Show Don't Tell - a TelScreen Podcast
By TelScreen
We hope you learned something new and laughed more than a little with each episode of Show Don't Tell. Let us know how well you enjoyed the show by leaving us a great review and remember to subscribe to get notified of new episodes. Can't wait for a new episode to learn more about TelScreen, give the guys a call at (502) 515.1806 or visit our website at TelScreen.com.
Show Don't Tell - a TelScreen PodcastSep 01, 2021
ep 20: When it's time to lay down the hammer
Get ready for some eye-opening insights in this episode of "Show Don't Tell"! Wes and Kent Harris take a casual yet informative dive into quality control in the eye care industry. From removing faulty lenses to refurbishing medical imaging equipment, they share anecdotes and tips that highlight the importance of maintaining top-notch standards in patient care and equipment maintenance. Plus, stay tuned as they discuss their unique method of quality assurance - "hammer time" - where they ensure cracked or faulty lenses are not reused. Tune in to learn how they navigate the challenges and ensure quality across all aspects of eye care practice.
ep 19: Who Are Our People? Knowing Your Client Tribe.
Wes Harris and Kent Harris share the background of TelScreen's reasoning behind why they create imaging system technology that's faster for Doctors, better for patients.
ep 18: How The Budget-Friendly EyeRes Gold System Came About
Join hosts Wes Harris and Kent Harris, along with facilitator Christy, in a captivating episode of the "Show Don't Tell" podcast by TelScreen. In this engaging conversation, the hosts take listeners on a journey through the world of eye care and digital imaging technology, unveiling TelScreen's latest innovation, the Gold System. With a unique blend of humor and expertise, the hosts delve into technical intricacies like pixel density and signal-to-noise ratio, demystifying the critical components that contribute to top-tier image quality.
The TelScreen Gold System takes center stage as the hosts highlight its accessibility for practitioners at all career stages. From burgeoning practices to seasoned professionals with multiple locations, the Gold System offers an affordable imaging solution that maintains uniformity across various practice sites. By empowering doctors with advanced imaging capabilities, the hosts underscore how the Gold System fosters patient trust and compliance, leading to improved diagnoses, treatment plans, and ultimately, better patient outcomes. Don't miss this insightful and entertaining episode that exemplifies TelScreen's dedication to innovative eye care technology and customer satisfaction.
Ep 17: Answers to the Top 8 Questions about using slit lamp imaging
On this episode of Show, Don't Tell, the TelScreen brothers, Kent Harris and Wes Harris, cover the top 8 questions they get about using slit lamp imaging systems from eye doctors.
Ep. 16: Doing SECO Differently With Education
In this episode of Show, Don't Tell, Wes Harris recounts his SECO adventures and Kent Harris joins in to share what being a part of continuing education for eye care entails.
Ep 15: You might need an upgrade if...
On this episode of Show, Don't Tell, Wes Harris and Kent Harris cover a variety of reasons you are ready to upgrade your slit lamp digital imaging system. Don't wait until it's too late and your equipment and software are no longer supported, keep maintenance and upgrades part of your eye care practice business plan.
Ep 14: More Tales and Gold System Update
On this episode of Show, Don't Tell, we have a special guest in the studio sharing her "Tales From The Front Desk." Kaelyn Harris, Wes' daughter, is working as an Administrative Specialist in an Ophthalmology practice and gives us a behind the scenes look into the daily goings-on of patient care. The guys also discuss their upcoming launch of the new Gold System and of course, puns.
Ep 13: Customer service stories from the road
The brothers, Kent Harris and Wes Harris, are back in this episode of Show Don't Tell to talk about Customer Service and how simple things can have a great impact.
#telscreen #eyeres #eyecare #eyedoctors #customerservice
Ep 12: Vision Expo West Recap - pt 1
Wes Harris and Christy Smallwood are Kent-less in this first episode of Wes re-capping the Vision Expo West experience in Vegas. Stay Tuned for the second half when Kent returns and shares his insights along with announcing a new budget-friendly EyeRes system.
Ep. 11: Colorado Exhibition, Top Secret Gold System, And A new Show Segment
This episode of Show, Don't Tell, has Wes Harris sharing his latest travel to Colorado to Exhibit and share equipment expertise at the Colorado Advanced Procedures laser courses. Kent Harris shares only what he's willing to about the latest product launch scheduled to be released at Vision Expo West. And, we have a new show segment, "Tales From The Front Desk," with Kaelyn Harris, Wes' daughter, who is working as an Administrative Specialist in an Ophthalmology practice.
