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Contingent Workforce Radio

Contingent Workforce Radio

By Utmost

Interviews and actionable advice on contingent workforce program management and HR operations.

Hosted by Erika Novak, Head of Client Services at Utmost, and formerly leading and evolving contingent workforce programs at LinkedIn, eBay, and Brightfield Strategies.
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Staffing Supplier Relationships, Optimization, and Rationalization

Contingent Workforce RadioApr 19, 2021

00:00
01:03:31
Lights, Camera, Action - CW and the Entertainment Industry
Oct 19, 202235:48
Completely New to the Industry? A perspective about the importance of communication strategies
Oct 05, 202223:13
LIVE at CWS Summit with DoorDash and NetApp
Sep 20, 202234:23
What's next in tech? A deep dive into the 2022 VMS Technology Advisor" report with Chris Dwyer
Sep 14, 202230:39
Onboarding Key Talent - How to Create a Positive Experience for Both Employees and Contractors
Aug 31, 202234:13
Internally Run CW Program: To Build or Not to Build
Aug 10, 202237:52
Effectively Managing Distributed Teams
Jul 27, 202234:11
The State of Talent Today and the Future of Work
Jul 13, 202232:26
Improving the Rights of the Extended Workforce
Jun 29, 202236:47
Complex Needs in the Professional and Business Services (PBS) industry
Jun 22, 202234:22
Beginning the Transformation Journey to a Managed CW Program
Jun 08, 202221:55
The Future of Work and Third-Party Risk Management
May 25, 202235:50
How do I get the most from my MSP?
May 18, 202243:53
Getting (and HEARING) the Voice of the Customer in your CW Program
May 11, 202232:39
CW Program Owners Communication Begets All Else
May 04, 202233:13
The Importance of a Holistic View of Your Total Workforce
Apr 27, 202239:43
Speed, Cost, and Compliance in an Internally Managed Program
Apr 20, 202232:16
Changing Roles: From One Role and Classification to Another
Apr 13, 202228:45
The Challenges of Contingent Worker Program Management
Apr 06, 202242:32
Scalability, Change Management, and Process: Building a New Contingent Workforce Program
Mar 30, 202229:40
The Importance of Engaging the Extended Workforce
Mar 17, 202237:60
Reinventing Invoicing
Feb 24, 202218:30
Getting Work Done with Utmost Front Door
Feb 16, 202216:52
CWS and SIG Recap
Oct 14, 202122:27
Extending Workday for your Contingent Workforce
Sep 29, 202112:13
Innovation in Procurement: Alternatives to Traditional Practices
Sep 15, 202146:09
Savings Opportunities for the CPO
Sep 07, 202127:12
The Extended Workforce From a CIO Perspective Recap Episode
Aug 11, 202121:16
Building Your Organization’s Roadmap for Total Talent Management
Jul 19, 202159:49
Five Things I Wish I Did Differently
Jul 12, 202148:56
How to Avoid Being a 'Black Hole' Program to Top Suppliers feat. Northwestern Mutual's Nancy Maren
May 17, 202150:08
SIG Global Executive Summit Spring Recap
May 11, 202125:59
Getting Started with Diversity for your Contingent Workforce Program feat. Splunk's Keisha Stephens
May 03, 202151:30
Moving Contingent Workforce Process Ownership from Procurement to HR feat. Shell's Steve Kendrick
Apr 26, 202150:60
Staffing Supplier Relationships, Optimization, and Rationalization
Apr 19, 202101:03:31
How a Change Mindset can Modernize Talent Operations feat. Siemens Healthineers' Paul Petersen
Apr 12, 202152:02
Total Talent Management: What does it look like to try? feat. Farmers Insurance' Koenraad Lecot
Mar 08, 202153:51
Policies and Compliance for Your Contingent Workforce Program feat. Applied Materials' Lysa Marcouillier
Mar 01, 202154:15
How to Resource an Internally Managed Program feat. Everhive's Brandon Moreno
Feb 22, 202156:11
Mentorship and Career Growth in the Contingent Workforce Industry
Feb 15, 202139:48
"Why are we so cheap?"
Feb 08, 202137:10
How to Get Visibility Over a Global Freelance Workforce feat. Airbnb's Jessica Donsky
Jan 25, 202152:52
The 95%: Shifting Focus to the Majority of Your Extended Workforce feat. Facebook's Colin McDonagh

The 95%: Shifting Focus to the Majority of Your Extended Workforce feat. Facebook's Colin McDonagh

Most enterprise systems and processes for managing external talent focus primarily on temporary contingent staff. Whether it be the vendor management system (VMS) or the managed service provider (MSP), the solutions are designed for a narrow portion of the entire extended workforce. In some organizations, this is only about 5% of the external worker population while the rest of that workforce includes Statement-of-Work-based worked, outsourced vendors, and other independent contractors.

Erika Novak, Head of Client Services at Utmost, will chat with Colin McDonagh, International Contingent Workforce Business Partner Manager at Facebook, and explore why businesses should have full visibility over their entire talent mix. Companies should be including the larger populations (the 95%) into their purview and create visibility, centralize processes, collect data, and define success metrics.

He will share with us why you can’t just focus on the 5% of the workforce, how you can begin to build systems for the majority of the external workforce, and why this approach is even better for hiring managers.

Below are a few questions that you can expect to be discussed:

  • Why are we focused on the 5% of the extended workforce?
  • What unique problems are faced with the other 95%?
  • What is the ideal state in managing this entire workforce? How can we get there?
  • What data is missing and what does success look like?
  • How does a CW Program, CWBP, or HRBP help in this case?
  • How can hiring managers create an ideal mix of internal and external talent?

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Connect with Erika on LinkedIn

View blogs and upcoming webinars

Jan 14, 202147:14
Total Talent Acquisition feat. Southwest Airlines' Greg Muccio
Jan 08, 202155:59
Year-End Recap
Dec 22, 202017:00
Supplier-Focused Projects for Early-Stage Programs - Part 2
Dec 17, 202048:15
Supplier-Focused Projects for Early-Stage Programs - Part 1
Dec 15, 202045:49
Marketing and Broadcasting Your Program to the Rest of the Company
Dec 04, 202043:34
Six Foundational Projects for Your Contingent Workforce Program
Nov 17, 202042:11
Five Principles for Getting Started with Your Contingent Workforce Program
Nov 09, 202055:39