The QI Guy in Conversation with...
By Jonathan O’Reilly
Episodes drop every two weeks and you can follow on Twitter @TheQI_Guy
Follow on Twitter @TheQI_Guy
The QI Guy in Conversation with...Apr 05, 2021
The QI Guy in Conversation with...Tom Rollinson
How can we spread our improvements?
Using AI in Quality Improvement
New beginnings and getting the most from your social media.
The QI Guy in Conversation with…Euan Winton
Euan is an Assistant Professor of Design at the School of Textiles and Design, Heriot-Watt University.For nearly the past 30 years Euan has been an academic and Creative Director, a design thinker with a passion for design’s ability to set agendas and to make change happen. An example of this is Euan's Ph.D. work “Empowering People Living with Dementia Through Designing” which is highly symbolic of my Co-design practices.
During the chat, we spoke about Ideo as a great place to start your design journey. Visit the website here,
www.ideo.com/eu
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The QI Guy in Conversation with…Livy Evans
Welcome to the QI Guy in Conversation with. In this episode, I am chatting to Liv Evans. Liv is a Quality Improvement facilitator and is fairly new to the role, December 2022. We chat about how Liv came across QI, her journey into her current role, and what her current priorities are. Liv also shouts out for your help!
You can connect with Liv on Twitter @livvyfevans and find your tribe using the #QITwitter hashtag.
*Giveaway* Be sure to find the pinned tweet on @QI_Guy like and retweet it to be in with a chance to win a fab prize.
The QI Guy in Conversation with…himself
The QI Guy in Conversation with...Brad Mellor
Brad is a Chartered Manufacturing System Engineer, a qualified teacher and has an MSc in Lean Enterprise. He first became involved in quality improvement when working in engineering and manufacturing with automotive manufacturers back in the 1990’s and was involved in the Rover 75 car production line. He completed formal lean training back in 2001 whilst at Hepworth Building Products where in his role as Project
Manager led QI projects across 4 UK sites and in 2003 implemented the TotalProductive Maintenance program for Haribo.
In 2004, Brad left manufacturing and trained as a secondary school teacher where he also became involved in launching new government initiatives focused on improving the quality of vocational provision. Bradley became a Director of engineering and assistant head at a technical college and guest lectured on an MSc at Leeds Beckitt University on the application of lean. At the end of 2018, Brad left his role and was accepted on a 2-year part-time executive study tour where he traveled to Shingo award-winning sites across Europe as part of his MSc in Lean Enterprise where he specialised in improvement science in healthcare. Bradley started at Mid Yorkshire NHS Trust in February 2021 as Head of the KaizenPromotion Office and since then has worked with Virginia Mason Institute to implement a lean daily management system.
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QI Rewind: The QI Guy in Conversation with…Paul Bowie
The QI Guy in Conversation with...Pete Vesey
Welcome to the QI Guy in Conversation with...podcast. In this episode, I'm in conversation with Pete Vesey. Pete came late to Occupational Therapy and qualified in 2006. Following a couple of years on Band 5 rotations, Pete worked in vocational rehabilitation for 5 years and a further 5 years in community pain management. He has worked for Dorset Healthcare University NHS Foundation Trust since 2011. For much of his OT career, he has worked in new and developing services or forward-thinking teams which encouraged my appetite for developing and improving services, processes, and care. Having reached a decision point in his career between developing in clinical specialism or service improvement Pete was successful in joining the new Quality Improvement Team at Dorset Healthcare in 2018. Since August 2022 he has been working informally as QI Lead as part of the new Transformation Team. Since June 2022, Pete has been working 1 day a week on a fixed-term contract for the Royal College of Occupational Therapists on a project focussing on enabling members to understand and embed sustainability in their actions and work with service users.
Links:
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OT and Environmental Sustainability - Howto get involved - RCOT
Sustainable
Occupational Therapy | Centre for Sustainable Healthcare
QI Rewind: The QI Guy in Conversation with…15s30m
To learn more visit: 15s30m.co.uk/
Dan and Rachel also have fantastic TED x talk: www.ted.com/talks/rachel_pilling_dan_wadsworth_creating_joy_in_work_is_the_only_way_to_save_the_nhs
Socials: @15s30m, @danwod and @miss_pilling
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The QI Guy in Conversation with...Daniel Winter-Bates.
