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We Speak Dispatch

We Speak Dispatch

By We Speak Dispatch

We Speak Dispatch is a group of 911 professionals discussing topics from the headlines, topics that are fun and interesting, topics that you care about. Our engaging conversations are designed to inspire more conversations, so if you have a topic you’d like to see discussed let us know. Thank you to all 911 dispatchers.
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Currently playing episode

The Future of 911 and Dispatch

We Speak Dispatch Jul 18, 2020

00:00
17:16
Arthur Talking Teamwork
Apr 18, 202424:14
Dispatch Week 2024!!!!

Dispatch Week 2024!!!!

Happy National Public Safety Telecommunicators Week! Celebrate 2024 NTW with a FREE (yes, that's FREE) gift from our sponsor Watson Consoles. Watson Consoles has created a brand new 2024 Telecommunicator Badge! To claim yours visit: www.watsonconsoles.com/badge @followers Watson Consoles We Speak Dispatch

Apr 14, 202403:23
Watson Consoles -- Arthur National Sales Manager
Apr 14, 202418:04
Taking Responsibility
Apr 14, 202417:36
Maintaining Staffing and Morale in the 911 Center
Mar 17, 202420:20
Mental Health Awareness in the 911 Center
Mar 17, 202420:13
911 Dispatching with ADHD
Mar 17, 202420:04
Watson Consoles (Quint) Discusses 911 Staffing
Mar 17, 202419:25
Free 911 Training Offered to Dispatchers
Jan 21, 202425:51
Emotional Support Skunk in 911

Emotional Support Skunk in 911

Does your agency have an emotional support animal?

We’d like you to meet “42-PU” the emotional support skunk from Knox County 911 in Indiana. Heather is our special guest, with Nugget so listen to their story.

Jan 21, 202417:15
GIFT BASKET WINNER

GIFT BASKET WINNER

Thanks to our friends and sponsors at Watson Consoles for helping us put together an Awesome gift-basket for our giveaway - today you get to meet our winner Laura from Iowa. Thank you to all of those who entered the contest! Happiest Holidays to Everyone!

Dec 26, 202305:42
We Speak Dispatch SECRET SANTA!!!

We Speak Dispatch SECRET SANTA!!!

Are you ready to enjoy our annual secret Santa gift exchange? We hope everyone has a Merry Christmas and Happy New Year! We Speak Dispatch has lots of fun stuff ahead for 2024!

Dec 26, 202326:19
Watson Consoles -- Hot Topics in 911 With Quint
Dec 26, 202320:02
A.I. -- 911 Friend or Foe?

A.I. -- 911 Friend or Foe?

“AI is likely to be either the best or worst thing to happen to humanity.” ~Stephen Hawking Today’s episode discusses machine learning (ML) & artificial intelligence (AI) which has become increasingly prominent in Communications Centers. Despite some pushbacks, it has already become an essential part of our daily lives. We are right, however, to slow down and wonder why it is advancing so fast, who has a stake in it, and what we can do to correct its course if necessary. Most importantly, what happens when AI begins to think on its own and becomes self-aware? Some leaders speak of the potential of machine learning (ML) & artificial intelligence (AI), and how it’s nothing short of miraculous, but could the blessing be a curse? But as the saying goes, with great power comes great responsibility. What about you, what do you think of ML/AI in your Communications Center. wespeakdispatch@gmail.com With our podcast plays are passing 26,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break. We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #IAM911#WSD2023#911DISPATCHERS#watsonconsoles

Dec 26, 202319:22
911 Exit Interviews with Current Employees?
Nov 06, 202320:05
911 -- Is Your Center Clean or DIRTY
Nov 06, 202318:15
Fire Dispatch Staffing

Fire Dispatch Staffing

Our guest today contacted us directly and wanted to share how her and her team at fire dispatch have apparently figured out how to hire, retain and train successfully to achieve full staffing. They are definitely one of the few agencies that can say they are fully staffed, and their unique training methods are working. What about your agency? Do you have a successful technique to recruiting, hiring and training? Share your story with us! wespeakdispatch@gmail.com With our podcast plays are passing 26,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break. We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch let’s hear from you – comment below or send us an email wespeakdispatch@gmail.com Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com

