Why Your Bank Sucks

Why Your Bank Sucks

By James Baca
Host James Baca takes you into the seedy and greedy world of big-time branch banking with Why Your Bank Sucks.

From poor management to monthly fees, Why Your Bank Sucks will get into the crevices of every topic you ever wanted to know about the place that holds your money (all while paying you 1 cent of interest).

If profits are so high, why is morale so low with employees & clients? How is it that your branch can both oversell you products & find every way not to have you bank there at the exact same time? So many questions answered with this funny, controversial and informative podcast
The Fresno Drop - How Bank of America Forced Credit Cards Down the Throat of a Small Town in 1958
Today we touch upon the interesting subject of being introduced to credit cards. I discuss how my grandma overspending in the last 1980s was my first introduction to credit cards, and how her use shaped my life going forward.  Then, I discuss the most interesting Bank of America story I read in a long time. Did you know that Bank of America invented the credit card? Did you know that Bank of America sent 60,000 credit cards with today's equivalent  of $4,000 on them to people who didn't want them, ask for them, or even knew they existed? Did you know they sent them to one small town in 1958 where people weren't as financially savvy as a big city would be? Did you know that although the initial project failed, it led to a world where we OWE BANKS NEARLY 1 TRILLION DOLLARS? Poor Fresno, CA. They didn't know what hit them. I discuss how the hell something so bizarre in forcing credit onto people led to the way you now bank! It's an interesting listen to say the least.  Works Cited:  https://www.washingtonpost.com/archive/lifestyle/magazine/1994/11/04/the-day-the-credit-card-was-born/d42da27b-0437-4a67-b753-bf9b440ad6dc/?noredirect=on&utm_term=.8e14aad763cf    http://mentalfloss.com/article/63342/disastrous-story-first-credit-cards   https://www.mercurynews.com/2008/09/12/50-years-later-how-the-credit-card-has-changed-america/   https://99percentinvisible.org/episode/the-fresno-drop/  Our podcast today is brought to by our friends at KASASA! Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :) 575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit. ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright.    Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"   "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US" ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more. 
51:43
May 20, 2019
Mental Health & Banks Part 2 - What Drives Us Crazier...
Before we discuss Mental Health & Banks for a second time this Mental Health Awareness Month, Host James Baca talks about how he decided to start this podcast after his firing from BofA. James also is proud to announce the partnership with our friends @kasasa! Today's podcast hits deep, where we discuss moments of pure despair while working at Bank of America and how that severely impacted my view of working there, showed me the apathy of unscrupulous sales managers, and showed me that even when things are great, they will tell you that you don't pass the smell test (sigh). A very hard but necessary part 2 to this podcast I started a couple weeks ago.   National Suicide Prevention Lifeline Call 1-800-273-8255    Our podcast today is brought to by our friends at KASASA! Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :) 575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit. ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright.    Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"   "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US" ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more. 
1:02:03
May 16, 2019
The Bank Screwed US: 3 Customers Share Their Horrible Experiences + Win a Google Home Mini
Paul leads off our Bank Screwed US VM line with an interesting story of how he has one credit card, 2 different numbers and 2 different balances, and also how a BofA associate pleaded for a good review. Host James Baca will explain the credit card scenario that stumped him the most, and also explain why that associate was pleading, and shares a story where a bad survey that wasn't about him cost him several hundred dollars. Mason and Roland, two younger guys tell their tales of bank holds placed after the fact causing chaos, and overdrafting while at work with no help from BofA in sight. I also discuss how to win a Google Home Mini as well. Hear the horrors of BofA from 3 customers from different walks of life!! 575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.   ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients @banksuckspod - our podcast twitter account, & Host James B on Twitter @jamesbisright.    Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"   "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US" ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more. 
