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The Business of Cleaning

The Business of Cleaning

By Janitorial Manager
The Business of Cleaning is a podcast that offers those running cleaning businesses the right perspective on success today by interviewing industry professionals from around the world and discussing hot topics like change management and maintaining valuable connections. Not only that but we’ll often tie it all back to one of the most valuable assets a company has today: it’s technology!
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Make Great Company Culture a Part of Your Strategy with Jenean Perelstein
Have you thought about how your culture impacts your business’s success? More than likely you’ve heard many people stress culture and you’ve probably even done so yourself, but what are you really doing to ensure that you have a positive impact on that culture? Jenean Perelstein is a sociocultural anthropologist and business strategist. She has studied behavior change across many different cultures and implemented change strategies that have been the turning point for many cleaning companies. Jenean is the CEO of Alchemie Academy, where she provides culture and strategy consultation. She also works closely with Cleaning Management Concepts, a consulting and systems integration company for the commercial cleaning industry. Jenean has been kind enough to provide an additional resource for our listeners and readers called 10 Productivity Traps. Read More: https://bit.ly/3BqiBwi Podcast website: https://bit.ly/3tXRdAz Questions or think you'd be a good guest for the show? Email us at marketing@doubleasolutions.net.
01:13:49
July 20, 2021
Rethink Your Cleaning Solutions with Dan Schmidt and Zac Miner
If you’re not putting much thought into your cleaning solutions, you should be. The truth is that your employees and customers care and a good choice can make a big difference in the quality of job you provide. Dan Schmidt is co-founder of Ageless Global, the company that created the EZ Safer Surface Cleaner and Zac Miner is their VP of Sales. The reason they created their product is that they wanted a cleaner that was safer to use, but still effective. The EZ Safer Surface cleaner is a product they had tested by an independent third party against the Sars-COV-2 pathogen directly and is FDA approved for surfaces with indirect and direct food contact. It’s actually a stabilized oxygenated water created to clean and disinfect. Their team has provided a great opportunity for our listeners and offers a 50 percent off coupon when you try the cleaner for yourself. Just use “50OFF” at checkout. Link to Blog Post & Transcription: https://bit.ly/3zlVMIS  Podcast website: https://bit.ly/3tXRdAz Do you have questions or are you interested in joining us as a guest? Email us at Marketing@DoubleASolutions.net.
01:03:36
June 15, 2021
Improve Your Employee Retention with Jason Morris
Welcome to the new schedule of the Business of Cleaning podcast! It can be hard to find qualified applicants, but it can be even harder to keep them. If you found a valuable employee then you know that they have the potential to be hired elsewhere. The real talent comes in retaining your employees and we sat down with the perfect person to talk about doing exactly that. Jason Morris is the Executive Director of HR at Owens Community College, with 17 years of experience and a history of working for several different types of businesses. He is SHRM-CP certified and is certified as a Professional in Human Resources (PHR). We brought Jason on to talk about a large sticking point for many cleaning businesses and that is employee retention. Right now, when recruiting is harder than ever, keeping the quality employees you have is even more vital. Episode Blog Post: https://bit.ly/2RqZ7oZ Podcast website: https://bit.ly/3tXRdAz Have questions or interested in joining us as a guest? Email us at Marketing@DoubleASolutions.net.
50:21
May 18, 2021
The Business of Cleaning Podcast Takes a New Approach
The Business of Cleaning is a collection of great cleaning professionals that you may not have had the privilege of listening to yet and a set of topics picked to help you grow and strengthen your cleaning business. Since there’s no right answer to success, we’re building a tool kit filled with knowledge and expertise. Our podcast will be taking a different approach starting the month of May 2021. We will be adjusting the frequency of episode releases from once a week to once a month in order to strengthen our relationship with both our guests and our listeners. Episodes will go live early on the third Tuesday of every month. With this change comes the chance for you to ask questions of our guests and provide more input in the types of episodes we put out. We’ll also be releasing preview clips in advance and offering more resources around each month’s topic. Our episodes will go from being around 30 minutes long to be around an hour. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ If you have any questions or think that you would be a good fit as one of our guests, email us at Marketing@DoubleASolutions.net.