Nov 06, 202322:53
Switching Careers from 911
Sep 17, 202318:33
Ricardo Martinez -- Within the Trenches #IAM911

Ricardo Martinez -- Within the Trenches #IAM911

Today's very special episode features our good friend Ricardo from Within the Trenches (#IAM911) talking about his new book (www.liinks.co/wttpodcast). This fascinating book is filled with moving stories about the world of 9-1-1 Dispatchers. The accounts detail what dispatchers go through, the calls they take, and the stress of the job. If you haven’t ordered your copy – follow the links, we’ve provided to get yours today. We always have a fun time with Ricardo and this episode is no different, we share some very funny stories, and he tells of his crazy lunchtime experience – enjoy! With our podcast plays are passing 25,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes (but, because we were having such fun, this one went a little longer than most) which is perfect for the drive to/from work, or on a break. We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen. Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok www.linktr.ee/WeSpeakDispatch se, let’s hear from you – comment below or send us an email wespeakdispatch@gmail.com Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We’re on just about every podcast platform, so you have no reason to miss another episode. Want to be a guest or have a topic idea – let us know! Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok www.linktr.ee/WeSpeakDispatch www.watsonconsoles.com #IAM911#WSD

Aug 07, 202344:03
Promoting From Within Your 911 Center

Promoting From Within Your 911 Center

Today's episode features a special guest talking about the challenges and issues by promoting from within or being hired in as the new supervisor. With our podcast plays are passing 25,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Every episode is about 15 minutes, which is perfect for the drive into work, or on a break. We have so many Awesome guests, and you could be too - send us an email or DM and we can make that happen. Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok www.linktr.ee/WeSpeakDispatch

Aug 07, 202317:30
I'm A New 911 Supervisor-- Now What?
Aug 07, 202316:26
Watson Consoles Survey

Watson Consoles Survey

Today’s episode features our sponsor Watson Consoles talking about the future of workstations. They have a survey going to see what you’d like to see in a future console – let your voice be heard! Share the survey! Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We’re on just about every podcast platform, so you have no reason to miss another episode. Want to be a guest or have a topic idea – let us know! Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok A Big Thanks to our awesome sponsor Watson Consoles! www.linktr.ee/WeSpeakDispatch www.watsonconsoles.com #IAM911#WSD#911DISPATCHERS#watsonconsoles
Jun 24, 202322:38
Zero Suicide Kit
Jun 21, 202322:05
Support Systems in 911

Support Systems in 911

Welcome to Season 4 - Episode 2 We’ve recorded over 3 years' worth of outstanding episodes and had so many awesome guests, so as we start season 4 – we have a new sponsor from our friends at Watson Consoles, who are planning some great events with us in the future - it's gonna be great! This episode features a couple we met while attending a conference in Texas – they talked about the importance of having a support person in your life, although his wife isn’t in public safety – she understands the stressors and challenges. Their story was compelling, so we had to bring them on.

Jun 21, 202316:55
Hashtag BuddyCheck -- SEASON 4 IS HERE!
May 22, 202322:50
Watson Consoles -- 911 Furniture Discussion
Apr 25, 202321:29
Dispatch Week 2023 and New Sponsor
Apr 09, 202319:02
911 Employees Set to Retire -- What Does Your Agency Do?

911 Employees Set to Retire -- What Does Your Agency Do?

Are you coming up on retirement, or have you been thinking about it – this episode is all about retirement, succession planning and the importance of being ready to retire when the time comes.  We have a special guest joining us today to share his advice.   

Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos.  

We’re on just about every podcast platform, so you have no reason to miss another episode.  

Want to be a guest or have a topic idea – let us know!  

Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch

Mar 12, 202325:48
New Employee In Dispatch?

New Employee In Dispatch?

We’ve had today’s episode ready to go for a while, and today is the day, we were contacted by Derek several months ago to discuss being the new guy in dispatch.  We had such a fun time and hopefully he was able to gain some valuable insight from the 80+ years of experience on the panel.    

Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos.  

We’re on just about every podcast platform, so you have no reason to miss another episode.  

Want to be a guest or have a topic idea – let us know!  

Give us 15 minutes & we'll get you talking! 

Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch

Mar 04, 202320:09
911 Young Professionals

911 Young Professionals

Hey Young Professionals!  Today’s awesome episode features Toby who is a member of the Young Professionals association and discusses what it does and how you can join.  We definitely had some fun with him during the episode – enjoy!  