56:27
May 14, 2019
Wells Fargo LITERALLY Names Your Savings Account After Their Sales Goals & More Fees Will Be Charged + Teen Accounts for Adults + Google Home Mini Contest
Wells Fargo as of next month will officially become META. They will rename your basic savings account the "Goal Savings" as in.. "We make our quarterly sales GOAL offering you a GOAL Savings Account." Although it's not the most obvious changes, a little rule called Reg D created so many years ago will actually be enforced more due to the newer "lenient" rules that Wells Fargo put on this account. A scheme Madoff would be proud of! https://imgur.com/X60cjMN (Thanks @acerunner_kj) https://imgur.com/bLYafvs  (Thanks @Internettab) Then, per a tweet by @erdiemert, we come to find out people in their 20s have been getting their fees waived by having a Wells Fargo "Teen Checking Account" opened earlier in the decade. Well, the bean counters of Wells caught on to the dirty little secret (It's really not that bad) of getting a free account and will now charge them $10 if they don't meet requirements. Listen to why this isn't about the 10 dollars or the Teen Checking Account, it's about something much more seedy. Plus, I am giving away a Google Home Mini!!! Listen to the secret word at the end of this podcast, and next week's podcast. Send me both secret words by dm @BankScrewedUs on Twitter or on my Facebook Group Page by Next Wednesday for a chance to win a Google Home Mini.    ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients @banksuckspod - our podcast twitter account, & Host James B on Twitter @jamesbisright.    Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"   "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US" ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more. 
49:32
May 10, 2019
How I Got Fired from Bank of America for Less Than a 20pc Chicken McNuggets from McDonalds + Sean on Voicemail
May 3rd was the 1 year anniversary of me meeting the client that ultimately got me fired last August. Bank of America makes $28.1 Billion Last Year in PURE PROFIT, and I get fired for $4.95. How? Why? Where? Huh? Today I discuss how being short-staffed and empowered to make decisions on the fly got me a conversation with a scary looking lady from BofA Investigations for the doing the most egregious thing, which was help a twenty-something waitress get an account that she asked for and wanted. I will discuss the details of the day, the subsequent stress of knowing that I was being targeted for termination, and my theory of how BofA overempowers certain employees with supervisory tools that they can retroactively go back and nail you on. Tried not to make it personal.. But you know... I got fired for a silly reason. Plus, Caller Sean makes it personal as he explains the $30 stop payment scam that BofA did to him, which I elaborate on, and how his divorce was prolonged by a decision made by  a back office hold on a deposit. This is WHY YOUR BANK SUCKS, FOLKS!   ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients @banksuckspod - our podcast twitter account, & Host James B on Twitter @jamesbisright.   View my other projects: The Bank Screwed US www.TheBankScrewed.us   The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People   Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"   "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US" ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more. 
1:04:17
May 6, 2019
Mental Health and Banks - What Drives Us Crazy (In Honor of Mental Health Awareness Month) + Vegas Road Trip BofA Closure
Serious Topic: May is National Mental Health Awareness month, and I have been excited to talk about the topic of mental health on this podcast. I will discuss my own battles with depression, stress, binge drinking, and other issues that stemmed from my time at Bank of America (More of the serious stories will appear in my book) I will tell you how banks make employees feel like you are obliged to accept their abuse of power and incessant nitpicking. Plus I will also discuss the impact on customers, where working in the branch became a petri dish of crazy human emotion that was spurred by the policies and decisions that banks made to their clients. You will also hear me discuss how I witnessed threats of domestic violence while sitting in my office helping that was brought on by the unhelpful attitudes of Bank of America, and most certainly copied every other bank. (Some Adult Language in that discussion) Really Hard Podcast to do, but it needs to be done. Plus I announce how I am going to give back to charity for every part of my project. Plus one fun, if not sad, topic. Bank of America used to have a bunch of locations on the way to Vegas in Arizona. Learn about two more closures happening soon that impact how people just outside of Phoenix and Vegas will bank. It's snake eyes for BofA in Bullhead City, AZ. Click Here for Article ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients @banksuckspod - our podcast twitter account, & Host James B on Twitter @jamesbisright.   View my other projects: The Bank Screwed US www.TheBankScrewed.us   The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People   Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"   "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US" ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more. 
