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The Disenfranchised

The Disenfranchised

By Ed Purnell

Hear from entrepreneurs, experts and leaders from across the franchised community discovering their life stories and their tips for success away from the typical 9-to-5 grind.

The Disenfranchised was created to showcase a community that offers a different career path and lifestyle for people who have become disenfranchised with the world of employment, inspiring them to take control of their lives and start earning more for themselves.
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The DisenfranchisedMar 18, 2021

00:00
58:15
Health and business working in harmony for success - Niri Patel - Fit20
Nov 30, 202301:06:53
Don't invest until you know what you want from life and business - Steve Axtell - it'seeze Websites
Nov 23, 202301:09:29
It's a 2-way process - Joanne Budden - Leapfrog Sports
Nov 02, 202345:41
Overcoming fears by following your passion - Julie Barber - TechyTots

Overcoming fears by following your passion - Julie Barber - TechyTots

In this episode, Ed interviews Julie, a franchisee turned franchisor, as they discuss her journey through various jobs, the benefits of franchising, and the impact of Techie Tots on children's education.


Julie shares her experiences working in different industries, the challenges she faced, and the skills she acquired along the way.

She also talks about her decision to become a franchisee and later take over as a franchisor, highlighting the importance of confidence and passion in pursuing a career. Join us as we delve into the world of franchising and the joy of working with children.


Episode Highlights:

  • Julie's first job at a shoe shop and how she got it through her sister's connection
  • The valuable skills Julie learned from her various jobs, including customer service and management
  • The challenges of being a single parent and finding flexible working arrangements
  • Discovering Techie Tots and the decision to become a franchisee
  • The benefits of being a franchisee, including support, proven methods, and the opportunity to work around family commitments
  • Julie's experience running Techie Tots classes and the impact on children's confidence and skills
  • The expansion of Techie Tots to include junior classes and plans for future growth
  • The importance of loving what you do and having confidence in your abilities
  • Julie's proudest moments, including taking over as a franchisor and revamping the business


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - ⁠www.thefranchised.com⁠



Oct 30, 202340:34
Bringing Fun Into Learning - Dawn Strachan - Clara James Tutoring
Aug 17, 202342:23
What should you be asking franchisees? - Jeff Johnson - Franchise Research Institute
Aug 03, 202301:09:12
Turning a strong bi-lingual community into a franchised business - Milena Jurasz-Cruz - El Recreo
Jul 27, 202351:28
Learning from mistakes, so others don't have to - Sammie Searle - Boogie Tots
Jul 20, 202350:58
Career decisions after redundancy - Phil Revill - it'seeze Websites

Career decisions after redundancy - Phil Revill - it'seeze Websites

Starting a business vs investing in a #franchise
Starting a business:
You'll typically have to deliver all aspects of the business from business development & client management, through to actually delivering whatever service it may be.
Investing in a franchise:
Depending on the franchise you may still have to deliver all aspects, but you'll have a clear path to follow and support from those that have been there before. Some franchise brands will expect you to deliver the service. Others provide you with the delivery side as part of their offering. What if you don't have a background that in is the same sector?
Well in many cases it depends on what you can bring to the table and matching that up with the #franchise brand.
Take Phil Revill franchisee at it'seeze franchise for example.
His business Designs, Develops, Builds and Hosts #Websites, but before investing he was never involved in creating websites.
So how has he managed to make this business a 10 year success that he is now in the process of expanding into a new territory?
Find out on the latest episode of #TheDisenfranchised podcast!
-------------------------------------------
A huge thank you to Kurt Edwards and team AdSmart from Sky for sponsoring this week's episode! 🙌

Jun 22, 202301:00:34
Bring fruit and veg into the 21st century - Sanjay Roy - The Fruit and Veg Man

Bring fruit and veg into the 21st century - Sanjay Roy - The Fruit and Veg Man

If you've got supermarket staff coming to you during their lunch break for fruit and veg, you know you're doing something right! 🍇🍅🍌🥕
From starting a delivery business during the pandemic to successful 
#franchisor, Sanjay Roy's story in building The Fruit and Veg Man an inspiring one and we get to share it with you lovely people! We also talk about:


- Merchandising

- Marathon running

- The demand for quality fruit and veg

- A case of mistaken identity

- And much, much more


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

For more insights into the franchising world check out The Franchised at - www.thefranchised.com


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This episode was powered by AdSmart from Sky.


