The Startup Executive

Throughout his childhood, Mike Reynolds had always been fascinated by comic books. He was not just an avid reader; he was also a budding artist, drawing superheroes and creating his own comic books. However, as he grew older, Mike realized that his passion for drawing was more a hobby than a career path.

His fascination for technology and business steered him towards a different path, leading him to pursue a degree in business and computer science at Purdue University. From there, he began his career in the tech industry during the boom of consulting in the late 90s, working at PriceWaterhouseCoopers and later at Aprimo.

In 2014, after nearly 15 years in product management, Mike founded Innovatemap, a company that helps businesses dream, design, and deliver meaningful software products. His journey from a comic book enthusiast to a tech visionary is a testament to his adaptability, passion, and relentless pursuit of knowledge and efficiency. Today, Mike continues to find ways to innovate and drive forward in the ever-evolving landscape of technology.

Show Highlights

02:26 Mike reveals his dislike for ketchup and preference for guacamole.

04:04 Mike shares his love for coffee and concerts.

05:12 Mike discusses his reading habits, favoring audiobooks and podcasts for efficiency.

06:22 Mike expresses his preference for podcasts over audiobooks.

07:10 Mike provides a brief background about himself, his family, and his journey into the tech industry.

08:38 The dream of becoming a comic book artist and how it evolved into a tech career.

10:00 Mike’s early career in tech consulting and how he was drawn to software over hardware.

13:52 Mike shares how he knew he wanted to go into tech, attributing it to his interest in business applications and software.

15:47 Grayson discusses how product management became a hot field during COVID.

16:02 Mike’s journey at Aprimo, starting as a software consultant.

17:10 Mike talks about his transition into product management, prompted by his natural instincts and feedback from the Aprimo team.

18:56 Importance of the product’s role in a company.

20:22 Mike discusses the genesis of InnovateMap and the decision to focus on digital products.

22:10 Mike explains the three components of a successful digital product: marketable, valuable, and usable.

24:15 Mike discusses how Innovatemap works with clients to create successful digital products.

26:38 Mike shares how Innovatemap grew organically through the success of the products they helped to create.

28:00 Mike talks about the challenges of managing a growing team and the importance of maintaining the company culture.

32:17 Mike discusses the formation of their early team and the importance of networking in business development.

33:42 Mike talks about the therapeutic and learning benefits he gained from networking.

36:16 Mike emphasizes the value of community and the importance of giving back.

38:36 The approach to balancing work and family life.

43:00 Mike highlights the significance of a founder's passion for the problem they're solving rather than the product itself.

48:26 Mike discusses the challenges faced by technical products in securing funding due to their focus more on the product than the problem it solves.

52:45 The importance of a founder's ability to effectively communicate their vision to their team.

54:16 The significance of having a compelling product narrative that clearly conveys the product's value is discussed.

56:55 Mike highlights the need for a comprehensive understanding of the target market and the problem the product is solving.

LINKS MENTIONED

Connect with Mike Reynolds on LinkedIn:

Lauren James is the executive director of the Mitch Daniels Leadership Foundation (MDLF). She is a Hoosier by birth and choice, hailing from Bluffton, Indiana. Lauren pursued her college education at Ball State University and has had a diverse career, including internships at the Indiana State House, the Lieutenant Governor's Office, and the Indianapolis Colts and a number of roles at ExactTarget and Salesforce before joining MDLF.

Lauren is passionate about making a positive impact and is involved in various community organizations, including the United Way of Central Indiana and the Indiana Repertory Theater. She shares insights on relationship management and event marketing, highlighting the importance of building connections and creating memorable experiences. Mentorship has played an important role in her career, so she intentionally dedicates time to mentoring weekly. Ultimately, Lauren believes in the importance of purpose and passion in the professional world and shows up boldly and authentically in her career and in her community. Lauren concludes by discussing her goals for MDLF and the impact she hopes to make in the state of Indiana.

Show highlights:

4:43 A background on Lauren’s life

9:23 Don’t be afraid to become a beginner

13:53 Bringing passion into the professional world

22:55 What it’s like to have mentors

25:15 Learnings from the book “Atomic Habits”

27:24 Why it’s never too late to go for “it”

31:35 Doing a little bit of everything

39:39 There is always a platform where you can pour your passion into

48:42 Things that make an event special

51:35 Remembering and connecting with people

1:01:02 Advice to younger self

LINKS MENTIONED

Connect with Lauren James on LinkedIn:

The convergence of public policy, business, and non-profits offers a wealth of opportunities for individuals to make a meaningful impact on their communities.

