The EXperience Lounge

Welcome back to another Q&A edition of The EXperience Lounge! We're back with some exciting questions from you our listeners! In this episode we talk about why we moved into the employee experience space, our thoughts on hybrid working and if it's all hype, and how to convince old-school leaders that EX is a worthwhile investment!

As always, inclusivity and respect are at the forefront of our discussions. We understand that the world of EX can vary depending on your location and context. That's why we're eager to hear your feedback and comments, ensuring that our podcast remains a safe and welcoming space for all.

Get ready to have your questions answered, gain valuable insights, and leave with practical advice you can implement right away. Share this episode with your colleagues and friends who are as passionate about employee experience as you are. Don't forget to submit your questions at https://www.theexperienceloungepod.com/

Welcome back to The EXperience Lounge Podcast!
In Part Two, we dive into the world of disability inclusion and the role of our leaders. Our guest, Charlotte Faul, is the founder of Purple Consulting Group, a leading consultancy specializing in Diversity, Equity, and Inclusion (DEI) with a strong focus on disability inclusion strategy, execution, and leadership training.

Charlotte has dedicated her career to creating inclusive workplaces by removing barriers for individuals with visible and invisible disabilities. Through her expertise in neurodiversity, physical disabilities, sensory disabilities, and mental health conditions, Charlotte empowers organizations to foster an environment that supports the success and well-being of all employees.

During our conversation, we explore the critical role disability inclusion plays in enhancing employee experience, engagement, and overall organizational success. We discuss various strategies and best practices that companies can implement to cultivate inclusive cultures and address the unique needs and challenges faced by employees with disabilities.

Key topics covered in this episode:

• Understanding the importance of disability inclusion in the workplace
• Exploring the wide spectrum of disabilities and their impact on employee experience
• Unpacking the challenges faced by individuals with visible and invisible disabilities
• Strategies for building an inclusive workplace that supports all employees
• Training and educating employees to foster a culture of empathy and understanding

Join us for an insightful conversation as we explore the intersection between disability inclusion and employee experience, and uncover practical advice for organizations seeking to create more inclusive and supportive environments.

Don't forget to check out part one here: https://open.spotify.com/episode/3OAD3lD5JOpEwFyrTTcA7T

Transcript:
A full transcript of this episode is available on our website here:https://www.theexperienceloungepod.com/post/episode-transcript-part-two-disability-inclusion-w--charlotte-faul

Connect with Charlotte:
To learn more about Charlotte Faul and Purple Consulting Group, visit their website at www.purpleconsultinggroup.com. Take the next step towards building a more inclusive workplace by connecting with Charlotte and accessing valuable resources on disability inclusion.

Welcome back to The EXperience Lounge Podcast!

In Part One, we dive into the world of disability inclusion and employee experience in the workplace. Our guest, Charlotte Faul, is the founder of Purple Consulting Group, a leading consultancy specializing in Diversity, Equity, and Inclusion (DEI) with a strong focus on disability inclusion strategy, execution, and leadership training.

Charlotte has dedicated her career to creating inclusive workplaces by removing barriers for individuals with visible and invisible disabilities. Through her expertise in neurodiversity, physical disabilities, sensory disabilities, and mental health conditions, Charlotte empowers organizations to foster an environment that supports the success and well-being of all employees.

During our conversation, we explore the critical role disability inclusion plays in enhancing employee experience, engagement, and overall organizational success. We discuss various strategies and best practices that companies can implement to cultivate inclusive cultures and address the unique needs and challenges faced by employees with disabilities.

Key topics covered in this episode:

• Understanding the importance of disability inclusion in the workplace
• Exploring the wide spectrum of disabilities and their impact on employee experience
• Unpacking the challenges faced by individuals with visible and invisible disabilities
• Strategies for building an inclusive workplace that supports all employees
• Training and educating employees to foster a culture of empathy and understanding

Join us for an insightful conversation as we explore the intersection between disability inclusion and employee experience, and uncover practical advice for organizations seeking to create more inclusive and supportive environments. We'll be back with part two next week!

