Don't Look Under The Bed - A Hospitality Podcast

By Robin and Niki

The hospitality industry has been hit hard by the pandemic and many have lost their jobs. Your hosts Niki and Robin will shine a light on the industry we have dedicated our careers to and elevate the voices of colleagues and industry leaders as they offer a message of optimism and hope for the future of the hospitality industry. Don't Look Under The Bed seeks to encourage and inspire as the industry
continues on the road to recovery.

Listen on Spotify Send voice message

Available on

Report content on Spotify

Redefining Hospitality with Kaylon Beck, MBA

Don't Look Under The Bed - A Hospitality PodcastAug 09, 2021

00:00

38:54

Bonus: 63rd Annual Beckley Family Reunion

My family, the Beckley Family has been meeting annually for 60+ years over the July 4th weekend. We contract with a hotel in the host city, secure a block of rooms as well as event space.

Our attendance has been as many as 400 guests to as few as 110. After being postponed for two years, we were able to gather in Milwaukee, WI. In this bonus short of Don't Look Under The Bed I chat with my cousin Monique about her experience planning this family reunion and why it almost didn't happen

Jul 04, 202212:50

"I GET PAID TO BE NICE TO PEOPLE" with Barbara Bryant, Rooms Operations Manager, Marriott Hotels

Meet Barbara Bryant, Rooms Operations Manager at Marriott Hotels. She balances family, a masters program and a full time job.

We discuss her hospitality journey, the opportunities she has been afforded as a result of her masters program and her plans for the future.

Barbara also talks about her hiring strategy and how she leads her team.

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robinmoncrieffe

robin@dontlookunderthebed.org

Feb 14, 202227:59

Don't Look Under The Bed Podcast - BIRTHDAY EDITION

Don't Look Under The Bed Podcast turns ONE year old and Niki and I talk about how we started. Thank you to our listeners, guests and day one supporters.

We are celebrating by offering giveaways to the first 5 listeners that

Leave an Apple Review or

Send us a voice message on Anchor or

Tag us on IG with a photo listening to an episode or

Answer a question or one of our polls on Spotify

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robinmoncrieffe

robin@dontlookunderthebed.org

Feb 07, 202217:57

Black and Camping with LixieJane

Black and Camping is about encouraging black people to get out and enjoy nature by providing diverse camping experiences and camping resources that highlight and support the black camping community.

Black and Camping's mission is to introduce the world of camping to US and US to the world of camping highlighting the black camping experience through visualization, communication and awareness!

#blackandcamping #camping

Learn more:

www.blackandcamping.com

blackandcamping@gmail.com

(202) 714-5328

IG: @blackandcamping

Facebook: @blackandcamping

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robinmoncrieffe

robin@dontlookunderthebed.org

Jan 31, 202246:29

Where Are We?

Niki and I discuss our lived experiences, where we are currently in our careers, if we should be further along based on of our years of service in the hospitality industry, and whose responsibility it is to get us to the next level.
A recent study published by the Castell Project, Inc. titled "Black Representation in Hospitality Leadership 2021", states that Black Executives represented 1.6 percent of hospitality industry executives at the executive through CEO level on company websites in 2020.
One in 5.7 industry employees is Black compared to one of 49 Vice Presidents and one of 58 EVP/SVPs shown on websites. There has been progress however, Blacks in Hospitality leadership are still very much underrepresented when compared to other industries.

ABOUT THE CASTELL PROJECT
Castell Project, Inc. is a 501(c)3 nonprofit dedicated to the advancement of women to the highest levels within the hospitality industry. With support from industry partners, Castell delivers impactful leadership development for rising female industry executives, innovative research on diversity in the hospitality industry, Castell@College connecting executive women to students, WSH List connecting conference organizers to expert women speakers, and Fortuna’s Table bringing women into hotel ownership.
The full report can be found at www.castellproject.org

FOLLOW US: IG: www.instagram.com/dontlookunderthebedpod
Facebook: m.facebook.com/dlutbpod
www.linkedin.com/in/nikiwade
www.linkedin.com/in/robinmoncrieffe

Jan 24, 202223:31

#HospitalityUnplugged with Russell L. Edmond, Owner and Entrepreneur of Russell of Hotels

As the owner and entrepreneur of Russell of Hotels, Russell L. Edmond, hotel guru takes his passion and expertise for “all things hospitality” to hospitality professionals, companies, and organizations - helping them create opportunities to grow their brand through connection, collaboration, and creative marketing programs and services.

