BetterTech

In this episode of BetterTech, host Umair Javed is joined by Dr. Holger Bartel, Founder of RealRate, to explore how AI is fueling fintech innovation, especially in the domain of financial ratings. With a PhD in statistics and deep expertise in economics, Holger discusses how RealRate is setting a new standard in the industry by combining explainable AI, causal graphs, and small data to build transparent, conflict-free rating models. Unlike traditional black-box systems or GPT-based tools, RealRate’s approach emphasizes clarity, logic, and credibility. The company benchmarks entire industries using publicly available financial data, offering fintech leaders a scalable and ethical path to automation. This episode offers bold ideas and actionable insights for anyone building or investing in next-generation fintech solutions. A must-listen for anyone passionate about driving real change through fintech innovation.

In this episode of BetterTech, host Umair Javed sits down with Umut Eser, Co-founder and CTO of Weave, to explore how AI is transforming the regulatory side of drug development. With a PhD in applied physics and deep experience across biotech, AI, and healthcare, Umut shares how Weave is simplifying FDA submissions using LLMs, document classification, and agentic workflows. He discusses the challenge of hallucination in regulatory AI, the importance of UX-driven verification, and the balance between automation and human oversight. Whether you're a healthtech founder or building AI-first products, this episode offers sharp insights into verticalized innovation and product-market fit.

In this episode of BetterTech, host Umair Javed sits down with Dr. Eva Marie Muller-Struler, Partner and Chief Data Scientist at EY, to unpack the evolving role of AI across industries and geographies. With experience leading AI initiatives at IBM and EY, Eva offers a practical lens on the challenges of bias, hallucination, and low ROI in enterprise AI deployments. She explores how MENA is leapfrogging traditional models through bold investments and ethical frameworks, and shares why startups must go niche to compete in a crowded space. From agentic AI to data strategy, this episode is a must-listen for anyone serious about AI-led transformation.

In this episode of BetterTech, host Jocelyn Houle sits down with Paul Sullivan, Founder ofArise GTM and creator of the Arise Go-To-Market methodology. Together, they unpack whatgo-to-market (GTM) truly means in today’s fast-changing tech landscape. Paul shares the threefoundational questions every leadership team should be asking, exposes common GTMmistakes, and highlights the critical role of CRM, data, and AI in driving scalable success. Thisepisode challenges traditional thinking and offers a simplified, strategic approach to marketexecution. Whether you're a startup founder or a GTM leader at an enterprise, you’ll walk awaywith bold insights and fresh clarity.

Ralph Loura, Chairman of the Board at SustainableIT.org, a transformational CIO with experience across multiple industries, joins BetterTech to discuss the intersection of AI and sustainability. With a background in life sciences, e-commerce, and technology, Ralph shares how AI can drive sustainability transformations, optimizing energy use, reducing waste, and improving operational efficiency. He breaks down why AI investments must align with business goals, avoiding the FOMO-driven hype many companies fall into. The conversation also explores key trends in sustainability, such as cloud refactoring, e-waste management, and energy-efficient data centers. Finally, Ralph emphasizes why organizations must foster a culture of sustainability, ensuring AI-driven initiatives are both ethical and effective.

In this episode of BetterTech, we sit down with Claus T. Jensen, CTO of the University of Texas Medical Center, to explore the future of healthcare technology. Claus shares his insights on the fusion of digital intelligence and human expertise, redefining how hospitals and medical centers operate. He discusses how smart buildings can become part of the care team, leveraging sensors, AI, and automation to enhance patient outcomes. With extensive experience across finance, high-tech, and healthcare, Claus also delves into the role of leadership, decision-making, and navigating digital transformation in the medical field. Tune in for a thought-provoking discussion on the next frontier of healthcare innovation.

In this episode of Better Tech, host Jocelyn Houle sits down with Josh Bruyning, Founder of Bruyning Media, to discuss the power of podcasting in B2B marketing. Josh shares how he transitioned from a cybersecurity executive to launching a media company that helps tech firms establish thought leadership through podcasts. He breaks down why podcasts are replacing traditional blogs, how they serve as a content engine for marketing teams, and why authenticity is key to audience engagement. Whether you're a business leader looking to leverage podcasts for brand awareness or curious about the future of AI in content creation, this episode is packed with actionable insights. Don’t miss this deep dive into the evolving digital media landscape!

