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Building High Performance Cultures

Building High Performance Cultures

By Waterstone Human Capital

A weekly series where we talk to executives from top organizations and leaders about how we build high performance cultures and how they're leveraging culture as competitive advantage.
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Episode 5: John Nicola of Nicola Wealth on culture and employee rewards

Building High Performance Cultures

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Building High Performance Cultures Podcast: Episode 54 - The Power of Ownership Thinking
Building High Performance Cultures Podcast: Episode 54 - The Power of Ownership Thinking
On this episode of Building High Performance Cultures, we talk with Wayne Chiu, Founder and CEO at Trico Homes about the power of ownership thinking.
23:13
September 01, 2021
Building High Performance Cultures Podcast: Episode 53 - Championing Culture with Leslie McGill
Building High Performance Cultures Podcast: Episode 53 - Championing Culture with Leslie McGill
On this episode of Building High Performance Cultures, Waterstone Human Capital's President and CEO, Marty Parker, talks with Leslie McGill, President and CEO at MedicAlert Foundation Canada about championing culture.
36:12
July 21, 2021
Episode 52: Ashley Cooper of Paladin Security Group Ltd. on putting culture at the centre of strategy
Episode 52: Ashley Cooper of Paladin Security Group Ltd. on putting culture at the centre of strategy
On this episode of Building High Performance Cultures, we talk with Ashley Cooper, CEO at Paladin Security Group Ltd., about what he’s learned about making culture the centre of strategy and how the Paladin culture is helping to drive success.
32:03
July 07, 2021
Episode 51: Steve Rhone of Weston Forest Products on living your brand promise
Episode 51: Steve Rhone of Weston Forest Products on living your brand promise
On this episode of Building High Performance Cultures, we talk with Steve Rhone, president at Weston Forest Products, about how living your brand promise can help support corporate culture and organizational performance.
35:08
June 14, 2021
Episode 50: Julia Hanigsberg of Holland Bloorview Kids Rehabilitation Hospital on recruiting for fit
Episode 50: Julia Hanigsberg of Holland Bloorview Kids Rehabilitation Hospital on recruiting for fit
On this episode of Building High Performance Cultures, we talk with Julia Hanigsberg, President and CEO at Holland Bloorview Kids Rehabilitation Hospital, about the importance of hiring for fit and how that organization builds their purpose, values and authenticity into the recruitment process.
29:35
June 07, 2021
Episode 49: Desirée Bombenon of SureCall Contact Centres on using business as a force for good.
Episode 49: Desirée Bombenon of SureCall Contact Centres on using business as a force for good.
On this episode of Building High Performance Cultures, we talk with Desirée Bombenon, CEO at SureCall Contact Centres about what it means to be a purpose-driven culture and why they're committed to using business as a force for good.
18:21
May 31, 2021
Episode 48: Michael Rencheck of Bruce Power on the importance of leadership development
Episode 48: Michael Rencheck of Bruce Power on the importance of leadership development
On this episode of Building High Performance Cultures, we talk with Michael Rencheck, President and CEO at Bruce Power, about how and why that organization's team focuses on leadership development.
29:43
May 25, 2021
Episode 47: Zahid Salman of Green Shield Canada on using social impact as a measure of success
Episode 47: Zahid Salman of Green Shield Canada on using social impact as a measure of success
On this episode of Building High Performance Cultures, we talk with Zahid Salman, president and CEO of Green Shield Canada, about making a connection between cultures and performance and why the organization uses social impact as a measure of success.
28:28
May 16, 2021
Episode 46: Tim Lambert of Egg Farmers of Canada on building a culture of trust and credibility
Episode 46: Tim Lambert of Egg Farmers of Canada on building a culture of trust and credibility
On this episode of Building High Performance Cultures, we talk with Tim Lambert, CEO of Egg Farmers of Canada about why trust and credibility are core pillars of that organization's culture and how those values show up every day.
34:26
May 03, 2021
Episode 45: Bryan Smith and Tim Lysecki of ThinkData Works on curating a different kind of startup culture
Episode 45: Bryan Smith and Tim Lysecki of ThinkData Works on curating a different kind of startup culture
For this episode of Building High Performance Cultures, we speak with Bryan Smith and Tim Lysecki of ThinkData Works, about how and why they have built and sustained a corporate culture that looks and feels different from your average startup culture
39:20
April 26, 2021
Episode 44: Dan Turner of Xperigo on sustaining culture during times of change
Episode 44: Dan Turner of Xperigo on sustaining culture during times of change
On this episode of Building High Performance Cultures, we talk with Dan Turner, president and CEO at Xperigo about some of the ways that organization has managed to sustain culture during times of significant change.