Russell’s excitement and involvement in the industry speaks volumes to his commitment to excellence. In 2017, Russell formed, Russell of Hotels with the dream of helping hospitality brands develop new business, more effectively reach their guests, and find their voice in a noisy digital space. Supporting event, meeting planners and individuals who use hotels for their events ROH is conveniently a resource for any hotel need. Russell is also the proud host of his own podcast “On Air with Russell of Hotels” which is a live Hospitality talk show where we discuss key trends, topics, and ways to stay relevant. Of course, he wouldn’t be a true hospitality guru without being a foodie, a #nonmeateats foodie at that. Be sure to check out his show it’s #HospitalityUnplugged.

Connect with Russell:

https://www.linkedin.com/in/russell-l-edmond-15172612

Russell@russellofhotels.com

IG: @russellofhotels

Facebook: Russell of Hotels

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robinmoncrieffe

robin@dontlookunderthebed.org

Jan 17, 202250:14

It's Davonne Season with Davonne Reaves, Founder/Hospitality Strategist - The Vonne Group

It's has truly been the season of Davonne as she has been a guest on 15 podcasts, featured in 26 articles (Forbes, Black Enterprise, The Root to name a few) developed 50 new hotel investors and closed on 2 hotels in the same day.

I have been in the hotel business for 30+ years and never considered the possibility of of hotel ownership. In my mind it was only available to a few wealthy individuals.

Davonne Reaves had the audacity to dream big and she used what she learned during her unpaid internship to start her business and create a pathway to hotel ownership to those of us who never knew it was possible.

Less than 2% of the nation's hotels are owned by African Americans and Davonne is sharing her knowledge and expertise to create 221 new hotel owners.

Niki and I talk to Davonne about her journey, her purpose and so much more!

Pre-purchase Davonne's book "How To Buy a Hotel" at www.thevonnegroup.shop

Make your travel plans with Black hospitality in mind: www.stayblackexperience.com

Connect with Davonne Reaves:

IG: @davonnereaves

IG: @stayBlackExperience

linkedin.com/in/davonnereaves

www.thevonnegroup.com

davonne@thevonnegroup.com

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robinmoncrieffe

robin@dontlookunderthebed.org

Jan 10, 202237:29

We Thank YOU

We appreciate all of our listeners and our amazing guests. We have learned a great deal over the past few months and want to simply say thank you.

More to come in 2022

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robinmoncrieffe

robin@dontlookunderthebed.org

Dec 20, 202116:26

On The Road with Angie Carey, Senior Director, Community Based Partnerships at CareSource

Virtual meetings have afforded us the opportunity to stay connected however, nothing can replace face-to-face meetings over coffee, lunch or on the tradesheow floor.

This week on Don't Look Under the Bed we are delighted to welcome Angie Carey, the quintessential road warrior. When she is not traveling weekly for business, she can be found on the road with the Yale Bulldogs Football Team where her son is a student athlete.

While on the road Angie packs her patience and takes her cues from her clients. (If they wear a mask, she wears a mask). Angie shares her go to travel essentials, her thoughts on the contact-less technology implemented by many hotels and much more.

Angie's Travel Essentials:

https://amzn.to/3xwmON7 - Personal Travel Fan

https://amzn.to/3nWMPII - Individually Wrapped Masks

https://amzn.to/3xxUyK5 - Adult Coloring Books with Pencils

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robinmoncrieffe

robin@dontlookunderthebed.org

Nov 29, 202128:42

The Ultimate Hospitality Gesture with Chelsea Timmons

In this bonus episode, Niki and Robin catch up with Chelsea Timmons, the delivery driver who was "stranded with strangers", Nina Richardson and Doug Condon in Austin during Winter Storm Uri. This is truly an amazing story of hospitality, compassion and humanity. We applaud Nina and Doug for their random act of kindness!

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robinmoncrieffe

robin@dontlookunderthebed.org

Nov 23, 202114:03

I Chose Hospitality because…with Nikolas Magill, Senior at University of Houston, Hilton College

Nikolas is a senior at University of Houston, Conrad N. Hilton College of Hotel and Restaurant Management and shares why he chose hospitality and offers advice to other hospitality students.

