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Updating eCommerce

Updating eCommerce

By Dylan John Grey
Updating eCommerce is a series of short episodes, where leaders in the industry are asked four questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information.

About the host:
Dylan is a founder of BOON (www.boon.so), a startup using AI and psychology to deliver a new online shopping experience that increases conversions, AOV and provides actionable customer insights for their clients.
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Gala Blasco - Vashi (Head of Experience Design)

Updating eCommerce

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Hilário Pinheiro - LEGO (eCommerce Strategy & Growth Project Management)
In this episode of Updating eCommerce, Dylan John Grey is joined by the experienced project manager, Hilário Pinheiro. Hilário offers a fascinating insight into his approach to project and team management, planning and execution. He has a wide range of experience from the public and private sectors, from SAP to LEGO. About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information. About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.
18:15
July 11, 2021
Gala Blasco - Vashi (Head of Experience Design)
In this episode of Updating eCommerce, Dylan John Grey is joined by user experience-expert, Gala Blasco. From her current role leading experience design at Vashi, Gala has fascinating insights into the impact that user experience can have on all aspects of a customer's journey. The episode touches on a range of issues from privacy to growing customer expectations and the challenges of meeting them. About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information. About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.
14:46
May 11, 2021
Fran McGovern - BOON
In this episode of Updating eCommerce, Dylan John Grey is joined by a fellow team member at BOON, Fran McGovern. Fran's role as Head of Product sees her lead the roadmap for the products and services that BOON offers. From her background in psychology, Fran gives a unique perspective on the challenges that eCommerce is facing. About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information. About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.
12:05
April 11, 2021
Donna North - Dressipi
In this episode of Updating eCommerce, Dylan John Grey is joined by Dressipi co-founder, Donna North. Dressipi is the leading revenue optimisation platform for fashion retailers. Donna talks about her experience building Dressipi, her vision for the future of fashion retail and her concerns for the industry. About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information. About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.
14:24
March 11, 2021
Robert Deans - CRO Consultant
In this episode of Updating eCommerce, Dylan John Grey is joined by experienced Conversion Rate Optimisation Consultant, Robert Deans. From founding his own retail brand to running an eCommerce marketing agency, Robert has had a varied career. Now, in his capacity as a CRO consultant, Robert gives his insights into the latest developments in eCommerce, the changes he's pleased to be seeing and those that are cause for concern. About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information. About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.
15:25
February 11, 2021
The Guests of 2020
In this episode of Updating eCommerce, Dylan looks back at the guests of 2020 and their answers to the recurring questions. About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information. About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.
23:03
January 11, 2021
Neil Park - Jarrold (Head of eCommerce)
In this episode of Updating eCommerce, Dylan John Grey is joined by Neil Park, the Head of eCommerce at Jarrold Norwich. Neil launched his own eCommerce store, Gear-Zone in the year 2000 and built it to £3m in revenue before joining the 250-year-old independent department store in 2009. About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information. About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.
14:44
December 11, 2020
Ted Charalambides - Pact Coffee (Head of eCommerce)
In this episode of Updating eCommerce, Dylan John Grey is joined by Pact Coffee's Head of eCommerce, Ted Charalambides. Pact Coffee is a leader in subscription eCommerce, allowing customers to subscribe to high-quality coffee. Ted talks about the unique challenges and landscape of subscription retail across the supply chain and user journey. About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information. About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.
11:19
November 11, 2020
Tom Parnell - Asprey (Head of eCommerce)
In this episode of Updating eCommerce, Dylan John Grey is joined by Tom Parnell, who is Head of eCommerce at the luxury retailer, Asprey.  Tom shares his fascinating insights from the ultra-high-end retail sector as well as from his history in a range of positions at Emmet, Derek Rose, Oliver Spencer and Sass & Belle. About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information. About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.
16:31
October 11, 2020
Ewan Qualters - Ann Summers (Digital Director)
In this episode of Updating eCommerce, Dylan John Grey is joined by Ann Summers' Digital Director, Ewan Qualters. Ewan has a wealth of experience in the eCommerce industry; from clothing retailers, East and Lola Rose, to footwear at FitFlop and now at Ann Summers, Ewan has a unique and fascinating perspective into the industry. About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information. About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.
08:18
September 11, 2020
Lindsay Fisher - Sparkbox
In this episode of Updating eCommerce, Dylan John Grey is joined by Sparkbox co-founder, Lindsay Fisher. Sparkbox is a startup focussing on pricing optimisation and insights. Lindsay talks about the current challenges in the pandemic in business development, and what she's excited to see emerging in online retail. About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information. About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.
12:21
August 11, 2020
Nick Stragnell - Head of eCommerce & Retail Consultant
In this episode of Updating eCommerce, Dylan John Grey is joined by experienced Head of eCommerce, Nick Stragnell. With a background leading retailers' online offerings and now in his capacity as a consultant, Nick gives his insights into the latest developments in eCommerce, using AI to improve customer experience and the potential of selling on social media. About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information. About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.
12:55
July 11, 2020
Welcome to Updating eCommerce
Welcome to the podcast! Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information. About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.
00:60
June 11, 2020