Emily Krueger, CEO of 16 Tech Innovation District, shares her journey from working in the political arena to becoming a startup executive. She discusses the importance of being open to new opportunities and the value of having a broad range of experiences. Emily also highlights the role of government in supporting startups and the challenges and rewards of leading a nonprofit organization.

By embracing an entrepreneurial mindset, leveraging government support, and building vibrant startup ecosystems, we can create a future where innovation and community impact go hand in hand.

Show Highlights:

01:28 Emily's background and unique perspective as a tech entrepreneur's spouse

03:07 Emily's journey into the political arena

04:18 How Emily ended up working for Senator Lugar

10:04 Why Emily recommends pursuing grad school after professional experience 

11:46 The importance of considering function, industry, and geography in career pivots 

13:23 Working at Baxter Healthcare and managing Senator Lugar's reelection campaign

16:08 Transferable skills from government sector: adaptability, writing, customer service 

18:09 Learning from mentors, observing decision-making, and writing like Senator Lugar 

26:53 Why Emily joined LDI 

27:48 Variety of experiences for Emily at LDI 

30:09 Transition from chief of staff to 16 Tech’s executive role 

33:32 Entrepreneurial journey of 16 Tech

38:54 Importance of sustainable business models for non-profits

41:41 Engineering serendipity in the face of COVID

45:58 Government's role in helping startups develop and grow

54:49 Indianapolis' opportunities for young professionals to get involved

55:20 Traits that make an effective board member

57:52 How visibility changes the dynamic of being a startup CEO

58:08 CEO's role as chief storyteller and cheerleader

59:57 How to progress in a career at the intersection of public policy, business, and nonprofits 

1:01:40 Importance of seeking roles where you can have the largest impact

LINKS MENTIONED

Technology and education are now inseparable, and Julien Clement, Director of Certification and Automation at Workato, shares the importance of continuous learning and education for personal and professional growth. He recalls his experience at HubSpot and the challenges of scaling the HubSpot Academy, emphasizing the need to balance quality and quantity in certification programs. 

Additionally, our guest talks about the effects of artificial intelligence on education, what is required to adjust to the shifting environment, and he offers insightful guidance on how being flexible and having a problem-solving outlook are essential for success in a scale-up business.

Show highlights:

1:25 How Julien started on his career

8:25 Seize every opportunity

13:49 Why HubSpot would invest in something that has no ROI

16:46 The people that make up HubSpot

25:02 HubSpot's higher education initiatives

27:24 The push backs that come with partnerships with higher ed

29:17 How to determine what viewers want to see in HubSpot

35:00 How to convince people to dig deep into learning

37:42 Creating a good product with your team

40:19 Challenges that come with scaling user base and goals

50:07 Keeping products up to date

56:44 Transitioning from HubSpot to Workato

1:04:24 Building content strategy in Workato

1:05:24 Big differences of Workato from HubSpot

1:08:40 Will AI replace basic admin works

1:13:50 Advice for people who want to pursue the education space

LINKS MENTIONED

Connect with Julien Clement on LinkedIn:

https://www.linkedin.com/in/julien-pierre-clement/

Connect with Grayson Faircloth on LinkedIn:

In this episode, Zach Jones, the Chief Revenue Officer of

TechnologyAdvice, shares his journey from starting as an intern to becoming a C-level executive. He emphasizes the importance of hard work, continuous learning, and outpacing the business. Zach discusses the growth of TechnologyAdvice, the acquisitions they have made, and their focus on owning and building audiences. 

Our guest also talks about the impact of AI, content, and SEO on their business and the importance of maintaining high-quality, relevant content.

With a background in B2B media, Zach has played a key role in TechnologyAdvice's expansion into a worldwide organization. He is passionate about providing better experiences for B2B tech buyers and helping them make informed technology purchasing decisions.

