Podcast My Business

Tony and Jessica discuss the challenges of dealing with negative comments on social media and the importance of empathy. The conversation concludes with the significance of rest, exercise, and connecting with nature for overall well-being.

16:24 Ignoring Nasty Comments on Social Media

17:33 Starting the Day with Gratitude

18:23 Being Empathetic and Understanding Others

20:00 Coping with Stress and Calming Down

21:14 Getting Proper Rest and Exercise

22:03 Finding Healing and Solace in Nature

23:01 The Benefits of Traveling and Experiencing Different Cultures

25:32 Creating Your Own Family

26:19 Conclusion

Jessica shares her personal background and the inspiration behind her book, 'The Quest for Family.' They also explore the role of nutrition in mental health and productivity, emphasizing the need for healthier food choices.

Jessica provides tips for eating well and highlights the impact of additives and excessive sugar intake.

They discuss the challenges of dealing with negative comments on social media and the importance of empathy.

The conversation concludes with the significance of rest, exercise, and connecting with nature for overall well-being.

Takeaways

During the holiday season, it is important to prioritize mental health and healthy relationships.

Making healthier food choices can positively impact mental health and productivity.

Ignoring negative comments on social media and focusing on empathy can help maintain a positive mindset.

Taking time for rest, exercise, and connecting with nature is essential for overall well-being.

Chapters

00:00 Introduction and Background

01:18 Stresses and Pressures of Christmas

01:36 Jessica's Background and Book

03:13 Building a Business Family

03:44 Importance of Mental Health in the Workplace

05:00 Making Healthy Food Choices

06:40 Setting Goals and Working Hard

08:39 Providing Healthy Options in the Workplace

09:56 The Impact of Unhealthy Eating on Health and Productivity

10:39 Making Choices for Mental and Overall Health

11:28 The Additives in Processed Foods

13:26 Tips for Eating Healthier

14:08 Avoiding Excessive Sugar Intake

Be more artistic, relax and help workplace productivity with these special tactile tablets.

Because we're made for one purpose from the very beginning 40 years ago, it's just made for drawing creativity, and make it as simple as we can.

It's a great tool to have your staff or even yourself use for even 5 minutes an hour. It helps your mind relax.

For young people Hospitality is the best place to start. It's, it opens up your communication skills, you've got to deal, you become a real team player, you don't turn up, you really let your team down.

You learn to deal with conflict,you get to read and deal with different types of people every day. So you know, you think those four things or five things I've just mentioned, if you're going to go down any leadership org and find out what great leaders have, they all have those traits.

And I always thought that there was a big opportunity to sort of educate people and train people to realize that there actually is a career path in hospitality outside your top tier hotels.

We are building a community of smart consumers, the more people we have registered the greater the discounts we can negotiate.

You will get access to every fair deal as soon as its available.

Kyco is free to join, and we don’t share your information with anyone.

The problem with third party retailers is that their business models are unaligned with the business models of the suppliers and the products they’re selling. Joining

Who’s not making money? The insurance company or the supplier?

How does it actually work?

How car insurance companies are relying on people not switching -.

Is it worthwhile to use comparison sites?

No hidden fees until you get the product disclosure statement.

What are the benefits of having a consumer buying group?

The more people you have in the community, the more savings are assumed.

The problem with third party retailers is that their business models are unaligned with the business models of the suppliers and the products they’re selling

Who’s not making money? The insurance company or the supplier?

How does it actually work?

How car insurance companies are relying on people not switching -.

Is it worthwhile to use comparison sites?

No hidden fees until you get the product disclosure statement.

What are the benefits of having a consumer buying group?

The more people you have in the community, the more savings are assumed.

Lighthouse Foundation is a youth homelessness service. It's been in operation for just on 30 years. 

And it's an organization that really not only seeks to address and and youth homelessness as it currently exists, but to really work with the community, both private and public, to achieve not only a solution for the young people of today, 

but certainly to do something about the sad but, unavoidable fact that there is an increase of young people in the next generation who come through to similar circumstances.

What is the lighthouse foundation?

0:03

How do you use the term “youth”?

1:27

Lighthouse seeks to make it easier for those who can’t provide that for themselves to find those pathways.

3:41

Not every family is perfect by any means, but it’s your family.

5:42

What’s the ways for a business to help?

7:36

How to help people who are missing the basic needs of life.

9:31

How can the community help?

11:46

What are some things that we can help by looking out for?

13:34

Don’t force the kids to kiss Auntie May.

16:00

So the easiest way is to start a blank piece of paper for me, I'm going to also suggest you go get a whole bunch of colored pencils, because that's fun, that gets the mind going. 

Because when you're stuck, just go pick up another color, and another color and another color and write it down. 

But don't forget to think about all the community in your business and that's you, your business, your partner, your kids, your parents, your customers, your suppliers, everybody, what are the goals? 

