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Empathize IT! Empathy and Entreprenuers

Empathize IT! Empathy and Entreprenuers

By Mordecai Holtz

In a world driven by the hustle, it's time to tame the hubris and engage with empathy.
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Empathize IT: Ep. 31 : Katelyn Bourgoin: The Secret Power of Marketers

Empathize IT! Empathy and EntreprenuersOct 07, 2020

00:00
36:14
Rani Mani, Head of Employee Advocacy at Adobe, Love Affair with Influencer Marketing [Ep. 34]

Rani Mani, Head of Employee Advocacy at Adobe, Love Affair with Influencer Marketing [Ep. 34]

This is an episode of Empathize It Podcast with host Mordecai Holtz and Rani Mani. Rani Mani is the Head of Employee Advocacy at Adobe.   

We discuss her love affair with influencer marketing, employee advocacy, empathy and its role in both internal and external brand success.

Follow Rani on Twitter: https://twitter.com/ranimani0707 

Follow Mordecai on Twitter: https://twitter.com/mordecaiholtz
Follow Mordecai on Instagram: https://www.instagram.com/mordecaiholtz
Visit Mordecai's Site: https://bit.ly/NoHoltzBarred

Nov 18, 202032:47
Katie Perry, Everything Matters, Growth and Impact Investing [Ep. 33]

Katie Perry, Everything Matters, Growth and Impact Investing [Ep. 33]

This is an episode of Empathize It Podcast with host Mordecai Holtz and Katie Perry. Katie Perry is the VP Marketing at Public.  A whole new
way to invest. Public makes the stock market social.

We discuss how everything matters in disrupting an archaic business model, everything matters, and changing the culture of investing. 

Follow Katie on Twitter: https://twitter.com/katieeperry 

Follow Mordecai on Twitter: https://twitter.com/mordecaiholtz
Follow Mordecai on Instagram: https://www.instagram.com/mordecaiholtz
Visit Mordecai's Site: https://bit.ly/NoHoltzBarred 


Oct 21, 202046:09
Empathize IT: Ep. 32: Jose-Andres Camacho: Simple Effective Communication

Empathize IT: Ep. 32: Jose-Andres Camacho: Simple Effective Communication

Spent time with Jose-Andres Camacho about the importance of simple, effective communication. 

Jose shares his experience working with two big brands, Abbott and Adobe, and the differences in delivering a coherent message.


Oct 14, 202041:02
Empathize IT: Ep. 31 : Katelyn Bourgoin: The Secret Power of Marketers

Empathize IT: Ep. 31 : Katelyn Bourgoin: The Secret Power of Marketers

Katelyn Bourgoin is a 5X founder turned growth strategist and trainer. She understands the challenges business leaders face because she’s been there herself.

With operational experience spanning the marketing, tech, and hospitality sectors, Katelyn has been named as an influential entrepreneur by Forbes magazine and featured in Inc., HuffPost, Bustle, CBC, CTV, Global TV and more. Katelyn is recognized as one of the "top 20 wonder women of SaaS marketing and growth.” Katelyn’s past clients include high-growth tech startups, SMBs, business support organizations, and Fortune 500 companies like Target and Holiday Inn.

Today Katelyn helps frustrated marketers, founders and salespeople to focus on what really matters—their customers. After all, whoever gets closer to the customer wins.

Oct 07, 202036:14
Empathize IT: Ep. 30 : Christina Garnett: Community over Competition and Marketing Twitter

Empathize IT: Ep. 30 : Christina Garnett: Community over Competition and Marketing Twitter

Former teacher and marketing director, Christina Garnett works with Fortune 500 brands to strengthen their digital strategy.

With inbound marketing at the core, it's crucial that the target audience comes first and Christina focuses her efforts to encourage a deep dive to understand personas, competitors, and more.

Christina works to create brand bibles, strategy playbooks, and more in the pursuit of a clear branded message that resonates with the target audience. She has a deep love for audience research and social listening, believing that to truly understand your audience, you need to listen to them.

Christina is featured in HubSpot Academy's Social Media certification course as well as their separate course on social listening. She has been a speaker for national events like INBOUND19 and Adapted Digital Media Summit as well as local events for the Virginia SBDC. You can also find her featured in various ebooks by Social Insider, HubSpot, and Talkwalker, as well as articles by The Next Web and Meltwater.

Sep 09, 202059:35
Empathize IT: Ep. 29: Ari Lewis: Fan Communities and Twitter Threads

Empathize IT: Ep. 29: Ari Lewis: Fan Communities and Twitter Threads

Ari Lewis,  co-founder of GreenBlock Group, a strategic communications firm, and OhioX, Ohio’s Technology and Innovation Partnership. My writing is primarily focused on the Attention Economy. I’ve been quoted in publications like the Wall Street Journal, Financial Times, Forbes and Business Insider. 

Aug 31, 202040:05
Empathize IT: Ep. 28: Jason Schulweis: Collecting Dots and Constructive Tension

Empathize IT: Ep. 28: Jason Schulweis: Collecting Dots and Constructive Tension

Jason Schulweis,  SVP and Head of Brand Partnerships, at Morning Brew discusses collecting dots, repitition and reputation, and constructive tension.