Worlds collide on this episode of the podcast as The QI Guy gets to merge his two passions - QI and Heavy Metal!
I am in conversation with Daniel Winter- Bates currently head of organisational development at NHS Hampshire, Southampton, and Isle of Wight ICB/ICS. Daniel is the previous freedom-to-speak-up lead and ex-Service improvement manager within The NHS. Knowledgeable in QI, facilitation, and culture change delivery.
Bury Tomorrow are a British metalcore band formed in 2006 in Southampton, Hampshire, England.
The new album, The Seventh Sun, is out on 31st March – if you are listening to this on publication day that’s tomorrow.
You can follow Daniel on social media - LinkedIn, Twitter, and IG
And be sure to follow The QI Guy and subscribe to the podcast, wherever you get yours.
The QI Guy in Conversation with…with Laura Neil
Laura is an occupational therapist. Although always interested in service development she first became involved more formally in quality improvement whilst working at UCLPartners, an Academic Health Science Network in London, initially as Frailty Fellow and then as programme manager, completing the Sheffield Microsystem Coaching Academy programme during this time. She then worked at North East London NHS Foundation trust as Director of Quality Improvement and Director of AHPs and Psychological Therapies. This role included establishing a new Quality Improvement Programme in the Trust; over the five years she was in post this grew to having delivered QI awareness sessions to over 5000 staff, training over 300 QI facilitators and 30 QI mentors. Whilst in this role she also completed the IHI Improvement Advisor programme, was Clinical Lead in the Incident Management Team from March 2020-Jan 2021 and AHP Director in the second iteration of the London Nightingale from Dec 2020-March 2021.
Laura moved back to Scotland in August 2021. Follow Laura on Twitter: @lauraneilAHP. To find out more about NHS 24 visit: nhs24.Scot or Twitter: @NHS24.
The QI Guy in Conversation with...Belinda Dewar
She uses and develops approaches that build on what currently works and understand why; uncover practices and experiences that are known but rarely said; involve everyone; can be used in everyday work; are provocative and make real differences to people. A strand that threads through all of her work is the belief that in every system something works well and there is transformative potential in noticing these happenings, amplifying these and support people to enable them to happen more of the time.
Learn more here: Resources for Practice – My home life Scotland (uws.ac.uk)
Follow Belinda on LinkedIn: Belinda Dewar
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The QI Guy in Conversation with…Claire Cox & Helen Hughes
In this episode, I am in conversation with Claire Cox and Helen Hughes.
Claire is an experienced nurse of over 25 years. She has worked in numerous specialties in the NHS and in different places around the world, from being a repatriation nurse to volunteering in refugee camps and striking up collaborations with nurses in America. More recently, Claire has worked as a Critical Care Outreach Sister since 2011, where her desire for patient safety was ignited.
After winning the Kent Surrey and Sussex Patient Safety Prize in 2016 for her work in cardiac arrest and medical emergency teams, Claire went on to complete the Darzi fellowship in April 2019. It was around this time that Claire began working with Patient Safety Learning.
In September 2020, Claire began an exciting new role as Quality Improvement and Patient Safety Manager for Guys and St Thomas' NHS Foundation Trust, then onto Kings College NHS Foundation NHS Trust as a Patient Safety Lead.
Helen is Chief Executive of Patient Safety Learning, a charity and independent voice for patient safety. Her passion for improved patient safety is informed by personal family insight into the impact of unsafe care and the ineffectiveness of organisational responses to learn from error.
Helen is an experienced leader in organisational effectiveness and transformational change. She has held leadership roles in healthcare in the UK and the WHO, the National Patient Safety Agency, Equality and Human Rights Commission, Parliamentary Health Services Ombudsman and the Charity Commission.
