InsideDT: The Inside Digital Transformation Podcast
By Allen Bernard
The Inside Digital Transformation podcast provides business and technology leaders with a deeper understanding of the technologies that are revolutionizing their organizations and the markets they serve.
We talk with business leaders, industry analysts, academics, authors, entrepreneurs -- anyone who can provide busy decision makers with the insights they need to make better technology decisions faster.
InsideDT: The Inside Digital Transformation PodcastOct 26, 2023
S1:E35 - Boston Consulting Group's Francois Candelon: How to Adopt Gen AI in Business
In this episode, I’m speaking with François Candelon, Global Director of the Boston Consulting Group’s Henderson Institute about how organizations can adopt generative ai, where to use it and what to expect when they do. AI is everywhere today but it is mainly used to carry out a very narrow set of tasks. Gen AI is different. It is interactive, can be programmed using the human voice and can be used -- without modification -- to create competitive advantage. We are in a moment of creative destruction.
For more information on this topic, check out Fracious’ article How People Can Create—and Destroy—Value with Generative AI
S1:E34 - EY's Dan Diasio: How to Build Trust in AI
In this episode, I’m speaking with Dan Diasio, EY’s global AI consulting leader, about how to overcome the trust issue that has take over the AI conversation. Until ChatGPT hit the scene in Nov. of 2022, AI wasn’t something most people realized was hard at work sifting through their data, providing voice assistants on their phones, or helping businesspeople make critical decisions that affected their daily lives. Today all that has changed. And people are afraid.
S1:E33 - Deloitte's CMO Scott Mager: The Impact of GenAI on Marketing Today and Tomorrow
Today, I’m speaking with Scott Mager, chief marketing officer for Deloitte U.S. about the impact Gen AI is having and will have on marketing. Because it is so useful even its current form, Gen AI is already being widely adopted in marketing department of every size and stripe to create content, iterate ideas, and even create the outlines of strategic marketing campaigns from scratch. The use of this powerful technology is just getting started so tune in to understand where we are and where we about to go.
S1:E32 - Broadridge's Joseph Lo: How Today's AI Changes Everything
In today’s episode I’m talking with Joseph Lo, Head of Enterprise Platforms at Broadridge, about how today’s AI, that is based on foundation and large language models, differs from the point-solution AI that is embedded in so many business systems today.
Today, we can interact with a machine in a way that is almost human. What started out as a very interesting parlor trick in ChatGPT is about to transform how and where AI can and will be used in the very near future.
S1:E31 - Zinnov Rajat Kohli : How Next Gen Tech Will Benefit SMBs
In this episode, I’m speaking with Rajat Kohli, a partner in the digital transformation consulting practice of Zinnov, about the impact emerging technologies such as AI and cloud will drive growth and profits at SMBs, not just by automating more processes and cutting costs but by freeing up the strategic brain power of its employees. To reap these rewards, SMBs will need to change how they look at technology – focusing on its benefits not just the costs.
Resource links:
Rajat’s LinkedIn page: https://www.linkedin.com/in/rajat-kohli-2aa2068/
Company website: https://zinnov.com/
Link to Allen’s website: https://www.techcopy.net
Link to report (gated): https://zinnov.com/macro-trends/us-smb-small-medium-business-market-report/
S1:E30 - Dr. Rahul Shah - How GenAI can Transform the Patient-Doctor Relationship
In today's episode, I’m speaking with Dr. Rahul Shah an Orthopedic Spine & Neck Surgeon and a partner with Premier Orthopaedic Associates in New Jersey, about how patients, doctors, and the medical profession writ large can benefit from generative AI.
Just using chat G P T today in its current form, for example, can help shorten the time it takes for doctors to really understand what patients are going through, aid in diagnosis, and streamline after-visit note taking and recording keeping—all leading to better patient outcomes.
S1:E29 - AT&T's Theresa Lanowitz: Securing the Ever Expanding Compute Edge
In today’s episode, I’m speaking with Theresa Lanowitz, Head of Cybersecurity Evangelism at AT&T Business, about the ever expanding compute edge.
The edge is evolving rapidly and most organization are actively embracing the business opportunities it brings. But it is complex so securing it is more important than ever. Thankfully security is a board room imperative today so CXOs have the mandate and, hopefully, the resources they need to stay one step a head of the bad guys.
