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The RaaP: Resourcive as a Podcast

The RaaP: Resourcive as a Podcast

By Resourcive
This podcast, presented by Resourcive, breaks down how new technologies are being deployed to solve for business problems, and ultimately drive businesses forward. Hosted by Kyle Hall and Nick Creasey with featured guests that include business leaders, industry thought leaders, vendor executives, and more.

Resourcive is a leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
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SME Series - Service Delivery w/Kyle Gotzman, Director of Client Services at Resourcive
In this episode, we discuss the thorny topic of technology service delivery and implementation. Kyle and Nick are joined by Kyle Gotzman, Director of Client Services at Resourcive to share the good, the bad, and the ugly; but also where Resourcive is able to alleviate pain points and create value for clients with the expertise and experience that goes along with hundreds of engagements. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
26:28
May 09, 2022
Partner Series: Burke Autrey, CEO of Fortium Partners
In this episode, the guys discuss with Burke the importance of experienced technology leaders in the execution of strategic business goals and how Fortium's model of Technology Leadership as a Service is filling a void in today's executive labor market. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
31:22
March 28, 2022
Security Series: John Zemonek, CEO & Founder of Aligned Technology Group
In this episode, the guys welcome John Zemonek to discuss a programmatic approach to security and the budget rationalization model to make sense of your investment. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
26:50
March 21, 2022
SME Series: Michael Arnold, Resourcive
In this episode, Michael and Kyle discuss the #wireless & #mobility market, the current state of #5G, and how these developments are impacting clients in their current engagements.  Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
28:23
February 22, 2022
Partner Series: John Bisack, Founder - Performance Improvement Partners
This episode the guys speak with John Bisack, Founder of a leading IT consultancy, Performance Improvement Partners, about the evolution of consulting in the private equity space - specifically around IT diligence and value creation. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
27:49
February 07, 2022
Max Silber - VP of Mobility & IoT at MetTel
This episode the guys are talking about POTS! Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
25:03
January 31, 2022
Analyst Series: James Anderson of Channel Futures
James Anderson is the News Editor at Channel Futures covering all things channel and technology. The guys discuss the current state of the channel, new developments, and what to look out for in 2022. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
23:14
January 24, 2022
Analyst Series: Jay McBain, Principal Analyst at Forrester
This episode explores the macro trends and shifts in #B2B buying, and looks out over the coming decade in how technology will be sourced and utilized by the customer. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
30:59
January 17, 2022
Infrastructure Series: Kevin Goodman, SVP of INAP
This episode of our infrastructure series highlights INAP's secure hybrid infrastructure solution offering, bolstered by a high performance satisfaction guarantee and spend portability program that de-risks your infrastructure investment and spend. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
24:46
December 27, 2021
Security Series: Log4j Vulnerability with Ryan Westman and Rob McLeod of eSentire
This episode was recorded last Thursday in response to the Log4j vulnerability. A great overview and deep dive into what this vulnerability means, particularly for enterprise decision makers and private equity partners. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
23:47
December 20, 2021
CIO Series: Matt Klyman, CTO of Alamo Drafthouse Cinema
Matt Klyman is the CTO of Alamo Drafthouse Cinema, and held previous role as CIO of Marshall Retail Group. This episode is all about leveraging technology to enhance the user experience, particularly in this post-COVID business environment. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
35:28
December 13, 2021
Partner Series: Scott Estill, Partner at Lancor
Scott Estill is a partner at Lancor, a global executive search that also advises private equity on transactions and diligence. The guys talk generally about value creation during the ownership period of an asset, and why more and more firms are leaning into procurement and operations "centers of excellence".  Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
27:22
December 06, 2021
Adam Burke of Quest Technology Management
Today, the guys sit down with Adam Burke, VP of Sales & Partnerships at Quest Technology Management and have wide-ranging conversation around the general pain points IT departments are currently facing, how Quest is solving for many of those, and where things are headed in the industry. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
25:32
November 22, 2021
Infrastructure Series: Dante Orsini, SVP of iland
Dante is SVP of Business Development at iland, a cloud platform delivering production, backup, and disaster recovery capabilities to the market. The guys sit down and discuss all things cloud compute: #multi-cloud, #hybrid #cloud, #DRaaS, #BaaS, #MSFT 365 and more. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
27:24
November 15, 2021
Partner Series: Alex Miller, CEO of Synergetics
Alex Miller is CEO of Synergetics, a leading management consulting firm serving the middle market and their private equity partners. The guys discuss the current state of affairs in management consulting, how market conditions are presenting new challenges for businesses, and how well aligned partnerships create value for our private equity partners. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
27:06
November 08, 2021
PE Series: Chris Chandler, Founder and Managing Partner at The Creovia Group
In this episode, Chris and the guys talk about the current affairs of the supply chain, why the procurement function has become an increasingly strategic focus for companies and private equity firms alike, and how IT procurement presents its own set of unique challenges. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
29:09
November 01, 2021
Partner Series: Paul Lennick, SVP of M&A Services at ContinuServe
Paul is the SVP of M&A Services at ContinuServce, a partner of Resourcive's focused on optimizing back office (Finance, HR, IT) for the Fortune 2000. The guys discuss the value creation impact both Resourcive and ContinuServe bring to their clients, and the go-to-market strategy around that - particularly for our private equity partners. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
24:32
October 25, 2021
Carol Kehner - Healthcare Operations Executive