Nov 15, 202104:45

Hospitality Now, Hospitality Forever, with Kevin Reiss, Assistant General Manager, Wyndham Kona Coast Resort

Kevin Reiss is a Global Hospitality Ambassador with 30 plus years in the Industry.
He is the Assistant General Manager at the Kona Coast Resort, A Wyndham Destination located along the scenic Kona coastline of Hawaii's Big Island. Kevin truly cares about the future of hospitality and is working to save it.
We discuss current market conditions, what it will take to stabilize the hospitality Industry and make it desirable again, and much more.
You can connect with Kevin on LinkedIn: linkedin.com/in/Kevinreiss25

FOLLOW US: IG:
www.instagram.com/dontlookunderthebedpod
Facebook: m.facebook.com/dlutbpod
www.linkedin.com/in/nikiwade
niki@dontlookunderthebed.org
www.linkedin.com/in/robinmoncrieffe
robin@dontlookunderthebed.org

Nov 08, 202142:15

The Tables Have Turned

Niki and I are on the other side of the mic as we chat with our good friend Kyle Allison, host of Hospitality MD Podcast. We share our first taste of hospitality, the bridge between sales and operations and much more on this episode of Don't Look Under The Bed- A Hospitality Podcast.

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robin-m-8760553a

robin@dontlookunderthebed.org

Nov 01, 202150:50

Meet Your Hosts Niki and Robin... The First Taste of Hospitality

Robin and Niki share their stories of when they first "touched" hospitality

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robin-m-8760553a

robin@dontlookunderthebed.org

Oct 31, 202104:01

Conservative Entrepreneur with Bob Diener, President, Travel Funders Network

Bob Diener, President, Travel Funders Network, chat with Niki and I about his latest entrepreneurial venture. He also offers tips and strategies to new entrepreneurs.

Travel Funders Network is a unique hotel distribution network in the U.S. that offers mostly 3-star hotels a minimum revenue guarantee. The networks markets the hotels through a business-to-business network of private channels, including frequent flyer programs and professional associations.

Bob Diener is a pioneer in the hotel consolidation and online travel Industry and has literally revolutionized the online hotel booking process. Bob is the co-founder of the company that became hotels.com and the president and co-founder of getaroom.com. After receiving his law degree from Cornell, where he was an editor of the Law Review, Bob practiced securities and corporate law with the firm of Gibson, Dunn and Crutcher. Along with his partner, David Litman, he created the merchant model for booking hotel rooms and launched one of the first travel sites on the web. As a leading travel industry expert, Bob is a frequent source for many major news organizations.

When Bob is not changing the world, he can be found participating in a triathlon or kite surfing.

https:www.linkedin.com/in/bobdiener

www.travelfundersnetwork.com

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robin-m-8760553a

robin@dontlookunderthebed.org

Oct 11, 202140:08

Class Is In Session with Dr. Peter Ricci, Director of the Florida Atlantic University Hospitality and Tourism Management Program

Sharpen your pencil and grab a seat because "Class Is In Session". This week on Don't Look Under The Bed, Niki and Robin have a conversation with Dr. Peter Ricci, Director of the Florida Atlantic University Hospitality and Tourism Management Program. The program prepares students for management positions in multiple segments of the world's largest service industry. Upon completion, graduates enjoy various professional roles in a variety of industries including: resorts, hotels, restaurants, private clubs, meeting and event planning corporations, casinos, cruise lines, sports facilities, theme parks and more. Dr. Ricci talks about why and how he developed the Hospitality and Tourism Management Certificate during the pandemic, what happened when he expected a few hundred to respond and received 77,000 registrations. We also discussed WHY there is hospitality candidate shortage, the future of the industry and so much more. Dr. Ricci is a true Hospitality Hero!

Dr. Peter Ricci can be found on LinkedIn as well as via email hospitality@fau.edu

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robin-m-8760553a

robin@dontlookunderthebed.org

Oct 04, 202157:58

The Value of An Internship with Niki Wade -CoHost, Don't Look Under The Bed Podcast

Hospitality internships are a great way to learn and gain practical work experience for anyone who wants to pursue a career in the Hospitality Industry. Internships prepare the next generation of service leaders and assist the decision making process for which management direction they wish to pursue.

Niki shares her internship experience and the "Power of The Ask"

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade niki@dontlookunderthebed.org

https://www.linkedin.com/in/robin-m-8760553a robin@dontlookunderthebed.org

Sep 27, 202119:27

“A Noble Profession”, Mash Up with Kyle Allison, Managing Partner, Hospitality MD

Hospitalitarian and friend of the show Kyle Allison returns to Don't Look Under The Bed to discuss a range of topics to include servicing guests during Hurricane Ida, the balance between guest satisfaction and team member support, what makes hospitality a noble profession and much more.
Connect with Kyle:
kyle@hospitality-md.com
linkedin.com/in/kyle-allison-545156115
www.solo.to/hospitalitymd will take you to links for all things HospitalityMD.
#hospitalityiseveryonesbusiness

FOLLOW US: IG: www.instagram.com/dontlookunderthebedpod
Facebook: m.facebook.com/dlutbpod
www.linkedin.com/in/nikiwade
niki@dontlookunderthebed.org
www.linkedin.com/in/robin-m-8760553a
robin@dontlookunderthebed.org

Sep 20, 202101:10:32

Lighting The Torch of Hospitality with Dr. Jeffrey Obomeghie, President and CEO of the International Hospitality Institute

Niki and Robin chat with Dr. Jeffrey Obomeghie, President and CEO of the International Hospitality Institute, The Global Advocacy, Training and Standards Organization for the Hospitality Industry.

