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The QI Guy in Conversation with...

The QI Guy in Conversation with...

By Jonathan O’Reilly

A podcast from The QI Guy aka Jonathan O’Reilly. Each season Jonathan will be speaking to a leader, implementer or educator in the field of quality improvement in the UK’s public services and beyond.

Episodes drop every two weeks and you can follow on Twitter @TheQI_Guy


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The QI Guy in conversation with...Lesley Anne Smith

The QI Guy in Conversation with...Apr 05, 2021

00:00
38:58
The QI Guy in Conversation with...Tom Rollinson

The QI Guy in Conversation with...Tom Rollinson

In this episode, I am in conversation with Tom Rollinson. Tom is an experienced Project Manager with a demonstrated history of working in the hospital & healthcare industry. Tom talks about Lean methodology and some of the key tools he uses in a healthcare setting, amongst other things. Follow on X: @TheQI_Guy
Feb 01, 202445:25
How can we spread our improvements?

How can we spread our improvements?

In this episode I suggest we treat improvement ideas like a contagion and do the opposite of we know works to stop the spread of a virus…stay with me.
Jan 25, 202408:03
Using AI in Quality Improvement

Using AI in Quality Improvement

Welcome to another episode. I can’t about my experience using AI working non clinically in healthcare and specifically as an improver. Are you using AI? Follow on X: @TheQI_Guy
Jan 18, 202412:36
New beginnings and getting the most from your social media.

New beginnings and getting the most from your social media.

New year, new podcast format. We head into 2024 with a new format offering a weekly micro dosing of QI knowledge, experience and musings. In this first episode we explore why and how you can use social media positively within your professional life. Read more on this subject: https://us15.campaign-archive.com/?u=b7a3429cdeb2d9125de40e149&id=75069231ab&e=d4a0748c52/?u=b7a3429cdeb2d9125de40e149&id=75069231ab&awesome=no&e=d4a0748c52#Tips%20and%20strategies%20from%20the%20experts%20-%20Evolve%20your%20social%20media%20impact%20in%20evidence-based%20healthcare%20-%20Jonathan%20O%E2%80%99Reilly. Follow on X @TheQI_Guy
Jan 10, 202414:48
The QI Guy in Conversation with…Euan Winton
Aug 31, 202346:13
The QI Guy in Conversation with…Livy Evans
Jun 29, 202341:28
The QI Guy in Conversation with…himself

The QI Guy in Conversation with…himself

The episode you didn’t know you wanted. I ramble about my journey through the NHS and into the world of QI.
Jun 15, 202355:27
The QI Guy in Conversation with...Brad Mellor

The QI Guy in Conversation with...Brad Mellor

In this episode, I am in conversation with Brad Mellor. Brad is head of quality improvement for Mid Yorks Hospital Trust and has been since 2021.
Brad is a Chartered Manufacturing System Engineer, a qualified teacher and has an MSc in Lean Enterprise. He first became involved in quality improvement when working in engineering and manufacturing with automotive manufacturers back in the 1990’s and was involved in the Rover 75 car production line. He completed formal lean training back in 2001 whilst at Hepworth Building Products where in his role as Project
Manager led QI projects across 4 UK sites and in 2003 implemented the TotalProductive Maintenance program for Haribo.
In 2004, Brad left manufacturing and trained as a secondary school teacher where he also became involved in launching new government initiatives focused on improving the quality of vocational provision. Bradley became a Director of engineering and assistant head at a technical college and guest lectured on an MSc at Leeds Beckitt University on the application of lean. At the end of 2018, Brad left his role and was accepted on a 2-year part-time executive study tour where he traveled to Shingo award-winning sites across Europe as part of his MSc in Lean Enterprise where he specialised in improvement science in healthcare. Bradley started at Mid Yorkshire NHS Trust in February 2021 as Head of the KaizenPromotion Office and since then has worked with Virginia Mason Institute to implement a lean daily management system.

Follow The QI Guy on Twitter @TheQI_Guy and make sure you like and subscribe to the podcast wherever you get yours.