Transcript: A full transcript of this episode is available on our website here:https://www.theexperienceloungepod.com/post/episode-transcript-disability-inclusion-and-the-employee-experience

Connect with Charlotte: To learn more about Charlotte Faul and Purple Consulting Group, visit their website at www.purpleconsultinggroup.com. Take the next step towards building a more inclusive workplace by connecting with Charlotte and accessing valuable resources on disability inclusion.

Welcome back to The EXperience Lounge Podcast!

In this episode, we reflect on being working parents and what this means in the context of the employee experience. We explore the challenges faced by working parents, and how this impacts the design of work experiences. We discuss some of the changes we're seeing to support working parents including offering enhanced parental leave to both parents and parental support platforms. But is this enough? How can we do more to make the world of work a little friendlier for working parents? Join us as we discuss this topic.

Disclaimer: We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com

Welcome to another Q&A edition of The EXperience Lounge! We're back and more excited than ever to dive into the world of employee experience and all things EX in the rewards space, getting HRBPs involved in EX transformation and planning for EX metrics.

In this episode, we open the floor to you, our amazing listeners. You've sent us your burning questions, and we're here to provide the answers you've been waiting for.

As always, inclusivity and respect are at the forefront of our discussions. We understand that the world of EX can vary depending on your location and context. That's why we're eager to hear your feedback and comments, ensuring that our podcast remains a safe and welcoming space for all.

Get ready to have your questions answered, gain valuable insights, and leave with practical advice you can implement right away. Share this episode with your colleagues and friends who are as passionate about employee experience as you are. Don't forget to submit your questions at https://www.theexperienceloungepod.com/

Check out our previous episode on HRBPs and EX here: https://open.spotify.com/episode/7djaWghZKdwASa4XrE7Lh3

Welcome back to The EXperience Lounge Podcast!

In this episode, we explore the fascinating world of generative artificial intelligence (AI) and its potential impact on the employee experience. As AI continues to advance, businesses are finding new ways to leverage generative AI to enhance workforce management, improve conversational user experiences, and drive business value. We talk about the impact this has on EX design and share our tips for embedding AI in your EX design process.

As always, here are a few references for you:

https://www.microsoft.com/en-us/worklab/work-trend-index/will-ai-fix-work

https://hbr.org/2023/05/8-questions-about-using-ai-responsibly-answered

https://www.psychologytoday.com/us/blog/the-new-employee-experience/202305/preparing-for-ai-in-the-employee-experience

https://www.cio.com/article/464190/unilever-leverages-chatgpt-to-deliver-business-value.html

https://techmonitor.ai/technology/ai-and-automation/openai-to-launch-chatgpt-for-enterprise

https://www.linkedin.com/business/talent/blog/talent-acquisition/guidelines-for-using-gai-responsibly

Welcome to a special Q&A edition of The EXperience Lounge! We're back and more excited than ever to dive into the world of employee experience and all things EX metrics, transitioning into employee experience, and implementing Qualtrics.

In this highly interactive episode, we open the floor to you, our amazing listeners. You've sent us your burning questions, and we're here to provide the answers you've been waiting for. Join Laura and Sasha as they tackle a wide range of inquiries, covering everything from the most effective EX metrics to measure employee experience, to the key steps in successfully transitioning into an EX role.

But wait, there's more! We have a special segment dedicated to Qualtrics implementations. If you're curious about how to leverage Qualtrics to enhance your employee experience initiatives, you won't want to miss this. Laura and Sasha share their insights, tips, and best practices to help you make the most out of this powerful tool.

As always, inclusivity and respect are at the forefront of our discussions. We understand that the world of EX can vary depending on your location and context. That's why we're eager to hear your feedback and comments, ensuring that our podcast remains a safe and welcoming space for all.

Get ready to have your questions answered, gain valuable insights, and leave with practical advice you can implement right away. Share this episode with your colleagues and friends who are as passionate about employee experience as you are. Don't forget to submit your questions at https://www.theexperienceloungepod.com/

Check out Pyn here: https://www.pynhq.com/employee-journey-mapper-waitlist/?utm_source=linkedin&utm_medium=social&utm_term=joris

Welcome to episode thirty-eight of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work, and digital HR.