AdSmart from Sky, the revolutionary approach to TV advertising that allows franchisors to benefit from the power of TV. With AdSmart, different ads can be shown to different households watching the same program. This means franchisors can now advertise on some of the nation’s favourite channels but only to the precise audience they want using data like age, gender, affluence, and location.  Recent advertisers using AdSmart from Sky include Puddle Ducks, Mathnasium and Snap Fitness.


Visit www.adsmartfromsky.co.uk/ to find out more about AdSmart from Sky and the services they offer to franchised businesses.


Jun 15, 202301:02:03
Making A Difference - Andy Henderson - Forward Thinking

Making A Difference - Andy Henderson - Forward Thinking

Most businesses are founded for a reason beyond just making money.


It's the same with franchises. So if ever you're going to invest in one, please make sure you find out their "why" and make sure that it aligns with theirs.


In this episode we speak with Andy Henderson, Founder of Forward Thinking, who's "why" comes from a lifechanging shift in mindset while he was the Managing Director of a company. Hear what that experience was along with his fascinating story that includes leadership, business coaching and making a difference in the lives of others.


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

For more insights into the franchising world check out The Franchised at - www.thefranchised.com


--------------------------------------------------------------------



This episode was powered by AdSmart from Sky.

AdSmart from Sky, the revolutionary approach to TV advertising that allows franchisors to benefit from the power of TV. With AdSmart, different ads can be shown to different households watching the same program. This means franchisors can now advertise on some of the nation’s favourite channels but only to the precise audience they want using data like age, gender, affluence, and location.  Recent advertisers using AdSmart from Sky include Puddle Ducks, Mathnasium and Snap Fitness.

Visit www.adsmartfromsky.co.uk/ to find out more about AdSmart from Sky and the services they offer to franchised businesses.



Jun 08, 202356:02
What is the point of investing in a franchise? Richard Hubble - it'seeze Websites

What is the point of investing in a franchise? Richard Hubble - it'seeze Websites

What is the point of investing in a franchise?


Richard Hubble, franchise owner of it'seeze Websites, shares his thoughts with us as he talks us through his career journey and why he invested in an it'seeze franchise on the latest episode of #TheDisenfranchised!
We also talk about:
- The importance of a strong brand
- Capitalizing on Economies of Scale
- Reducing Risk
- Going from a corporate employee to business owner
- And much, much more!

Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

For more insights into the franchising world check out The Franchised at - www.thefranchised.com


--------------------------------------------------------------------


This episode was powered by AdSmart from Sky.

AdSmart from Sky, the revolutionary approach to TV advertising that allows franchisors to benefit from the power of TV. With AdSmart, different ads can be shown to different households watching the same program. This means franchisors can now advertise on some of the nation’s favourite channels but only to the precise audience they want using data like age, gender, affluence, and location.  Recent advertisers using AdSmart from Sky include Puddle Ducks, Mathnasium and Snap Fitness.

Visit www.adsmartfromsky.co.uk/ to find out more about AdSmart from Sky and the services they offer to franchised businesses.



May 25, 202343:09
Here's how franchisees are supported - Paul Sheard - Propertynest
Apr 13, 202343:47
How I became the CEO of Walfinch - Amrit Dhaliwal - Walfinch

How I became the CEO of Walfinch - Amrit Dhaliwal - Walfinch

A Deep Dive interview with Amrit Dhaliwal the CEO of the fast growing homecare brand - Walfinch. Learn how Amrit used his experience as a franchisee within healthcare, building a seven-figure turnover business, to grow the Walfinch franchise and have a positive impact on the wider healthcare industry.

