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UX Joburg

UX Joburg

By UX Joburg

UX Joburg explores User Centered Strategy, Research, Design and Testing processes, techniques, and much more.

Each episode features engaging presentations from experts in the field.
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Content Mapping Workshop by Nicole Kim Pillay

UX JoburgSep 30, 2021

00:00
29:18
Content Mapping Workshop by Nicole Kim Pillay
Sep 30, 202129:18
Using Psychology to Design Better Products and Services by Jon Yablonski
Aug 18, 202149:32
Building Role-Based Personas, with Frank Spillers
Jun 03, 202101:12:57
9 New Web Usability Heuristics with Børge Kristensen
Jan 23, 202101:30:54
Stop Evangelizing UX and What To Do Instead with Debbie Levitt

Stop Evangelizing UX and What To Do Instead with Debbie Levitt

UX Joburg is sponsored by Sand Dollar Design, a digitally-focused, design-lead consulting firm that creates world-class experiences for customers and staff members of their clients. 

Find out more at www.sanddollardesign.co  


Links: Debbie Levitt (Speaker): 

https://www.linkedin.com/in/debbielevitt/ 


Sand Dollar Design (Sponsor): 

https://www.sanddollardesign.co 


UX Joburg YouTube channel:

https://www.youtube.com/channel/UCot7td1UwodbIAqeuJrMPzA?

Dec 06, 202055:52
Disrupting the Financial Services industry with Muhammed Salim
Oct 06, 202020:36
Accessing the International Job Market (Part 2), with Tom Cotterill & Alix Martínez
Sep 01, 202023:31
Accessing the International Job Market (Part 1), with Tom Cotterill & Alix Martínez
Sep 01, 202024:38
UX Strategy Masterclass, with Darren Hood
Jul 31, 202047:21
User Research UX Masterclass, with Gary Greenfield
Jun 26, 202055:11
Customer Journey Mapping UX Masterclass with Jaco van den Heever

Customer Journey Mapping UX Masterclass with Jaco van den Heever

Get in touch with Jaco:

https://twitter.com/jacovdh


In this Online Masterclass, we cover the following aspects of Customer Journey Mapping:

1. What is a customer journey map?

2. How does it help the team and the UX designer specifically?

3. What is the difference between a user journey and a customer journey map (and many other names commonly used)?

4. Components of a good customer journey map

5. Inputs required for a journey map

6. The journey mapping workshop - who needs to be there and how do you facilitate it?

6. Practically workshop a customer journey map using an online tool


UX Joburg is sponsored by Sand Dollar Design, a digitally-focused, design-lead consulting firm that creates world-class experiences for customers and staff members of their clients. Find out more at www.sanddollardesign.co.za


Have any questions or topic suggestions?

📱 Send a voice note ,

https://anchor.fm/ux-joburg/message

👋🏼 Say hi on Twitter,

https://twitter.com/uxjoburg

Jun 02, 202036:42