In this episode, we were joined by the amazing Bex Smith, our Cheerleader for Change to explore how organizations can help their employees find their passion and purpose. Beyond this, Bex shared with us her incredible personal journey as she blends her role as a People Experience Partner with her passion for helping others unlock their purpose amidst the change. We hope you find this episode as inspiring as we did! Her passion for people shines through and she really is the perfect example of a cheerleader for change in the workplace and beyond! 

Who is Bex? Known as your Cheerleader for Change, Bex Smith is a Speaker, Trainer, Body Psychotherapist, Counsellor, Wellbeing Mentor, Corporate Facilitator and People & Change Consultant. She is on a mission to help you feel successful by making life more purposeful. Inspired by nature, her ground breaking new model, The Art of Yin, combines Change Intelligence with Emotional Intelligence to help you concentrate on feeling successful when the measure for success is constantly changing. You can connect with Bex here:

Bex Smith's Website: www.bexsmith.com.au 

Bex on Socials: @bexsmithcheerleaderforchange

Bex on LinkedIn: https://www.linkedin.com/in/bexsmith/

Disclaimer: We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Don't forget to share this episode with your network and check out our profiles at www.theexperiencelounge.com

Welcome back to The Experience Lounge Podcast!

Here's another #EXBite, a short and concise episode to help solve your EX challenges, and to provide you with tips and tricks to do great EX design work! In our second EX bite, Sasha shares her framework for a 60-minute employee research focus group to help you capture key employee insights. 

Check it out and let us know what you think! Don't forget to connect with us on Instagram to request new EX bite topics.

https://www.instagram.com/theexperienceloungepodcast/

Welcome to episode thirty-six of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work, and digital HR. 

In this episode, we were joined by the incredible Tonille Miller, Founder @ EXT, Experience & Transformation to talk about the role of the physical workspace when it comes to organizational culture. Spoiler alert: your culture is not your physical workplace! In this interview, we chat with Tonille about the importance of communication when it comes to returning to the office as well as the importance of effective change management. 

Who is Tonille? Tonille is a global transformation and people experience leader, helping leaders create the conditions for their people and organizations to thrive. She has spent over 15 years as a consultant, organizational psychologist and strategist. She advises and partners with leaders to create the conditions that drive the optimal performance of themselves, their people and their organizations. This is done through change management, employee experience, hybrid work, culture, future of work, digital transformation, leadership coaching, organizational effectiveness and strategic communications.

In addition to various podcasts, shows and speaking engagements, she has been featured in publications like The Huffington Post, Nasdaq, TechFunnel, Thrive Global, Employee Experience Magazine and the American Journal of Health Promotion.

You can connect with Tonille here: 

● LinkedIn profile (https://www.linkedin.com/in/tonillemiller/)

● Website (https://www.experienceandtransformation.com/)

Disclaimer: We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Don't forget to share this episode with your network and check out our profiles at www.theexperiencelounge.com

Welcome to episode thirty-four of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work, and digital HR. 

In this episode, Laura and Sasha continue their discussion on the essential components of any EX strategy. They explore which key stakeholders should be involved in the build process and share their views on some strategy components you can consider in 2022 and beyond. If you’re new to EX strategy or you’ve been tasked with strategic planning, this episode can help you ensure your build process is as employee-centric as possible. 

In this episode, we mentioned an interesting HR article. Here are the links you need: 

https://www.ft.com/content/5d24f57b-f71b-45f6-be05-3bc6237373a0 

Disclaimer: We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts.

 Don't forget to share this episode with your network and check out our profiles at www.theexperiencelounge.com 

Welcome back to The Experience Lounge Podcast! 

We're super excited to be launching our latest podcast series of #EXBites, short and concise episodes to help solve your EX challenges, and to provide you with tips and tricks to do great EX design work! In our first EX bite, Sasha shares her framework for framing an employee experience challenge or problem. Too often our EX challenges are too broad to drive meaningful solutions or they're so vague we have no idea if our solutions will really hit the mark. By following a process of problem refinement, we're able to develop meaningful problem statements (how might we's!) to drive agile experience improvement. 

Check it out and let us know what you think! Don't forget to connect with us on Instagram to request new EX bite topics. 

https://www.instagram.com/theexperienceloungepodcast/ 

Welcome to episode thirty-one of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work, and digital HR.