Mar 30, 202329:50
Is the franchisor actually interested in you? - Bill Maynard - Aspray

Is the franchisor actually interested in you? - Bill Maynard - Aspray

Is it a risk investing in a franchise? 😬
Sure. Can you get comfortable with the risk? 🤔
Sure. 
Bill Maynard did, but it doesn't happen overnight.
In this upcoming interview with Bill, an Aspray Franchise franchisee, we learn all about:
- His decision making process,
- How his partner felt about him leaving full time employment and
- How he knew Aspray was the right brand for him
We also talk about:


- The nerves around investing in a franchise

- Proving that you gut was right

- Setting up on your own vs following someone else's path

- Conducting a Cost Benefit Analysis

- The negatives of being a franchisee


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!
For more insights into the franchising world check out The Franchised at - www.thefranchised.com




Mar 24, 202301:06:34
Is cat sitting a viable business as a franchise? - Gregory Deaton - The Cat Butler
Mar 02, 202358:55
Avoiding the business minefield - Vincent Anthony - Propertynest
Feb 16, 202356:02
How small decisions have a huge impact - John Pearce - Oltco
Feb 02, 202351:26
Starting a business just before a pandemic - Doug Parks - Propertynest
Jan 26, 202354:02
What to do after redundancy - Steph Taylor - The Passionate PA
Jan 12, 202356:16
Life after being a teacher - Nikita Dixon - Story Sense
Dec 16, 202246:45
Steve Witt - The Travel Franchise/Not Just Travel
Dec 08, 202249:39
Why invest in a franchise when you already own a business? - Nic & Sarah Johnson - It'seeze Websites
Dec 01, 202252:03
Creating a bigger positive impact - Amrit Dhaliwal - Walfinch
Nov 24, 202245:00
Go be Awesome! - Angela Cote - AC Inc

Go be Awesome! - Angela Cote - AC Inc

This episode we're lucky to have someone who has grown up in an entrepreneurial family, whose business spans across the whole of Canada and has over 500 franchised locations operational.


Angela Cote, has lived every role in that franchise business from dressing up as Kelly Kabob to supporting franchisees in their business growth and she has even owned her own franchised territories. With this experience she has developed a knowledge of franchising from all angles and in this episode she shares her knowledge and her journey with us.


It's a don't miss episode and we also speak about:

- The Franchiseee/Franchisor relationship

- What it's like being a franchisee with more business experience than the person supporting you

- What it's like behind the mask of a company mascot

- What to do when you need to reinvent yourself

- The best type of franchisee support available

- And much, much more!


You can find Angela on LinkedIn here and her company Angela Cote Inc. here - https://angelacote.com/


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

For more insights into the franchising world check out The Franchised at - www.thefranchised.com


--------------------------------------------------------------------------------------------


This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Nov 17, 202257:22
Make sure you have the right team around you - Greg Renk - Walfinch

Make sure you have the right team around you - Greg Renk - Walfinch

In recent times the care industry has seen a boom in Home Care services, but starting a business in this sector is really challenging as it's highly regulated.


It's a challenge that was faced by our guest for this episode, Greg Renk, who could see the opportunity in the sector and leveraged having the right team around him to build his own successful business.


We learn all about his journey and also discuss:


- The challenges around running your own business

- Why do people invest in a franchise?

- Age as a positive factor in the care sector

- The impact franchisees can have on franchisors

- Getting the right team around you

- And much, much more!


You can find Greg on LinkedIn here and Walfinch here - https://walfinchfranchising.com/


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

For more insights into the franchising world check out The Franchised at - www.thefranchised.com


--------------------------------------------------------------------------------------------


This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Nov 10, 202251:35
Becca Wilson - Friends for Pets

Becca Wilson - Friends for Pets

#Dogwalking and #petsitting may seem like simple businesses to set up, but to grow it in an ethical way, following all relevant regulations and make it successful is something else.

To explore this we're speaking with Rebecca Wilson the Founder of pet sitting and dog walking franchise - Friends for Pets, to find out how she has done this.


We also talk about:


- Why are more people using pet sitters?

- Supporting the local community

- Changes in the pet industry over the last 14 years

- A first job in Pakistan

- Animal welfare

- What it's like starting a pet sitting business


You can find Becca on LinkedIn here and Friends for Pets here - https://www.friendsforpets.co.uk/


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com

--------------------------------------------------------------------------------------------

This episode was powered by Cymphony.


Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.


Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Oct 20, 202242:12
Make sure you belong - Richard Few - Sales Geek

Make sure you belong - Richard Few - Sales Geek

What is a Sales Geek?
How did the company get it's name?
What motivates the Founder 🤓 Richard Few?

AND

What does crashing a car into a showroom have to do with a strong sales career? All these questions and more are answered in this week's episode of #TheDisenfranchised.


