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The Starr Conspiracy Podcast

The Starr Conspiracy Podcast

By Ocho

Welcome to The Starr Conspiracy Podcast where we talk about everything work tech.
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Make some brainspace with grace

The Starr Conspiracy PodcastJul 18, 2022

00:00
05:29
On babies and bathwater

On babies and bathwater

I never liked the idea of throwing out babies but at least I get the point of the saying, “Don’t throw the baby out with the bathwater.” A few companies that have been historically great places to work might want to take a fresh lesson from it, though.

Feb 01, 202302:58
Two green flags and a big yellow one

Two green flags and a big yellow one

As January closes, the tech sector is in full-on hunker-down mode, with layoffs (see more below) that unwind recent headcount growth and torpedo long-shot projects. Dark clouds aside, there are two big reasons for Work Tech optimism, but one significant caution.

Jan 27, 202301:47
It doesn’t have to be this way

It doesn’t have to be this way

In recent weeks, all of the big names in technology announced significant layoffs. What happened at Microsoft over the past week is endemic to a larger problem here, but I’ll spend a little time picking on them. Why? Because, honestly, I expected a little better.

Jan 25, 202304:01
Making magic with generative AI? Not yet

Making magic with generative AI? Not yet

The Generative AI Frenzy of 2023 is woven with so many fascinating threads for the implications for the future of all work but especially for marketing — designing better and faster, writing copy, developing PowerPoints, and even doing intern work. As Work Tech tries to figure out what this means for the industry, we can take a page from another field, one that’s already in full-on freak-out mode about AI: academia. As this article from The New York Times points out, the choices are to fight it or learn to work with it.

Jan 20, 202301:16
More proof that EX → CX

More proof that EX → CX

It’s been almost a month since Southwest Airlines had one of the biggest meltdowns in aviation history. A combination of bad weather in the wrong places coupled with ancient crew-scheduling technology sent the company into a metaphorical nosedive.

Jan 19, 202303:18
The future is coming into focus

The future is coming into focus

The tech industry is still roiling as the fallout from the past five years of irrational exuberance continues to unwind. However, the future of Work Tech continues to come into focus.

Jan 17, 202301:41
So, what do you do?

So, what do you do?

January gloom is definitely a thing here in the Pacific Northwest this time of year. With major holidays out of the way, and with about seven hours of actual daylight (if you can call it that), we’re all just powering through until spring. What am I reading in the pale blue light of my screen? Below are stories about quiet hiring (I know), CX and EX connections, and tech workers recalculating their risk. But first, I want to talk about what it’s like to be a work leader in 2023.

Jan 17, 202302:52
3 reasons to stay positive in 2023

3 reasons to stay positive in 2023

Just to close the book on 2022, it was a bruising year for startups. Layoffs were of 2001 proportions. Many expect 2023 to be another challenging year. After an investment downturn in 2022, VCs are sitting on mountains of capital to deploy, and many investors are telling portfolio companies not to plan on raising capital this year. As a result, startups are slowing headcount growth and preparing for worst-case scenarios. As it was, tech layoffs in 2022 happened faster than during the pandemic. Yeah, last year sucked. But what about 2023? Can we be optimistic? Absolutely. 

Jan 09, 202301:27
2022 Part Two?

2022 Part Two?

Happy new year! Hopefully, you were able to spend some time away from your e-mail inbox over the last few weeks and enjoy some non-newsletter time. We’re covering what’s keeping HR up at night, employment trends for 2023, and getting stuck in an Applebee’s. But first, we’ve got new HR laws to talk about. Don’t get too excited.

Jan 04, 202302:53
Looking back at Work Tech predictions from 2022

Looking back at Work Tech predictions from 2022

Revisiting Work Tech predictions from a year ago, the thing that stands out most is that people’s expectations were all over the place. For example, some correctly anticipated that hybrid and remote work would continue going strong in 2022, but others — even people who I thought knew better — predicted the pendulum would swing hard in the other direction, that people would return to the office in droves. ...

