Outsourcing Mysteries Exposed
By Rosie Shilo
Outsourcing Mysteries ExposedJul 18, 2019
The Imposters with Natasha Stewart
Natasha Stewart is the strategic powerhouse and mother of four at the helm of Business Jump; an online business that provides a platform for other mothers to jumpstart their dreams of running a profitable business from home.
Nat regularly bares all with her tribe of a collective forty thousand mothers and business owners, sharing stories of not just her learnings in business but the real and raw events that shaped who she is today, such as an unlawful firing, postnatal depression, two miscarriages, a twin pregnancy and weaves within it how she mindfully fell down and put herself back together throughout it all. Most recently, with the birth of her twins, Nat continues to generously document her rich and colourful life for the benefit of her Business Jump and Remarkable Business Mums community.
This is why I asked her to have a chat with me about imposter syndrome and the fears people have about speaking up as their true self.
Recently one of Natasha's social media posts highlighted to me her strength and experience in this area and this forms the basis of our conversation today.
Enjoy!
Follow Natasha
https://www.facebook.com/businessjump
https://www.businessjumpco.com/
The Imposters with Natalie Tolhopf
Natalie does imperfection perfectly. Actually, no, she stuffs up imperfection imperfectly.
Oh I'm confused!
Put it this way, done is better than perfect is something Natalie encourages and I for one LOVE THAT.
Natalie is energetic and a fast talking kiwi so hold onto your undies as I navigate embracing imperfection and how it can ease the pain of imposter syndrome.
The quote Natalie fumbled through like a true disaster, that I promised to include in the show notes was "A flower does not think of competing with the flower next to it. It just blooms' Zen Shin.
The artwork behind her while we were recording can be seen in the header on this page - https://natalietolhopf.com/speaker-bio/
Go and stalk Natalie and buy her book at https://natalietolhopf.com/allergic-to-perfect-book-2/
Imposter Syndrome with Hayley Robertson
Hayley Robertson is a leader. She's not loud and boisterous like me (thank goodness) - she's thoughtful, fun and caring. And as a leader she has to step up and show up in business most days of the week.
As an expert in marketing, Hayley connects with business woman to help them develop the skills, knowledge and resources they need to successfully market and grow their business, in a simple, efficient and sustainable way.
Today I chatted to Hayley about Imposter Syndrome and some marketing tips you can use to attract people who will be less likely to trigger thoughts of imposter syndrome.
Check it out!
The Imposters with Kasia Bourke
What can I say about Kasia Bourke? Gloriously, delightful and beautiful in every way. I could talk to Kasia all damn day. She truly does sprinkle a little love everywhere she goes.
Today I talked to Kasia about imposter syndrome and she's a fantastic person to talk to about this because not only is her business based on spirituality (which can be knocked around by non-believers) but thanks to that spirituality Kasia has some beautiful perspectives on confidence and imposter syndrome that I am sure you will love.
There were two links mentioned in the recording, one of them being my angry video when I completely lost my temper thanks to technology and had to do a live announcing that I would not be doing the session that day - a test in anger management that's for sure!
https://fb.watch/9KjJFOS3GR/
The other was Kasia's gorgeous Elephant story which I am pasting below:
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I've shared my favourite story with you before but I feel that now more than ever it needs to be re told to really anchor in this
𝕃𝕖𝕥 𝕞𝕖 𝕥𝕖𝕝𝕝 𝕪𝕠𝕦 𝕥𝕙𝕖 𝕤𝕥𝕠𝕣𝕪 𝕠𝕗 𝕥𝕙𝕖 6 𝕓𝕝𝕚𝕟𝕕 𝕞𝕖𝕟 𝕒𝕟𝕕 𝕥𝕙𝕖 𝕖𝕝𝕖𝕡𝕙𝕒𝕟𝕥
Six blind men were curious: "what is this Elephant? That everybody speaks of?" so they were lead to an elephant and as they stood around him..
The first man touched the tusk and said: "it's a spear!"
The second Man touched the elephant's leg and said: "No! It's a giant tree!"
The third man wrapped his arms around the trunk and screamed: "It's a giant snake!"
The forth man stood where the ears were flapping and he put his face up and smiled: "ahhh! No, it's a fan."
The fifth man moved his hands along the Elephant's belly and said: "Rubbish! It's a wall!"
The sixth man grabbed the tail and started to swing it around: "Ah! You guys are nuts! It's a rope!"
And so they argued well into the night who was right...
