Supermanagers
By Fellow.app
SupermanagersNov 09, 2023
Rob Khazzam, CEO at Float on Building a Culture of Urgency, Customer Obsession, and Risk Tolerance
Rob Khazzam's tenure on Uber's first international launch team provided invaluable lessons that continue to shape his leadership as CEO of Float.
At Uber, Rob experienced an environment marked by an unwavering focus on talent, a bias for action, and relentless execution. Amidst the intense and fast-paced environment, Rob also recognized the importance of being willing to think really big and go for it.
Rob Khazzam is the CEO and Co-Founder of Float, a revolutionary fintech company helping companies simplify spending through a corporate card and spend management software. Prior to becoming a founder, Rob worked at Uber for 5 years in international expansion and general management in Eastern Europe and Canada.Â
In episode 4 of season 2, Rob shares his journey of intense growth from launching Uber in different countries to founding and leading Float. He emphasizes the importance of communication, organization, and reflection in becoming a better manager. Rob also discusses the culture at Float, focusing on values such as talent density, risk tolerance, urgency, customer obsession, and a culture of learning and growth. He shares his insights on hiring excellent talent and the importance of resilience and passion. Rob encourages leaders to stop coddling their teams and instead lead with transparency and context.
Tune in to hear all about Robâs leadership journey and the lessons learned along the way!
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TIME-STAMPED SHOW NOTES:
[03:11] Going from private equity to Uber
[08:48] How to know when to seize the rocket ship
[15:20] Accountability and focus: key drivers at Uber
[19:57] The problem with unproductive meetings
[23:21] Organizational growth and improved management
[29:05] Building a culture of talent and customer obsession at Float
[33:11] Hiring for culture and continuous growth at Float
[38:24] The importance of risk tolerance in startups
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đ Check out the resources mentioned here: https://fellow.app/supermanagers/rob-khazzam-float/Â
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Rob on LinkedIn
Follow Rob on X
Subscribe to the Supermanagers TLDR newsletter
Join the Supermanagers Slack Community
Mark Frein, COO at Oyster on Being a Multifunctional Executive and Harnessing Pattern Recognition in Leadership Roles
Mark Frein, COO of Oyster, discusses how he approaches his role as a multifunctional executive. He emphasizes the importance of focusing on the scope and responsibilities of the job, rather than the title.Â
Transitioning from a single-function to a multifunctional executive, like a COO, requires a significant shift in how you operate. According to Mark Frein, whether it's navigating a discussion on service metrics one moment and pivoting to product innovation the next, being able to adapt and change at a moment's notice is vital.
Mark Frein is a seasoned leader and the Chief Operating Officer at Oyster. With decades of experience in the tech industry, including roles as Chief People Officer and a professor in academia, Mark has established himself as a dynamic force driving organizational growth and operational excellence.
In episode 3 of season 2, Mark offers valuable perspectives on effective goal setting, prioritization, and the power of hypothesis-oriented goals in driving success. He delves into prioritizing job scope and responsibilities over titles and shares insights on aligning people practices with business objectives. Mark explores the challenges of fostering cross-functional collaboration and highlights the importance of fostering a cohesive team environment. Drawing from his expertise as an executive coach, he discusses the role of HR in a business context and the significance of systems thinking and multidisciplinary approaches in leadership. Mark also addresses the evolving landscape of remote work in 2024, advocating for inclusivity and equal opportunities in distributed work environments.
Tune in to hear all about Markâs leadership journey and the lessons learned along the way!
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. . .
TIME-STAMPED SHOW NOTES:
[04:02] Context switching as a multifunctional executive
[09:25] Shiny object syndrome
[14:28] Creating cross-functional collaboration
[20:19] Executive coaching in leadership
[28:11] Systems thinking and multidisciplinary approaches
[33:50] The state of remote work in 2024
[39:04] The never-ending craft of being a manager
 đ Check out the resources mentioned here: https://fellow.app/supermanagers/mark-frein-oyster/
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Mark on LinkedIn
Follow Mark on Medium
Check out the book Range by David Epstein
Join the Supermanagers Slack community
Mauro Porcini, SVP & Chief Design Officer at PepsiCo, Reveals the Traits Shaping the Unicorn Leadership Teams of the Future
Thereâs a secret formula behind fostering innovation, driving success, and creating positive work environments in large corporations.Â
Optimism, coupled with curiosity and kindness, are traits that leaders must embody to create synergies, boost efficiency, and improve working relationships in their organizations. According to Mauro Porcini, these underrated characteristics allow leaders to see progress, stay motivated and overcome any obstacles.
Mauro Porcini is a visionary leader and the first-ever Chief Design Officer at PepsiCo. With a distinguished career spanning renowned organizations like 3M and Philips Design, Mauro has been at the forefront of infusing design thinking into corporate cultures worldwide. He hosts the podcast âIn Your Shoes With Mauro Porcini,â where he explores the creative minds shaping our world. Mauro is also an accomplished author, with his latest book, "The Human Side of Innovation,â has earned accolades for his insights into innovation, design, and leadership.
In episode 2 of season 2, Mauro Porcini discusses the importance of dreaming big and creating space for innovation within organizations. He shares his experience implementing the 15% time approach in PepsiCo, allowing employees to work on passion projects. He also highlights the importance of dreaming big and executing ideas through prototyping and experimentation. Mauro also discusses insights from his book, 'The Human Side of Innovation,' which highlights the importance of people in driving successful projects. He concludes by emphasizing the importance of love for the people served, love for what one does, and love for the people surrounding us as key drivers of success and happiness.
Tune in to discover Mauroâs wealth of insights in creating a culture of innovation and kindness in your organizations!
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TIME-STAMPED SHOW NOTES:
[07:49] Surrounding yourself with inspiring people
[15:15] âThe Human Side of Innovation'
[25:26] The 15% time rule
[30:55] The importance of optimism, curiosity, and kindness in business
[44:27] The three dimensions of love in the workplace
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đ Check out the resources mentioned here: https://fellow.app/supermanagers/mauro-porcini-pepsico/
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Mauro on LinkedIn
Follow Mauro on Instagram and X
Read Mauroâs book âThe Human Side of Innovation: The Power of People in Love with Peopleâ
Check out Mauroâs podcast In Your Shoes With Mauro Porcini
Join the Supermanagers Slack community
Kim Scott, Bestselling Author of âRadical Candorâ and âRadical Respectâ on Addressing Bias, Prejudice, and Bullying in the Workplace
Thereâs no such thing as a bias-free workplace.
According to Kim Scott, leaders must proactively look for and root out bias, prejudice, and bullying in the workplace. Rather than waiting for these behaviors to escalate into harmful situations, she advocates for a shared commitment in your organization to dismantle bias, prejudice, and bullying head-on as it arises.
Kim Scott is a co-founder and the renowned bestselling author of the books âRadical Candorâ and âRadical Respect.â She has been a CEO coach at renowned tech companies like Dropbox, Qualtrics, and Twitter. Before her coaching career, Kim was a faculty member at Apple University and led the AdSense, YouTube, and DoubleClick teams at Google.
In the first episode of season two, Kim Scott discusses the importance of creating conditions for your employees to do their best work. Reflecting on her own experience, Kim candidly shares the invaluable lessons gained from early leadership missteps, including failing to be an upstander for marginalized women and overlooking her own biases and prejudices. Sharing insights from her newly revamped book âRadical Respect,â Kim offers practical strategies for leaders to recognize and address bias, prejudice, and bullying in the workplace. âShe emphasizes the need for establishing a shared vocabulary, norm, and commitment across your organization to publicly address bias, whether in remote or in-person work settings. Finally, Kim explains the business case for addressing bias and bullying, as diverse workforces perform better and retaining diverse talent is crucial for success.Â
Tune in to discover Kimâs tactical and effective strategies for fostering a culture of radical respect in your organization! And donât forget to pre-order Kimâs latest book Radical Respect, coming out on May 7, 2024.
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. . .
TIME-STAMPED SHOW NOTES:
[04:36] Restructuring âJust Workâ into âRadical Respectâ
[10:16] Distinguishing between bias, prejudice, and bullying
[18:13] Disrupting bullying without overstepping
[23:14] Preventing bias and prejudice in the workplace
[26:55] Creating a shared commitment to disrupting bias
[33:35] Communicating standards in ways people can hear them
[39:49] The business case for addressing bias and bullying
[44:37] Kimâs underrated leadership advice
đ Check out the resources mentioned here: https://fellow.app/supermanagers/kim-scott-bestselling-author-of-radical-candor-and-radical-respect/
RESOURCES MENTIONED IN THIS EPISODE:
Follow Kim on LinkedIn, X, Instagram, and Medium
Pre-order Kimâs new book Radical RespectÂ
Listen to Kimâs podcasts Radical Respect and Radical Candor
Check out Kimâs book recommendations:
- Robertson Davies
- Orlando by Virginia Woolf
- Song of Solomon by Toni Morrison
- Middlemarch by George Eliot
- The Color Purple by Alice Walker
Learn more about Project Include
Joe Militello, Chief People Officer at Pagerduty: Why You Need to Rethink Your People Strategy (The LAST Episode of Season 1)
Striking the right balance between growth and stability is a challenge faced by many large organizations today.
It's essential to anticipate and adapt to market changes, and according to Joe Militello, one way to do this is by firmly anchoring your people strategy with your business strategy.
With over twenty years of management experience, Joe Militello is a seasoned people leader in the tech industry. As the Chief People Officer at PagerDuty, Joe oversees the entire People organization, including HR, talent development, recruiting, and diversity and inclusion. He has a proven track record of helping renowned technology companies scale and reach their market potential. Prior to PagerDuty, Joe held senior leadership roles at Pivotal Software, EMC, and even served as a captain in the U.S. Marine Corps.
In episode #188, Joe dives into his expertise in seamlessly integrating the people strategy into every functional unit of your organization, from recruitment to executive development. Drawing from his wealth of experience, Joe emphasizes the importance of reflecting on and refining strategy based on factors like the increasing need for generative AI or market fluctuations. He also shares his insights into building high-performing teams, managing individuals with more experience, and leading teams consciously above the line.
Tune in to discover Joeâs secrets to achieving responsible growth, predictability, and profitability through strategic people strategy!