Dec 21, 202201:38
Out with the old, in with the new

Out with the old, in with the new

Let's jump into this week's Work Tech Weekly newsletter from Steve Smith. As we near the end of 2022, it’s hard to ignore the challenges facing the tech industry. This year has been one of the most difficult for the sector since 2001, and it’s important to learn from the past and look ahead to the future. I highly encourage you to read this Wall Street Journal article about lessons to learn from the 2001 tech bust. An entire generation of investors, founders, and marketers have only known a time when the growth of big tech companies outpaced the broader market, and capital was easy to come by because interest rates were at historic lows. The market dynamics that encourage growth at all costs don’t exist anymore. R-Value and Gross Profit Net Revenue Retention are high-value indicators for a reason. ...

Dec 16, 202201:39
2023 premonitions

2023 premonitions

Let's jump into this week’s Work Leader Weekly newsletter from Lance Haun: About this time of year, we can’t help but look ahead and try to figure out what’s going to happen over the next 12 or so months. The last time I did this, in 2019, I did not predict a global pandemic that would upend life and work as we know it. Thus, you can understand why I might be a little hesitant to do benign predictions about “AI coming to work” or “recruitment marketing taking a big step forward.” After all, it’s been a weird few years, and 2023 isn’t promising anything drastically different in that department. ...

Dec 15, 202202:14
Choose your own adventure

Choose your own adventure

Let's jump into this week's Work Leader Weekly newsletter from Lance Haun. Bad press for remote work won’t end. The “office apocalypse” is upon us. I’m not being dramatic. That’s the title of a story about low office occupancy that will likely cost cities hundreds of billions. The blame for persistent lower-than-normal office occupancy are those darn working folks who don’t want to fight the commuting hellscape every single day. ...

Dec 08, 202202:40
Skills to pay the bills

Skills to pay the bills

Let’s jump into this week’s Work Leader Weekly newsletter from Lance Haun: We all keep hearing about layoffs, and that probably won’t change until at least the end of this calendar year. While concentrated mostly in the technology sector, other industries are being impacted, including e-commerce, real estate, and consumer products — all of which were red hot during the pandemic. ...

Nov 30, 202202:37
Dark clouds, silver linings

Dark clouds, silver linings

For tech companies, the hits kept coming. Twitter is in turmoil. Crypto is crashing. There were multiple layoff announcements, including Meta and Salesforce. Tiger Global — an investment firm that has pumped big money into Work Tech over the past few years — slashed its valuations of private tech bets by billions. It’s hard to find a shred of optimism when the tech market is hitting its biggest dip since the dot-com bust.

But there is a silver lining: Out of this storm will be winds that propel the growth of the next stage of Work Tech growth. The core fundamentals of Work Tech are good. The bellwether brands of the industry — the big ERP/HCM players — are posting solid earnings and growth. The business pains that drive sales keep increasing. Remote work will continue to be a growth driver. Dozens of companies have routes to go public with solid fundamentals when the IPO markets become favorable again. This will be a good decade for Work Tech, even if 2023 is shaping up to be challenging. Stay positive and keep moving forward.

Nov 21, 202202:15
Aim higher than Elon

Aim higher than Elon

Lance is back with another Work Leader Weekly newsletter: We can do better than Musk’s Twitter disaster. It’s been a meme-worthy three weeks since Elon Musk’s Twitter takeover took place. From his proclamation that comedy is now legal, to his plan for the $8 fake verification checkmarks going about as badly as you’d expect, it’s easy just to laugh at what’s going on at the organization.

Nov 17, 202202:52
Talent acquisition leader pulse

Talent acquisition leader pulse

Yesterday, Lance was finishing out a great ERE Recruiting Conference in Atlanta. What did he learn from the leaders in the room during a tumultuous week for politics and economics? Here’s the latest Work Leader Weekly newsletter.

Nov 10, 202203:16
Want a better economy? Root for the Astros.

Want a better economy? Root for the Astros.

The 2020s have already been a difficult decade by any measure, as we have already confronted disease, war, and civil unrest. Now we face yet another challenge to peace, prosperity, and tranquility. I’m talking, of course, about that dreaded menace known as the Philadelphia Phillies.

Nov 04, 202201:17
Productive paranoia

Productive paranoia

In this week’s newsletter, Lance Haun wanted to start with the always-interesting world of economics and employee productivity before we covered the new chief remote officer role, HR’s 2023 priorities, and myths about Halloween candy.

Nov 02, 202204:24
Generative AI for generative growth

Generative AI for generative growth

In 1930, economist John Maynard Keynes predicted that in a hundred years we would work only 15 hours a week to satisfy our basic economic needs. Ninety years later, Americans work on average over 34 hours a week. How was he more than 100% wrong?

