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How Not to Start an Ad Agency

How Not to Start an Ad Agency

By Tim Stiefler

Right before the pandemic hit I started an agency and holy mother of god, I didn't know what I was in for. There is so much inherent drama in starting a business, particularly a creative agency. The competition is insane. The overhead is high. Client retention is a joke. So I figured I'd share my story as it unfolds to show you what it's like to start your own thing. And of course, what not to do.
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Currently playing episode

Hey Whipple Squeeze This (Luke Sullivan)

How Not to Start an Ad AgencyJun 03, 2022

00:00
37:38
Hey Whipple Squeeze This (Luke Sullivan)

Hey Whipple Squeeze This (Luke Sullivan)

Luke Sullivan is an advertising hero of mine who agreed to talk to me on the podcast. Why? I have no idea. 

He's the author of Hey Whipple Squeeze This, the first book I read when starting out as an advertising creative, and one I've reread multiple times. And I don't reread anything. 

Back in March he released its 6th and final edition so we discussed that, copywriting, and a branding project we were working on. His advice was so good we had to scrap months of work and start from scratch. Damn you Luke!

Enjoy.

Jun 03, 202237:38
Unexpected Ways to Generate New Business (David Moore)

Unexpected Ways to Generate New Business (David Moore)

Today's episode features multi-agency owner and all around marketing ninja warrior, David Moore. He currently runs two agencies and has done some wild and effective things to generate new business.

One time he sent a long piece of foam board to target decision makers at companies he wanted to work with. The boards were too long to fit in their mailboxes and stuck out, which was the point. On each board were the words, "Want to stick out?".

It worked.

If you enjoyed the last episode with NBZ about generating new business, this is the perfect companion. Have a listen. Enjoy!

Oct 07, 202136:44
Marketing Your Marketing Agency (NBZ)

Marketing Your Marketing Agency (NBZ)

"We make cool s**t for brands."

I'd be lying if I said I loved it. It’s a little try hard, and to Simone Oppenheimer and Rachel Segall, it isn't a compelling, sellable point of differentiation.

You see, Simone and Rachel run their own startup. It’s called NBZ. And I admittedly thought they were a consultancy that gave tactical suggestions on how to drum up new business. But they are not. They're so much more than that.

NBZ, in my mind, is a marketing agency for marketing agencies. They take the things we're so good at doing for others, and force us to do it on ourselves. It's like going to Mr. Miyagi to be taught how to punch only to find yourself doing chores for days. Then to look back later and realize you’d suck at punching if you didn’t put in that initial work.

Was that a good analogy? I don’t know. You know what else I don’t know? Whether Gush is a brand about making cool shit. I’ll have to get back to you on that.

In the meantime, listen to them blow up what we built in the best possible way.

Enjoy.

Sep 16, 202142:10
This will get me canceled (Steve Harrison)

This will get me canceled (Steve Harrison)

Steve Harrison and I discuss his book "Can't Sell, Won't Sell." It's going to ruffle some of your feathers.

There's definitely been a lot of change this past year to correct the problems in our industry, some of which may have been over corrections. I think Steve believes the latter. Problem is, I'd be lying if I said I didn't agree with him on most of his points, hence the name of the episode. Enjoy?

Aug 12, 202126:08
Differentiating Your Brand (Craig Dubitsky)

Differentiating Your Brand (Craig Dubitsky)

I saw Craig speak on an Adweek panel and knew I had to chat with him. In a crowded dental hygiene space, he found a way to stand out. Finding a niche, a genuine niche, is something so many brands struggle with. Enjoy this MasterClass in brand differentiation with someone who succeeds by being nice.
Aug 05, 202137:14
How to Build an Ad Agency (Meryl Draper)

How to Build an Ad Agency (Meryl Draper)

Quirk Creative has been popping up everywhere as I've gone through this entrepreneurial journey. They're a small agency, like Gush, but  3 years ahead of us. And they've accomplished a ton in that time.

They've gone from 2 to 20 employees. Adweek ranked Meryl in the Creative 100 and Quirk as 2019's 9th fastest growing Agency (globally). They keep landing bigger, higher paying clients. And I want to be like them when I grow up. Learn how as I do.