02:08
May 4, 2021
Building Great Leadership: Using Change as an Opportunity with Mike Derryberry
Embracing change as a leader is one of the true telling moments of your career. Are you using a difficult situation as an opportunity or are you floundering around for answers? Mike Derryberry is the owner and Chief Visionary Officer for Compass Cleaning Solutions. Established in 2004 Compass has consistently taken the long-term approach to growing the company based on Purpose, Values, and Mission.  Their belief that culture and people precede profits and their determination to expand their services has given them a unique place in the Phoenix, Arizona market. They have consistently ranked in the top 10 for Janitorial businesses according to the Phoenix Business Journal. Compass has been nominated, and selected as a finalist for the BBB Torch Award for Ethics three times, in 2015, 2016, and again in 2020.  In 2020 they were selected as the top business in their category and were given the distinction of 'winning' The 2020 Torch Award for Ethics. Mike is an eager advocate of good leadership practices and joined us for the entire month of April to talk about building great leadership in your cleaning business. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Have questions or think you or someone you know would make a great guest? Email us at Marketing@DoubleASolutions.net.
37:44
April 27, 2021
Building Great Leadership: Using Delegation to Create Growth with Mike Derryberry
A great leader understands the importance of sharing the workload and responsibility and knows the right time to let someone else’s expertise take over. Mike Derryberry of Compass Cleaning Solutions tells us about his experiences. Mike Derryberry is the owner and Chief Visionary Officer for Compass Cleaning Solutions. Established in 2004 Compass has consistently taken the long-term approach to grow the company based on Purpose, Values, and Mission.  Their belief that culture and people precede profits and their determination to expand their services has given them a unique place in the Phoenix, Arizona market. They have consistently ranked in the top 10 for Janitorial businesses according to the Phoenix Business Journal. Compass has been nominated, and selected as a finalist for the BBB Torch Award for Ethics three times, in 2015, 2016, and again in 2020.  In 2020 they were selected as the top business in their category and were given the distinction of 'winning' The 2020 Torch Award for Ethics. Mike is an eager advocate of good leadership practices and joined us for the entire month of April to talk about building great leadership in your cleaning business. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Questions about the show or interested in claiming a guest spot? Email us at Marketing@DoubleASolutions.net. 
38:29
April 20, 2021
Building Great Leadership: They’re Made, Not Born with Mike Derryberry
Leaders are not born, they’re made. We sat down with Mike Derryberry to talk about what makes a good leader. Mike Derryberry is the owner and Chief Visionary Officer for Compass Cleaning Solutions. Established in 2004 Compass has consistently taken the long-term approach to grow the company based on Purpose, Values, and Mission.  Their belief that culture and people precede profits and their determination to expand their services has given them a unique place in the Phoenix, Arizona market. They have consistently ranked in the top 10 for Janitorial businesses according to the Phoenix Business Journal. Compass has been nominated, and selected as a finalist for the BBB Torch Award for Ethics three times, in 2015, 2016, and again in 2020.  In 2020 they were selected as the top business in their category and were given the distinction of 'winning' The 2020 Torch Award for Ethics. Mike is an eager advocate of good leadership practices and joined us for the entire month of April to talk about building great leadership in your cleaning business. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Questions about the show or interested in being a guest? Email us at Marketing@DoubleASolutions.net.
39:33
April 13, 2021
Building Great Leadership: Establishing Your Purpose with Mike Derryberry
Good leadership is paramount to good business. The first thing you have to do as a leader is to establish your purpose. Mike Derryberry is the owner and Chief Visionary Officer for Compass Cleaning Solutions. Established in 2004 Compass has consistently taken the long-term approach to growing the company based on Purpose, Values, and Mission.  Their belief that culture and people precede profits and their determination to expand their services has given them a unique place in the Phoenix, Arizona market. They have consistently ranked in the top 10 for Janitorial businesses according to the Phoenix Business Journal. Compass has been nominated, and selected as a finalist for the BBB Torch Award for Ethics three times, in 2015, 2016, and again in 2020.  In 2020 they were selected as the top business in their category and were given the distinction of 'winning' The 2020 Torch Award for Ethics. Mike is an eager advocate of good leadership practices and joined us for the entire month of April to talk about building great leadership in your cleaning business. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Questions about the show or interested in being a guest? Email us Marketing@DoubleASolutions.net.
33:39
April 6, 2021
Make Your Business Known with a Good Marketing Strategy with Sam Riegsecker
Do you have a marketing strategy for your cleaning business? Our team sat down to talk about the ins and outs of a modern marketing strategy and why it’s vital for growth! Sam Riegsecker is becoming a familiar face amongst our episodes as an occasional host. He steps out again, from his behind-the-scenes role as Marketing Manager for Janitorial Manager, to join us behind the mic. This week we talked about what things to consider as you develop or refine your marketing strategy. Marketing is key to growth and to sales and good marketing will keep your business thriving even in tough times. Podcast Website (includes blog post and transcript): https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Questions about the show or interested in being a guest? Email us at Marketing@DoubleASolutions.net.
