Translation Confidential

Translation Confidential

By Peter Argondizzo
Join host Peter Argondizzo and expert guests from around the translation industry to get an inside look at how language translation can benefit your business while bridging the communication gap in today's globalized world.
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Episode 39 - ISO Standards and Establishing Quality Programs

Translation Confidential

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Episode 42 - Breaking Down Language Barriers with Customers
Peter and Patrick continue their conversation on breaking down language barriers in business with a closer look at how to communicate with customers. They cover tools for communicating in different languages, strategies for multilingual website translation, when it's appropriate to use machine translation, and more.
28:02
July 7, 2020
Episode 41 - Breaking Down Language Barriers in the Workplace
Peter and Patrick discuss how to effectively communicate with employees who speak different languages in the workplace. They cover communication mediums that are regularly used, methods to quickly translate or interpret across languages, potential trainings that can help bridge the cultural divide, and tips for HR professionals who are responsible for multilingual or international employees.
22:30
June 30, 2020
Episode 40 - English as an Official Language in the U.S.
Peter and Patrick discuss the diverse language make-up of the U.S., historical calls for English to become the national official language, current actions undertaken by individual states on official languages, and examples of language suppression in the past.
28:49
June 23, 2020
Episode 39 - ISO Standards and Establishing Quality Programs
Peter and Patrick are joined by expert ISO consultant, Sherri Gallagher, to discuss ISO standards, how to approach creating an internal quality program, what the audit process looks like, and what having ISO registrations can do for your business.
28:57
June 16, 2020
Episode 38 - Translation, Transcreation and Localization
Peter and Patrick discuss the differences between translation, transcreation and localization, how they're implemented by translation providers and which is the right choice based on your project needs.
23:35
June 8, 2020
Episode 37 - Learning a New Language
Peter and Patrick talk about their experiences with learning a different language, what kind of education was involved in the process and what they enjoy about the individual languages they ended up mastering.
26:22
June 1, 2020
Episode 36 - Patrick Moseley Returns
Peter and Patrick are joined by original Translation Confidential cohost, Patrick Moseley, to discuss the origins of the term "pandemic", Patrick's experience in the language industry, and his current position working with Jiveworld and their flagship language learning app, Lupa. Visit lupa.app for more info.
31:19
May 26, 2020
Episode 35 - The Importance of Vendor Management
Valentina Volpi, Argo's Vendor Manager, joins Peter and Patrick to discuss her journey in becoming a translation vendor manager, what she looks for in a new vendor, what potential candidates can do to make themselves better prospects, and what companies can do to differentiate themselves from the competition in terms of vendor communication.
29:15
May 19, 2020
Episode 34 - Translation and Employee Engagement
Peter and Patrick discuss how translation factors into positively affecting internal employee communication, what it means when all of your employees have access to the same information, and the importance of providing information across languages during a crisis.
21:31
May 12, 2020
Episode 33 - Translation Memory Pollution
Peter and Patrick discuss how translation memory can become inaccurate and unreliable in certain circumstances, how to avoid those mistakes, and why it should matter to clients.
25:21
April 30, 2020
Episode 32 - The Ins and Outs of Being a Freelance Translator
Peter and Patrick are joined by professional translator Gerhard Preisser to discuss what life is like for a freelancer in the translation industry, how to arrange your day to day activities, and best practices for being successful.
32:32
April 14, 2020
Episode 31 - The Importance of Core Values
Peter and Patrick discuss why a company's core values are vital to business success, how Argo's core values guide the company, and putting those values into practical use.
25:16
April 7, 2020
Episode 30 - Translation During a Crisis
With Covid-19 dominating public discussion, Peter and Patrick go over Argo's efforts to help during the crisis, how telephonic/video interpretation and translation are vital in emergency situations and scenarios where those services are most beneficial, especially for LEP segments of society.
24:04
March 26, 2020
Episode 29 - What Translation Isn't
Peter and Patrick go over common misconceptions about translation including that it's merely a conversion from one language to another, that it's the equivalent of interpretation, that it can be instant, and that it is purely focused on document translation.
18:44
March 3, 2020
Episode 28 - Websites 2.0
Peter and Patrick delve into the details of translating a website including pros and cons of different methods of translation, using a plugin instead of copying and pasting content, pricing for website projects, what a rough project quote actually provides, and why scraping websites is a terrible idea.
27:44
February 24, 2020
Episode 27 - Connecting Universities to Translation Agencies: Part 2
Peter and Patrick are joined by Kate Scholz and Amy Olen from the University of Wisconsin-Milwaukee Translation Studies program to discuss the basic of what the school's Translation program offers, why university/agency partnerships are so beneficial to students, and what sets UWM apart from other programs.
38:07
February 11, 2020
Episode 26 - Translating eLearning Projects
Peter, Patrick and special guest Mike VanNorman check in on the AB5 bill debate in California before discussing what it takes to successfully translate eLearning material including a typical workflow, quirks of the process and why these projects are often the most fun.
30:28
February 4, 2020
Episode 25 - Translation Solutions for Schools
Peter and Patrick go over how schools and educational institutions in general can benefit from translation services as well as potential levels of service that take budget into account, types of documents that can and should be translated, the usefulness of telephonic interpretation, cost-saving tips and legal ramifications of not having translation services available.
20:18
January 21, 2020
Episode 24 - Partnering with a Translation Agency
Peter and Patrick discuss the benefits of organizations partnering with translation agencies including increased transparency in the translation process, avoiding lost revenue, expanded service offerings and much more.