In this episode of BetterTech, we sit down with Richard George, CPTO at Head Coach, to explore the intersection of technology, mental resilience, and product development. Richard shares insights from his diverse career, spanning telecom, retail, and AI-driven mental well-being solutions for athletes. He highlights how retail is one of the most complex industries, requiring deep system-wide thinking, and discusses the critical role of emotional intelligence in sports and leadership. Richard also breaks down the impact of feature creep in product development, explaining how unclear objectives lead to endless iterations. Tune in to uncover practical strategies for innovation, resilience, and navigating modern tech landscapes.

In this episode of Better Tech, host Jocelyn Houle welcomes Kathryn Guarini, former Global CIO of IBM and current Senior Fellow at Yale, to discuss the evolving role of technology in shaping future careers. Kathryn shares her journey from academia to the corporate world, highlighting the critical intersection of STEM and non-STEM fields. She explores how AI is revolutionizing industries, why continuous learning and experimentation are essential skills, and the importance of making innovation accessible to everyone. Tune in to hear insights on nurturing future technologists, bridging the AI knowledge gap, and why businesses must embrace disruption to stay ahead

In this episode of BetterTech, Haseeb Khan interviews Caroline Gorski, Co-Founder at Cerestrial LLP, a renowned technologist and strategist with over 30 years of experience in AI, machine learning, and digital transformation. Caroline shares insights from her leadership at Rolls-Royce’s AI division (R-squared factory) and her mission at Cerestrial LLP to drive inclusivity in tech leadership. She explores AI’s role as a global strategic asset, the challenges of diversity in technology, and how experimentation accelerates innovation. Don’t miss this thought-provoking conversation on the future of AI and leadership in an evolving digital world.

In this episode of Better Tech, Haseeb Khan speaks with Rob Sladen, Co-Founder of Zulu Pods, about revolutionizing one-time-use jet engine oil systems. Rob shares how his experience at Pratt & Whitney led to the creation of Zulu Pods' Tide Pod for jet engines, improving efficiency and cutting costs. He dives into Zulu Pods' unique fundraising approach, raising $5M+ from angel investors instead of venture capital, leveraging network effects. Rob also offers key insights for entrepreneurs on team building, capital efficiency, and proving product-market fit.Wrapping up, he teases Zulu Pods’ next big milestone—engine testing in 2025 and new product launches. Don't miss this insightful conversation on aerospace innovation and startup success!

In this episode of BetterTech, Neriza Dayao-Parial, VP at JP Morgan, joins host Haseeb Khan to discuss the transformative impact of AI in payments and beyond. With experience managing operations that process $10 trillion daily, Neriza shares how AI is driving efficiency, scaling workforce capabilities, and shaping the future of technology. She also explores the emergence of Agent AI, a groundbreaking innovation enabling machines to reason and solve complex problems autonomously. Neriza emphasizes the need for upskilling, structured data, and human readiness to adapt to this new era of AI.

In this episode of Better Tech, we sit down with Scott Andersen, Solution Architect at Verizon Enterprise Solutions and former CTO and Managing Partner at Microsoft. Scott brings a wealth of experience from his dynamic career in technology leadership and innovation.Drawing from his background in both education and enterprise tech, Scott shares how AI is transforming classrooms and empowering teachers, providing personalized learning experiences for students. He also delves into the broader implications of AI in business and society, exploring the potential of true AI to think and respond in ways humans can’t.

In this episode of Better Tech, host Jocelyn Houle chats with Jamie Spradlin, Vice Chancellor & CISO at Maricopa Community Colleges, about his unorthodox journey from military intelligence to cybersecurity leadership. They explore the unique security challenges in higher education, the impact of AI on cyber threats, and why communication is key in security leadership. Jamie also shares insights on proactive vs. reactive security strategies and how organizations can stay ahead of cyber risks. He emphasizes the importance of understanding motivation in leadership and how cybersecurity teams can build trust across an organization. From navigating rapid technological shifts to creating strong security cultures, Jamie provides valuable lessons for security leaders at any stage of their career.