There is no absolute truth - All perspectives are true. We experience the world in our own unique way. We've put it through our own filters of life experiences, stories, believes and values...and so it becomes our individual experience of the world but nonetheless it is just a partial experience
There's no total, absolute truth
Believing something strongly doesn't make it THE truth
It just becomes YOUR truth
Let's remember this now more than ever
K.
Follow Kasia:
https://www.facebook.com/msKasiaBourke
https://www.instagram.com/kasiabourke/
The Imposters with Angela Henderson
In this episode Rosie interviews Angela Henderson, small business coach.
Angela is also an author, entrepreneur, small business owner, speaker, blogger, mental health clinician of 15 + years, but most importantly, mother to Finlee and Chloe.
With Angela's unique background, her insights into Imposter Syndrome, how it presents and how to combat it are smart and thought provoking.
You can find more info about Angela at https://www.angelahenderson.com.au/
You can also check out her free marketing masterclass here.
Jenny De Lacy and the mystery of the Secret Video Production
In this episode of the Outsourcing Mysteries Podcast, Rosie chats to the The Visibility Coach, Jenny De Lacy about using video in business, the services VAs can be providing to clients wanting to grow through video and also some of the elements of sharing your content that you may have not thought of before.
Check it out!
Stalk Jenny at thevisibilitycoach.com.au or
www.facebook.com/jennythevisibilitycoach
Alana Joynes and the mystery of the 6 key foundations
Amanda Blennerhasett and the mystery of the growth foundations
In today's podcast I talk to Amanda about the foundations needed to successful scale your business. Looking at the important of leadership and the various facets of running a balanced ship. With the right foundations you can then step up and create disruptions within your industry and start making changes.
Check out her free 1 page business plan here! www.brandsavvy.com.au/post/how-to-write-a-one-page-business-plan
You can follow Amanda via any of the links below.
Website: www.brandsavvy.com.au - you can also find the awesome training we spoke about in the podcast here on her website. Just use the form on her home page to access. Yay!
LinkedIn: www.linkedin.com/in/amandablennerhassett/
Facebook: www.facebook.com/brandsavvy/
Instagram: www.instagram.com/brand_savvy/
Rosie Shilo and the Cost of Running a Business
Listen to find out.
Watch video version at youtu.be/U8RxS-NeC80
Rosie Shilo and the Fear of Failure Mystery
Today I want to talk about a specific emotional driver - fear. Specifically, fear of failure.
In this episode I explore how fear of failure has impacted my business journey and the steps you could take to reduce your fear and take control back from your 'itty bitty shitty committee'.
Kylie Chown and the mystery of leveraging LinkedIn for your business
In this podcast I ask Kylie:
•How to deal with unsolicited emails
•How to not be seen as the annoying unsolicited email sender
•What's the deal with dodgy endorsements
•How to not hate managing LinkedIn groups
•Whether LinkedIn advertising is worthwhile
•What sort of targeting can we do on LinkedIn
•How do we use hashtags and why
•What content should you show on your LinkedIn page if you have a job but are starting a business
Kylie answers all of my questions so easily and thoroughly and totally inspired me to do some work in LinkedIn!
A bit about Kylie:
Named in the Top 10 2018 Top LinkedIn Experts for the Asia Pacific, she is only 1 of 7 people in Australia to be Certified as a Social Branding Analyst by Reach in the USA.
She is the co-author of Connect: Leverage Your LinkedIn Profile for Business Growth and Lead Generation in Less Than 7 Minutes Per Day.
She has been featured as an expert in the Social Media Marketing Institute, Social Media Examiner, Huffington Post, Australian Institute of Management (AIM), Franchise Business, HRM America and Leaders in Heels.
Kylie regularly presents at events. Recent presentations include Meetings and Events Australia, the 10th Annual VA Conference, CPA SME Australia, the University of Queensland and the CLICK Digital Expo.
Suz Chadwick and the mystery of playing big and branding bold!
But what if you have fears around stepping up and playing big, branding bold?
In this episode we explore the 5 mindset minefields that keep you playing small.
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Play Big and Branding Bold is about making the decision every day to stand up, step up, show up and do the things that may be uncomfortable but they're the things that will take your business to a new level, help you build your personal and business brand and will mean you stand out. Branding bold is about LOVING what you're putting out there when it comes to your messaging, what you talk about and how everything looks and feels. One of the biggest things that hold us back is when we're embarrassed or unsure of what we're doing, saying, showing.
When it comes to playing bigger in your business there are 5 mindset minefields that can keep you playing small in your business:
1) What will they think?