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Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:45] Early management mistakes
[10:55] The art of managing people with more experience
[15:30] Above the line vs. below the line leadership
[20:16] Anchoring people strategy in business strategy
[28:08] Incorporating AI into people strategy
[34:00] Training people in their flow of work
[40:22] Final words of wisdom
đ Check out the resources mentioned here: https://fellow.app/supermanagers/joe-militello-chief-people-officer-pagerduty-rethink-people-strategy/
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Joe on LinkedIn
Follow Joe on X
Learn more about Conscious Leadership
Check out Fellowâs 1-on-1 coaching template and meeting guidelines
Subscribe to the Supermanagers TLDR newsletter
Tony Martignetti, Advisor to Innovative Leaders on How to Make an Impact Without Burnout
Imagine the remarkable success of a team that has been together for years. They know each other inside out, work seamlessly, and achieve incredible results.
But what if you don't have that luxury?
Thereâs a hidden shortcut to cultivating team bonding and mimicking the dynamics of long-standing teams in record time. Tony Martignetti explains that itâs all about building genuine connections.Â
Tony Martignetti is a trusted advisor, leadership coach, author, podcast host, and TEDx speaker. As the Chief Inspiration Officer at Inspired Purpose Partners, Tony draws on over 25 years of experience in leadership roles and coaching global leaders. He is the author of two insightful books, 'Campfire Lessons for Leaders' and 'Climbing The Right Mountain,' and is passionately dedicated to empowering leaders to unearth their true potential and navigate change with confidence.
In episode 187, Tony reveals practical tactics for building deeper connections with your team, unlocking high performance, and finding leverage in your work to maximize impact and avoid burnout. He also introduces his CORE methodology, a powerful framework designed to help both employees and leaders embrace their individuality, express their true selves in the workplace, and cultivate deeper, more genuine connections. By making intentional efforts to build team bonding, leaders can foster trust, feedback exchange, and the identification of blind spots.Â
Tune in to gain Tonyâs invaluable insights on reigniting connection and meaning in your workplace!
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. . .
TIME-STAMPED SHOW NOTES:
[04:49] Learning from early missteps
[10:32] Reigniting spark with âCampfire Lessons for Leadersâ
[18:46] Building deeper connections
[24:06] The CORE framework
[32:39] Leveraging collective strengths
[38:47] Defining success and âClimbing The Right Mountainâ
đ Check out the resources mentioned here: â https://fellow.app/supermanagers/tony-martignetti-leadership-advisor-how-to-make-impact-without-burnout/
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Tony on LinkedIn
Read Tonyâs book Campire Lessons for Leaders
Read Tonyâs previous book Climbing The Right Mountain
Listen to Tonyâs podcast The Virtual Campfire
Watch Tonyâs 2M viewed TEDx Talk
Check out Fellow can improve team meetings
Subscribe to the Supermanagers TLDR newsletter
Susan Odle, Operational Change Expert: Why 70% of All Change Management Fails
đ Check out the resources mentioned here: https://fellow.app/supermanagers/susan-odle-operational-change-expert/
70% of all change management efforts actually fail within organizations.
With such a high failure rate, it's crucial to understand how to be part of that successful 30%. According to operational change expert Susan Odle, successfully implementing change requires buy-in, accountability, and clear timelines throughout the entire organization.
Susan Odle is the founder of 8020CS, a company that specializes in change management to drive growth, profitability, and efficiency. With over 25 years of global experience, Susan has helped businesses of all sizes, ranging from start-ups to $800M companies, navigate complex change and achieve tangible results in company growth, stability, and shareholder returns. In her book, "Successful Change," Susan provides a powerful blueprint for successfully navigating the complexities of business transformation.
In episode 186, Susan discusses how to operationalize successful change to positively impact top-line revenue and bottom-line profitability in organizations. She also emphasizes the importance of evidence-based leadership and pragmatic problem-solving, offering practical advice that listeners can apply to their own teams and organizations.
Tune in to hear Susanâs actionable advice on how to help you and your team thrive in times of transformation!
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. . .
TIME-STAMPED SHOW NOTES:
[04:24] Avoiding analysis paralysis
[11:59] The 30% success club
[17:34] Leading with pragmatism, not your ego
[25:51] Evidence-based management and leadership
[33:21] The five-gate framework of operationalizing change
[37:18] Being kind and human
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Susan on LinkedIn
Check out Susanâs company 8020CS
Read Susanâs book Successful Change
Check out Fellowâs Meeting Guidelines
Subscribe to the Supermanagers TLDR newsletter
Amplify Your Employer Branding Strategy with Tech People Leader Jennifer Paxton
đ Check out the resources mentioned here: https://fellow.app/supermanagers/jennifer-paxton-tech-people-leader-amplify-your-employer-branding-strategy/Â
This approach doesn't just create an environment that attracts and retains top talent; itâs fundamental in positioning yourself as an exceptional leader. Jennifer sheds light on navigating these complexities to create a workplace culture that resonates with both current and prospective employees.Â
Jennifer Paxton is the Senior Director of People and Talent at Roofr and a prominent leader in the tech industry. She has extensive experience establishing HR frameworks at high-growth startups like Privy, LevelUp, and Smile.io. Prior to joining Roofr, Jennifer co-founded Jamyr, a platform revolutionizing how recruiting teams utilize employee-generated video content.
In episode #185, Jennifer unpacks the nuances of building high-performing teams by creating clear career paths and leadership training customized to individual employees. Her insights also offer actionable strategies to elevate your employer brand and amplify your company culture.
Tune in to hear Jennifer's expert advice on cultivating an authentic employer brand and positioning your organization as a leader!
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Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[05:45] When to trust your gut (and when to not)
[12:26] Developing career ladders in startups
[18:47] Tailoring manager training for leaders
[25:55] Investing in employer branding
[29:17] Tactics and tools for amplifying company culture
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Jennifer on LinkedIn
Check out Fellowâs Meeting Guidelines and 1-on-1 meeting templates
Subscribe to the Supermanagers TLDR newsletter
Jacob Morgan, 5x Best-Selling Author & Futurist Interviewed 100 CEOs and 14,000 Employees: Hereâs What He Learned
đ Check out the resources mentioned here: https://fellow.app/supermanagers/jacob-morgan-leadership-futurist-author-leading-with-vulnerability/
By adopting one straightforward strategy, leaders can achieve up to six times higher approval ratings from their employees.
Embrace vulnerability.Â
However, this goes beyond being honest about mistakes or uncertainties. Jacob Morgan explains that it's about coupling that openness with competence and actionable plans for improvementâ turning vulnerability into a strategic asset for growth.
Jacob Morgan is a 5x bestselling author, respected keynote speaker, and professionally trained futurist. His latest book âLeading with Vulnerabilityâ explores the tangible advantages of vulnerable leadership and offers practical tips to embody this quality. With his extensive background in advising the worldâs top organizations, Jacob has established himself as a leading voice on leadership, employee experience, and the future of work.
In episode #184, Jacob unpacks how vulnerability can serve as a superpower for leaders, enabling them to build trust and transform their organizations. Drawing from his comprehensive research of interviews with over 100 CEOs and 14,000 employees, Jacob explores the "vulnerable leader equation," the importance of learning proactively from failure, and the organizational benefits of vulnerability.
Tune in to hear about Jacobâs expert insights on how vulnerability can be your greatest strength in leadership!
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Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[06:20] The vulnerable leader equation
[12:52] Proactively learning from failure
[18:37] Leading with vulnerability
[25:02] The ROI of embracing vulnerability org-wide
[29:50] Building trust through vulnerability
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RESOURCES MENTIONED IN THIS EPISODE:
Read Jacobâs bestseller Leading with Vulnerability
Check out Jacobâs website
Connect with Jacob on LinkedIn
Follow Jacob on X
Check out Fellowâs Meeting Guidelines
Subscribe to the Supermanagers TLDR newsletter
Michael Bungay Stanier, Author of #1 Bestselling Book âThe Coaching Habit,â on How to Work With (Almost) Anyone
đ Check out the resources mentioned here: https://fellow.app/supermanagers/michael-bungay-stanier-the-coaching-habit-on-how-to-work-with-almost-anyone/
You can transform every working relationship into a source of personal and professional growth.
It starts with building the best possible relationship you can have with your team members. Michael Bungay Stanier highlights how elevating everyday working relationships to their highest potential can amplify and encourage better performance.Â
Michael Bungay Stanier, also known for his bestseller 'The Coaching Habit,' returns to Supermanagers to discuss his new book âHow to Work with (Almost) Anyoneâ where he delves into the art of strengthening every working relationship you have for the better. Michael has been a guiding force in shaping and forging effective management and leadership habits.
In episode #183, Michael delves into the intricacies of building relationships, emphasizing safety, vitality, and repairability. He also touches on the crucial concept of 'keystone conversations'âdialogues focused on how team members can work together effectively rather than just on the work itself.Â
Michael's practical approach aims to enhance team dynamics, improve personal interactions, and create a more productive, enjoyable workplace.Â
Tune in to discover Michaelâs advice on how to cultivate the best possible relationships in your workplace!
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Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[05:04] How to Work with (Almost) Anyone
[11:25] The qualities of a best possible relationship
[22:35] Taking the initiative
[26:59] How to have a keystone conversation
[34:19] Investing in the relationship
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RESOURCES MENTIONED IN THIS EPISODE:
Read Michaelâs new book How to Work with (Almost) Anyone
Read Michaelâs book The Coaching Habit
Check out the Best Possible Relationship website
Subscribe to Michaelâs How To Do Stuff That Matters newsletter
Connect with Michael on â LinkedIn
Check out Fellowâs Meeting Guidelines and 1-on-1 templates
Subscribe to the Supermanagers TLDR newsletter
Winning Advice for Energizing 1:1 Meetings: How to Crush Dead Space and Navigate the Status Update Trap (with Steven Rogelberg, Author and Organizational Psychologist)
đ Check out the resources mentioned here:
Have you ever thought canceling your 1:1 meetings with your directs might not be a big deal?
Think again â they may be the key to unlocking the full potential of your team and leadership excellence. Steven Rogelberg illustrates this crucial aspect of leadership and shares insights on how to optimize these 1:1 meetings to foster team growth and individual development and transform the larger organizational landscape.
Steven Rogelberg is a leading organizational psychologist with a wealth of knowledge on team effectiveness, leadership, and workplace dynamics, and the Chancellor's Professor at the University of North Carolina at Charlotte.
His new book, âGlad We Met: The Art and Science of 1:1 Meetingsâ presents key research-backed strategies to elevate 1:1s to the benefit of you, your directs, and your organization. With years of experience consulting for top-tier companies, he brings a rich perspective on enhancing workplace dynamics for peak performance.