Jul 01, 202138:24
The CMO of Sky Zone Knows Data (Josh Cole)

The CMO of Sky Zone Knows Data (Josh Cole)

Data runs everything. If you can harness it through qualitative and quantitative research, you'll win. Listen in as Josh Cole, CMO of Sky Zone, takes me through how proper research works.
Mar 26, 202132:23
Influence Through Influencer Marketing (Angelic Vendette)

Influence Through Influencer Marketing (Angelic Vendette)

Angelic Vendette is a master of influencer marketing who shows me how to not suck at doing it myself. She developed and lead campaigns at Sephora, is the current Global Head of Social, Content & Influencer Marketing at StitchFix, and is applying her expertise to her own startup, a fur coat brand called Petit Poussin. Lot's of good nuggets in this one for you to munch on.

Mar 12, 202136:04
How to Email Marketing Good (Max Johnson)

How to Email Marketing Good (Max Johnson)

Max Johnson is an email marketing ninja warrior. So much so, he was hired by the Hilary Clinton's campaign to do it for them. Now he's applying his black belt knowledge to his own business (Awe Inspired) and divulging his tips and tricks to me. If you're looking to up your email marketing game (and you should be), do what I did, and listen to this man. Enjoy.

Mar 04, 202132:49
Back to the Basics (Dave Dye)

Back to the Basics (Dave Dye)

Dave Dye got a grocery store owner to agree to something unusual. For over a month, Dave created ads using a sandwich board stanchion thingy on the sidewalk outside the storefront. He chalked really creative ads. Really straightforward ads. Simple ads. Visual ads. Highly targeted ads. Culturally relevant ads. Cheese ads. Coffee ads. All kinds of ads to get people in the store.

Dave then compiled his data and posted it to his blog (listed in comments) for everyone to see. Does creativity matter in advertising? Find out that and more on this week's episode. Enjoy!

Feb 25, 202129:39
On the Importance of Brand (Kenny Haisfield)

On the Importance of Brand (Kenny Haisfield)

After a 3ish month hiatus “…but seriously” is back. And dare I say, bigger than ever.

Why the break? Well we got busy. In a good way. We still are, but I’ve brought on support so I can do the show. Hopefully you continue to get as much out of it as I do.

In this episode, after providing the usual Gush update, I get a branding masterclass from Kenny Haisfield. He’s the founder of Kenny Flowers, a business that’s so much more than Hawaiian shirt company. They're a vacation mindset, which allowed for them to expand into other products and build a community. 

If you want proof that quality branding is essential, here it is. Enjoy.

Feb 22, 202129:36
What's an insight? (w/ the B in KBS)

What's an insight? (w/ the B in KBS)

Jon Bond is the Bond in Kirshenbaum Bond + Partners (KBS today). Regardless of how you feel about KBS now, while Jon was there they turned out better creative, more consistently then anyone at the time. It's how they became the largest independent agency in the country. They pioneered guerilla marketing, popup stores, and other forms of what would eventually come to be known as viral marketing. They made snapple famous. They made Delta famous. They made Michael, Victoria and Tommy famous. So whether it's a drive, walk or break, pop those airpods in and get ready for a knowledge tsunami. 

Nov 10, 202030:23
How to sell great work (Mark Denton)

How to sell great work (Mark Denton)

Mark Denton is the Guy Ritchie of advertising creatives. You can hear it in his voice and see it in his accolades – just google him. He's one of the few people who graduated from ad creative to ad director. He’s also written a book about remaining childish and wears clothes with his name printed on them. If you’re not convinced this episode is worth listening to you’re as nonsensical as nonsense. Enjoy.

Shout-out to Julian Hanford, the Annie Leibovitz of advertising, on the photo of Mark.
Nov 05, 202036:13
A biz dev executive teaches me biz dev (Greg S Jacobs)

A biz dev executive teaches me biz dev (Greg S Jacobs)

The art of Business Development and selling has become the most important part of my job. So I spoke to someone who's really good at it. Here are 3 key takeaways from my conversation with the ex Nascar and Redbull executive, Gregory S. Jacobs.

1) For your sales outreach, use the subject line: "Gush, The World's First Comedy Ad Agency – watch this."