50:56
May 3, 2019
Citi Double Cash Card + Bank of America Leaving Downtown Phoenix? + BankScrewedUS Voicemail Line
OMG, I am doing a main topic not on Bank of America?!?!?! Hell has frozen over. This podcast will delve into one of the more popular credit cards, The Citi Double Cash Card. I will explain to you how it's best feature will actually earn you no cash, and that unless you pay in full, you are losing all that you gain. Ugh, what a mess. Then, Phoenix Business Owner @Ross_Simon let us know about Bank of America closing it's branch in the heart of Downtown Phoenix. Why??? 12th Largest Metro Area in the country and they are leaving. I'll explain exactly what they are doing, why they are doing it, and how the hell does the movie "Independence Day" give me an analogy as to why. (Trust me it's good) CHECK OUT HIS ESTABLISHMENTS IN PHOENIX, AZ!!!! Bitter & Twisted  @BandT_AZ    http://bitterandtwistedaz.com Little Rituals   @LRituals  http://littleritualsbar.com LOOK AT THE PICTURES OF THE FOOD AND DRINKS!!! I am so so there next time i'm in town! Then we hear a call from Quenton on how his name was used to open an account without his permission, and how Bank of America is just making life hard for him and not helping him get it fixed, leading to a delay in his business plans!!!   ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients @banksuckspod - our podcast twitter account, & Host James B on Twitter @jamesbisright.   View my other projects: The Bank Screwed US www.TheBankScrewed.us   The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People   Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"   "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book.. ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more. 
1:02:04
April 26, 2019
Bank of America Reports What They Earned in Q1 + Congressional Fun with Brian Moynihan + VM
  We hear from my friend Luis on the VM line talking about his 2x bad experience at Bank of America Plus you get my commentary on BofA's record 1q earnings, and also I briefly touch base on the congresssional hearing that CEO Brian Moynihan attended, and you will hear my opinion on a great moment where they discussed modifications of home loans BANK SCREWED US COMPLAINT LINE 575-322-4127 On Vacation, see you in a few days!!!!  ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients @banksuckspod - our podcast twitter account, & Host James B on Twitter @jamesbisright.   View my other projects: The Bank Screwed US www.TheBankScrewed.us   The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People   Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"   "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book.. ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more. 
31:12
April 23, 2019
The Bank Screwed US Voicemail Line + Bank Fail Pod #3: Bank of America's eBanking Account - Kicking You Out of The Branch Since 2010
THE DEBUT OF OUR Bank Screwed US Voicemail Line where we have 3 callers share their experiences with Bank of America, and I provide insight into what's happening, and how I fixed it or at least helped out. LEAVE A VOICEMAIL WITH YOUR BANK OF AMERICA ISSUE AT 575-322-4127 Instructions on the line. Please call!!! (Note, some of my audio quality was not the best. Working on how I push out these voicemails in crystal clear quality) Plus, @jenkonocase, my first caller is an aspiring musician. Follow him on Twitter at that handle, and Listen to his music on Souncloud. Link Below.  https://soundcloud.com/jenkonoscale/feeling-the-buzz-prod-by-dvtchie-x-nonbruh  Plus, I talk about another Bank Fail Product: eBanking. Bank of America introduced this product as a free account as long as you didn't bug them inside the branch. You can go to the ATM and do your business and get electronic statements. If you bothered them, they would charge you $8.95 to do your banking inside. Learn why I believe this planted the seed for future non-teller banking, and helped eliminate a lot of "problem" customers in the eyes of the bank. Those who stuck around years later then found out, that not bugging the bank actually was charging them, and even more than the original eBanking account itself Link to old article about eBanking:  https://www.businesswire.com/news/home/20100809006034/en/Bank-America-Introduces-New-eBanking-Checking-Account  eBanking ending:  https://www.charlotteobserver.com/news/business/banking/article195981344.html    ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients @banksuckspod - our podcast twitter account, & Host James B on Twitter @jamesbisright.   View my other projects: The Bank Screwed US www.TheBankScrewed.us   The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People   Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"   "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book.. ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more. 