In episode #182, Steven Rogelberg discusses the importance of 1:1s, avoiding the status update trap, and clear steps on structuring these meetings to foster meaningful conversations.Â
Tune in to hear Stevenâs expertise on how you can elevate your management skills and reshape your meeting habits!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[05:57] The importance of 1:1 meetings
[11:29] Status update trap
[19:04] Investing the time
[25:34] The four steps of 1:1s
[33:39] Dealing with resistance and dead space
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Steven on LinkedIn
Read Stevenâs new book Glad We Met: The Art and Science of 1:1 Meetings
Read Stevenâs book The Surprising Science of Meetings
Read Andy Groveâs book High Output Management
Check out Fellowâs one-on-one meeting software and one-on-one meeting templates
Subscribe to the Supermanagers TLDR newsletter
Creating Cohesion: The Art of Connecting the Dots in Team Dynamics (with Tonille Miller, Founder of EXT and Author of âThe Flourishing Effectâ)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/tonille-miller-transformative-leadership-nurturing-talent-overcoming-burnout
Have you ever wondered how great leaders manage to transform their teams and organizations while prioritizing the growth of their employees?
Just like plants need the right environment to flourish, employees thrive in a workplace where their growth is prioritized. Tonille Miller, through her expertise in leadership and organizational dynamics, sheds light on how to unlock employeesâ thriving and high performance as a competitive edge.
Tonille Miller is the founder of EXT and author of "The Flourishing Effect," and is a prominent organizational psychologist and consultant with a deep understanding of human behavior, high performance, and organizational dynamics. With a background in consulting, she brings a multifaceted perspective to fostering thriving work environments. Tonille, with over 15 years of experience, advises Fortune 500 companies, leading consulting firms, and high-growth start-ups. She is a respected figure in business transformation, leadership, and employee experience.
In episode #181, Tonille discusses the art of delegation as a tool for development, the transformative power of feedback in shaping company culture, and the importance of investing in employee growth to achieve organizational success.
Tune in to hear all about Tonilleâs leadership journey and her insights into unlocking high employee satisfaction and performance!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[05:24] Delegating is a gift for development
[10:39] The Flourishing Effect
[14:15] Transforming culture
[19:18] Role of feedback in cultural transformation
[25:15] Connecting the dots for your team
[34:11] Investing in employee development and growth
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Tonille on LinkedIn
Learn more about EXT
Read Tonilleâs book The Flourishing Effect
Check out Fellowâs one-on-one meeting software and one-on-one meeting templates
Subscribe to the Supermanagers TLDR newsletter
Growth As A Default Setting: How to Support Your Team at Different Stages of the Learning Curve (with Whitney Johnson, CEO of Disruption Advisors)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/whitney-johnson-growth-as-a-default-setting/
Have you ever had a star employee whose performance suddenly dropped and you didnât understand why?
Everyone experiences the S curve of job satisfaction. The 3 points in the âSâ are always a launch point, sweet spot, and mastery. When employees reach mastery, they get bored and less motivated because theyâre not getting the same amount of dopamine from performing the job as before.Â
A former award-winning Wall Street stock analyst, Whitney Johnson applies her understanding of momentum and growth in stocks to people. In her words, âyou have to be willing to disrupt yourselfâ.Â
Whitney Johnson is the CEO of Disruption Advisors, a leadership development company, helping you grow your people to grow your business. A Wall Street Journal, USA Today and Amazon bestselling author, she was named by Thinkers50 as one of the ten leading business thinkers in the world. She is a keynote speaker and a popular lecturer for Harvard Business Publishingâs Corporate Learning. In 2017, she was selected from more than 17,000 candidates for the initial cohort of Marshall Goldsmithâs 100 Coaches, and was named the #1 Talent Coach.
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In episode #180, Whitney explains how learning is the oxygen of human growth, how to deal with bored employees, the value of getting a coach, and why we need to disrupt ourselves.
Tune in to hear all about Whitneyâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[03:40] Micromanagement on Wall Street
[09:30] Team member growth (the S curve framework)
[18:00] What happens when your employees get to mastery
[25:00] The innovatorâs dilemma
[30:16] Disrupting ourselves leads to growth
[36:00] Surprise and delight
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RESOURCES MENTIONED IN THIS EPISODE:
Connect with Whitney on LinkedIn
Check out Disruption Advisors
Read Whitneyâs book Disrupt Yourself
Listen to Episode 80 of Disrupt Yourself
Listen to the Disrupt Yourself podcast
Check out Fellowâs Meeting Guidelines feature
Subscribe to the Supermanagers TLDR newsletter
Diagnosing Gaps and Building A Digital Mentor: Using AI to Spot Opportunities for Growth (with Q Hamirani, Chief People & Communications Officer at Paper)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/q-hamirani-paper-diagnosing-gaps-and-building-a-digital-mentor
This episode is a must-listen for anyone looking to leverage the power of AI to improve their management.
In episode #179, Q Hamirani breaks down how leaders can use ChatGPT more effectively, the innovative ways AI can serve as a mentor, offering guidance and support to leaders and teams, and how AI is revolutionizing job processes and people operations, enhancing efficiency and decision-making.Â
We also uncover the pivotal role AI plays in fostering authentic communication, a critical element in todayâs business landscape, the importance of authenticity, especially in remote work culture, and tackle the challenges of effective communication in remote teams, offering insights into how AI tools can bridge gaps and strengthen team dynamics.Â
An accomplished leader, advisor, speaker, and executive coach, Q Hamirani is renowned for his expertise in people strategy and business operations. His background encompasses a wealth of experience across startups, venture growth, private equity, management consulting, and Fortune 100 companies. As the Chief People & Communications Officer at Paper, he excels in overseeing public relations, internal and external communications, and talent recruitment.
Prior to Paper, Q joined Airbnb in 2018 as its inaugural global people operations leader. He was instrumental in shaping Airbnb's people and talent operations, guiding the company through pivotal stages, including hypergrowth, pandemic responses, workforce restructuring, IPO, and the evolution of the workplace. A highlight of his tenure at Airbnb was the development of the Digital Nomad program in 2020, a precursor to Airbnb's groundbreaking Live & Work Anywhere initiative.
Tune in to hear all about Qâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:00] How custom GPTs are changing management
[10:41] Using AI as a mentor
[16:38] How AI can improve job processes and people operations
[22:31] AIâs role in improving authentic communication
[32:56] Importance of authenticity in remote work culture
[38:15] Effective communication in remote teams
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RESOURCES MENTIONED IN THIS EPISODE:
Connect with Q on LinkedIn
 Check out Qâs PeopleGPT community
Check out Fellowâs Meeting Guidelines
Subscribe to the Supermanagers TLDR newsletter
The Resilient Leader's Reality Check: Planning for Change and Adjusting Your Course (with Leah Tharin, Startup Advisor)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/leah-tharin-the-resilient-leaders-reality-check-planning-for-change-and-adjusting-your-course
How do you balance future planning while maintaining flexibility to adapt to changes?Â
In episode #178, Leah Tharin shares her insights from working in tech and start-ups for over 20 years. She covers how to lead your team through constant change, aligning your team with team goals, and why you should allow people to try a job before they commit to it.
You'll learn her framework for "reality checks," which she calls periodic evaluations that prevent you and your employees from getting off course. She also reveals how to avoid burnout and costly mistakes in the hiring process, planning for resilience, and mitigating risks.
Leah Tharin is a product leader, content creator, advisor, and startup founder. She has been in tech for over 2 decades and has founded 4 startups. Previously the Head of Product at jua.ai and Product Lead at Smallpdf, she is now a Portfolio Advisor at Notion Capital and Advisor to NorthOne and Paddle. Specializing in B2B product-led growth, she shares her experiences and features industry leaders on her website and YouTube channel.
Tune in to hear all about Leahâs leadership journey and the lessons learned along the way!
. . .
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. . .
TIME-STAMPED SHOW NOTES:
[04:24] Leading versus managing a team
[10:07] Different ways to get team members alignedÂ
[20:47] Itâs very hard to predict anything
[26:25] How to handle hiring outcomes
[30:40] Allow people to try jobs before committing [37:30] When to pause the hiring process
[40:25] It takes a lot less than you think to be a good leader
Â
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Leah on LinkedIn
Visit Leahâs websiteÂ
Read Leahâs Product Led Growth Guide
Subscribe to Leahâs newsletter
Check out Fellowâs Meeting Guidelines
Subscribe to the Supermanagers TLDR newsletter
Stepping Into Transformation: Lessons in Designing Management Training That Sticks (with Justin McSharry, Senior Director of Learning and Leadership Development, Dropbox)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/justin-mcsharry-dropbox-stepping-into-transformation-lessons-in-designing-management-training-that-sticks
Are there opportunities for managers to support each other through difficult situations at your company?
In episode #177, Justin McSharry shares his insights from working in leadership development for over 10 years. He highlights the importance of having internal peer groups for managers, the different elements required to build a successful management training program, and how companies should invest in their managers - regardless of company size.Â
In this episode, Justin also advises on tactics to help your company handle new business areas or large business transitions, drawing from his first-hand experience with Dropbox's shift towards an AI-first approach.
Justin McSharry is an experienced leadership development expert. Having previously worked as Head of Learning and Leadership Development at Quantcast, he has now been working in a similar niche for over 4 years at Dropbox. The 4 main pillars Dropbox focuses on regarding their leadership development are executive and HiPo development, manager and team development, onboarding, and employee development. Today, Justin is the Senior Director of Learning and Leadership Development at Dropbox.Â
Tune in to hear all about Justinâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:00] Early management mistakes Â
[10:10] Leveraging feedback as a leaderÂ
[19:20] How to run management peer groupsÂ
[25:28] How companies should go about investing in managers
[31:00] AI and learning within companies
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RESOURCES MENTIONED IN THIS EPISODE:
Connect with Justin on LinkedIn
Read The Five Dysfunctions of a Team by Patrick Lencioni
Read The Effective Executive by Peter Drucker
Read Zone to Win by Geoffrey A. MooreÂ
Check out Fellowâs Meeting Guidelines
Subscribe to the Supermanagers TLDR newsletter
Assessing for Fit, Onboarding for Impact: Transform New Hires into Revenue Drivers (with Maranda Dziekonski, SVP of Customer Success at Datasembly)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/maranda-dziekonski-datasembly-assessing-for-fit-onboarding-for-impact-transform-new-hires-into-revenue-drivers
Are there any similarities at your company between how new customers and new employees are onboarded?