In this episode, Laura and Sasha had a chat with Steve Bennetts, Head of Growth & Strategy - Employee Experience Solutions at Qualtrics in APJ. He’s leading a team of specialists in guiding organisations to optimise the EX at every point in the employee lifecycle. He is one of the region’s most experienced EX specialists having played a crucial role in launching and developing the XM category in APJ. Steve specialises in EX and human-centred technologies. As businesses and governments rethink the ways they work for a post-pandemic world, Steve brings 20 years’ of experience as a qualified business psychologist helping organisations design and improve their employee experiences.

They discuss the importance of EX insights in the hybrid world of work, why the EX-CX link is so important and the role of EX insights in shaping DEI efforts. A huge thanks to Steve for joining us in the lounge!

You can connect with Steve here: https://au.linkedin.com/in/stevebennetts

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Here are the links to the resources/updates referenced in this episode:

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to episode twenty-eight of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work, and digital HR.

In this episode, Laura and Sasha met with Volker Jacobs to get the inside scoop on his new venture, FOUNT. FOUNT is the latest EX insights platform to enter the digital HR sphere and we're super excited about it! You can check out Volkers previous interview with Laura and Sasha here: https://open.spotify.com/episode/3uhS7MSk5rVmCUe72H4vBo?si=ZOJz-bd2Q_-OhTHPufI97Q 

What is FOUNT? 

FOUNT was created by a team of thought leaders and experts with a deep understanding of the complexity behind delivering high-quality employee experience at work. Based on the team’s track record of work at EX consultancy and pioneer TI People, FOUNT believes employees should feel great at work. By applying employee experience (EX) to organizational talent challenges, common human frustrations and friction can be swept away. The dream of a better experience at work can be made real; for your employees, your customers, and maybe even the wider world. 

With its innovative software solutions, it tackles the challenge of Employee Experience (EX) Management at large organizations: FOUNT gives leaders the intelligence to prioritize the most important areas for experience improvement, and the infrastructure to operationalize the delivery of experiences across the many different people and teams that need to be involved.

https://fount-ex.com/about/

You can connect with Volker here: https://www.linkedin.com/in/volker-jacobs/

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Here are the links to the resources/updates referenced in this episode:

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to episode twenty-seven of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.

In this episode, Sasha met with Dr. Roar Bovim to discuss how his platform, Livingroom Analytics, enables organisations to measure and understand their employee experience.

Roar is co-founder and CEO of Livingroom Analytics. Based on his PhD and extensive research within organizational behavior and social psychology, he has developed the Bovim Model, a unique model for measuring and improving Employee Experience (EX). Leveraging the model, Livingroom delivers a data-driven and innovative EX Management Platform that helps companies transform their employee experiences and foster a culture of belonging, where employees feel included, inspired, and involved.

Besides heading up Livingroom Analytics, Roar is teaching leadership and organizational behavior at the Copenhagen Business School. In the past, he has served as visiting scholar at the Fisher College of Business at The Ohio State University and has worked as a management consultant for 15+ years advising large companies in the Nordics, e.g., Equinor, Copenhagen University, and Kongsberg Automotive.

You can connect with Roar here: https://www.linkedin.com/in/roarvbovim/

You can check out Livingroom Analytics here: https://www.livingroomanalytics.com/

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Here are the links to the resources/updates referenced in this episode:

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to bonus episode twenty-six of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this rather chatty episode, Laura and Sasha discuss IWD2022 and the role of EX design in making the workplace a place where women can thrive. They also celebrate the podcast turning 1 today! They reflect on the highlights from the last 12 months of podcasting and share some future plans too! 

Research referenced: 

https://www.mckinsey.com/featured-insights/diversity-and-inclusion/seven-charts-that-show-covid-19s-impact-on-womens-employment 

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Here are the links to the resources/updates referenced in this episode: Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to episode twenty-five of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.

In this episode, Sasha met with Sunil Setlur to discuss Gojek's approach to people experience and the power of purpose. 