56:23
April 15, 2019
Bank of America Raises Minimum Wage to $20
Bank of America announces that it will pay a $20 minimum wage. Sounds good right? Even I can't think that's bad...Right? Haha Yes, I can. Not for reasons why you think. PRESS RELEASE  https://newsroom.bankofamerica.com/press-releases/corporate-and-financial-news/bank-america-raise-minimum-wage-20-hour  In this podcast, I will explain why the entry level positions deserve so much more. How I went from a bank with 12 employees to 4 while my pay doubled, and how it'll likely be 2-3 when the raise takes effect. I also mention about a previous program BofA had a decade ago to share profits with employees that went away when they started making serious dough. I also mention, be ready for a $50 overdraft fee, no sales bonus for bankers, and higher goals for bankers. Towards the end of the podcast, I will explain where I was when I heard the news, and why I couldn't just run out and do this pod. Hint, it involves blood. Link below (Viewer Discretion Advised) https://imgur.com/w2mH0dc https://imgur.com/X71DHpB  ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients @banksuckspod - our podcast twitter account, & Host James B on Twitter @jamesbisright.   View my other projects: The Bank Screwed US www.TheBankScrewed.us   The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People   Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"   "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book.. ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more. 
48:48
April 9, 2019
Modernizing The Bank: We Are Replacing Tellers with.... Couches and Wi-FI???
So the solution to making the bank modern is to not have your butt hurt on a lumpy couch or chair apparently. Bank of America's Press Release on April 5th about the drive to modernize 2500 branches made me laugh and cringe, as you should as well. In today's podcast we talk about how they twist words in the press release, essentially telling you that wi-fi and comfy couches will silence your complaining while waiting for limited staff in the "new bank model" Learn how, despite surveys saying demand for in-person banking fell in the last two years, Bank of America is "growing" by 500 branches, despite the fact they have closed as many, if not more, in the last few years. Learn how when they max out a market and/or train clients to not go in, they move on. Also, discover how the new banks are a godsend to BofA as they get a clean slate to train their clients not to be reliant on teller transactions. I analogize it to potty training.. SEE HOW! Finally, a second insane statement about helping Low to Middle Income folks. Learn how it almost reads like a free health clinic in it's description, cites accessibility to bankers as "moving forward with technology" and how tailored "financial solutions" is basically you and a kiosk, with the promise of "seminars" that just sound like timeshare pitches to poor people. YIKES! Press Release  https://newsroom.bankofamerica.com/press-releases/consumer-banking/bank-america-accelerates-financial-center-expansion-and  Reuters Article  https://www.reuters.com/article/us-bofaml-branches/bank-of-america-ramps-up-branch-modernization-idUSKCN1RH1H9   Video of Bank of America's new "Living Room" Branches  http://www.reuters.tv/v/PFO5/2019/04/05/bank-of-america-s-living-room-branches    ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients @banksuckspod - our podcast twitter account, & Host James B on Twitter @jamesbisright.   View my other projects: The Bank Screwed US www.TheBankScrewed.us   The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People   Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"   "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book.. ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more. 
45:53
April 8, 2019
Bank of America Commits $5 Billion to "Help" Low and Middle Income Home Buyers aka Countrywide Part 2, Electric Boogaloo
So... Bank of America decided to give away $5 Billion of its own money today to the same people it doesn't want in its bank anymore so they can buy a house? Sounds legit. Bank of America, the same company who bought you Countrywide, which was the worst thing to ever happen to home loans is back for a sequel...AND THIS TIME IT'S PERSONAL! Learn how D. Steve Boland, Chief Lending Officer talks in commercial catchphrases about the project. DILLY DILLY, THEYRE GRRRRREAT!  https://www.cnbc.com/2019/04/02/bofa-says-it-will-make-5-billion-in-mortgages-to-under-served-people.html  https://newsroom.bankofamerica.com/press-releases/consumer-banking/bank-america-launches-5-billion-affordable-homeownership-initiative Learn how a $10,000 grant is only made possible by an insane interest rate that will give them multiples of that initial investment Learn how the phrase "UP TO" is important, as the number advertised is not accurate. Learn how they will encourage minimal down payment to make the properties more valuable in the event the sell mortgages to other companies. Also, why are they reinvesting into communities and people that they have been abandoning???? How do I compare this to Kohl's Buy one Get one Free sales? Find out in the podcast! AFFORDABLE MORTGAGE SOLUTION THAT'S NOT NEITHER AFFORDABLE NOR A SOLUTION? Learn why that interest rate they will give you is hidden, like the price of the lobster you eat! (It will make sense) Finally... listen to how they most certainly WILL FIND A WAY to decline you, with examples of what the mortgage officers will say to not give you the home of your dreams and how they won't help you get there in the future. I provide imitations of home loan officers ripping the guts out of low and middle income people. Ugh. Also learn how the $5 Billion Commitment is really $350 Million..if even that. Oohit hit close to home ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients @banksuckspod - our podcast twitter account, & Host James B on Twitter @jamesbisright.   View my other projects: The Bank Screwed US www.TheBankScrewed.us   The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People   Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"   "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book.. ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more. 