53:07
March 30, 2021
Making an Impact: Is Your Business Cleaning for a Reason? with Debbie Sardone
Debbie Sardone is a brand pioneer, creating "first to market" categories in unlikely places. Her nonprofit Cleaning For A Reason (an ISSA Charities program) is the largest cleaning for cancer charity in the world. Debbie turned a cleaning job into a three-million-dollar cleaning empire. After building one of the largest self-running maid services in the country, Buckets & Bows Maid Service, Inc., she began speaking and training other cleaning business owners around the world creating more "Mop-Free Millionaires" than anyone on the planet! Debbie also owns SPEEDCLEANING.COM and manufactures her own line of non-toxic cleaning products. Her nonprofit, Cleaning For A Reason, has risen to national prominence and has provided free house cleaning services to over 50,000 families with cancer. Debbie’s been featured on Fox & Friends, Oprah, Reader’s Digest, Today.com, Yahoo! News, as well as, dozens of other local and national media. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Have questions or interested in being a guest? Email us at Marketing@DoubleASolutions.net.
43:14
March 23, 2021
Is Your Business Volunteering? The Benefits of Giving Back with Jill Kellermeyer-Kegler
Running a cleaning business can be stressful, but community service offers you the chance to take a mental break, grow your network, and raise employee retention at the same time. Jill Kellermeyer-Kegler is the Director of Business Development for Janitorial Manager. She joined the company early in 2019 and has become an important part of helping our company grow. Jill is not only great at her job, but she’s ingrained herself in the Toledo-Area community and a familiar face. She’s done this by volunteering her time and energy outside of her professional career to help people and get involved locally. The effect is not just becoming more well-known but a boost to Jill’s mental health and readiness to work. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Have questions about the show or interested in being a part of it? Email us at Marketing@DoubleASolutions.net.
34:45
March 16, 2021
Why You Should Keep Networking as a Business Owner with Amanda Villarreal
Running a cleaning business takes a lot of work and most of your time is likely focused on improving the trade, your employees, and your customers, but are you continuing to network and connect to your community, or are you missing out on the opportunity? Amanda Villarreal is the co-founder and managing member at PLEX Capital, an invoice factoring business that provides working capital for businesses, and in particular, cleaning businesses. We brought Amanda back, because it is through the power of her networking and drive to create connections that she has launched so much success in the last few years. It all started with a local rotary club but also blossomed into a multitude of opportunities and recognition. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Have questions or interested in being a guest? Email us at Marketing@DoubleASolutions.net.
46:52
March 9, 2021
Why Strategy Matters More Than Ever When Building a Plan to Thrive with Eric Kurjan
Have you thought about your strategy recently? We have and we sat down with the strategy expert, Eric Kurjan, to get expert advice on how you can give your business the advantage and set it up for success long-term. Eric Kurjan is the president of Six Disciplines Consulting Services, based out of Toledo, Ohio. Six Disciplines is a consulting firm that specializes in the long-term development of their strategic vision. In our conversation, we took a high-level look at what Eric does and how a business should approach their strategic vision and decision-making. This is especially important now, as businesses shift and change due to the impacts of the pandemic, and companies are facing new areas of growth and potential. Podcast Website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/  Do you have questions about the show or are interested in being a guest? Email us Marketing@DoubleASolutions.net.
38:30
March 2, 2021
Use Great Leadership to Strengthen Your Brand and Grow with Todd Hendricks Jr.
At the forefront of every great business is great leadership and if you’ve been neglecting the leadership of your company then are great repercussions that you may realize. Think you’re already there? Then, here is simply some food for thought to aid in continuous improvement in your business. Todd Hendricks Jr. is the current president of Pioneer Industrial Systems, a robotics and automation company based out of the Toledo, Ohio Area. The company specializes in custom design and engineering and is currently in the process of getting the patent for a revolutionary way to handle road maintenance, particularly on freeways. The company is not just a great source for innovation and state-of-the-art machines, though. They are also forerunners in best business practices and great leadership. That’s exactly what we brought Todd on to discuss; business leadership in today’s world and why you need to make great leadership a priority for your cleaning business. Podcast Website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Questions for us or interested in being a guest? Email us at Marketing@DoubleASolutions.net.
51:43
February 23, 2021
5 Ways to Generate New Business with Sam Riegsecker
Paying for leads can be expensive and generating new business is hard work! We pulled together a shortlist that will help you do that for little to no cost. Sam Riegsecker is the Marketing Manager at Janitorial Manager. You may recognize his name from the JM weekly newsletters or a Facebook community. Sam has worked with the company since its founding and been a vital part of the branding and communication we do with our customers and community. Sam manages not only our websites and Facebook pages but also works closely with our sales team to generate leads. Lead generation can be a sticking point in the realm of growth but by using a few good resources, you can generate fresh leads for your business without breaking the bank. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Questions or want to be a guest? Email us at Marketing@DoubleASolutions.net.