Jun 01, 202339:06
QI Rewind: The QI Guy in Conversation with…Paul Bowie

QI Rewind: The QI Guy in Conversation with…Paul Bowie

On this episode we revisit my conversation with Paul Bowie from 2021.
May 19, 202337:11
The QI Guy in Conversation with...Pete Vesey
May 03, 202329:52
QI Rewind: The QI Guy in Conversation with…15s30m
Apr 13, 202336:07
The QI Guy in Conversation with...Daniel Winter-Bates.
Mar 30, 202340:58
The QI Guy in Conversation with…with Laura Neil

The QI Guy in Conversation with…with Laura Neil

On this episode of the podcast I’m in conversation with Laura Neil. Laura is Lead for Allied Health Professions and Interim Head of Clinical Governance and Quality Improvement in NHS 24.
Laura is an occupational therapist. Although always interested in service development she first became involved more formally in quality improvement whilst working at UCLPartners, an Academic Health Science Network in London, initially as Frailty Fellow and then as programme manager, completing the Sheffield Microsystem Coaching Academy programme during this time. She then worked at North East London NHS Foundation trust as Director of Quality Improvement and Director of AHPs and Psychological Therapies. This role included establishing a new Quality Improvement Programme in the Trust; over the five years she was in post this grew to having delivered QI awareness sessions to over 5000 staff, training over 300 QI facilitators and 30 QI mentors. Whilst in this role she also completed the IHI Improvement Advisor programme, was Clinical Lead in the Incident Management Team from March 2020-Jan 2021 and AHP Director in the second iteration of the London Nightingale from Dec 2020-March 2021.
Laura moved back to Scotland in August 2021. Follow Laura on Twitter: @lauraneilAHP. To find out more about NHS 24 visit: nhs24.Scot or Twitter: @NHS24.
Mar 16, 202328:16
The QI Guy in Conversation with...Belinda Dewar

The QI Guy in Conversation with...Belinda Dewar

In this episode, I am in conversation with Belinda Dewar. Belinda is currently Visiting Professor at Robert Gordon University in Aberdeen, Director of Wee Culture which aims to support people to explore and enhance culture through appreciative inquiry and Co-Director of My Home Life International which is a social movement which uses Appreciative Inquiry, Relationship Centred Practice and Caring Conversations to enhance the lives of those who live work and visit care settings. She was recently awarded an OBE for her contribution to nursing.
She uses and develops approaches that build on what currently works and understand why; uncover practices and experiences that are known but rarely said; involve everyone; can be used in everyday work; are provocative and make real differences to people. A strand that threads through all of her work is the belief that in every system something works well and there is transformative potential in noticing these happenings, amplifying these and support people to enable them to happen more of the time.
Learn more here: Resources for Practice – My home life Scotland (uws.ac.uk)
Follow Belinda on LinkedIn: Belinda Dewar
Subscribe to the podcast wherever you get your podcasts #applepodcasts #spotifypodcasts #anchorpodcasts
Follow The QI Guy on Twitter: @TheQI_Guy
Jun 20, 202238:18
The QI Guy in Conversation with…Claire Cox & Helen Hughes

The QI Guy in Conversation with…Claire Cox & Helen Hughes

In this episode, I am in conversation with Claire Cox and Helen Hughes. 

Claire is an experienced nurse of over 25 years. She has worked in numerous specialties in the NHS and in different places around the world, from being a repatriation nurse to volunteering in refugee camps and striking up collaborations with nurses in America. More recently, Claire has worked as a Critical Care Outreach Sister since 2011, where her desire for patient safety was ignited.

After winning the Kent Surrey and Sussex Patient Safety Prize in 2016 for her work in cardiac arrest and medical emergency teams, Claire went on to complete the Darzi fellowship in April 2019. It was around this time that Claire began working with Patient Safety Learning.

In September 2020, Claire began an exciting new role as Quality Improvement and Patient Safety Manager for Guys and St Thomas' NHS Foundation Trust, then onto Kings College NHS Foundation NHS Trust as a Patient Safety Lead.