Resource links:
Theresa’s LinkedIn page: https://www.linkedin.com/in/theresalanowitz/
Company website: www.att.com
Link to Allen’s website: https://www.techcopy.net
S1:E28 - Lenovo's Claudia Contreras: How CXOs Implement Sustainable Digital Transformation
Today I’m speaking with Claudia Contreras, Executive Director of Global Sustainability Services at the computer giant Lenovo about how business leaders can implement sustainable digital transformation. Sustainability is key to ensuring a future in which all of our children have the same shot at achieving their full potential as we did.
If we continue on our current path of unrestrained and unrelenting consumption without consideration for the long term impacts it is having and will have for generations to come, the chances of that happening diminish by the day.
Resource links:
Claudia’s LinkedIn page: https://www.linkedin.com/in/claudia-contreras-gomez-52405953/
Company website: https://www.lenovo.com
Link to Allen’s website: https://www.techcopy.net
S1:E27 - Lawrence Gasman: Understanding the Current and Future State of Quantum Computing
In today’s episode I’m speaking with Lawrence Gasman, the founder and President of Inside Quantum Technology, about the current state of quantum computers, why they are so powerful and how, when combined with other technologies such as AI, they will begin to solve real world problems that one day could have major impacts on everything from medical research to the materials that make up our everyday lives.
Resource links:
Lawrence's LinkedIn page: https://www.linkedin.com/in/lawrence-gasman-7480511/
Company website: https://www.insidequantumtechnology.com/
Link to Allen’s website: https://www.techcopy.net
If you would like to become a sponsor, please let Allen know at abernie182@gmail.com.
S1:E26 - Genpact's Amaresh Tripathy: Four Data Strategies to Make Digital Transformation Work for Business
In this episode, I'm speaking with Amaresh Tripathy, Genpact's strategic advisor for Data and Analytics, about the central role that data plays in digital transformation today.
In the early days, digital transformation was all about automating paper processes. Today most organizations are well beyond that phase. They are now looking at how to turn digital technologies into business advantage.
Key to that effort is combining data and analytics to gain the insights they need to revamp their business processes or even their entire organizational and business models to better meet their customers where they are with the products and services that they want.
Resource links:
Amaresh’s LinkedIn page: https://www.linkedin.com/in/atripathy/
Company website: https://www.genpact.com
Link to Allen’s website: https://www.techcopy.net
If you would like to become a sponsor, please let Allen know at abernie182@gmail.com.
S1:E25 - Cloudflare's John Engates: The Impact of AI on Enterprise Cyber Security
In this episode, I’m speaking with John Engates, Field Chief Technology Officer at the content delivery network and cyber security provider Cloudflare, the impact AI will have the ability of the good guys to secure an ever-increasing and porous network perimeter as well as how the bad guys are using AI tools such as voice spoofing and deepfakes combined with refined social engineering attacks to break down even the best defenses.
Resource links:
John’s LinkedIn page: https://www.linkedin.com/in/jengates/
Company website: https://www.cloudflare.com/
Sponsor link
Link to Allen’s website: https://www.techcopy.net
If you would like to become a sponsor, please let Allen know at abernie182@gmail.com.
S1:E24 - Nationwide's Tom Paider: How to Create Great Digital Experiences
In this episode, I’m speaking with Tom Paider Vice President of Digital Workplace Technology at the insurance giant Nationwide about how they are using digital technologies to create extraordinary experiences for the company’s 30,000 employees.
Post covid, 50% of Nationwide’s employees work from anywhere so the company transformed its personal tech department into the multidisciplinary office of workplace experience. The goal is to meet employees where they are with the technologies they want to do their jobs with as little friction as possible.
Resource links:
Tom's LinkedIn page: www.linkedin.com/in/thomaspaider/
Company website: www.nationwide.com
Link to Allen’s website: www.techcopy.net
If you would like to become a sponsor, please let Allen know at abernie182@gmail.com.
S1:E23 - BMC Software's Ram Chakravarti: The Essential Elements for Successful Digital Transformation
In this episode, I’m speaking with BMC Software CTO, Ram Chakravarti, about the changes IT organizations must undertake to successfully execute digital transformation today.