What are the things you do for them? 

What are the achievements, what are the feelings you want these people to feel?

Why do you want to have to just regurgitate a bunch of stuff you've learned by rote? 

So what we do instead is we connect our students with global companies small and large, and be involved in live projects that they have a problem in their business they want solve, so to serve a continually talking to business businesses globally to say, what is the problem in your business? 

With the Landing Pad space for entrepeneurs here in Newcastle it's something very practical we can do to try and help de risk, by having a partnership like the landing pad with the University of Newcastle and the amazing facilities that it brings just to make it that little bit easier for somebody thinking of relocating to a regional city to take advantage of the better quality of life that a city like Newcastle is able to bring.

I can speak from personal experience as someone who has moved from Sydney to Newcastle 12 years ago that, you know, one of the reasons why we wanted to relocate was housing affordability, we love the beach, and we wanted to be close to the beach.

But if we wanted to stay in Sydney, we just seem to get further and further away from it. And the commute time. So I would take public transport, and it would be one hour each way from where I lived in suburban Sydney to Alexandria. And I was like is this what my life is going to be like, especially with young children but i had luckily married a Novocastrian.

And it was a somewhat easier transition to a leap of faith to move to Newcastle because I was sort of familiar with the layout, when you Newcastle initiative was up and running at that point, which supported creative entrepreneurs to access space for them to be able to operate from and that really interested me, but otherwise, I had no networks up here. And my background was marketing.

And, you know, while the COVID and hybrid work opportunities or being able to work 100% remotely, has really opened up the doors, I think, to people to consider moving to regional locations like Newcastle. And that's been demonstrated by those figures that Declan just outlined, yes, working from home is fantastic.

We all like being able to be in our pajamas while we take zoom calls or put a load of washing on during during lunch break. But ultimately, at the end of the day, were connected humans that need to be able to be in person with each other. And that's what the landing pad ultimately  ultimately is able to provide is that face to face interactive connection into humans and people that are going through the same journey you are, particularly if you're starting a new business.

Danny Davis from lct.org.au joins us too discuss if the Federal Government delivered on a wellness or wellbeing budget?

Also we look at waste and covering your arse in the NDIS

But by being in control, you can make sure that you're not falling out of the sky on a regular basis. The cybersecurity risks, the innovation disruption risks are just not being met on a on a competent basis at this stage. 

I mean, it's a bit of an accusation, but I think it's true. I think boards from what I have seen firsthand, and from the research that I've done as well, are generally just not engaged with the level of change and risk that is out there. 

Delivery can be arranged not just same day but within a few hours. 

Clients get notifications by text message, and so forth. They can literally watch him on the map driving through the streets to their own home. So it really does give a next level of visibility and in the event that they have a contact issue they can call him they can text the shipper and the shipper can text them and get back as well. Everything's marked for privacy, obviously. But it's a sort of level of service, you just don't get with other carriers

If you're doing that you feel great for your customers, they'll keep coming back when they log online. And notice that you can get delivery of your of your T shirt in a couple of hours, where, you know, a dress for the cocktail dress for the evening. You know, a lot of consumers want that. 

And they'll take that up on the go, when they when they do receive the delivery. The commentary that we get is always really high, we ask  our customers to rate the service. And we're sitting around that sort of 4.9 out of five

Yep, Australians are mad for what we call alternative milks, alt milks. They call it in the trade. And it's growing exponentially. and what's also interesting is each state has a little bit of a bias towards what their particular alt milk is.

Victorians have a strong bias for oat milk. And then New south Welsh people have a bias for almond milk. And then the Queenslanders have a bit of a bias still for soy milk, which was pretty much the original of alt milk that came on to the scene. 

But you go to any cafe now Tony in their entire fridge is full of you've seen it, haven't you like the cardboard boxes of probably They're about six particular different types of milk. So it's pretty hard to manage that kind of inventory. But that's what customers demand now.

So if you had some quick tips for and we'll use that 20 year benchmark because again, it's I think it's what most of us start thinking about. If you're 20 years out, or between, say 20 years and then 10 years, what things do you think people should be doing to prepare for retirement.

Okay, the first thing that we must do, of course, is to make certain that we understand the financial implications, and have we got enough now, those who want to travel around the world every year and drive a Mercedes, they need a lot more than the person who says hey, I'm not interested in that.

So we've got to one understand the financial implication. So that's the first thing.

The second thing is we've got to develop the habits, so that we can successfully fill in 11,000 days. And the problem is this tony too many people in retirement. In fact, the average in Australia is watching screen time. That's telephone, tablets, computers, TV, and the big screen, nine hours a day, nine hours a day, they're watching television.

Now, I do not believe that it is reasonable or even sensible to spend all your life preparing for this time called retirement, saving money, getting ready, so that you can watch nine hours of television, I got to be joking. So that's a big one as well.