Helen is Chief Executive of Patient Safety Learning, a charity and independent voice for patient safety. Her passion for improved patient safety is informed by personal family insight into the impact of unsafe care and the ineffectiveness of organisational responses to learn from error.

Helen is an experienced leader in organisational effectiveness and transformational change. She has held leadership roles in healthcare in the UK and the WHO, the National Patient Safety Agency, Equality and Human Rights Commission, Parliamentary Health Services Ombudsman and the Charity Commission.

Follow Claire and Helen on Twitter: @safetynurse999 and @helenh49

Learn more about the patient safety learning hub: www.pslhub.org and patient safety learning: www.patientsafetylearning.org

Subscribe to the podcast wherever you get your podcasts #applepodcasts #spotifypodcasts #anchorpodcasts

Follow The QI Guy on Twitter: @TheQI_Guy

Jun 06, 202240:60
The QI Guy in Conversation with…Tammy Watchorn
May 23, 202235:38
The QI Guy in Conversation with…Lou Waters
May 09, 202230:47
The QI Guy in Conversation with...Alex Barker
Apr 25, 202242:29
The QI Guy in Conversation with...Becky Thomas

The QI Guy in Conversation with...Becky Thomas

On this episode I’m in conversation with Becky Thomas. Becky is a Senior Nurse for QI and host of the Leadership Log podcast. A Florence Nightingale Scholar exploring all things leadership. You can follow Becky on Twitter @Becky_QICTM
Download the Leadership Log Podcast and follow @leadership_log
Becky mentioned 'The Zone of Genius' click to taken to the book
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Apr 12, 202239:25
The QI Guy in Conversation with…Sonia Sparkles
Mar 28, 202229:21
The QI Guy in Conversation with...Tom Geraghty

The QI Guy in Conversation with...Tom Geraghty

Welcome to Season 2 of the podcast. This week I'm in conversation with Tom Geraghty. Tom is the founder of psychsafety.co.uk and Transformation Lead at Red Hat Open Innovation Labs. His first job title was “Experimentalist”, which set the tone for the rest of his career. He then made the move into technology, and many subsequent years of leadership roles has made Tom passionate about DevOps, psychological safety and generative leadership. Tom now focusses on digital and organisational transformation.
Outside of work, Tom spends as much time as possible outdoors, and is studying for a Masters Degree in Global Health and Humanitarianism.
You can learn more about Tom and his work by visiting psychsafety.co.uk or his personal website tomgeraghty.co.uk. You can also follow Tom on twitter at @tom_geraghty

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Mar 15, 202231:09
[Bonus] The QI Guy in Conversation with…Stuart Clough
Nov 30, 202132:38
[Bonus] The QI Guy in Conversation with…15s30m
Oct 18, 202135:53
The QI Guy in Conversation with…Prof. Jason Leitch

The QI Guy in Conversation with…Prof. Jason Leitch

Welcome to the QI Guy in Conversation with...In this episode, I'm in conversation with Prof. Jason Leitch, National Clinical Director for NHS Scotland. 

Jason graduated in dentistry from the University of Glasgow in 1991. He became a Fellow of the Faculty of Dental Surgery at the Royal College of Surgeons (England) in 1996.

He has a doctorate from the University of Glasgow, a Masters in Public Health from Harvard University and is a fellow of The Royal College of Physicians and Surgeons of Glasgow and the Royal College of Surgeons of Edinburgh (2004). 

He was a 2005-06 Quality Improvement Fellow at the Institute for Healthcare Improvement (IHI), in Boston, sponsored by the Health Foundation, he is now a Senior Fellow at the IHI.

Jason was also part of the senior team who conceived, designed and led the Scottish Patient Safety Programme and now he is talking to me!

Follow Jason on Twitter: @JasonLeitch

Watch Jason's HIS QI Connect session as he reflects on the COVID-19 pandemic and his learning about leading in a crisis situation: https://www.youtube.com/watch?v=m6Ac6-phF8I&t=1445s

Follow on Twitter: @The QI_Guy

Subscribe wherever you get your podcasts!

