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Make Life Better

Make Life Better

By CCI Systems

At CCI Systems, working to make life better means designing and implementing the most cutting-edge, futureproofed communication networks in the business. As the whole world pushes towards a more connected future, stick with our team, and the host of this podcast, Joe Smith, to experience the journey toward continued interconnectivity.

Connect with us to gain an understanding of how you stay connected with those around you.

#makelifebetter
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Currently playing episode

How Will Expanded Upstream Meet the Rapid Demand of Upload Bandwidth?

Make Life BetterSep 07, 2021

00:00
22:07
What's the Buzz Around IPv4 Addressing?
Jun 09, 202221:10
The 3 T's of Cybersecurity Success with Evan Rice

The 3 T's of Cybersecurity Success with Evan Rice

Evan Rice, our VP of Information Technologies, had a chance to sit down and chat with Joe Smith about cybersecurity and the aspects behind it! They cover the "3T's" of cybersecurity in this episode and how it's beneficial for companies. Tactics, Talent, and Toolsets are how they will keep your critical information safe!

Nov 04, 202129:44
Let's Talk Security with Jon Brown

Let's Talk Security with Jon Brown

Jon Brown, a Senior Systems Engineer at CCI Systems talks to us about security, and what kind of tests are provided to check how vulnerable  businesses networks are.

Oct 15, 202125:30
How Will Expanded Upstream Meet the Rapid Demand of Upload Bandwidth?

How Will Expanded Upstream Meet the Rapid Demand of Upload Bandwidth?

In this episode our VP of Solution Architectures, Todd Gingrass, and VP of Marketing, Joe Smith, talk how upstream bandwidth has seen increased stress with both the school and the office moving inside of everyone's home and exactly what operators can do to accommodate the bandwidth needs their subscribers now have! The duo also get into some of the misconceptions surrounding the DOCSIS Upstream and how CCI can help operators self-select the best solution for their network!

Sep 07, 202122:07
The Experts Behind PNM-Expert
Sep 24, 202028:23
Todd and Chad Talk NCTC

Todd and Chad Talk NCTC

In this episode, Joe Smith sits down with Todd Gingrass and Chad Kay to talk about their upcoming trade show in Chicago and what they will have to offer at the show!

Sep 10, 202006:38
Who is Mac Plymale?

Who is Mac Plymale?

In today's episode, we get to hear from Mac Plymale! He tells the story of his life and where he came from growing up and where he is at today! Mac has been in the network industry for a major portion of his life and tells us how it has changed over time!

Aug 27, 202023:07
Get to Know the Passion Behind the Work of Mike Saur

Get to Know the Passion Behind the Work of Mike Saur

Our CMO, Joe Smith, gets the chance to sit down with Mike Saur, a network engineer for CCI Systems. In this episode Mike tells us about his career and his "why" in what he does and what he has to offer. He also explains what Network Automation consists of.

Aug 15, 202011:06
First Call Resolution With Jake Shields

First Call Resolution With Jake Shields

Jake Shields gives us details on his contact center experience and talks more about first call resolution and how the industry is changing.

Jul 17, 202022:22
Count on CCI's Call Center to Help You

Count on CCI's Call Center to Help You

In today's episode Joe Smith gets a chance to sit down with CCI Systems Senior Contact Center Manager, Jake Shields. In today's visit, Joe and Jake were able to discuss the upcoming showcase that takes places in Chicago, where they talk with customers and discuss how they can improve their service.

Jul 09, 202005:18
What Does the NCTC Independent Show Have to Offer?

What Does the NCTC Independent Show Have to Offer?

 While in Chicago, Joe Smith gets the opportunity to chat with CEO, John Jamar, and our Executive Vice President Mac Plymale. They were able to talk about what they go to the shows for and how they can improve from them. 

Jun 02, 202007:52
COVID-19, Working From Home, and Mid-Split Upgrades

COVID-19, Working From Home, and Mid-Split Upgrades

In this episode, our CMO, Joe Smith, sat down with two of our top engineers. They explained how COVID-19 is impacting the service provider landscape, what it's like working from home, and how Mid-Split upgrades can help relieve the stress that service providers are seeing being placed on their upstream bandwidth. 

May 11, 202024:55