We also speak about:


- The biggest shock when you start in sales

- The risks of starting your own business

- A career in sales

- How feedback can be really moving 

- And much, much more!


You can find Rich on LinkedIn here and Sales Geek here - https://www.salesgeek.co.uk/


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com


--------------------------------------------------------------------------------------------


This episode was powered by Cymphony.


Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.


Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Oct 13, 202201:00:50
Problem solving & forming symbiotic relationships - Adam Knight - Coconut Marketing

Problem solving & forming symbiotic relationships - Adam Knight - Coconut Marketing

On this episode we speak with entrepreneur and Director of Coconut Marketing, Adam Knight, and hear his journey from working in random jobs to solving problems for the franchise industry.


He also has some updates on a project he has been working on over the last few years and how this can help the franchise industry better manage it's operations and communications. 


We also speak about

- a problem solving mindset

- Discovering what you are good at

- How Adam met the other Adam and started a business

- The power of teamwork

- Using software to manage relationships with Franchisees

- Franchise Cloud


You can find Adam on LinkedIn here and Coconut Marketing here - https://coconut.marketing/


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com


--------------------------------------------------------------------------------------------

This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.


Sep 29, 202201:05:10
Persistence and passion can build success - Kevin Fitzpatrick - Tezlom

Persistence and passion can build success - Kevin Fitzpatrick - Tezlom

There are many things you need to build a successful business, but without persistence and passion you are likely to fail.


In this episode we speak with Kevin Fitzpatrick about this and how he was able to leave a senior level career in engineering to join his wife in their Tezlom franchise, supplying workers into the healthcare sector.


We also talk about:


- The secret to success

- A feat of super human strength

- Some proud & inspiring moments

- What is a work/life balance

- Doing what you enjoy


You can find Kevin on LinkedIn here and Tezlom here - https://www.tezlom.com/


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com


--------------------------------------------------------------------------------------------

This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Sep 22, 202239:25
Make sure you can afford to live - Suzy Perry - It'seeze Franchise

Make sure you can afford to live - Suzy Perry - It'seeze Franchise

From Maths Teacher to successful business owner helping clients to build their brand through creating awesome websites, we hear the story of Suzy Perry in this franchisee focused episode of #TheDisenfranchised podcast.

We hear the story of how and why Suzy invested in an it'seeze websites franchise as well as talk about:


- Setting up on your own v investing in a franchise 

- Life as a franchisee 

- What support do you get? 

- Working to your strengths - Territory sizes 

- Conducting due diligence 

- Operating a UK business while living abroad 

- And much, much more! 


You can find Suzy on LinkedIn here and It'seeze Websites here - https://itseezefranchise.com/ 


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes! 

For more insights into the franchising world check out The Franchised at - www.thefranchised.com 


-------------------------------------------------------------------------------------------- 


This episode was powered by Cymphony. 


Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart. 

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Sep 15, 202259:57
Find a mentor to help you grow - Rebecca Woolford - KindBIZ

Find a mentor to help you grow - Rebecca Woolford - KindBIZ

In this episode we speak with Rebecca Woolford and discover her journey to becoming a fiercely passionate advocate for the doing good in the world by helping franchise businesses to give back to our planet.


She is doing this through her business KindBiz, but has spent much of her career working for a travel focused franchisor. So, what's her advice for people potentially investing in a franchise? 


Find yourself a mentor.


We also talk about:


- The variety of backgrounds people have when they invest in a franchise

- What is a franchise

- The opportunities for franchisors to have a positive impact on the environment

- The positive effects of being in nature

- Why business leaders struggle to support green initiatives effectively

- Finding mentors


You can find Rebecca on LinkedIn here and her business KindBIZ - https://www.kindbiz.uk/

You can also view Rebecca's YouTube Channel here - https://www.youtube.com/channel/UCffJmONMHsSLIVdNXYwS1Aw


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

For more insights into the franchising world check out The Franchised at - www.thefranchised.com


--------------------------------------------------------------------------------------------


This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.


Sep 08, 202201:01:51
Find the differentiator - Simon Bishop - GDPR Systems

Find the differentiator - Simon Bishop - GDPR Systems

When researching the next step in your career you're probably going to look for differentiators.


If that's looking at investing in a franchise license, that might include things like a solid data protection policy, however it could just be how you would approach the work.