Sep 20, 202135:32
The QI Guy in Conversation with…Mushtag Kahin

The QI Guy in Conversation with…Mushtag Kahin

Welcome to the QI Guy in Conversation with...In this episode, I'm exploring Heixitime. Hexitime is a timebank. Timebanks are a virtual currency that observe the simple premise of reciprocity (e.g. give an hour and get one back). I'm in conversation with Mushtag Kahin, a Hexitime member, to learn how Hexitime is helping Mushtag and how Mushtag is helping other users. 

Follow Mushtag on Twitter: @MSKahan1

Follow Hexitime on Twitter: @Hexitime 

Learn more about Hexitime: https://hexitime.com/

Hexitime on Be More Pirate Podcast: https://podcasts.apple.com/gb/podcast/healthcare-piracy/id1564047669?i=1000522644298

Follow on Twitter: @TheQI_Guy

Subscribe wherever you get your podcasts!

Sep 06, 202124:07
The QI Guy in Conversation with…Athinyaa Thiraviaraj

The QI Guy in Conversation with…Athinyaa Thiraviaraj

Welcome to the QI Guy in Conversation with...In this episode, I'm in conversations with Athinyaa Thiraviaraj, Consultant Physician in Diabetes & Endocrinology at Western Health and Social Care Trust. We talk about the Flow Coaching Academy and how it has developed leadership skills and empowered Athinyaa to coach her colleagues, how the programme has differed - Athinyaa is also and Scottish Quality and Safety Fellow, how the co-coaching model has helped move forward the work and the Big Room.  Improvement Team of the Year at the BMJ awards https://youtu.be/eNscjh0OuBU Follow Athinyaa on Twitter @Athinyaa Follow the QI Guy on Twitter @TheQI_Guy and @Jonathano_QI
Aug 23, 202138:13
The QI Guy in Conversation with…Heather Shearer & Nikki Davey

The QI Guy in Conversation with…Heather Shearer & Nikki Davey

Welcome to the QI Guy in Conversation with...podcast. In this episode, I'm in conversation with Heather Shearer & Nikki Davey. Heather and Nikki talk about their Quality Improvement journey and the exploration of how human factors play into QI. We have great links to some of the material referenced in our conversation and a few other things Heather and Nikki thought you might like. The four sciences (vimeo)  https://vimeo.com/560429433/875e955310 How does human factors play into quality improvement? (Nikki Davey, 1 minute 40 sec) https://chfg.org/how-does-human-factors-play-into-quality-improvement/ Enhancing the science of improvement for patient safety workshop summary https://chfg.org/enhancing-the-science-of-improvement-for-patient-safety-workshop/ Quality Improvement Clinic Poster Gallery (Human factors filter) https://www.qualityimprovementclinic.com/category/all-posts/human-factors/ QIClearn www.qiclearn.com Human factors in healthcare: Common terms (download booklet) https://chfg.org/what-are-clinical-human-factors/ There is a whole series of video shorts on the CHFG website that might be of interest to your audience in the … https://chfg.org/human-factors-perspectives-video-series/ Socials: @hlshearer and @NikkiDQIC Follow @TheQI_Guy and make you sure you subscribe wherever you find your podcast.
Aug 09, 202137:35
The QI Guy in Conversation with…Tom Downes and Steve Harrison (Flow Coaching Academy)

The QI Guy in Conversation with…Tom Downes and Steve Harrison (Flow Coaching Academy)

Welcome to the QI Guy in Conversation with...podcast. In this episode I'm in conversation with Tom Downes, Clinical Lead of the FCA Programme and Consultant Physician and Geriatrician and Steve Harrison, Strategic Lead of the FCA Programme. We talk through how the FCA was created, the need for the FCA, how this differs from other QI training programmes and how this approach has helped transform care pathways across the system and organisational level.
To learn more about the Flow Coaching Academy visit: https://flowcoaching.academy/
Follow Tom on Twitter: @sheffielddoc and FCA: @FCA_coaching
Follow the QI Guy on Twitter: @TheQI_Guy and subscribe to this podcast wherever you get yours.
Jul 26, 202142:16
The QI Guy in Conversation with…Sam Riley