Show highlights: 

2:07 Zach Jones’ humble beginnings 9:45 Shifting focus to B2B  12:13 Zach’s journey from being an intern to a boss 17:35 The power of reading books and working hard 18:46 Sales is a numbers and effort game 21:04 Be diligent in using your time 23:55 Becoming productive remotely 25:57 Revenue equation explained 30:03 How Technology Advice grew over the past 10 years 37:36 What makes Zach's company unique 40:01 Audience development as the biggest function within the business 41:48 Balancing earning revenue and keeping the audience 45:20 How first-party data plays a direct impact on their business 47:54 Handling time and trust differences between clients 50:43 Bidding for better spots in the newsletter for more traffic engagement 53:27 How to keep subscribers closer 58:18 Venturing into localizing sites to cater to customer requests 59:49 How AI will affect business 1:01:34 Importance of having a growth mindset and say yes to opportunities

LINKS MENTIONED

Connect with Zach Jones on LinkedIn:

Leading a startup company is surely intimidating and comes with tons of ups and downs. But do non’t fear, as it also brings valuable life lessons and satisfying rewards you can use for a lifetime.

In this episode, Mike Preuss, CEO and founder of Visible, shares his journey as a first-time founder and the lessons he has learned along the way. He discusses his background in technology and entrepreneurship, his experience in the Orr Fellowship, and how he started Visible to solve the problem of investor-founder communication. Our guest also talks about the importance of trusting your gut as a founder, the value of building relationships with investors, and the key metrics investors care about when evaluating startups.

Visible is a platform that helps founders update investors, manage fundraising, and track KPIs in one place. Mike’s background in technology and entrepreneurship and experience as head of business development for Formstack taught him useful skills that he now uses in his own company. He is also passionate about helping founders succeed and has a deep understanding of the investor-founder relationship.

Show highlights:

1:33 Mike's humble beginnings

5:34 Orr Fellowship explained

12:30 Hustle and confidence as useful learnings

17:25 The advantages and disadvantages of B2B and B2C

22:57 How Visible grew over the past years

26:45 Advice to first-time time business founders

35:38 Changes in business products

37:30 Raising money as a start-up founder

42:25 Why you need to be educated about financing your company

47:39 Raising funds by frequently updating current investors

52:29 The proper way to communicate with investors

56:04 Early-stage companies are a team more than anything

57:50 Ways to pitch your team as a big strong suit for potential investors

1:03:19 Living with no regrets

LINKS MENTIONED

Connect with Mike Preuss on LinkedIn:

In this episode, Dawn Lively-Jenkins, chief executive officer and co-founder of Fullstack, walks us through her over 11 years of experience in the human resources industry. She started her career working for a third-party management company that oversaw assisted living and nursing homes in Indiana. She then moved on to work for a professional employer organization (PEO), where she worked her way up to a co-director position.

In 2016, Dawn joined Developer Town as their HR lead, and in 2017, she started laying the groundwork for Fullstack PEO. Dawn is passionate about creating a positive and transparent work culture and helping businesses navigate the complexities of HR.

Our guest emphasizes the importance of culture and development in an organization and highlights the unique perspective that an HR background brings to the role of CEO. She also provides insights on managing HR during periods of rapid growth and offers tips for effective employee recognition and professional development.

Show Highlights:

00:42 Dawn's background

03:26 Becoming a CEO was not in her plan

13:20 What is a professional employer organization (PEO)

17:18 What a company should look for in a PEO

20:27 Managing human resources and the onboarding process

27:40 Getting to a certain mass before you have a culture to rely upon

31:14 Mixing friendship with business

34:06 The mistake she made as a PEO

38:28 Not everybody is meant to be a mentor

47:47 A proper approach to achieving continuous learning and professional development in a start-up business

53:53 Getting involved is essential

LINKS MENTIONED

Connect with Dawn Lively-Jenkins on:

How is psychology related to business? They both deal with understanding and building relationships with people.

In this episode, Brian Millis, a leadership consultant and the vice president of sales and marketing at ADVISA, talks about his education in psychology and liberal arts and how he stumbled into the software startup world. He also shares his experience managing a lab and conducting research on the effects of sleep deprivation on children's behavior and cognitive functioning. Brian reflects on the valuable skills he gained from his first job and why he decided not to pursue a Ph.D.

Brian looks back on his over 11 years of experience in the industry and how he worked with a wide range of clients to help them improve their leadership skills and create a positive work culture. He also emphasizes the value of building relationships and listening to customers in sales.

Our guest then explains his role at ADVISA and how the company helps struggling leaders become more effective in their roles. Brian highlights the significance of data in understanding and improving leadership practices.