If you're not prepared to work hard for success, it's probably time to walk away.


We talk about this on this episode with Simon Bishop, Co-Founder of GDPR Systems, and much more including:


- How offices used to communicate

- Cold calling the pro's and cons

- Creating win/win scenarios

- Data as a currency

- Using GDPR as a differentiator for choosing a franchise brand

- Some top advice for potential franchisees


You can find Simon on LinkedIn here and his business GDPR Systems here - https://www.gdprsystems.co.uk/



Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com


--------------------------------------------------------------------------------------------


This episode was powered by Cymphony.


Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Sep 06, 202257:41
Leaving a profession to fulfil your dreams - Jenna Wilson - Little Dreams Consulting

Leaving a profession to fulfil your dreams - Jenna Wilson - Little Dreams Consulting

Leaving behind the kudos of the profession you’ve studied and worked in for years is going to be tough.

It’s unlikely you’ve going to make the decision overnight as well, but it’s exactly what Jenna Wilson, Founder of Little Dreams Consulting, did.


In this podcast we explore her journey from solicitor to Sleep Consultant as well as talking about:

- What is a sleep consultant?

- What does a sleep consultant actually do?

- The challenges faced by parents with young children

- Referrals in business

- The benefits of being part of a supportive culture

- Her dreams for the Little Dreams Consulting franchise

- And much, much more!


You can find Jenna on LinkedIn https://www.linkedin.com/in/jenna-wilson-7295a3159/ and her business Little Dreams Consulting here - https://www.littledreamsconsulting.com/start-a-franchise/



Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

For more insights into the franchising world check out The Franchised at - www.thefranchised.com



--------------------------------------------------------------------------------------------

This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Aug 25, 202259:11
Understand your career options - Sam Petter - Children Inspired by Yoga (Tatty Bumpkin)

Understand your career options - Sam Petter - Children Inspired by Yoga (Tatty Bumpkin)

The next step in your career, IS a big decision.  


Stay in employment if it makes sense, but if you're ready for a change, just make sure you know all of your options.  


You don't always have to have your own start up idea to be a successful business owner.   


We talk this through with Sam Petter, Founder of Children Inspired by Yoga (Tatty Bumpkin) in the latest episode of The Disenfranchised, as well as learn about how she started her own business and the opportunity that she has created for others to follow.


We also talked about:

- How experiences can have a massive impact on your decisions for the future

- The benefits of accepting change

- The value of a strong brand

- Sam's ideal franchisee

- The positive impact of yoga for children's mental health

- A pre-historic discovery 

- And much, much more!


You can find Sam on LinkedIn https://www.linkedin.com/in/sam-petter-ciby/ and her business Children Inspired by Yoga here - https://childreninspiredbyyoga.com/



Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

For more insights into the franchising world check out The Franchised at - www.thefranchised.com


--------------------------------------------------------------------------------------------


This episode was powered by Cymphony.


Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.


Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Aug 11, 202258:00
Building wealth through business ownership - David Weaver - FranChoice

Building wealth through business ownership - David Weaver - FranChoice

Are all entrepreneurs risk takers or just life long learners? 


Check out the latest episode of The Disenfranchised podcast where we dive into this with David Weaver, a seasoned professional when it comes to business ownership, especially within the franchising space.


We also talked about:


- Entrepreneurs being life long learners

- The impact of the recession

- What do lenders look for when loaning for a franchise agreement

- How to evaluate a franchisor

- Financial Disclosure Documents

- The hottest franchise sectors to look at in 2022


You can find David on LinkedIn https://www.linkedin.com/in/daviddweaver/ and FranChoice here - https://www.franchoice.com/



Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!



For more insights into the franchising world check out The Franchised at - www.thefranchised.com

--------------------------------------------------------------------------------------------


This episode was powered by Cymphony.


Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.


Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Aug 04, 202201:06:03
ScaleUp Business in the UK - Kevin Brent - BizSmart

ScaleUp Business in the UK - Kevin Brent - BizSmart

Creating a large, successful business is pretty rare!


It's no surprise when the odds are stacked against you from the start. You're on your own, there's no model to follow and the costs start stacking up along with the mistakes. 


Investing in a franchise is one way to remedy this, as you have a built in peer network and a clear system to follow. 