In episode #176, Maranda Dziekonski shares her innovative approaches to onboarding. She highlights how viewing new employees through the same lens as new customers can revolutionize how companies integrate new team members, ensuring they become impactful contributors from the outset.
Maranda is an experienced team builder with a passion for setting up the right teams, systems, processes, and overall infrastructure to take companies to the next level. Currently the SVP of Customer Success at Datasembly, she has over 20 years of experience building world-class operations. She also has extensive experience scaling teams in early and mid-stage startups. She has been honored as a Top 100 Customer Success Strategist, Top 25 Customer Success Influencer Judge, Top 25 Influencer, and sits on numerous boards.
Maranda sheds light on the nuances of assessing for cultural fit and provides invaluable insights on how to effectively align new hires with company goals, foster a culture of continuous learning, and transform the onboarding experience into a powerful tool for business success.
Throughout the episode, Maranda offers practical advice and strategies for leaders looking to optimize their team's performance and drive significant revenue growth.
Tune in to hear all about Marandaâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:15] Early mistakes managing in tech
[10:20] Building customer success operations
[18:12] Best practices for getting everyone in your company trained on your productÂ
[25:58] Making it easier for employees to prioritize workÂ
[32:02] Customer success team owning revenue
[34:50] Leading productive one-on-ones
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Maranda on LinkedInÂ
Check out the Engineering Leaders Ebook
Subscribe to the Supermanagers TLDR newsletter
Rethinking Leadership: The Characteristics of a Successful Team Guide (with Gary Bolles, Chair for the Future of Work)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/gary-bolles-rethinking-leadership-the-characteristics-of-a-successful-team-guide
Whatâs the difference between a âguideâ and a âmanagerâ?
Gary Bolles shares why he prefers calling all people leaders team guides and how this simple reframe is revolutionizing leadership in a world of exponential change.Â
He also explains how different organizations are adopting unique approaches to their organizational structures, such as leaderless organizations and improving synchronicity within teams.Â
Gary Bolles is a world-renowned specialist on disruption and the future of work. He is the Chair for the Future of Work at Singularity University and a partner in Charrette LLC, where he advises on digital economy adaptation. He also co-founded eParachute.com, a website that provides assistance for job seekers and career changers, and he wrote the best-selling book "What Color Is Your Parachute?" His diversified background includes positions in technology journalism, strategic innovation, and consulting for companies such as Google and Nokia. His work focuses on lifelong learning, adaptation, and the mechanics of disruptive change.
In episode #175, Gary Bolles breaks down how to future-proof your leadership and shares examples to help you transform your organizational culture, guide your team, and adapt to constant change.
Tune in to hear all about Garyâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[03:06] LinkedIn Learning
[10:00] The difference between a guide and a manager
[19:40] Modern approaches to management
[24:37] Culture transformation strategies
[27:47] Benefits of leaderless organizations
[32:36] 4 questions to determine if your organization is in synchrony
Â
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Gary on LinkedIn
Read The Next Rules of Work by Gary Bolles
Explore Singularity Universityâs Leadership Development & Innovation Programs
Check out Fellowâs meeting guidelines
Subscribe to the Supermanagers TLDR newsletter
Speed is Safety: Lessons on Business Building and Local Decision Making (with Fredrik Thomassen, CEO and Founder of Superside)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/fredrik-thomassen-superside-speed-is-safety-lessons-on-business-building-and-local-decision-making
Does your team hesitate to move quickly?Â
Are you concerned that by completing tasks too quickly, they'll overlook crucial details?
Fredrik Thomassen, CEO and Co-founder of Superside, thinks you should be more scared of the opposite. In his words, âspeed is safetyâ.Â
In episode #174, Fredrik explains why speed, kindness, and truth-seeking are core values at Superside and helped the company scale to over 700 employees in 8 years. He also explains why focusing on âunblockingâ employees is crucial in a high-growth environment and how to do so gracefully.Â
Fredrik has a diverse background. Prior to his current role as the CEO and Co-founder at Superside, he was the CEO and Co-Founder at Zalora, Indonesiaâs largest fashion e-commerce company. He also worked as an Associate at McKinsey & Company and as a Journalist at Agderposten. He has served in the Royal Norwegian Navy as well.
Fredrik is passionate about decentralized organizations, organizing company values, and how to constantly improve how companies work on a large scale.Â
Tune in to hear all about Fredrikâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:06] Superside is creative-as-a-service
[10:35] Reinforcing âspeed is safetyâ in the company
[19:10] Finding kindness in the hiring process
[25:00] Prioritizing unblocking employees
[31:00] Running effective staff meetings
[34:04] If you try too hard you wonât do it
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RESOURCES MENTIONED IN THIS EPISODE:
Connect with Fredrik on LinkedIn
Check out Superside
Check out Fellowâs Meeting GuidelinesÂ
Subscribe to the Supermanagers TLDR newsletter
When Change Is on the Horizon: Strategies for Increasing Team Readiness (with Adrienne Barnard, SVP, People Operations & Experience at Mainstay)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/adrienne-barnard-mainstay-when-change-is-on-the-horizon-strategies-for-increasing-team-readiness
Do you know the difference between offering feedback and providing coaching?
Adrienne describes how coaching may be a better way to communicate with team members as it âfocuses you on growth versus change.âÂ
She also explains how to discern between giving feedback and coaching your team. She shares lessons learned from implementing management training, and recommends her favourite resources for managers.
Adrienne Barnard has led and managed multiple key programs to enhance the employee lifecycle, from talent acquisition to retention and growth. She is passionate about questioning standard practices and embracing new ways of doing things in order to achieve better outcomes for organizations and their people.Â
With over 18 years of experience in people and talent roles, at companies like Telaria, ASICS Digital, and now Mainstay, she has a proven track record of delivering results that align with business strategy and vision.
In episode #173, Adrienne Barnard breaks down how to successfully execute management training programs, give feedback to staff that fosters growth, lead teams through constant change, and put employee wellness first.Â
Tune in to hear all about Adrienneâs leadership journey and the lessons learned along the way!
. . .
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. . .
TIME-STAMPED SHOW NOTES:
[03:05] Knowing how to give feedback
[09:05] Coaching versus feedback
[18:40] Putting management training programs into practice
[22:55] Who develops management training content?
[26:50] Where to start with developing as a manager
[30:00] Focusing on employee wellness
Â
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Adrienne on LinkedIn
Learn more about Cy Wakeman - expert on reducing drama in the workplace
Try Fellowâs Meeting Cost Calculator for free
Listen to the Manager Tools podcast
Listen to the Co-Founder of Manager Tools, Mark Horstman, on the Supermanagers Podcast
Subscribe to the Supermanagers TLDR newsletter
Developing A Resilience Plan for Success: Managing Workplace Demands (with Dr. Marie-Helene Pelletier, Work Psychologist)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/dr-marie-helene-pelletier-developing-a-resilience-plan-for-success-managing-workplace-demands
Resilience is a business buzzword, but it can be difficult to define what it looks like in a team setting without actionable advice.
One of the best ways for leaders to foster resilience is by creating a resilience plan to manage workplace demands.
Dr. Marie-Helene Pelletier shares how her experience as a workplace psychologist has impacted the way she approaches resilience, and how your team can benefit from fully comprehending it.Â
Throughout her career in business management and psychology, Dr. Pelletier has spearheaded the dialogue surrounding leadership resilience and workplace health. With her extensive background in corporate, insurance, governance and public sectors, she brings national and international perspectives on mental health and resilience.Â
She is a bilingual practicing psychologist with over 20 years of experience and holds a Ph.D. and MBA from the University of British Columbia. She has presented and authored and co-authored a number of industry and academic publications and has won numerous academic and industry awards.
In episode #172, Dr. Pelletier discusses tips from her new book, The Resilience Plan, how priming is a scientifically proven way to form new habits, and how to manage when facing stress in the workplace.Â
Tune in to hear all about Dr. Pelletierâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[03:10] Psychologist to executive coach
[06:30] Own all parts of what youâre doing
[13:00] Create plans for resilience
[26:26] Managing workplace stress
[30:10] Benefit from prioritization
[34:45] How to use priming techniques
Â
RESOURCES MENTIONED IN THIS EPISODE:
Pre-Order Dr. Pelletierâs new book The Resilience Plan: A Strategic Approach to Optimizing Your Work Performance and Mental Health
Follow Dr. Pelletier on LinkedIn
Check out Fellowâs meeting cost calculator
Subscribe to the Supermanagers TLDR newsletter
Taking Workplace Habits Home: Leadership Lessons for Life (with Chester Elton, Author)
đCheck out the resources mentioned here: https://fellow.app/supermanagers/chester-elton-taking-workplace-habits-home-leadership-lessons-for-life/
The power of gratitude and small acts of appreciation can build trust and loyalty within teams.
Managers often underutilize the tool of gratitude and recognition in their efforts to build trust and morale among their teams.
Chester discusses the blurring of lines between work and personal life, emphasizing the importance of setting good guardrails and aligning personal values with company values to create a positive customer experience.
Chester Elton is a #1 New York Times Bestselling business author, organizational culture, employee engagement, and leadership expert. One of todayâs most influential voices in workplace trends, he has spent two decades helping clients engage their employees to execute on strategy, vision, and values. His work is supported by research with more than one million working adults, revealing the secrets to develop a high-performing team.Â
In episode #171, Chester explains how important it is to reflect on your work as a leader daily and get into the habit of gratitude to improve your leadership and management, both in work and with your family. He even shares some tactical ways to use gratitude to strengthen your personal relationships.Â
Tune in to hear all about Chesterâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:18] Gratitude stones and hockeyÂ
[12:20] How to give praise
[22:20] Gratitude ritual for kids
[32:18] You donât make the time, you find the time
[37:00] Mental health in the workplace
[43:43] How do you measure your life
Â
RESOURCES MENTIONED IN THIS EPISODE:
- Subscribe to Chester's newsletter The Gratitude Journal
- Preorder Chestor's new guided journal, The Gratitude Habit
- Read Leading with Gratitude by Chester Elton and Adrian Gostick
Read The Carrot Principle by Chester Elton and Adrian GostickÂ
Read Anxiety at Work by Chester Elton, Adrian Gostick, and Anthony Gostick
Read How Will You Measure Your Life by Clayton Christensen
Read The Good Life by Robert Waldinger
Read Think Like a Monk by Jay Shetty
Listen to the HR Leaders podcast hosted by Chris Rainey
Subscribe to the Supermanagers TLDR newsletter
Positioning for Success: Clear Thinking with Shane Parrish (Founder of Farnam Street, Author, and Podcast Host)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/shane-parrish-positioning-for-success-clear-thinking-with-shane-parrish
How do you know when youâve made the right decision?