Physically fit. We must be physically fit. We know that there's these things like dementia and Alzheimer's and those types of things that are just around the corner for many, hey, but they're not. If you prepare well, in other words, anyone who is physically fit low on alcohol, plenty of exercise, good diet, and so on and so forth.

They do they attract dementia and Alzheimer's less than most people. Now, I'm not saying that you can avoid it, you can't avoid it. But you can delay it. So there are a couple of things that are really critical.

Again, web hosts will offer backups. But I recommend you do your own backups to either to OneDrive, or Google Drive or not on the website server. And the reason for this is that if the website server gets compromised, your backups will get compromised. And also the backups that website hosts offer. Some websites posted, you can get it back, like when you want it on demand others, it's just a disaster recovery backup.

So if the server goes down, they can bring it back up. But you can't just restore your own website. So make sure it's being backed up and make sure it's being backed up to another server just gives you that control and redundancy and safety. If something goes wrong, you can get everything back.

There are plenty of plugins out there that will do backups for you. And you just need to check when you're installing the plugin that it will backup to a third party sites. So one that I recommend is updraft might be Updraft Plus, that's that will do the backups, it will copy them to a third party server for you. They do have a free version, which I think allows you to backup to one destination. The premium version allows you to backup to more services. So you just need to check which one works for you the best.

I think people really underestimate how important exercise is for all around health and weight, around health and well being, but also our mental health and well being. So often people only exercise when they want to lose weight, for example.

But exercise is such an important tool for managing stress and anxiety, increasing our confidence, for helping us feel connected to others. So we've got an online platform. 

So if you're on the country, it can be quite isolating. 

If you can't get access to gyms, or you don't have time to go to the gym, you can join our community and get that sense of sense of community and purpose through your exercise, which is really important.

So having that planning was key. And that's something I think people will start doing more of now. 

And it's something we learned in our growth, growth of our business was to plan better. 

Think of what happens if the, you know, having the contingency plans of what if things go better than we expect?

You are quite unique. 

So what motivated you to start up the business?

Interview with Andy about how you can have sweet treat for yourself and the kids that is not bad for you and is sugar free. 

Also some great tips to help other new business's.

So the purpose of our business is making sure that everyone can still enjoy sweet trees. But knowing that there is an alternative, now you can have that sweetness, but you don't need to have all the unsavory ingredients with it.

After all, who doesn't love a sweet treat?

And we'll go in with all this tech about antivirus and stuff. I have an example where one of the companies I was working for like 10 years ago as a big company, there was a Telstra subsidiary. I had to wipe his computer once a week, right. And I finally had a conversation with him. And his justification was, well, we have anti virus Matt,  I would expect that it would just work all the time. And I said do you have seatbelts in your car? He's like,  yeah, why? I said, do you just drive into trees all the time? He's like, Oh, no. Well, I mean, you can't expect anti viruses to stop everything, especially new threats come out every day.

We cover some great tips to help you take action and get more time. In this first part Les takes us through the first few letters of his e-book and we cover how to take action, through to the importance of having a buddy and breaks. 

These simple tips will get you thinking and improving your day.

It's a double sided marketplace. And what we mean by that is that there are on the one side, lots of retailers right now, there's over a couple 100 retailers and there's over 100,000 products. And on the other side, there are the buyers, which are the ones that would come to the site to use it to furnish and fit out their spaces. So the idea behind https://www.sawce.com.au/ is to be the central dedicated online marketplace for furniture and fitouts.

We cover what actually is an emulsifier?

How to make commercial ice cream with less sugar with no arificial sweeteners.

What is vegan frozen dessert?

And how air is so critical to protecting the die for you flavours from Elato.

For example, on Breast Cancer we're down 98%, from April 2018, to 2020, which is very alarming, you know, only for one  in 10, complete bowel cancer test kits as well. Like, there's a lot of statistics at the moment about this, which is really the driver for us in what we're doing at the moment with doctors.com.au

Join us for a truly inspirational story with Diem, a child refugee from Vietnam that now makes 100 % Australian vegan food that is now available in Woolworths and globally.

So, the definition it says  as practicable, as  possible. 

We we look at whether we buy products, or we look at entertainment industry, so wherever possible, 

we seek to exclude products or avoid entertainment, for example, which seek to exploit animals, Thats it in a nutshell,

Questions asked include:

And I saw you using your forehead quite a bit then. Because I was going to say all the eyes sing to be predominant, but it's actually the forehead that seems to take up a large amount of space.

Is there such a thing as resting bitchface?

So face off, if I got a face transplant. Over time would my expressions now replace and go back onto the new face.

Topics covered include:

Educate your staff

Backing up data

Ask your colleagues

MFA multi factor or two FA authentication

Stop using the same account on our email to use for online shopping services accounts, as we do for our personal banking services accounts.