22:15
January 14, 2020
Episode 23 - 2019 in Review
Peter and Patrick close out 2019 with a look back at some important topics covered in previous episodes as well as what the new year holds for Argo and the podcast.
22:27
December 23, 2019
Episode 22 - Minimum Fees
Peter and Patrick discuss why LSPs often have minimum fees for projects, how project managers factor into the fee structure, understanding levels of service for different translation methods, and the time and effort that goes into developing an accurate project quote.
27:40
December 4, 2019
Episode 21 - Connecting Universities to Translation Agencies
Peter and Patrick are joined by the team from University of Illinois at Urbana-Champaign's Center for Translation Studies. They discuss potential coursework in the CTS program, the benefits of pursuing an MA or certificate in translation, and the importance of universities partnering with potential employers for their graduates.
39:40
November 26, 2019
Episode 20 - 25 Years of Translation
Peter and Patrick are joined by Argo Translation Co-founder, Jackie Lucarelli, to discuss Argo being in business for 25 years, how they got their start in the industry and how the field of translation has changed over time.
31:34
November 19, 2019
Episode 19 - Mergers and Acquisitions in the Translation Industry
Peter and Patrick discuss the intricacies of acquiring companies or being acquired in the translation industry including culture fit, financial due diligence, different approaches to the process, revenue v. profit, and more.
18:00
November 5, 2019
Episode 18 - Tools of the Trade
Peter and Patrick discuss common software tools used in the translation process, the benefits of each and ways to find more information on how use them effectively.
21:23
October 29, 2019
Episode 17 - Student to Professional: Getting a Job in the Translation Industry
Peter and Patrick are joined by Bailey Mitchell to discuss the process of entering the translation field as a student, types of potential positions, do's and dont's in applying for jobs, what to expect as a new project manager, and important skills you should hone.
42:29
October 8, 2019
Episode 16 - Translating Video Content
Peter and Patrick are joined by the team at Flikli to discuss the process of translating and subtitling video content and its importance in garnering the attention of global audiences. They go over the use of subtitling and narration, recommendations of when to use each type, what translating video does for exposure, the proper way to set up a translation workflow, what to expect from project timelines, and useful case studies. Visit flikli.com to plan your next video project!
46:34
September 23, 2019
Episode 15 - How to Become a Freelance Translator
Peter and Patrick discuss starting a career as a freelance translator, best practices for finding a job, how to gain experience, becoming familiar with industry specific tools, finding a specialization, and establishing long-term work relationships.
42:04
September 9, 2019
Episode 14 - Corporate Buying Programs
Peter and Patrick are joined by Morgan Reyes, Project Manager at Argo Translation to discuss what corporate translation buying programs are, the benefits for large organizations, potential drawbacks of this streamlined process, and the basics of setting up such a program.
28:25
September 3, 2019
Episode 13 - Utilizing MadCap Flare
Peter and Patrick are joined by Kimberly Miller, Production Manager at Argo Translation, to discuss the ins and outs of MadCap Flare, one of the premier technical authoring and publishing platforms available. They delve into the basics of what Flare is, how it works, primary benefits, translating content with MadCap Lingo, handling content updates, and optimizing Flare projects for translation.
33:17
August 23, 2019
Episode 12 - Yes, We Need Your Source Files
Peter and Patrick discuss what actually constitutes a "source file" and why translation service providers absolutely need them to complete a project successfully. They also go over what can be done with PDF files, what website crawlers do (or don't do) for the translation process, sending text in an email, older/less effective publishing programs, why you can get different quotes when you don't provide a source file and trying to hit a translation "home run" with the wrong equipment.
27:24
August 14, 2019
Episode 11 - The Translation Pyramid
Peter and Patrick discuss the three main factors that make up every translation project (price, turnaround time and quality) and how changing one inevitably alters the other two while ideal balances for different types of projects are provided.
23:04
July 26, 2019
Episode 10 - All About RFPs
Peter and Patrick discuss the finer points of what goes into Requests for Proposals for translation projects, what elements should be included and common mistakes companies should avoid when looking for the right language services provider. 
31:21
July 12, 2019
Episode 9 - Google Translate and the Pitfalls of Machine Translation
Peter and guest Patrick Daley discuss Google Translate for websites going away for good, the limitations of machine translation currently and solutions you can potentially use in place of pure machine translation.
24:46
June 25, 2019
Episode 8 - Vacation, Borrowing and Language Norms
 Peter and Patrick go over Patrick's recent trip across Europe and discuss language norms outside of the U.S.
32:32
September 20, 2018
Episode 7 - Does Size Coincide with Better Service?
Peter and Patrick discuss why potential customers choose larger language service provider firms and whether or not that corresponds to a difference in product quality.
43:13
September 20, 2018
Episode 6 - Web Development
Peter and Patrick go over the history of translating for the web, effective ways to get your web content translated and ways to make the translation process easier.
32:43
May 17, 2018
Episode 5 - Translation in Education
Peter and Patrick discuss translation services used by educational institutions, legal requirements and ways to help bridge the gap between school districts and limited English proficiency families.
30:47
February 22, 2018
Episode 4 - Translation in Manufacturing
Episode 4 - Translation in Manufacturing by Translation Confidential
33:00
February 5, 2018
Episode 3 - Reviewing Client Review
Peter and Patrick discuss the common practice of clients reviewing translations internally and how it alters the translation process for the LSP (for better or worse).
39:37
December 21, 2017
Episode 2 - Machine Translation
Peter and Patrick give a crash course in the basics of machine translation and how it's currently being used in the translation industry.
49:27
December 14, 2017
Episode 1 - Translation Memory
Episode 1 - Translation Memory by Translation Confidential
47:13
November 20, 2017