Morning Brew has earned its position as a leading business newsletter in today’s digital economy. Every morning, over 2.2M people read Morning Brew’s daily email newsletter covering the latest news from Wall St. to Silicon Valley (average open rate is between 40-42%).

Informative, witty, and everything you need to start your day.

Aug 24, 202048:54
Ep. 27: Ed Diender Digital Transformation During #Covid19

Ep. 27: Ed Diender Digital Transformation During #Covid19

During these uncertain times, I had the opportunity to catch up with Ed Diender, CDTO and Vice President, Global Government Business Unit, Huawei Enterprise, about digital transformation during the global COVID pandemic. 

In this episode, Ed explains how institutions, brands, and governments are embracing digital transformation in a much faster pace. 

With global institutions faced with no alternative, emrabcing digital transformation, AI applications and considering different scenarios, is manditory. Interestingly, in this new reality, the role of the Sales Executive has shifted to be more of a client manager. 

Conisdering the new digital, work from home, environment that the workforces are facing, digital transformation is now setting a new standard for institutions and governments. 

Apr 06, 202056:36
Ep. 26: Empathize It: Yam Regev: Tribes, Micro Content and Changing How Marketers Learn

Ep. 26: Empathize It: Yam Regev: Tribes, Micro Content and Changing How Marketers Learn

A long-overdue conversation with Yam Regev,  CEO of Zest.is a platform that has literally reconfigured how people learn today in a digital-first world. 

The foundation of Zest is that professional marketers are the driving force behind curating top-tier consumable and valuable content and not manipulated fluff. And that tribe of active members recommends content they’ve found valuable. Zest is a platform created by marketers for marketers - and yet, they don’t do any traditional marketing. 

It's all based on community growth, building relationships with each user and proactive engagement to inspire contribution.  This is the 'value prop' that turns Zest into an amazing platform and highlights the team effort of its success. Everyone, founders, users, and employees are all on the same team to make this product grow. 

(This podcast was recorded prior to the launch of the Zest App.)

Sep 25, 201901:00:19
Ep. 25: Empathize It: Ben Jacobson: A Love/ Hate Relationship with #H2H

Ep. 25: Empathize It: Ben Jacobson: A Love/ Hate Relationship with #H2H

A conversation with Ben Jacobson, who reached out to me via Twitter after I posted episode 3 with Bryan Kramer. Ben said "As a B2B content marketing specialist, I've had a love-hate relationship with Kramer's H2H construct ever since I first encountered it a few years ago :)"

During this episode, Ben spills the beans on his theory about the H2H construct. Of course, during the episode it becomes pretty clear that he's on board more than he originally thought.  


Sep 02, 201939:57
Ep. 24: Empathize It: Emily Schrader: Social Advocacy and a Global Audience

Ep. 24: Empathize It: Emily Schrader: Social Advocacy and a Global Audience

 A conversation with Emily Schrader,  Content and Community Director  at Lumen, and Founder at Social Lite Creative. 

We explore the important role that social media plays in scaling up global movements and organizations aiming to expand and/or strengthen mission. 

 As the former Director of Social Media at Standing Together, an global Pro-Israel advocacy group, Emily is a pro at utilizing social media to mobilize the world. In an otherwise under-explored area of social movement, Emily and I talk about the role social media can play in broadening movement impact. 

May 15, 201937:18
Ep. 23: Empathize It: Solomon Choi: Your Only KPI has to be Love

Ep. 23: Empathize It: Solomon Choi: Your Only KPI has to be Love

A conversation with Solomon Choi , Founder and CEO, 16 Handles about building the largest frozen yogurt chain on the East Coast,  serving customers with the best experiences, and the real driver to success as an entrepreneur. 

It's such an honor to host Mr. Choi, who built his business from scratch and offered some tremendous insights on what it takes to grow, succeed, and compete in a crowded space, especially in NYC.

Apr 04, 201954:40
Ep. 22: Empathize It: Vincent Orleck: The Rising Tides of Influencer Marketing
Mar 11, 201901:13:41
Ep 21: Empathize It: Pamela Wagner: Why I Cut My Client Base in Half

Ep 21: Empathize It: Pamela Wagner: Why I Cut My Client Base in Half

 A conversation with Pamela Wagner about why she cut half her client base at the end of 2018.

Pamela heads Ajala Digital, a global boutique marketing agency focused on Google and Facebook advertising. Before founding the company in early 2016, Pamela worked at Google and in several other industries. 

Feb 28, 201941:30
Ep 20: Nazlina Quadir: Driving a Mission Greater than Yourself

Ep 20: Nazlina Quadir: Driving a Mission Greater than Yourself

A conversation with Nazlina Quadir, Winner of Marie Claire's Amazing Women Award 2018. 