We discuss all things hospitality to include what we have learned over the past 18 months, the future of hospitality and bridging the gap between Gen Z, millennials and hospitality veterans, the upcoming Global Hospitality Summit and so much more.

About Dr. Jeffery Obomeghie:

Dr. Jeffrey O is a seasoned CEO, hospitality educator, internationally renowned coach and author. He currently serves as President of the International Hospitality Institute where he oversees IHI's global operations.

www.Internationalhospitalityinstitute.com

www.globalhospitalitysummit.com

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robin-m-8760553a

robin@dontlookunderthebed.org

Sep 13, 202130:50

Leading and Lifting with Allie Giraldo, General Manager, Texas Western Hospitality

Niki and I are delighted to chat with Allie Giraldo, an award winning General Manager who is passionate, engaging and results driven.

We discuss her 20+ year hospitality journey, passion for the industry and how she leads her teams to success.

Connect with Allie on LinkedIN: Alejandra "Allie" Giraldo

FOLLOW US: IG: https://www.instagram.com/dontlookunderthebedpod/ Facebook: https://m.facebook.com/dlutbpod https://www.linkedin.com/in/nikiwade niki@dontlookunderthebed.org https://www.linkedin.com/in/robin-m-8760553a robin@dontlookunderthebed.org

Aug 30, 202136:24

ReImagine Hospitality with Loren Brown

Loren Brown is a 3rd Generation Hospitality Professional, hospitality content creator and Founder of ReImagine Hospitality. Loren is stepping out of the shadows of her family and creating her own waves in the hospitality industry, is passionate about BIPOC obtaining executive roles in hospitality and career development for every hospitality worker along with a livable wage. We discuss her hospitality journey and much more.
Connect with Loren Brown
IG: @Reimaginehospitality
info@reimaginehospitality.com

FOLLOW US:
IG: www.instagram.com/dontlookunderthebedpod/
Facebook: m.facebook.com/dlutbpod
www.linkedin.com/in/nikiwade
niki@dontlookunderthebed.org
www.linkedin.com/in/robin-m-8760553a
robin@dontlookunderthebed.org

Aug 16, 202134:34

Redefining Hospitality with Kaylon Beck, MBA

Kaylon Beck is a native Houstonian who loves everything hospitality including: events, food and travel. Kaylon is on a mission to redefine hospitality through a cultural lens and hopes to achieve this mission by providing a unique lodging experience that offers a quality, hospitable setting for guests to enjoy the many riches of a historic community.

Kaylon is the the founder of Beck & Call Hospitality and she is on her way to hotel ownership.

You can contribute and be a part of this amazing journey to help Kaylon realize her dream.

ifundwomen: Link in Bio

Paypal: paypal.me/bchospitality

Cash App: $BCHospitality

Zelle: Stay@yourbeckandcall.co

IG: @eventsbybeckandcall

IG: @beckandcallhospitality

FOLLOW US:

IG: https://www.instagram.com/dontlookunderthebedpod/

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robin-m-8760553a

robin@dontlookunderthebed.org

Aug 09, 202138:54

Connected, Engaged and LinkedIN with Tamila Copeland

I often joke about being resistant to Social Media however, I do recognize and understand the value of the LinkedIn platform and the significance it holds for many job seekers as well as recruiters.

This week on Don't Look Under The Bed, Niki and I chat with Tamila Copeland, Customer Success Specialist and LinkedIn insider as she shares the many benefits of LinkedIn, what recruiters are looking for and tips to build your profile for optimum visibility and engagement. Additionally we inquire about the premium version and the secrets that are unlocked.

LinkedIn has a simple mission: Connect the worlds' professionals to make them more productive and successful.

FOLLOW US:

IG: https://www.instagram.com/dontlookunderthebedpod/

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robin-m-8760553a

robin@dontlookunderthebed.org

Aug 02, 202141:36

Everybody You Meet Is Your Customer and Relationships Rule with James Brown Jr, Founder and CEO of James Brown Jr 360

Niki and I visit with our friend James Brown Jr. (no relation to the music icon however, he is a rockstar in his own right)

James has a passion for people and an obsession with customer service. He uses his "VOICE" and 30 years customer service experience to upskill, energize and empower.