2) Within the message, have a 15 second video where I introduce the agency in a humorous way. Why? Leading with content eliminates walls of text, proves that you can create bite sized content, and educates people about your unique selling proposition in a more entertaining, approachable way.

3) End with one line – "If this peeked your interest, we're here."

That's it. Thank you Greg.

Sep 28, 202026:52
How Travis Lachner got 30,000 followers on LinkedIn

How Travis Lachner got 30,000 followers on LinkedIn

The LinkedIn algorithm is ever-changing. Travis Lachner, mastered it. 

Today, he has 30,000 LinkedIn followers, a successful ad agency and consulting firm called South Ventures, and a mustache fit for the roaring 20's. Here are  three key takeaways from this week's podcast episode:

1) If you're writing LinkedIn articles, you're pissing in the wind.

2) Commenting, liking, and engaging with others improves the performance of your own posts. 

3) LinkedIn has other post formats you're likely not aware of, including pdf carousels that could 10x your engagement. 

Sep 24, 202028:09
How Ryan Fey went from ad man to Grill Dad

How Ryan Fey went from ad man to Grill Dad

Don't let the image below fool you, Ryan Fey is a nice, fun-loving, teddy bear of a man. He's also the Co-Founder of Omelet, an ad agency that gets paid to make stuff that doesn't suck. But now he's onto his next adventure, #GrillDads.

Grill Dad's is the spawn of the "Next Food Network Star" – a #GuyFiere show where people compete to win a pilot episode on the channel.

Fey and his less good looking half (?) Mark Anderson, won the show, made the pilot, and got it picked up for a season. Now, for the first time, they've turned their attention from advertising for others, to advertising for themselves.

Enjoy.

Sep 17, 202038:23
Why this Grey ECD thinks like a PR person (Graham Drew)

Why this Grey ECD thinks like a PR person (Graham Drew)

I started as an account guy, telling clients they were right and pretending to smile. Graham Drew started as a PR guy, ringing the phones and pitching stories with soul-crushing results.

Today, I run a struggling ad agency and Graham is a Global ECD at Grey. But despite his greater success, I felt like I was talking to an equal. Because Graham is unusually humble despite his title. Together we discussed insecurity, ascension, and how to view seemingly negative things in a more positive way.

Enjoy.

Sep 14, 202029:25
A former head of International Planning at BBDO teaches me Planning (Martin Karaffa)

A former head of International Planning at BBDO teaches me Planning (Martin Karaffa)

This has been a tough week for Gush, and by extension, me. But through the highs and lows this podcast remains an absolute joy.

Today I'm stoked to share my conversation with Marty Karaffa. He's a legendary planner and the former Global Head of International Planning at BDDO. Today he's an Associate Partner at Hofstede Insights, a speaker, researcher, facilitator, semiotician, and decoder of culture for global organizations.

I don't know what semiotician means but I'm pretty sure you should give this episode a semiotician.

Sep 11, 202038:12
Mychael Owen is my Dad's favorite guest

Mychael Owen is my Dad's favorite guest

If you work in advertising and don't experience a midlife crisis, you might be an alien.

Mychael Owen isn't. He's a man. And a few years ago he left his own agency to pursue a greater purpose in the clothing industry. Nowadays, Mychael has a successful clothing line called Always Wear Red, and is chronicling his 50's with one post a day via his blog 50odd. Today will be his 774th post.

If you're in a rut, or want to meet my Dad's favorite guest, give it a listen.

Sep 09, 202031:46
The man who gave me a chance (Doug Scott)

The man who gave me a chance (Doug Scott)

Doug Scott gave me my start in advertising.
I was a 24-year-old former personal assistant to Tucker Max, with zero advertising experience and no clue what a "dial in" was. For Doug, that didn't matter. He didn't hire normal people. He took on restaurant managers, journalists, and swiss army knives of all kinds. I wouldn't be where I am today if it wasn't for him.
But I gotta be honest, Doug terrified me. He's a passionate and extremely smart dude who was determined to change the industry. And I was an insecure adolescent who just wanted him to like me. But when we chatted, it felt like I was talking to an old friend, a peer almost. I didn't realize how much I had grown and the confidence I built since first walking through the doors of Ogilvy. The best part is, during those 6 years, Doug grew just as much.
Enjoy.
Sep 04, 202039:19
The author of "Strategy is Your Words" teaches me strategy (Mark Pollard)

The author of "Strategy is Your Words" teaches me strategy (Mark Pollard)

I don't get strategy.