Nazlina is the Founder and Lead Organizer of Women TechMaker in Kuala Lumpur. Nazlina is the perfect combination of an experienced integrated marketing communications (IMC) strategist, an engaging speaker and community builder.

Feb 19, 201933:09
Ep. 19: Pavel Bulowski: Your Customer is a Person Not a Bounce Rate

Ep. 19: Pavel Bulowski: Your Customer is a Person Not a Bounce Rate

 A conversation with Pavel Bulowski, Co-Founder of Meiro, and of SheLovesData, highlights the points of bridging the gap between data and customers, where most companies fail in marketing with their data sets, and entrepreneurship in general. 

Meiro is a Singapore based martech startup that enables marketers to connect their user data to real success. Pavel also leads Shelovesdata a social enterprise that helps to enable and up-skill women to the field of data and analytics. 


Feb 07, 201948:38
Ep. 18: Empathize It: Deepak Shukla: SEO, Marathons and Packaging the Soft Skills

Ep. 18: Empathize It: Deepak Shukla: SEO, Marathons and Packaging the Soft Skills

A conversation with Deepak Shukla, Founder and CEO of Pearl Lemon,  highlights the constantly shifting SEO industry, what it's like to adapt to these changes and why SEO is never dead. 

Deepak bootstrapped the business from his mum’s house to a £275k company in less than 24 months. He’s since gone on to invest in algorithmic trading, launch 5-figure online courses and continues to grow.

 

Jan 23, 201957:42
Ep. 17: Empathize It: Rachel Miller: The Future of Work, Data, and Purple Sarcasm

Ep. 17: Empathize It: Rachel Miller: The Future of Work, Data, and Purple Sarcasm

A conversation with Rachel Miller, Senior Social Strategist at the award-winning company, Thulium, a leader in the storytelling arena for B2B companies. 

Rachel's 15+ years of experience in marketing, especially in the social media marketing, content marketing, and influencer marketing arenas, have been globally recognized in the B2B tech space.

For years, Rachel and I have been online friends and we've conversed about many great topics in the social media marketing space. It's so much fun to finally have the opportunity to hear from Rachel Miller about the future of work and data. 

Rachel is an avid learner, which is essential in the fast-moving social space and is an adviser to many popular social business applications where she provides feature evaluations to support product innovation.

Rachel is responsible for creating social and influencer marketing strategy for all Thulium clients and keeps constant watch of account performance to continuously optimize campaigns for maximum results.

Jan 15, 201948:12
Ep. 16: Empathize It: Sivan Felder: Video Content Marketing and Scaling Your Business

Ep. 16: Empathize It: Sivan Felder: Video Content Marketing and Scaling Your Business

They say that working with family never goes well. Apparently, they never met Sivan Felder and her brother Barak of Two Heads Consulting. This dynamic duo is crushing the content marketing scene in Israel. 


In this episode, I interview Sivan Felder, VP, Marketing Director at Two Heads Consulting. 

Two Heads Consulting is providing impressive value with great content (mostly on videos) to the Israeli market via Facebook videos and an awesome group for entrepreneurs.

Sivan Felder has been forcing family members to star in her home videos since she was 15. Now, she runs a content marketing firm in Israel, which specializes in video content marketing. To make a long story short, she helps entrepreneurs (and non-profits and big companies) build their empire through content marketing. 


Jan 09, 201947:18
Ep. 15: Empathize It: Martijn Boomsma: Unlock the Power of Now

Ep. 15: Empathize It: Martijn Boomsma: Unlock the Power of Now

Imagine that you're working for Nintendo developing games and then the Iphone4 comes out to crush your company. Well, that's what happened to Martijn Boomsma. The Apple App store came and, essentially, killed his business.
In this episode, I interview Martijn Boomsma, CEO and Co-Founder of Lab Rooms.
After years of being an entrepreneur and creating games from the heart, Martijn noticed that as soon as a product team comes into the mix, the creative process somehow leaves. In fact, Martijn noticed that in big corporate settings, the satisfaction level was plummetting. In many ways, Martijn noticed that everyone is playing a role but no one knows who actually wrote the script.
So he created Lab Roms, where innovation comes from within. Martijn's theory is that when people are motivated they will produce great things. Lab Rooms allows companies, brands and teams to rethink the entire process. It empowers the people by restoring their ability to make great decisions.
Dec 04, 201851:45
14: Empathize It: Reena Friedman Watts: Live from Jerusalem, Passion Brings Next Level Stories

14: Empathize It: Reena Friedman Watts: Live from Jerusalem, Passion Brings Next Level Stories

Ever meet someone in real life, after months of online conversations? What does it take to take your story to the next level?
This week, after months of conversations on Linkedin, I finally met Reena Friedman Watts in Jerusalem. I've been watching Reena's videos. I've listened as she interviews amazing people, she's all passion all the time.
Today, many people want to grow their own business. They want to drive their personal brand to new levels. The question is how? How does someone enhance their digital presence?
After speaking to Warren Carlye about a building a thriving community, my conversation with Reena is all about personal branding.
A Bit About the Guest
Reena has been everything from NPR news anchor to producer for Jerry Springer to Executive Assistant at the Chiodo Bros. Productions. She's a hustler in all senses of the word and has always been willing to get in the dirt and grind! She was a Post-production Supervisor at Nanny 911, moved on to Program Manager at a VoIP company then to Marketing Manger at a Financial Firm. She's even sung in CarnegieHalll a couple times...
Reena has always wanted to be on the radio. Now, she's not only reaching amazing heights with her own Next Level podcast, she's helping her network secure great guest opportunities. As Reena likes to say, 'you have to be open minded to reinvent yourself depending on which opportunities arrise!'