Ram stresses the importance of collaboration between IT and the business since successful business outcomes today are shared affairs. He also highlights the need for speed and agility to get new and improved products and services into the hands of customers faster … something all businesses depend on IT for their very survival.
Resource links:
Ram's blogs: https://www.bmc.com/blogs/author/ram_chakravarti/
BMC website: https://www.bmc.com
Ram's LinkedIn page: https://www.linkedin.com/in/ram-chakravarti-a59966/
Link to Allen’s website: https://www.techcopy.net
If you would like to become a sponsor, please let Allen know at abernie182@gmail.com.
Topics discussed:
- Definition of digital transformation
- Five key areas of digital transformation
- Cultural shift in successful digital transformation
- BMC's role in IT infrastructure management and automation
- The concept of the autonomous digital enterprise
- Collaboration among strategic partners
- Tying initiatives to business outcomes
- Case studies and practical examples
- Different mindsets in IT leadership roles
- The importance of collaboration and human input in deploying technologies
Entities mentioned:
- BMC
- Navistar
- Circuit City
- BestBuy
- RadioShack
S1:E22 - Dell's John Roese: Demystifying the Multicloud
In today’s episode, I’m dissecting the multicloud with the help of John Roese, Global CTO at Dell Technologies. After 15 years of rapid adoption, most companies today have multiple clouds. What they don’t have is true multicloud.
Rose and I talk about how companies are rethinking cloud and IT services holistically to better understand how, collectively, multiple clouds can be turned into a multicloud that meets the organization’s need for centralized security, management, and control while still enabling use cases that take advantage of the collective and individual capabilities multiple clouds have to offer.
Resource Links:
John's LinkedIn page: https://www.linkedin.com/in/johnroese/
Company website: https://www.dell.com
Link to Allen’s website: https://www.techcopy.net
If you would like to become a sponsor, please let Allen know at abernie182@gmail.com.
S1:E21 - Citizens Bank's Beth Johnson: How the Bank is Using Digital to Improve the Customer Experience
In this episode, I’m speaking with Beth Johnson, chief experience officer (CXO) of Citizens Bank, a $223B regional bank headquartered in Rhode Island, about how they are leveraging digital transformation as their go-to-market strategy. Digital technologies provide the backbone of how they interact with customers across 14 states.
On they back end, like most banks, they are leaning heavily on digital technologies to become more efficient and responsive to an always-on customer base. In one instance, they took a home equity line process that took 40 days down to just seven.
And, of course, they are looking at how they can use GenAI to better understand and service their customers.
Resource links:
Beth's LinkedIn page: https://www.linkedin.com/in/beth-s-johnson/
Company website: https://www.citizensbank.com/homepage.aspx
Link to Allen’s website: https://www.techcopy.net
If you would like to become a sponsor, please let Allen know at abernie182@gmail.com.
S1:E20 - PwC's Cenk Ozdemir: Strategies for Maximizing Cloud ROI
In this episode, I’m speaking with PwC's Cloud & Digital Lead Cenk Ozdemir, about cloud ROI—how it has changed from the early days of cost mitigation to a central pillar in how organizations enable new business models while streamlining business processes and speeding time-to-value for new products and services.
But, to get the most ROI from your cloud strategy, you have to go back to basics. You need to understand why you went there in the first place. A surprising number of companies do not. Smart companies are reevaluating their reasons for going to cloud, what they wanted to get from it then and what they need to get from it now.
Post-Covid-19, the era of cloud 2.0 has begun. Figuring out how to make the most of it is now the No.1 challenge for businesses—not whether they should be there or not. Cloud is an essential technology for every business regardless of size, geography or industry and will only become more important in the age of AI.
Resource links:
Cenk's LinkedIn page: https://www.linkedin.com/in/ozdemir/
Company website: https://www.pwc.com/
Link to Allen’s website: http://www.techcopy.net
If you would like to become a sponsor, please let Allen know at abernie182@gmail.com.
S1:E19 - MTN Group: How a $12B Telco Turned Procurement into a Value Center Using AI
In this episode, I’m speaking with Guarav Sharma and Laila Kakar about how they used AI and app rationalization (10 ERPs into just one) to transform the procurement function of Africa’s MTN Group, a $12B telco, from a cost center to a profit center.