37:33
February 16, 2021
Make Facebook Groups a Resource for Your Business with Sam Riegsecker
Having a Facebook account is now extremely commonplace, but Facebook has evolved beyond the usual company pages and share posts. Facebook groups are becoming a more popular place for like-minded people to congregate, often in the thousands, to generate ideas and share knowledge. Sam Riegsecker is the Marketing Manager at Janitorial Manager. You may recognize his name from the JM weekly newsletters or a Facebook community. Sam has worked with the company since its founding and been a vital part of the branding and communication we do with our customers and community. Sam manages not only our websites and Facebook pages, but created the JM Community group and drives a lot of blog content. He’s also an avid seeker of knowledge and his goal is to help more cleaning industry companies gain a great understanding of business. Join Our Facebook Group: https://www.facebook.com/groups/janitorialmanager/ Podcast Website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ If you have any questions about content or wish to be a guest, email us at Marketing@DoubleASolutions.net.
38:23
February 9, 2021
Improve Your Management Approach with Ralph Peterson
Leading and managing successfully can be difficult to nail down, especially when in-person seminars are few and far between right now. We sat down with someone who’s expertise in management in the cleaning industry to help you refine your own management just a little bit more. Ralph Peterson is a housekeeping management trainer, specializing in the healthcare and long-term care spaces. He has hired, promoted, and trained managers, those first-timers to the most experienced, for over 20 years. We sat with Ralph to discuss the industry, especially recently, and process management on the job. Ralph first joined the industry at 16 by cleaning ski condominiums and didn’t expect to return to it after college, but when he was offered a great management position, later on, he returned for the long haul. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Have questions or like to be a guest? Email us at Marketing@DoubleASolutions.net!
53:19
February 2, 2021
Why Industry Groups are Important for Growth with Todd Hopkins
There are many things you can do to strengthen your business within the cleaning industry and we can all agree that knowledge is power. Instead of reaching around the dark, many are utilizing their network and joining industry groups in order to pull from the expertise of those who have already built their keys to success. Todd Hopkins is the current president of BSCAI, of which he has been a member since 1993. He joined a year after starting his own cleaning business, a franchising company called Office Pride. BSCAI, or Building Service Contractors Association International, is a well-known industry group that acts as one of the biggest resource groups for the building service contractors in the United States and Canada. BSCAI is a collection of professionals in all stages of their business. Some are new to the organization and are the biggest receivers of knowledge and others have been in the industry and organization for years, like Todd, and are now able to give back and pass on their knowledge. Podcast landing page: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ If you have any questions or would like to be a guest, email us at Marketing@DoubleASolutions.net.
27:58
January 26, 2021
How to Improve Your Remote Hiring Process with Jamie Rofkar
Recruitment and hiring are never easy, but recently, there seems to be new challenges. Health is a bigger concern than ever and adjusting to meeting new demands and guidelines is difficult at best. So we asked our very own HR Generalist for her advice. Jamie Rofkar is the HR Generalist for Janitorial Manager and SHRM certified. She leads the way in helping establish HR practices, such as recruitment and hiring. Jamie is a go-getter with the ability to connect easily to the people she meets and has greatly enjoyed the usual face-to-face aspect of the hiring process. With current shifts due to COVID-19 and the rapidly advancing technological world, Jamie has had to adapt those processes, which includes a remote interviewing process. She has taken the approach of being compassionate and understanding, realizing that not everyone has the same accommodations, especially now, and focuses instead on the factors that could make that interviewee a good addition to the team. Visit our website here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Questions about the show or interested in being a guest? Email us Marketing@DoubleASolutions.net.
27:58
January 19, 2021
Why Work with a Cleaning Franchise Company with Todd Hopkins
No matter how much the world changes, some things will remain relatively true. For example, starting a cleaning business is hard work. It takes a lot of knowledge, resourcefulness, skill, and connectivity to succeed. There are various ways an ambitious entrepreneur can approach doing so. One of those ways is to look at franchising options and create your business around a brand that is already established and going strong. Franchising companies like Office Pride provide resources, education, networking opportunities, recognized branding, and help raise the standard for cleaning. Todd Hopkins is the founder and CEO of Office Pride Commercial Cleaning Services, which he started in 1992 after a successful research paper at Butler University. Office Pride is headquartered in Palm Harbor, Florida, and has 135 franchises in 25 states. They follow a franchising model that focuses on a strong franchise relationship and exceptional quality services. The business that Todd theorized in his MBA program came to life shortly after and has continued to grow and strengthen over the years, providing a strong front of unity and support during ever-changing and turbulent markets. Learn more about our podcast here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ If you have questions about the episode, requests for content, or want to be a guest email us at Marketing@DoubleASolutions.net.