1:03:57
April 2, 2019
How Bank of America Treats Older People
 Don't you immediately think of older folks when you walk into a bank?I do. As a former banker, older clients were about half the people I saw in a given day. I loved talking to them and dealing with them. I wish the same could be said about Bank of America In this podcast, I will discuss Bank of America's treatment of older clients. There are so many reasons, so this may be part 1. Topics Include How Bank of America gouges older clients for the one thing they use: Checks and all the services that come with check writing How Bank of America's closure of a lot of Drive Up Windows, and lack of staff in the lobby is actually detrimental to the health of a lot of older clients. How Bank of America sees lending to older folks How Bank of America's updated ID Policy has ended a lot of relationships with older clients.  I will also discuss why I believe the last bullet point was malicious by Bank of America to rid itself of high maintenance older clients that  "provide no value" to Bank of America.      It is a topic that a grandma's boy like myself pulls no punches with, as you will hear my anger on this subject matter.  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients @banksuckspod - our podcast twitter account, & Host James B on Twitter @jamesbisright.   View my other projects: The Bank Screwed US www.TheBankScrewed.us   The Banker Dude Podcast coming soon! http://www.thebankerdude.com  @BankerDudePod on Twitter Real Financial Advice for Real People   Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"   "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book.. ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more. 
1:02:20
April 1, 2019
Apple Card - Why Bank of America and Wells Fargo SHOULD be Scared!!!!
Apple is now more than a technology company. They are now in the banking industry with the launch of the Apple Card today. It's the next generation of how people will use credit...unless bigger banks have their way Host James Baca reviews the key points of the new card, how they match up with Big Banks' reward cards, and offers insight into the next step in technology and credit cards. I think we are in for something special here... by Apple!  Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and  @banksuckspod - our podcast twitter account, and  Host James B on Twitter @jamesbisright. View my other projects: The Bank Screwed US www.TheBankScrewed.us The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man" "Bank of America Nearly Made Me Homeless (And I Worked There)" Status  plus my Unnamed "BofA Complaints" Book.. ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.
41:09
March 25, 2019
Keep The Change - An Effective Way to Make Money...For Bank of America! - Bank Fail Pod #2
So.... You have a savings account with about $2 in it? It's because Bank of America probably sold you one you didn't need. Learn how that $2 account can cost you hundreds even though you are "saving with every swipe of your card"! My second installment of my Bank Fail Podcasts on Why Your Bank Sucks looks at BofA's Keep The Change Program Learn how I got introduced to it along with everyone 15 years ago, and how it was a pretty effective tool...that is until the advent of digital banking! In this podcast you will hear how a now-retired savings account was always set up for someone with a checking account for KTC Purposes. You will hear how that account converted to a less-than-favorable type of account that charged client and changed again last year, costing a client nearly $100 for a "free" account they previously signed up for Also, learn how digital banking has caused the savings account to be a big moneymaker for Bank of America by exploiting Reg D, which is an outdated Regulation that Banks exploit today. Plus I will tell you how my bosses pushed me to offer a savings account as part of a "package" and I will explore my use of the program when I was dirt poor. PLUS... YOU WILL HEAR HOW I EXPLOITED A PROMOTION FOR KEEP THE CHANGE TO SEND ME TO VEGAS FREE! I use the word Exploited a lot, so this program must be bad!!!!!! THANKS FOR LISTENING VIEW MY PROJECTS BELOW   Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright. View my other projects: The Bank Screwed US www.TheBankScrewed.us @bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity! The Banker Dude Podcast www.thebankerdude.com @BankerDudePod on Twitter Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound! Real Financial Advice for Real People Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man" "Bank of America Nearly Made Me Homeless (And I Worked There)" Status  plus my Unnamed "BofA Complaints" Book...