In this episode of the Better Tech podcast, host Jocelyn Byrne Houle speaks with Russ Felker, CTO at Trinity Logistics, about the growing cyber threats in logistics and supply chain security. Russ breaks down how fraud is evolving, highlighting strategic fraud, social engineering, and identity theft that threaten businesses worldwide. He discusses AI’s role in both attacking and defending digital assets and provides insights into modern cybercrime trends, including industry-specific phishing and AI-powered impersonation.

In this episode of the Better Tech podcast, Colin McCarthy chats with Andy Goodfellow, SVP and CTO of Zoro, to explore his career journey and the transformative role of technology in the distribution industry. Andy shares how his technical leadership and customer-centric approach have redefined Zoro’s operations, transforming it into a technology-driven powerhouse. The discussion delves into building empowered teams, leveraging AI and data for innovation, and maintaining a balance between operational efficiency and future readiness. Andy also highlights the importance of clean data as the foundation for AI applications and reflects on how people-centric leadership fosters team growth and success.

In this episode of the Better Tech podcast, host Jocelyn Houle engages in a conversation with Angela Mesa, Global Director at Cisco, about fostering leadership and embracing innovation in a dynamic technology landscape. Angela shares her journey at Cisco, discussing how her adaptability and curiosity have shaped her approach to leadership and data-driven decision-making. The discussion highlights Cisco’s focus on AI and decision intelligence, emphasizing advancements in predictive analytics and supply chain optimization. Angela emphasizes the importance of creating a culture of trust, structuring teams for innovation, and celebrating failure as a step toward success. She concludes by reflecting on her personal experiences and the critical role of mentorship and collaboration in driving growth.

In this podcast episode, Tim B. Morthorst, Director of AI and Automation at EY, joins host Shahzad Cheema to explore the evolution of generative AI beyond content creation into strategic business functions. Tim delves into its applications in decision-making, product development, and automation while addressing the challenges organizations face in scaling AI initiatives. He emphasizes the importance of understanding business problems before diving into technology and shares insights on regional differences in AI adoption and the emergence of AI-driven business models. \

In this episode of the Better Tech podcast, host Jocelyn Houle speaks with Michael Taylor, CTO and EVP of Worldwide Tech, about the intersection of innovation and leadership in technology. They delve into the company’s culture of innovation, the role of leadership in fostering creativity, and the importance of learning from mistakes. Mike shares insights on the evolving landscape of AI, emphasizing the need for speed in adopting AI technologies and establishing a center of excellence. The discussion highlights the practical application of innovation strategies in real-world scenarios, particularly in customer service and coding, and the cultural shifts required to embrace AI. Michael also underscores the value of diverse perspectives and community engagement in driving technology initiatives.

In this episode of the Better Tech podcast, host Colin McCarthy speaks with Shardul Vikram, CTO and Head of Data and AI at SAP, about how AI is reshaping customer experience. They explore SAP's innovative AI tools like SAP Jewel and the SAP CXAI Toolkit, which integrate generative AI solutions into workflows. Shardul shares insights on ethical AI practices, safeguarding data privacy, and how AI-driven solutions enhance customer interactions and streamline operations. The conversation emphasizes the transformative potential of generative AI and its role in driving digital transformation across industries.

In this episode of the Better Tech podcast, host Jocelyn Houle talks with Dr. Seth Dobrin, founder and CEO of Qantm AI, about the risks of AI creating a one-sided view of the world. Dr. Dobrin explains how most AI systems are built with limited perspectives and data, often missing representation from many cultures and regions.They discuss ways to make AI more inclusive, like using diverse data and smaller, focused AI models. Dr. Dobrin also shares ideas on how governments, companies, and developers can work together to create fair and responsible AI systems that benefit everyone.

