Debt Collection Forum

By Debt Collection Forum

The Debt Collection Forum is dedicated as the online community of credit and collection professionals with the mission to Engage, Inspire, & Empower with EXCEPTIONAL INSIGHTS & ACTIONABLE SOLUTIONS. Follow us on social media @thedcforum and on the web at thedcforum.com

Listen on

Website

Where to listen

Apple Podcasts

Breaker

Google Podcasts

Overcast

Pocket Casts

RadioPublic

Spotify

Creating a Successful Culture

In this episode, we discuss why it is critical for organizations in the debt collection industry to have great company cultures and how to accomplish creating one

22:37

July 23, 2020

Core Components of an Effective Dialer

More than ever, call centers in the ARM industry are relying on their dialers to strategically and efficiently work their accounts and do much more. Dialers offer many features, but what are some of the non-negotiable components? Listen to this episode to find out.

16:45

June 28, 2020

Lessons the ARM Industry Is Learning From the Pandemic.

14:48

June 28, 2020