I don't see why its important, why you can't use your own intuition, why its worth all that money, and why entire floors of agencies are dedicated to that discipline. Briefs are obnoxious and longwinded and insightful insights are scarce. Is there more to what they do?

So, I talked to @Mark Pollard, a strategic ninja warrior who hasn't had a drink in 3 months and recently released the book, "Strategy is Your Words". Mark was able to break it down for me using my real client as an example. As a result, I know am starting to get why this intangible science is so important, and so will you.

I'm sure Mark can charge a gazillion dollars for his consulting, but I got it for free, and now so do you. As thanks I'd like to get a new hashtag trending – #BeLikeMark

Enjoy.

Sep 02, 202028:55
The founder of D&G reveals my purpose (David Angelo)

The founder of D&G reveals my purpose (David Angelo)

Today's guest is David Angelo, an American Advertising Federation Hall of Achievement Inductee, and the founder of David & Goliath.

But, he's much more than that. David is a purpose hunter. To him, an agency should embody what you care about most. To me, that's making the world a happier place using humor. Or so I thought...

If you care about personal branding, self discovery, or me, give it a listen.

Aug 31, 202029:48
Overcoming founder depression (w/ Hampus Jakobsson)

Overcoming founder depression (w/ Hampus Jakobsson)

Entrepreneurs are:

2x more likely to suffer from depression
6x more likely to have ADHD
3x more likely to struggle with addiction
11x more likely to receive a bipolar diagnosis

Hampus Jakobsson knows this more than most. Over the course of his career Hampus has dealt with the mental quibbles that befall every founder. In addition to being an investor, multi-board member, coach, and General Partner (@Pale Blue Dot), Hampus is a leading voice in entrepreneurial mental health.

He's spoken at Tedx, PODIM, and most recently, for some inexplicable reason, he's spoken to me.

Listen in as Hampus and I uncover the mental obstacles standing in my way.
Check it.

Aug 28, 202047:45
Cindy Gallop is here to blow shit up

Cindy Gallop is here to blow shit up

Cindy Gallop is the Michael Bay of business and she's here to blow shit up. If you don't like it, that's on you.

She's unapologetically motivated, radically authentic, and is making the world a better place in ways you'd never expect.

Beyond that, she's a personal brand-building ninja, and the Founder of MakeLoveNotPorn – the world's first user-generated crowdsourced #socialsex videosharing platform.

Don't know what that means? Find out on this week's podcast.

Aug 26, 202039:41
A CEO teaches me how to be a CEO (w/ Dan Park)

A CEO teaches me how to be a CEO (w/ Dan Park)

Dan Park is the CEO of Clutch, a disruptive #automotiveretail company that sells cars online.

In the past, I've interviewed experts on the #advertising side. Dan isn't. He's a client. And understanding how businesses evaluate agencies is invaluable.

Beyond that, Dan teaches me #leadership techniques and his number one approach to running an effective business. Which at the end of the day is what Gush is. A business. And if I can't lead, I can't grow.

Enjoy.

Aug 21, 202029:35
Chris Stang is better at building brands than you

Chris Stang is better at building brands than you

Chris Stang is the CEO of Zagat, co-founder and CEO of The Infatuation, my Adweek mentor, and today, he's my podcast guest.

Just 20 minutes into our conversation, Chris teaches me more about branding than anyone else ever has. If you listen, you'll understand why.

Aug 17, 202034:30
Mark DiMassimo on what I'm doing wrong

Mark DiMassimo on what I'm doing wrong

"How to Get Your Dream Podcast Guest"

2 months

8 comments

5 messages

4 emails

For a one on one with my advertising hero Mark DiMassimo, that's not bad.

Was I afraid? You bet. Did I feel like a nag? For sure. But because I made a promise to myself that I wouldn't stop until he asked me to, it didn't matter. I was in complete control of fulfilling that promise and the frustration of not doing it was greater than the fear of trying.

Mr. DiMassimo, you're an inspiration and a friendly soul. Thank you for the MARKeting masterclass (see what I did there?).

Enjoy.