Let us know what you think, leave us a comment or question.  

Please tell your friends about We Speak Dispatch – we have over 20,000 podcast plays and heard in 36 countries – so if you’re not listening, you’re missing out!!  

Give us 15 minutes & we'll get you talking!

Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch

Jan 28, 202317:20
Active Shooter Response

Active Shooter Response

Welcome to 2023 – we have a few of our We Speak Dispatch episodes that haven’t been posted due to the holiday season.  So, today’s awesome episode is talking about Active Shooters and how dispatch plays a key role in communications.  

Our special guest, Heath gives us a first-hand account of the Greenwood Park Mall shooting from July 2022.  He provides some awesome tips to prepare yourself to effectively respond to an active shooting event.  

Let us know what you think, and what kind of training have you had to respond to an active shooter event?  

Please tell your friends about We Speak Dispatch – we have over 20,000 podcast plays and heard in 36 countries – so if you’re not listening, you’re missing out!!   

Give us 15 minutes & we'll get you talking!   Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  www.linktr.ee/WeSpeakDispatch

Jan 05, 202324:08
Gift Exchange with We Speak Dispatch

Gift Exchange with We Speak Dispatch

This is our traditional holiday gift exchange - we have such a fun time secretly sending our WSD Crew gifts and then guessing who sent them!!   Make sure you are spreading cheer in your 911 center this year-- watch this episode to see how fun a secret gift exchange can be.  

This past year has been absolutely GREAT, and our program is getting better all the time - we just passed 20,000 podcast plays in over 36 countries!    

Are you listening to the fun?  If not, get to it - on facebook, twitter, Instagram, tiktok, YouTube, and just about every podcast platform you can think of.   

See you in 2023 -- Happy New Year and Happy Holidays!  

www.linktr.ee/WeSpeakDispatch

Dec 22, 202219:29
Christmas With Ricardo

Christmas With Ricardo

Merry Christmas & Happy Holidays from your friends at We Speak Dispatch!   On this short bonus episode we are joined by Ricardo from Within the Trenches to wish everyone a Merry Christmas!  

We've had another GREAT year and passing 20,000 podcast plays - we appreciate all of our past guests!  

We have so much more in the next few months - stay tuned for more!    

Our Christmas Gift Exchange is coming up this week as well - we had some serious fun!  

Hope you enjoy all 3 BONUS episodes this week to help spread some holiday cheer! 

#IAM911 #thingoldline #911dispatcher #dispatcher #ricardo #911 

Dec 20, 202210:47
2022 SHOWCO Holiday Cheer Winner

2022 SHOWCO Holiday Cheer Winner

Doug and Jill with Showalter and Company are a huge part of We Speak Dispatch.  This episode features the winners from the Showalter and Company Holiday Cheer contest and several of the We Speak Dispatch panelists.  

Join Showalter and Company and some members from the We Speak Dispatch crew as we speak to the winner Laura & Leah who nominated her for the 3rd Annual "Holiday Cheer" contest!   A HUGE shout-out to all of the entrees and those who nominated them - you are awesome and thank you for your hard work to maintain a cheery place!! Congratulations to our 2 runners up: Kris & Shania!   

The We Speak Dispatch crew gives a big shout out to the winners, all the nominees and Showalter and Company for their Holiday Cheer Contest to spread positivity.   


Dec 18, 202218:54
Personal Impacts of the Uvalde Tragedy
Dec 05, 202223:28
Reptiles and Friends

Reptiles and Friends

Enjoy our latest episode, we have a special guest who is not only a 9-1-1 Professional, but she is also a published author.  Her children’s book brings together two of her passions, 9-1-1 and her love of reptiles.  This episode was so fun, and so unique, take a listen and you may just learn a thing or two!   

Theresa’s contact information:  scaleyaddictions@gmail.com  https://scaleyaddictions.com/ 

Purchase the book on Amazon:  www.amazon.com/Can-I-call-911-NOW  

We hope you enjoy this fun episode and please leave us a comment.   

Give us 15 minutes & we'll get you talking!   

Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch  #wsd #911dispatcher #IAM911

Nov 20, 202220:33
Halloween Dispatch Protocols
Oct 25, 202217:47
Utilizing TikTok in 911 Centers

Utilizing TikTok in 911 Centers

Today’s special guests are members of the Lyon County Emergency Communications Center and have become TikTok stars.  If you haven’t watched their awesome vids (@lyoncounty911) you really are missing out on some fun stuff.  This was a particularly fun episode with the stars - Cassandra & Selena – we discussed a lot of topics and even found out which one of these two actually got into a coffin (keep listening and you’ll find out!).  

If you’re thinking of starting a TikTok at your job, take a listen for some tips and ideas to make it a good thing.   We have over 18,000 podcast plays and were heard in 36 countries, so give us 15 minutes & we'll get you talking!   

Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch

Oct 25, 202218:13
PTSD 911 -- The Movie

PTSD 911 -- The Movie

Today's awesome episode features filmmaker Conrad Weaver who is promoting his latest documentary PTSD 911 - if you haven't heard about it, do yourself a favor and go to the web page.  It's a powerful and realistic look at the PTSD phenomenon.    

Please share this with your friends, co-workers and agency!   To learn more visit their website at www.ptsd911.com

You can watch the episode on Facebook, YouTube or listen to it on your favorite podcast.


Oct 14, 202220:20
Remote Dispatching-- Updates and Additional Information

Remote Dispatching-- Updates and Additional Information

Today we're discussing Remote Dispatching with a special guest from an agency who is doing it - we have lots of questions & we bet you do too!  

Send us a question and we'll try to get some answers.  

Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok . 

www.linktr.ee/WeSpeakDispatch

Oct 03, 202225:59
Listener Submitted Questions for 911 -- We Try To Answer Them

Listener Submitted Questions for 911 -- We Try To Answer Them

YOU’VE GOT QUESTIONS!  Today we’re answering some viewer submitted questions, along with our special guest, we’re tackling some very difficult questions.  Do you have a question for us?  Let us know, message us, DM, email and let us know and we’ll do our best to answer them.  Tag a friend and let them know what they’re missing!  

wespeakdispatch@gmail.com  

Give us 15 minutes & we'll get you talking!  

Find us on your favorite podcast platform or YouTube, Instagram, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch

Sep 12, 202220:51
911 to RapidSOS with Julie

911 to RapidSOS with Julie

Today’s special episode is another from our series on those who have gone between public safety and the private sector, and everything they’ve learned along the way.  Our guest today is Julie who was a 911 Dispatcher and now works for RapidSOS.   

Leave us a comment or question – because we’d love to hear from you!  Tag a friend and let them know what they’re missing!  Do you want to join us for some fun conversations? Just send us an email and we can make that happen:  wespeakdispatch@gmail.com  

Give us 15 minutes & we'll get you talking!  Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch

Sep 02, 202219:55
Mental Well-Being of 911 Dispatchers

Mental Well-Being of 911 Dispatchers

This special episode features a conversation with Nadine who is a master’s student at Memorial University in Newfoundland, Canada, she has been extensively researching 911 communications centers for her master’s thesis on the impact of organizational culture on the mental well-being of 911 communicators.    

Having been in dispatch for many years, she incorporated that into this fascinating subject that all of us can identify with.   

Leave us a comment or question – because we’d love to hear from you! 

Tag a friend and let them know what they’re missing!  Do you want to join us for some fun conversations? Just send us an email and we can make that happen:  wespeakdispatch@gmail.com  

Give us 15 minutes & we'll get you talking!  

Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch

Aug 22, 202220:46
APCO 2022 Trainer of the Year Here to Discuss Training

APCO 2022 Trainer of the Year Here to Discuss Training

Today we’re joined by our friend Roger to discuss training, after all he is the APCO International 2022 Trainer Of The Year.   

Leave us a comment or question – because we’d love to hear from you! Make sure you tag a friend and let them know what they’re missing!  

Do you want to join us for some fun conversations? Just send us an email and we can make that happen: wespeakdispatch@gmail.com  

Are you a vendor and want to advertise to an audience consisting of a growing public safety community, the latest stats show we’re in over 35 countries and have over 15,000 podcast plays – contact us today and we’ll help you get your message out to a wide-ranging audience of public safety professionals?  

Give us 15 minutes & we'll get you talking!  

Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch

Aug 07, 202218:27
Working Remotely in 911/Dispatch

Working Remotely in 911/Dispatch

During COVID many Communications Centers had to adapt to different kinds of logistical methods to provide continuous 911 dispatching in a safe environment.  Our special guest today, Daniel discusses how his Agency not only figured out how to successfully allow remote answering of 911 calls, but how it benefits his center’s staffing.  His story is amazing and could possibly be the future of dispatch.  

Leave us a comment or question – because we’d love to hear from you! 

Do you want to join us for some fun conversations? Just send us an email and we can make that happen:  wespeakdispatch@gmail.com  

Are you a vendor and want to advertise to an audience consisting of a growing public safety community, the latest stats show we’re in over 35 countries and have over 14,000 podcast plays – contact us today and we’ll help you get your message out to a wide-ranging audience of public safety professionals?  

Give us 15 minutes & we'll get you talking!  

Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch

Jul 25, 202222:24
Private Job to Public Safety Job with Jesse

Private Job to Public Safety Job with Jesse

This is another special episode talking about going from 9-1-1 to the private sector or in reverse. This time we're joined by our friend Jesse who discusses working with 9-1-1 from the outside.   Have you gone from 911 to private or reverse - come join in on the conversation and let's talk about your experiences.  This fun episode also answers the question: who is the "Happiness Guru"  

If you’re listening, make sure you tag a friend and let them know what they’re missing!  

Are you a vendor and want to advertise to an audience consisting of a growing public safety community, the latest stats show we’re in over 35 countries and have over 14,000 podcast plays – contact us today and we’ll help you get your message out to a wide-ranging audience of public safety professionals?  

Give us 15 minutes & we'll get you talking!  

Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch

Jul 25, 202222:27
Going from Private Sector to Public Sector Jobs (and Reverse) with Jacory

Going from Private Sector to Public Sector Jobs (and Reverse) with Jacory

Today is the first of a series of episodes talking to folks that have gone from Public Sector Jobs to Private Sector Jobs and back again.  We’re asking about skills that can be applied to both types of jobs, along with the challenges and differences between working for public safety and then private sector.    If you’ve done it, let us know, you could come onto another episode and talk about your experiences.  Leave us a comment or question – because we’d love to hear from you! If you’re listening, make sure you tag a friend and let them know what they’re missing!  

Do you want to join us for some fun conversations?  Just send us an email and we can make that happen:  wespeakdispatch@gmail.com   

Are you a vendor and want to advertise to an audience consisting of a growing public safety community, the latest stats show we’re in over 35 countries and have over 14,000 podcast plays – contact us today and we’ll help you get your message out to a wide-ranging audience of public safety professionals?  

Give us 15 minutes & we'll get you talking!   Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch

Jul 10, 202223:01
Fire Dispatching With Chris

Fire Dispatching With Chris

Our latest awesome episode features our friend Chris who discusses the many different aspects of fire dispatching.  He has a lot of experiences and shares some great stories.    

Leave us a comment or question – because we’d love to hear from you!  If you’re listening, make sure you tag a friend and let them know what they’re missing!  Do you want to join us for some fun conversations?  Just send us an email and we can make that happen:  wespeakdispatch@gmail.com   

Are you a vendor and want to advertise to an audience consisting of a growing public safety community, the latest stats show we’re in over 35 countries and have over 13,000 podcast plays – contact us today and we’ll help you get your message out to a wide-ranging audience of public safety professionals? 

 Give us 15 minutes & we'll get you talking!

Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch

Jun 27, 202222:39
A Special Message from We Speak Dispatch
Jun 13, 202205:53
Retired NYFD EMS Dispatcher

Retired NYFD EMS Dispatcher

The newest episode features our friend Jimmy who recently retired from New York City Fire/EMS – we discuss dispatching during 9/11 – join in on this awesome conversation by leaving a comment about your experience dispatching during big events.  

Do you want to join us – let us know and we’ll get you on!   

Are you a vendor and want to advertise to an audience of over 35 countries and over 13,000 podcast plays – contact us today and we’ll get your message out to a wide-ranging audience of public safety professionals?  

Give us 15 minutes & we'll get you talking!  Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok  

www.linktr.ee/WeSpeakDispatch

Jun 05, 202226:03