To solve the many challenges they faced, MTN developed:
An AI-powered chatbot that stays informed by observing a variety of company data streams
Robotics process analytics focused on 15 high-impact business processes
A recommendation engine focused on value generating opportunities, and
A decision-support system based on game theory to supports negotiations with other vendors in complex multi-unit tenders in part by simulating 50+ million negotiation scenarios.
Guarav is MTN’s senior manager for procurement excellence and Laila is MTN’s senior data analytics manager.
Resource links:
Guarav’s LinkedIn page: https://www.linkedin.com/in/supernegotiate/
Laila’s LinkedIn page: https://www.linkedin.com/in/laila-kakar/
Company website: https://www.mtn.com
Link to Allen’s website http://TechCopy.net
If you would like a shareable edited transcript of this episode, please contact Allen Bernard at abernie182@gmail.com.
If you would like to become a sponsor, please let Allen know at the email address above.
S1:E18 - Forrester's Carlos Casanova: How AIOps Streamlines IT and Improves Business Outcomes
"We can improve our IT stuff as much as we possibly want but if it doesn’t somehow translate into some business gain then we’re really just wasting time and money.” – Carlos Casanova
In today’s episode, I'm speaking with Forrester analyst Carlos Casanova about AIOps: What it is, who's using it and how it's being deployed to help businesses run more efficiently and effectively by prioritizing IT services delivery.
Carlos along with Forrester analysts Glenn O'Donnell, Audrey Lynch and Diane Lynch is the co-author of report “The 3 Stages of Preparation for AIOps” that lays out the foundational elements IT and business Leaders need to understand in order to introduce AIOps into their organizations.
Resource links:
Carlos' LinkedIn page: https://www.linkedin.com/in/carlosacasanova/
Company website: https://www.forrester.com
Link to Allen’s website http://TechCopy.net
If you would like a shareable edited transcript of this episode, please contact Allen Bernard at abernie182@gmail.com.
If you would like to become a sponsor, please let Allen know at the email address above.
S1:E17 - Vernovis' Mike Fulton: What's Next - Exploring DARQ Tech and How to Make the Most of It
“These are the emergent next wave of game changing technologies we need to pay attention to.” - Mike Fulton
In this episode, I'm speaking with Mike Fulton, SVP and CIO at Vernovis, about the next wave of digital technologies that CIOs need to be thinking about today. These are the so-called DARQ technologies: distributed ledgers, AI, extended reality, and quantum computing.
Because all of these will build on the SMAC technologies--social, mobile analytics, and cloud--that have gotten us to where we are today, their impact will likely be much greater than even SMAC has had to date.
The key to making the most of these technologies will come down to seeing the forest and the trees to understand where and how these technologies can be applied to solve business problems.
Resource links:
Mike's LinkedIn page: https://www.linkedin.com/in/michaelfulton/
Company website: https://www.vernovis.com
Link to Allen’s website http://TechCopy.net
If you would like a shareable edited transcript of this episode, please contact Allen Bernard at abernie182@gmail.com.
If you would like to become a sponsor, please let Allen know at the email address above.
S1:E16 - Gamma Force: How to Get Cyber Right When Resources are Limited
In this episode, I’m speaking with Gamma Force Founder and CEO, Warner Moore about how to effectively manage cyber risk when resources are limited. All organizations are resource constrained when it comes to cyber. No can afford to keep throwing money at such a massive problem.
Warner and I discuss how everyone can make better use of their cyber security resources: How do you get the biggest bang for the bucks you do have? What assets and data are truly at risk and which ones are not? How do you know? How do you decide? How do you prioritize your spend? What is an acceptable level of risk … and on down the list.
Tune in for answers to these questions and many more insights from an industry veteran who helps companies make these decisions every day.
Resource Links:
Warner’s LinkedIn page: https://www.linkedin.com/in/warnermoore/
Company website: https://www.gammaforce.io
Link to Allen’s website: https://www.TechCopy.net
If you would like a shareable edited transcript of this episode, please contact Allen Bernard at abernie182@gmail.com.
If you would like to become a sponsor, please let Allen know at the email address above.