Sunil Setlur is the Chief People Officer at Gojek. He joined Gojek in 2019 and leads all aspects of human resource (HR) management at the company, with his function supporting thousands of employees around Southeast Asia.

A seasoned HR leader, Sunil has more nearly two decades of experience in the industry. Prior to joining Gojek, he led HR for Google's Partnerships business in APAC, and was a Senior HR Business Partner with Amazon, where he was in charge of HR for groups spanning multiple functions and business lines. He started his career at Accenture and took on a number of leadership roles during his time there, including leading HR for Accenture's Healthcare Management Operations group in the Philippines.

Sunil holds a Bachelor’s Degree in Industrial Relations, Economics, and Sociology from Bangalore University, India as well as a Postgraduate Certificate in Human Capital Management from XLRI Jamshedpur, India.

You can connect with Sunil here: https://www.linkedin.com/in/sunil-setlur-1059155/

You can check out Gojek here: https://www.gojek.com/sg/

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Here are the links to the resources/updates referenced in this episode:

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to episode twenty-one of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.

In this episode, Laura and Sasha met with Raj Sundarason to explore digital adoption and the move towards digital adoption platforms like WalkMe. Raj Sundarason is the regional vice president and chief evangelist of WalkMe, the world’s premier DAP provider, and a pioneer of digital adoption, with over 20 years of experience in digital programs. Prior to joining WalkMe, Raj led a digital transformation program for 26,000 employees across 12 countries as a customer of the company. He learned firsthand the challenges with these programs, digital IQ, change management, and quantifying returns on investment.

After becoming part of the WalkMe team, he formulated and executed the Asia Pacific and Japan entry strategy for WalkMe, resulting in a JV in Japan, a strategic equity investment in Singapore, and the establishment of a 40-person full-service team in Sydney, Australia. As of 2020, WalkMe has helped over 140 organizations with their digital transformation programs.

Previously, Raj spent more than 10 years in software sales and leadership. The majority of his career has been in growth roles, building businesses from the ground up. In these roles, Raj has attracted and developed high-performance teams and created an environment for their success, focusing on building predictable businesses where breadth of participation is core.

Raj studied law and psychology in the UK and received his MBA from the Melbourne Business School in Australia. A fan of football and red wine, he now lives in Singapore with his wife and three children.

You can check out 'The DAP Strategy' here to order your copy: https://www.dapstrategist.com/about/ 

You can connect with Raj via LinkedIn here: https://www.linkedin.com/in/rajsundarason/

You can check out WalkMe here: https://www.walkme.com/ 

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Here are the links to the resources/updates referenced in this episode:

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to episode nineteen of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. 

In this episode, Laura and Sasha continue their bumper series dedicated to the highs and lows of HR & EX technology implementations. They were joined by the incredible Casey Hotham, Head of Future Workplace Experience at Telstra. Casey shared her thoughts on the value of EX tech, what to prioritise before embarking on the implementation and journey, and how to drive continuous improvement. Whether you're starting out on your EX journey or you're managing a huge EX tech portfolio, Casey shared some amazing actionable insights to help you build the future workplace experience for your organisation. 

Case Hotham is a passionate human experience leader who has held a prosperous career in Telstra for near two decades.  Currently leading Australia’s largest technology company’s Future Workplace Experience, Casey is obsessed with simplifying and optimising workplace experiences across human connection/capabilities, tech/tools and workspaces.  Being data-driven, experience-led and business focussed, she is harnessing employee feedback and industry trends to deliver experiences that enable employees to live their best life at the place they want to work.  Prior to this role, Head of Employee Experience and years spent as a Business partner delivering value-add outcomes aligned to business strategic priorities.  Engineering, Construction, Field Service Delivery, Contact Centres and Retail are areas of the business where Casey has achieved tangible outcomes in employee experience, leadership and talent development, implementing major organisational change initiatives, organisational design, performance management, capability build, employee relations and wellbeing.

You can find Casey here: https://www.linkedin.com/in/casey-hotham-70493a80/ 

You can find her feature in Forbes here: https://www.forbes.com/sites/sap/2021/06/29/3-iconic-brands-on-how-they-are-building-a-new-way-to-work/

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Here are the links to the resources/updates referenced in this episode: 

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to episode eighteen of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.