If you are going out on your own though it might make sense to invest in external support. Both of these avenues are very familiar to Kevin Brent, Founder of 4 businesses (2 sold) and Franchisor of BizSmart.


We talk about these topics in more details in this episode as well as:


- The best RAF plane to fly

- The pressures of working in a large consultancy

- Building for value

- Creating recurring revenue

- The power of peer working

- Dealing with the peaks and troughs in earning


You can find Kevin on LinkedIn https://www.linkedin.com/in/kevin-brent-valuebuilder/ and BizSmart https://www.bizsmart.co.uk/.


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com


--------------------------------------------------------------------------------------------


This episode was powered by Cymphony.


Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.


Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.


Jul 28, 202201:01:31
The Power of a Franchise Network - Jen Chapman-Boffin - Cinder Ltd.

The Power of a Franchise Network - Jen Chapman-Boffin - Cinder Ltd.

It's amazing what challenges in life people can overcome with the right support.


The franchise community is somewhere that you will find many inspirational stories, where people have come back from seeming insurmountable odds to find business success. 


It's no surprise really as a franchise company is essentially a support network, driven to help you succeed.


We speak about this with Jen Chapman-Boffin in this weeks podcast as she shares her experiences from working within the British Franchise Association and now as a champion for mental health.


We also talk about:


- Working for a franchisor 

- What is mental health

- Cognitive Distortion

- Improving mental health to improve profit

- What a franchisor can do to support the mental health of their network


You can find Jen on LinkedIn here and Cinder Ltd. here.


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com


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This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Jul 21, 202254:11
It's just another business model - Andrew Walters - Kindling Franchise Consultants

It's just another business model - Andrew Walters - Kindling Franchise Consultants

A lot of people see franchising as something that is out of reach or something to avoid.


But, it's just another type of business model that can be applied to any type of company. We explore this in detail with franchising expert Andrew Walters, Founder of Kindling Franchise Consultants, who for over 15 years has been working for large international brands within their franchising teams.


We also talk about:


- What it's like to be working alongside entrepreneurs

- Why franchising might not be right for everyone

- The biggest challenge for franchisees

- Following the model

- How to prepare to be a franchisee

- What to look for in a good brand

- A shocking encounter with some AK-47's

- and much, much more!


You can find Andrew on LinkedIn here and Kindling Franchise Consultants here.


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com


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This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.


Jul 14, 202258:05
The future of care - Hannah MacKechnie - Radfield Home Care

The future of care - Hannah MacKechnie - Radfield Home Care

Care is being taken more seriously, especially since the pandemic.


It's also transitioning to care being provided more at home, as we learn in this interview with Hannah MacKechnie, Co-Founder of Radfield Home Care.


We also talk about:

- Growing up in a care home

- Why is home care seeing a Boom?

- What is home care?

- Rebranding

- Cooking a chicken in a kettle

- And much, much more!


You can find Hannah on LinkedIn here and Radfield Home Care here.



Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com


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This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.



Jul 07, 202253:38
It's all about the people - Henry Ejdelbaum & Jessica Rajwan - AIMS Accountants for Business

It's all about the people - Henry Ejdelbaum & Jessica Rajwan - AIMS Accountants for Business

When thinking about investing make sure the numbers are inline, but...


...don't forget to learn about the people you will be working with.


It's a point of view that is weaved throughout the AIMS Accountants for Business brand, as we learn from this interview with Jessica Rajwan & Founder Henry Ejdelbaum.


We also discuss:

- Innovation in business

- Focusing on what the client wants

- Managing change within a network

- What actually is an SME?

- Keeping motivated in business

- Exit strategies and much, much more!


You can find Jessica on LinkedIn here and Henry here. You can find AIMS Accountants for Business here


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com

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This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.


Jun 30, 202257:15
Being a business pioneer - Karen Gibb - Mind Marvels

Being a business pioneer - Karen Gibb - Mind Marvels

Would you climb a mountain without a path or trail to follow?


Some people do and they find ways to overcome those challenges and lay a path for others to follow.


The same happens in business and those who lay the path can be seen as franchisors like Karen Gibb the Founder of Mind Marvels, a business created to help young children to cope with the mental and emotional challenges they face on a daily basis.