In this podcast episode, Jocelyn Houle interviews Nishtha Jain, Head of Innovation and Digital Technology at Takeda to discuss AI’s transformative role in the biopharma industry. They explore how AI streamlines drug discovery, improves clinical trials, and enhances patient outcomes. The conversation covers challenges like data quality, strategic AI adoption, and navigating regulatory landscapes. Jain also highlights ethical considerations, including data security and human oversight, and initiatives promoting health equity in clinical trials. The episode concludes with key insights for innovators, focusing on impactful solutions, collaboration, and regulatory compliance.

In this episode of the Better Tech podcast, host Jocelyn Houle speaks with Khaja Ahmed, CISO and VP of Security at Gemini, about the evolving landscape of cybersecurity. They discuss the complexities and threats in the current cybersecurity environment, the role of AI in enhancing security measures, and the challenges of navigating compliance while ensuring robust security. Khaja shares insights on building effective cybersecurity teams, managing up as a CISO, and the importance of continuous learning and adaptability in the face of rapid technological changes.

In this podcast episode, Shahzad Cheema interviews Tomas Ohlson, the founding engineer at Einride, discussing the advancements and challenges in autonomous driving technology. They explore the integration of AI and machine learning in freight transportation, the importance of data privacy, and the future of autonomous vehicles. Ohlson emphasizes the need for sustainability in the industry and shares insights on public perception and the role of simulation in development. He also provides valuable advice for aspiring developers in the field.

In this episode of the BetterTech podcast, hosted by Haseeb Khan, Professor Christian Farioli shares his extensive experience in digital marketing, emphasizing the transformative role of AI in the industry. He discusses the evolution of marketing strategies, the essential skills needed in the AI era, and the ethical considerations surrounding AI use in marketing. Farioli also highlights effective platforms for B2B marketing, particularly LinkedIn, and offers valuable advice for new digital marketers navigating this rapidly changing landscape.

In this episode of the BetterTech podcast, host Shahzad Cheema interviews Joe Meloche, Vice President at Atlas Copco USA, about the intersection of engineering, service, and AI in manufacturing. Joe shares insights on the importance of tribal knowledge in the industry, challenges posed by new equipment, and how AI can help overcome these obstacles. He emphasizes the need for human expertise alongside AI, the significance of data security, and the future role of AI in boosting operational efficiency. Joe concludes with practical advice for companies looking to leverage AI in their service operations.

In this episode of the BetterTech podcast, host Shahzad Cheema interviews Beatriz Sanz Saiz, leader in AI at EY, about her journey in AI and data analytics, the transformation of EY into a leading AI professional services firm, and the importance of AI ethics and governance. She emphasizes the need for customer-centric approaches, gender parity in tech, and collaboration with innovation partners. Beatriz also shares her views on the future of AI, the impact of emerging technologies, and offers advice for young professionals looking to build a career in AI.

In this episode of the BetterTech podcast, Olivia Nottebohm shares her inspiring journey with Host Shahzad Khan. From being the daughter of immigrants to becoming a tech leader and CEO. She discusses the transformative impact of AI on business models, emphasizing the need for companies to future-proof their strategies. Olivia highlights the importance of unlocking unstructured data and building open AI-powered ecosystems. She also addresses the skills necessary for the AI era, the ethical considerations in AI development, and the challenges of sustaining growth in tech companies. Finally, she shares her perspective on leadership evolution and her approach to investing in technology.

In this episode of Better Tech, host Jocelyn Houle interviews Art, the CISO of Dovenmule, about his unique journey to becoming a Chief Information Security Officer. Art discusses the importance of understanding the mortgage servicing industry, the responsibilities of a CISO, and the significance of creating a culture of security awareness within an organization. He emphasizes the need for effective communication, the basics of cybersecurity, and the evolving threat landscape, including the rise of ransomware and AI in security. Art also shares valuable advice for aspiring CISOs and recommends resources for staying informed in the cybersecurity field.