Simple. He underestimated technological innovation (and population growth), especially the tools that allow us to create more stuff with less effort.

In other words, automation.

The big news this month — besides inflation (more of the same) and Taylor Swift releasing her new album Midnights (“Anti-Hero” is an instant classic) — is something over which Silicon Valley has been erupting these last few weeks.

It’s called generative AI, and I expect it to transform Work Tech into something unrecognizable in a very short time.

Oct 29, 202204:11
Earnings: Not quite 🔥 but not 💩

Earnings: Not quite 🔥 but not 💩

It was a big week for Work Tech earnings, and … it could have been worse. Microsoft’s net income was down but Asure’s earnings were a relative bright spot. SAP profit was also down but cloud earnings were also a bright spot and its CEO sounded a bullish tone in that area. There was also bullish long-term sentiment from CEO Bill McDermott at ServiceNow, pushing its stock upward. ADP announced new CEO Maria Black along with earnings that beat expectations. Qualtrics and TriNet also posted solid earnings. All in all, not bad for Work Tech.

Oct 28, 202201:40
(Not so) quiet riot

(Not so) quiet riot

In this week’s newsletter, we cover how folks with disabilities are benefiting from remote work, which became the norm during the pandemic (and how much further we have to go). We also get updates on the cities that offered incentives for remote workers to move there and why you can finally have a tattoo and work for UPS. But first, it’s been two months. Why are we still talking about quiet quitting?

Oct 26, 202204:01
Raise your game

Raise your game

We are putting the finishing touches on an industry survey we conducted this month and last, with responses from over 700 Work Tech professionals about how their brands have fared in 2022 and what they expect in 2023. Some of the results were sobering, but some were encouraging.

Oct 21, 202202:39
The gig is up

The gig is up

Lance is back with a new Work Leader Weekly newsletter: This week in work leader news, the U.S. Department of Labor is proposing new rules for gig workers, half of employees are dealing with burnout, and someone asks the question: Can candle reviews tell us if we are going to have a COVID-19 outbreak? But first, we’ll cover why a possible recession and lingering workforce issues are causing big headaches for companies.

Oct 12, 202204:18
It’s not fair
Jul 21, 202206:15
Make some brainspace with grace

Make some brainspace with grace

The human brain has a limited amount of calories to make decisions. Over the millennia, our once-smooth brains evolved to reduce complexity to stave off threats. That’s why we like straightforward directions, simple charts, and contrast. Simplicity led to survival. Nowadays, when the world’s complexity bears down on you, it can feel overwhelming...

Music by Bonkers Beat Club, “Fifteen on Me.”

Jul 18, 202205:29
The four-day work week test

The four-day work week test

In this week’s newsletter, we’re covering fixing retention with money, Microsoft’s unique approach to organized labor, a return to annual performance reviews for Google, and green energy. Yeah, it’s all in here. But first, let’s see what the latest (and largest) pilot of a four-day week will be able to tell us about how sustainable this model can be for workplaces.

Music by Bonkers Beat Club, “Fifteen on Me.”

Jun 08, 202208:24
A silver lining for Work Tech?

A silver lining for Work Tech?

There’s still plenty of ugly stock market news out there with still plenty of bubble-bursting talk and layoffs. But, believe it or not, there’s actually some good news for Work Tech if you look closely.

Music by Bonkers Beat Club, “Fifteen on Me.”

May 20, 202205:02
Is this the future of work? Cause it’s still not great.

Is this the future of work? Cause it’s still not great.

It’s been a long time since I’ve met a work leader who doesn’t want to see the workplace improve. While we might agree to disagree on how that will come about or what elements need to change, we all agree there is a big potential for improvement. 

Hear the latest from Lance on his Work Leader Weekly newsletter.

Music by Bonkers Beat Club, “Fifteen on Me.”

May 18, 202206:32
Why PwC is investing $2.4 billion in EX

Why PwC is investing $2.4 billion in EX

Today, we’re covering why people are returning to their old jobs, the global skills shortage, and why the wellness industry might need a little health check. If any company is incredibly dependent on its people, it’s professional services firms. We would know, being that we do professional services. 

Being able to retain key talent is critical in these organizations. The institutional knowledge and experience that walks out the door for another job become exponentially more painful as the years go on as well.