You have to start trusting yourself and stop worrying about what others will think. Everyone has their own experiences and agenda and you know what you want, so stop asking for permission and start focusing on the things that matter in your business. We're so used to asking for permission or asking and polling everyone that we end up with a lot of noise around us that doesn't help, it just confuses us into inaction.
2) Will it work?
The only way to work out if something is going to work is to do it. There are things that have work and things that haven't 'worked for me and I never would have learnt as much as I have if I didn't test and try and see what resonated with my audience.
3) Comparisionitis
It's totally normal when you're starting out to look at everyone else but the issue with that is that you end up looking like other businesses which means you're not standing out from the crowd. Looking at what you're about, what you love, what makes you different and what resonates for you when it comes to message, branding, design and working is what will attract the right people to you!
4) Impostor Syndrome
If at any point (and yes we go through this) you feel like you're not enough, you're not good enough, you don't know enough or you're not as good as so-and-so then this one is for you. Write down all the great things you've done, the great things your clients have said about you, the things that you know you totally rock at and what makes you different. Comparison and Impostor Syndrome go hand in hand. When we compare ourselves to others we feel like we're not enough, so it's important to understand how one feeds the other. You have to protect your head space and make sure you're only around people who are supporting you and who aren't tearing you down!
5) Fear V's Habits
Sometimes we get so stuck in what we're "used to" doing that we think doing something different will be really scary when in fact it might be an easy thing to try. Looking at what you're used to doing and what is an actual fear can make a huge difference when it comes to the new things that you try in your business. Sometimes we're just lazy - not scared! Having good self awareness can help you work out the difference.
website: www.theconnectionexchange.com/
instagram: www.instagram.com/suzchadwick/
Facebook: www.facebook.com/Suzchadwick/
Lyndal Harris and the Mystery of the Podcast Launch
In this episode we talk about why you'd want a podcast, and how you can be supported to create your very own.
ABOUT LYNDAL
Lyndal Harris is the Podcast VA who works her magic to make your podcasting journey easier. She's been a business owner and Virtual Assistant (VA) for over 7 years. Lyndal has combined her experience supporting clients virtually and her love of podcasts to create the first Australian VA business to niche into podcast support services.
The founder of Podcast VA, she now manages a team that makes your podcasting easier. They work with a number of Australia's top podcasters with international audiences of hundreds of thousands of people.
They reduce the stress and overwhelm that comes with project managing all of the different elements of your podcast by offering various services to help you launch and maintain your amazing podcast.
Website: www.podcastva.com
LinkedIn: www.linkedin.com/in/lyndalharris/
Facebook: business.facebook.com/podcastva
Instagram: www.instagram.com/podcastva/
Rosie Shilo and the Copyright Mystery
Samantha Riley and the mystery of the beginner's expertise
You may be new to runnning a business but we want you to really OWN the skills you have mastered over the years.
In this episode Rosie talks to Samantha Riley, the go-to authority for turning your expertise into a thriving business, about how our business culture seems to rank everyone according to their length of time in business rather than their length of time doing what they do best.
Resources:
samanthariley.global/
Download The Freedom Business Matrix™ samanthariley.global/freedom/
Dunning Krugar Effect Ted Talk - bit.ly/2UWR4Mf
About Samantha
Samantha Riley is a "pocket rocket" from the Northern Beaches in Sydney, Australia, and has spent the past 8 years helping people turn their expertise into a thriving business. Everything she teaches is what she's learned through personal experience while building multiple businesses over the past 26 years. She is an international speaker, #1 best-selling author, host of the 'Thought Leaders Business Lab podcast
Samantha uses the 3 key principles of positioning, profile and leverage to help people to monetise their expertise, become the go-to authority in their industry, and create a business with the freedom to spend more time doing what they love.
She's not all business though. She's also a wife, a mother of 3, big lover of travel, enjoyer of fine wine, excited by fast cars, and someone who can't hear music without dancing.
Rosie Shilo and the mystery of the great package debate
Kate Toon and the mystery of the business haters
So how do you deal with haters without losing the plot?
Listen to find out the answer to the mystery of the haters....
ABOUT KATE TOON
I'm an award-winning SEO copywriter and SEO consultant with over two decades of experience in all things advertising, digital and writing. Originally from the UK but now based just outside Sydney.
I've worked with big brands such as eHarmony, Curash and Kmart. And I've helped countless small businesses produce great content and improve their copywriting and SEO.
I'm also the founder of The Clever Copywriting School and The Recipe for SEO Success eCourse, the co-host on the Hot Copy Podcast and the host of The Recipe for SEO Success podcast.
I recently published my popular business book, The Confessions of a Misfit Entrepreneur - which also has its own podcast.