In this episode of the BetterTech podcast, Haseeb Khan interviews Jose Bronet, VP of Professional Services AppDynamics at CISCO, about his career journey and leadership in professional services. They discuss topics such as the importance of training, the role of professional services in a product company, reducing team turnover, aligning professional services goals with overall company goals, and the future of professional services in a remote work environment. Jose shares his insights on leadership, decision-making, and the qualities of a top performer. He emphasizes the need for diversity, continuous learning, and a focus on customer success in professional services.

In this episode of the BetterTech podcast, host Haseeb Khan interviews Caila Schwartz, the Director of Consumer Insights and Strategy at Salesforce. They discuss consumer behavior in the retail industry, trends during the holiday season, the role of loyalty programs and AI in driving sales, the impact of international apps, supply chain challenges, and the future of retail with technological innovations. Caila also shares her experience as a woman in tech and offers advice to female professionals.

In this episode of the BetterTech podcast, Umair Javed talks with Risto Siilasmaa, founder and chairman of WithSecure, known for his leadership at Nokia and F-Secure. Risto shares stories about starting his own company and navigating challenges during the tech bubble. He gives tips on what makes a startup investable, emphasizing the importance of having a strong team. He discusses his role in transforming Nokia and how to choose effective board members. Risto also talks about his interest in AI and his observations on the startup investment scene post-COVID. Additionally, he shares his strategy for spotting potential in startups and his approach to nurturing innovation within large corporations. Risto’s insights provide a roadmap for both emerging entrepreneurs and seasoned executives.

In this episode of the BetterTech podcast, host Umair Javed interviews Dan Haagman, CEO of Chaleit, about the evolving landscape of cybersecurity and its intersection with aviation. Dan shares his 30-year experience in cybersecurity, emphasizing the importance of addressing human factors, distractions, and errors through effective threat modeling and integrating cybersecurity measures throughout the software development lifecycle. They discuss how AI presents both opportunities and challenges, particularly concerning data privacy and ethics. Dan advises CEOs to engage with peers and crowdsource knowledge to better navigate cybersecurity risks and protect their businesses.

In this episode of the BetterTech podcast on Market Challenges and Opportunities, host Haseeb Khan discusses with Mike Clifton and Max Schwendner, Co-Chief Executive Officers at Alorica, the innovative approach to customer experience and business growth strategies. They explore how companies can leverage technology to improve customer service and satisfaction. Mike and Max share insights into Alorica's unique co-CEO model and how it enhances decision-making and operational efficiency. The discussion covers the importance of aligning technology with business objectives and the critical role of leadership in driving change within organizations.

In this episode of the BetterTech podcast, host Colin McCarthy interviews Fred Kwong, VP and CISO of DeVry University. They discuss the evolving landscape of cybersecurity, focusing on the cyber talent gap and how educational institutions like DeVry University are addressing this challenge. Fred shares insights from his career journey, the importance of industry certifications, and the role of AI in cybersecurity education. The conversation also delves into specific challenges faced in the higher education sector, such as managing large volumes of student data and countering the increasing threat of ransomware.

In this episode of the BetterTech podcast, host Haseeb Khan interviews Ryon Packer, Chief Product Officer at Motus. The discussion revolves around the future of fleet design, emphasizing the need for a comprehensive, technology-driven approach. Ryon elaborates on the evolving needs of fleets, the impact of electrification, and the importance of data-driven decision-making. The conversation also touches on the role of AI and automation in optimizing fleet operations and how companies can prepare for the future by adopting flexible and sustainable strategies. Ryon concludes with insights into the challenges and opportunities facing the fleet industry, providing a roadmap for companies to design the fleet of their dreams.

In this episode of Better Tech, Shahzad Cheema interviews Ritwik Bhattacharya, CTO of Headspace, about his journey from early programming in India to leading technological innovations in mental health. Ritwik discusses how Headspace leverages AI and machine learning for personalized mental health support, reduces therapy appointment wait times with advanced algorithms, and adapts to post-pandemic virtual care trends. He emphasizes data privacy measures and explores future advancements like digital biomarkers and mixed reality to enhance mental health support. Tune in for an insightful look at the intersection of technology and mental health at Headspace.