We discuss his journey, why it is so important to LISTEN, recognize cues and change course so that you and your customer are on the same track.

Connect with JAMES BROWN:

http://jamesbrownjr360.com

james@jamesbrownjr360.com

https://www.linkedin.com/in/james-brown-433b45

FOLLOW US:

IG: https://www.instagram.com/dontlookunderthebedpod/

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robin-m-8760553a

robin@dontlookunderthebed.org

Jul 26, 202157:31

Life + Lemons with Juliana Wathen, CTA, Creative Consultant & Event Planner - Cosmo Cool Concepts

This week on Don't Look Under The Bed, Niki and I visit with Juliana Wathen, CTA - Creative Consultant & Event Planner with Cosmo Cool Concepts, THE Destination Management Company in Houston.

We discuss how Juliana has made great use of her time during furlough, how her employer has been supportive, her connection to Janet Jackson and her message of hope and optimism for the future of the hospitality industry.

It's a fun conversation and Juliana's positive energy is contagious!

Connect with Juliana Wathen on ALL social media platforms

https://twitter.com/JulianaWathen

https://m.facebook.com/julianawathen

https://www.linkedin.com/in/Juliana-Wathen-cta-56521029

www.cosmocoolconcepts.com

FOLLOW US:

IG: https://www.instagram.com/dontlookunderthebedpod/

Facebook: https://m.facebook.com/dlutbpod

https://www.linkedin.com/in/nikiwade

niki@dontlookunderthebed.org

https://www.linkedin.com/in/robin-m-8760553a

robin@dontlookunderthebed.org

Jul 19, 202133:60

Take A Breath...You've Got This with Stephanie Coradin, MBA, MSMHC, CEO and Founder of DEMBO Inc.

This week on Don't Look Under The Bed, Niki and I discuss the stress and anxiety many hospitality professionals are experiencing with Mental Health Counselor Stephanie Coradin. Additionally, she explains how leaders can better support their team members and what team members can do to help themselves and so much more!

About Stephanie:

Stephanie is a Corporate Trainer and Executive Coach with over 18 years of experience in the hospitality industry. She holds an MBA and Masters Degree in Mental Health Counseling, with a focus on anxiety and stress management. This unique combination of knowledge has enabled her to help leaders and individuals create work environments that are attractive and emotionally stable for all involved.

Stephanie says "Take Care of your team members and they will take care of the company"

www.demboinc.com

https://linkedin.com/in/luxymindset/

http://facebook.com/stephaniezcoradin

http://www.instagram.com/luxy_mindset

FOLLOW US:

IG: https://www.instagram.com/dontlookunderthebedpod/

Facebook: https://m.facebook.com/dlutbpod

robin@dontlookunderthebed.org

niki@dontlookunderthebed.org

Jul 12, 202149:31

ANCHORS Away, with Schwartz Cruise Director, Carnival Cruise Line

The cruising industry has been shut down for over a year...but guess WHAT?? They are back in business!

In honor of the cruise operations resuming over the Fourth of July weekend, we decided to celebrate with an encore presentation of our interview with our hospitality hero Steven Schwartz, Host, Emcee, Ring Master and Cruise Director for Carnival Cruises.

Schwartz is responsible for all of the onboard hospitality, entertainment and social events. He shares his hospitality journey, what he has been up to since cruise operations have been shut down and his favorite game to play onboard with passengers.

Connect with Schwartz:

Facebook: https://facebook.com/TravelWithSchwartz

IG: @schwartzcruisedirector

FOLLOW US:

IG: https://www.instagram.com/dontlookunderthebedpod/

Facebook: https://m.facebook.com/dlutbpod

robin@dontlookunderthebed.org

niki@dontlookunderthebed.org

Jul 05, 202132:07

We Are Stronger Now Than Ever Before with Adam Patenaude, VP of Operations at Aimbridge Hospitality

Niki and I are delighted to speak with Adam Patenaude, VP of Operations at Aimbridge Hospitality, the leading 3rd party management company operating 8 hotel product categories, with more than 1500 branded, independent, and resort properties in 49 state and 20 countries.