35:50
April 18, 2021
Episode 43: Bernard Lord of Medavie on developing leadership capacity
Episode 43: Bernard Lord of Medavie on developing leadership capacity
On this episode of Building High Performance Cultures, we talk with Bernard Lord, president and CEO of Medavie, about how and why developing leadership capacity plays an important role in that organization's culture, and what it takes to build and sustain a Hall of Fame corporate culture.
37:51
April 11, 2021
Episode 42: Chantal Guay of Standards Council of Canada on setting the tone for culture
Episode 42: Chantal Guay of Standards Council of Canada on setting the tone for culture
On this episode of Building High Performance Cultures, we talk with Chantal Guay,  CEO at the Standards Council of Canada about a leader's role in setting the tone for culture.
40:12
April 06, 2021
Episode 41: Jesse Finkelstein of Page Two on publishing culture
Episode 41: Jesse Finkelstein of Page Two on publishing culture
On this episode of Building High Performance Cultures, we talk with Jesse Finkelstein, co-founder and principal at Page Two, about publishing culture and the way corporate culture is portrayed in books.
39:50
March 27, 2021
Episode 40: Lori Grant of Klick Health on the organization's "relentless pursuit of awesome"
Episode 40: Lori Grant of Klick Health on the organization's "relentless pursuit of awesome"
On this episode of Building High Performance Cultures, we talk with Lori Grant, CEO at Klick Health, about building an engaging team environment and the organization’s “relentless pursuit of awesome.”
29:07
March 22, 2021
Episode 39: Michael Medline of Empire Company Limited on building culture through values and innovation
Episode 39: Michael Medline of Empire Company Limited on building culture through values and innovation
On this episode of Building High Performance Cultures, we talk with Michael Medline, President and CEO at Empire Company Limited, about how that organization has transformed its culture by leveraging its values and encouraging innovation.
30:28
March 15, 2021
Episode 38: Stéphane Giguère of Ottawa Community Housing on the culture transformation journey
Episode 38: Stéphane Giguère of Ottawa Community Housing on the culture transformation journey
For this episode of Building High Performance Cultures, we speak with Stéphane Giguère, President and CEO of Ottawa Community Housing, about that organization's culture transformation journey and how they're leveraging culture to drive performance.
44:31
March 10, 2021
Episode 37: Joel Lessem of Firmex on building a culture of authenticity and transparency
Episode 37: Joel Lessem of Firmex on building a culture of authenticity and transparency
For this episode of Building High Performance Cultures, we speak with the Co-founder, President and CEO of Firmex, Joel Lessem, about why the organization has made authenticity and transparency core to their culture and how that's helping drive performance.
31:51
March 01, 2021
Episode 36: Paul Gruner of Det'on Cho Management LP on celebrating the connections between culture, community and business performance.
Episode 36: Paul Gruner of Det'on Cho Management LP on celebrating the connections between culture, community and business performance.
For this episode of Building High Performance Cultures, we speak with Paul Gruner, president and CEO Det'on Cho Management LP, about how that organization is driving performance by celebrating culture and the community.
45:14
February 21, 2021
Episode 35: Mark Rousseau of CARFAX Canada on building a culture of trust and empowerment
Episode 35: Mark Rousseau of CARFAX Canada on building a culture of trust and empowerment
For this episode of Building High Performance Cultures, we speak with Mark Rousseau, president of CARFAX Canada, about the importance of building a culture of trust and empowerment, and the impact those attributes have on both team and organizational performance.
31:58
February 17, 2021
Episode 34: Jane Chung of AstraZeneca Canada on the benefits of rooting your culture in a strong people strategy
Episode 34: Jane Chung of AstraZeneca Canada on the benefits of rooting your culture in a strong people strategy
For this episode of Building High Performance Cultures, we speak with Jane Chung, president of AstraZeneca Canada, about how having a strong people-focused culture can help organizations drive performance and innovation, and achieve great results.
36:18
February 09, 2021
Episode 33: John Baker of D2L on identifying and developing leaders throughout an organization
Episode 33: John Baker of D2L on identifying and developing leaders throughout an organization
For this episode of Building High Performance Cultures, we speak with John Baker, founder, president and CEO at D2L, about the role corporate culture has played in his leadership journey, and why it’s important to identify and develop leaders throughout your organization.
37:44
February 02, 2021
Episode 32: Sarah Davis of Loblaw Companies Limited on making culture a central part of strategy
Episode 32: Sarah Davis of Loblaw Companies Limited on making culture a central part of strategy
On this episode of Building High Performance Cultures, we talk with Sarah Davis, President at Loblaw Companies Limited, about leveraging purpose, measuring culture, and why it's important to make culture a central part of your corporate strategy.