Carol brings her experience and insights as a operations executive at multiple high-growth HealthTech companies to the pod this week and chats with Nick and Kyle about how she has leveraged technology to drive growth and the positive business outcomes. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
28:03
October 18, 2021
UCaaS Series: Kyle Gotzman of Resourcive
In this episode, The #RaaP welcomes Kyle Gotzman, Director of Client Services at Resourcive. This was recorded back in April 2021 around our UCaaS series, and the guys talk about the power of the technology, the business case, and what KG sees as the future of communications. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
15:03
October 12, 2021
CTO Series: Philip Talamas of H2 Health
In this episode, The #RaaP welcomes Philip Talamas, CTO at H2 Health. Philip is a Resourcive alum and talks with Nick and Kyle about his current role as CTO of H2 Health, a high-growth, PE-owned healthcare platform company. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
30:46
October 04, 2021
Internal Series: Michael Arnold of Resourcive
This week, Nick and Kyle welcome one of our own, Michael Arnold - Sr. Consultant at Resourcive. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
37:25
September 27, 2021
UCaaS Series: Dan O'Connell of Dialpad
In this episode Nick and Kyle are joined by Dan O'Connell, Chief Revenue and Chief Strategy Officer at Dialpad. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
25:37
September 20, 2021
SASE Series: Ryan Williams of Palo Alto Networks
This week the guys welcome Ryan Williams, Manager - Channel Sales at Palo Alto Networks. Ryan makes a very compelling case for the new NetSec delivery model that is #SASE and the #PrismaCloud. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
26:14
September 13, 2021
SASE Series: Stephen Carey of Cato Networks
Stephen kicks off our #SASE Series and the guys dive right into how this new technology framework is delivering impressive results – fast. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
22:31
September 07, 2021
CIO Series: Dom DiMascia of Unified Door & Hardware Group
Dom kicks off our CIO Series and chats with the guys about all things in the world of a PE-owned, high-growth company CIO.  Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
32:37
August 30, 2021
Spotlight Episode: Adam Edwards of Telarus
In this episode, Nick and Kyle welcome Adam Edwards, CEO of Telarus. This is a wide-ranging conversation that explores many of the macro-level trends we're seeing in our industry right now; from the increasing deal flow and size, to attraction of private equity investments, to the recent Zoom/Five9 acquisition. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
24:19
August 24, 2021
CCaaS Series: Ken Presti of AVANT Communications
In this episode, Nick and Kyle welcome Ken Presti, VP of Research & Analytics at AVANT. Ken's most recent 6/12 Report, published in June 2021, tackled #CCaaS which set a nice backdrop to round out our #CCaaS series. The guys discuss the methodology of the 6/12 report, trends in the #CCaaS market (past, present, and future), and Ken gives a sneak peak at what's ahead. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
25:55
August 16, 2021
CCaaS Series: James Roth of Vonage
In this episode, Nick and Kyle welcome James Roth who is SVP, Head of Field & Enterprise Sales at Vonage. The guys discuss how Vonage has come to be major player in the enterprise communications space, the value prop specific to a cloud-base CCaaS solution to enterprise businesses, and explore where the market is heading. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
22:42
August 09, 2021
Cyber Security Episode: Ivan Paynter of Intelisys
In this episode, Nick and Kyle welcome Ivan Paynter, National Cyber Security Specialist at Intelisys. This recording took place a couple weeks after the Kaseya breach as REvil went dark. Kyle and Ivan discuss the situation and the nature of the supply chain/3rd party attack vector, then explore the broader cyber security environment today and how organizations should be addressing their security posture. Resourcive is a leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
33:02
August 02, 2021
CCaaS Series: Ralph Flamini of Five9
In this episode of our #CCaaS series, Nick and Kyle welcome Ralph Flamini, RVP of Five9. The guys discuss the big news of the Zoom acquisition and what it means for both Five9 and Zoom. This conversation takes place against the backdrop of the current competitive landscape around customer experience, how CCaaS supports its, and the business case for making that buying decision. Resourcive is a leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
24:28
July 22, 2021
CCaaS Series: Mike McCarron of Gladly
In our CCaaS series, Nick and Kyle speak with a variety of players competing in the emerging contact center technology arena. In this episode, we are joined by Mike McCarron, VP of Sales and Strategic Alliances at Gladly. Resourcive is a leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
25:10
July 12, 2021
CCaaS Series: Patty Hayward of Talkdesk
In our CCaaS series, Nick and Kyle speak with a variety of players competing in the emerging contact center technology arena. In this episode, we are joined by Patty Hayward, Director of Healthcare Strategy at Talkdesk. Resourcive is a leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
23:12
June 28, 2021
Spotlight Episode: Drew Lydecker of AVANT Communications
In our debut "Spotlight" episode, Nick and Kyle welcome Drew Lydecker, Co-Founder and President of AVANT Communications. This episode bridges our #UCaaS series and upcoming #CCaaS series. A great, wide-ranging conversation with one of the best in the business. Enjoy! Resourcive is a leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
37:50
June 21, 2021
UCaaS Series: Sam Barron of CallTower
In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Sam Barron, Director of Channel Sales Northeast at CallTower. Resourcive is a leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
18:22
June 14, 2021
UCaaS Series: Kevin Thomsen of Zoom
In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Kevin Thomsen, Leader of Master Agent Channel Sales at Zoom Communications. Resourcive is a leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
22:32
June 07, 2021
UCaaS Series: Jamaal Savwoir of 8x8
In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Jamaal Savwoir, Director of Channel Sales Engineering at 8x8. Resourcive is a leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
16:19
June 01, 2021
UCaaS Series: Maurie Munro of Masergy
In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Maurie Munro, Vice President of UCaaS Solutions at Masergy. Resourcive is a leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
19:02
May 24, 2021
UCaaS Series: Darrin Bryant of RingCentral
In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Darrin Bryant, Senior Regional Partner Manager at RingCentral. Resourcive is a leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.
20:16
May 17, 2021