We discuss Adam's hospitality journey, current trends in operations, the resiliency of the Hospitality industry, the future of the industry and why we are stronger now than ever before.

www.aimbridgehospitality.com

Facebook: https://m.facebook.com/dlutbpod

robin@dontlookunderthebed.org

niki@dontlookunderthebed.org

Jun 28, 202138:60

"YES Is The Answer" with Christine Trippi

Niki and I are thrilled to welcome America's Hospitality Guru to Don't Look Under The Bed Podcast.

Christine Trippi is an award-winning Hospitality Thought Leader and Entrepreneur who helps leaders and organizations have Sweet Hospitality, Sweet Cultures, and Sweet Results! Christine is a sought after Keynote Speaker who INSPIRES, ENERGIZES and ACTIVATES! She is founder of The Wise Pineapple LLC, Author of the best selling book YES is The Answer: How Positivity, Passion, and Pineapples Will Transform Your Leadership and Your Life.

Christine is obsessed with outstanding hospitality, leadership, and operations and states that if you have the passion, attitude and effort, you can have it ALL. "If caught between 2 choices, choose the one that scares the hell out of you”.

We discuss Christine's hospitality journey, pivot to entrepreneurship and why her book "YES is The Answer" is especially timely as the hospitality industry welcomes back associates and guests.

"Be Confident, Be Empowered and Lead From The Heart"

Connect with Christine:

IG: https://instagram.com/the_wise_pineapple

website: www.thewisepineapple.com/rrw

LinkedIn: Christine Trippi

Facebook: https://m.facebook.com/dlutbpod

robin@dontlookunderthebed.org

niki@dontlookunderthebed.org

Jun 21, 202140:30

"Choose A Career In Hospitality And You Will Always Have A Job", with Rebecca Borrello

This week Niki and I chat with our good friend and colleague Rebecca Borrello. Like so many in hotel sales, Rebecca has decided to pivot and practice hospitality in a different way, specifically in a Senior Living Community.

Rebecca is a Certified Hospitality Educator with over 16 years of hotel sales experience and a College Professor. Rebecca would open her class with "If you choose a career in hospitality, you will always have a job".

In this episode of Don't Look Under The Bed, Rebecca shares what she would tell her students now and she has a message for all hospitality professionals still waiting for that call to come to work.

FOLLOW US:

IG: https://www.instagram.com/dontlookunderthebedpod/

Facebook: https://m.facebook.com/dlutbpod

robin@dontlookunderthebed.org

niki@dontlookunderthebed.org

Jun 14, 202126:28

“I Need To Speak To The Manager”, With Catinna Houston

This week on Don't Look Under The Bed Podcast, Niki and Robin chat with Catinna Houston, an Assistant General Manager who took an unconventional career path. Catinna's hospitality journey has taken her through Sales and Marketing, Revenue Management, Site Sourcing, Meeting, Event and Conference Planning and more. Catinna discusses the dynamic relationship between Sales and Operations and how she has become the bridge. We also discuss the current traveler, how she keeps her staff motivated and more.

FOLLOW US:
IG: www.instagram.com/dontlookunderthebedpod/
Facebook: m.facebook.com/dlutbpod
robin@dontlookunderthebed.org
niki@dontlookunderthebed.org

Jun 07, 202133:38

Purpose, Intention and Impact with Dorita Hatchett, M.B.A.

Niki and Robin chat with Dorita Hatchett, M.B.A. of Hatchett & Associates LLC. Dorita's superpower is helping entrepreneurs get things done. She has a "Strategy First" philosophy and framework for working with clients and is passionate about helping Start Ups or persons with entrepreneurial endeavors flesh out their visions to take their project to the next level. She works with companies of all sizes but is most proud to have provided Community Outreach and Public Engagement for the $94B METROrail, managed the Parking and Transportation plan for Super Bowl 51 and was the point coordinator for the AKA Boulle in Houston, Texas to plan the opening night for over 10,000 attendees! She now works with coaches, trainers, consultants and online content creators who want to develop and launch their business or BIG idea online so they can make a huge impact on those they serve while earning income. Connect with Dorita at www.dlhatchett.com Follow Us: IG: https://www.instagram.com/dontlookunderthebedpod/ Facebook: https://m.facebook.com/dlutbpod robin@dontlookunderthebed.org niki@dontlookunderthebed.org

May 31, 202139:21

The Recruiting Remix with Michele Olivier

Niki and Robin chat with Michele Olivier, Recruitment Disruptor who is here to REMIX the recruiting game.

Michele is the Principle Consultant at O & H Consulting where they prepare "SUPER RESUMES" and offer "POWERFUL CAREER ADVICE. Niki and I discover that we have been doing it ALL wrong. Michele offers resume tips, interview tips and client success stories as a result of using her services. Michele shared her passion for helping her clients market themselves as well as her thoughts on the changes that she would like to see in the recruiting space. Our conversation was honest and raw as Michele drops several truth bombs.

HEY! I Want Your Job! is Michele's podcast that can be found on all podcast platforms (YouTube, Apple, Spotify). HEY! I Want Your Job is

An AMA-style conversation with people in the roles you want and the folks who can get you there.

Connect with Michele

LinkedIn: Michele Olivier

http://www.oandhconsulting.com/

Facebook: O&H Consulting

Twitter: @oandhconsulting

IG: https://www.instagram.com/dontlookunderthebedpod/

Facebook: https://m.facebook.com/dlutbpod

robin@dontlookunderthebed.org

niki@dontlookunderthebed.org

May 17, 202143:06

Kindness Over Everything with Elizabeth Ndungu

This week on Don't Look Under The Bed Podcast, Niki and I chat with Elizabeth Ndungu, Kindness Incorporator, Business and Life Strategist and CEO of Ndungu LLC. Elizabeth helps people find their inner HERO so they can accomplish their highest goals.

We discussed her hospitality journey as an award winning General Manager, how she kept her teams motivated and how we all can incorporate kindness into our daily lives.

Connect with Elizabeth on LinkedIn or www.elizabethndungu.com

https://elizabethndunguschedule.as.me/coffeechat

IG: https://www.instagram.com/dontlookunderthebedpod/

Facebook: https://m.facebook.com/dlutbpod

robin@dontlookunderthebed.org

niki@dontlookunderthebed.org

May 10, 202148:18

Take A Peek Under The Bed

Please SUBSCRIBE, SHARE and RATE the show. Additionally, we encourage you to leave us a voice message with your comments and show ideas.

This week Niki and I discuss the beginning of our hospitality journey and what we love about the industry. One of the highlights that we have in common is that we were both students in class with Steve Marriott (YES as in MARRIOTT Hotels and Resorts) as our facilitator. Hear about the many opportunities offered by the hospitality industry and much more!

Apr 26, 202132:18

Hospitality is Everyone's Business!!

Niki and Robin chat with Kyle Allison, Managing Partner of HospitalityMD a hospitality consulting firm driven to revolutionize the hospitality industry with an insiders approach. Kyle along with his partner, Gregorio Fregoso Jr. specialize in identifying a hotels' operational weaknesses and work to execute an aggressive stabilization plan. They believe a hotels' success is dependent on management proximity to guest and team member experience and not from meetings in a stuffy C-suite office. Kyle hosts the HospitalityMD Podcast where he interviews hospitable people from all over the world, working all sorts of jobs. He is a true HOSPITALITARIAN.

www.solo.to/hospitalitymd will take you to links for all things HospitalityMD. #hospitalityiseveryonesbusiness

STAY CONNECTED and please SUBSCRIBE to the podcast wherever you are listening using this link: https://anchor.fm/dlutbpod

IG: @dontlookunderthebedpod

FB: @dontlookunderthebed

robin@dontlookundethebed.org

niki@dontlookunderthebed.org

Apr 19, 202136:42

Saving Hospitality...That's Her Business

Niki and Robin are delighted to welcome Melissa DelBuono, co-founder of Project Save Hospitality. Melissa was laid off from her job in the hotel industry and came together with her friend Kingsley Egbuchunam to help their colleagues. They started talking to employers outside of the hospitality industry and it became clear that many were unaware of the many skills hospitality workers have and how easily those skills transfer to other careers. Project Save Hospitality's goal is to foster professional development, celebrate hospitality for its many contributions, highlight the amazing workforce and shine a light on the skill set which would immediately transfer the other industries.

#projectsavehospitality #hospitalitystrong #celebratehospitality

Learn more about Project Save Hospitality. https://www.projectsavehospitality.org

Contact: projectsavehospitalityteam@gmail.org

Project Save Hospitality Virtual Career Fair

April 28, 2021

11:00am - 2:00pm

https://app.brazenconnect.com/a/prj-save/e/MbM3V

Save your spot to chat directly with a variety of organizations

Apr 12, 202135:10

Tea Time With Friends From Across The Pond

Don't Look Under The Bed goes INTERNATIONAL as Niki and Robin chat with hospitality professionals from London, Sarah Kettel and Timothy R. Andrews. We discuss what's going on in our respective cities, what we miss most during quarantine and more.

Sarah and Tim host a podcast titled "Timothy, Put The Kettel On", where they discuss a wide range of topics from mental health to inspirational stories emerging from the hospitality industry. You can find them at: www.sarahkettel.co.uk and www.timothyrandrews.com

Timothy, Put The Kettel On Podcast can be found on all platforms (Apple, Spotify, etc)

Apr 05, 202136:22

"Where Are The Candidates"?