34:07
January 27, 2021
Episode 31: Margaret McNeil of Canuck Place Children's Hospice on the power of engaging with an organization's values
Episode 31: Margaret McNeil of Canuck Place Children's Hospice on the power of engaging with an organization's values
For this episode of Building High Performance Cultures, we speak with Margaret McNeil, CEO at Canuck Place Children's Hospice, about the important role values play in corporate culture.
33:56
January 20, 2021
Episode 30: Joanna Griffiths of Knix talks about how she built a successful, mission-led organization
Episode 30: Joanna Griffiths of Knix talks about how she built a successful, mission-led organization
For this episode of Building High Performance Cultures, we speak with Joanna Griffiths, founder and CEO at Knix, about how she built a successful, mission-led organization, and why she says high performance shouldn't feel hard.
32:10
January 12, 2021
Episode 29: 2020 - A Year in Review
Episode 29: 2020 - A Year in Review
For this episode of Building High Performance Cultures, Waterstone's President and CEO, Marty Parker, looks back at some of the key themes covered over the past year. This episode features clips from Michael McCain (Maple Leaf Foods), Mike Wessinger (PointClickCare), Laurie Schultz (Galvanize), Debra Hewson (Odlum Brown Limited), Phil Verster (Metrolinx), John Anderson (The Oppenheimer Group), Jack Newton (Clio), Jeremy Levitt (CMH Heli-Skiing & Summer Adventures), Alim Somani (Hatch Digital), and Kathy Kinloch (BCIT).
22:50
December 22, 2020
Episode 28: Nicole Bendaly of the Waterstone Culture Institute on adopting a learning culture
Episode 28: Nicole Bendaly of the Waterstone Culture Institute on adopting a learning culture
For this episode of Building High Performance Cultures, we speak with Nicole Bendaly, Executive Director at the Waterstone Culture Institute, about why organizations should adopt a culture of learning, and some of the exciting trends she's seeing in learning and development.
27:59
December 14, 2020
Episode 27: Kathy Kinloch of BCIT on supporting the next generation of leaders
Episode 27: Kathy Kinloch of BCIT on supporting the next generation of leaders
For this episode of Building High Performance Cultures, we speak with Kathy Kinloch, President at the British Columbia Institute of Technology (BCIT) about the institute's culture, and how they're supporting the next generation of leaders.
28:32
November 30, 2020
Episode 26: Phil Verster of Metrolinx on the importance of building trust within your corporate culture
Episode 26: Phil Verster of Metrolinx on the importance of building trust within your corporate culture
For this episode of Building High Performance Cultures, we speak with Phil Verster, President & CEO at Metrolinx, about the importance of building trust within your corporate culture and why listening is such an important part of his leadership style.
36:01
November 04, 2020
Episode 25: Ed Sims of WestJet on the importance of living your corporate culture.
Episode 25: Ed Sims of WestJet on the importance of living your corporate culture.
For this episode of Building High Performance Cultures, we speak with Ed Sims, President & CEO at WestJet, about how culture drives performance at the airline, and the importance of living your culture in times of crisis and in times of celebration.
44:40
October 27, 2020
Episode 24: Shirlee Sharkey of SE Health on how they're raising the bar on performance
Episode 24: Shirlee Sharkey of SE Health on how they're raising the bar on performance
For this episode of Building High Performance Cultures, we speak with Shirlee Sharkey, President and CEO of SE Health, about how they're raising the bar on performance and why their mission of spreading hope and happiness sets the organization apart.
30:30
October 19, 2020
Episode 23: Brian Scudamore of O2E Brands on the benefits of a people-focused culture
Episode 23: Brian Scudamore of O2E Brands on the benefits of a people-focused culture
For this episode of Building High Performance Cultures, we speak with Brian Scudamore, founder and CEO of O2E Brands, about the benefits of building a people-focused culture, and why he thinks leaders need to be willing to fail.
29:54
October 05, 2020
Episode 22: Evan Siddall of Canada Mortgage and Housing Corporation on leveraging purpose to drive culture change
Episode 22: Evan Siddall of Canada Mortgage and Housing Corporation on leveraging purpose to drive culture change
For this episode of Building High Performance Cultures, we speak with Evan Siddall, President and CEO of Canada Mortgage and Housing Corporation, about what he's learned when it comes to leveraging your purpose to help drive culture change.