PwC knows the stakes. The company had already announced that all of its client service professionals could work remotely permanently. Nearly a quarter of their workforce has already taken advantage of the ability to work virtually full time. ...

Music by Bonkers Beat Club, “Fifteen on Me.”

May 11, 202208:32
Work Tech looks a lot better than the rest of tech

Work Tech looks a lot better than the rest of tech

April closed with the Nasdaq Composite Index notching its worst monthly performance since February 2009. Time to pour bourbon on your Post Toasties? Not quite. 

The fear factor in Work Tech should be lower than in the rest of the broader tech sector. ServiceNow earnings? Killing it. ADP earnings? Up as well. In fact, there was lots of good earning news last week. And Salesforce showed that the Future of Work is a big part of its growth strategy. Also, Work Tech investment YTD already makes 2022 the second-highest investment year on record after 2021.

Music by Bonkers Beat Club, “Fifteen on Me.”

May 10, 202205:21
Stuck between the office and a hard place

Stuck between the office and a hard place

A new Work Leader Weekly from Lance coming up. This week, we’re writing about the very serious issues of why flexible work depends on men, the life and death consequences of bad private equity deals, and more return to office.

Music by Bonkers Beat Club, “Fifteen on Me.”

Apr 27, 202208:10
A down quarter with an asterisk

A down quarter with an asterisk

After Q4’s record $10.9 billion Work Tech investment, Q1 was going to be hard-pressed to beat that number — and it didn’t. When the books closed on Q1 2022, Work Tech investment was down 23% to $8.209 billion, which ended a streak of eight quarter-to-quarter Work Tech investment increases. Still, Q1 2022 was the second-best Work Tech investment quarter of all time, and a 91% increase from Q1 2021. And with the deals closed year-to-date, 2022 has already surpassed 2020 for the second-best Work Tech investment quarter ever.

Music by Bonkers Beat Club, “Fifteen on Me.”

Apr 26, 202203:53
People ops is ops

People ops is ops

Imagine you run an airline. You’ve somehow survived the pandemic. You’re prepping for what promises to be a very busy travel season. You have a route to Hawaii that banks you serious cash. But you have to cancel all your flights there this year.

Why? Fuel prices? Jets? Route logistics?

Nope. People. Specifically, pilots. I’m told they are pretty important to that whole flying thing.

This summer, airlines will pay for it big time. But no business is immune to these challenges. People ops is essential to the operation of any business. It’s time for the function to be integrated into the organization with the same rigor as the rest of the operations function.

Music by Bonkers Beat Club, “Fifteen on Me.”

Apr 26, 202207:17
Ransomware gangs have HR too.

Ransomware gangs have HR too.

So, ransomware gangs have HR too, eh? It seems a business is a business is a business. 

Not sure how to feel about this, but a series of document leaks reveal operational details about the Russian ransomware gang known as Conti, as well as what’s perceived as its most prized possession of all: Its HR department details.

The messages show that Conti operates much like a regular company, with an HR department, bonuses, performance reviews, and even employees of the month.

All we can wonder is — what Work Tech platform do they use? Steve’s assuming it isn’t Kronos. Are they on a single platform? Or do they take a best-of-breed approach? Are its HR leaders SHRM certified? There’s a lot to wonder about here. So that’s what Steve was reading this weekend.

Music by Bonkers Beat Club, “Fifteen on Me.”

Apr 18, 202205:03
Is there a big chill coming for startups?

Is there a big chill coming for startups?

As someone working in Work Tech, how worried should you be about the macro-economic outlook? The reason we ask is the appearance of a TechCrunch article wondering aloud if it is time to start worrying about startup layoffs. It’s a fair question. The Ukraine war grinds on, adding to economic uncertainty. The Fed is raising interest rates and ratchets up the prospect of a recession. Inflation has proven to be non-transitory. The global supply chain continues to be disrupted. We continue to experience the tightest job market ever. There are a lot of storm clouds out there.

However, there are also lots of reasons to be positive. The underlying fundamentals of Work Tech remain strong. As the books close on Q1, the $8.125 billion in Work Tech investment may be a 25% decrease from Q4’s all-time record $10.9 billion, but it’s still up 86% from Q1 2021. Also, deal volume was at an all-time high — 202 deals, up 35% from Q4. And mega-deals keep coming, like Bay Area startup Remote. They power payroll and HR for distributed global workforces, and just raised $300 million from Softbank. TL;DR: It’s too early to panic.

