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The Make It Happen Show

The Make It Happen Show

By The Entourage

From the team at The Entourage, Australia's leading business coaching and training provider, comes a new business podcast: The Make It Happen Show.

The Entourage has generated over $2 billion in revenue for over 3500 Australian businesses - we know how to make it happen, and we want to help you make it happen too.

Join our host and CEO, Tim Morris, in the only podcast made for small business owners just like you, as we sit down with some of the greatest entrepreneurs and experts to ask them: how did you make that happen?

Listen to Australia's #1 business podcast by subscribing today.
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Currently playing episode

110. You Make It Happen: Why Working 100 Hour Weeks Won't Grow Your Business (with Jack Delosa, The Entourage)

The Make It Happen ShowSep 06, 2022

00:00
27:06
113. Making It Happen With Members: How This Young Entrepreneur Grew a Million Dollar Business In Under 12 Months (with Jye Bohm, PROFINISH and Frontrunner)

113. Making It Happen With Members: How This Young Entrepreneur Grew a Million Dollar Business In Under 12 Months (with Jye Bohm, PROFINISH and Frontrunner)

How does a former professional football player turned young entrepreneur help grow a new fashion label to 7-figures in under 12 months? The quick answer? By taking the lessons he's learned from his business coach. Sounds simple, but Jye Bohm, the Director of PROFINISH and Director of Front Runner, will tell you otherwise.

With a 6 year journey in business with half of it working with The Entourage's coaches, Jye has been able to grow PROFINISH Fire Protection & Coatings from $1.5 million to $20 million, AND help childhood friend, Tim Hanly, accelerate the growth of new startup and Aussie fashion label, Front Runner, too. But it wasn't easy. From doing nearly everything in business, working more hours despite hiring new staff, and feeling like a jack of all trades but master of none, Jye shares his journey of overcoming challenges like these to becoming a more seasoned entrepreneur, and how you can too.

This 'Making It Happen with Members' bonus episode of The Make It Happen Show dives into the common setbacks many startups and small businesses face, how you can avoid them, and elevate to the next level. Check it out.

Timestamps:

  • 0:59 - Introducing Jye Bohm
  • 1:57 - What makes facing the challenges of running a business worth it
  • 2:44 - Building a $20M company with no business experience
  • 4:50 - A typical day in the life of a business owner (a jack of all trades!)
  • 5:40 - What do you do when you outgrow a mentor?
  • 7:35 - The most dangerous mindset to have as a business owner
  • 10:18 - Why you need to give yourself the space to think, plan and solve solutions
  • 11:24 - The most important role you need to hire for as a new startup
  • 14:48 - The key thing that should be driving ALL your decisions in business
  • 15:58 - Understanding the biggest limitations in growth for any business
  • 21:19 - Why you should step away from your business here and there
  • 22:34 - How to better back yourself in business and life
  • 23:05 - The importance of aligning purpose, passion and business

Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0

Sep 28, 202226:44
112. Making It Happen With Members: What It's Like Stepping Into A Family Gym Business Right Before The COVID Lockdowns (with Montana Rosekelly, Planet Fitness Newcastle)

112. Making It Happen With Members: What It's Like Stepping Into A Family Gym Business Right Before The COVID Lockdowns (with Montana Rosekelly, Planet Fitness Newcastle)

Would you agree that some industries were hit harder than the rest during the lockdowns of 2020 and 2021? It would've taken a lot of innovation and leadership to keep the businesses in those industries afloat, and to start rebuilding it back up this year. But imagine having to do all of that having just stepped into a business a mere 6 months prior and having 0 business experience on top of that! Well, that's exactly what happened to one of our Elevate Members at The Entourage.

Montana Rosekelly, the Director of Operations at Planet Fitness Newcastle, had just stepped into her father's business and had just started to achieve good results with the help of The Entourage when COVID shut everything down. How did she not only keep the business afloat but suffer no significant membership loss (industry standard was 10-20% loss during COVID) but also hire an extra 10 employees in 2021?

This 'Making It Happen with Members' bonus episode for Season 3 of The Make It Happen Show features a spotlight on some of the incredible business journeys of our Members at The Entourage. A raw and authentic look into business owners just like you, this is not one to miss. Check it out.

Timestamps:

  • 1:04 - Introducing Montana Rosekelly
  • 2:16 - Jumping into a family legacy business right before COVID lockdowns
  • 6:27 - What it's like running a business with no business experience
  • 8:51 - Dealing with and overcoming imposter syndrome
  • 10:38 - Expectations around young, female leadership in business
  • 14:23 - Why anyone could benefit from a business coach
  • 15:00 - The importance of structured leadership, even with casual workers
  • 17:26 - The #1 glass ceiling for Montana in her business growth
  • 20:31 - How this gym found success in spite of COVID lockdowns
  • 25:12 - Why Montana encourages respectful competition
  • 27:13 - Biggest advice Montana would give to business owners

Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0

Sep 21, 202230:09
111. Making It Happen With Members: How This Couple Started Their Now $5 million Business Just One Week Into Their Relationship (with Jess Davis & Tyson Hoffmann, Mr Potato)

111. Making It Happen With Members: How This Couple Started Their Now $5 million Business Just One Week Into Their Relationship (with Jess Davis & Tyson Hoffmann, Mr Potato)

Can you imagine starting a business with little to no business experience with your partner just one week into your relationship?! That's exactly what one of our Accelerate Members at The Entourage did in 2018. Business and life partners, Jess Davis, a former model, and Tyson Hoffmann, ex-professional basketball player, co-founded Mr Potato, a healthy fast food chain in Adelaide and since then, they've built it into a $5 million empire that's fast-tracking it across Australia, and eventually, the world.

This 'Making It Happen with Members' bonus episode for Season 3 of The Make It Happen Show is where we feature a spotlight onto some of the incredible business journeys of our Members at The Entourage. Sharing exactly how they've made it happen with our help, you'll get to hear from business owners who've been through the same challenges you have, how they've navigated through those challenges to success, and how you can make it happen too.

Hear how this couple was able to make it work in business just one week into the relationship, going from working 100 hours a week to now aiming to get to 200 franchises up in 3 years. A raw and authentic look into business owners just like you, this is not one to miss. Check it out.

Timestamps:

  • 00:55 - Introducing Jess Davis & Tyson Hoffmann
  • 1:29 - They started a business ONE week into their relationship?!
  • 4:49 - Can someone with no business experience launch successfully?
  • 7:18 - 100 hour weeks: the blood, sweat and tears that went into Mr Potato
  • 8:35 - Creating a harmonious business relationship amongst the challenge of business
  • 11:11 - #1 advice for business partners
  • 12:53 - What it takes to get to 1000 franchises in 10 years
  • 13:52 - Understanding the fundamentals of business & the 4 hats every business owner wears
  • 16:03 - Listen to this if you feel lonely on your business journey
  • 18:00 - Why you need to take time away from your business
  • 20:15 - How transformative working with a business coach can be
  • 22:14 - From 1 store to hundreds of franchises

Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0

Sep 14, 202228:08
110. You Make It Happen: Why Working 100 Hour Weeks Won't Grow Your Business (with Jack Delosa, The Entourage)

110. You Make It Happen: Why Working 100 Hour Weeks Won't Grow Your Business (with Jack Delosa, The Entourage)

Tell us if this sounds familiar. Entrepreneur starts business. Entrepreneur has strong intuition and passion to get it off the ground. Business starts growing. Entrepreneur starts doing everything, working 80, 90, 100 hour weeks. Entrepreneur feels stuck and worries they're falling out of love with their business. What should they do?

This is one of the most common experiences we see at The Entourage. Whether the business owner has reached their absolute capacity or are just starting to feel the struggle a bit too much, it's important to take a step back and understand exactly what is happening and why. That's why we asked our Founder and 5x AFR Young Rich Lister, Jack Delosa, to come on this episode of The Make It Happen Show to teach you exactly how you can go from this reactive and chaotic startup to a business that can run without you always being there.

If you want to start building a business that can actually scale beyond you, this is the episode for you.

Timestamps:

  • 1:16 - Introducing Jack Delosa
  • 2:44 - How the journey of an entrepreneur is nearly always the same
  • 3:55 - Why so many business owners feel trapped by their business
  • 5:41 - The paradigm shift that every business owner needs to understand
  • 6:50 - The #1 misconception people have about being an entrepreneur
  • 8:01 - Why being in a startup is a terrible place to stay in long-term
  • 8:48 - The 4 hats that every single business owner wears
  • 11:48 - How to stop being the bottleneck and gain more freedom in your business
  • 14:48 - The top strategy to avoiding burnout while increasing business growth
  • 18:28 - The core barrier that prevents startups from improving their marketing
  • 20:55- Systemising the main part of your business that generates revenue
  • 22:52 - If you do this one thing, you don't have a business, you have a job
  • 23:22 - The last 3 fundamental elements to a successful business

Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0

Sep 06, 202227:06
109. Tony Nash, Booktopia // The Step-By-Step Process To Building A $240M Business In A 'Dead' Industry, And How You Can Too

109. Tony Nash, Booktopia // The Step-By-Step Process To Building A $240M Business In A 'Dead' Industry, And How You Can Too

For many small business owners, thinking of getting to $1M in revenue, let alone $10M or $100M, can be a daunting process, or even one that seems unachievable at times. And hearing stories of Australia's top entrepreneurs building multi-million dollar empires can often sound unlikely for the everyday business owner. However, these aren't overnight successes and the steps they take to succeed are steps you can take to make it happen too.

Let Tony Nash, Founder of Booktopia, Australia's #1 online book retailer, take you down the steps to how he's built a $240M business in a 'dead' industry, as well as how he's been operating his business in 2022 to stay ahead of the curve. Featuring clear strategies and tactics that you can replicate to create success no matter what level you are or how far 'behind' you think you might be, this episode of The Make It Happen Show is not to be missed. Check it out.