S1:E15 - StackHawk's Scott Gerlach: How Shifting Cyber Security Left Fixes the Broken DevOps Pipeline
In today’s episode I’m speaking with Scott Gerlach, chief security officer and Co-Founder of the cyber security firm StackHawk, about shifting cyber security left, the practice of moving the responsibility for ensuring secure applications out of production and closer to the developers actually creating the code.
Shifting left helps repair the broken cyber security feedback loop between software developers and IT operations. It is faster, better, and cheaper to fix problems during the application development or update process. But that is not how most software shots run today.
There are a lot of reasons for this but chief among them is developers are not cyber security professionals. They do not have the knowledge or training they need to spot problems before they become vulnerabilities.
Resource links:
Scott’s LinkedIn page: https://www.linkedin.com/in/scott-gerlach-kaakaww/
Company website: https://www.stackhawk.com/
Link to Allen’s website: https://www.techcopy.net
If you would like a shareable edited transcript of this episode, please contact Allen Bernard at abernie182@gmail.com
S1:E14 - ABBYY's Ulf Persson: A CEO's Perspective on Leading Digital Transformation
In this episode, I’m speaking with Ulf Persson, the CEO of the intelligent document processing company ABBYY, about what it takes to lead digital transformation from the top down.
Digital transformation today involves the bottom-up adoption of scalable new technologies, but it also requires top-down leadership to ensure that the technologies being introduced will integrate properly with existing systems – all while furthering the organization's goals.
Ultimately, it is the job of the CEO to set the vision that informs those goals and gives decision-makers the frameworks they need to make better technology decisions faster.
Resource links:
Ulf’s LinkedIn page: https://www.linkedin.com/in/ulf-persson-10085a79/
Company website: https://www.abbyy.com/
Link to Allen’s website: http://TechCopy.net
If you would like a shareable edited transcript of this episode, please contact Allen Bernard at abernie182@gmail.com.
S1:E13 - Vulcan Cyber's Tal Morgenstern: DevSecOps - What it is and Why it Matters More Than Ever
In today’s episode I'm speaking with Tal Morgenstern, chief strategy officer and co-founder of Vulcan Cyber, about DevSecOps -- what it is, and how it's being used today to improve application security.
We get into the complexities that are driving the need for placing security at the center of the software development process.
We also explore some of the best practices and tools developers can use when implementing DevSecOps; as well as how the organization as a whole must change in order for these practices to make a material difference when applications move into production.
Vulcan Cyber is a cyber security tools integration vendor.
Resource links:
Tal's LinkedIn page: https://www.linkedin.com/in/tal-morgenstern-b089b65/
Company website: https://vulcan.io/
Link to Allen’s website: www.techcopy.net
If you would like a shareable edited transcript of this episode, please contact Allen Bernard at abernie182@gmail.com.
S1:E12 - Netskope's Ilona Simpson: Changing Nature of the CIO
In today's episode, I’m speaking with Ilona Simpson, Netskope’s CIO for EMEA about the changing nature of the modern CIO. In most organizations, CIOs today find themselves in the boardroom and on the front lines of emerging technology.
They are can no longer be just business-first technologists. They have to become master storytellers who’s main focus is ensuring that technology is used to move the organization from where it is to where it wants to be in the most cost effective manner possible.
Netskope is a enterprise cloud security company that provides a range of cloud-based security solutions to many of the F100.
Resource links: Ilona’s LinkedIn page: www.linkedin.com/in/ilonasimpson/
Company website: www.netskope.com
Link to Allen’s website TechCopy.net
If you would like a shareable edited transcript of this episode, please contact Allen Bernard at abernie182@gmail.com.
S1:E11 - Kroll's Alan Brill and John Bennett: Why is Secure by Design so Hard in the Real World
In today’s episode, I’m speaking with Alan Brill, Senior Managing Director in Kroll’s Cyber Risk Practice and an adjunct professor at Texas A&M School of Law. Alan was also part of the coding team that sent Apollo 11 astronauts to the moon.
Also on the call is John Bennett, Global Head of Government Affairs in Kroll’s Cyber Risk Practice, and a former Assistant Director of the FBI.
Today we’re going to be talking about why creating software that is secure by design, a relatively straightforward idea, can be so hard to achieve in the real world.