22:42
September 18, 2020
Episode 21: David Ossip of Ceridian on the role of leaders in culture transformation
Episode 21: David Ossip of Ceridian on the role of leaders in culture transformation
For this episode of Building High Performance Cultures, we speak with David Ossip, Chairman and CEO at Ceridian, about the role leaders play in transforming organizational culture.
31:27
September 11, 2020
Episode 20: Jack Newton of Clio on how building a deliberately developmental organization supports a high performance culture
Episode 20: Jack Newton of Clio on how building a deliberately developmental organization supports a high performance culture
On this episode of Building High Performance Cultures, we talk with Jack Newton, CEO and Co-founder of Clio, about how being deliberate in the training and development of their team has helped support a high performance culture.
28:18
September 07, 2020
Episode 19: Laurie Schultz of Galvanize on the importance of getting your people and culture formula right
Episode 19: Laurie Schultz of Galvanize on the importance of getting your people and culture formula right
For this episode of Building High Performance Cultures, we speak with Laurie Schultz, President and CEO of Galvanize, about how getting the people and culture formula right within an organization can drive financial results down the road.
28:15
August 24, 2020
Episode 18: Michael McCain of Maple Leaf Foods on owning your culture
Episode 18: Michael McCain of Maple Leaf Foods on owning your culture
For this episode of Building High Performance Cultures, we speak with Michael McCain, President & CEO at Maple Leaf Foods, about the power of corporate culture on employee engagement and corporate performance,  and why he and his team have committed to culture as a centrepiece of the Maple Leaf Foods experience. 
47:14
August 17, 2020
Episode 17: Jeremy Levitt of CMH Heli-Skiing & Summer Adventures on the importance of delivering on your culture promise
Episode 17: Jeremy Levitt of CMH Heli-Skiing & Summer Adventures on the importance of delivering on your culture promise
For this episode of Building High Performance Cultures, we speak with Jeremy Levitt, President of CMH Heli-Skiing & Summer Adventures, about how they've worked to align their people with their culture, and how the company is delivering on its culture promise.
22:07
August 07, 2020
Episode 16: Jim Spatz of Southwest Properties Limited on doing the right thing, and doing it well
Episode 16: Jim Spatz of Southwest Properties Limited on doing the right thing, and doing it well
On this week's episode of Building High Performance Cultures, we speak with Jim Spatz, Executive Chairman at Southwest Properties Limited, about why and how a culture built around doing the right thing well can drive a team's performance and business success.
28:37
July 31, 2020
Episode 15: Alim Somani of Hatch Digital on the link between values, behaviours and culture
Episode 15: Alim Somani of Hatch Digital on the link between values, behaviours and culture
For this episode of Building High Performance Cultures, we speak with Alim Somani, Managing Director at Hatch Digital, about how corporate leaders can establish and leverage the link between values, behaviours and culture to help drive success.
41:43
July 27, 2020
Episode 14: Caroline Riseboro of Trillium Health Partners Foundation on assessing culture and driving change
Episode 14: Caroline Riseboro of Trillium Health Partners Foundation on assessing culture and driving change
On this episode of Building High Performance Cultures, we sit with Caroline Riseboro, President and CEO of Trillium Health Partners Foundation, to talk about how she approaches the process of assessing culture within an organization, and what she has learned about successfully driving culture change.
26:42
July 20, 2020
Episode 13: Mandy Rennehan of Freshco.ca (not the grocery store!) on leadership and authenticity
Episode 13: Mandy Rennehan of Freshco.ca (not the grocery store!) on leadership and authenticity
For this episode of Building High Performance Cultures, we talk with Mandy Rennehan, Founder and Blue Collar CEO of Freshco.ca (not the grocery store!) about leading with authenticity, and how building an authentic corporate culture can drive performance.
50:59
July 13, 2020
Episode 12: Mike Wessinger of PointClickCare on performance-driven cultures
Episode 12: Mike Wessinger of PointClickCare on performance-driven cultures
For this episode of Building High Performance Cultures, we talk with Co-founder and CEO of PointClickCare, Mike Wessinger, about what it means to have a performance-driven culture, and how they've managed to sustain and grow their organizations by recruiting team members who fit with that culture.
22:38
July 06, 2020
Episode 11: Debra Hewson of Odlum Brown Limited on creating a culture of trust and empowerment
Episode 11: Debra Hewson of Odlum Brown Limited on creating a culture of trust and empowerment
For this episode of Building High Performance Cultures, we talk with Debra Hewson, President & CEO of Odlum Brown Limited, about how she creates a culture of trust and empowerment - and the impact that has on the organization's performance.