Timestamps:

  • 1:23 - When Tony realised he had to pay for EVERYTHING as the business owner
  • 2:30 - Leadership skills required from every business owner
  • 4:25 - Why empowering your employees is key to success
  • 5:06 - Stop getting upset when your employees quit!
  • 7:36 - Start creating a magical environment for your team to work in
  • 12:01 - "If you want a job, work from home. If you want a career, work in the office."
  • 12:53 - How to start becoming an expert at seeing business opportunities
  • 15:25 - Why a high barrier to entry into an industry is NOT a bad thing
  • 17:58 - Is there such thing as the 'lightbulb moment'?
  • 21:47 - The first step to getting to $200M in revenue
  • 25:38 - Pay yourself a proper salary!
  • 28:29 - The challenge of e-commerce in 2022
  • 32:55 - The one thing Tony wouldn't do again in Booktopia's history
  • 35:29 - Why you should NOT focus on being an industry leader

Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0

Aug 30, 202238:48
108. You Make It Happen: The 5 Fundamental Things Every Business Owner Needs To Do If They Want To Build A Million Dollar Business (with Caleb Marshall, Tropeaka)

108. You Make It Happen: The 5 Fundamental Things Every Business Owner Needs To Do If They Want To Build A Million Dollar Business (with Caleb Marshall, Tropeaka)

Being a startup business often means that the business owner or entrepreneur is stuck doing absolutely everything, constantly putting out fires, and engaging in more tactical work than long-term, visionary and strategic work. Often, these business owners are unsure of how they can get to 7 or 8-figures in revenue where they're no longer relied upon to do it all with many feeling as if they don't even have the time to think about how to take the first steps.

So, what's the solution? Here are 5 simple but fundamental things every single business owner needs to consider and do if they want to build a million (or multi-million) dollar business shared by Caleb Marshall, the CEO & Co-Founder of Tropeaka, one of the fastest-growing businesses in the health & wellness industry. Having gotten to 8-figures within 3 years and recognised in Forbes 30 Under 30 in 2021, what Caleb shares on this episode of The Make It Happen Show is crucial for every single business owner to listen to. Check it out.

Timestamps:

  • 1:32 - Growing an 8-figure a year business in 3 years
  • 2:08 - How a clear vision, mission and values will grow your business
  • 3:54 - The importance of auditing everything in your business
  • 8:25 - The key to looking after your employees in a startup
  • 10:33 - How to compete with big corporations in a bootstrapped startup
  • 12:47 - The #1 thing that holds most business owners back

Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0

Aug 23, 202217:22
107. Lorna Jane Clarkson, Lorna Jane // How The 'Accidental Businesswoman' Behind The World's First Activewear Brand Achieved Multi-Million Dollar Success Through 30+ Years In Business

107. Lorna Jane Clarkson, Lorna Jane // How The 'Accidental Businesswoman' Behind The World's First Activewear Brand Achieved Multi-Million Dollar Success Through 30+ Years In Business

Did you know that 1 in 3 new small businesses in Australia don't get past their first year of operation? With ever-changing markets and consumer demands, to recessions and pandemics, there's no question that running a successful and profitable business long-term is challenging. So, how do you become a part of the 1% in business and actually succeed? This week's episode of The Make It Happen Show features a legend in the Activewear space, Lorna Jane Clarkson, who spills all on exactly what it takes.

Credited for creating the Activewear category as we know it today, Lorna’s story in creating Lorna Jane Activewear began nearly 33 years ago when she couldn’t find fashionable, functional pieces to wear that fitted her active lifestyle. So, she decided to make her own. She’s since become the most awarded Activewear Designer, a 6 time author, and shared with us exactly how she became one of the most influential figures in the health and wellness industry and recognised as a global business leader too. This is not one to miss.

Timestamps:

  • 1:00 - Becoming one of the most influential figures in the Activewear space
  • 2:39 - The two types of business owners
  • 3:34 - What would make a business owner not want to come into work?
  • 6:02 - How to attune into your gut feeling as an entrepreneur
  • 8:58 - How you can lead by example and make your team better
  • 11:50 - The 7 year slump for business owners
  • 14:48 - The traps that come with selling part of your business
  • 16:53 - The dangers of new businesses that focus on only capital raising
  • 22:25 - #1 thing that will stop you from being creative in business
  • 24:15 - Retail vs e-commerce growth for Lorna Jane Activewear 
  • 26:20 - Is retail better than e-commerce?
  • 29:27 - How to be ready for change
  • 32:15 - Activewear trends in 2022
  • 34:52 - How to practice active living as an entrepreneur
  • 36:15 - Futureproofing a growing a business

Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0

Aug 16, 202238:26
106. You Make It Happen: Top 3 Ways To Stand Out In The Crowded Market Of 2022 To Build A Memorable Brand Without Spending Millions (with Melissa Rosenthal, ClickUp)

106. You Make It Happen: Top 3 Ways To Stand Out In The Crowded Market Of 2022 To Build A Memorable Brand Without Spending Millions (with Melissa Rosenthal, ClickUp)

The world is more crowded than ever in 2022 with brands and businesses demanding the attention of consumers on every single platform available. It's clear that companies must start taking calculated creative risks to become more memorable and actually stand out from the pack. But what's the best way to do this that will help your business produce real-life results?

ClickUp, a once-scrappy startup from the States turned $4 BILLION productivity powerhouse, knows exactly what to do having grown through their experimentation with new forms of storytelling that helped humanize the typically-stale world of enterprise software and B2B SaaS. In the episode of The Make It Happen Show, we're honoured to host ClickUp's Chief Creative Officer, Melissa Rosenthal, who shared 3 ways to infuse creativity into your brand that will help you accelerate business growth and set your company apart without spending 8-figures. Listen now to learn the importance of establishing a brand personality early on, thinking outside the box on what you create, and taking risks to elevate your company's brand marketing.

Timestamps:

  • 1:54 - What led ClickUp to go from a scrappy startup into a $4 billion business
  • 2:42 - How personality is the key factor to building a brand
  • 4:00 - Why you don't need an 8-figure budget to think outside of the box
  • 5:52 - Dare to be bold!
  • 7:11 - The 3 steps to building a memorable brand

Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0

Aug 09, 202208:18
105. Justine Flynn, Thankyou // Why You Need To Stop Doing Everything In Your Business To Prevent Burnout & When You Should Ask For Help

105. Justine Flynn, Thankyou // Why You Need To Stop Doing Everything In Your Business To Prevent Burnout & When You Should Ask For Help

Running and growing a business is one of the most demanding things any person could choose to do. With any number of problems or brick walls arising, the business owner often finds themselves taking on too much to ensure that the business doesn't fail. But what are the consequences of the business owner working on absolutely everything IN their business, instead of ON it?

For Justine Flynn, the Co-Founder of Thankyou, one of Australia's leading social enterprises, the consequence of balancing the business and looking after two kids was finding herself bedridden for four months due to health complications. Despite the major successes the business had with $17 million donated to helping end extreme poverty through the products Thankyou sells, Justine had burnt out.

This episode of The Make It Happen Show is an important one, covering a topic most don't talk about when it comes to building a successful business — preventing burn out. Hustle culture is so prevalent amongst the entrepreneurial minded so, how exactly can someone in business stop doing and managing everything, find leverage, and start working 'on' the business instead of burning themselves into the ground? Listen now to Justine's story of recovery, change and innovation.

Timestamps:

  • 1:05 - What it's like juggling between running a business, personal life and family
  • 2:47 - Do business owners ever get a break?
  • 7:22 - Why business owners need to be forced to take a break
  • 9:32 - From burnout and bedridden back to business
  • 10:11 - Lessons from burnout from one entrepreneur to another
  • 15:07 - How Thankyou challenges conventional businesses
  • 20:15 - Justine's undoing and why taking a sabbatical can be healthy
  • 25:54 - How restriction breeds innovation

Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0

Aug 02, 202229:22
104. You Make It Happen: The #1 Mistake Business Owners Make In Their Marketing Strategies, and How To Prevent It (with Matt Purcell, Mentored Media)

104. You Make It Happen: The #1 Mistake Business Owners Make In Their Marketing Strategies, and How To Prevent It (with Matt Purcell, Mentored Media)

What's the first thing you think of when it comes to marketing in your business? Creating great content, using Facebook ads, or even growing your followers on social media? While that's all a part of marketing, there is one thing that so many business owners forget to do first that will ensure the longevity of their marketing strategy and that their potential customers will actually listen to the content they create.

What is this one thing that will help you create success in your business by amplifying everything else you do in marketing? Find out in this episode of The Make It Happen Show with award-winning young entrepreneur Matt Purcell, the Co-Founder and Creative Director of Mentored Media. If you want to learn how you can position your brand and business to be the best in your field, then this is the episode for you. Check it out.

Timestamps:

  • 1:23 - The number one mistake people make in business and marketing
  • 2:11 - This is why your customers aren't listening to you
  • 3:43 - Do you know who your customers are?
  • 6:06 - How do you help your customers survive or thrive?
  • 7:03 - Identifying the 'villain' in your customers' story, and how to use it in your brand's messaging
  • 8:49 - Why great content isn't enough
  • 9:35 - Stop making your customers work hard!
  • 13:20 - Are social media posts worthless?

Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0

Jul 27, 202215:08
103. Jessica Sepel, JSHealth // The Life-Changing Philosophy That Helped This Entrepreneur Go From Writing Blogs To Building Australia's Fastest Growing Wellness Empire

103. Jessica Sepel, JSHealth // The Life-Changing Philosophy That Helped This Entrepreneur Go From Writing Blogs To Building Australia's Fastest Growing Wellness Empire

Can you believe an entrepreneur is capable of building Australia's fastest growing wellness empire by starting with just writing blogs? That's exactly what Jessica Sepel has done over the past 8 years with JSHealth. From writing blogs and e-books to becoming a best-selling author, Jess was able to build her brand and community up to hundreds of thousands of followers all around a life-changing philosophy.

This philosophy is not just something she shares with her community, but has also helped her build up the JSHealth App and JSHealth Vitamins branches of the business which have since led to 21,540% growth, being awarded the Deloitte Technology Fast 50 Australia's Rising Star award, AND debuting on the AFR Young Rich List in 2021!

What philosophy does she live, teach, and run her business by that's allowed her to create such incredible success? Listen to Jess sharing her knowledge with us on the newest ep of The Make It Happen Show today. Check it out.

Timestamps:

  • 0:33 - Jessica Sepel's secret to a $426M net worth
  • 2:50 - How refusing to delegate can hurt your business
  • 4:25 - Why strategy shouldn't paralyse you as a business owner
  • 9:44 - Why leaders need to learn how to loosen the reigns
  • 15:17 - How to keep your team inspired and aligned as the business grows
  • 17:21 - The major role of mental health in culture and the workplace
  • 22:48 - How to balance your stand as a leader
  • 24:54 - How to build and grow a responsive community
  • 29:08 - Great ideas aren't instantaneous
  • 34:40 - Why business owners should feel guilt-free during rest
  • 36:26 - What entrepreneurs should never do

Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0

Jul 19, 202241:54
102. You Make It Happen: How To Move Forward After Your Most Challenging Periods (with Turia Pitt)

102. You Make It Happen: How To Move Forward After Your Most Challenging Periods (with Turia Pitt)

Turia Pitt's story is one of Australia's most well-known. From an athlete and rising mining engineer who got caught in a catastrophic grassfire during an ultra-marathon, to now 3x best-selling author, mindset coach to 40,000 people, and still an athlete despite burns to 65% of her body. She survived against all odds and took this opportunity to defy all expectations of her to make it happen.