Show Highlights:

00:43 A background on Brian's life13:18 The best salespeople have to be interested in what they're doing17:37 An unexpected career in Technology22:17 Transition from recruiting to SaaS25:35 Brain science meets business28:28 You have to connect to people on a human level32:06 Journey from an entry-level role to director of sales37:48 Success leaves clues; be a student of it41:50 Every step has been opportunistic53:48 Work culture is the byproduct of how people behave and what's normalized55:53 Building an intentional culture is not a quick fix01:07:51 The way you see things is just your perspective

LINKS MENTIONED*

Connect with Brian Millis on:

In this episode, David Kerr, managing director at Allos Ventures, a venture capital firm based in the Midwest, shares his entrepreneurial journey, starting from his high school days when he imported bikes from Italy to his experience running various businesses in his twenties. He then transitioned into the tech world and eventually became the CEO of Tinderbox, a software company that was later acquired.

David discusses the importance of knowing your risk profile and passion when starting or buying a business. He also emphasizes the value of building relationships and providing support to portfolio companies as a venture capitalist.

Business does not only revolve around numbers but also trust and connections. Here, you will get to know the value of patience, being proactive, and being intuitive in every step of your business career.

Show Highlights:

1:01 How David started his entrepreneurial journey

06:06 David's fascination with the enterprise of business

11:50 The pros and cons of running a business

16:00 Know your risk capital appetite before starting a business

21:21 Work with people you like and respect

27:50 People buy from people they trust

30:59 Artificial Intelligence's role in productivity

38:08 Be patient, raise your hand, and keep your eyes open

47:02 How to convince people to invest in your company

01:05:20 Value board meetings as strategy sessions

LINKS MENTIONED

Connect with David Kerr on:

How important is peer learning in sales training and development? It helps you build relationships that are crucial for your overall success.

In this episode, Tanner Lacey, head of New Member Sales at Sales Assembly, discusses the significance of establishing relationships and the value of go-to-market strategies. He also provides insights into sales commissions and the common mistakes companies make in their compensation plans. He also emphasizes the need for simplicity and transparency in commission structures.

Our guest has a background in early-stage startups and a passion for go-to-market strategies. He is dedicated to helping teams improve their sales skills and become more effective in their roles.

Tanner explains the different stages of startup growth and the challenges and opportunities that come with each stage. He highlights the importance of hiring the right people and building a strong team. Tanner concludes by discussing the role of partnerships in sales and the focus on relationship selling at Sales Assembly.

Show Highlights:

2:01 Tanner's family background

5:23 How Tanner's previous experience as a call center agent relates to his current job

9:30 How marketing helps in sales

19:25 You can crowdsource knowledge

21:32 The misconceptions about commissions

30:57 Growing pains are necessary

37:11 The upside of choosing a downgraded job title

46:37 What is foundational training?

52:41 How to assess business progression?

1:01:08 Selling learning and development

LINKS MENTIONED

Connect with Tanner Lacey on:

Coming up with ideas is great, but executing is better. Yarkin Sakucoglu did both. He found the right people, launched Socio, failed a lot, constantly adapted to the needs of the business, and successfully merged with WebEx Events about 5 years later.

In this episode, we are excited to introduce Yarkin Sakucoglu, whose impressive accomplishments have earned him a spot on Forbes' prestigious 30 Under 30 list. Alongside Grayson and Crystal, he shares how he met co-founders, built a company at 19 years old, failed more times than he can remember, and found and gave mentorship along the way.

Show Highlights:

01:58: Recounting the story of migrating to a foreign country and meeting the co-founders 03:26: Describing how Socio was the first big break in entering the business world 04:19: Sharing childhood entrepreneurial experience of selling phone accessories in Turkey 06:59: Emphasizing that ideas are precious, but the execution is everything 10:12: Highlighting the importance of building an application and learning distribution as an essential part of running a business 12:35: Acknowledging the significance of listening to customers' needs to improve the product 14:11: Stressing the essence of having the right people to work with and build a business 20:27: Celebrating the progression in the development of one's business 25:21: Acknowledging the pressure of being a single child and chasing the dream 30:19: Discovering the benefits of email communication in reaching a wider audience for the business 33:14: Explaining the five central departments of the company 36:41: Describing the cycle of trying, messing up, learning, and having the right mentors to grow 40:39: Acknowledging that failure is a part of the job 45:45: Recognizing that a fresh approach can change things from the usual 48:34: Explaining the process of ROI and how to manage it better with data analysis 54:20: Sharing experiences of partnering with Cisco 58:35: Anticipating the things Yarkin looks forward to in his marketing venture 1:01:00: Listing the considerations to take into account when entering the business world

LINKS MENTIONED:

Connect with Yarkin Sakucoglu on:

Two minds are greater than one. With another voice and mind, more relevant topics could be explored and discussed, broadening the scope of our knowledge.  

