The Complete Manager Makeover®

In these Episodes Part 1 & 2 Lisa discussing how to provide feedback, conduct effective evaluations and use S.M.A.R.T. objectives to improve

knowledge and confidence in these critical talent management subjects.

In these Episodes Part 1 & 2 Lisa discussing how to provide feedback, conduct effective evaluations and use S.M.A.R.T. objectives to improve

knowledge and confidence in these critical talent management subjects.

Effective feedback is an important part of managing employee performance and it’s never to soon to begin.  In this episode, Lisa discusses a standard 90 Day Introductory period and the important feedback to provide new hires to maximize their success in the first 90 days along with suggestions to ensure the company is meeting the new hires expectations which creates a collaborative environment while providing the company with important feedback as well.

In this episode Lisa shares the knowledge and skills to conduct legal and effective interviews that help screen out potential problem hires and reduce impartial evaluation of candidates.

Managing your human resources involves lots of paperwork and along with that comes numerous regulations that specify how long records should be kept.  In this episode, Lisa discusses the various documents maintained in employee files and for human resources administration including how long to retain them based on Federal regulations.

Supervisors are often the front line for shaping employee engagement and productivity as well as overseeing compliance with workplace policies. Without the proper training, direction, and oversight, supervisors may be more likely to make missteps in these areas. In this episode, Lisa talks about some of the most common supervisor mistakes and what you can do to avoid them.

Accomplishing goals is incumbent on setting priorities and focusing on what’s most important both personally and professionally.  In this episode, Lisa discusses the Eisenhower Principle made more known by author Steven R. Covey. She discusses the concept of “The Big Rocks” to make sure there is room for the most important things to be accomplished.

In this episode, Lisa reviews the PRIDES Model™ of interviewing to ensure interviewers and interviewees get the most out of the discussion to improve the potential of hiring the right fit for the organization and the individual candidate.

In this episode, Lisa discussed the importance of Onboarding and steps to take to maximize the new hires longevity in the organization to improve retention.

In this podcast episode, we’ll look at the requirements of the Fair Labor Standards Act, also known as FLSA, or the wage and hour law.

FLSA is a federal law that regulates minimum wage, overtime, equal pay, and child labor and although managers may not be directly responsible for administering the provisions of FLSA, they need to understand its basic requirements and how their managerial duties affect the business, your employees and potential for litigation. 

Handling a separation goes beyond just doing it in a legally defensive manner. Showing that the organization cares about exiting employees can take several different forms including:

• Planning what you will and will not say.

• Coordinating the logistics so that you’ll be able to give helpful information to the exiting employee during the separation meeting.

• Scheduling the separation meeting so the exiting employee has time to adjust to the job loss.

When you take the time and make the effort to show that the company cares, you set in motion an action that has some very positive reactions. This Podcast will help you set the right stage for a respectable separation discussion.

This communication skills podcast focuses on the various aspects and methods of an effective communication process and identifies barriers that prevent people from having a common understanding or effective dialogue. Listeners will also explore basic listening skills and the importance of questioning techniques.

This communication skills podcast focuses on the various aspects and methods of an effective communication process and identifies barriers that prevent people from having a common understanding or effective dialogue. Listeners will also explore basic listening skills and the importance of questioning techniques.

Smart Goals & Objectives & the Evaluation Conversation

Performance Improvement Conversations - Part 3 The Progressive Discipline Process

Performance Improvement Conversations - Part 2 Feedback

Performance Improvement Conversations - Part 1

Diversity, Equity & Inclusion For Small Business

Conducting The Separation Discussion

Conducting a Handbook Review

Completing the I-9 Form

While a well-written handbook could keep you out of legal trouble, a poorly written one could make matters worse! This episode covers a brief checklist of a few essential items for any employee handbook.

All U.S. employers must properly complete Form I-9 for each individual they hire for employment in the United States. Use Form I-9 to verify the identity and employment authorization of individuals hired for employment in the United States. This includes citizens and noncitizens. Both employees and employers (or authorized representatives of the employer) must complete the form.

This episode covers the completion and regulations surrounding compliance with Form I-9.

This episode provided best practices when completing a Corrective Action Notice that will be issued to employees to notify them of performance modifications.

The performance evaluation process is important so that we can  communicate positive feedback, recognize accomplishments, reward  outstanding performance, correct deficiencies, redirect behavior, if necessary, communicate expectations and establish future goals. This episode covers the fundamentals of conducting performance improvement conversations.

Handling a separation goes beyond just doing it in a legally defensive manner. Showing that the organization cares about exiting employees can take several different forms including:

• Planning what you will and will not say. 
• Coordinating the logistics so that you’ll be able to give helpful information to the exiting employee during the separation meeting. 
• Scheduling the separation meeting so the exiting employee has time to adjust to the job loss. 

This and much more in this episode.

Once you've made your employee hiring selection, onboarding and orientation go hand in hand to achieve the most successful retention possible.  This episode details much of that process to ensure an employee's success in acclimating to the job, the culture and the company.

It is important to ensure you have correct use and completion of new employee forms in compliance with federal, state and local regulations in addition to an employer’s personnel policies. Periodic review of personnel file contents should not be overseen and the use of a file audit checklist can ensure you don't miss a thing.  In this episode, Lisa reviews some common documents required or recommended during an Employee File Audit.