Shane Parrish shares what inspired him to start taking decision making more seriously and embark on the journey to improve how clearly he thinks. He also gives listeners the tools to make clear thinking simple, make better decisions, and improve their leadership skills.Â
Shane Parrish is the founder of Farnam Street, the world's most-read blog on clear thinking. Shane's podcast, The Knowledge Project ,has been downloaded over 35 million times and his newsletter has over 500,000 subscribers. Shane's work has been featured in nearly every major global publication, including the New York Times, Wall Street Journal and Financial Times.
In episode #170, Shane breaks down clear thinking into actionable steps, discusses how to think more independently, shares what the 13 sources of advantage are and why managers should focus on talent curation when looking to expand their teams.Â
Tune in to hear all about Shaneâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:50] Inspiration to get better at decision making
[11:40] 13 sources of advantage
[19:14] Talent collecting
[31:10] How to think independently
[39:39] Mental models
[44:30] Turn desired behavior into default behavior
Â
RESOURCES MENTIONED IN THIS EPISODE:
Read Shaneâs first book The Great Mental Models Volume 1: General Thinking ConceptsÂ
Read Clear Thinking by Shane Parrish
Check out the Farnam Street Blog
Listen to The Knowledge Project Podcast
Subscribe to Shaneâs âBrain Foodâ newsletter
Read The Talent Code by Daniel Coyle
Check out Fellowâs Meeting Guidelines FeatureÂ
Subscribe to the Supermanagers TLDR newsletter
Leveling Up Your Talent: A Framework for Intentional Career Progression (with Barbra Gago, CEO of Pando)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/barbra-gago-pando-leveling-up-your-talent-a-framework-for-intentional-career-progression
How do you know who to promote and when to promote them?Â
Barbra Gago shares what inspired her to create a tool that allows managers to make career progression more transparent and intentional. She also shares how beneficial standardizing employee progression is for your company.Â
Barbra Gago is the founder of Pando, and has a rich history as an early-stage CMO, driving pre-Series A companies like Miro, Greenhouse, and Culture Amp to success. Recognizing the flaws in traditional performance management, Barbra is redefining the field.Â
In episode #169, Barbra explains how to facilitate âjust-in-timeâ promotions, thinking about employees from an âemployee lifetime valueâ perspective, and how to apply other strategies traditionally used for business building to strengthen your team.Â
Tune in to hear all about Barbraâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:28] You canât treat everyone the same
[12:00] Hiring people when youâre not the expert
[17:17] Reinvent the way you think about employee performance
[22:40] Bubbling up the corporate ladder
[31:10] Career levels versus titlesÂ
[38:08] Make performance evaluations more fairÂ
Â
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Barbra on LinkedIn
Check out Pando
Subscribe to the Supermanagers TLDR newsletter
Implementing the Icelandic Workweek: A New Approach to Flexibility and Freedom (with Ali Asaria, CEO of Tulip)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/ali-asaria-tulip-implementing-the-icelandic-workweek-a-new-approach-to-flexibility-and-freedom
Most managers focus on avoiding bad things when they should be focusing on creating good things.
In this episode, Ali Asaria discusses the importance of having the hard conversations that eliminate poor alignment, and how to ensure employees remain motivated by a sense of creativity and autonomy.Â
Ali Asaria is a Canadian technology entrepreneur who has founded several companies including Well.ca and his latest venture, Tulip, an enterprise retail technology company. He is also the original creator of the most popular BlackBerry game, BrickBreaker. Ali has many years of experience leading teams of over 200 people.
In episode #168, Ali explains how important it is to experiment with your teamâs leadership and management practices. He also shares how this experimentation can help you discover things within each team that help the entire company succeed.
Tune in to hear all about Aliâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:50] Thereâs no secret formula
[09:53] Implement management lightly
[15:00] Icelandic work week
[25:00] Discovering the lack of trust
[34:40] Getting your team aligned
[39:23] Using AI to solve problems
Â
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Ali on LinkedIn
Download Fellowâs meeting cost calculator
Read The Five Dysfunctions of a Team by Patrick Lencioni
Read Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al SwitzlerÂ
Subscribe to the Raw Signal Group Newsletter
Subscribe to the Supermanagers TLDR newsletter
Unlocking Peak Performance: The ROI of Investing in DEI (with Dr. Vijay Pendakur, Organizational Development Strategist)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/vijay-pendakur-unlocking-peak-performance-the-roi-of-investing-in-dei
DEI is not about shrinking one person's slice of pie, but rather expanding the pie for everyone.
In this episode, Dr. Vijay Pendakur discusses the importance of shifting the conversation from diversity to relevance and complexity. We also touch on the distinction between talent attraction and talent acquisition, emphasizing the significance of telling an authentic talent story in the right spaces.Â
Dr. Vijay Pendakur has held Vice President and C-level roles at Zynga, VMware, and Dropbox. Dr. Pendakur possesses strong domain expertise on how organizations can adapt to changing trends, from the changing demographics of Generation Z to the rapidly evolving landscape of managing hybrid teams. Dr. Pendakur serves on the institute teaching faculty of the Race and Equity Center, at the University of Southern California, and was recognized as a top DEI leader by Channel Futures in 2021 and Untapped in 2022.
In episode #167, Dr. Pendakur shares why equity and inclusion are not just buzzwords but are crucial for unlocking peak performance in teams.
Tune in to hear all about Dr. Pendakurâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[03:50] Culture eats strategy for breakfast
[08:38] Donât always trust your gut
[17:15] Dynamism is essential as a leader
[26:30] How to implement DEIÂ
[30:30] Inclusion + belonging = performanceÂ
[37:16] DEI is a generative modelÂ
Â
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Dr. Pendakur on LinkedIn
Read Resonant Leadership by Annie McKee and Richard Boyatzis
Subscribe to the Supermanagers TLDR newsletter
Credibility Killers in the Workplace: How to Not Diminish Your Power (with Amanda Blesing, Author and Coach)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/amanda-blesing-credibility-killers-in-the-workplace-how-to-not-diminish-your-power
Do you ever say sorry when youâre late to a meeting?
Itâs easy to be apologetic to our coworkers, but this can disempower you as a person. There are a few alternatives to ensure you stay empowered while being courteous, such as âthank you for waiting for me to beginâ.Â
Amanda Blesing dives into how to not diminish your power in the workplace, and eliminate credibility killers. She also explains how people can fall into a mindset that forces them to pay the âloyalty penaltyâ and why this mindset is so dangerous.Â
Amanda Blesing is a leading author, speaker, mentor and corporate trainer and creator of The Ambition Revolution program, who consults busy and ambitious professionals. She has over 25 years of leadership experience, and was previously CEO of SOCAP Australia. Sheâs spent time working with clients such as Atlassian, ANZ, and Suncorp. Sheâs coached over 2000 women to overcome societal limitations and take charge of their success.Â
In episode #166, Amanda shares her experiences as an executive coach to help you be a more present leader who is a champion for career growth of those on your team.
Tune in to hear all about Amandaâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:00] Being a present leader
[11:50] Self promotion tactics
[17:50] How to be heard
[26:00] The âWeâve got enough womenâ mentality
[31:00] Credibility killers
[37:38] Well-meaning poor adviceÂ
Â
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Amanda Blesing on LinkedIn
Check out Amandaâs books
Subscribe to the Supermanagers TLDR newsletter
Scouting for Entrepreneurial Talent: When to Hire Generalists vs Specialists (with Jason Smith, CEO and Cofounder of Klue)
đ Â Check out the resources mentioned here: https://fellow.app/supermanagers/jason-smith-klue-scouting-for-entrepreneurial-talent-when-to-hire-generalists-vs-specialists
Do you ever think about the importance of the types of people your company hires?
When hiring, many companies focus on the experience of their candidates. While this plays a large role, who a person is and their level of entrepreneurial talent could be even more important.Â
Jason explains the nuances of hiring the right fit for your company, breaking down the distinction between generalists and specialists. He also shares how to get your company ahead by leveraging AI and developing relationships with your competitors.Â
Jason Smith is a product driven, sales and marketing centric tech entrepreneur. He has been the cofounder, investor or early employee of 5 start-ups. Heâs led sales, marketing, product and services teams, advised great companies like Mobify (acquired by Salesforce.com) and Strutta (acquired by LX Ventures) and received E&Y's Emerging Entrepreneur of the Year for the Pacific Region. He is currently the CEO and Cofounder of Klue, an AI-powered Competitive Enablement platform.
In episode #165, Jason shares his experiences as an entrepreneurial leader to help you delegate, hire and manage better.
Tune in to hear all about Jasonâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:10] Delegation reluctancy
[09:30] How to know when to have a tough conversation
[14:40] Hiring entrepreneurial people
[20:40] Ambiguous interview questions
[26:00] Looking at a candidateâs past
[30:00] Develop relationships with your competitors
[36:00] Company-wide AI day
[41:00] Being the bouncer of your company
Â
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Jason on LinkedIn
Check out Fellowâs new Meeting Guidelines feature
Read No Rules Rules by Reed Hastings and Erin Meyer
Subscribe to the Supermanagers TLDR newsletter
The Outcome-Driven Engineer: Navigating Hiring in an AI World (with James Carr, Director of Engineering at Care.com)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/james-carr-the-outcome-driven-engineer
How often do you approach your daily tasks with clear intention?
There's a prevailing notion in many businesses that prioritize "output" over "outcome". But what if this mindset inadvertently redirects our focus and dilutes our intentionality?
James explains that, âEvery action is a vote for who you intend to be.â This philosophy revolves around aligning each action with the desired outcome based on set intentions. Moreover, James sheds light on the significance of acknowledging 'invisible work'âthe countless, often overlooked tasks that fill our days.
James Carr is an engineering leader with over 20 years of experience building and running distributed systems, leading high performing teams, and collaborating across functions. He has worked in various positions at CARFAX, Monetate and Zapier, and is currently the ââDirector of Engineering at Care.com.
In episode #164, James shares his advice for using ChatGPT for job applications, being an ideal team player, and what to âlean inâ on as an engineering leader.