We are talking about how restrictions impact your business as well. But what I'm thinking is that that's an opportunity. Because of course, once things start normalizing tradies they get busier again, they're going to need you even more once things return, and they get bombarded with work.

Of course, a podcast or video cast or video is about stories. You are someone who helps people realize the power of their stories and how to create stories that are more engaging, because there's so many stories out there, but what makes your story and my story so good. 

So how do you help people with that?

We are joined by Christie of florandorder.com to discuss Time training and Goal strategising

Questions asked include:

Strategies to help when things keep changing so much and the future is uncertain.

So as a general rule, what would be some tips to be better, organized and make better use of your time?

Providing an Omnichannel experience for your customers is becoming increasingly important.

With all the changes to shopping moving online with covid restrictions, a retail business needs to consider the full customer journey and experience.

Emarsys helps this experience with its apps offering a enhanced experience for your high value clients and improving engagement.

We are joined by Albert from Opentext.com to discuss adapting to global change and technology disruption by rethinking business strategy and seizing new digital capabilities in the cloud.

with so much data it is a real struggle to understand how to utilise it and create value and knowledge.

Questions asked include:

We all hear the cloud this thing out there somewhere. So how are you helping businesses to deal with that?

Using content and making it into a package usable that they can then use for marketing and other sorts of purposes.

In this episode we are joined by Todd Harper, CEO of Cancer Council Victoria to discuss the implications of Covid 19 and Cancer outcomes.

Questions asked include:

How are Covid lockdowns having an impact on cancer? Even under stress such as a lockdown is it a good time to quit?

What are the odds of catching cancer versus catching COVID?

Please share some tips on avoiding or lifestyle changes that can help you reduce the risk from catching cancer?

In this episode we are joined by Dr. Sarah White, the Director of www.quit.org.au

Quit is there to help all Australians improve their health, save money, protect their family and improve their lifestyle

Questions asked:

What do you put most of the success in reducing smoking rates in Australia down too?

Even under stress such as a lockdown is it a good time to quit?

I've got friends that claim that E Cigarettes are helping them, is this true?

In relation to Covid 19 and smoking.  How does that impact health outcomes?

It's a bit crazy where we're coming up on 14 months of lockdown as as they call it here. They have different types of lockdowns. The current is like a general community lockdown where effectively its only essential travel. If you're working, then you're allowed to be outside. But otherwise, you really should be staying home and especially elderly or very young. So people under 16 and over 60 I believe it is, are not allowed to be out currently. So 14 months. It's Yeah, it's definitely a long time to be sort of stuck in stuck in the house for the majority of the time.

We interview Duncan as to how Sherpa could be called the Uber of deliversies as its all individually picked up and delivered same day.

The way it works is your order will go through our technology out to our network of Sherpas was 10,000 Sherpas we have across Australia. With the driver app waiting for orders, they will see the job accept the job because it's near their location, they will drive to the retail store, they'll pick up the goods, and they will drive the order to the customer's house or the customer's business wherever they've requested to deliver it. 

So if you think about how Australia Post is moving millions and millions of passes around every day, we use technology to do it smarter and at a micro geography level, if you like so we match the Sherpas location, to the retail store. And we know the shipper can get there very quickly because we know where he is.

Today we have an interview with one of the most popular chicken brands in WA Chicken Treat. The chicken really flew out the door during covid and now they want to fly the coop and are looking for franchisees in the ACT and NSW.

Learn more about their success story in this podcast.

At Pet Angel we're all compassionate people. We have empathy, and we all love what we do. And we all feel as though that we We can help the people. To be honest, we do focus on the pet, but the pet is deceased. So the people that the people that need the help are the owners of the pet. They need to be assured that their beloved pet is in good hands and well looked after in their afterlife.

Yes, I've actually seen a lot of projects struggle, because they haven't had the right team on board. I mean, I've seen projects go pear shaped, because for example, a great designer who was great at designing was promoted into a project management position, without having the proper training. And also there's far too much unnecessary pressure and stresses in the construction industry, because people are generally not good at project management. So this is why I actually set up my companies. I thought, after seeing so many products go wrong, and learning from those things. I thought I could help.

Clinical therapy is very, very serious thing. Because you're dealing with people's emotions and their thoughts and everything like that. So what it basically is, is just allowing your conscious mind rest, which then allows me to get down into your subconscious to give you positive reinforcement

Ready to grow your business then Peter Ellis business growing pains specialist can help.

So about 12 to 14%, of businesses that want to grow, more than half of them are actually stuck in between sizes. They're stuck between micro and small, or they're stuck between small and medium.

So what we're covering today is something that's quite interesting. Which is harnessing the power of reading people by reading their face. And it's more than just body language. Much more.