I present the Write for Business show for the Dale Beaumont's Brin.ai app and I'mthe founder of The Copywriting Conference - Australia's first dedicated Copywriting Conference.
Rosie Shilo's Quick Tips for bringing on a new virtual team member
Derek Rowe and the Mystery of the Communication Strategy
And as a lovely bonus, if you email Derek at admin@derekconsulting.com.au with "Rosie's podcast is awesome" in the subject line, he will send you his guide for using Learn, Teach, Explore in your next outsourcing conversation!
Learn, Teach and Explore.
derekconsulting.com.au/
au.linkedin.com/in/derek-rowe-864b9125
www.youtube.com/channel/UCpfOYEuNhCqZwviKMYGxCTQ
Leanne Woff and the mystery of the business figures
Rachel Allan and the case of the marketing mindset
Rosie Shilo and the mystery of the virtual software
In this short and sweet episode, I run through my favourite programs that can help you get started on your team-building, outsourcing journey!
Programs support:
•Communications
•Project Management
•Data Management
•File Sharing and
•Making things happen!
Stalk me at www.virtuallyyours.com.au
or www.facebook.com/VirtuallyYoursVirtualAssistance
Kate Martin and the Outsourcing Mystery
In this session we explore:
•How a client wants to feel before working with a VA
•Avoiding overwhelm
•What Aussie VAs bring to the table
•Working with a team
•Contractors versus staff
•What to ask yourself before sourcing a VA
•What your VA needs to know to support you better
•Why you need to use Virtually Yours to source your VA, and
•Outcomes versus timesheets
Get to know Kate more here:
www.katemartinmentor.com
www.facebook.com/personaltrainingmentor/
Stalk Rosie here:
https:www.virtuallyyours.com.au
www.facebook.com/VirtuallyYoursVirtualAssistance
www.youtube.com/user/Dexter2907
Emily Chadbourne and the mystery of the missing mindset
Emily is all about how the brain works, the universe responds and what you can do to take control in life and business.
In this episode I have a good laugh with Emily as we talk about what mindset even is, how to get yourself out of a funk and coping with a life impacted by social media.
So come on in and join us for a great chat and great learning!
Stalk Emily here:
www.facebook.com/thatcrazythingcalledlife/
Sometimes being a human is hard. Emily has designed this page to guide you through the clusterfuck of being what she calls "Unashamedly Human". Join her group bit.ly/TCTCLGROUP for FREE courses!
The Mystery of the Undervalued VA
Hanna Finlay and the Mystery of the Answered Calls
Show notes:
Phone calls are the worst part of business - until you learn how to silence them! In today's episode, Rosie chats to lovely Hanna Finlay of Off-Site Reception about her unique white label reception service and how she has taken her business to the level of employing onsite staff members as well as running a team of VAs. If you're a VA curious about adding reception to your services, or a business owner who hates answering their phone - listen up.
In this podcast, Rosie chats to Hanna about:
· How she started as a virtual assistant and how she streamlined her business
· How she is running 2 businesses - Off-Site Tradie and Off-Site Reception
· The systems she has put in place to have a high-class reception service
· Managing onsite staff members as well as a team of Virtual Assistants
· How VAs can set up Hanna's white-label system to use in their business
· Her plans moving forward
· Handy tips for business owners on how to transition from answering their own phones to outsourcing
Get more from Hanna here:
www.offsitereception.com.au
Call Hanna and her team on 1300393030
Find out more about her white label service here
offsitereception.com.au/for-vas
Follow Rosie here:
Virtually Yours
Virtually Yours on Facebook
Virtually Yours on Instagram
Renee Hasseldine and the Mystery of the Leveraged Lady!
In this podcast, Rosie chats to Renee about:
· What does it mean to be 'leveraged and loving it'?
· Mistakes people make in leveraging:
o Shiny object syndrome and how this holds you back
o Not playing to your strengths
o Trying to do everything yourself
o Trying to sell 'one to many' before you've mastered 'one to one'
· What is a signature system and how it can help you find out what you know
· How Renee's SEXY signature system works - success, educate, xcite (no VAs, this isn't a typo - it's creative liberty!), yes
Get more from Renee here:
The shiny object flowchart
Renee's free online course
Here's what Captain Planet is all about!
Follow Rosie here:
Virtually Yours
Virtually Yours on Facebook
Virtually Yours on Instagram
Sonja Stattmann and the mystery of the business superpowers!
In this podcast, Rosie chats to Sonya about:
· How you need to know who you're marketing to before you set up anything
· Why you don't have to be on social media or have a website (shock horror hey!)