Supervisors are often the front line for shaping employee engagement and productivity as well as overseeing compliance with workplace policies. Without the proper training, direction, and oversight, supervisors may be more likely to make missteps in these areas. This episode will assist you in recognizing some of the most common supervisor mistakes and what you can do to avoid them.

In order to be effective, discipline should correct or improve the behavior of the employee who is not meeting proper standards of conduct or performance. Gradual levels of discipline can be invoked to allow the manager to administer the appropriate level of discipline consistent with the violation. This gradual discipline process should increase the individual’s effectiveness and value to the company.  This episode highlights what managers should do do before, during, and after a performance improvement conversation.

As 2020 comes to a close, businesses need to ensure proper reporting of wages, benefits etc. for W-2 employees and 1099's.  This episode reminds business owners and payroll specialists about the various line items that must be reported accurately in preparation for year end reporting.

In today’s podcast Lisa Perez continues her guest appearance with Krystal Cedeno and Wilma Noah, Training and Development Specialists of the Native Learning Center, with Mistakes to Avoid when Managing Employees.   If you have ever had to manage a group of staff members, then you are well aware of all the possible land mines that you must navigate. Lisa and the NLC ladies discuss common mistakes made in different areas of a managers role and how to prevent them.

Topics discussed:

• Supervisory Mistakes made in Legal Compliance
• Performance Management
• Pitfalls in Communication
• Employee Recognition

Lisa finishes up her HR series as a guest at the Hoporenkv Podcast with Wilma Noah, Training and Development Specialist of the Native Learning Center.

In this episode they discuss Federal Employment Regulations what every Small Business needs to know to comply. Employment Regulation Compliance is not just HR’s business … it’s YOUR business! For most small businesses, owner and manager responsibilities include managing and supervising people. Whether you’re hiring, firing, disciplining, promoting, considering requests for leave or dealing with any of dozens of other employee issues, when you are making decisions and carrying out personnel duties, it can be a legal minefield and you need to be aware that expensive legal consequences are possible at every step. This episode will discuss employment and labor regulations along with practical application for your small business. They will cover the fundamentals of 

• FLSA, 
• IRCA, 
• USERRA, 
• TITLE VII, and more…

On this episode, Lisa I. Perez is featured on the Stress Free Now Podcast.  She shares her expertise on ways to improve the impact of the messages you send in your career and at home.  Sharpen your skills by listening as Lisa shows you how to up your communications IQ so that you get the results you want when you speak.

Hiring your first employee for your business should be an exciting moment! Hiring signifies growth and the need for more assistance with tasks.   In this episode Lisa continues her HR series for the Native Learning Center with Krystal Cedeno and Wilma Noah, Training and Development Specialists.  The ladies cover best practices for this process including:

Items touched on:

• First Steps
• Registrations and Insurance
• Differences in Federal and State Requirements
• Employee or an Independent Contractor?

In today’s podcast Lisa continues her HR series with Krystal Cedeno and Wilma Noah, Training and Development Specialists of the Native Learning Center to discuss Conducting an Effective Interview within Legal Boundaries.   Just as difficult as interviews are for the interviewee, they are even more difficult for the interviewer who has to be careful not to trip over the many legal minefields.  The ladies try and help navigate through this minefield with 

• Determining an Effective Interview 
• The Beginning of an Interview 
• The Importance of the Questions We Ask
• Laws that Govern the Interview Process and How they Affect the Process

Lisa Perez HR Consultant and President of HBL Resources Inc. continues her guest appearances at the Hoporenkv Podcast series with Krystal Cedeno and Wilma Noah, Training and Development Specialists of the Native Learning Center. Their discussion, Low Cost, No Cost Ways to Recognize your Employees. One commonality that most individuals have in the work force is the feeling of being undervalued, unappreciated and unseen for their extra work hours and dedication. In this episode Lisa shares simple, fun and heartwarming ways for employers to show how much employees truly mean to them. Topics Covered:

• Why is Employee Recognition so Important
• Ways we can Recognize Employees and Methods
• Things we can do to Recognize Employees that are NO Cost
• Things we can do to Recognize Employees that are LOW Cost

In today’s podcast Lisa once again is the featured speaker on the Hoporenvk Podcast of the Native Learning Center.  This episode she chats with Krystal Cedeno their Training and Development Specialist to discuss managing remote workers during the Covid-19 Pandemic. During this Pandemic most individuals have been pushed to work from home which can be challenging. Krystal and Lisa try to make this new work experience a little less challenging by providing some tips.

The ladies cover:
- Challenges Individuals May Encounter and How Overcome Them
- How Managers Can Best Support Their Remote Workers
- Considerations That Should be Made Surrounding Technology

In today’s podcast Lisa is featured on the Hoporenkv Podcast of of the Native Learning Center where she speaks to Krystal Cedeno Training and Development Specialist.  In the 3rd part of this HR Series they discuss Hiring – What happens after the  Pandemic? After the Pandemic, how do we move forward in the hiring process and what changes might take place?  Krystal and Lisa have some helpful tips moving forward:

-Anticipated Changes in the Hiring Process
-New Skills That May Be Required
-Interview Processes and How They May Have Changed
-Overall How the Workplace Has Possibly Changed