37:24
March 22, 2019
Wells Fargo Scandal - Relating it to my experience at Bank of America
Wells Fargo's scandal in 2016 rocked the banking world. Well..Everywhere except Bank of America where we would do that type of stuff all the time under the radar of Wells Fargo's issues SALES PRESSURE, THE GOAL TO SELL EIGHT PRODUCTS TO EVERYONE, AND THE EXPLOITATION OF HOMELESS AND OLD PEOPLE made the whole situation disgusting as all hell. James Baca, your host, will explain things that are similar at Bank of America, things that probably couldn't happen at BofA anymore, and how the internal pressure of working at a branch leads to a lot of unethical things being attempted by employees There will likely be a second episode of this topic soon!   Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright. View my other projects: The Bank Screwed US www.TheBankScrewed.us @bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity! The Banker Dude Podcast www.thebankerdude.com @BankerDudePod on Twitter Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound! Real Financial Advice for Real People Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man" "Bank of America Nearly Made Me Homeless (And I Worked There)" Status  plus my Unnamed "BofA Complaints" Book...
57:05
March 11, 2019
Bank of America Gives $100 Million Dollars Away To A Foundation, So Someone Else Can Decline A Loan
How can Bank of America possibly give $100 Million away, and yet I still find a crappy thing about that?  HAHA I DO. This host is 100 percent applauding the gesture and the great amount of money given to awesome female entrepreneurs. BUT.... Listen to a 13 year Banker explain why BofA gets out of doing ANY Small Business Loans, yet gives a ton of money away to a foundation so that foundation, with similar requirements will likely decline the loan as well Hear how Entrepreneur somehow means being in business for two years with no other synonyms. Listen as well to my experience trying to acquire loans for Bank of America to only get declined for 13 year straight, What everyone sees as a great gesture, I see as BofA talking out both sides of their mouths. Also.. Learn how Bank of America really only gave the equivalent of what the Average American pays for a steak dinner for a family of 4 to the org.   Sources: https://www.washingtonpost.com/business/on-small-business/bofa-pledges-50-million-more-to-tory-burchs-program-for-women/2019/03/07/7f48a1dc-4124-11e9-85ad-779ef05fd9d8_story.html?noredirect=on&utm_term=.32638a515055 https://newsroom.bankofamerica.com/press-releases/community-development/bank-america-makes-100-million-capital-commitment-support https://www.cnbc.com/2019/03/07/bank-of-america-tory-burch-to-offer-100-million-in-loans-to-women.html Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright. View my other projects: The Bank Screwed US www.TheBankScrewed.us @bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity! The Banker Dude Podcast www.thebankerdude.com @BankerDudePod on Twitter Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound! Real Financial Advice for Real People Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man" "Bank of America Nearly Made Me Homeless (And I Worked There)" Status  plus my Unnamed "BofA Complaints" Book...
40:23
March 8, 2019
Bank Fail Pod - Bank of America's Nuevo Futuro Checking Account (2004)
Ever want to see outright stereotyping of a race and culture? Look at these pics of Bank of America Branded Maracas (Musical Instrument) https://imgur.com/mQvdZXQ https://imgur.com/DUDMYrn Bank of America came out with a horribly offensive account for Hispanic Immigrants in 2004 called Nuevo Futuro Checking (New Future). Offensive in that in its promotional giveaways for the account, all of them were stereotypical. Even how you would target this account was stereotypical for a seller. Although Hispanics are a huge part of our American fabric, it seems that Bank of America was nearly trying everything just to get people in the door, and what they offered was a free way to send money to Mexico if you brought everything over to them. Worked so well that I could only find 3 pages online that even referenced this account, One of them on BofA's Page...all others have been scrubbed clean. http://investor.bankofamerica.com/phoenix.zhtml?c=71595&p=irol-newsArticle&ID=590750#fbid=qyZkf_aoi_J https://adage.com/article/hispanic-marketing/u-s-banks-chase-mega-billion-hispanic-money-transfer-business/39818/ https://juantornoe.blogs.com/hispanictrending/2004/09/banks_courting_.html Learn how I came across the magical maraca, and hear annoying rattles as I discuss a topic one part funny, and one part horribly offensive to some people. Crazy times we live in folks This is the first of many "Bank Fails" podcasts that will talk about hilarious bank fails over the years across multiple banks. A little light heartedness to go with all the serious stuff.   Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright. View my other projects: The Bank Screwed US www.TheBankScrewed.us @bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity! The Banker Dude Podcast www.thebankerdude.com @BankerDudePod on Twitter Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound! Real Financial Advice for Real People Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man" "Bank of America Nearly Made Me Homeless (And I Worked There)" Status  plus my Unnamed "BofA Complaints" Book...