GREAT QUOTES FROM THE SHOW
What is the purpose and opportunities that come from engaging with your network?
Cultivate relationships over time, the opportunities will arise.
How to screen potential podcast guests for bigger opportunities

MORE ABOUT THIS SHOW
On the episode, Reena and I cover:
The key to great guests is...passion
Knowing when to keep quiet and when to raise your voice.

Listen closely because there's a lot of great insights and ideas.

Do you enjoy this podcast? If so, could you please leave a review. I read them, sometimes on the show, and will reach out if you leave your Twitter handle!
Nov 28, 201821:11
Ep 13: Empathize It: Warren Carlyle: The 7 C's of Building a Thriving Digital Community

Ep 13: Empathize It: Warren Carlyle: The 7 C's of Building a Thriving Digital Community

What does it take to build an engaged digital community? And what do octopuses have to do with it? A few months ago, I was introduced to Warren Carlyle via Facebook. His vision on digital community building is so on par with how I approach every client, every project, and every piece of content.  It's clear that today, there's a strong call for not only building a strong digital community but actually engaging with the people within the community. In fact, Facebook themselves stated that they'll be "focusing on helping you find relevant content to helping you have more meaningful social interactions. What is a meaningful interaction? Warren and I discuss this and highlight the importance of communities to benefit from the changes to the Facebook algorithm.  What's the difference between a community with a soul and one that is without?  After hearing from Ben Roberts in episode 12, who spoke all about reverse engineering the consumer acquisition process, I think Warren is a great follow up gues. He took a space, the underwater world, and made it human. He created a super fan community. Who better to teach everyone about the model for building a strong digital community than Warren.  A Bit About the Guest Warren Carlyle is a Community Building Strategist helping businesses build highly engaged communities online. He is founder/CEO of OctoNation®- The Largest Octopus Fan Club 501(c)3 with over 350k members. He's collaborated and gotten the attention of Celebrities & Influencers such as Michael B Jordan, Erika Jayne, Ellen Degeneres, Grant Cardone, and more. Warren believes vanity metrics are a thing of the past and that businesses and brands need to rethink their strategies to build deeper connections with their audience if they're looking to stay relevant and have engaged followers in this busy marketplace. Having worked closely with celebrity artists, thought leaders, bloggers, fitness personalities, and  brands such as Sony Pictures, Mont Blanc and GQ, Warren understands and advocates the building of an engaged community online as the lifeblood of a business' relevancy in the marketplace Since 2012, Warren has helped brands increase their sales, productivity and the overall success of their social media campaign through custom training sessions that teach step-by-step how to grow an active community. The landscape of social media changes on a daily basis, Warren teaches what's working now while testing and developing the latest strategies of community building on a daily basis. Warren’s programs are designed for individuals, companies, and organizations that are interested in strengthening relationships with their customers through community building on social media.     GREAT QUOTES FROM THE SHOW The 7 C's of Community Building Brands that are fostering the community are standing out and become more relevant and playing algorithm Where are Instagram and FB putting their money? Putting their money into the community. The difference between communities with a Soul and soul-less Communities   MORE ABOUT THIS SHOW On the episode, Warren and I cover: What do octopuses have to do with digital communities What can brands learn from Octonation Communities are the key to hacking the Facebook algorithim   Listen closely because there's a lot of great insights and ideas.   SELECTED LINKS FROM THIS EPISODE Octonation   Do you enjoy this podcast? If so, could you please leave a review here. I read them, sometimes on the show, and will reach out if you leave your Twitter handle!
Nov 22, 201801:23:56
12: Empathize It: Ben Roberts: Reverse Engineering the Customer Acquisition Process

12: Empathize It: Ben Roberts: Reverse Engineering the Customer Acquisition Process

Ever wonder how to reverse engineer the customer acquisition process to drive real value?
After meeting Ben Roberts at Engage Prague, we connected immediately. Ben is just on a social media roll and I'm honored to be part of his growth trajectory.
It's clear that today, there's a strong call for transparency and reinventing the process of bringing new business. People have been buying from people for years. Today's audiences expect more from a brand, from a service provider, from a company. Ben is fortunate to lead marketing for a company that 'gets it.' They've reverse engineered the entire process of consumer acquisition and it's inspiring.
What's it like to work with a business that has lost only one customer in 2.5 years?
After hearing from Lucy live from WebSummit about the transformation of tech leaders in their approach to brand transparency, this podcast with Ben Roberts couldn't be more logical.
A Bit About the Guest
Ben M Roberts is the founder and host of ‘The Marketing Buzzword Podcast’, Head of Marketing at Talkative, a SaaS Technology Start-Up and an international conference speaker.