If you want to level up like you never thought you could, in business and in life, no matter what challenges you might be facing, then this episode of The Make It Happen Show is for you. Hear Turia's journey since the incident in moving forward and past her most challenging period in life to become a change maker, entrepreneur, and inspiration to thousands of people across Australia and the world. Check it out.

Timestamps:

  • 1:55 - The life-changing event that changed Turia's life
  • 3:11 - The mindset we need to have through adversity
  • 5:06 - The essence of being a good leader
  • 5:53 - How Turia made a difference during one of Australia's biggest bushfires
  • 7:41 - Why urgency over perfection matters
  • 9:50 - Was Celebrity Apprentice (and doing reality TV) on Turia's plan?
  • 10:35 - Turia's confrontation with Tony Robbins

Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0

Jul 12, 202213:36
101. Simon Griffiths, Who Gives A Crap // $10 Million Donated From Selling Toilet Paper: How To Make Even Toilet Paper 'Sexy'

101. Simon Griffiths, Who Gives A Crap // $10 Million Donated From Selling Toilet Paper: How To Make Even Toilet Paper 'Sexy'

Can toilet paper be 'sexy'? The half a million people who joined Who Gives A Crap's waiting list in the 2020 toilet paper shortage would probably say yes. With jokes like, "Do more 1s & 2s" and activities like, 'Where's The Loo?' on their toilet paper packaging, Who Gives A Crap has transformed the toilet paper industry for good.

Starting from their Co-Founder Simon Griffiths sitting on the toilet for 50 hours in their initial crowdfunding campaign, to now 10 years down the track, they've donated more than $10 million towards building toilets in the developing world. How exactly has he and his team been able to do that?

Hear Simon's strategies, lessons and stories from the past decade that have helped Who Gives A Crap become one of the most recognised social enterprises in the world on this first episode of Season 3 of The Make It Happen Show. This is the #1 podcast that shares million dollar insights to help small business owners like you make it happen too. Check it out.

Timestamps:

  • 1:57 - Running a toilet paper company in 2020
  • 3:48 - How Who Gives A Crap navigated COVID-19
  • 7:19 - The value of a purpose-led business
  • 10:05 - How innovation beyond your product can bring success
  • 13:06 - Why you need to 'deliver then delight' your customers
  • 17:52 - How to stand out against your competitors
  • 20:56 - How to go from being the Chief Do-er to the Chief Leader
  • 24:04 - The best-next-steps for businesses who stay remote
  • 31:24 - How to be in the business of delight
  • 32:28 - Does Simon still think that sitting on a toilet for 50 hours was a good crowd-funding idea?
  • 33:30 - How to spot a great hire
  • 35:09 - How to make impact at scale

Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0

Jul 05, 202237:44
Season 3 Coming Soon

Season 3 Coming Soon

Ever wanted to know the secrets of Australia's most successful entrepreneurs and industry experts? We are inviting you to listen in on #1 business podcast for small business owners to learn from the greatest brands and Founders on the newest season of The Make It Happen Show.

Join our CEO at The Entourage, Tim Morris, as he explores exactly how you can replicate the success of the best across Australia so you too, can build and scale a business that can grow beyond you and make it happen.

Subscribe and listen to The Make It Happen Show wherever you get your podcasts. Season 3 is coming soon — 06.07.22

Jul 04, 202201:01
100. Stuart Cook, Flave & TWIYO Capital // From CEO At 23 To Co-Founder Of Two Successful Businesses — This Is How You Make It Happen

100. Stuart Cook, Flave & TWIYO Capital // From CEO At 23 To Co-Founder Of Two Successful Businesses — This Is How You Make It Happen

From becoming CEO of Zambrero at 23 years old with no business experience to now being a successful business owner and investor with troves of knowledge, this entrepreneur knows how to make it happen. Stuart Cook is the Founding Partner at TWIYO Capital, Co-Founder & Co-CEO of plant-based food concept Flave, and investor and friend of The Entourage who shares with us some of his favourite moments and lessons from his past 12 years in business on this episode of The Make It Happen Show.


Moments like when the ATO called him saying he owed them $100,000+, to how he made the BRW Fast Lists while making no money, to launching a food & hospitality business in a global pandemic, Stuart shares all with our host, Tim, in our 100th and final episode of the season.

 

If you want to know how someone with no experience grew a franchise from 2 to 100 or what will help a business scale quickly and sustainably from an investor and Founder's point of view, then this episode is for you. Don't miss out - this ep is filled with gold nuggets made to help you make it happen. And to listen to more, check out our old eps and stay tuned for an epic season 3...

 

Timestamps:

1:49 - How Stuart Cook became a CEO at 23

3:27 - How to build a successful business with limited money

5:34 - Why you should learn from people who have failed

9:10 - The value of finding the right leadership type for every entrepreneur

11:06 - The elements of building a reliable board

15:00 - Traps every business owner should avoid

17:52 - The impact of surrounding oneself with like-minded people

25:33 - The importance of seeking 'wisdom' over 'intelligence' in business

28:13 - Why Stuart opened a hospitality business in the middle of a pandemic

37:24 - Why the most successful entrepreneurs are the most coachable

Mar 22, 202243:32
99. You Make It Happen: The Top 5 Things That Really Separate The Successful Business Owners From The Unsuccessful (with Grant Purcell, The Entourage)

99. You Make It Happen: The Top 5 Things That Really Separate The Successful Business Owners From The Unsuccessful (with Grant Purcell, The Entourage)

What do you think truly separates the successful businesses from the unsuccessful? Is it their knowledge? Is it their resources? Or is it something else entirely? This episode of The Make It Happen Show features one of our own in The Entourage, Grant Purcell, Senior Entrepreneur Development Manager, who's talked to and worked with hundreds of thousands of small to medium business owners over his entire career. Having spoken to and worked with probably more business owners than anyone in Australia, he's had the opportunity to get a deep understanding of exactly what separates those that are successful and those that aren't. And on this episode, he's sharing with you the top 5 things that makes the difference. If you want to live a successful life and grow a successful business (whatever that means to you), then this episode is not one to be missed. Check it out. Timestamps: 2:31 - How mindset plays a role in a business' success 4:03 - Why every business needs a mission and vision 6:56 - The different hats that every entrepreneur needs to know about, and how they should segregate their time per role 8:28 - Why it's important to get rid of the 'busy' mindset 9:55 - The value of learning from experts with been-there-done-that experience 12:23 - Why entrepreneurs need to understand their relationship with money, and how this contributes to financial freedom
Mar 16, 202215:11
98. Tobi Pearce, Sweat // From Selling E-Books To A $400M+ Fitness Empire: How To Build An Industry-Leading Global Company From The Ground Up

98. Tobi Pearce, Sweat // From Selling E-Books To A $400M+ Fitness Empire: How To Build An Industry-Leading Global Company From The Ground Up

Ever wanted to know what it really takes to build a business that's innovative, forward-thinking, and ahead of the competition by a mile away? Then you need to listen to the unconventional strategies that Tobi Pearce used to grow #1 health & fitness app company, Sweat, from selling e-books online into a $400M+ business on this episode of The Make It Happen Show.   From the risky decisions you need to choose to make, to the mindset and thinking required for you to take your business to the next level and above your competitors', this episode will help you reset the traditional ways of how you might be thinking about business and lead you down the path to industry leader. This is a great segment from our most recent Unconvention event that you cannot miss out on. Check it out.   Timestamps: 1:24 - How Tobi went from selling e-books to a multi-million dollar health & fitness app 3:56 - Why you need to be building the organisation of 'tomorrow' 7:07 - Is 'working on your business, not in it' just a farfetched dream for business owners? 9:17 - Why you need to be bringing experienced team members 14:59 - The mentoring and coaching Tobi needed to take his business to the next level 16:50 - #1 piece of advice to communicating effectively with your team 19:10 - The importance of constantly elevating the way that you think in business
Mar 10, 202223:36
97. You Make It Happen: The Keys To Looking After Your Mental Health As A Business Owner (with Tim Hoopmann, Beyond Blue)

97. You Make It Happen: The Keys To Looking After Your Mental Health As A Business Owner (with Tim Hoopmann, Beyond Blue)

Running a small business can be incredibly exciting. But at The Entourage, we know just how difficult it can get as well. If you've recently been feeling as if you've been working quite long and stressful hours, felt as if you haven't been doing the things you love, haven't had the time for family or friends, or even had time for yourself, then this is a sign to please take a break, listen to this episode, and see just how you can better take care of your mental health in 2022. Led by Tim Hoopmann, mentor, coach, and speaker at Beyond Blue, a national organisation that raises awareness on anxiety and depression, who will guide you through in this important episode of The Make It Happen Show exactly how a business owner like yourself can get the help you might need. Sharing from his own experience as a past business owner, learn how you can develop your own mental health toolbox that will help you through not just the good times but also the challenging times as well. Take this time to learn how you can put in practices that will help you and your business long-term. And don't forget to be kind to yourself in the process too. Timestamps: 1:30 - How Beyond Blue is helping entrepreneurs with their mental health struggles 2:48 - The psychological distress entrepreneurs face day-to-day 4:31 - The importance of prioritising mental health, and the boundaries entrepreneurs can practice to achieve this 6:57 - Daily habits that can help reduce anxiety 9:24 - The power of consistency on an entrepreneur's journey to bettering their mental health 11:09 - Beyond Blue's latest program that is dedicated to helping entrepreneurs with mental health struggles
Mar 02, 202214:11
95. You Make It Happen: Two Crucial Health & Nutrition Changes You Can Make To Combat Stress & Burnout In Business (with Feng-Yuan Liu, Metro Dietetics)

95. You Make It Happen: Two Crucial Health & Nutrition Changes You Can Make To Combat Stress & Burnout In Business (with Feng-Yuan Liu, Metro Dietetics)