33:13
January 12, 2021
Season 2 Trailer: Continuous Connections
Welcome back to the Business of Cleaning, a podcast with seasoned industry guests from all over. Our goal is to pull together an abundance of advice that helps other cleaning professionals diversify themselves and feel confident in their jobs. We've started by lining up fun and engaging content that will make you want to keep listening. Our second season is a look at how to utilize the connections in our day-to-day lives to elevate our careers and businesses. We'll be discussing topics like networking team building leadership conferences, and how to communicate effectively. Landing page: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Questions or interested in being a guest? Email us at Marketing@DoubleASolutions.net.
01:30
January 5, 2021
S1.5E5: Retention and Engagement: Improve Your Leadership Approach
It’s what we focus so much of our time and effort to develop and while it’s not the only solution to increase retention and engagement of employees, there’s no doubt that it’s a heavy hitter. So what is the right approach to creating and maintaining good leadership? We’ve outlined a few suggestions to get you set on the right path to impactful success. As we wrap our first mini-season and swing into the new year together, make sure you're subscribed on our website, follow us on your favorite listening platform, and leave us a review to tell us what you think. Website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ You can also email us at Marketing@DoubleASolutions.net with any questions you may have! Can't wait to join you again in 2021!
13:15
December 29, 2020
S1.5E4: Retention and Engagement: Invest in Growth
When considering the retention and engagement of employees, it is also important to consider your growth strategy and some of the factors that make it effective. Why? Because employees want to feel invested and that they’re part of something important. You’ll also find that investing in things like reporting and education go a long way in raising the effectiveness and morale of your team. Learn more about the podcast here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow and leave a review! Have Questions? Email us at Marketing@DoubleASolutions.net.
09:34
December 22, 2020
S1.5E3: Engagement and Retention: Aligning Your Core Values and Mission Statement
When it comes to aligning your company’s actions with your stated values and mission, are you actually doing what you say you set out to do? Part of employee engagement is ensuring that everyone is working towards the same goals and hold the same values. If yours are not clearly understood and relatable then this will be very difficult to achieve. Listen to this week's episode to learn how a good mission statement and appropriate core values can increase retention and engagement within your cleaning business.  Check out more about the podcast here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow us and leave a review! We'll take direct questions at Marketing@DoubleASolutions.net.
09:20
December 15, 2020
S1.5E2: Engagement and Retention: Prioritize Your Employees and They Will Prioritize You
The December mini-season will be a break in the usual podcasting content to discuss employee retention and engagement! We’ll be back to the usual content and episode lengths in January for Season 2, which will be built around improving interpersonal connections inside and outside the business. Of course, you’re not in the business of being the best employer on the face of the planet, but when you create a business, you are unwittingly signing up to be a good one or to fail. A good business owner knows that his business will thrive if his employees are happy and eager to work. One way to do that? Prioritize the employee in every single decision you make. Learn more information about this episode and our podcast here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow and leave a review! You can also send us any questions you have at Marketing@DoubleASolutions.net.
14:44
December 8, 2020
S1.5E1: Retention and Engagement: Open Communication Encourages Growth
The December mini-season will be a break in the usual podcasting content to discuss employee retention and engagement. We’ll be back to the usual content and episode lengths in January for Season 2, which will be built around improving interpersonal connections inside and outside the business. One constant concern, especially when it’s so important to keep the budget closely under wraps, has been maintaining retention rates with the staff that we can afford to keep. This means targeting employee engagement and trying to avoid hiring and training new staff during a time when in-person contact has to be kept to a minimum. Learn more about the podcast and this week's episode here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow and subscribe! We'll continue to post on Tuesday mornings for the month of December, but we'll be given you shorter episodes packed full of advice until season 2 launches in January! Questions? Send us an email at Marketing@DoubleASolutions.net.
10:44
December 1, 2020
S1E15: The Key Ingredients to an Inclusive Work Environment with Eva Kretschmar
Hiring can be difficult, as can maintaining a healthy and encouraging culture for your cleaning business. In our conversation with Eva from RBG Janitorial, we broke down what makes her company’s work environment truly inclusive. Eva Kretschmar is the owner of RBG Janitorial, a commercial cleaning company based out of Belvidere, Illinois. In the almost three years they’ve been in business, RBG Janitorial has become a place that is alluring to potential new hires as a welcoming and supportive environment that will enable them on the job and their bigger career goals, even if their goals are outside of the janitorial space. With the mindset of listening to employees and utilizing the strengths of an inclusive workforce, RBG Janitorial has been recognized for hiring veterans and disabled persons indiscriminately. We sat down to talk with Eva about how she leads so well despite having only truly entered the industry when she established the company. Check out our podcast and more about this episode here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow us and leave a review! We'll also take any direct questions about content or being a guest at Marketing@DoubleASolutions.net.