34:22
March 6, 2019
College Students (And How Banks Treat Them)
 I got my job at Bank of America solely because I walked in to cash a financial aid check one day. I was treated with a little respect then. Now.... Students are finding themselves in a love-hate relationship with a bank that really doesn't want them On today's podcast, learn about the desire to be the "official bank" of a university and what it even means. Learn how banks fight for accounts for college students to fluff up their numbers, and how that also leads to overselling of credit cards without proper conversation about the responsibility on how to use it. Learn how financial aid checks are being held a ridiculous amount of time these days, and how that leads to irreperable damage between client and bank, and learn that this is why I truly miss working at a bank. I miss teaching people how to be responsible with their money. If you are a college kid, listen to this. If you have kids that are going to college, listen to this. GO GO GO FIGHT FIGHT FIGHT! Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright. View my other projects: The Bank Screwed US www.TheBankScrewed.us @bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity! The Banker Dude Podcast www.thebankerdude.com @BankerDudePod on Twitter Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound! Real Financial Advice for Real People Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man" "Bank of America Nearly Made Me Homeless (And I Worked There)" Status  plus my Unnamed "BofA Complaints" Book....
54:44
March 5, 2019
Why Does It Take So Long For You Guys To Answer The Phone? - Crappy Call Center Service Explained
Ever call 1-800-432-1000 with BofA for service, and you literally could bake a wedding cake in that time you waited? You and me both. With a conversation that started on Twitter with Twitter User aurora_nightly, I discuss the horrible wait times and service that is going on with BofA's customer service on the phone. I explain how Preferred Customers get to "cut the line" when it comes to phone service. I explain how BofA is treating phone service the same way a high-end nightclub treats VIPs and Regular Folk. I will tell you why Bank of America doesn't have branches in Alabama and Montana, but their service is coming from there in a call center that is not owned by Bank of America. I will explain to you why only 20-30 people are handling the bulk of calls for the whole country, and how long wait times actually cause disciplinary action for its associates who have no help or support. And finally, I will tell you that estimated hold times only work when associates are given tools to help clients, and how the bank's call back feature doesn't work if everyone says, "Screw That, I'm Not Waiting". It's a podcast that will make you not want to use the phone again.  Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright. View my other projects: The Bank Screwed US www.TheBankScrewed.us @bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity! The Banker Dude Podcast www.thebankerdude.com @BankerDudePod on Twitter Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound! Real Financial Advice for Real People Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man" "Bank of America Nearly Made Me Homeless (And I Worked There)" Status  plus my Unnamed "BofA Complaints" Book....
44:48
February 27, 2019
Rich People Get Rebranded - Bye, Merrill Lynch and US Trust
 Bank of America decided to take Merrill Lynch to the back of the barn and put it out of its misery... At least the name that is. In my latest podcast, I touch on the news that Bank of America is rebranding Merrill Lynch and US Trust and what that means to the average client. I will also explain that this is merely a better way for bankers to properly indentify wealthy people when they are in the wilds of branches. New names help sort out who is REEEEEALLLLY Important and who isn't worth your time. Learn about what I would and wouldn't do for $20 (Sounds dirty) and also my feelings on the "multiyear advertising campaign" that this triggered that will kill many many trees. I also compare Bank of America's product to Natural Light Beer and Whopper Jr's from Burger King. I have a way with words.  Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright. View my other projects: The Bank Screwed US www.TheBankScrewed.us @bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity! The Banker Dude Podcast www.thebankerdude.com @BankerDudePod on Twitter Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound! Real Financial Advice for Real People Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man" "Bank of America Nearly Made Me Homeless (And I Worked There)" Status  plus my Unnamed "BofA Complaints" Book....