Music by Bonkers Beat Club. “Fifteen on Me.”

Apr 15, 202206:00
Safe or not, you have to get back in the water

Safe or not, you have to get back in the water

The pandemic seems to continually find new ways to challenge business strategies and thwart planning efforts. Then the Russian invasion of Ukraine has set the world — and your employees — on edge in a completely different way.

Through it all, we persevere. With good fortune and the right mindset, we even thrive. This week, we look at how companies are thriving in different ways, all navigating the waters and finding the best boats for themselves, including a focus on abundance rather than scarcity or limitations.

Music by Bonkers Beat Club, “Fifteen on Me.”

Apr 14, 202206:24
If you ain’t people first, you’re people last

If you ain’t people first, you’re people last

We all survived another April Fool’s Day, and, thankfully, this year we saw even fewer major organizations trying to prove how witty they are. This week we’ve gathered insights on employee compensation from the front line and beyond. We’ll also share more thoughts on new unions and celebrating Trans Day of Visibility. We promise not to try to be too clever (but we think we’re pretty funny).

Email us at marketing@thestarrconspiracy.com to subscribe!

Music by Bonkers Beat Club, “Fifteen on Me.”

Apr 06, 202204:59
Thoma Bravo buys Anaplan for $10.7B

Thoma Bravo buys Anaplan for $10.7B

Last week’s work tech weekly newsletter written by Steve Smith summarized some recent trends and introduced the employee engagement market map. What’s that? Stay tuned. Email us at marketing@thestarrconspiracy.com for all the deets.

Music by Bonkers Beat Club, “Fifteen on Me.”

Mar 31, 202204:21
Power to the people

Power to the people

Power to the people. Lance has pulled together some great insights in his Work Leader Weekly newsletter.

It’s allergy season, but between sneezes, we’ve gathered some great insights on how employees are using their newly found power to push organizations (for the better) as well as a very real take on very fake LinkedIn profiles. Plus, does a four-day work week really work? Nobody asked us but we’ve been at it for nearly a year (hint: it’s kinda amazing). 

Sign up by emailing marketing@thestarrconspiracy.com.

Music by Bonkers Beat Club, “Fifteen on Me.”

Mar 30, 202205:45
New finance newsletter: Choppy waters need a steady gaze

New finance newsletter: Choppy waters need a steady gaze

If you hadn’t heard, we published a brand new monthly newsletter authored by your faithful podcast host focused on the finance leader. Sign up today: https://secrets.thestarrconspiracy.com/work-fund-newsletter-sign-up

Feedback? Write to marketing@thestarrconspiracy.com

Music by Bonkers Beat Club, “Fifteen on Me.”

Mar 29, 202205:47
A better solution for hybrid?

A better solution for hybrid?

Lance Haun offers the permission-based vs. permissive-based approach to remote work in his latest Work Leader Weekly newsletter. Questions, feedback, links mentioned in the episode? Email marketing@thestarrconspiracy.com.

Music by Bonkers Beat Club, “Fifteen on Me.”

Mar 16, 202206:32
The return of employee engagement

The return of employee engagement

The return of employee engagement. Thought you were done with that, eh? Well, buckle up. We have a new hot take.

We’ve all spent the past two years obsessing over the Employee Experience (EX) and how to improve it. While everyone was scrambling to improve EX, Gallup's research showed that Employee Engagement dipped for the first time in a decade amid rising hiring and retention challenges.

Fortunately, there’s no shortage of solutions dialed in on Employee Engagement for today’s complex reality. Starting with the 2022 Employee Engagement Market Map, The Starr Conspiracy is launching a new series of Market Maps over the next year to help you make sense of it all. Find them and more at thestarrconspiracy.com/resources.

Support our friends in Ukraine: https://fundly.com/respect-the-blue-and-yellow-1

See the Reverse Mullet webinar: https://www.youtube.com/watch?v=kf7LZVHN1g8

See this week’s episode of ‘hey, Bret Starr!’ https://www.youtube.com/watch?v=6ZITxk8DpJA

Hit us up at marketing@thestarrconspiracy.com.

Music by Bonkers Beat Club, “Fifteen on Me.”

Mar 14, 202204:13
When will equity come for women in HR?

When will equity come for women in HR?