Some of the topics we touch on in this episode include why business and competitive pressures can make it hard for management to prioritize cyber security.
We explore what needs to change so that everyone in the software development life cycle -- from developers to the board -- understands that secure code is just as important as the features and functionalities they are trying to bring to Market
We also touch on the need for standardizing software bills of materials and how they can be used to ensure the software that is being produced is meeting a minimum set of standards for security and transparency.
LinkedIn pages:
Company website: www.kroll.com/en
Link to Allen’s website: www.techcopy.net
If you would like a shareable edited transcript of this episode, please contact Allen Bernard at abernie182@gmail.com.
S1:10 - Forrester's Rowan Curran: ChatGPT is all the Rage Today. So What's it all About?
In this week’s episode, I'm speaking with Forrester analyst Rowan Curran about the hottest Topic in tech today which is the AI chatbot ChatGPT. We're going to get into what it is, what it isn't (which is sentient or intelligent) and the outsized impact it is about to have on how we all interact with technology both at work and in our everyday lives.
We talk about how no one really knows how its doing what it does under the hood. Experts have ideas but large language, generative AI models like ChatGPT appear to be drawing conclusions about the world around them without being taught.
We also get into how it is advancing the state of Turning Bots, which is AI generated computer code, how it can be used by knowledge workers, chemists, engineers, developers and many others to do their jobs better.
We take a look at what’s next for the technology, as well. It appears that multi-modal AI models that use visual and other forms of sensory data, not just text, are just on the horizon.
Resource links:
Rowan's LinkedIn page: https://www.linkedin.com/in/rowan-curran-33071618/
Company website: https://www.forrester.com/bold
Link to Allen’s website http://www.TechCopy.net
If you would like a shareable edited transcript of this episode, please contact Allen Bernard at abernie182@gmail.com.
S1:E9 - Board International's Nelson Petracek: Enterprise Use Cases for Blockchain and the Future of Distributed Ledgers
In today’s episode, I’m speaking with Board CTO Nelson Petracek about the different enterprise use cases for distributed ledgers, which are often referred to as blockchains even though a blockchain is just one form of the technology.
We also talk about why, despite years of hype, these technologies, which showed so much early promise haven’t really taken off.
We also discuss some alternative technologies such as immutable databases that can be used to achieve similar results—without the management headaches inherent in a distributed ledger.
Finally, we take a look ahead to identify where this technology may find a home and where its benefits really lie.
Board is a provider of Intelligent Planning Solutions to over 2,000 organizations worldwide including H&M, BASF, Burberry, Toyota, and Coca-Cola. When this call was recorded in October of 2022, Nelson was the CTO of the business intelligence platform provider TIBCO.
Resource links:
Nelson's LinkedIn page: https://www.linkedin.com/in/npetrace/
Company website: https://www.board.com/en
Link to Allen’s website https://www.techcopy.net
If you would like a shareable edited transcript of this episode, please contact Allen Bernard at abernie182@gmail.com.
S1:E8 - Full Armor's Bob Almond: How to Implement Zero Trust in Your Organization
In this episode, I’m speaking with Bob Almond COO and founder of Full Armor about how to define and implement a zero trust cyber security architecture in your organization.
We get into what’s driving the need for zero trust, how zero trust differs from traditional approach es to cyber security, how to define what zero trust looks like in your organization, what additional point solutions if any you’ll need since most of what you need you already have deployed, and then the mindset changes zero trust requires to be successful.
Full Armor is a white labor developer of cyber security products for some of the biggest brands in the IT market.
S1:E7 - Flex's Zohair Mehkri: Using Digital Twins to Remove Friction from the Customer Journey
In this episode, I'm speaking with Zohair Mehkri, director of digital twins at Flex, about how the company is using digital twins to do everything from modeling production environments to increasing top line growth by removing friction from the very start of their customer engagements. For one customer, Flex ran through 9 trillion – that's with a "T" - permutations of a production line to get it just right before building it.
We also discuss the evolution of the digital twins, the technology’s current limitations, and where it is going.
Finally, we talk about lessons learned from Flex’s five year digitization journey as well as what type of changes are required to successfully deploy digital twins in your organization.
Flex is a $26B global contract manufacturing firm with operations in 30 countries.