Aug 13, 202039:46
How marketers can break into E-Sports (w/ Marc Patterson)

How marketers can break into E-Sports (w/ Marc Patterson)

Since this whole COVID thing mucked up the ad industry I've been searching for windows of opportunity. This lead me to #Esports, the NFL of gaming.

Using my podcast as an excuse, I swindled Marc Patterson, the Esports Co-Chair of LAVA, to teach me how to land clients in the space. And he did just that.

But before I leave you to it, I'd like to apologize to anyone in the Esports industry who has fallen victim to my outreach efforts. Yes, I am a LinkedIn terrorist, and yes, I do have trouble sleeping at night.

Enjoy.

Aug 11, 202029:47
George Tannenbaum is the Best Copywriter of All Time

George Tannenbaum is the Best Copywriter of All Time

It's rare you'll find an advertising creative who aspired to work in the industry. Most of us, myself included, paused our artistic aspirations to make money. Except for George Tannenbaum. He's right where he's always wanted to be: crushing briefs by putting pen to paper.

George is unquestionably my favorite writer. And I'm not the only one. Read any post on his blog and you'll see why. My sweet LinkedIn compadres, todays guest is an absolute fucking legend. Enjoy.

BLOG: www.AdAged.com

Aug 07, 202038:10
How I landed Forbes 30 under 30 (w/ Ty Stafford)

How I landed Forbes 30 under 30 (w/ Ty Stafford)

Meet my pal Ty Stafford. Ty hacked his way into the Forbes 30 under 30 list 5 years ago and hasn't looked back. Over his career he's helped build Red Bull Media House, Omelet, and NVE Experience Agency's content offering. Over our friendship he's hurt my feelings, flaked on plans, and hurt my feelings some more.

...but seriously, join me as I learn how to build my personal brand with the best digital content creator I know.

#podcasting #covid19business #forbes30under30

Aug 03, 202033:54
How I started an ad agency on 4 hours of sleep (w/ Carianne Polo)

How I started an ad agency on 4 hours of sleep (w/ Carianne Polo)

Carrianne Polo is where I want to be. Her agency, New Park Creative, is crushing it, winning RFP's, all that jazz. She's also one of the most driven people I've ever met. Check it.

www.newparkcreative.com

Jul 31, 202030:17
Sagas of a vaginal care debonair (w/ Shannon Klingman)
Jul 28, 202040:04
Blood, bees, and advertising for good (w/ Ben Kay)
Jul 25, 202001:07:05
Be your own client w/ Damian Dayton

Be your own client w/ Damian Dayton

Damian Dayton is the CCO of Creatably, one smart cookie, and the namer of this podcast. But seriously, he came up with the name ...but seriously.

They're the only agency that builds and markets their own products (at least that I know of). So hop in, fire up your fav podcasting app, and learn from this marketing sage as I do.

Jul 20, 202023:43
An interview w/ the enemy (Adam Hunt)

An interview w/ the enemy (Adam Hunt)

Ok, he's not actually the enemy, just another fellow comedy ad agency founder. A smart, kind, and experienced one at that.

Jul 15, 202039:59
"Am I racist?" w/ Nicholas Love

"Am I racist?" w/ Nicholas Love

Nicholas Love is a former ESPN broadcaster,  the current Digital Engagement Director at G&S. He's also black man and willing to share his perspective on the industry with someone as clueless as I am. Over the course of the conversation I learn about the unconscious biases within all of us, how to solve racism in the industry, and whether or not I'm being offensive in how I ask questions.

It's a great and timely episode, and I can't thank Nicholas enough for giving me his time and voice. The dude is eloquent as f.


Jul 10, 202027:51
Poop, Tik Tok, and Creating Ads That Sell w/ Jonny Vance
Jul 10, 202032:55
Side Hustle Your Way to Success w/ Jeff Greenspan

Side Hustle Your Way to Success w/ Jeff Greenspan

Jeff was BuzzFeed’s first chief creative officer, worked closely with “Zuck” at Facebook to launch Timeline, and wrote for filmmaker Michael Moore. He also is a master of mischief, with stunts that have landed him in the New York Times, Vice, Time, and even Wikipedia. Together we discuss life during quarantine, Casey Neistat, and how to side hustle your way into success.

Jul 10, 202025:34