· How to find a business coach who really knows their stuff
· Why you must find a coach who understands the business you're in
· How having a specific target market will help you find your way in a flooded marketplace
· Stand proud and know when to tell clients you're not a good fit
· How mistakes in business are a good thing
· How re-framing your thinking helps with business success
· Why you must be aligned to your business
· What do your real desires feel like?
Get more from Sonya here:
Website
Women in the business arena podcast
Follow Rosie here:
Virtually Yours
Virtually Yours on Facebook
Virtually Yours on Instagram
How you can generate referrals for your business, with Michael Griffiths.
In this podcast, Rosie chats to Michael about:
· The reasons behind his business venture - how he broke the mould of 'traditional' marketing to give people better solutions
· Why you need to stop marketing business to business and be a human
· How you can generate referrals for your business
· The 3 elements of referrals you need to learn - Know, Like, Trust
· Why providing opportunities for other people goes a long way in business
· Being brave to approach businesses with value offers (stop being your own bottleneck)
· How to stop the 'coffee chats' and turn them into agenda driven goal-kicking meetings
· A different way to think about networking events
· How to get referrals from places other than networking events
· Ways to create collaborations with other businesses
· Why you need to know who your ideal client, so you don't waste your efforts
· Getting yourself out of the way
Follow Rosie here:
Virtually Yours
Virtually Yours on Facebook
Virtually Yours on Instagram
Stalk Michael here:
www.referralmarketingguru.com.au/resources
Referral Marketing Guru on Facebook
Four great fears of outsourcing
•Business Undies
•Getting Started
•Communication and
•Pricing
So come on in and have a listen to these 2 'old hats' chatting about the butt clenching moments of outsourcing. Please note, we did have some issues with audio however as the content is pretty great, I decided to run with it anyway. Big hugs!
7 steps to starting on the right foot with your clients.
In this podcast, Rosie reveals her top 7 steps to starting on the right foot:
· Make it easy
· Do your research
· Set an agenda
· Follow up
· Agreements
· Stay connected
· Deliver
Follow Rosie here:
Virtually Yours
Virtually Yours on Facebook
Virtually Yours on Instagram
Are you a new Virtual Assistant? The first steps you need to take to start on the right foot.
Show notes:
Are you new to the Virtual Assistant world or thinking about becoming a VA? In this episode, Rosie chats about the best ways to set yourself up correctly from the start. With the industry becoming more and more popular, many new VAs don't realise how broad the industry can be, along with how tough running your own business is.
In this podcast, Rosie reveals:
· What a VA is
· How you must be prepared to be on limited income while you're building your business
· How you must be prepared to keep upskilling yourself, marketing yourself and getting out there and networking with other business owners
· The reasons why you need to be able to financially invest in your business to help it grow
· The vital first step to set up your business
· Who the most important person is for any start-up VA business
· Relevant training you can undertake to help you on your journey
Follow Rosie here:
Virtually Yours
Virtually Yours on Facebook
Virtually Yours on Instagram
Invaluable with Korryn Haines
In this podcast, I chat to Korryn Haines from Encore Admin Consulting about:
How she managed to build a full client base after only 16 months in business, take maternity leave for 5 months, and come back to business with clients who waited for her
The processes she put in place with her clients before she started her maternity leave
How she encouraged her clients to work with another VA and wasn't scared to share the work (and possibly lose a client!)
The way she structured her business that made her invaluable to her clients
How she coped returning to clients who kept work for her (it's all about attitude)
What's next for her business
Her biggest tips for setting boundaries and taking leave
Check out Korryn here:
Website
Facebook
Instagram
I hope you enjoy it. Feel free to share it, like it and subscribe for more!
Hiring a Virtual Assistant in Australia
Hiring a VA in Australia: Rosie Shilo, Virtually Yours
As the VA Advocate, Rosie has supported Australian VAs for over 14 years. With the topic of hiring an onshore (Australian) or offshore Virtual Assistant being a highly debated topic, Rosie will run through the benefits of hiring onshore, revealing reasons you may not have thought of before.
In this podcast, Rosie chats about:
•How Australian VAs are fellow business owners who understand the reality of Australian business
•Why 'Australian' communication skills are vital
•How an Australian VA can expand your network
•How Australian VAs need to abide by the same laws as you're governed by
•How you'll always know what it's going to cost you with an Australian VA
•Finding your 'why' when it comes to your reason to outsource to a VA
Virtually Yours
Virtually Yours on Facebook
Virtually Yours on Instagram