Karen is a pioneer in this sector and in this episode she shares with us the challenges she has faced creating her business as well as:


- The challenges faced in teaching

- Signs of anxiety in children

- The importance of mental health

- The animal mind

- How and why Mind Marvels was created

- What it's like being a pioneer in a new market


You can find Karen on LinkedIn here and her business Mind Marvels here.


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

For more insights into the franchising world check out The Franchised at - www.thefranchised.com


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This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.


Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.


Jun 23, 202250:43
The blueprint to success - Andy Hulbert - Harry Ramsden's

The blueprint to success - Andy Hulbert - Harry Ramsden's

If someone offered you the blueprints to build a successful business, what would you do?


How much would you pay for it?


It's ultimately what investing in a franchise is all about, but in today's world investors aren't content with just one franchise. They are now maximising their opportunity by taking on a second and a third franchise. We talk about this is more detail with Food & Beverage and franchising expert Andy Hulbert, who is also representing the World Famous Fish & Chip franchise brand Harry Ramsden's.

We also chat about:

- The surprising amount of businesses that are franchised

- The lack of knowledge around self employment

- Food & Beverage trends

- Supply chain challenges

- Plans for the Harry Ramsden's brand

- The story behind Harry Ramsden's

- The draw of British traditions

- Multi-unit franchising


You can find Andy on LinkedIn here and the Harry Ramsden's here.


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com


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This episode was powered by Cymphony.


Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.


Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.


May 26, 202256:15
Born an entrepreneur? - Theo Millward - Swimtime & Francscape

Born an entrepreneur? - Theo Millward - Swimtime & Francscape

Are you born an entrepreneur or can you learn the skills required to run your own business?


Our guest for this episode Theo Millward didn't realise that's what he was until someone clearly pointed it out to him. Maybe we all just need a nudge in the right direction sometimes?


Anyway we discuss this along with Theo's career journey that eventually saw him build a hugely successful tech company out of a business focused on providing swimming lessons. 


It's a fascinating story and we also talked about:


- The birth of a tech business

- Businesses driven by data

- Weathering storm created by the pandemic 

- Using technology to save time for franchisors, franchisees and their customers

- The importance of developing a brand



You can find Theo on LinkedIn here, Swimtime here and Franscape here.


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com


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This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

May 19, 202259:23
Know and align your values - Christina Taylor-Chisholm - Popolo Ceramico

Know and align your values - Christina Taylor-Chisholm - Popolo Ceramico

Business partnerships can break apart just like a dropped ceramic pot if you choose the wrong partner.

It's why it's so important to know your values and goals and make sure that these line up with your future partner. It's the same if you're considering buying a franchise license.


We talk about this with Christina Taylor-Chisholm the Founder of Popolo Ceramico as we discover how she started and grew her business, following a passion she developed during education.


We also talk about:


- How she grew her business into a nationwide brand

- Was she decided to franchise her business

- How she came up with the name Popolo Ceramico

- Her ideal franchisee

- Opportunities for working mums

- Creating a work/life balance

- A smashing deal with KFC

- And much, much more!


You can find Christina on LinkedIn here and her business Popolo Ceramico - https://www.popoloceramico.co.uk/


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com

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This episode was powered by Cymphony.


Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.


Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

May 13, 202252:34
Does it feel right? - Sam Acton - Domestic Angels

Does it feel right? - Sam Acton - Domestic Angels

Making a decision about your life and your career is not easy. 


If it doesn't feel right, don't do it. This is really important when investing in a franchise or a new business. It will always be a risk and at some point you will have to take a leap, but still you need to feel like you will be happy and willing to put in the hard work to achieve your goals.


In this episode we discuss this in detail with Sam Acton, the Founder of Domestic Angels a business providing domestic services across Dorset with franchisees managing teams of cleaners.


We also talk about:


- The benefit of having multiple jobs

- How Sam started Domestic Angels (wine is included!)

- Unexpected tasks for a business owner

- What franchisees expect after paying the fee

- The benefits of having the right people around you

- Identifying your why

- 1 piece of advice if you're thinking of buying a franchise you should follow



You can find Sam on LinkedIn here and her business Domestic Angels here - https://domestic-angels.com/


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com


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This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Apr 29, 202201:00:50
Make sure you budget for marketing - Dani Peleva - Franchise Fame

Make sure you budget for marketing - Dani Peleva - Franchise Fame

When you start any business you need to think about how you can get it off the ground. 