In this episode, Laura and Sasha kick-off a bumper series dedicated to the highs and lows of HR technology implementations. They discuss the value of HR technology in creating great employee experiences and some of the challenges many organisations face throughout that implementation journey. They share a number of recommendations throughout the episode to help EX and HR tech leaders navigate the complexities of technology implementation and try to keep the employee experience at the heart of it all.  

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts.

Here are the links to the resources/updates referenced in this episode:

https://www.peoplematters.in/news/hr-technology/hr-tech-startup-flocareer-raises-57-mn-in-series-a-funding-31312

https://www.uktech.news/featured/german-hr-tech-personio-funding-uk-growth-20211012

https://www2.deloitte.com/content/dam/Deloitte/cz/Documents/human-capital/cz-hc-trends-reinvent-with-human-focus.pdf 

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.

In this episode, Laura and Sasha chat with Caroline Wellingham, a qualified and experienced career coach about empowering employees to change careers. The great resignation is taking place right before our eyes but, is there more that organisations could be doing to retain talent? Could supporting career change AND career changers be the key to navigating the great resignation? In this episode, we talk about the surge in career changes since the beginning of the pandemic and how organisations can empower employees to embrace a season of career change. 

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts.

You can connect with Caroline Wellingham here: http://www.raisethebarlifecoaching.com/

Here are the links to the resources/statistics referenced in this episode:

https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/great-attrition-or-great-attraction-the-choice-is-yours

https://www.cnbc.com/2021/10/19/the-great-resignation-why-people-are-quitting-their-jobs.html

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to episode thirteen of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha spoke with Gemma Saunders and Bev Simpson about how to edit, unearth and ignite your unique talent proposition. This thought-provoking discussion explores the concept of a 'people promise' organisations make and Gem and Bev share tips on how organisations can leverage their EVP to create incredible and meaningful employee experiences. 

Gemma Saunders (GAICD) is a parent, a queer woman and loves short walks with her lazy rescue Greyhound… preferably around a local farmers market. Gemma has almost two decades of experience in human resources spanning talent acquisition, diversity & inclusion, employee experience, employer branding, organisational development, contingent workforce management, leadership development and organisational change. Gemma was previously a Senior Executive at Medibank, is a graduate of the Australian Institute of Company Directors and is a board member of Minus 18. Listed in HRD's hotlist and nominated in the diversity champion and inspirational rolemodel categories at the Australian LGBTI awards, Gemma is known as a bold, curious, authentic and progressive leader. Gemma is on a mission to redesign workplace experiences so they genuinely work for more people and more organisations. Gemma has led game-changing overhauls to parental leave policies, flexible working and talent acquisition models resulting in sustainable change and multiple awards. This goal is what inspired Gemma to start Workplace Edit which focuses on changing the workplace practices, systems and behaviors so workers get the best from their workplaces and workplaces get the best from their workers. Gemma has worked with global technology companies, ASX listed businesses, start-ups, B-Corps, fin-techs and Government Business Enterprises.

Ignite Culture Consulting was founded in 2020 by Beverley Simpson, out of her home in beautiful Newcastle, NSW. Beverley is a mum of two active boys, who loves the ocean, the outdoors and any chance to get away camping! When she isn't helping ignite workplace cultures you'll usually find her running around in the park, walking by the ocean or cooking up a storm in the kitchen! Beverley (or Bev for short), has over a decade of experience in generalist Human Resources and Organisational Development, working for some of Australia's most iconic brands, from Channel 10 to Taronga Zoo. Most recently, she led the Employee Experience work at nib Health Funds. Beverley has worked across all elements of the employee lifecycle from talent acquisition, employee and industrial relations, leadership development, change management, learning and organisational development and remuneration and benefits. Amongst her proudest achievements are leading flagship leadership development programs, evolving employee experience measurement work, delivering 360 feedback to leaders and championing the adoption of flexible workplace practices. Beverley is curious, creative and chatty, she loves asking questions and commits to actively listening to the answers. She has a Bachelor of Arts (Hons), is a certified HBDI 􏰀practitioner and is studying a post-graduate certificate in Psychology of Business and Management.