Did you know that business owners often experience more burnout and stress than the average person? It may come as no surprise to many of you but what can you actually do to help combat the potential stress and burnout you might go through from running a business? We've asked dietitian, coach, and CEO of Metro Dietetics, Feng-Yuan Liu, to share with you some practical advice that will get you from burnout to peak performance on this episode of The Make It Happen Show. These 2 crucial health and nutrition changes Yuan shares are not just evidence-based changes you can make, but learned from her own experience with clinical burnout too. So, if you're ready to take your health and performance to the next level, not just for your business but for yourself, then this episode is for you. Timestamps: 1:20 - The stress that business owners face and how that impacts on health 3:39 - Yuan's personal experience with burnout and her health issues 7:29 - What clinical burnout and stress is 11:33 - 2 key nutrients to focus on to fix burnout and stress 16:29 - The results of following just 2 changes in diet
Feb 16, 202218:49
94. Sunil Kumar, Reliance Real Estate // The Immigrant Entrepreneur Who Led A Failing Business Into Becoming AFR's #1 Fastest Growing Real Estate Company In 5 Years

94. Sunil Kumar, Reliance Real Estate // The Immigrant Entrepreneur Who Led A Failing Business Into Becoming AFR's #1 Fastest Growing Real Estate Company In 5 Years

Can you imagine being 2 years into your business journey and your business is earning no money? You're working 6, nearly 7 days a week with no pay, you have a mortgage to pay, AND you have a newborn baby too? That's exactly where this week's guest on The Make It Happen Show Sunil Kumar found himself in 2013 with his company Reliance Real Estate in Melbourne. Five years later in 2018, the business had grown rapidly, opened multiple locations, and was named AFR's #1 Fastest Growing Real Estate Company. And now, Reliance is at nearly 150 people and 10 offices, the recipient of multiple awards, and Sunil is an author of two books. How exactly did he turn what seemed like a failing business with no lifeline or support around into one of the biggest successes in the country? If you've been hitting a wall, struggling with the growth of your business, then you need to listen to this episode. Sharing some of the keys to his incredible success from his book 'From The Ground Up: 7 Principles For Building A Business Fast' with us on this episode, this is a true testament to the ability that entrepreneurs have within themselves. If Sunil can do it, so can you. Find out how in this podcast episode today. Timestamps: 1:23 - The toughest challenges real estate businesses have faced the past 3 years 2:50 - What you need to reconsider when your business is losing money 6:20 - The importance of never losing sight of the basics and fundamentals of the business 11:26 - The key principles in growing and building a culture around a team 14:58 - The value of being in a community of like-minded entrepreneurs with been-there-done-that experience 21:09 - Sunil shares his journey as an immigrant entrepreneur, and the milestones that led him to his success 28:55 - Why you shouldn't take everything personally through your journey in your business 32:03 - Why every entrepreneur needs to learn to prospect—and how it differs from closing 33:37 - The powerful mindset of "action cures fear"
Feb 08, 202236:55
93. You Make It Happen: Your #1 Guide To Creating Consistent, Quality Content Your Audience Will Love (with Heather Porter, Website Love)

93. You Make It Happen: Your #1 Guide To Creating Consistent, Quality Content Your Audience Will Love (with Heather Porter, Website Love)

Are you looking to take your content marketing to the next level in 2022? This episode of The Make It Happen Show is tailored directly to help you make that happen. Led by Facebook Community Trainer and Founder of Website Love, Heather Porter, and taken from one of our exclusive Member-only workshops, in this ep, you'll be guided on exactly how to find out what content your audience wants to hear to engage with you, and how you can turn those ideas into content. Get ready to be taken through one of the best ways you can learn how to make content marketing your business' forte in this short implementable episode today. Check it out. Timestamps: 1:58 - Why content alone isn't enough to grow your social media following 2:30 - The value of 'intention' when creating a content strategy 3:25 - How your sales can contribute to your content ideation 4:15 - How to use keyword research to lead you to creating content that resonates 7:00 - Identifying pillar pieces, and how to maximise your content 12:32 - How to create multiple pieces of quality content 16:57 - The mindset you need when creating impactful content
Feb 01, 202218:58
92. Aaron Wallis, Lexer // Over $40 Million Raised To Grow The Business That Will Take Your Customer Experience & Service To The Next Level

92. Aaron Wallis, Lexer // Over $40 Million Raised To Grow The Business That Will Take Your Customer Experience & Service To The Next Level

Ever wondered how some companies are able to accurately predict what you might like, when you might want to buy something, and how to speak to you in a way that will get you to purchase? They're utilising something called customer data to better understand how they can improve your shopping experience every single time. And while in the past, this has only been done by the big businesses, if you too want to replicate this power to your business, then you'll want to listen to this episode of The Make It Happen Show. Featuring Aaron Wallis, the Founder and CTO of Lexer, a fast-growing customer data platform that's helped the likes of The Iconic, Westfield, Optus and Billabong, he shares with us some of the top ways his company is helping businesses like yours build incredible customer experiences and service. And though Lexer seems like a big tech company with over $40 million raised over the past few years and team members around the world, Aaron's journey was never a steady one. Listen on to see how he's made it happen, and how Lexer can help you make it happen too. Timestamps: 1:30 - Lexer's business ideation process, and the market gap they are trying to fill 3:26 - Why customer data is currently widely available only to large corporations 5:21 - The role of customer data in uplifting customer experience and communication 7:40 - How Lexer takes customer data to help smaller business understand their customers better 12:17 - Why this period is the best time for brands to be diving into data science and customer behaviour 15:13 - Lexer's business journey in the past decade 18:25 - Lexer's next business development plans 20:09 - How Lexer is pivoting to product-led growth, and how they're breaking barriers in data science within small businesses 23:02 - Aaron Wallis' journey as a founder 26:42 - The one area more business owners should spend more of their time in (outside business strategies) 34:24 - Why businesses shouldn't approach problems technology-first
Jan 25, 202238:26
91. You Make It Happen: How To Grow Your Brand To Over 1 Million Followers (with Jess Hatzis, frank body and Willow & Blake)

91. You Make It Happen: How To Grow Your Brand To Over 1 Million Followers (with Jess Hatzis, frank body and Willow & Blake)

As social media channels get more and more saturated, it's so important for the growth of your business that your brand stands out to the right people at the right time. But social media marketing and branding is a big beast to tackle by yourself, which is why we've invited one of Australia's leading entrepreneurs, Jess Hatzis, to share with you her tips on how she and her co-founders have gained a following of over 1 million people across their channels with cult skincare brand frank body and branding agency Willow & Blake.

Covering exactly how she gained a cult following by doing things differently to the competition, to how you can better talk to and understand your customers, to the #1 thing that was the biggest learning curve for her but is now the bread and butter of her marketing strategy, this is one episode you don't want to miss if you're ready to take your marketing to the next level in 2022. These are the core keys to building a strong brand and marketing strategy, so take notes, and get ready to apply them to your business.   Timestamps: 1:24 - How Jess Hatzis co-founded frank body and Willow & Blake 2:05 - How the concept of talking 'to customers' instead of 'at customers' put frank body in the forefront of the beauty industry 3:55 - How frank body used social media to promote consumer relatability, and how this helped the brand appeal to more customers 6:16 - The foundations of powerful branding 8:48 - Working reactively vs working pro-actively 10:17 - The heartbeat of every branding, and its importance in business growth 10:50 -The dynamic change setting KPIs can contribute to business growth and self-development as entrepreneurs
Jan 19, 202213:05
90. Giovanni Pino & Ellie Vaisman, Sourci // How These Young Aussie Entrepreneurs Cracked $43 Million In 3 Years With No Prior Industry Knowledge

90. Giovanni Pino & Ellie Vaisman, Sourci // How These Young Aussie Entrepreneurs Cracked $43 Million In 3 Years With No Prior Industry Knowledge

It's not every day you hear the story of two high school acquaintances making $43 million in total revenue in just 3 years of starting their business, especially in an industry they had no prior experience or knowledge about, but that's the exact story of two Melbourne entrepreneurs, Giovanni Pino (Gio) and Ellie Vaisman. Starting the business out of Gio's home, they've since been able to take their sourcing company, Sourci, out of his bedroom and turn it into 3 global offices, 50+ employees, and have helped 400+ businesses since then. Take some inspiration from this incredible startup success story on this episode of The Make It Happen Show if you're someone who's been feeling like you want to start doing something different, interested in trying to follow your passion, and just don't know where to begin. The duo cover everything from what steps they took to start gaining traction, to how they've been navigating the 3x expansion of their team, as well as some tips and tricks for eCommerce brands on how they help their clients reduce costs by 30% too. This episode is not one to miss! Check it out. Timestamps: 1:22 - How Sourci grew from a startup business to $40million in revenue 7:35 - How Sourci has expanded globally 9:30 - The importance of taking risks in business 12:45 - The impact of digital marketing, and how it can help scale a business 19:21 - What happens when you hire the right people 25:04 - What entrepreneurs need to understand when launching a new product 26:35 - Drive growth vs Enable growth founders 30:19 - What business owners should take into consideration when hiring lots of employees in a short time span 34:02 - How to scale your business to 8-figures
Jan 11, 202238:35
89. You Make It Happen: How To Make 2022 Your Most Happy, Successful & Centred Year For You And Your Business (with Jack Delosa, The Entourage)

89. You Make It Happen: How To Make 2022 Your Most Happy, Successful & Centred Year For You And Your Business (with Jack Delosa, The Entourage)

If you're looking to make 2022 the best year yet for you and your business, then this is the podcast episode just for you. Addressing how many of us in life feel a disconnection from self, some subtle unhappiness, or struggles with the idea of what success really is, this episode of The Make It Happen Show talks about where these feelings come from, the situations we're likely stuck in, and how you can address them and solve them to make 2022 your most happy, successful and centred year ever. Taught by 5x AFR Young Rich Lister and Founder of The Entourage, Jack Delosa, you'll be guided on exactly how you can start bringing more nourishment into your life that will affect not just your personal life with friends and family but also in your business as well, becoming a better leader and entrepreneur too. These lessons and strategies will help lead you down the path towards empowerment and maximising your potential to allow you to live 2022 and every year after, happier and more fulfilled. Check it out. Timestamps: 1:57 - The false paradigm that society traps us in 2:52 - The dangers of living in a world that makes the external supreme 3:43 - How to battle the negative incessant voice inside of you 5:41 - How we unknowingly bring ourselves unhappiness, and the unsustainable cycle of the 'when-then' paradigm 7:39 - The scariest thing about achieving a mirage 10:32 - The true essence of consciousness 12:34 - How you can find success by working on your inner world 14:01 - Using happiness as a fuel, not a destination 17:05 - How being happy affects your decision-making 18:50 - How to bring awareness to your inner state of being 22:39 - Inner peace does not equal inactivity
Jan 04, 202223:55
88. You Make It Happen: From Accidental Entrepreneurs To 8-Figure Businesses — The Unconventional Journeys of Entourage Members (with Axon Property Group, Elevate Communication, Industrie Tapware, & Planet Fitness Australia)

88. You Make It Happen: From Accidental Entrepreneurs To 8-Figure Businesses — The Unconventional Journeys of Entourage Members (with Axon Property Group, Elevate Communication, Industrie Tapware, & Planet Fitness Australia)

There's no singular path to building a successful business. In fact, many of the business owners in our community at The Entourage started their business 'accidentally', often not even feeling like they have a business until years in and millions of dollars in revenue have been earned. This is such a normal trajectory for businesses nowadays, going down a more unconventional path to business, that we wanted to share with you some stories from our Entourage Members and Alumni of how they got from 'No Freaking Idea' to 8-figures and more in business, showing you all the different ways businesses can be run, built and grown. This episode of The Make It Happen Show is for anyone who isn't sure about where their business is right now and where it's going, struggling with business partnerships and leadership, going through challenging times and feeling lonely in their journey, or just want to hear from other business owners just like you. Taken from a snippet from our recent Unconvention event, you'll hear the authentic business stories, lessons and knowledge from the likes of Tamara and Robbie Turner from Axon Property Group, Mel Deacon from Elevate Communication, Ryan Comerford from Industrie Tapware, Montana Rosekelly from Planet Fitness Australia, as well as a few pieces of wisdom from our Founder, Jack Delosa too. Check it out! Timestamps: 5:43 - Pivotal moments that made entrepreneurs realise they are 'accidental business owners' 9:20 - How personal growth impacts business growth 10:20 - The benefits of having a visionary and a technician in a business 13:47 - Why friction in the business and among business partners can be beneficial 17:49 - How unconventional thinking can work in the toughest adversities 20:50 - One piece of advice every entrepreneur should know
Dec 28, 202124:32
87. Gabby Leibovich, Catch.com.au // The Marketing & Sales Strategies That Will Catapult Your Business's 2022 Success, Taught By $1 Billion Founder

87. Gabby Leibovich, Catch.com.au // The Marketing & Sales Strategies That Will Catapult Your Business's 2022 Success, Taught By $1 Billion Founder

Want to know the best ways to take advantage of the incoming economic upturn for your business in 2022, whether you're just starting out or have been in business for a few years? Learn exactly how to do this by replicating the marketing and sales strategies that have brought success to Gabby Leibovich, the Co-Founder of multiple businesses whose exits add up to a total of $1 BILLION, on this week's episode of The Make It Happen Show.   With lessons from Catch of the Day (now Catch.com.au), EatNow (merged with Menulog), Scoopon, and Luxury Escapes, Gabby's wealth of knowledge spans across multiple areas including being disruptive and innovative, invoking FOMO in business, the power of discounting, how to better understand your business' DNA, getting featured on A Current Affair, and so much more.   If you want to get 'lucky' in the New Year by knowing exactly how to take advantage of the increasing consumer spending, this is the episode for you. Check it out.   Timestamps: 2:02 - Is there such a thing as luck in business? 4:11 - Why now is the best time in business and opportunities 7:06 - How to use FOMO (fear of missing out) to elevate your marketing 9:31 - How to drive good volumes of sales as businesses reopen 10:48 - Turning demand to repeat consumer base 11:50 - The importance of being a trumpeter of your business 12:48 - How to build reputable PR and hone relationships with reporters 16:21 - How to hone and train intrapreneurs in business
Dec 21, 202122:04
86. You Make It Happen: The 'Secrets' To Being Successful In Business In 2022 And Beyond From A $220M Founder (with Tony Nash, Booktopia)

86. You Make It Happen: The 'Secrets' To Being Successful In Business In 2022 And Beyond From A $220M Founder (with Tony Nash, Booktopia)

How does an online bookstore grow by 35% annually AND reach $220M in revenue (and $370M valuation) in an industry that's supposedly 'dead'? By following 3 very simple, but very important strategies and mindsets covered in this episode of The Make It Happen Show. Brought to you by one of our good friends at The Entourage, Tony Nash, the Founder of Booktopia, Australia's #1 online bookstore, he shares exactly how you can make it happen, just as he has.   This is an incredible implementation session from Tony from our recent Marketing & Sales Summit where our special guests covered the exact strategies that have helped them to success in the past, and will continue to do so into the new year and the future. These are fundamentals to building a long-term, high-growth business that all of you need to be applying today. You don't want to miss this one.   Timestamps: 1:49 - The biggest struggles Tony Nash has experienced 2:33 - Starting Booktopia without a "lightbulb" moment 3:17 - How Booktopia self-funded itself from $10 a day budgets to $220 million in revenue 4:14 - How Booktopia found success despite constant doubts in the beginning 4:42 - The essence of entrepreneurship that every business owner should remember 5:32 - The secret behind Booktopia's 30% annual increase in revenue 7:53 - How to think innovatively when growing and scaling a business 9:19 - The benefits and strategies behind thinking 3-dimensionally
Dec 14, 202113:46
85. Daniel Flynn, Thankyou // From university drop-out to $17 million 'for-purpose' business founder: How they challenge the status quo to change the world

85. Daniel Flynn, Thankyou // From university drop-out to $17 million 'for-purpose' business founder: How they challenge the status quo to change the world

Daniel Flynn and the Co-Founders of Thankyou are changing the world through business. At 19-years-old, they started Thankyou as a social enterprise and a decade later they've been able to donate a massive $17 million to help end extreme poverty from the profits of the incredible products they sell. But for Daniel and his team, this journey hasn't been easy, especially as a 'for-purpose' business against the 'Goliaths' in the FMCG industry. They've gone through multitudes of challenges, barriers, and hurdles over the past 13 years, and each time, they've harnessed the ability to think outside of the box, away from tradition, and achieve astronomical results. How have they been able to utilise mass consumer spending to channel it to those in need? What are the innovative strategies and mindsets they've used to get past the obstacles in their path? And what can any business owner do better when it comes to embedding true purpose into actual action, and not just have purpose "painted on the wall"? This is a rollercoaster of an episode of The Make It Happen Show suited for a rollercoaster of a journey — take a listen if you too, want to break out of the mould and do the 'impossible', just as Daniel and Thankyou have. Timestamps: 1:46 - How Thankyou has managed to build their business the past decade and raise $17 million in donations 4:15 - How the pandemic has affected charities and donations globally, and what Thankyou has done to cater to these communities 10:11 - Big corporations that have lined up in support of Thankyou's cause 12:47 - Bottling Thankyou's magic, and the value of having real people behind their mission 19:28 - The importance of embodying genuine purpose in a business 22:43 - How to identify businesses that do not share the same values, and why it's best to avoid them 24:12 - The future of social enterprises 29:15 - The one advice that every entrepreneur needs to hear
Dec 08, 202134:10
84. You Make It Happen: 8 Fundamentals To Surviving 20 Years In Hospitality And Business (with Heaven Leigh, Bodhi Restaurant Bar)

84. You Make It Happen: 8 Fundamentals To Surviving 20 Years In Hospitality And Business (with Heaven Leigh, Bodhi Restaurant Bar)

The ability to survive AND thrive for multiple years in business is a skill. And not many people have that skill and knowledge to do so, let alone for 20+ years! That's why we invited one of our friends at The Entourage, Heaven Leigh, the Owner of Australia's first and largest vegan yum cha restaurant, Bodhi Restaurant Bar to share with you her experience and lessons. Heaven took over the family business at its relaunch over 20 years ago and has been through multiple recessions and a near bankruptcy, coming out the other side stronger than ever. With a wealth of business and personal lessons from her business journey, she was able to utilise them to ride out the recent lockdowns successfully. Whether you're in the hospitality industry or not, these 8 tips Heaven shares with us are fundamental to ANY business owner surviving and thriving long-term, especially as things are opening back up and demand starts to soar. So, prepare yourself for the oncoming wave of opportunity in all industries by sitting down and taking the time to listen carefully to this episode of The Make It Happen Show today. Timestamps: 1:40 - How the hospitality sector took a hit and bounced back from COVID-19 3:39 - The importance of creating a proper structure for your business 4:13 - How to lessen the margin of loss in your business and finances 5:02 - When and why you should consider hibernating your business 7:26 - How to maintain staff retention and loyalty through turbulent times in business 9:44 - What you need to do to upgrade your marketing strategies 10:16 - The importance of female leadership 11:46 - The guidance purpose and intention provides 13:50 - Effective personal habits that got Heaven through more than 20 years of business
Nov 30, 202117:44
83. Kate Morris, Adore Beauty // From 21-Years-Old To $430M Beauty Empire 20 Years Later, These Are The Realities And Hard-Earned Lessons Of Business

83. Kate Morris, Adore Beauty // From 21-Years-Old To $430M Beauty Empire 20 Years Later, These Are The Realities And Hard-Earned Lessons Of Business

If there's anyone in business that you need to learn and absorb knowledge from, it's Kate Morris, the Co-Founder of Adore Beauty, Australia's first and largest beauty e-commerce store. Starting from the age of 21 in her garage to now being valued at $430M and listed on the ASX, Adore Beauty's journey over the last 2 decades has garnered Kate a whole wealth of hard-earned lessons in business which she didn't hold back in sharing on this episode of The Make It Happen Show. Everything from the scale and frequency in which things broke in her business as it grew, to a period in time where she ended up crying every day on the way to work, to a toxic situation in the business which led to a reset in culture, this episode shows all of the true realities and hardships of being an entrepreneur, but also the exact methods and strategies Kate used to overcome them and make it happen. Now known as one of Australia's leading entrepreneurs and industry experts, Kate is a mentor for many business owners and entrepreneurs as recent Co-Founder of growth equity firm, Glow Capital Partners, sharing the lessons from her experience to help others make it happen too, and she's done exactly that on this episode as well. So don't miss out, take notes, and let us know what your biggest takeaway from this ep was. Timestamps: 1:58 - The key principles that made Adore Beauty a success 5:50 - The intimidating parts of a rapidly growing business 10:21 - The growth pains of an expanding team and evolving operational process 14:23 - How to define workplace culture that aligns with the business' values 20:26 -The one thing every entrepreneur needs to move past brick walls in business 25:16 - The hardest periods of Adore Beauty's growth 29:48 - What founders need to learn if they want their business to scale 32:58 - The major pivots that Adore Beauty has made the past 2 years 37:13 - Why Kate Morris decided to venture into Glow Capital 42:00 - The one topic entrepreneurs don't talk enough about, and should 44:58 - What entrepreneurs need to do when their business is growing to 6-8 figures
Nov 23, 202148:20
82. You Make It Happen: How To Identify Growth Opportunities For Your Business In 2022 (with Michael Haynes, Listen Innovate Grow)

82. You Make It Happen: How To Identify Growth Opportunities For Your Business In 2022 (with Michael Haynes, Listen Innovate Grow)

How prepared are you for 2022? Did you know there's only 6 weeks to go until the new year, and that's not even counting the Christmas break? Don't worry though - we've got you covered. If you haven't had the chance to even think about what you want to focus on next year to scale and grow your business, this episode of The Make It Happen Show will guide you on exactly how to do this. Led by B2B customer acquisition and retention consultant and one of our Vision Partners at The Entourage, Michael Haynes, the Founder of Listen Innovate Grow, covers the 3 key areas that you as the business owner need to look at to identify the right opportunities that will bring your business the most growth next year. If you want the confidence to make the right decisions and actions for the coming year, don't miss this episode. Timestamps: 1:48 - The listening strategies SMEs and B2B businesses should practise to identify growth opportunities 2:56 - Why it's important to have discussions with customers who left you, and buyers as a B2B company 5:50 - How to get insights from market industries to further growth opportunities 8:07 - The value of paying attention and reviewing your competitors' strategies
Nov 16, 202111:51
81. Jonathan Salfield, Afends // The Steps To Taking A Small Business In Byron Bay To An Internationally Recognised Brand Pioneering The Sustainable Fashion Movement

81. Jonathan Salfield, Afends // The Steps To Taking A Small Business In Byron Bay To An Internationally Recognised Brand Pioneering The Sustainable Fashion Movement

From a regional town in Australia to an internationally recognised clothing brand, Afends' journey is the epitome of the small business dream. Co-founders Jonathan Salfield and Declan Wise started Afends in the back of a van in Byron Bay before blowing up across the world and being adopted by major retailers, making massive progress with the growth of their company. But 10 years down the track, they decided to update their brand values and business practices to add the additional focus of sustainability, especially with hemp, and Afends is now known as one of the biggest brands pioneering the hemp and sustainability fashion movement in Australia. Jono joined us on this week's episode of The Make It Happen Show to talk about everything from his business journey from the van to being an industry leader including how he's balancing commercial outcomes with sustainability, the differences of running a business in a regional town compared to in a big city, how they market sustainable products to teenagers (hint: tell them it's made of weed!), and even how they face off with 'keyboard warriors'. This is a great ep for any business owner looking to change the world. Check it out. Timestamps: 2:06 - How to make sustainable fashion relevant to a younger audience 3:27 - How Afends began its journey in sustainability 6:48 - The struggle in finding manufacturers producing hemp, and the strategies Afends has used to avoid produce wastage 12:07 - Expanding internationally, and how to start producing your own hemp 14:46 - How Byron Bay has progressed as a hub in regional NSW 18:50 - The balance between sustainability and creating sellable products, and how being carbon-neutral plays an integral role 21:18 - The considerations businesses need to take before going sustainable 22:55 - Dealing with difficult conversations as a sustainable fashion company 25:00 - The advantage of regional business owners over those in major cities 29:19 - How to align your business goals and values with personal growth
Nov 03, 202133:04
80. You Make It Happen: How To Take Back Your Time & Unlock Your Full Potential In Business (with Romeo Devlin, The Entourage)

80. You Make It Happen: How To Take Back Your Time & Unlock Your Full Potential In Business (with Romeo Devlin, The Entourage)

Did you go into business to gain more freedom, but have since found yourself with less time than ever before? You need to be working on tasks that are the highest and best use of your time - because you are literally the most valuable person in your organisation, and your time, your calendar, the work you end up doing in your business, should really reflect that. Not sure how? Listen on... This episode is brought to you by our Senior Elevate Advisor at The Entourage, Romeo Devlin, who has 15+ years in marketing, sales and management experience, and has coached and advised over 200+ entrepreneurs through this exact process he's about to teach you in this episode of The Make It Happen Show. This is how you turn chaotic, reactive weeks in your business into weeks where you're finally working in your dream business doing the things you love with time to spare. Timestamps: 1:38 - Is unlimited human potential a myth? 3:12 - The #1 problem that limits people 4:55 - The most important commodity and the best investment in business 5:59 - How to find your Highest and Best Use (HBU) in business 10:06 - The opposite of imposter syndrome... 11:02 - How to map out your dream week in business and overcome chaos 16:55 - The essential questions you need to ask, and habits you need to revisit to get "unstuck" in an unproductive entrepreneurial lifestyle 20:56 - The core steps you need to implement and practice as an entrepreneur to gain freedom, and your time back
Oct 27, 202124:45
79. Peter Hull, Fitstop // From 30 Members In A 'Tin Shed' To 11,000 Members And 53 Locations: Fitstop's Journey Of Exponential Growth

79. Peter Hull, Fitstop // From 30 Members In A 'Tin Shed' To 11,000 Members And 53 Locations: Fitstop's Journey Of Exponential Growth

Peter Hull, the Founder and CEO of Fitstop, knows it takes more than just passion and a dream to be able to take one gym and turn it into 53 locations and 11,000+ members in under 7 years AND start breaking out as an industry leader and innovator. It's about surrounding yourself with the right people and mentors at every stage of your business's journey, and being very clear about what it is you need from them to help you get to where you want to go.   If you want to replicate Pete's massive business growth within your own field and industry too, Pete spills all on exactly how you can do that across multiple methods, strategies and mindsets for startups all the way to more mature businesses too on this episode of The Make It Happen Show. If you want to get ahead of your competitors and really start to stand out in the market as one of Australia's fastest growing companies, check this one out.   Timestamps: 1:32 - How Fitstop grew from 30 to 11,000 members 3:17 - How Pete Hull systemised Fitstop's operations, eventually leading to 53 franchises 6:02 - The advantages and benefits of establishing a reliable board 8:23 - The essential criteria needed to make a business franchisable 11:00 - Fitstop's biggest milestones that led to its success today 15:26 - How having a customer-first mindset, and transitioning to digital services benefited Fitstop through COVID 17:55 - The essential steps to creating lasting partnerships with different businesses 23:10 - How Fitstop is innovating the technology factor in the health & fitness industry 28:30 - The impact of stepping out of your comfort zone 30:12 - The scariest experience Pete had in business 33:14 - The one piece of entrepreneurial advice Pete would give any entrepreneur
Oct 20, 202136:24
78. You Make It Happen: Samantha Wills' biggest lessons from shutting down her multi-million dollar business (Samantha Wills Jewellery)

78. You Make It Happen: Samantha Wills' biggest lessons from shutting down her multi-million dollar business (Samantha Wills Jewellery)

One of the most iconic things cult-followed jewellery Founder Samantha Wills did at the height of her business career was shut the whole thing down. With not only one of the most unconventional 'exits' in business but also a very non-traditional business path to success too, Samantha shared all of the lessons from her years in business with us, especially the tough-earned ones, at our recent Unconvention event. Covering everything from one of the biggest mistakes she made in business, to overcoming her darkest moments in life, and to her exact process in coming to terms with shutting down a successful business, Samantha doesn't hold back in sharing the truths of her lessons as an entrepreneur. This is not one to miss, and if you haven't listened to our interview with her earlier this year on The Make It Happen Show covering some of her leading strategies to $10M+ revenue, have a listen to episode #53 first, then jump back into this one for the full story. Timestamps: 2:09 - How Samantha Wills started, built and shut down her business Samantha Wills Jewellery 4:41 - The biggest business mistake Samantha has made 8:58 - The value of authenticity in brand building and customer loyalty 10:23 - How Samantha turned one of her darkest moments in life into finding her life calling 14:37 - What led Samantha to the decision of closing down her $12 million business
Oct 12, 202119:38
77. Amal Wakim, Equalution // From A Weekly Wage of $240 To Forbes 30 Under 30: Key Strategies And Lessons To Becoming One Of Australia's Fastest Growing Tech Companies

77. Amal Wakim, Equalution // From A Weekly Wage of $240 To Forbes 30 Under 30: Key Strategies And Lessons To Becoming One Of Australia's Fastest Growing Tech Companies

It's no easy feat building and growing a tech business with no technical experience. It's a whole other achievement to then be ranked on Deloitte's Technology Fast 50, named Business News Australia's Top 100 Young Entrepreneurs, AND listed on Forbes 30 Under 30 Asia Pacific too! Amal Wakim, the Co-Founder of Equalution, did exactly that. How did she make it happen in under 6 years and what were some of the biggest lessons she's learned in the growth and changes of her health and nutrition tech business, Equalution? Amal doesn't hold back in this episode of The Make It Happen Show in sharing the exact strategies she took to driving Equalution's growth to where it is today and seeing a 987% growth in revenue in the past 2 years alone. This is a great ep diving deep into the skills, frameworks and mindsets any scaling founder needs to have and learn. Check it out now if you too, want to take your business to that next level. Timestamps: 2:00 - The popularisation of flexible dieting 5:03 - The strategy behind marketing flexible dieting, and how Equalution was founded 9:23 - Why Amal decided to dedicate an app for Equalution to come to fruition 14:16 - How Amal—as a non-tech founder—built an app 17:39 - What you need to look for to find the right partner, and what to keep in mind of when working with outsourced agencies 21:00 - The importance and payoff of finding leaders and managers that fit in a company's culture 23:09 - The team behind Equalution, and how Amal has built its culture and org. chart 24:22 - How Amal has transitioned and balanced her roles as a Founder and as an executive 27:12 - The mindset and strategies you need to practise when pivoting your business 32:37 - The biggest business lesson that Amal has taken to heart
Oct 05, 202138:07
76. You Make It Happen: How To Build Influential Relationships In Business (with the Founders from Flave, Reliance Real Estate, Wedded Wonderland, & Happy Skin Co)

76. You Make It Happen: How To Build Influential Relationships In Business (with the Founders from Flave, Reliance Real Estate, Wedded Wonderland, & Happy Skin Co)

As a business owner, it's vital that you know how to build relationships of influence. Whether it's for networking, marketing, sales, or even leading your team, relationships are the glue holding together different areas of your business. That's why we wanted to share with you this session from our recent Entourage member event, The Entrepreneurs' Assembly, with 4 incredible business owners who share their top tips and strategies on how you can build influential relationships in business too. This episode of The Make It Happen Show features an incredible panel of entrepreneurs including Dylan Mullan, Founder of Happy Skin Co, who took his business from $0 to $20 million in 2 years, Wendy El-Khoury, Founder of Wedded Wonderland, who's gained more than 20 million followers across her and her clients' channels, Sunil Kumar, Founder of Reliance Real Estate, named AFR's #1 Fastest Growing Real Estate Company, and Samantha Cook, Co-Founder of Flave, named AFR's 100 Women of Influence. They discuss everything from key relationships to building influence and unlocking doors to elevator pitches, and more, this is a must-listen-to episode for every single business owner that wants to learn how to take their relationships in business to the next level. Check it out now. Timestamps: 4:19 - The 4 W's that Samantha Cook has relied on to create and strengthen her relationship with her business's board members 6:35 - Effective strategies in relationship building that have guided Sunil Kumar, and Wendy El-Khoury through the beginning of their entrepreneurial journey 9:12 - Core relationships that have played major roles throughout Dylan Mullan's entrepreneurial and business growth 12:04 - The best ways to connect with people of influence, and useful techniques to get in front of the right people 18:04 - The elements of a standout elevator pitch 20:44 - How to best position yourself and approach somebody who is beyond your current business standing
Sep 29, 202123:49
75. Matt Jones, Four Pillars Gin // The Business And Brand Strategies To Becoming Australia's Favourite Gin

75. Matt Jones, Four Pillars Gin // The Business And Brand Strategies To Becoming Australia's Favourite Gin

When Matt Jones and his two other co-founders, Stuart and Cameron, started Four Pillars Gin 8 years ago, there was no gap in the gin market in Australia. There was no overwhelming desire from Aussies for a new gin brand, yet, they were not only able to break into the market and win multiple international gin awards, but they also quickly became one of Australia's favourite gin brands with a strong community backing the Four Pillars brand. What were the business and brand strategies Matt and the Four Pillars team used to create a brand that mattered to people, connected with them, and elevated their product above competitors? This episode of The Make It Happen Show covers all of that and more. Everything from why they went direct to consumer, to connecting purpose to every customer touchpoint, and even to their creative process in creating experiences that stay in people's heads. This is an unmissable episode for those who want to create a business and brand that people love. Check it out now. Timestamps: 2:10 - How Four Pillars Gin quickly rose to become Australia's favourite gin 5:09 - The strategy behind Four Pillars Gin's brand story 11:26 - How Four Pillars created their best-selling and hero product — specialty gins 19:32 - The benefits of working with constraint and creativity, and how systematic inventive thinking can rise in restrained environments 22:58 - The power and value brand stories bring to communities 25:16 - The impact and effectiveness of creating an experience around a product and brand 30:21 - Why your product needs to be rooted in history, culture, and a unique DNA 35:12 - The best book about branding that has helped Matt Jones most 36:33 - How to establish your business's purpose without being swayed by trends
Sep 21, 202139:49
74. You Make It Happen: A Step-By-Step Guide To Successful Marketing Of You And Your Business On LinkedIn (with Nathan Reiche, Content Chemistry)

74. You Make It Happen: A Step-By-Step Guide To Successful Marketing Of You And Your Business On LinkedIn (with Nathan Reiche, Content Chemistry)

If you and your business aren't on LinkedIn in 2021, you're missing out on a huge opportunity to reach new audiences and build you and your business's expertise, authority and trust, especially in your own industry. That's why this episode of The Make It Happen Show is brought to you by one of our Partners here at The Entourage, who is also a Hubspot Gold Partner, and the CEO and Founder of digital marketing agency, Content Chemistry, Nathan Reiche. An expert in all things content, social and especially, LinkedIn, Nathan will take you through in this episode the step-by-step guide on how you can grow you and your business' LinkedIn in a way that builds credibility, drives brand awareness, and reaches qualified leads to make it happen. Check it out now and if you learned something in this episode, don't forget to subscribe and share it with another business owner who could benefit from learning this too. Timestamps: 1:01 - Why LinkedIn is the go-to platform for professionals and businesses 2:02 - Effective B2B targeting strategies and how to drive leads on LinkedIn 3:54 - How to optimise your LinkedIn profile as a business owner 6:52 - Why you should grow your LinkedIn professional network 10:10 - Why you should share valuable and consistent content 11:42 - How you should manage your content and community on LinkedIn 13:14 - Best strategies to optimise your LinkedIn company page 16:23 - The importance of LinkedIn Ads Manager
Sep 14, 202120:36
73. Adam Ferrier, Thinkerbell // The Science Behind Optimal Marketing And Brand Growth For All Business Owners

73. Adam Ferrier, Thinkerbell // The Science Behind Optimal Marketing And Brand Growth For All Business Owners

We all know that marketing and sales are what drive business growth, but many of us are usually just guessing when it comes to how to best optimise our marketing and branding efforts. So, what are the keys to not only finding the right strategies for our industry and business, but to also doing 'good marketing' overall and getting stuck into people's heads, especially when they're about to buy? Let us show you how. We've invited Australia's leading consumer psychologist, Adam Ferrier, onto this week's episode of The Make It Happen Show to share with you his exact strategies to practicing 'measured magic' in not only his own business, Thinkerbell, the third most awarded creative agency in Australia, but also for his clients such as Coca-Cola, Vegemite, Jetstar and The Iconic. Adam doesn't hold back in sharing all of his knowledge for any business owner to become a master of marketing in this episode. Don't miss out on this one. Check it out now. Timestamps: 1:26 - What Thinkerbell does and how it champions the marketing landscape 4:24 - How to get Founders who aren't marketing-inclined to rethink their marketing efforts 7:25 - Why your business needs a central organising thought 11:22 - How to maximise your marketing funnel strategy 14:22 - The value of cultural rituals in a business 16:20 - How mental models can structure your business' processes and functions 19:42 - The metrics and fundamentals of an effective mental model 21:11 - How to use shared and earned media to your advantage 24:18 - Big business practices that smaller businesses should avoid 27:01 - Tips that small businesses can use to win projects from larger businesses 32:31 - The stand-out marketing campaigns Adam has worked on with Thinkerbell 33:11 - A must-read book for every business owner
Sep 07, 202136:10
72. You Make It Happen: Why Every Business Owner Needs To Build Their Personal Brand, And How To Do It (with Carlii Lyon, Carlii Lyon Public Relations)

72. You Make It Happen: Why Every Business Owner Needs To Build Their Personal Brand, And How To Do It (with Carlii Lyon, Carlii Lyon Public Relations)

Would you agree that brands that feel more authentic, more human, and have actual people behind the brand are often the ones consumers connect with the most? The business owners who are able to create that authenticity in their brand, often have a strong personal brand behind the business, driving their business's vision, mission, and values. They are the ones who are able to create massive influence around them and establish themselves as the expert in their field or industry. Let us show you 3 easy steps to shaping and managing a powerful personal brand from one of Australia's leading personal branding coaches, Carlii Lyon on this week's episode of The Make It Happen Show. A snippet of her amazing session with our Entourage members at The Entrepreneurs' Assembly earlier this year, Carlii shares her secrets to success from her experience working on the brands of executives, entrepreneurs, and even supermodels such as Miranda Kerr. This is a must-listen for all business owners who want to create a sphere of influence around themselves and their business long-term. Check it out. Timestamps: 1:13 - The importance of putting yourself out there 3:36 - What is personal branding and how is it impactful to you and your business? 8:09 - The most common mistakes people make when building their personal brands 11:13 - The four P's to building a strong personal brand 19:20 - The misconceptions and authentic definition of personal branding
Aug 31, 202120:54
71. Tim Duggan, Junkee Media // The Keys To Creating A Lasting Brand And Business Through A Loyal Community

71. Tim Duggan, Junkee Media // The Keys To Creating A Lasting Brand And Business Through A Loyal Community

If you want to future-proof your business against the ups and downs of this day and age, then you have to listen to this podcast episode. Creating a business and brand that lasts is not simple, but it's doable. And it starts with understanding and applying this one thing that we cover in this episode of The Make It Happen Show. Without this one thing, your business will likely not last through the inevitable challenges that will come your way. We've invited Tim Duggan to share with you the lessons he's learned from his own business journey of building one of Australia's leading cult-followed businesses and publications to help you build a long-lasting business and brand. As the Editor-at-Large and Co-Founder of Junkee Media, one of Australia's most innovative and award-winning new media companies, and the author of 'Cult Status: How To Build A Business People Adore', Tim is an industry expert in teaching business owners just like you how to build a company backed by a strong community that actually lasts. This is packed with great lessons and strategies, so don't miss this ep! Timestamps: 1:43 - The secret to how Tim Duggan's businesses achieved 'cult status' 3:09 - Australian businesses with cult status 4:44 - Common characteristics of impactful businesses 7:34 - The power of a defined purpose and impact statement 13:13 - The 7 steps to cult status 16:49 - The importance of having virtual and in-person gatherings with your community 18:35 - The impact of 'dropping the bullsh*t' and implementing 'best friend marketing' 20:50 - The leadership style that cult status business Founders emulate 22:34 - What you should never forget to do in your business journey 25:42 - Tim shares insight on his upcoming second book 30:16 - Why "fake it 'til you make it" is the worst business advice 32:55 - What to do when someone wants to break away from traditional business mindsets
Aug 24, 202136:54
70. You Make It Happen: Increase Your Sales Conversions In Business With These 4 Pillars To Success (with Kane Draper, kanedraper.com)

70. You Make It Happen: Increase Your Sales Conversions In Business With These 4 Pillars To Success (with Kane Draper, kanedraper.com)

If you're a business owner who wants to improve your sales skills, then you have to listen to this episode of The Make It Happen Show. There are a lot of strategies and techniques that you could learn to improve your sales ability which is why we've asked Kane Draper, a Vision Partner with The Entourage and a sales, leadership and mindset coach with 12+ years of experience in business development, to help you out by sharing 4 key pillars to increase your conversions. Nationally recognised with awards from BRW's Fast 100, SmartCompany's Smart50, and from CEO Magazine too, Kane knows how to lead you in the exact steps to optimise your sales process and improve your ability to convert. Everything from Neuro-Linguistic Programming techniques to the messaging you deliver in your sales conversations, this is how you exponentially grow your conversions in a scalable way. Take notes and put them into practice — this is your time to make it happen. Timestamps: 2:06 - The 3 key elements that make a sale 3:20 - The 4 pillars that will guarantee your success in selling 6:22 - Why practicing on prospects is killing your sales 10:37 - How to utilise DISC profiling and understanding pain points to connect with your customers more 14:13 - The key problem of almost every business owner today 17:29 - Why you need to give focus to current customers too 20:07 - 2 hot tips in getting successful referrals
Aug 17, 202123:53
69. Sarah Davidson, Matcha Maiden // From Corporate To Business To Exiting — What It Means To Actually 'Seize The Yay'