#TelScreen #EyeRes #eyecare #digitalimagingsystems #eyedoctors
Ep. 10: The One Where Wes Goes To Canada
Have you ever had travel plans that went awry? Listen to Wes Harris as he shares his latest adventure on a trip to Canada for digital imaging system training. Kent Harris joins in with the well-placed pun, of course.
#TelScreen #DigitalImagingSystem #slitlamp #optometrytraining
Ep. 9: Get In Line - How the distribution chain affects EyeRes supply
Wes Harris and Kent Harris discuss chip shortages and distribution issues in this episode of Show, Don't Tell. Basically, how we all have to get in line to get what we want and need for our businesses.
#EyeRes #TelScreen #businessadvice #EyeCareProfessionals #EyeCareTechnology
Ep. 8: Flash Sales, Expertise, and Stories From The Road
This episode of Show, Don't Tell is full of laughs as Wes Harris recounts his travel stories and marketing insights, Kent Harris follows suit with his usual one-liners, and Pat Harris joins the conversation sharing his expertise.
Ep. 7: Building Relationships Through Digital Marketing
Wes Harris and Kent Harris talk with their "Wonder Woman of marketing," Christy Smallwood, about the key things to building relationships through digital marketing.
Ep. 6: The London Episode
TelScreen's experience providing equipment (and how to use it) through advanced procedure courses led them to join a team in London, UK to the inaugural advanced therapeutic techniques course for specialist optometrists in the UK.
Wes Harris shares his adventures of what it takes to accomplish a transatlantic training during COVID restrictions.
Lots of fun moments, laughs and insights for this episode of Show Don't Tell
Ep. 5: Let's Talk Financing part 2 with Stearns Bank
This episode is part 2 of a 2-part series of Show, Don't Tell, guests from Stearns Bank (of Stearns Financial Services, Inc., member FDIC, Equal Housing Lender), Tasha Fischer and Michelle Fuchs, join Wes Harris and Kent Harris to share insights on how to take advantage of financing opportunities especially under Section 179.
Stearns Bank
Tasha Fischer, Account Manager
Direct: 800-247-1922 Ext. 3137
Fax: 320-845-4982 | Cell: 320-470-0884 | TashaF@stearnsbank.com
500 13th Street, PO Box 750, Albany MN 56307
stearnsbank.com | Member FDIC
#equipmentfinancing #financing #eyecare #eyedoctor #optometrist #OD #ophthalmologist
Ep. 5: Let's Talk Financing Part 1 with OCS
This episode is part 1 of a 2-part series of Show, Don't Tell, guests from Oakmont Capital Services, Mindy Lund and Tabitha Renneker, join Wes Harris and Kent Harris to share insights on how to take advantage of financing opportunities especially under Section 179.
Oakmont Capital Services
c. 320-435-0028 f. 800-843-2948
oakmontfinance.com
Check out their blog article about Section 179 here
#equipmentfinancing #financing #eyecare #eyedoctor #optometrist #OD #ophthalmologist
Ep. 4: The reality of technology lifespans and being frugal
On this episode Wes Harris and Kent Harris share their expertise of caring for digital eye imaging systems to extend the life of an "outdated" system. Being frugal can be a great thing, until it gets in the way of practice growth. Plus, an extra story time with Pat Harris to close us out.
Ep. 3: Business Advice Through Eye Care Technology
Wes Harris, Kent Harris is joined by Pat Harris in this episode of Show Don't Tell to discuss the upcoming Vision Expo. The guys also discuss some of the business advice they have shared over the years. And bonus - it's story time with Pat!
Ep. 2: Technology longevity and making the most of your imaging system
On this episode of Show Don't Tell Wes, Kent, and Christy recap the AOA Convention in Denver, talk about the longevity of technology, maintenance, and how to make the most of your imaging system.
Ep. 1: Origin Stories, Eyeballs, and Conferences
Welcome to our inaugural podcast episode with Wes Harris and Kent Harris sharing their team of Wes Harris and Kent Harris sharing their stories of being in the eye care industry in their unique punny style with facilitator, Christy.