47:16
February 25, 2019
Bank of America Digital Mortgage Experience and How it Will Discriminate Against You
 Want to buy a house, but hate that pesky talking to people thing? Bank of America has a deal for you. It's digital mortgage experience will allow you to apply for your mortgage, lock in your rates, and do all the hard work yourself. Buying a $300,000 house will be as convenient as going to a Walmart self-serve checkout kiosk...Only with higher stakes. Oh, and there's the whole, de-incentivizing the people trained to walk you through the process, which will lead to a bad experience. Forgot about that. Learn how the process will not only discriminate against the people who need the most help buying their first house, but essentially alienate them into not doing business with BofA again. Learn how it's not about quantity, it's about only helping the most valuable home loans possible with this new tool, and learn how your host was both a facilitator to their unethical ways as an employee, and nearly made homeless by Employee Banking's Home Loan "Specialist" and learn about my one and only experience with a Top 5 Bank Executive. Nearly an hour of craziness, but not nearly as crazy as BofA itself.  Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright. View my other projects: The Bank Screwed US www.TheBankScrewed.us @bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity! The Banker Dude Podcast www.thebankerdude.com @BankerDudePod on Twitter Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound! Real Financial Advice for Real People Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man" "Bank of America Nearly Made Me Homeless (And I Worked There)" Status  plus my Unnamed "BofA Complaints" Book....
1:03:11
February 18, 2019
Cash Deposits Not Accepted!
This is a newer problem at bigger banks. Banks, including Wells Fargo, BofA, and Chase no longer accept cash deposits from people who aren't on those accounts. So if Dad wants to put cash into son's account, dad is screwed! Find out why and learn that this new policy actually makes overdrafts more likely for some clients. Learn about how "for our customers protection" became a blanket reason for not letting cash go into those accounts. Learn how the "risk" of handling cash is too much for bank managers to entrust with their tellers, the cash handlers. Finally, learn how it's all a setup for a sales pitch for online banking and transfer services such as Zelle, which in reality is a third party company that a bank will use to absolve themselves of any responsibility should something go wrong. Learn why people leave the bank pissed, and then send money thru non-traiditional methods like Cash App, Venmo and other non-bank things, further endangering banks stronghold on younger clients. ...Oh, and learn how supervisors will get into trouble if they have a heart and accept a cash deposit for someone not on an account. It happens. WHY YOUR BANK SUCKS #3 Visit our Twitter Page @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright. View my other projects: The Bank Screwed US http://www.TheBankScrewed.US @bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity! The Banker Dude Podcast www.thebankerdude.com @BankerDudePod on Twitter Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound! Real Financial Advice for Real People Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man" "Bank of America Nearly Made Me Homeless (And I Worked There)"
43:13
December 5, 2018
Bank of America's ATM Cash Debacle
My very first episode of Why Your Bank Sucks is an interesting one. This past week, you may have seen a story on the news about a random Bank of America ATM in Houston mistakenly dispensing $100 bills, causing a commotion. A good laugh was had by all in the media and general public with the story. But with my years of insight on how ATMs are managed, I will give you the real story of what is probably going on behind the scenes when it comes to those responsible for the error with their job security, the reason for the unorthdox statement of Bank of America to allow the customers to keep the extra money they recieved it, and just the overall stress that leads to a major screw up like that with a lot of money. Visit our Twitter Page @banksuckspod, Our website http://www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright. View my other projects: The Bank Screwed US http://www.TheBankScrewed.US @bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity! The Banker Dude Podcast http://www.thebankerdude.com @BankerDudePod on Twitter Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound! Real Financial Advice for Real People Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man" "Bank of America Nearly Made Me Homeless (And I Worked There)"
41:25
December 1, 2018
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