In this episode of the BetterTech podcast, host Shahzad Cheema interviews Shri Santhanam, Executive Vice President and GM of Software Platforms and AI at Experian, to delve into the integration of AI in financial services and the transformative potential it holds. Shri shares his extensive background in AI and analytics, explaining how Experian leverages these technologies to drive innovation and improve customer experiences. The conversation covers the challenges and opportunities in deploying AI at scale, the importance of ethical considerations, and the future landscape of AI in the financial sector. Shri emphasizes the need for transparency, fairness, and robust data governance to ensure trust and effectiveness in AI applications.

In this episode of the BetterTech podcast, host Shahzad Cheema talks with Ksenia Palke, Head of AI at Airspace. Ksenia shares her fascinating journey from studying space geodesy in Moscow to leading AI innovations in the logistics industry. Discover how Airspace leverages AI to solve complex logistics challenges, from transporting organs for transplant to ensuring fast delivery of critical aircraft parts. Ksenia delves into the importance of speed, transparency, and the quality of data in logistics, and how AI, including LLMs, is transforming these areas. She also highlights the role of AI in improving real-time decision-making and overcoming the inherent trust issues associated with automation.

In this episode of the BetterTech podcast, host Jocelyn Houle interviews Hillery Hunter, CTO at IBM. They discuss the importance of hybrid cloud and AI in enterprise environments. Hillery shares her journey at IBM and the advantages of hybrid cloud, emphasizing security, compliance, and intentional architecture. She explains how AI is applied in various sectors and the importance of trusted AI and governance. Hillery concludes with advice for executives on implementing AI and hybrid strategies, highlighting the need for collaboration across teams for successful outcomes.

In this episode of the BetterTech podcast, host Jocelyn Houle interviews Eric Slus CIO, Net at Work - Fractional CIO & Advisory and discusses the challenges and strategies of driving digital transformation, especially for mid-market enterprises. He explains the four pillars of digital transformation: streamlining processes, digitizing paperwork, enabling employees, and enhancing customer experience. Eric shares insights on overcoming common obstacles, such as inefficient processes and cross-departmental communication gaps. He also delves into the importance of executive support, change management, and leveraging AI effectively. Eric emphasizes the need for modernizing legacy systems and viewing AI as a collaborative team member to achieve successful digital transformations.

In this episode of the BetterTech podcast, host Jocelyn Houle interviews Dr. Vinesh Sukumar, Senior Director and Head of AI/ML Product Management at Qualcomm. Vinesh discusses the future of generative AI and its applications, highlighting Qualcomm's transformation into a leader in intelligent connectivity with innovations in automotive, IoT, and AR/VR. He shares his journey from childhood curiosity to AI expert, the impact of generative AI, and Qualcomm's efforts in driver monitoring and personal assistants. Vinesh also addresses ethical considerations and the importance of collaboration with academia in advancing AI technology.

In this episode of the BetterTech podcast about future trends and innovations, host Sophia Moshasha interviews Todd Kackley, VP and CIO at Textron. Todd shares insights into his journey in IT, starting from ERP consulting to leading Textron's technology initiatives. He discusses the importance of model-based enterprise and digital twins, highlighting how these technologies enhance product lifecycle management from design to manufacturing and sustainment. Todd explains Future Trends and Innovations, that how Textron uses augmented and virtual reality to improve both internal operations and customer engagement. He also addresses the challenges of integrating digital systems across ecosystems and emphasizes the need for aligning IT strategies with business objectives. Throughout the conversation, Todd underscores the value of people, process, and technology in driving innovation and competitive advantage at Textron.

In this episode of the BetterTech podcast, host Umair talks with Keith Turpin, Chief Information Security Officer at the Friedkin Group. Keith shares his career journey from Boeing to leading security at various companies, discussing the evolution of cyber threats and the commoditization of advanced attack techniques. He emphasizes the importance of robust security practices, aligning security investments with business goals, and the impact of AI and cloud technology on the cybersecurity landscape. Keith also offers practical advice for businesses on building effective security programs and insights into the career paths for CISOs.