In 2018, he was named WalesOnline’s no.1 business professional male under 35. He also writes for notable online business and marketing publications such as business.com, allbusiness.com, and
socialmediatoday.com.

Ben is a huge believer in your destiny being in your own hands, and that you reap what you sow. He has worked (and continues) to build a consistent personal brand, which has helped open doors, that previously seemed closed to him. You are your greatest asset, and Ben wants to help people take control of their personal brands.
Ben is just a true entrepreneur. He's been growing, hustling, and it's inspiring to watch his success.
GREAT QUOTES FROM THE SHOW
Build the relationship online first, then in person, then develop it and cultivate back online
Using social selling approach in the real world. Bring value first and sell second
Businesses should gain an in-depth understanding, attends events not for prospects necessarily but to gaining a real finger on the pulse of the trends

MORE ABOUT THIS SHOW
On the episode, Ben and I cover:
Social Selling in the Real World
What are the biggest challenges with working clients that are a bit hesitant to this approach?
Efficient use of resources with earlier research

Listen closely because there's a lot of great insights and ideas.

SELECTED LINKS FROM THIS EPISODE
Marketing Buzzword




Do you enjoy this podcast? If so, could you please leave a review here. I read them, sometimes on the show, and will reach out if you leave your Twitter handle!
Nov 15, 201855:12
11: Empathize It: Lucy von Sturmer: Live from #websummit "Refining the Why of a Brand"

11: Empathize It: Lucy von Sturmer: Live from #websummit "Refining the Why of a Brand"

What are the trends in today's digital space? What are the big brands, companies, and enterprises thinking about?
It's clear that today, there's a strong call for transparency and true leadership. Today’s audiences expect more. We expect more from brands, governments, organizations, and leaders. In today's digital landscape, brands need to be deliberate in their communications and open to making changes that may challenge existing norms. Today's audiences are active participants and are seeking to promote, share, and be included.
Where better to take the pulse of the tech leaders than Web Summit? According to Forbes Web Summit is “the best technology conference on the planet”; The New York Times says that Web Summit assembles “a grand conclave of the tech industry’s high priests.”
The fact that the tech industry is discussing this topic inspired me. So, I quickly reached out to my colleague Lucy von Sturmer who is at Web Summit.
At the Summit, Gail Heimann, President at Weber Shandwick stated "there's not a single conversation we have with a company today that isn't about purpose. Brands are being asked to define and defend their values like never before."



Lucy's passion and 'high' from the Summit is very clear in our conversation.

After discussing Google's approach to empathy and mindfulness in episode 10, my conversation with Lucy is logical.
A Bit About the Guest
Lucy started her career in the world of journalism, television, and PR in New Zealand. Then, seven years ago, moved to The Netherlands, joined global initiative Making All Voices Count where she worked for Dutch NGO Hivos as their global communications manager. After that, Lucy served as the Global PR Manager for MediaMonks, where she was brought on to create a global thought leadership strategy for the company to take forward. Over the years, she found her voice writing for publications such as The Huffington Post, Sustainable Brands, and Mumbrella on topics such as sustainable fashion, blockchain and the power of thought leadership. As her career developed, Lucy became increasingly convinced of the power of PR to drive social, cultural and environmental change.
So in 2017, Lucy founded The Humblebrag, a strategic communications consultancy, to share this “superpower” with others (note: coolest name for a brand, ever?). The boutique consultancy champions change-makers and creative innovators, whose clients span creative agencies, innovative marketing companies, NGOs and multi-stakeholder initiatives.
Today, Lucy works with an amazing team of purpose-drive individuals and together they design and execute PR campaigns, write compelling thought-leadership content, and secure effective media coverage across sectors.
One of the many reasons I like Lucy is her passion. Her drive to make a difference is addictive. Like me, she comes from the NGO world and has channeled it towards changing the business industry.
GREAT QUOTES FROM THE SHOW
HR and marketing is the new synergy of companies. Arianna Huffington
50% of company reputation is decided by CEO
You are the brand and people are thirsty for human interaction. Today, consumers and people are seeking to read quality thought leadership pieces.
We’ve been criticized about women and the conference. Imagine if someone looks at your website in 5 years from now they will critique the makeup of the team. Why not have the conversation earlier? Based on a conversation Lucy conduction with Boris Veldhuijzen van Zanten, CEO and co-founder of The Next Web.

MORE ABOUT THIS SHOW
On the episode, Lucy and I cover:
The vibe at Web Summit 2018
After attending Web Summit, Lucy, what kind of change would you want to see companies implement?
How are companies backing up their mission statements?
The importance of digital transparency, especially at the CEO level.

Listen closely because there's a lot of great insights and ideas.