33:40
June 26, 2020
Episode 10: Craig Kielburger of WE on unlocking the power of purpose
Episode 10: Craig Kielburger of WE on unlocking the power of purpose
On this episode of Building High Performance Cultures, we chat with Craig Kielburger, Co-founder of WE, around what he's learned about doing good well, having an impact, and unlocking the power of purpose within your organization.
34:32
June 22, 2020
Episode 9: David "Patch" Patchell-Evans of GoodLife Fitness on the benefits of doing what you love
Episode 9: David "Patch" Patchell-Evans of GoodLife Fitness on the benefits of doing what you love
For this episode of Building High Performance Cultures, we chat with David “Patch” Patchell-Evens, founder and CEO of GoodLife Fitness, about what makes the company’s culture great, and why doing what you love is a key component of the culture he's built at GoodLife.
45:42
June 15, 2020
Episode 8: John Anderson of The Oppenheimer Group on culture's role in recruitment and retention
Episode 8: John Anderson of The Oppenheimer Group on culture's role in recruitment and retention
For this episode of Building High Performance Cultures, we talk with John Anderson, Chairman, CEO and Managing Partner at The Oppenheimer Group about the vital role that corporate culture plays in an organization's ability to recruit for fit and retain team members.
22:21
June 08, 2020
Episode 7: Mohamad Fakih of Paramount Fine Foods on purpose-driven cultures
Episode 7: Mohamad Fakih of Paramount Fine Foods on purpose-driven cultures
More and more, we're hearing about purpose and how people are looking to work for, and with companies that are purpose-driven. Waterstone's President & CEO, Marty Parker, recently sat down with  Mohamad Fakih, President & CEO at Paramount Fine Foods, to chat about what it means to have a purpose-driven culture, and why purpose can be a differentiator for organizations.
42:05
May 31, 2020
Episode 6: Anthony Longo of Longo's on culture and the family-founded organization
Episode 6: Anthony Longo of Longo's on culture and the family-founded organization
For this episode of Building High Performance Cultures, we talk with Anthony Longo, President & CEO of Longo Brothers Fruit Markets Inc., about the benefits and challenges that come with having a culture that's all about family. 
22:38
May 25, 2020
Episode 5: John Nicola of Nicola Wealth on culture and employee rewards
Episode 5: John Nicola of Nicola Wealth on culture and employee rewards
In order for rewards programs to play a meaningful role in building and sustaining corporate culture, they need to be developed and implemented in a thoughtful way – one that speaks to your organization’s overall values and principles. For this episode of Building High Performance Cultures, Waterstone's President and CEO, Marty Parker, sits down with John Nicola, Chairman and CEO of Nicola Wealth, to talk about the role of employee recognition and rewards in the development of a high performance culture.
35:55
May 18, 2020
Episode 4: Sean O'Brien of Reliance Home Comfort on leadership's role in culture change
Episode 4: Sean O'Brien of Reliance Home Comfort on leadership's role in culture change
In this episode of Building High Performance Cultures, we talk to Sean O'Brien, President & CEO of Reliance Home Comfort, about his experience with driving culture change and why he believes that measuring culture is critical for organizations of all shapes and sizes.
39:34
May 11, 2020
Episode 3: Kirk Simpson and Ashira Gobrin of Wave on culture in times of growth and change
Episode 3: Kirk Simpson and Ashira Gobrin of Wave on culture in times of growth and change
What is the key to building and maintaining your corporate culture through times of growth and through the acquisition process? In episode 3 of Building High Performance Cultures, Waterstone's CEO Marty Parker talks with Kirk Simpson, co- founder and Chief Executive Officer of Wave, and with Ashira Gobrin, Wave's Chief People Officer, about the lessons they've learned when it comes to building and sustaining culture through times of change.
39:16
May 01, 2020
Episode 2: Comedian Steve Patterson on celebrating corporate culture
Episode 2: Comedian Steve Patterson on celebrating corporate culture
Waterstone's president and CEO, Marty Parker, talks to Canadian comedian (and Hall of Fame host of the  Canada's Most Admired Gala) Steve Patterson about the business of comedy, what he’s learned about celebrating corporate culture, and the Canada's Most Admired Gala event.
28:03
April 14, 2020
Episode 1: Dr. Greg Wells of Wells Performance on superhuman leadership
Episode 1: Dr. Greg Wells of Wells Performance on superhuman leadership
Welcome to Building High Performance Cultures, a weekly series where we talk to executives from top organizations and leaders about building high performance cultures and how they're leveraging culture as competitive advantage. In episode one, we're talking about superhuman leadership and the power of rest, refocus, and recharge with Dr. Greg Wells, the founder and CEO of Wells Performance.
43:25
April 03, 2020