Follow Claire and Helen on Twitter: @safetynurse999 and @helenh49
Learn more about the patient safety learning hub: www.pslhub.org and patient safety learning: www.patientsafetylearning.org
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The QI Guy in Conversation with…Tammy Watchorn
I am in conversation with Dr Tammy Watchorn. Following a career in scientific research, Tammy moved to working in the public sector and volunteering for the third sector on change, innovation, and transformation. Along the way Tammy has researched, tested, developed and implemented different processes, tools and methods for individual and team learning, leadership, creativity, innovation, collaboration, agile and user centred design. Tammy and I discuss some of these approaches including Lego Serious Play and neuroscience for change.
Find out more by visiting: https://tammywatchorn.com/
Follow Tammy on Twitter: @TamWatchorn
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The QI Guy in Conversation with…Lou Waters
This episode sees me in conversation with Lou Waters. Lou is an experienced improver using the power of social media to connect and build networks across the globe. Lou and I discuss #QITwitter and the successful #QIHour tweet chat series.
You can follow Lou on Twitter: @LouWaters_QI
Make sure you subscribe to this podcast wherever you get your podcasts #applepodcasts #spotifypodcasts #anchorpodcasts #googlepodcast
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The QI Guy in Conversation with...Alex Barker
Follow Alex on Twitter: @alexandrabarke1 and visit her website.
Be More Pirate Website: www.bemorepirate.com/
Buy the books: Be More Pirate and How To Be More Pirate and
Listen to the podcast.
Be sure to follow The QI Guy on Twitter: @TheQI_Guy
The QI Guy in Conversation with...Becky Thomas
Download the Leadership Log Podcast and follow @leadership_log
Becky mentioned 'The Zone of Genius' click to taken to the book
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The QI Guy in Conversation with…Sonia Sparkles
You can follow Sonia on Twitter @sonia_sparkles or visit the website soniasparkles.com/
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The QI Guy in Conversation with...Tom Geraghty
Outside of work, Tom spends as much time as possible outdoors, and is studying for a Masters Degree in Global Health and Humanitarianism.
You can learn more about Tom and his work by visiting psychsafety.co.uk or his personal website tomgeraghty.co.uk. You can also follow Tom on twitter at @tom_geraghty
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[Bonus] The QI Guy in Conversation with…Stuart Clough
Promo film: vimeo.com/454332504/40c732f23a
Link to HSJ Nomination: value.hsj.co.uk/cancer-care-initiative-year-0
Lancashire and South Cumbria FCA Webpage: https://flowcoaching.academy/members/franchise/lancashire
Follow Stuart on Twitter: @StuCloughNHS
Follow us: @The QI_Guy
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[Bonus] The QI Guy in Conversation with…15s30m
To learn more visit: 15s30m.co.uk/
Dan and Rachel also have fantastic TED x talk: www.ted.com/talks/rachel_pilling_dan_wadsworth_creating_joy_in_work_is_the_only_way_to_save_the_nhs
Socials: @15s30m, @danwod and @miss_pilling
Follow us: @TheQI_Guy, @JonathanO_QI
The QI Guy in Conversation with…Prof. Jason Leitch
Welcome to the QI Guy in Conversation with...In this episode, I'm in conversation with Prof. Jason Leitch, National Clinical Director for NHS Scotland.
Jason graduated in dentistry from the University of Glasgow in 1991. He became a Fellow of the Faculty of Dental Surgery at the Royal College of Surgeons (England) in 1996.
He has a doctorate from the University of Glasgow, a Masters in Public Health from Harvard University and is a fellow of The Royal College of Physicians and Surgeons of Glasgow and the Royal College of Surgeons of Edinburgh (2004).
He was a 2005-06 Quality Improvement Fellow at the Institute for Healthcare Improvement (IHI), in Boston, sponsored by the Health Foundation, he is now a Senior Fellow at the IHI.
Jason was also part of the senior team who conceived, designed and led the Scottish Patient Safety Programme and now he is talking to me!
Follow Jason on Twitter: @JasonLeitch
Watch Jason's HIS QI Connect session as he reflects on the COVID-19 pandemic and his learning about leading in a crisis situation: https://www.youtube.com/watch?v=m6Ac6-phF8I&t=1445s
Follow on Twitter: @The QI_Guy
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The QI Guy in Conversation with…Mushtag Kahin
Welcome to the QI Guy in Conversation with...In this episode, I'm exploring Heixitime. Hexitime is a timebank. Timebanks are a virtual currency that observe the simple premise of reciprocity (e.g. give an hour and get one back). I'm in conversation with Mushtag Kahin, a Hexitime member, to learn how Hexitime is helping Mushtag and how Mushtag is helping other users.