34:08
November 24, 2020
S1E14: Implementing Technology: The Real Way to Elevate the Craft of Cleaning with Sam Riegsecker
From new tools created to make cleaning and sanitation quicker and able to be achieved on a larger scale to tracking software that brings real-time data to the fingertips of its users, technology is a constant presence in the cleaning world. A continuously evolving part of the world is technology and automation. We sat down again with Sam Riegsecker to talk about this ever-growing part of the cleaning industry as Double A Solutions and Janitorial Manager are at the forefront of it. We sat back down with Sam Riegsecker to discuss that which can be a cornerstone in a business’s success. Technology is a segment of tools and crafts that allow the user to become more effective and efficient in what they do. There is the physical technology and hardware like new dispensers and sprayers and there are software products that automate communication and tasks that might otherwise take longer. There have been far too many innovations as of late to discuss in a single podcast episode but we talk about a few and break down to keep it all from becoming overwhelmingly complex.  Check out more about this episode and our podcast here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow us and leave a review. We can take any direct questions about the content or being a guest at Marketing@DoubleASolutions.net.
42:11
November 17, 2020
S1E13: Virtual or In-Person: How to Find Value In Trade Shows with Sam Riegsecker
Between COVID-19 and innovations in technology, the way we attend events has changed. Virtual trade shows are everywhere now and will linger for the foreseeable future. This week we sat down with our very own marketing manager, Sam Riegsecker, to discuss the topic of trade shows in a modern world dogged by a persistent pandemic. The truth is that many of us had signed up for trade shows. In previous years they could be found sprinkled throughout the Janitorial Manager’s schedule for the year. This year many trade shows were either canceled entirely or they took the leap and went virtual. We wanted to sit down and discuss this new world, how you can optimize your experience at a virtual trade show, and how you can decide between virtual and in-person next year. Learn more about this episode and the podcast here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow and leave a review. If you have any questions about content or being a guest on the show email us at Marketing@DoubleASolutions.net.
40:49
November 10, 2020
S1E12: 5 Steps to Provide Max Defense Protection to Your Clients' Facilities with Guy Harris
Recessions can be extremely difficult, especially on cleaning companies as orders for budget cuts usually mean a decrease in service requests. We got to the bottom of how one company managed to turn things around after 2008 and is weathering the storm of the pandemic. Guy Harris works for Certified Maintenance Service (CMS) and is the Creative and Executive Director for Max Defense, a company created by CMS following the 2008 economic recession. Max Defense consists of a five-step process, a training program, certification in Max Defense, and marketing materials to promote the service. We sat down with Guy to discuss how his company approached economic hardship and pivoted to find new business 11 years ago and why companies might become a service provider to something like Max Defense in order to aid their own company recover and grow. Learn more about the podcast and our episode here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ If you have any questions about today's content or would like to ask about being a guest email us at Marketing@DoubleASolutions.net. Don't forget to follow us and leave a review!
36:53
November 3, 2020
S1E11: How Changing Your Leadership Approach Can Help You Work Smarter, Not Harder with Kathy Riley
You’ve probably heard the phrase “work smarter, not harder,” but how often do you have a good example of what that means, especially in cleaning? We sat down with someone who’s had to work out how to employ that very principle and is doing so successfully. Kathy Riley is the Vice President at Professional Maintenance in Lubbock, Texas. Professional Maintenance has been in business since 1994 and specializes in commercial and medical cleaning. Because they pride themselves on providing quality services, Kathy and her team had to rethink some of their processes when it came to new budget cuts and shifting expectations at the start of the COVID-19 outbreak in America. We sat down to talk to Kathy about how she and her team managed the shift and high quality of service they deliver with these new challenges in front of them. The answer was simpler than you might think: work smarter, not harder. In our episode, we broke down exactly how they employed those principals while keeping everyone employed during a time of cutbacks. Learn more about this episode and our podcast here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow and leave us a review! We'll take direct question at Marketing@DoubleASolutions.net.