Ultimately, that starts with "how can you generate customers or clients" and of course marketing plays a big part in doing this.


That's why this weeks podcast is with a marketing expert in the shape of Dani Peleva the Founder & CEO of Franchise Fame. In this week's episode we go through the various aspects of marketing that franchisees and franchisors need to consider and budget for.


We also chat about:

- Ensuring you have a local marketing plan

- How franchisors support franchisees with marketing

- The difference between starting a business on your own and buying a franchise license

- The biggest challenge a franchisee will face

- Dani's book "Franchise Fame" and the 5 F's of franchise marketing. Here's a preview - https://getthebook.franchisefame.com/#preorder

- Successful marketing avenues for franchisees


You can find Dani on LinkedIn here - https://www.linkedin.com/in/dani-peleva/ and his business Franchise Fame here - https://franchisefame.com/


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!



For more insights into the franchising world check out The Franchised at - www.thefranchised.com


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This episode was powered by Cymphony.


Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.


Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Apr 21, 202252:28
Create an exit strategy - Michael Bohan - Franchise Resales UK

Create an exit strategy - Michael Bohan - Franchise Resales UK

It's not likely that you will be able to create a million pounds or dollars before lunch, but it is important to plan ahead. 


One of the most important things to consider is getting out of your business. It might seem strange, but it will definitely help you set up right from the start! 


It's something that we discuss with our latest guest, Michael Bohan Managing Director of Franchise Resales UK, who has helped many franchisees plan their exit strategies.


We also chat about:


- Not knowing what to do in your career

- Valuating a business

- Selling a franchise

- Reasons why a franchisee sells their business

- The benefit of exit plans to franchisors

- Planning an exit strategy

- What type of business to buy to gets the returns you want

- Spotting a good business to buy

- The type of buyer franchisors are looking for


You can find Michael on LinkedIn here - https://www.linkedin.com/in/michaelbohan/ and his business Franchise Resales UK here - https://www.franchiseresales.co.uk/


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

For more insights into the franchising world check out The Franchised at - www.thefranchised.com

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This episode was powered by Cymphony.


Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.


Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Apr 14, 202256:47
Mark Harman - Red Book Productions - Speak to the franchisees

Mark Harman - Red Book Productions - Speak to the franchisees

We all look for online reviews when buying a product or a service.


If you're about to invest in a franchise license, you can't really find anything like this online about a brand and how they support their franchisees. 


The solution? 


Speak to the franchisees, speak to the support staff and get to know the people who will become an important part of your business. 


Someone who has interviewed a lot of franchisees is Mark Harman, Founder of Red Book Productions, who has filmed and produced work for a wide variety of businesses including those that are part of the franchised community. In this episode we talk about this in more detail as well as:


- What work is like at the beginning of your career

- Creating content for franchisors

- Interviewing franchisees

- What are the common personality traits of franchisees

- Discovery Days

- The power of giving advice

- How to use long form content

- Content strategies for franchisees


You can find Mark on LinkedIn here - https://www.linkedin.com/in/markredbook/ and his business website here - https://www.redbookproductions.co.uk/


Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


For more insights into the franchising world check out The Franchised at - www.thefranchised.com


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This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Mar 31, 202254:23
Ed Purnell - The Franchised - Surround yourself with the right people

Ed Purnell - The Franchised - Surround yourself with the right people

Regular host of The Disenfranchised, Ed Purnell gets interviewed by Ryan Armitage from Tezlom in this episode, as we learn the story behind how and why this podcast was created.


Ed has learnt a lot from interviewing entrepreneurs and experts from around the franchising world and he shares his thoughts around this as well as talking about:


- A nightclub epiphany

- The impact of the 2008/9 recession

- How to work out what you want in your career

- Why banks are willing to provide unsecured loans to individuals looking to invest in franchises

- Franchise misconceptions

- The franchise recruitment process

- Getting a degree vs buying into a franchise

- The challenge of just going for it


You can find Ed on LinkedIn here - https://www.linkedin.com/in/edpurnell/

Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

For more insights into the franchising world check out The Franchised at - www.thefranchised.com

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This episode was powered by Cymphony.

Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

Mar 24, 202201:06:52