SELECTED LINKS FROM THIS EPISODE
The Humblebrag | Breakfast with The Next Web




Do you e
Nov 08, 201833:36
10: Empathize It: Carey Fried: Sabre tooth tigers, Google training, and empathy muscles

10: Empathize It: Carey Fried: Sabre tooth tigers, Google training, and empathy muscles

Ever wonder what it's like to integrate empathy into a business? Why would a company want to bring this 'soft skill' in the workplace? Hear from Carey Fried all about the experience.
Carey Fried is the perfect follow up to Ed Andrew, in episode 9. Ed spoke about self awareness and responsibility. Now it's time to learn all about flexing the empathy muscle. Carey Fried, a colleague is an ideal guest to speak about a company integrating a framework of empathy.
A Bit About the Guest
Carey Fried is the former head of Marketing at CallSource, a company she founded with her father over 20 years ago. As a Mindfulness trainer and practitioner, she has spent years studying the impact of Mindfulness and Emotional Intelligence on people at work.
Carey completed Google’s “Search Inside Yourself” training and frequently presents Google’s leading-edge Mindfulness curriculum to corporate and non-profit organizations.
MORE ABOUT THIS SHOW
On the episode, Carey and I cover:
Google's Search Inside Yourself
Stephen Covey's Brand Trust
The New Currency in Corporate Culture
Trust Taxes and Trust Dividends
Nov 04, 201839:04
09: Empathize It: Ed Andrew: Self Awareness Starts with Responsibility

09: Empathize It: Ed Andrew: Self Awareness Starts with Responsibility

After speaking to Jenn Herman, in episode 8 Instagram and being human on social media, I decided to take a step back. It was time to reflect on the human aspects that drive business today. When considering my network,  I thought Ed Andrew would be an ideal guest. Ed's brand The Human Consultancy focuses on the human side and one which inspires great people to thrive and to achieve great things. By combining Ed's business knowledge and personal experience, his brand is able to help people balance their career and shape their future.  A business which has at its heart compassion, gratitude, integrity and most importantly giving back. My interview with Ed was recorded quite a while back around episode 2, when he reached out to me via Linkedin. [podbean resource="episode=hr3ha-9d5020" type="audio-square" height="400" skin="1" auto="0" share="1" fonts="Helvetica" download="1" rtl="0"] A Bit About the Guest Ed Andrew is the founder of the Human Consultancy, set up to bring humanity back to work and life by delivering world-class e-learning programs, private coaching, and international retreats.  He is a former lawyer and life long entrepreneur building and operating business in Sydney, London, Delhi and Bali across industries in technology, manufacturing & e-commerce, recruitment and consulting.   As a business consultant, Ed has advised tech and non-tech leaders, boards and next-gen leaders in Europe, North America and Asia in areas such as sustainability, sales & marketing, talent acquisition & retention, ethical leadership, innovation, strategic, operational and financial management, and business metrics.   He sold his first business in 2010 and is a founding investor in one of Sydney’s leading start up builders (VC funds) 25fifteen.   As the host of the Ed Andrew podcast, he enjoys interviewing changemakers from around the world, including entrepreneurs, technologists, neuroscientists, world-leading environmentalists, psychologists, authors, elite athletes, Nobel nominees, and bestselling authors. MORE ABOUT THIS SHOW On the episode, Ed and I cover: Expectations vs Perceptions The 'Whole Package' Necessary for a Business to Succeed Self Awareness 4 triggers/ catalysts that control a probable outcome Listen closely because there's a lot of great insights and ideas.
Oct 25, 201850:09
08: Empathize It: Jenn Herman:  Instagram, Emotional Marketing and Being Human on Social

08: Empathize It: Jenn Herman: Instagram, Emotional Marketing and Being Human on Social

Emotional marketing is hard to get right, especially on Instagram.
When I think about Instagram marketing and getting it right, who else could I ask but the famous Jenn Herman?!
After speaking to Katie Clift, in episode 7, about PR and Marketing in a digital world, I thought Jenn would be a perfect guest to drill down into the topic of emotional marketing, specifically Instagram. In this episode, Jenn and I cover a ton of topics and get a bit sidetracked when we learn about the official 'death' of Google Plus.
Honestly, the entire episode I was a bit 'star struck' since Jenn has been one of my go-to gals for everything Instagram. Her live content and extremely engaging posts really show her true value.
A Bit About the Guest
Jenn Herman is one of the best Instagram and overall social media strategists I know. Her content is on point and always relevant. Since starting Jenn’s Trends in 2013, she's become a globally recognized expert in Instagram marketing and the forefront blogger on Instagram marketing. Her blog has won the prestigious award of being a Top 10 Social Media Blog three years in a row: 2014, 2015, and 2016. Jenn is also the author of The Ultimate Beginner's Guide to Instagram.

Besides being an amazing blogger, Jenn is a top tiered speaker at multiple social media conferences and also teaches business owners the value of Instagram and social media to grow their business. Her content has been featured in various media and publications including major media articles, radio interviews, podcasts, magazines, and guest blogs. I
One of the many reasons I follow Jenn is because her blog posts focus on bringing relevant social media and business trends and discuss their applications, implications, and benefits. She writes from her unique perspective about the things she enjoys and uses regularly. Her writing style is casual and detailed.
MORE ABOUT THIS SHOW
On the episode, Jenn and I cover:
Building Relationships on Social Media
Instagram Forces Brands to Be Creative
Going Live without Faking It
Why the CEO's of Instagram Left
Listen closely because there's a lot of great insights and ideas.

SELECTED LINKS FROM THIS EPISODE
Jenn Herman's Website | Jenn on Instagram
Questions for Jenn Herman:
What are some of the hardest things for businesses to train themselves to do when considering social media?

Why do you love Instagram so much? What are some of the unique aspects of the platform that you enjoy?

What's your opinion on Instagram going 'long'?

The founders of Instagram recently stepped down, what's your opinion on this and the implications for the platform?
Jenn Herman's Upcoming Projects
1. Launching a Facebook Group "Marketing 360 Squad" with Stephanie Liu, Mike Alton and Amanda Robinson.
2. Expanding her speaking opportunities.


Do you enjoy this podcast? If so, could you please leave a review here. I read them, sometimes on the show, and will reach out if you leave your Twitter handle!
Oct 16, 201801:03:15
07: Empathize It: Katie Clift: PR in a Digital World

07: Empathize It: Katie Clift: PR in a Digital World

Is there room for PR in a digital world? Can PR still find a position for brands and entrepreneurs? After speaking to Samuel Pavin about the other side of the hustle in episode 6, I thought it would be a great opportunity to learn about raising awareness. When I think about international brand positioning and PR, who better to speak to than my colleague Katie Clift.  I met Katie Clift at Engage Prague in 2018. At the time, I was impressed with her knowledge and understanding of so many issues that relate to PR even in today's digital-first era.  A Bit About the Guest With more than a decade of experience in local and international PR, Katie moved from Australia to Athens in 2017. She works with clients around the world covering all industries (from start-ups and entrepreneurs to global construction and manufacturing, health, lifestyle, medical, travel, tourism, agencies, NGO's) specializing in consultancy for international public relations campaigns. For just one organization alone, Katie led a media and public relations team to achieve more than 8000 feature stories a year in print, broadcast, and online media, including 120 front-page newspaper stories - worth millions of dollars annually.  Katie is a leading media and public relations commentator throughout Europe and Australia - her editorials are regularly featured in Mumbrella (Australia), PR Week (UK) and Greek Reporter (Greece & Global).  Katie's ability to execute for so many international brands is only surpassed by her keen knowledge and passion to share it on so many channels to educate the world about PR in a digital sphere.  MORE ABOUT THIS SHOW On the episode, Katie and I cover: The 3 Types of Media Working for a Brand (earned, owned, paid) Data and Experience- Work Together to Generate a Powerful Story Being Real in Media, PR Needs a Personality   Art of a Good Media Pitch Listen closely because there's a lot of great insights and ideas. [podbean resource="episode=e78j9-9be8d0" type="audio-square" height="400" skin="1" auto="0" share="1" fonts="Helvetica" download="0" rtl="0"] SELECTED LINKS FROM THIS EPISODE Katie Clift | PR Weekly Questions for Katie Clift: In a digital world, is there room for PR? Can a brand position itself from a media perspective with traditional means?   How does data in the digital landscape impact the story or messaging for a brand? Where does data play a role in providing brand experiences?   How can a brand measure the ROI of PR efforts?   Katie Clift's Upcoming Projects 1. Working on speaking engagements 2. Leveraging her international experience to expand the business.   Do you enjoy this podcast? If so, could you please leave a review here. I read them, sometimes on the show, and will reach out if you leave your Twitter handle!
Oct 09, 201801:06:10
06: Empathize It: Samuel Pavin: Reaching the Pique of the Hustle

06: Empathize It: Samuel Pavin: Reaching the Pique of the Hustle

I've known Samuel Pavin for several years now, although we only met at Huawei Connect 2017, in Shanghai.  After speaking to Walter Jennings in episode 5, I'm excited to speak with Sam about the 'other side' of entrepreneurship, including some of the unstated or taboo topics of entrepreneurship.  After reading an article in Techcrunch about the emotional struggle of founders, Sam and I use this as a springboard for an exhilarating conversation.  Today, I'm honored to host Sam, Senior Marketing & Entrepreneurship Advisor - Marketing Lead at ilab UQ (Startup Space and Accelerator) in Australia.  A Bit About the Guest Samuel Pavin is Senior Marketing & Entrepreneurship Advisor - Marketing Lead at ilab UQ (Startup Space and Accelerator) - Key Opinion Leader. Formerly Founding Member and Country Manager IBM Global Entrepreneur France. Sam is a seasoned professional that brings an international vision and strategy to national and international businesses, entrepreneurial ecosystems and country growth programs. As a former employee, gone intrapreneur, gone entrepreneur and a constant learner, Sam has been involved in the startup world for 10+ years, building IBM Global Entrepreneur France from scratch, growing and leading it for 5 years to an established and recognized initiative, a revenue-generating venture and, more importantly, positioning IBM France as a key player in the ecosystem. He's been running his own business for about 10 years, been an advisor to startups over 4 continents and the CMO and early employee with two startups - one failing, the other thriving. Beyond this breadth of experience in the startup world, what I enjoy about Sam is his keen eye on technology and its impact on the world. Sam truly believes in people and purpose first and the use of technology - as a tool/means - to meet the purpose and improve life and processes. MORE ABOUT THIS SHOW On the episode, Sam and I cover: The Unstated Taboos of Entrepreneurship Reaching the Pique of the Hustle Stress in Today's Hustle Mentality Face to Face Meetings are Changing the Rules of the Digital Economy Listen closely because there's a lot of great insights and ideas.
Oct 03, 201854:19
05: Walter Jennings: Influencer Relations, Win/Win Opportunities and Complex Stories

05: Walter Jennings: Influencer Relations, Win/Win Opportunities and Complex Stories

I've known Walter Jennings for three years, at the time, he was leading the International KOL (Key Opinion Leaders) program for Huawei.
Today, I'm honored to host Walter, who is now a Senior Consultant at the Tantalus Consulting Group, serving as the firm’s leading expert on International Key Opinion Leaders and Influencer Relations for corporate reputation
A Bit About the Guest
Walter Jennings is one of the most seasoned communications professionals out there. Based in Hong Kong, he is an American-Australian with 25+ years’ experience advising companies in China, Australia, and the United States. Most recently, Walter developed and led the program globally as Vice President, Global Corporate Communications at Huawei Technologies in Shenzhen, China.
As a member of Huawei's KOL program, Walter and I forged a great friendship that spanned beyond just meetings at events and social media.
Honestly, if there was a paradigm for how to manage influencer relations then Walter would be it. During his tenure, Walter was able to rally a group of international influencers and shepherd the Chinese tech company to great acclaim. In fact, Shel Israel wrote that Walter Jennings was so important.... "because he is the glue that binds together the loosely structured network called KOL"
MORE ABOUT THIS SHOW
On the episode, Walter and I cover:
Influencer Relations
Win/Win Opportunities
What Kind of People Work Well on Social Media
Transactions vs Relationships
Authenticity in the 21st Century
Listen closely because there's a lot of great insights and ideas.
Sep 26, 201841:24
04: Empathize It : Esti Rand: Marketing Charlatans, Wheelbarrows, Mud and Sneeches

04: Empathize It : Esti Rand: Marketing Charlatans, Wheelbarrows, Mud and Sneeches

Sep 16, 201801:06:28
03: Bryan Kramer: Mad Men of Marketing, Fickle Customers, and Creating Trust

03: Bryan Kramer: Mad Men of Marketing, Fickle Customers, and Creating Trust

When I started my podcast, I came up with a top 10 wish list of guests that I'd love to host.
Bryan Kramer was on that list.
Over the years, I've read all of his books, I've participated in his #H2H Twitter chats, learned from his content, and have listened to his videos. With such a strong community and vast years of digital and marketing experience, Bryan is a true thought leader.
As soon as I published my first episode, he was one of the first to respond and react. Within minutes of publishing my intro, Bryan interacted and we secured a time to record.
It's like a dream come true.
You'll hear it throughout the podcast. I quote his book Shareology, I ask questions about his process.
Throughout the recording, Bryan just filled the conversation with great content around the new era of marketing, engaging with empathy, and working with C-level executives to be more mindful.
Best of all, Bryan announces for the first time that he's working on another book (yes, I've already pre-ordered it).
Bryan Kramer is a renowned social business strategist, global keynote speaker, executive coach, and bestselling author. He’s one of the world’s foremost leaders in the art and science of sharing and has been credited with instigating the #H2H human business movement in marketing and social.
He's also an up and coming comedian.
MORE ABOUT THIS SHOW
On the episode, Bryan and I cover:
The Mad Men of Marketing era vs. Today
Why Customers are So Fickle
Why Experiences are So Critical in Today's Digital Economy
Sep 04, 201829:32
02: Empathize It: Ross Quintana: Mac n' Cheese, Retail's Secret Sauce, and Fiverr

02: Empathize It: Ross Quintana: Mac n' Cheese, Retail's Secret Sauce, and Fiverr

In a world driven by selfies and social; where empathy and entrepreneurs are considered contradictory. In this podcast, Mordecai Holtz aims to put empathy back in the boardroom by hearing from the best entrepreneurs around the world and learning how they’ve learned to “empathize it,” and how it’s actually driving the digital economy.
Aug 28, 201840:59
01: Empathy, My Super Powers and My Kryptonite

01: Empathy, My Super Powers and My Kryptonite

In a world driven by selfies and social; where empathy and entrepreneurs are considered contradictory. This podcast aims to put empathy back in the boardroom by hearing from the best entrepreneurs around the world and learning how they’ve learned to “empathize it,” and how it’s actually driving the digital economy.
Aug 20, 201804:48