Tune in to learn more about Jamesâ leadership journey and the invaluable lessons heâs gathered along the way!
. . .
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. . .
TIME-STAMPED SHOW NOTES:
[05:00] Focus on outcome not output
[09:30] What to lean in on as an engineering leader
[16:25] Change work by using intention
[23:28] Quality vs quantity
[26:00] Using ChatGPT for job applications
[31:00] Whatâs the deal with cover letters
[36:50] What an ideal team player looks like
Â
RESOURCES MENTIONED IN THIS EPISODE:
Connect with James on LinkedIn
Read Making Work Visible By Dominica DeGrandis
Read The Ideal Team Player by Patrick LencioniÂ
Join the Rands Leadership Slack GroupÂ
Listen to Michael Loppâs (Randsâ founder) Supermanagers Episode
Subscribe to the Supermanagers TLDR newsletter
Fear of Failure and Hiring Sporks: The Startup Growth Guide (with Shanee Ben-Zur, CGMO at Crunchbase)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/shanee-ben-zur-crunchbase-fear-of-failure-and-hiring-sporks-the-startup-growth-guide
How often do you celebrate failures?
Donât let the fear of failure stop your organization from reaching its full potential.Â
Shanee Ben-Zur explains that âCompanies that are overly risk averse are doomed to sameness,â which is a fate much worse than failure. She also shares how other types of fears can negatively impact your organization such as the fear of commitment.Â
Shanee Ben-Zur is a customer-obsessed marketing leader with 15 years of experience leading teams across all areas of marketing. She has worked in various positions at Dropbox, PlayStation, NVIDIA, and Salesforce.Today, Shanee is at Crunchbase as their Chief Growth and Marketing Officer.Â
In episode #163, Shanee shares her advice for going from peer to manager, learning what your values are, and why you should hire sporks - not spoons.
Tune in to learn more about Shaneeâs leadership journey and the invaluable lessons sheâs gathered along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[03:06] Going from peer to manager
[11:30] Learning what your values are
[16:30] Share the milestones youâve reached
[22:50] How to get people to speed up
[27:20] Take measured risks
[35:33] Help them with the hurdles
[39:10] Hire sporks and not spoons
Â
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Shanee on LinkedIn
Subscribe to the Supermanagers TLDR newsletter
Beyond the Bad News: Leading With a Plan of Action and Assurance (with Carol Leaman, CEO of Axonify)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/carol-leaman-axonify-beyond-the-bad-news-leading-with-a-plan-of-action-and-assurance
How transparent is your leadership team about company information?
In an age where transparency can make or break trust, many leaders still wrestle with pulling back the curtain, especially when it comes to sharing sensitive company details such as finances. But what if withholding information is more perilous than sharing it?
Axonifyâs CEO, Carol Leaman, delves into why she views the repercussions of not sharing this information as a greater threat. She offers actionable strategies to promote transparency and over-communication across all areas of a company and provides insights on how to motivate your employees.
Carol Leaman is an award-winning thought leader with an impressive track record of successfully leading tech companies. Before becoming the CEO and Co-Founder of Axonify, she served as the CEO of PostRank Inc. (acquired by Google) and held CEO positions at tech firms RSS Solutions and Fakespace Systems.
In episode #162, Carol discusses her experiences with boomerang employees, creating value for employees, motivating teams, and the decision-making process of hiring internally versus externally for roles.
Tune in to learn more about Carolâs leadership journey and the invaluable lessons she's gathered along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[05:00] How to motivate your people
[12:05] Why not share company info with employees
[17:40] How to internally over-communicate
[26:50] Encouraging people to come back to the office
[31:40] Boomerang employees
[38:50] Hiring internally vs externally
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Carol on LinkedIn
Listen to Liz Wisemanâs Supermanagers Episode
Read Multipliers by Liz Wiseman
Get your 1:1 meeting guideÂ
Subscribe to the Supermanagers TLDR newsletter
Are You Being the Bottleneck or Building the Bridge? Lessons on Cross-Functional Leadership (with Sabrina Leblanc, VP of Customer Success at SurveyMonkey)
đ Check out the episode resources here: https://fellow.app/supermanagers/sabrina-leblanc-surveymonkey-are-you-being-the-bottleneck-or-building-the-bridge-lessons-on-cross-functional-leadership
How would you rate your organization's cross-functional communication?
Alignment at the leadership level and being aligned on the goals and incentives that you're driving towards is where it all begins.
Sabrina dives into how to approach friction between two cross-functional departments, why healthy conflict should be encouraged, and how to promote a growth mindset at work.
Sabrina is an expert in cross-functional communication and teamwork. She gives actionable strategies to improve cross-functional collaboration within an organization, utilizing a growth mindset to achieve organizational and team goals.
Sabrina Leblanc is the VP of Customer Success at SurveyMonkey where sheâs been an employee in various roles since 2014. As VP of Customer Success, she successfully orchestrates cross-functional initiatives to accelerate customer adoption, drive renewals, and unlock expansion revenue within SurveyMonkey. She also has over a decade of experience spanning finance, business development, sales, and customer success.
In episode #161, Sabrina shares her experiences with mentors, leading DEI initiatives, how to listen to your team, and leading during rapidly changing times.
Tune in to hear all about Sabrinaâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[06:00] Trying to solve it yourself backfires
[12:00] Improving communication between teams
[19:30] The value of mentorship
[26:10] How to find mentors
[32:30] Building a growth mindset culture
[38:48] How to lead in rapidly changing times
[45:50] Trusting your instincts
Â
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Sabrina on LinkedIn
Listen to Michael Watkins on Supermanagers
Listen to Kim Scott on Supermanagers
Listen to Alexandra Sutherland on SupermanagersÂ
Read The Effective Executive by Peter Drucker
Read The First 90 Days by Michael Watkins
Read Radical Candor by Kim Scott
Subscribe to the Supermanagers TLDR newsletter
Is That 100% True? Managing the Small Stuff to Prevent the Big Stuff (with Joanna Lord, Executive in Residence at Reforge)
Check out the episode resources here đ https://fellow.app/supermanagers/joanna-lord-reforge-is-that-true-managing-the-small-stuff/
Are you only focusing on the fires affecting your team?
We often overlook the things that may not need our instant attention. We know itâs important not to distance ourselves too far from the work of our team, yet we can put too much focus on those urgent things, leaving little room for anything else.Â
In episode #160, Joanna Lord explains how important it is to focus on the small stuff as leaders to prevent it from turning into the big stuff.Â
We also chat with her about the impact of emotional intelligence on leadership, the âis that 100% trueâ exercise, the importance of focus, how to hire, and of course, the craft of marketing.Â
Joanna Lord is an Executive in Residence at Reforge and former CMO of Skyscanner, where she helped scale the company to over 100 million users per month. Prior to that, Joanna was CMO at ClassPass for four years, leading their marketing, brand, creative and product marketing. She's also a public board director, independent board member, advisor and consultant for consumer companies.
Tune in to hear all about Joannaâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:00] The benefits of an executive coach
[08:00] The impact of emotional intelligence
[11:11] Is that 100% true exercise
[18:35] Being a later life convert of focus
[25:15] The craft of marketing
[31:15] When youâre asked something you should know the answer to
[33:24] Things that make a difference in hiring
Â
RESOURCES MENTIONED IN THIS EPISODE:
Read The ONE Thing by Gary Keller and Jay Papasan
Connect with Joanna on LinkedIn
Follow Joanna on Twitter
Subscribe to the Supermanagers TLDR newsletter
Step Into Your Story: Embracing Discomfort and the âHell Yesâ Principle (with Erik Qualman, Author)
Check out the episode resources here đ https://fellow.app/supermanagers/erik-qualman-step-into-your-story-embracing-discomfort-and-the-hell-yes-principle/
Do you feel like everything in your life is happening to you or for you?
Itâs easy to feel like you have no control over how things at work happen - especially as a leader. All the moving parts involved in each day make it difficult to distinguish what you have a say over and whether or not you get to do whatâs a âhell yesâ for you.
In episode #159, Erik explains how to change your perspective as a leader for the best, the difference between multitasking and switch tasking (plus the difference between them) and the impact AI will have on leadership.
We also explore the art of saying no and chat about the unique life experiences that have brought him to where he is today.
Erik Qualman is a bestselling author with 5 #1 Bestselling books on Innovation and Digital Transformation in 8 languages. Heâs also a renowned motivational speaker and has spoken in over 55 different countries worldwide, reaching over 50 million people. He is currently a professor of Digital Leadership at Northwestern University, and his materials are used in over 500 universities.Â
Tune in to hear all about Erikâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[03:50] Early mistakes in leadership at Yahoo
[10:17] Things happening to you vs for you
[20:18] The difference between multitasking and switch tasking
[27:45] The impact of AI on leadership
[38:40] The art of saying no
[41:00] How are you doing on a scale of 1-10?Â
Â
RESOURCES MENTIONED IN THIS EPISODE:
- Connect with Erik on LinkedIn
- Follow Erik on Twitter
- Read The Focus Project
- Listen to the Super U podcastÂ
- Read What Happens in Vegas Stays on YouTube
- Check out Erikâs website
- Subscribe to the Supermanagers TLDR newsletter
Problems vs Side Quests: Navigating Challenges Head-on (with Cristina Cordova, COO at Linear)
đ Check out the episode resources here: https://fellow.app/supermanagers/cristina-cordova-linear-problems-vs-side-quests-navigating-challenges-head-on/
Every company has unique needs when it comes to growth.
As a leader, it can be difficult to know what the next step is based on your companyâs needs. Every company has its own context, problems and culture that uniquely affect what it needs to scale.
In episode #158, Cristina shares her experience working at Stripe and Linear, focusing on how she manages company growth, unique hiring practices, and what to do when your team presents you with problems (AKA side quests).
We also touch on work trials: what they are, how to go about executing them, and the benefits of implementing this practice within your company.
Cristina Cordova is the Chief Operating Officer at Linear. Prior to Linear, she worked at Stripe and spent 7 years growing their Partnerships organization and leading a business unit. After Stripe, she joined Notion as Head of Platform & Partnerships, where she led their growth team focused on the self-serve business.
Tune in to hear all about Cristinaâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:11] Not being vulnerable is a mistake
[10:08] Hiring people straight out of school
[19:30] How to respond to problemsÂ
[24:22] Work trials and the hiring process
[30:00] Tips for starting teams from scratch
[35:40] Insight into growing a team
RESOURCES MENTIONED IN THIS EPISODE:
- Connect with Cristina on LinkedIn
- Follow Cristina on Twitter
- Subscribe to the â Supermanagers TLDRâ newsletter
Follow the Leader: How to Be the Example and Transform Engineering Teams (with Jossie Haines, Executive Coach)
đ Check out the episode resources here: https://fellow.app/supermanagers/jossie-haines-follow-the-leader-how-to-be-the-example-and-transform-engineering-teams/
Preventing burnout in your team starts at the top.
As a leader, itâs important to model the behaviour you want to instill in your team. If youâre feeling burned out and not sure about taking the vacation you need to take it. Thatâs what youâd want any member of your team to do so they can perform at 100%.  Â
In episode #157, Jossie explains how leaders can discourage burnout, improve their empathy and eliminate bias when working with different teams.Â
We also touch on how to earn the respect of your team and the things we come face to face with on the journey of becoming a more inclusive leader.
Jossie Haines has over 22 years of experience in the tech industry as an award-winning software engineering leader at the forefront of emerging consumer technology across Silicon Valley, including leadership roles at Apple, Tile, Zynga, and American Express.
Today, Jossie is the CEO and founder of Jossie Haines Consulting where she offers coaching and consulting services with the underlying goal of retaining more women in tech.
Tune in to hear all about Jossieâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[03:41] Early mistakes
[09:20] How to know you got enough buy-in
[18:04] Earning respect from the people you work with
[24:10] Improve empathy and reduce bias
[30:11] Manage burnout in your team better
[35:20] Setting the example for your team
RESOURCES MENTIONED IN THIS EPISODE:
- Read Drive by Daniel Pink
- Listen to Michael Watkins, Author: The First 90 Days on Supermanagers
- Take Harvardâs implicit bias test
- Connect with Jossie on â LinkedInâ
- Follow Jossie on â Twitter
- Subscribe to the â Supermanagers TLDRâ newsletter
Driving Change Forward: How to Achieve Buy-in as a Marketing Leader (with Meagen Eisenberg, CMO at Lacework)
đ Check out the episode resources here: https://fellow.app/supermanagers/meagen-eisenberg-lacework-driving-change-forward-how-to-achieve-buy-in-as-a-marketing-leader/
Getting buy-in from your team can be a difficult task.Â
Getting buy-in from those who arenât your direct reports? Nearly impossible.Â
In episode #156, Meagen explains the importance of being able to influence those who you collaborate with outside of your team and how to collaborate across functions within your organization effectively.Â
Meagen Eisenberg is currently the Chief Marketing Officer of Lacework. She also has previous CMO experience from working in this role at both TripActions and MongoDB. She is also a board member for G2 and has acted as an advisor for companies like Loom and Productboard.
Tune in to hear all about Meagenâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[03:15] Early mistakes - give feedback in real time
[08:20] Roleplaying feedback
[12:12] Communicating during exits
[19:02] Technology overload
[23:06] Collaboration across functions
[26:50] Systematic culture of feedback
[34:00] Leveraging various aliasesÂ
RESOURCES MENTIONED IN THIS EPISODE:
Connect with Meagen on LinkedIn
Follow Meagen on Twitter
Subscribe to the Supermanagers TLDR newsletter
Be a Door Opener, Not a Gatekeeper: Inclusivity and Leadership (with Karen Catlin, Leadership Coach)
Check out the episode resources here đ https://fellow.app/supermanagers/karen-catlin-be-a-door-opener-not-a-gatekeeper-inclusivity-and-leadership/
Curiosity is a management quality.Â
Good managers are curious about their teams goals, what they are trying to achieve, and they do not make assumptions.Â
In episode #155, Karen outlines the difference between gatekeepers and door openers and underscores the importance of guiding rather than directing.Â
Karen Catlin is a leadership coach and an acclaimed author and speaker on inclusive workplaces. Her client roster includes Airbnb, DoorDash, Google, Intel, Intuit, LinkedIn, and many others.Â
Tune in to hear all about Karenâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:20] Constructive feedback is an art
[11:00] What is glue work?
[21:45] Saviour mentality within organizations
[28:45] Gatekeepers versus door openers
[31:00] Guiding people without bias
[34:45] Be curious, not furious
[37:00] Shaping an inclusive culture
Â
RESOURCES MENTIONED IN THIS EPISODE:
Subscribe to 5 Ally Actions newsletterÂ
Connect with Karen on LinkedIn
Subscribe to the Supermanagers TLDR newsletter
Developing Organizational Resiliency: The Key to Surviving the AI Revolution (with Tim Armandpour, CTO at PagerDuty)
Check out the episode resources here đ https://fellow.app/supermanagers/tim-armandpour-pagerduty-developing-organizational-resiliency/
Accountability is crucial regardless of the position you hold within an organization.
This accountability is one of the ways teams can embrace resiliency as changes inevitably happen, such as new technology like AI.Â
In episode #154, Tim explains how he fosters resiliency within his team, and discusses the challenges organizations face when implementing changes.Â
We also touch on how to handle employees who resist change and how to hire resilient employees so this resistance doesnât become an issue in the first place.
Tim Armandpour has over 20 years of experience leading in the engineering world. Prior to his current role, he worked in leadership roles at Yodlee, Zong and PayPal.
Today, Tim is the CTO at PagerDuty, helping leaders throughout the company develop a resilient workplace that embraces change.
Tune in to hear all about Timâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:22] Getting things wrong in leadership
[12:24] Accountability in different positions
[17:30] Benefits of matching resilient teams and systemsÂ
[26:45] What does AI mean in tech resiliency
[31:35] Handling resistance to change
[37:08] Hiring resilient employees
RESOURCES MENTIONED IN THIS EPISODE:
- Connect with Tim on LinkedIn
- Register for Fellow + AI LIVE
- Subscribe to the Supermanagers TLDR newsletter
Honor the Past, Present, and People: Creating and Managing Positive Change (with Esther Derby, Consultant)
đCheck out the resources mentioned here: https://fellow.app/supermanagers/esther-derby-honor-the-past-present-and-people/
Middle managers are often under-utilized and can play a very strategic role within organizations.
See the role of the middle manager as connecting the contextual knowledge from the top of the organization with the day-to-day operations at the bottom. They can be extremely valuable when they work across the organization.
We also touch on change and the resistance to it. Esther shares her ideas for implementing successful changes in businesses.
In episode #153, Esther tackles her rules for positive, productive change and discusses the challenges organizations face when changes need to be implemented.Â
Esther Derby has over 40 years of experience leading and observing organizational change within a wide variety of organizations, from startups to Fortune 500 companies.
Today, Esther is a consultant, advisor, speaker, and author, helping leaders develop a workplace where everyone contributes to positive change.
Tune in to hear all about Estherâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[05:48] Statusâs effect on relationships
[11:35] Change starts from where you are
[15:00] The people are not the problem
[19:28] The role of the middle managers
[24:30] What are white space roles
[30:45] Put your fingerprints on it
RESOURCES MENTIONED IN THIS EPISODE:
- https://estherderby.com/
- Read 7 Rules for Positive Productive Change
- Read Humble Inquiry and Humble Consulting by Edgar Schein
- Connect with Esther on LinkedIn
- Subscribe to the Supermanagers TLDR newsletter
The Interplay Between Leadership Power and Relationship Building (with Bill Tingle, Executive Coach)
đ Check out the resources mentioned here: https://fellow.app/supermanagers/bill-tingle-the-interplay-between-leadership-power-and-relationship-building/
As a leader, a certain level of power is needed to be effective.
In episode #152, Bill Tingle shares how he defines and accumulates power as a leader and how he utilizes it to improve the quality of teams.Â
Bill Tingle has over 30 years of experience working with technology professionals to advance their leadership skills. Some of his past clients include LinkedIn, Tripadvisor, EY and Stripe.Â
Today, Bill is an executive coach, helping leaders get their teams back on track through communication and strategy.Â
Tune in to hear all about Billâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[08:20] Developing soft skills
[15:10] Accumulating power
[18:20] Deep dive into defining power
[23:20] Clear communication
[27:43] The 5 language constructs
[31:20] Ask questions
[37:30] AI and change management
RESOURCES MENTIONED IN THIS EPISODE:
- https://www.tingleleadership.com/
- Connect with Bill on LinkedIn
- Read â The Courage to be Dislikedâ by Ichiro Kishimi and Fumitake Koga
- Subscribe to the Supermanagers TLDR newsletter
Special Inbetweenisode: Celebrating 3 Years of Supermanagers with Manuela Barcenas and Alexandra Sunderland from Fellow.app
đCheck out the resources here :Â https://fellow.app/supermanagers/manuela-barcenas-alexandra-sunderland-fellow-app-special-inbetweenisode-celebrating-3-years-of-supermanagers/
This is a special episode. An âinbetweenisodeâ if you will.Â
Weâre celebrating 3 years of powerful and impactful episodes with leaders from all walks of life by sharing short clips of conversations over the years that have made a lasting impact on todayâs special guests, Manuela and Alexandra from Fellow.app! Find the episodes and resources mentioned throughout this episode below.Â
Tune in to hear all about the past 3 years and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[03:30] How Supermanagers impacts FellowÂ
[07:00] Tamar on the definition of being done
[13:34] Melissa and Johnathan on being a boss
[22:19] David on connecting people to your mission
[29:15] Heidi on instilling the growth mindset
[36:34] Liz on knowing when to let someone fail
[46:36] David on empowering your team through delegating
[51:58] The common mistakes managers make
 EPISODES MENTIONED IN THIS EPISODE:Â
RESOURCES MENTIONED IN THIS EPISODE:
- Melissa and Johnathan Nightingaleâs newsletter Worldsbestnewsletter.com
- Read Davidâs book The Substance of Leadership
- Read the Beautiful Oops kids book by Barney Saltzberg
- Read Multipliers by Liz Wiseman
- Subscribe to the Supermanagers TLDR newsletter
The Tao of Management with Patrick Pichette: How Routines Drive Success and Empower Teams (with Patrick Pichette, Partner at Inovia Capital)
đ Check out the resources here: https://fellow.app/supermanagers/patrick-pichette-inovia-capital-the-tao-of-management/
Is personal development an afterthought for you or your team?
It shouldnât be!Â
A strong sense of purpose fuels motivation and provides team members with the determination to seize the day.
In episode #150, Patrick Pichette discusses the crucial role of effective processes and routines that facilitate effortless flow and alignment within a team.Â
Patrick Pichette is a technology leader with over 30 years of experience, having guided prominent companies like Google, Twitter, McKinsey, Sprint Canada, and Bell Canada through digital transformations and periods of intense growth. As Google's CFO from 2008-2015, he was instrumental in the company's strategic growth and the creation of Alphabet, overseeing nearly 150 acquisitions, including Nest and Motorola. Pichette also served on Twitter's board from 2017-2022, chaired the board from 2020-2021, and co-facilitated the company's $44B sale to Elon Musk in 2022.
In this episode, Patrick shares his blueprint for building high-performing teams, creating development plans, and trusting your team.Â
Tune in to hear all about Patrickâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:35] Becoming a super individual contributor
[09:40] Don't make development an afterthought
[16:50] Developing world-class employees
[21:20] Creating a development plan
[25:20] Routines are the Tao of management
[35:32] Lessons learned as the Chairman at Twitter
[40:32] Capture diversity immediately
Â
RESOURCES MENTIONED IN THIS EPISODE:
- Read Toyota Production System: Beyond Large-Scale Production by Taiichi Ohno
- Subscribe to the Supermanagers TLDR newsletter
The Paradox of Leadership: Motivate and Inspire vs Control and Demand (with Jay Powers, Leadership Instructor)
Leaders often feel like theyâre being watched. Because they are!Â
Actions speak louder than words.Â
If you are not getting the performance you are looking for out of your team, the first place you should look is in the mirror.Â
In episode #149, Jay Powers shares how he handles the weight of leadership, manages stress, and builds trust within teams.Â
Jay Powers has over 30 years of deliberate leadership development that includes 21 years of wartime service in Special Forces. Today, Jay is a Leadership Instructor helping build high performing teams and creating positive workplace cultures.Â
Jay shares valuable insights from his past, emphasizing the importance of healthy habits like sleep, fitness, nutrition, maintaining relationships, and having a spiritual aspect to help with stress management.
Tune in to hear all about Jayâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[5:40] New manager mistakes
[16:25] How to build trust
[26:14] Improving stress management
[30:20] Importance of sleep
[31:45] Getting people out of panic mode
[37:50] The paradox of leadership
[42:20] Empowering people to a place of discomfort
[42:08] Parting words of advice
RESOURCES MENTIONED IN THIS EPISODE:
- Check out â Legion Consultingâ
- Follow Jay on â LinkedInâ
- Read â The Speef of Trustâ by Stephen M. R. Covey
- Subscribe to the â Supermanagers TLDRâ newsletter
Reinventing Leadership in the AI Era: Becoming Customer Scientists and Shepherds of Talent (with Oji Udezue, CPO at Typeform)
https://fellow.app/supermanagers/oji-udezue-typeform-reinventing-leadership-in-the-ai-era/
Should leaders be afraid of Artificial Intelligence (AI)?Â
Rather than focusing on the fear, try using them on a regular basis. AI tools will give you superpowers!
In episode #148, Oji shares insights on how leaders can unlock the full potential of their teams and become effective shepherds of talent.Â
Oji Udezue is the Chief Product Officer at Typeform. He has years of experience leading product, design, data and content teams. Prior to Typeform, Oji led product teams at Atlassian, Calendly, and Twitter!Â
Throughout the episode, we explore the inevitable influence of Artificial Intelligence (AI) on team dynamics and work structures. We also emphasize the importance of customer calls and how Oji capitalizes on his writing prowess in leadership.
Tune in to hear all about Ojiâs leadership journey and the lessons learned along the way!
. . .
Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[06:00] New manager mistakes
[9:53] How can I build trust quickly?
[15:30] Approaching AIÂ
[20:48] Cadence of changes in a team
[24:30] Prioritizing customers
[29:00] Reinforcing team behaviour through rewards
[31:02] Selecting vs. nurturing good managers
[40:13] Parting words of advice
RESOURCES MENTIONED IN THIS EPISODE:
Follow Oji on Twitter
Subscribe to the Supermanagers TLDR newsletter
Practicing Transformational Leadership: How to Drive Change Through Influence (with Nathan Trueblood, Advisor)
Transformational leadership has a positive effect on mental health.Â
Leaders who adopt a transformational approach inspire others by encouraging team members to engage in creative thinking and tailoring their approach to the individual needs of each employee. Â
In episode #147, Nathan explains how to drive change within organizations by practicing transformational leadership.Â
Nathan Trueblood has many years of experience including working at companies like Box, Yahoo, EMC, Hadoop, OpenStack. Heâs a technologist, product leader, founder and mentor. Today, he is the founder of Trueblood Advisory.Â
Tune in to hear all about Nathanâs leadership journey and the lessons learned along the way!
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TIME-STAMPED SHOW NOTES:
[04:45] Distributed systemsÂ
[11:25] Delegating a problem versus taskÂ
[16:15] What is transformational leadership?
[20:46] Transformational leaderships and product teams
[24:17] Leading through influence
[32:11] Coalition of the willing
[37:46] Design alliances
[40:40] Doing a calendar auditÂ
44:57] Parting words of advice
RESOURCES MENTIONED IN THIS EPISODE:
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Trust Is a Four-Layer Cake: Why We Canât Avoid Uncomfortable Conversations (with Liane Davey, Author)
Team misalignment can often disguise itself as trust and dynamic issues. So how can managers and leaders ensure their teams are aligned and trust one another?Â
In episode #146, Liane explains the conflict debt that occurs when we avoid necessary, uncomfortable conversations. Liane Davey is the author of the book âThe Good Fightâ and is known as the âteamwork doctorâ and has over 25 years of experience working with hundreds of team to help them achieve high performance.Â
Liane shares how she approaches dysfunctional teams, why trust is a four-layer cake, and why there is no such thing as being fair as a manager.Â
Tune in to hear all about Lianeâs leadership journey and the lessons learned along the way!
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Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[4:19] Conflict debt
[17:55] One-on-one meetingsÂ
[21:25] Dysfunctional teamsÂ
[26:34] Trust buildingÂ
[37:03] Being fair as a managerÂ
[40:09] Returning to officeÂ
[46:05] What is worth fighting for?Â
RESOURCES MENTIONED IN THIS EPISODE:
Watch her video on 1 Yes and 3 Less
Follow Liane on Twitter
Read Made to Stick by Chip and Dan Heath
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Showing Up Fully Human: The Value of Understanding Yourself As A Leader (with Reggie Marra and Kent Frazier, Integral Coaches)
Everything is a story. And we have the power to revise and rewrite our stories at any time.
In episode #145, Reggie and Kent emphasize the importance of revising, emphasizing, and contextualizing our stories to serve our personal growth and development. Reggie Marra and Kent Frazier are the founders of Fully Human, an interdisciplinary collective of practitioners dedicated to serving the well-being and evolution of human beings.Â
They explain what integral coaching is and how this coaching methodology focuses on the whole human expression, and not just a part of it.
Reggie and Kent also speak on the importance of language in building relationships and creating successful teams, including the concept of voice dialogue.Â
Tune in to hear all about Reggie and Kentâs leadership journey and the lessons learned along the way!
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Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:34] Integral coachingÂ
[13:12] Fully HumanÂ
[17:52] Internal versus external worldÂ
[29:21] Operating systemsÂ
[34:52] Voices dialogue Â
[41:12] Reggieâs book
[42:40] Parting words of wisdomÂ
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RESOURCES MENTIONED IN THIS EPISODE:
Read Healing Americaâs Narratives by Reggie Marra
Read Know Thyself by Stephen M. Fleming
Read The Four Agreements by Don Miguel Ruiz
Subscribe to the Supermanagers TLDR newsletter
From Good to Great: Building a Winning Sales Team and Culture (with Mike Manzi, Principal & Fractional VP at Official Sales )
Everyone wants more sales, but what does it take to build a high-performing sales team?
In episode #144, Mike shares his wealth of knowledge on a range of topics, from how to create a winning sales culture to the importance of instilling values in your team.Â
Mike is a renowned sales leader, coach, and influencer. Previously, he was the VP of Sales at Time Doctor and has been a senior sales leader at various organizations.Â
Today, he coaches other organizations on how to build high-performing sales teams and is also an influencer on social media, particularly on TikTok, where he has millions of views, and shares sales and leadership knowledge with his audience.
Mike reveals how being insecure can actually be a superpower, and why some of the top performers he's worked with have been both overconfident and insecure.
Mike also shares a treasure trove of tactical advice, including how he conducts his one-on-ones and his secret to coaching sales reps to become top performers.
Tune in to hear all about Mikeâs leadership journey and the lessons learned along the way!
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Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:31] Early mistakesÂ
[8:46] High performing teamsÂ
[19:08] Building a winning sales cultureÂ
[25:23] One-on-one meetings
[33:39] CoachingÂ
[41:44] Mikeâs Social MediaÂ
[42:42] ResourcesÂ
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RESOURCES MENTIONED IN THIS EPISODE:
- Follow Mike on TikTok
- Connect with Mike on LinkedIn
- Subscribe to the Supermanagers TLDR newsletter
Speaking Is a Mindfulness Practice: A Playbook for Becoming a Better Storyteller (with Majeed Mogharreban, Expert Speaker)
Good communication requires us to be fully present and aware in the moment.Â
In episode #143, Majeed shares how communication can be a mindfulness practice and ways to become a better storyteller.Â
 Majeed Mogharreban is the founder of the Expert Speaker Institute, the premier resource for experts to grow their business with public speaking. Majeed has spoken at the United Nations twice and has worked privately with celebrities, politicians, an olympic gold medal winner, CEOs and top entrepreneurs.
Throughout the episode, Majeed uses the power of storytelling to further drive his point as we cover communication styles, workplace culture, and getting to know people better.Â
Tune in to hear all about Majeedâs leadership journey and the lessons learned along the way!
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Like this episode? Be sure to leave a âď¸âď¸âď¸âď¸âď¸ review and share the podcast with your colleagues.
. . .
TIME-STAMPED SHOW NOTES:
[04:44] Hiring based on priceÂ
[9:00] Storytelling for leadersÂ
[16:47] Storytelling tips for leadersÂ
[18:33] Articulating the company missionÂ
[31:38] Communication stylesÂ
[40:43] Expert Speaker by Majeed Mogharreban
[43:18] Leadership starts with self leadershipÂ
RESOURCES MENTIONED IN THIS EPISODE:
Contact Majeed for a keynote speech: Majeed@expertspeaker.comÂ
Follow Majeed on TikTok
Watch How Leaders Tell Stories