Experts in Industry

Eugene Roman returns to Experts in Industry to share his expertise on AI; the power of bots and process automation; the necessity of real-time data; and the importance of having a specialized team to manage these systems.   

Episode 8 of this series, Ed Treacy David Poirier discuss the qualities of "winners" in retail over the pandemic, the need for flexibility in strategic forecasting and how to prepare for the peak holiday season.  

Ed Treacy is Vice President, Supply Chain and Sustainability at Produce Marketing Association. Ed is a Senior level Professional Manager with more than 37 years of senior management experience in logistics and supply chain management.  

In Episode 7, Pharid Jaffer speaks with the audience about global digital trends in e-commerce and direct-to-consumer markets, including which businesses are best translating the in-store experience into the virtual space.   

Pharid Jaffer is the Founder and Principal at PNJ Solutions, a leading consultancy helping organizations envision, plan, design, build and deliver solutions to transform their business. He has 20 years of experience delivering strategic and transformational solutions! Industry expertise in financial services, government, retailing, healthcare and corporate I.T.

Caroline Papadatos uses her expertise gained from Executive Loyalty and Marketing roles at LoyaltyOne, Rogers Communications and Sears to break down customer experience management, direct-to-consumer branding and the value of loyalty programs in a post-COVID world across industries including grocery, hospitality and insurance.  

Eugene Roman, Principle at Design.AI, an AI Advisor and previous CTO at Canadian Tire brings his expertise to Episode 5 of our "Experts in Industry" Series, breaking down the complex world of Data Security and Risk. Eugene and David discuss Third-Party Outsourcing, Adaptive Intelligence and the Zero-Trust Model in this informative interview

Marsha John-Greenwood is the Project Director of Transformation in the People & Equity Division for the City Of Toronto. She has extensive experience in HR, working with a number of organizations in the public, private and charity sectors to improve their performance through their people across Diversity, CSR and employee engagement.

In the fourth episode of our Experts in Industry series, Marsha discusses how successful  businesses responded to both the pandemic and the call for action for diversity

Leslie Nicholson is the SVP - Supply Chain Operations & Digital Business Transformation Lead at Nestlé Canada. Leslie provides leadership and insight across the consumer value chain for Nestle and Canada. She is a highly skilled commercial leader with 25 years of experience across multiple industries, business models, countries, channels, categories and distribution models. She is well known as an integrator and communicator who defines and transforms strategic plans that deliver results to shareholders. She has also been featured as a top 100 influential women in Canadian supply chain by Supply Chain Canada.   

In this interview, Leslie speaks with David Poirier about a couple areas she is passionate about including futureproofing supply chain talent, collaboration throughout the supply chain and lessons learned in her experiences.

In this interview, Rias discusses strategies for change management and innovation during a challenging time in the hospitality industry. While his industry has been one of the hardest hit, where convention and hotels were shut down entirely, Caesar's pivoted quickly to focus on online business to create new revenue streams. He notes that first and foremost, companies should focus on their people -- their employees, customers and stakeholders in difficult times.