Follow Mushtag on Twitter: @MSKahan1
Follow Hexitime on Twitter: @Hexitime
Learn more about Hexitime: https://hexitime.com/
Hexitime on Be More Pirate Podcast: https://podcasts.apple.com/gb/podcast/healthcare-piracy/id1564047669?i=1000522644298
Follow on Twitter: @TheQI_Guy
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The QI Guy in Conversation with…Athinyaa Thiraviaraj
The QI Guy in Conversation with…Heather Shearer & Nikki Davey
The QI Guy in Conversation with…Tom Downes and Steve Harrison (Flow Coaching Academy)
To learn more about the Flow Coaching Academy visit: https://flowcoaching.academy/
Follow Tom on Twitter: @sheffielddoc and FCA: @FCA_coaching
Follow the QI Guy on Twitter: @TheQI_Guy and subscribe to this podcast wherever you get yours.
The QI Guy in Conversation with…Sam Riley
Welcome to the QI Guy in conversation with...podcast. In this episode, I have a conversation with Sam Riley, Deputy Director Intensive Support in NHS England and improvement. Sam and I chat about Making Data Count and the #Plotthedots movement (1:01). Make sure you stay right to the end of the episode for a funny stinger (37:71).
You can follow Sam on Twitter @samriley
Find out more about Making Data Count: https://www.england.nhs.uk/a-focus-on-staff-health-and-wellbeing/publications-and-resources/making-data-count/
BMJ Leader paper: https://bmjleader.bmj.com/content/early/2021/07/08/leader-2020-000357
The QI Guy in conversation with…Paul Bowie
The QI Guy in conversation with…Jennifer Rodgers
Jennifer Rodgers is Deputy Nurse Director for corporate and community services at NHS Greater Glasgow and Clyde.
Combining experience with academic learning, she completed her MSc in 2009 winning the prestigious Barber Prize. In 2012 Jennifer became the first paediatric nurse to complete the Scottish Patient Safety Fellowship, and in 2013 won the Scottish Nurse of the Year Award at the Scottish Health Awards. In 2019 Jennifer was named Scottish Woman of the Year for services to medicine. From 2015 Jennifer held the position of Chief Nurse in Glasgow Children’s Hospital before broadening her remit across the board in 2020.
Always focussed on quality Jennifer is an advocate of person-centred and family integrated care and her original project asking children to draw or write ‘what matters to me’ posters has been a key driving force and an integral part of the Scottish Person-Centred Care Collaborative and the international ‘what matters to you’ movement.
For all the information on What Matter to You visits: whatmattertoyou.scot or wmty.world
The QI Guy in conversation with...Laura Allison
The QI Guy in conversation with...Lesley Anne Smith
In her most recent role as the NHS Lanarkshire Director of Quality Lesley Anne was responsible for leading the development and implementation of the Lanarkshire Quality Approach ensuring a connected infrastructure is in place that supports NHS Lanarkshire to deliver on its ambition of putting quality at the heart of the organisation. This included providing direct advice and support to the NHS Board and the Corporate Management Team on quality management, including specifically quality assurance, quality improvement and quality evidence, including knowledge services. She led on the development of the NHS Lanarkshire Quality Strategy 2018-23 and supporting Quality Plans to ensure delivery of the organisation’s quality priorities.
During her fellowship year at IHI Lesley Anne explored ways in which organisations can improve quality while at the same time saving money, with a focus on leadership for whole system improvement.
She is currently a Trustee of the Scottish Centre for Children with Motor Impairment at Craighalbert. Learn more about the Essentials of Safe Care from the Scottish Patient Safety Programme by visiting: ihub.scot/improvement-programmes/scottish-patient-safety-programme-spsp/essentials-of-safe-care/ Creative approaches to problems solving tool kit: q.health.org.uk/resource/creative-approaches-to-problem-solving/ Check out the Twitter @TheQI_Guy