37:39
October 27, 2020
S1E10: How to Utilize the Change Cycle to Elevate Your Cleaning Operations with Brandon Baswell
Shifting times create a need for an internal shift at one point or another. In this episode, we break down how to do it successfully no matter if your team is large in size or only a few people. Brandon Baswell is the Campus Services Manager at Michigan State University and has been in that position for over 16 years. He’s been with the university for over 31 years, meaning he has been there to see many changes and also been part of instigating a major overhaul of how his team operates. We sat down with Brandon to discuss how to implement a large process change, especially within the cleaning space. It’s not unsurprising that your team or company needs to make changes to keep up with the times, but if that’s a large-scale shift to your processes, it may seem impossible at the start. Don’t worry though, Brandon breaks down the whole change cycle in easy to understand bites. Want to learn more about this episode and our podcast? Click here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow us and leave a review containing topics that you'd love to see in our episodes! You can share any ideas about the content or being a guest through our email Marketing@DoubleASolutions.net.
32:34
October 20, 2020
S1E9: How to Change Your Company Culture to Increase Business and Drive Productivity with Jason Johnson
Employee retention, job quality, and customer happiness are high priorities in businesses striving for growth and success, especially in the cleaning industry, but did you know that most of that comes back to company culture? Jason Johnson is the owner of Premier Janitorial Services in Wasilla, Alaska. Premier Janitorial Services specializes in cleaning facilities within the medical industry. A few years ago Jason and his wife noticed that the company’s growth had plateaued and it had even gotten to a point where they didn’t want to take on more business. A cultural shift was necessary and so, with the help of a great coach, they began that shift. Not only did they see growth again, but they saw an improvement in the quality of work being done and the satisfaction of their customers. Fast forward to 2020 and they’re weathering the pandemic with relative ease due to an extraordinary team built around the values they established. Learn more about this episode and our podcast here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow and leave us a review so we can continue to build our content that you love! We'll take any inquiries about content or this episode at Marketing@DoubleASolutions.net.
32:24
October 13, 2020
S1E8: Pandemic Pivot: Trade Show Events to Health and Safety Protection with Aaron Churchill
In order for businesses to survive during the pandemic, at times they have had to find new avenues of business. For 2-SCALE this meant working with hospitals, schools, and other businesses to create a product to increase health and safety in their facilities. Aaron Churchill is the president of 2-Scale who leads a team of artists, engineers, craftspeople, builders, and coordinators to create dimensional installations that feature a client’s brand and/or story. Now, 2-SCALE is specialized in creating customized plexiglass dividers for just about any space. Learn more about this episode and our podcast here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Also, don't forget to follow us and leave a review so that we continuously get better at what we do! Direct inquiries about this content and being a guest can be sent to Marketing@DoubleASolutions.net.
32:27
October 6, 2020
S1E7: How Distributors Shift Their Marketing Strategy to Meet New Demand with Tina Saunders
It’s not just about increased demand as everyone shifts into overdrawing because of the pandemic. It’s about the difficulty of acquiring supplies from the suppliers and how to communicate effective use of the products they can get to clients. Tina Saunders is the Director of Marketing and eCommerce at Nichols Paper and Supply. The company has dealt with providing solutions to clean a healthy facility and the safe shipment of products. They’ve worked in many industries, most notably at the moment being businesses, health care, and schools. Tina led the initiative to switch from product-centered marketing to education content and resources, focusing on quick and effective communication knowing that the demand would naturally be there and the supply would not quite meet it. We discussed the Better Together program that her team runs, how they educated and prepared schools, as well as the thought process behind the large shifts in strategy that they’ve made. Visit the Better Together Page here: https://www.enichols.com/bettertogether  You can also learn more about this episode and our podcast by visiting here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to leave a review and subscribe! We'll take direct questions at Marketing@DoubleASolutions.net.
32:08
September 29, 2020
S1E6: How to Increase Employee Retention Through Your Hiring Process with Troy Hopkins
Employee retention is the keyword in Recruitment and Hiring, but what can companies actually do to improve their process and keep good employees around longer? Troy Hopkins is an Area Developer and Coach for Office Pride Commercial Cleaning Services working with around 27 owners in Alabama, Tennessee, and in the Carolinas. Troy makes a  point to help drive success in the Commercial Cleaning Industry. He has even released a book called Making Cents of a Dirty Business, where he dives into the top seven challenges faced in the industry after conducting his own research and then he offers you step-by-step solutions. In this episode of The Business of Cleaning, Troy talks about how specifically to increase employee retention by improving your hiring process. The truth? It’s cheaper to hire right first and keep the best for longer. Troy's Book: https://www.amazon.com/Making-Cents-Dirty-Business-Commercial/dp/164204802X/ref=sr_1_1?dchild=1&keywords=Making+Cents+of+a+Dirty+Business&qid=1600703329&sr=8-1  Keep up with our content but subscribing and leave us a review to help us continue to deliver the best listening experience we can! You can also follow us on social media by looking up Janitorial Manager! To learn more about this episode and the podcast: https://www.janitorialmanager.com/blog/how-to-increase-employee-retention-through-your-hiring-process/ Have questions or want to be a guest? Email us at Marketing@DoubleASolutions.net
28:48
September 22, 2020
S1E5: How To Manage School Custodial Care In A Changing Environment with Mervin Brewer
With the fall school season having slipped in, there is a large concern for how schools and their custodial teams are responding and preparing for COVID-19 this time around.  We talk with Mervin Brewer, the Assistant Custodial Supervisor for the Salt Lake City School District about their amazing ability to manage the situation and even how they use and maintain sustainable products.  More information about this episode: https://www.janitorialmanager.com/blog/how-to-manage-school-custodial-care-in-a-changing-environment/ View more about the podcast: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/  We also invite you to subscribe and don't forget to leave a review! They help us continue to create content that fits your needs!  Any direct inquiries about this week's content or about appearing on the show can be sent to marketing@doubleasolutions.net.