In this episode of the BetterTech podcast, host Colin McCarthy speaks with Josh Goode, CIO at Scan Health Plan. Josh discusses how Scan uses technology to support seniors, emphasizing the evolution of their digital capabilities and the acceleration of digital adoption due to COVID-19. He highlights the importance of creating seamless, user-friendly experiences for seniors and supporting caregivers, as well as discussing Scan's data security measures. Josh also shares insights on emerging technologies like generative AI and their potential to enhance senior care, offering advice for organizations on implementing accessible and integrated tech solutions for seniors.

In this episode of the BetterTech podcast, host Haseeb Khan interviews Beth Miller, Field CISO at Code42 and co-owner of Resilience Consulting Group. Beth discusses her 20-year career in cybersecurity, highlighting her transition from government roles to her current position. She emphasizes the importance of a proactive security culture and shares how Code42's tools, like Insider and Instructor, help manage risks effectively. Beth also addresses data security challenges in the age of AI and offers advice for those pursuing careers in cybersecurity. She underscores the value of integrating risk management into corporate culture and the critical role of continuous education. This episode provides insights into building a strong security culture and navigating modern cybersecurity challenges.

In this episode of the BetterTech podcast, host Colin McCarthy interviews Arun 'Rak' Ramchandran, President & Global Head at Hexaware, about the company's journey in adopting AI and GenAI technologies. Rak shares his 25 years of experience in Silicon Valley and discusses Hexaware's strategy for integrating AI into their operations, enhancing HR, sales, marketing, and customer service. He provides examples of AI applications, such as improving customer service for an insurance client and streamlining job descriptions for a hospitality client. Rak also highlights Hexaware's Future Leaders and Executives Program, which focuses on developing AI-native professionals. Additionally, he discusses emerging trends in AI, including multimodal AI and embodied AI, and emphasizes the importance of responsible AI frameworks for ethical and secure implementation. This episode offers insights into the practical applications and future trends of AI in business.

In this episode of the BetterTech podcast, host Shahzad Cheema talks with Catriona Campbell  MBE, CTIO & AI Strategy Leader at EY, UK and Ireland. Catriona shares her story, starting from working in financial services to creating her own company focused on human-computer interaction, and later joining EY. She discusses how businesses are using AI today, stressing the need for using AI responsibly. She also talks about her work with the Scottish AI Alliance, which helps promote the safe and ethical use of AI. The episode covers the challenges businesses face when adding AI to their operations and how AI can make jobs more interesting by removing repetitive tasks. Catriona offers insights into the future of AI and its potential to change how we work.

In this episode of the BetterTech podcast, host Sophia Moshasha talks with Conor Jensen, Global Field CDO at Dataiku, about data-driven decision making. Conor discusses his journey from being a meteorologist in the Air Force to using simple math to improve inventory management in retail, and eventually leading data science initiatives in insurance. He highlights the main challenges businesses face when adopting data-driven decision making and AI technologies, including complex systems, the need for skilled staff, and the importance of cultural change. Conor offers insights on how companies can start small and involve employees to effectively integrate new technologies. They also explore how data-driven decision making has improved operations in sectors like retail and manufacturing, making businesses more efficient. This episode is an easy-to-understand guide on the benefits and challenges of using data and AI in business.

In this engaging episode of BetterTech podcast, hosts Umair Javed and Yasir Rizwan explore the evolving tech landscape and the human-machine relationship with Joe Baguley, CTO for EMEA at VMware by Broadcom. Joe talks about his experiences at VMware, focusing on how the company has grown and changed, including through buying other companies and creating new cloud technologies. Joe talks about his experiences at VMware, focusing on how the company has grown and changed, including through buying other companies and creating new cloud technologies. The discussion covers the important role of large language models (LLMs) in technology today, discussing how they are used, the ethical issues they raise, and how they affect energy use and data safety. Joe also talks about Cloud Camp, an event that encourages open and honest discussions about cloud technology without any sales talk. This episode gives us a closer look at the changes in cloud computing and AI, as well as Joe's personal interests and the strategic moves VMware is making.