Learn more about the work Gemma and Bev are doing together by reaching out to them both on LinkedIn:

https://www.linkedin.com/in/gemmalallen/

https://www.linkedin.com/in/beverley-simpson-she-her-7040172b/

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork

Welcome to episode twelve of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this (better late than never) episode, Laura and Sasha discuss EX design principles and why they matter. They share examples of enterprise-wide design principles and chat about how organisations can leverage EX design principles to drive better cross-functional experiences at work. They share tips and insights on getting started with your EX design principle journey and explore why EX research and collaboration are essential to embedding meaningful design principles. 

Here are the links they discussed during this episode: 

https://principles.design/examples/airbnb-design-principles

https://principles.design/examples/nhs-design-principles

https://www.prnewswire.com/news-releases/hibob-continues-on-growth-trajectory-with-acquisition-of-workplace-relationships-analytics-startup-cassiopeia-301305028.html

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork

Welcome to episode eleven of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.

In this episode, Laura and Sasha spoke with the incredible Oen Michael Hammonds about Enterprise Design Thinking at IBM. Oen shared his thoughts on the journey of embedding design thinking across an organisation as well as what it means to truly embrace design thinking as part of an organisation's culture. Oen shared his tips for experience design practitioners looking to drive a culture of listening within their organisations as well as other incredible insights and inspirational stories. 

Oen Michael Hammonds is a designer, mentor, and Design Principal at IBM. Oen has designed across the gamut—services, advertising, graphic, interactive and environmental. Oen's current work with diverse clients in the consumer, business, and technology industries demonstrates his ability to jump in and solve tough and complex challenges. At IBM, Oen works with the Employee Experience Design team to drive the design and implementation of impactful IBM HR experiences by increasing alignment and integration between HR programs, groups, and tools while focusing on the needs of employees, first-line, and upline managers. In this role, Oen works with his team to facilitate strategic projects and initiatives that transform IBM HR to build iconic products and services with human-centered experiences.

You can connect with Oen on LinkedIn here: https://www.linkedin.com/in/oenhammonds/ 

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork

Welcome to episode nine of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.

In this episode, Laura and Sasha met with Volker Jacobs, CEO and Founder of TI People. Volker is a globally recognized leader in the human-centered future of work. Building on his skills as an entrepreneur, consultant, analyst, speaker, and author, Volker provides data-driven insights about business performance driven by a superior human experience of work. Granular decomposition of the human experience of work allows him to come up with strategies that organizations should implement to provide a superior experience to their people. His company, TI People, provides the experience intelligence solutions to uncover gaps between people's expectations and their experiences of work and to enable meaningful impact for people and businesses.

We discussed how to drive meaningful impact whilst engaging with the right senior stakeholders and how you can accelerate EX outcomes by engaging your people managers first. Volker shared some incredible insights and data points that you won't want to miss!

To connect with Volker, check out his LinkedIn profile here: https://www.linkedin.com/in/volker-jacobs/

To check out the awesome work TI People are doing, head to their website here: https://www.ti-people.com/ 

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork

Welcome to episode six of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha discuss EX research - what it is and why it matters. They share their experiences with employee experience research and share tips and insights on how you can get started and why crafting your organisation's own EX design methodology is essential. EX research helps to ensure your people services, functions and investments are driving the right returns for your organization and solving your key EX challenges. Listen to this episode to find out why!

At the beginning of the episode we mentioned Josh Bersins HR Technology 2021 report which you'll find here: https://joshbersin.com/hr-technology-2021-a-definitive-guide/

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork 

Welcome to the fourth episode of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha discuss the onboarding experience, an experience that's critical in the hybrid world of work. They discuss why human-centered onboarding design matters, how to leverage technology and AI to make incremental improvements and why regular feedback is more important than ever. 

We made reference to a couple of other podcasts, reports and solutions which you can find here:

• https://open.spotify.com/episode/769A99d9k4YgwCelFa0LpU
• https://www.microsoft.com/en-us/worklab/work-trend-index/hybrid-work
• https://infeedo.com/
• https://www.hackerrank.com/
• https://www.servicenow.com/
• https://lattice.com/

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex