DTV- Digital Transformation Channel

In our latest DTV Infobrew edition, Richard Alvarez, CX/UX Service Line Director at Apexon, discusses the importance of good user experience, cost of user experience done right versus when it’s done wrong, and the process of understanding human problems to bring a unique solution to each user.

In our latest DTV Infobrew edition, Vamsi Kora, Chief Data Strategy Officer at Infostretch, discusses how companies are creating a new digital experience for customers through modern data and applications, along with the challenges of maintaining dependable data in a fast-paced world.

Avery Lyford, Chief Customer Officer at Infostretch, sat down with Jonathan Williams, Vice President of Operations for LSC Communications. Their conversation highlights the dramatic impact digital can have on even the most physical of businesses — printing and mail distribution. Williams talks about how LSC is using digital, and specifically AI and machine learning, to recast an entire business process, and deliver unprecedented efficiencies and savings.

Infostretch Chief Customer Officer, Avery Lyford spoke with Dr. Ed Lee, Associate Executive Director for The Permanente Medical Group (TMPG), and the person leading Kaiser Permanente’s telehealth efforts. Lee shares his thoughts on how Kaiser’s success has expanded telehealth’s use and improved care access, quality and speed for members. In Lee’s words, telehealth is a lot more than video visits. It’s about mobilizing Kaiser’s knowledge and expertise and making it available at the speed of digital.

Infostretch CMO Leila Modarres had a chance to speak with Alisha Moopen, Deputy Managing Director at Aster DM Healthcare, one of the largest integrated healthcare conglomerates in the world. In this DTV Interview, they discuss the role of CX in the healthcare industry, improving accessibility to digital health, and how the pandemic led to emergence of a new model of care.

In this episode, Avery Lyford interviews Scott Megill, President & CEO of Coriell Life Sciences. Scott is a recognized bioinformatics leader, leveraging the power of technology and cutting-edge genetic research to empower the most precise medical care. In this interview, they discuss the application of data analytics to healthcare and life sciences, the factors that influence the adoption of digital transformation initiatives by medical professionals and enterprises and the next big opportunities in the horizon for digital engineering in medicine.

In this edition of DTV, Avery Lyford had a chance to interview Dr. Joe Kvedar, Professor at Harvard Medical School, Author, Editor and Chair of the Board of the American Telemedicine Association (ATA). They discussed the future of telehealth, how healthcare companies can reimagine the digital health experience to maximize its potential, and patient engagement in a post-pandemic world.

In this podcast episode, Avery Lyford had a chance to interview Steve Andriole, Author, Professor of Business Technology and ex-CTO of Cigna. They discuss the drivers of enterprise digital initiatives, common digital transformation myths, and how to drive change within Healthcare organizations given the conservative nature of the industry and all the entrenched, competing constituencies.

In this episode, Leila Modarres and IDC Research Director, Peter Marston, discuss the expansion of enterprise applications portfolios and the role third-party service organizations play in the pursuit of digital transformation. They also dive into the advantages of working with a skilled set of external resources as opposed to managing everything in house and the 5 technology trends to lookout for in 2021 in a post-pandemic world including increased remote capabilities, predictive analytics, automation and much more!

In this DTV Interview, Avery Lyford and Mark Etherington, Chief Technology Officer of Crux Informatics, discuss the complexity of data supply chains, the impact a fragmented cloud has on data operations and management and the rise of cloud warehouses. They also dive into what comes next for data providers and what to expect from the market in the next three years.

Infostretch CCO, Avery Lyford, had a chance to speak with Paul Gillin, renowned IT author, journalist and Enterprise Editor at SiliconANGLE. In this DTV interview, they discuss what it takes for a legacy business to digitally transform itself and how firms in various industries can pivot their value creation mechanism to align it with their digital strategy. They also dive into some real-life digital transformation success stories such as the New York Times, Marriott and HP Ink.

Shellye Archambeau was one of Silicon Valley's first female black CEOs. Formerly an executive at IBM and CMO at two public companies, She currently serves as a Fortune 500 board member and holds board seats at Verizon, Nordstrom, Roper Technologies, and Okta. In this DTV Interview, she speaks with Infostretch Chief Marketing Officer, Leila Modarres, about the challenges and opportunities of being a woman in the technology industry, what tech companies should focus on to do better and be better, and how to grow your business with a customer-centric approach.

In this episode, Rich Gallagher CPO of Energage and Avery Lyford CCO of Infostretch discuss how gathering and analyzing the right type of data can employee engagement and productivity and how enterprises are leveraging employee engagement to competitively advantage their organizations.

Infostretch CCO, Avery Lyford, had a chance to speak with Jon Weg, Retail Digital Transformation Leader and ex-Chief Information Officer of The Body Shop. In this episode, Jon, who spent over 20 years leading international delivery teams, dives into the future of retail in a Post-COVID World and how traditional brick and mortar retailers can still thrive by adopting the right digital transformation strategy.

Infostretch CCO Avery Lyford had a chance to speak with Manish Dureja, MD & CEO of InterMiles, the world’s leading travel and lifestyle rewards program. In this DTV Interview, they discuss the importance of customer experience in creating engagement and loyalty and how digital is forging new personalized customer experiences in the travel and rewards industries.

Infostretch CCO Avery Lyford & CTO Manish Mistry had a chance to speak with Kohsuke Kawaguchi (KK), the creator of Jenkins and CEO and co-founder of Launchable. The three of them discuss their thoughts on the advance of digital and how analytics and AI are solving the age-old problem of testing as a software delivery bottleneck.

Infostretch Chief Customer Officer Avery Lyford had a chance to speak with one of the leading influencers in data science and big data, Kirk Borne from Booz Allen Hamilton.  Kirk, who spent the first 20 years of his career working as an astrophysicist at NASA, shares his views on the connection between rocket science and data science, how digital is driving data ubiquity, and some advice on addressing the shortage in data scientists.

In this episode of DTV, we speak with Dominique Raviart a leading BPO expert from analyst firm NelsonHall. Dominique shares his views on how AI can power digital transformation by helping enterprises capitalize on the wealth of data they have, and how to work around the current data science skill shortage faced by all.

Who needs salespeople?  Social selling expert Tim Hughes believes social media is fundamentally changing the way people buy—and that both B2B and B2C companies have to get on board before their competition does. In this DTV interview, he shares his views on social’s growing role in enterprise digital transformation, how buyer behavior is changing, and the three things every professional must do on social to be effective.

Tech industry observer Lisa Morgan joins DTV to discuss the hype vs. the reality of digital transformation today. She also weighs in on the impact of new technologies like AI and machine learning and the wisdom of “move fast, break things” in our current social and business environment.

In this edition of DTV, we head to Europe to speak with entrepreneur and innovator Antonio Grasso, founder and CEO of Digital Business Innovation SRL, a consulting firm that combines  digital business strategy and technical execution. Grasso shares his thoughts on the real drivers behind digital transformation and why it is so much bigger than the sum of its digital parts.

In this episode of DTV, we speak with Michael Krigsman, Industry analyst, CXOTalk host, and ZDNet columnist talks about the evolution of digital transformation and the difference between those companies whose initiatives are succeeding vs. those that aren’t. Business vs. technology, customer first, and real-time feedback loops are just a few of Michael’s observations.

In this episode, Infostretch CMO Leila Modarres sits down with Sanjeev Agarwal, president and CEO of healthcare AI startup LeanTaas to discuss how the company is using artificial intelligence and machine learning to help hospitals and clinics make better use of their existing healthcare infrastructure and assets to improve patient care while reducing costs and capital investment requirements.

Joe Colantonio, a leading expert in software test automation joins us for a new DTV episode! In his own irreverent style, Joe dispels some common misconceptions about software test automation, why the dev/test processes of companies like Google and Facebook are not necessarily the best models for most companies, the diversification of automation tools, and the emerging role of AI in test automation.

Sridhar Narayanan has been an integral part of the digital transformation efforts at two different companies that continue to lead their industries – Scholastic and Weight Watchers. In this interview with Infostretch CMO Leila Modarres, Sridhar shares his most valuable lessons learned, and offers some personal insights on how QA teams can stay one step ahead of their Development partners.

Infostretch CMO Leila Modarres speaks with DevOps thought leader Alan Shimel about the symbiotic role of DevOps in digital transformation and some of the most important considerations for organizations on the journey including top-down leadership, culture change, not doing it yourself, and building on one small success after another.

In this episode of DTV, Applitools CEO Gil Sever speaks with Avery  Lyford, chief customer office at Infostretch about the importance of  marrying the technological and human aspects of digital transformation  together. They also discuss the opportunity cost of not optimizing the  entire digital user experience.

Infostretch CMO Leila Modarres had a chance to sit down with Laura Frank  Tacho, director of engineering at CloudBees, a long-time partner of  Infostretch.  Leila and Laura discussed the state of digital  transformation and how CloudBees and its clients see it more as an  ongoing journey of continuous improvement and evolution rather than an  initiative with a defined end state.

Jannis Riesz, Vice President of Wirecard Labs, leads the company’s dedicated innovation unit.  In this DTV Interview, Jannis talks about how digital is changing the way retailers go to market, and how consumers view the evolving multi-channel retail experience.

This the second of a two-part interview with entrepreneur, tech executive and Verizon and Nordstrom board member Shellye Archambeau. In this segment, she discusses how digital transformation has started to erase the traditional boundaries between different industries and provided new tools to change the way companies compete. She also preaches patience with digital transformation – and cites well known examples where the time required to gain real value is often forgotten.

In this segment of DTV, Tricentis CMO Wayne Ariola speaks with Infostretch’s Leila Modarres about some of the foundational shifts Tricentis sees coming in QA as a result of digital. He discusses how software has become the interface to the business and what that means to our QA processes, the real impact of software quality fails  and the inevitability of AI in test automation and how it will ultimately help accelerate the software quality process. 

In the second part of this DTV Interview, Hap Klopp. founder and 25 years CEO of north Face, discusses what digital transformation means for the retail industry, embracing digital beyond just a channel of sale, and what retailers can do to combat online-only companies like Amazon and deliver customer experiences with technologies such as VR/AR.  

In the first part of this DTV Interview, Hap Klopp, Founder and 25 years CEO of North Face, discusses what digital transformation means for the retail industry, embracing digital beyond just a channel of sale, and what retailers can do to combat online-only companies like Amazon and deliver customer experiences with technologies such as VR/AR.

In this DTV Interview, Kim Polese, Chairwoman of ClearStreet Inc. and the first product manager of Java, and Leila Modarres of Infostretch dive into how digital is continuously disrupting businesses at deeper levels, how AI is fundamentally different now compared to 10 years ago and the current state of data. 

What does digital transformation mean to you? To some organizations, digital transformation means re-engineering a legacy process or products to fully leverage the advantages of today's digital technology - while in other cases it involves entirely new products being designed from the ground up.  But how do you really achieve true change management true digital transformation? In this episode, Tim Daniel, Executive VP for International SOS talks about the steps that organizations should take to realize a successful transformation, why it's important to embrace change and buck the status quo, and how to truly alter behavior to become a more agile organization. 

Although digital transformation is a hot topic of conversation, turning talk into action is proving harder than expected for the majority of companies, according to Dr. Katy Ring, Director of IT Services at 451 Research. In this video, she shares her insights into how companies can accelerate their digital transformation plans and how to ensure their initiatives develop the most impact. 

Startups have little money and large expenditures. So, how can they use digital to win? In this video, Adeo Ressi, Founder and CEO of Founder Institute, talks about what digital transformation is, the digital transformation of startups and the key moves/strategies they can adopt to overcome the lack of data, which is key for customer and prospect insights. 

In this DTV Interview, Shahin Farshchi, VC at Luck Capital, and Leila Modarres of Infostretch discuss how VCs judge whether a company is going to be successful in today's digital environmental and be able to monetize their initiatives, the factors considered to label you a disruptor or a follower, his views on what's coming down the pike and some the emerging technologies to look out for. 

Infostretch's Chief Customer Officer, Avery Lyford shares his experience of working with companies engaged in digital transformation. He explains why digital "maturity" is an important concept for those on the path to digital transformation. He discusses how enterprises can truly become more customer-centric, how they can harness their data to provide real-time insights and how they can accelerate the progress of their digital initiatives.

DTV is a Digital Transformation Channel, focused on the current and future technology trends of software development and delivery. DTV interviews industry experts, Fortune 1000 companies, and leading technology providers to give you a 360-degree view of digital transformation. Sponsored by Infostretch