Please share, subscribe and follow us on IG: @dontlookunderthebedpod / contact us: robin@dontlookunderthebed.org

Niki and Robin welcome back the Hospitality Coach, Monica Miller to discuss the reasons why there may be a shortage of talent in the hospitality industry. The conversation started from a recent LinkedIn post from Hospitality Recruiter, Megan Applegate, who stated that companies are looking to hire but NOONE is applying. Hear our reaction to the posts' comments and more.

You can find our guest Monica Miller on IG: @thehospitalitycoach and TikTok: @thehospitalitycoach or www.mothehospitalitycoach.com

Apr 01, 202125:54

Recruiting...That's Her Business

Robin has a conversation with Executive Hospitality Recruiter, Megan Applegate. They discuss the 2021 Management Salary & Trends Report, top (3) tips to better position ourselves during the job search and more. You can connect with Megan Applegate on LinkedIn.

robin@dontlookunderthebed.org

niki@dontlookunderthebed.org

Mar 29, 202126:20

The Lost and Found Chronicles

It's the last day of spring break and you are at the hotel pool enjoying your favorite beverage. You return to your room, pack up and check out. You get home and discover that your portable bluetooth speaker is right where you left it... on the table, on the hotel balcony. What happens now?

Niki and Robin discuss some of the items guests leave behind and some friends of the show stop by as well.

Mar 22, 202135:38

Meetings - That's Her Business

In this episode of Don't Look Under The Bed, your hosts Niki and Robin have a conversation with Sharmagne Taylor, CMP. We discuss everything from hospitality recovery to contract negotiations and self-care. Please SHARE, SUBSCRIBE and COMMENT

www.dontlookunderthebed.org

robin@dontlookunderthebed.org

Niki@dontlookunderthebed.org

Mar 15, 202130:30

Is Your Cup Full or Empty?

You must fill your own cup before you can pour into others. Niki and Robin discuss how they engage in self-care to reduce stress and promote a healthy well-being. Also Niki shares a story of a guest who definitely had a "full cup" .

Please share, comment, review and follow us!

IG: instagram.com/dontlookunderthebedpod/

Mar 08, 202124:55

"Snowmageddon"

Winter storm Uri pounced on Texas and brought with it snow, ice and unprecedented temperatures. The infrastructure was compromised and millions of residents were without electricity and water for days. Temperatures dipped into the teens and families were forced seek lodging in local hotels and warming centers. Niki and I discuss how the community pulled together to weather the storm. Please subscribe, like, share and comment. Send your stories to: stories@dontloolunderthebed.org

www.dontlookunderthebed.org

IG: @dontlookunderthebedpod

Mar 01, 202130:24

"Triggered"

The WSJ published an article titled "Four Million Hotel, Restaurant Workers Have Lost Jobs. Here's How They're ReInventing Themselves." Hotelier and Sales Leader, Monica Miller commented on LinkedIN in reference to this article and started some necessary dialogue. Robin and Niki speak with Monica about her reaction to the WSJ article.

Feb 23, 202133:30

Sports... That's His Business

This week we shine the SPOTLIGHT on a 20 year hospitality veteran who specializes in team sports travel. Russ Dlin, Senior Sales Manager at The Hotel at the University of Maryland hosts collegiate and professional sports teams AND works a bonus job at ESPN and CBS Sports as a statistician. Find out what Russ does to make his guests feel welcome.

Feb 22, 202118:16

Looking 4 a job is WORK

Robin and Niki navigate the job search and discuss why we may not be getting any call backs.

Feb 15, 202134:06

WHO left the gate open?

Occasionally we find ourselves in an oversold situation where the number of incoming reservations outnumber the remaining rooms. Niki and Robin give you a "peak under the under the bed"

Feb 10, 202104:46

Who, What, When

Meet Niki and Robin and hear their stories of how they got into the hospitality business and never looked back

Feb 08, 202143:12

Don't Look Under The Bed - Trailer

The hospitality industry has been devastated by the pandemic and millions have lost their jobs. Some that were furloughed have returned to work, others found it necessary to pivot and try another industry and many of us are still not working. Your hosts Niki and Robin will amplify the voices of colleagues and industry leaders as they share stories and offer a message of hope and optimism for the future of the industry that we have dedicated our careers to. Don't look under the bed is a podcast for hospitality professionals by hospitality professionals.

Feb 08, 202101:15