In this episode of the Startup Executive Podcast, Grayson Faircloth introduces Crystal Bell as a new co-host, and they discuss their goals for the podcast, which include having conversations with guests about a wide range of topics, learning from their experiences, and helping guests share their stories at scale. They also emphasize the importance of being open to new ideas and perspectives and learning from each other.

Crystal and Grayson have a "get-to-know-you" episode to introduce themselves and discuss their expectations and goals for the podcast. They will explore the concept of "micro mentors" and how everyone can learn from each other. They emphasize the importance of being open to new ideas and perspectives, and how the podcast can help people achieve that.

Show Highlights:

01:18 Grayson and Crystal discuss the reason for bringing in a co-host

03:47  Starting the conversation by introducing themselves

07:36  Crystal shares her first reaction to being invited to be a part of the podcast

10:06  Setting goals and expectations for the future of the podcast

21:55  Highlighting people and values as an investment that makes the business run

26:03  Exploring their favorite food experiences and preferences

29:11  Swing big type of thing scenarios as business motivation

33:47  Grayson narrates the story of the IOS App Development

39:33  Understanding the boundaries over being a troublemaker

45:34  Crystal talks about the motive for majoring in Civil Engineering

47:48  The Journey of Water Quality Research and Camp Kelly

56:35  Mentoring in groups versus one-on-one

59:49  Leadership Camps and building friendships

1:04:20  Grayson and Crystal discuss what being a start-up executive means

LINKS MENTIONED:

Connect with Crystal Bell on: 

Have you ever wondered what makes people successful? It's their hard work and perseverance in the face of life's challenges. Rising above failure is the first step towards a new mission and vision for success.

Are you looking to build an exceptional team? Effective recruitment and referral methods, it is highly possible to attract outstanding candidates.

In this episode, Scott Sinatra, CEO and Co-founder of Bountiful, inspires us to elevate our professional and personal capabilities. He shares his success story and how he was inspired to build Bountiful based on his own journey of referrals and recommendations.

Scott is optimistic about startups and he shares how he leveraged his own skills and experiences. He also guides us through the process of building a diverse and robust team of people who are not just looking for a job but also a company they are passionate about.

Show Highlights:

01:18 - Brief introduction about Scott's background

02:24 - Scott shares how he developed skills and connections with Parametric Technology Corporation.

04:32 - Scott talks about his experiences with Glassdoor and how it led him to work with LinkedIn.

10:15 - The difference between having a safety net and embracing innovation with various ideas is discussed.

15:35 - Scott shares his inspiration for diversifying homogeneous professional teams.

17:24 - Scott discusses the challenge of creating a great team within six degrees of separation.

23:34 - The big impact of the network effect in introducing diversity is emphasized.

27:25 - Scott explains how a company can be complementary to the market ecosystem.

30:59 - The power of scoring methodology for fast recruitment breakdown is explained.

44:06 - The cold start problem is identified as a core challenge in building a company network.

49:48 - Things to consider when thinking of starting a new company are discussed.

52:59 - Scott expresses his appreciation for CEOs who make working under pressure look easy.

LINKS MENTIONED:

Connect with Scott Sinatra and learn more about Bountiful, head on to:

Are you looking to skyrocket your business's sales? Sales are a key indicator of how well a business is performing in the market. Sales coaching can guide us to the next level in the world of business.

In today's episode, we are joined by Rob Lime, an integral part of Lushin Inc., who shares with us how to achieve the highest profits through increased sales and improved company performance. He also discusses his personal journey of becoming a sales coach, despite not being a natural salesperson.

Rob highlights the importance of sales as a reflection of a company's competence and stresses the significance of improving sales skills and values in order to boost performance.

Show Highlights:

02:39 Sales coaching is the most enjoyable and significant part of the job

04:33 Rob stumbled into sales accidentally

10:35 Rob had a problematic relationship with money at the beginning of his sales journey

13:53 Being uncomfortable talking about money as a Sales Person

16:34 Self-assessment as part of the diagnostic process of sales coaching

20:04 CEOs do not see some issues that can hurt their business

27:00 Big companies can get away with worse sales people

29:43 Great salespeople do not mind being interviewed

32:21 Money tolerance is essential for business success

34:54 Overcoming rejection is key to succeeding with brilliant ideas

39:58 Sales coaching involves discovering

42:32 Asking good questions is a common trait among top salespeople

45:23 Hiring decisions affecting sales people achievement levels

47:12 Training commitment is challenging

48:34 Revenue is not the only measure of success

52:18 Relationships are overrated in sales

55:38 Asking how the meeting ended is a better question than how it went

57:04 Great sales managers prioritize the team's well-being.

LINKS MENTIONED:

Connect with Rob Miles and learn more about Lushin Inc., head on to: 

Are you interested in learning how to effectively lead your team? Your leadership directly impacts the success of your team. Executive coaching has proven to be a valuable tool for CEOs and executives seeking to improve their leadership skills and guide their companies toward success.

In today's episode, we are joined by J. Ryan Williams, CEO of REACH-ABLE, an executive coaching firm focused on revenue leadership teams. Ryan will provide insights on how to effectively handle sales and share his personal story of self-determination that has contributed to his professional success.

Ryan's natural curiosity sparked his interest in executive coaching, and he is passionate about helping individuals and teams reach their full potential. His vision of creating a better world through people improvement has enhanced his skills and expertise.

Ryan's executive coaching experience spans high-potential leaders from generation-defining technology companies such as Zoom, Lyft, and Airbnb, as well as veterans of the US Navy SEAL Teams and Top Gun instructors. His clients all possess outsized potential and the capacity for enormous impact in their organizations.

As a sales leader, Ryan built a $58M sales team and sales training program for 350 sales reps at AdRoll, Inc Magazine's fastest-growing advertising company of 2011 and 2012. He later joined a Y Combinator-backed data startup as VP of Sales, where he grew revenue from $4-$12M and supported a $15M Series B fundraise. Ryan has been an invited speaker at LinkedIn, Adobe, Lyft, Asana, Stanford University, Haas School of Business, and the University of Chicago.

J. Ryan's coaching practice has been recognized by Business Insider and Forbes, underscoring the value and expertise he brings to his clients.

Show Highlights:

01:41 - Helping Clients Master Sales Through Executive Coaching

04:45 - Self-Determination as the Core of Executive Coaching

07:00 - Ryan's Journey from Education to Sales to Coaching

14:03 - Natural Curiosity: A Key Factor in Ryan's Success

17:31 - The Importance of Making a Positive Impact on the World

22:00 - The Montessori Method as an Inspiration for Sales Coaching

29:19 - Finding the Right Coach for the CEO

37:08 - The Difference Between Mentoring and Coaching

45:17 - A Story of an Executive Power Move

50:35 - Assessing Your Potential to Improve Your Professional Standing

54:08 - Asking "What Could You Do?" Instead of "Where Do You See Yourself in 5 Years?"

56:33 - Strategies for Receiving Feedback and Developing Your Skills

1:04:32 - The Four Elements of Trust in Executive Coaching

1:18:25 - Different Types of CEOs and Their Unique Challenges

Links Mentioned:

Connect with J. Ryan Williams and learn more about REACH•ABLE, head on to: 

Marketing is one of the keys to reaching potential customers and boosting sales. That’s why investing in a great marketing strategy designed by experts will help you get ahead of the competition. How can you use marketing to open up more opportunities for your business?

Helping People and Companies reach their Full Potential (with Joe Jordan of Ship Sigma)

Do you want to set your team up for success? Then surround yourself with amazing people and ask great questions. The opportunity is endless if only you understand the value of connectivity and the power of multiplication.

Do you want to move quickly from an individual contributor to a leadership role? Then you need to listen to the people around you. Get their ideas and use that information to make decisions and grow.

What do you think is the best marketing strategy to grow and scale a startup? You probably aren't going to like this, but the hard truth is there is no perfect solution.

Everything can change, and to be able to grow, we need to experiment and change for the better.

What is the best way to keep customers happy and achieve business success? Connect and communicate with them! Ask for their feedback and use it as a strategy to improve and scale. It gives customers a positive experience and makes your job easier.

Want to grow fast in your career? Then work with the smartest people that you can find.

From student athlete to business owner to sales professional and leader. Different roles with one main goal, to succeed.