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By Dr. John Ormando
With my new podcast, called Blindspots, I hope to start real truthful conversation with all of you. This podcast will not only discuss my revealed blindspots, it will be a platform for all of us to reveal our blindspots in order to open each other’s minds and collaborate intensely so as to uncover our great wisdom and find real truths in business and life. Are your blindspots limiting your potential?

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When patients don’t pick up or pay for glasses/contacts...

 If you paid an employee $13/hr for an entire year to call patients who haven’t picked up their glasses or contacts, and they recouped $90k, do you think they were productive? Yes or no, and why?  
June 6, 2019
The Importance of Open Discussion in Staff Meetings
 Do you really know what your staff members think? This is some of the most important info you will get. You might not really know what’s happening in your practice. What is the patients’ perception about your practice? Make sure your staff feels comfortable sharing. Plus your staff will have great solutions. It’s about you listening.
May 28, 2019
How to Increase Your Patient Show Rates
 Dr. Ormando talks about the changes Westminster Eyecare Associates made to increase the show rate for patients. 
May 13, 2019
Hiring the Right People and Your Receptionist
Your receptionist can be the reason your patients come back...or DON'T come back. Dr. John Ormando talks about hiring the right people and things to look at when choosing a receptionist for your practice.
May 6, 2019
4 ways to Increase Your Revenue NOW
Dr. Ormando talks about ways you can easily increase your revenue in your practice.
April 19, 2019
Staff Accountability
Dr. John Ormando talks about staff accountability and how to make it easy for your staff to get on board!
April 8, 2019
Make Your Practice A Community Institution!
Dr. Ormando talks about how they have built their practice over the past 18 years from $600k to a forecasted $7million this year! What they did for marketing and his thoughts on what you can do!
March 14, 2019
Episode 7: Do you really need an Office Manager?
Today Dr. Ormando simply answers this glaring question. It's a short summer episode, yet very powerful! Enjoy!
July 24, 2018
Episode 6: Google and Mobile and Optometry...Oh My!
Don't be left behind! Listen to why all business owners need to know about the power of Google and Mobile Searching!
June 12, 2018
04 Pt 2: The Who Behind The Tire Slashing
Part Two: On this episode, Dr. John Ormando discusses his personal experience as a practice owner. He shares the process of how he earned the respect he needed in his practice.
May 23, 2018
04: Tire Slashing Was Great For Our Office Culture!
Part One: On this episode, Dr. John Ormando discusses his personal experience as a practice owner. He shares what it takes to earn respect as a business owner when you are in the middle of a crisis.
May 9, 2018
03: You Have A Mediocre Practice Because You’re Listening To All The Wrong People!
Would you take advice from Blake Shelton or Jay Z when writing your hip-hop song? They’re both in music, right? They’ve both been nominated for multiple Grammys. What’s the difference? This podcast is about learning from the people who have successfully EXPERIENCED your future goals, not the one’s who talk about it because they’ve read a book about it.
April 25, 2018
02: Office Culture. The Purpose Of A Practice
Dr. John Ormando discusses how to create the purpose of your practice in definable terms. By doing this, the office culture improves dramatically due to the fact that everyone realizes that the practice is so much more than the doctor.
April 18, 2018
01: Office Culture. Save Yourself From A $90,000 Mistake
Dr. John Ormando discusses the importance of core values and how they can dramatically improve your office culture and your hiring and firing principals. He goes over systems to implement and how to find your own core values for your office. Keep in mind that core values don’t have to be earth shattering, rather they should focus on the goals of your office.
April 11, 2018