Toni and Matt are joined in this special episode by Brandon Kruse, founder/CEO of CommentSold to discuss all aspects of serving customers in the modern market. Topics discussed range from handling customer problems, how to measure customer satisfaction through surveys, properly qualifying customers to avoid problems in the first place, and more.
You've often been told that networking is important. "It's not what you know, it's who you know" and "Your network is your net worth" are common quotes. But, how do you actually network with others and build your personal circle? For most of us, it doesn't come naturally, and it's not taught in school. Matt and Toni talk with networking guru Kevin Fernandez about how to build your network the right way.
Brandon Kruse of CommentSold joins Matt & Toni to talk about managing relationships in entrepreneurship, thinking about competitors, the power of an abundance mindset, and his favorite downtime hobby at Huntsville West.
Matt, Toni, and Trey talk tips, tactics, and routines to get motivated and stay that way. The team also talks about the power of great customer experiences and how key customer experience is to achieving success in the current market.
We discuss reflections on the 3 years of CoWorking Night, the positives, negatives, and things to considers in working with partners or co-founders, and how to network and find new people to grow your circle.
We discuss how to deal with burnout, how to get out of a rut, how to handle failure, the importance of making it hard on yourself to quit things you really want to do, and how to manage, train, and lead people.
Matt, Toni, and Trey discuss how to get new ventures off the ground, the pitfalls of being a perfectionist, how to go from idea to perfect product, when/why to bring other people into your idea, and how to invest your time.