Because calendars are unyielding, this podcast is coming to you a day after International Women’s Day (IWD). One of the missions of IWD is “to forge inclusive work cultures where women's careers thrive and their achievements are celebrated.” Work leaders in HR are expected to take a lead in blazing that trail, but they are filling their cups from a dry well. 

Check out the latest from Lance Haun’s Work Leader Weekly newsletter. Email marketing@thestarrconspiracy.com for the links mentioned and to sign up. Later.

Music by Bonkers Beat Club, “Fifteen on Me.”

Mar 09, 202206:07
Marketing down to the bone: Friction, sparks — and transformation

Marketing down to the bone: Friction, sparks — and transformation

One of our top writers is Lou Chapman, a man who’s been with the agency for over a decade. He posted a blog this morning called, “Marketing down to the bone: Friction, sparks — and transformation.” The summary? You should be a little nervous when marketing. Listen to what he has to say about learning from his clients. Read the blog here: https://blog.thestarrconspiracy.com/marketing-down-to-the-bone-friction-sparks-and-transformation/

Music by Bonkers Beat Club, “Fifteen on Me.”

Mar 03, 202208:18
Work tech hits the main stream

Work tech hits the main stream

The invasion of Ukraine is an avoidable tragedy, and Lance couldn’t start his newsletter without mentioning it first. He wrote last week, in addition to the undeniable humanitarian crisis caused by this attack, that there will be work technology impacts for years to come. Nobody is left untouched, even for those of us thousands of miles away.

If you want to help out, Bret Starr shared some resources from one of our Ukraine-based partners that we’ve been working with since 2020. Our friends would appreciate any of your support.

Separately, sign up to the Reverse Mullet webinar featuring Laurie Ruettimann and Lance Haun. 

Also, there are still a few days to get your free pass and watch the sessions that interest you the most.

Lance cites a whole lot more in his newsletter, so do subscribe when you get the chance.

That’s all this week. Leave us some feedback at marketing@thestarrconspiracy.com. See you next time.

Music by Bonkers Beat Club, “Fifteen on Me.”

Mar 02, 202207:14
What is the product delusion?

What is the product delusion?

Today we’re recapping partner Steve Smith’s newsletter, the Work Tech Weekly, out today. If you don’t know Steve, he’s been a partner at the agency for over a decade and is a work tech guru. Definitely, definitely get to know him if you have the means. He is so choice. If you want to sign up for the Work Tech Weekly, send us an email at marketing@thestarrconspiracy.com. Here’s what we’re talking about.

  • Product delusion
  • Weekly metaverse minute
  • Funding and acquisitions
  • Work Leaders Weekly
  • Industry notes
  • Around the shop

That’s it for today. Give us some feedback. Later.

Music by Bonkers Beat Club, “Fifteen on Me.”

Feb 11, 202205:20
Love is *still* in the stale office air

Love is *still* in the stale office air

Our very own Lance Haun has released his latest newsletter called the Work Leader Weekly. Haven’t subscribed yet? Go here: http://secrets.thestarrconspiracy.com/work-leaders-newsletter-sign-up. Feel free to email lance@thestarrconspiracy.com for the deets. 

Subscribe to the newsletter or listen for the dish on these themes:

  • Feeling the Love at Work
  • Isn’t It Time to Pay ERG Leads?
  • Quick Hits From Around the Web

That’s all we got today. Questions? Feedback? Email marketing@thestarrconspiracy.com. Later.

Music by Bonkers Beat Club, “Fifteen on Me.”

Feb 09, 202205:54
Season 2 trailer

Season 2 trailer

What’s up, party people. We’re back, and we’re dishing out all the hot goss from every corner of the agency about all things work tech. You’ll hear short, weekly bites on a range of takes and topics. Stay tuned this season for newsletter recaps, new insights, and new voices as we decentralize our content machine. Questions? Feedback? Ideas for new episodes? Hit me up: marketing@thestarrconspiracy.com. Later.

Music by Bonkers Beat Club, “Fifteen on Me.”

Feb 07, 202201:57
Stay positive for pent-up demand

Stay positive for pent-up demand

Stay positive. We think next year is going to be a blockbuster year for Work Tech. When you look back at 2020, sales of everything but communication, collaboration, and wellness solutions basically came to a halt between March and May, but activity began to rebound after that.

Dec 03, 202003:06