31:18
September 15, 2020
S1E4: How To Handle The Changing Needs Of Customers with Milo George
Milo George is the CEO of TurfTecs. Their primary business is cleaning, maintaining, repairing, and doing safety testing of artificial turf fields. With 15 years of experience in a field hit hard by demanding, and sometimes confusing COVID-19 restrictions, Milo is just the person to talk to about satisfying customer needs while maintaining a business. In this episode, we also dive into sanitation versus using an enzyme cleaner on high contact surfaces like turf and playground equipment. Read more about this interview:https://www.janitorialmanager.com/blog/how-to-handle-the-changing-needs-of-customers/ Find out more about the podcast and this episode here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/  You can view the TurfTecs website here: https://turftecs.com/  Please leave a review and subscribe when you're done listening. We'll take questions directly at marketing@doubelasolutions.net!
34:31
September 8, 2020
S1E3: Changing Internal Communication to Build A Stronger Business with Ron Segura
Cleaning industry expert, Ron Segura, breaks down how to change the vital role of internal communication to not just help a business survive COVID-19, but to also build a stronger business and team in the process. Ron is the president at Segura and Associates, a leading consulting company within the cleaning industry. Read more about this interview: https://www.janitorialmanager.com/blog/changing-internal-communication-to-build-a-stronger-business/ Find information regarding the podcast and this week's episode on our landing page: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/  Don't forget to subscribe and leave a review for the podcast. We'll also be taking questions directly through marketing@doubleasolutions.net.
38:05
September 1, 2020
S1E2: Changing Internal Processes and Documentation For Your Cleaning Operations with Trent Peterson
Trent Peterson joins us from the Janitorial Manager sales team to talk about the importance of adapting to new technology within the cleaning world. There are higher stakes when it comes to quality and as your company grows, you'll need to be able to seamlessly share past and current information. Listen to learn about features that helping streamline processes and add a competitive advantage to growing businesses. Read more about this interview: https://www.janitorialmanager.com/blog/changing-internal-processes-and-documentation/ You can find information regarding the podcast and this episode on our landing page: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to subscribe and leave a review. If you have any questions about the content or the show, you can send us a message at marketing@doubleasolutions.net!
29:19
September 1, 2020
S1E1: Change How You React and It Will Change Your Business with Amanda Villarreal
Amanda Villarreal is the co-founder and managing member at PLEX Capital, an invoice factoring business that provides working capital for businesses, and in particular, cleaning businesses. We made the decision to bring Amanda on as one of our first guests because of her ability to talk about how we receive and cope with change, especially given the current climate and COVID-19. Some businesses have struggled in recent times but some have done extremely well. The key is in how they reacted to change.  Read more about this interview: https://www.janitorialmanager.com/blog/change-how-you-react-and-it-will-change-your-business/ Visit our landing page to see more about the podcast and this episode: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/  Don't forget to leave a review and you can also send any questions you have regarding content directly to us at marketing@doubleasolutions.net!
31:53
September 1, 2020
S1E0: The Business of Cleaning Introduction
Janitorial Manager is launching its first podcast series to help fight off the unknown in the cleaning world, caused by unasked and unanswered questions. The Business of Cleaning is a podcast dedicated to driving success within cleaning businesses. We do this by talking to industry experts from all over and with a diversity of expertise every single week. Episodes will be available to you on Tuesdays and we'll also have the video recordings available on YouTube. Blog and Transcription: https://www.janitorialmanager.com/blog/the-business-of-cleaning-a-new-podcast-for-cleaning-professionals/  It's easy to learn more about our podcast too. Want to know who the featured guests for the week are? Or want to see who've had on the show previously? You can all the information you need for the podcast on our landing page: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ What did think so far? Let us know by leaving a review and if you have questions reach us at marketing@doubleasolutions.net
02:05
August 27, 2020