69. Sarah Davidson, Matcha Maiden // From Corporate To Business To Exiting — What It Means To Actually 'Seize The Yay'

A classic entrepreneur story usually looks like this: side hustle -> quit corporate job -> full-time business owner. But what happens when your 'dream' life and business start shifting into something else? This is the story of Sarah Davidson, the Co-Founder of Matcha Maiden, and her journey to realising that her business was no longer on the right path for her.   5 years into an accidental side-hustle turned international, trailblazing matcha company, she realised that she was no longer doing any parts of the business she loved. Feeling like she was holding the business back from reaching its full potential, these are her steps to exiting from Matcha Maiden and finally, and truly 'Seizing The Yay' — her personal philosophy in finding fulfilment and joy in life.   This is a very different episode of The Make It Happen Show, but one that is a must-listen for every business owner no matter what stage you're at, because finding what truly lights you up is the key to your long-term success. Check it out.   Timestamps: 1:27 - From corporate lawyer to side hustle to running a full-fledged business 4:08 - How Sarah knew when it was time to exit her business 6:40 - What convinced Sarah to consider investors 7:30 - Why the 'winging-it' method has an expiry date and what the next step should be 9:26 - Why stepping back and delegating was easier than expected 10:30 - What has kept Sarah occupied since her exit from Matcha Maiden 11:59 - Signs that you're ready to exit out of a company 13:44 - How uncertainty in business can help strengthen your mindset 16:28 - Proactive steps to take to step away from structure and deadline-driven environment 21:16 - Why running a business isn't always a one size fits all approach 23:59 - The two activities you should all be doing in your life 25:55 - The ultimate scheduling matrix for business owners 29:07 - The best and worst experiences of book-writing for Sarah
Aug 10, 202137:03
68. You Make It Happen: 3 Biggest Lessons Learned From Shutting Down A $12M Business (with Michael Fox, Shoes of Prey and Fable Food Co)

68. You Make It Happen: 3 Biggest Lessons Learned From Shutting Down A $12M Business (with Michael Fox, Shoes of Prey and Fable Food Co)

Shutting a business down is no easy decision, especially 10 years in when you have over 200+ people employed, millions of dollars invested from investors, and you're seemingly 'successful' at $12M revenue. But when you're operating at a loss, the inevitable is bound to happen — and that's exactly what happened to Michael Fox and the business he co-founded, Shoes of Prey. However, despite its closure, Michael didn't let that 'failure' stay fatal to his journey as an entrepreneur. Instead, he took those hard-earned lessons he gained from Shoes of Prey into his newest business, Fable Food Co, to make it the massive success it is today. Fable Food Co's products are in over 250 restaurants and cafes, in 1700+ supermarkets, and its first customer was even Michelin Star celebrity chef Heston Blumenthal! Hear all about Michael's 3 key lessons learned from shutting a $12M business down in this snippet of his session with us at The MIH Summit earlier this year all in today's episode of The Make It Happen Show. Timestamps: 0:58 - Introducing Michael Fox<br /> 1:29 - How Shoes of Prey took a niche into the mass market<br /> 5:13 - The realities of being married to your business partner<br /> 7:53 - The international expansion of Shoes of Prey<br /> 8:57 - Shutting down Shoes of Prey<br /> 12:57 - What can you do after you've closed your business?<br /> 15:04 - Why you need to be passionate about the business you're in<br /> 16:24 - Get your market research right!<br /> 17:55 - The importance of setting up your business to scale quickly if needed
Aug 04, 202119:51
67. Matt Vitale, Birchal // A Guide To An Underrated Form Of Raising Capital With Australia's Leading Equity Crowdfunding Platform Founder

67. Matt Vitale, Birchal // A Guide To An Underrated Form Of Raising Capital With Australia's Leading Equity Crowdfunding Platform Founder

Many business owners will go through some sort of raising capital process at least once in their lifetime. But many are stuck in the traditional headspace of how to raise capital without realising that there's another way with so much untapped potential - and it starts with your customers. Equity Crowdfunding is a way for everyday investors to invest in businesses that they love and highly align with. And with such a big pool of potential investors who you already know are rooting for and your business's success, we've asked the Founder of Australia's leading crowdfunding platform, Matt Vitale from Birchal, to share his top strategies in creating crowdfunding campaigns that succeed. The keys? Not just strong business foundations but also your brand and its impact. Wondering what that means? Listen to this full episode of The Make It Happen Show to find out. Timestamps: 2:33 - Spearheading equity crowdfunding in Australia 4:06 - The basic process to equity crowdfunding 6:16 - Creating more opportunities between SME's and investors 8:13 - How to best advertise your crowdfunding campaign 9:52 - Some of Australia's most successful equity crowdfunding campaigns 12:02 -What makes businesses more attractive to investors 13:33 - Topline figures the biggest campaigns Birchal has worked with 16:29 - The most memorable campaigns Matt has worked with 18:44 -The elements of a good and high-potential crowdfunding campaign 21:36 - Campaigns with unexpected results 23:40 - How Birchal has grown throughout the years 28:33 - What business owners need to realise about investors 30:25 - The one thing Matt learned from corporate law that he's applied in his business 33:56 - What companies can do to stand out as a brand 34:29 - What's ahead for Australian crowdfunding equity
Jul 27, 202138:01
66. You Make It Happen: How to Apply Military Precision To Your Business Today (with Pete Liston, Trust The Process)

66. You Make It Happen: How to Apply Military Precision To Your Business Today (with Pete Liston, Trust The Process)

Have you ever felt that you're constantly lacking time as a business owner? Many founders start a business for freedom but find that they never have enough time to refine and iterate their marketing. They never have enough time to give enough attention to each sales call. And they never have enough time to look at their financials. It can get crazy in business, and that's something we at The Entourage can empathise with, but also help you out with! We've asked Pete Liston, the Co-Founder of Trust The Process, a Vision Partner at The Entourage, AND an ADF veteran to help you get your time back by sharing his key lessons on how anyone can achieve military precision in business in this episode of The Make It Happen Show. Discover how you can start increasing efficiency in your team, as well as some of Pete's best strategies to start elevating yourself up and out of the business, and actually gain some time back for yourself. There are some key lessons in here, so don't miss this one out! Timestamps: 2:36 - How to get military precision in business 6:02 - The efficiency of 'speed of task transition' 7:06 - How to increase speed and efficiency in business processes 7:55 - Preventing micromanagement and decision fatigue as a business owner 10:57 - How to improve your delegation ability 14:35 - Why you should give your team 20% more opportunities 15:31 - How to create time through delegation
Jul 20, 202119:27
64. You Make It Happen: Your Crash Course In Instagram's Latest Feature — Automated Instagram Direct Messages (with Elly Hurley, Nudge Marketing)

64. You Make It Happen: Your Crash Course In Instagram's Latest Feature — Automated Instagram Direct Messages (with Elly Hurley, Nudge Marketing)

New feature alert! Instagram is slowly rolling out the capability to automate your messages on Instagram Direct Messaging in Australia. What does this mean for business owners like yourself? It means having the ability to interact with your audience in a faster and more personalised way so you can reach the right person, with the right message, at the right time.   We've asked Online Communication & Marketing Specialist, and Co-Founder of Nudge Marketing, Elly Hurley to give you a crash course in this episode of The Make It Happen Show on how any and every small business owner should start strategising on how they can utilise this new feature as it rolls out. As one of our Vision Partners at The Entourage, Elly has done the research so you don't have to. Covering exactly how you can start gaining higher amounts of qualified leads, improve customer service, and increase engagement on your Instagram, this episode is a must-listen if you want to improve your Instagram ROI today.   Timestamps: 1:24 - What you need to know about Instagram's new direct messaging automation feature 2:08 - Critical Instagram user statistics and how Instagram DMs can play a role in your business 5:03 - Instagram's 7 new direct message automation features and how you can use it to your advantage 16:29 - Case studies that trialed Instagram's newest features and spiked in engagement 21:28 - Why Instagram has decided to roll out the new automation features in 3 phases
Jul 06, 202124:03
63. Zeb Evans, ClickUp // How To Create Billion-Dollar Organic Growth In The World's Most Competitive Industry

63. Zeb Evans, ClickUp // How To Create Billion-Dollar Organic Growth In The World's Most Competitive Industry

It takes unconventional thinking and strategy to break into the world's most competitive industry and get a business to a point where it's grown from 50 to 400 employees AND 8x'ed in the past year to a valuation of $1 billion. That's exactly what Zeb Evans has done with ClickUp, the tech platform that is the future of work. With over 300,000 teams using ClickUp including Google, Nike, Netflix and Uber, Zeb's shared what he's learned achieving massive organic growth before taking on multiple successful investment rounds in this episode of The Make It Happen Show. He covers so much ground, from the power of natural product-to-market fit, to how he broke into an outdated industry, scaling in a sustainable and happy way, and to how you can become a thought leader in your industry, this is a massive ep that cannot be missed. Check it out now. Timestamps: 2:39 - How Zeb Evans entered and disrupted a competitive market with ClickUp 4:28 - How ClickUp manages customer input and communications 5:32 - Artificial vs natural product-to-market fit 7:10 - How ClickUp emerged from a productivity problem 9:40 - Why Zeb Evans believes organic acquisition is still the most concrete plan 11:34 - ClickUp's key milestones and growth 13:05 - How ClickUp dealt with expanding from 50 to 400 employees in just a few short months 14:51 - ClickUp's culture and rituals that have helped them remain vision- and mission-driven 16:28 - How Zeb's role has shifted throughout ClickUp's growth 18:47 - The key ingredient to a great product 22:55 - ClickUp's strategies in capital raising 25:56 - How to manage expectations when dealing with raised funds 28:10 - How ClickUp has managed its structural growth and expansion 31:47 - How ClickUp is looking to innovate chat and messaging programs for companies 36:44 - How to be a thought leader in any industry
Jun 29, 202139:36