The QI Guy in Conversation with…Sam Riley

Welcome to the QI Guy in conversation with...podcast. In this episode, I have a conversation with Sam Riley, Deputy Director Intensive Support in NHS England and improvement. Sam and I chat about Making Data Count and the #Plotthedots movement (1:01).  Make sure you stay right to the end of the episode for a funny stinger (37:71).

You can follow Sam on Twitter @samriley

Find out more about Making Data Count: https://www.england.nhs.uk/a-focus-on-staff-health-and-wellbeing/publications-and-resources/making-data-count/

BMJ Leader paper: https://bmjleader.bmj.com/content/early/2021/07/08/leader-2020-000357


Jul 12, 202136:33
The QI Guy in conversation with…Paul Bowie

The QI Guy in conversation with…Paul Bowie

Welcome to the QI Guy in conversation...podcast. In this episode, I'm conversing with Paul Bowie from NHS Education for Scotland. Paul is a Chartered Ergonomist and Human Factors specialist, safety scientist, and medical educator with NHS Education for Scotland based in Glasgow, where he is Programme Director (Safety & Improvement) and Director of the Safety, Skills and Improvement Research Collaborative (SKIRC). He has worked in the National Health Service in Scotland for over 25 years in a range of quality and safety advisory roles. To learn more about Paul and his work at NES visit: https://www.nes.scot.nhs.uk/our-work/human-factors-and-ergonomics/ 'Still not safe - Patient Safety and the Middle-Managing of American Medicine' by Robert Wears and Kathleen Sutcliffe: https://www.amazon.co.uk/Still-Not-Safe-Middle-Managing-American/dp/0190271264 Follow me on Twitter at @TheQI_Guy or @JonathanO_QI 
Jun 26, 202136:31
The QI Guy in conversation with…Jennifer Rodgers
Jun 01, 202136:35
The QI Guy in conversation with...Laura Allison
May 03, 202135:25
The QI Guy in conversation with...Lesley Anne Smith

The QI Guy in conversation with...Lesley Anne Smith

Welcome to the QI Guy in conversation with...podcast. On this episode I have a conversation with Dr Lesley Anne Smith. Lesley Anne is a Health Foundation/Institute for Healthcare Improvement (IHI) Quality Improvement Fellow 2010-11, is a doctor and chartered accountant. She has held several senior roles in the NHS including Head of Quality, NHS Highland and Quality Improvement Programme Director, NHS Education for Scotland.

In her most recent role as the NHS Lanarkshire Director of Quality Lesley Anne was responsible for leading the development and implementation of the Lanarkshire Quality Approach ensuring a connected infrastructure is in place that supports NHS Lanarkshire to deliver on its ambition of putting quality at the heart of the organisation. This included providing direct advice and support to the NHS Board and the Corporate Management Team on quality management, including specifically quality assurance, quality improvement and quality evidence, including knowledge services. She led on the development of the NHS Lanarkshire Quality Strategy 2018-23 and supporting Quality Plans to ensure delivery of the organisation’s quality priorities.

During her fellowship year at IHI Lesley Anne explored ways in which organisations can improve quality while at the same time saving money, with a focus on leadership for whole system improvement.

She is currently a Trustee of the Scottish Centre for Children with Motor Impairment at Craighalbert. Learn more about the Essentials of Safe Care from the Scottish Patient Safety Programme by visiting:
ihub.scot/improvement-programmes/scottish-patient-safety-programme-spsp/essentials-of-safe-care/ Creative approaches to problems solving tool kit: q.health.org.uk/resource/creative-approaches-to-problem-solving/ Check out the Twitter @TheQI_Guy
Apr 05, 202138:58
March 19, 2021

March 19, 2021

Mar 19, 202100:49