S1:E6 - KeyBank's Stephen Schroth: Using Design Thinking to Improve Business Outcomes with Technology
In this episode, I’m speaking with Stephen Schroth, executive vice president and enterprise design officer for KeyBank, about how to use design thinking to achieve the best business outcomes from your digital transformation efforts.
KeyBank is a Cleveland-based $1.9B financial services company with 18,000 employees in 15 states.
Today's episode will cover, among other things:
- What design thinking is
- How it is applied to digital transformation
- How putting users at the center of the solution leads to better business outcomes
- The questions executives need to ask
- Real world examples of design thinking
S1:E5 - MedOne's Brian Shea: How to Make Cyber Part of Your Corporate DNA
In this episode, I'm back with Brian Shea CIO of MedOne Healthcare Partners in Columbus, Ohio to talk about the impact cyber is having on organization’s ability to engage in digital transformation.
We talk about making cyber an integral part of your corporate DNA, the panacea effect of too many cyber tools, how cyber vendors can make solving the cyber security problem more difficult, how to balance security and performance and host of other issues important to the day-to-day performance of high-functioning organizations.
MedOne is the largest hospital medicine practice in central Ohio.
Link to Brian's scorecard podcast: https://anchor.fm/dashboard/episode/e1pejkl
S1:E4 - MedOne's Brian Shea: Using a Scorecard to Improve Your Cyber Readiness
In this episode, I talk with Brian Shea CIO of MedOne Healthcare Partners in Columbus, Ohio about how to implement a cyber security scorecard he developed that improves your overall cyber security posture and future readiness.
Brian uses the standard red, yellow, green indicators of the scorecard to track where the organization is up-to-date and where it needs to improve. The scorecard also serves as a handy tool to quickly show other c-suiters and the board where they stand regarding cyber. Finally, Brian discusses how you can develop and similar scorecard and approach to use in your organization.
MedOne is the largest hospital medicine practice in central Ohio.
S1:E3 - Tealium's Julian Llorente: The Impact of Data Privacy on Innovation
In this episode, I'm speaking with Julian Llorente, the director of data privacy at Tealium, about the impact data privacy is having on the ability of organizations worldwide to innovate with digital technologies.
We discuss the impact of GDPR and challenges created by newly emerging privacy regulations in the U.S. We talk about the impact of data privacy on the ability to get and keep customer trust as well as the difficulties privacy creates for Agile developers.
We also talk about the business value of strong privacy practices even in emerging markets and how you can managed privacy issues through the creation of multi-disciplinary teams that keep your organization on the right side of regulators and your customers.
Tealium is a customer data integration platform provider with over 850 customers around the globe.
S1:E2 - Genpact's Sanjay Srivastava: How to successfully execute the four elements of digital transformation
In this episode, I’m speaking with Sanjay Srivastava, chief digital strategist for Genpact, about how to execute the four elements of any successful digital transformation initiative – proof of concept, scaling a pilot to production, cultural change management, and building a data foundation. Digital transformation projects fail for many reasons, so getting each of these elements right is the key to the success of your efforts.
Genpact is a $4B professional services firm with over 100,000 employees doing business in 30 countries.
Topics covered include:
- Digital transformation is all about competitive advantage and delivering a different value proposition
- Most digital transformation projects fail when they are scaled from pilot to production
- Treating data as its own asset class is critical to business success today
Resources links:
LinkedIn for Sanjay: www.linkedin.com/in/sanjaysrivastava/
Genpact's website: www.genpact.com
Link to Allen's website: TechCopy.net
If you would like an shareable, edited transcript of this episode, please contact Allen Bernard at abernie182@gmail.com.
S1:E1 - EY's Nicola Morini Bianzino: Using Digital Process Twins to Optimize Business Processes
In this episode, I'm speaking with Nicola Morini Bianzino, Global Chief Technology Officer at EY about how he is using AI, a data fabric, digital process twins, and lots of trial and error to find business process optimization opportunities that would otherwise go unnoticed.
EY is a $45B tax and advisory company with 360,000 associates worldwide.
Topics covered include:
- How digital process twins differ from business process automation
- How data sits at the core of their efforts
- How CXOs can get started with process twins inside their organizations
Resources links:
LinkedIn for Nicola: https://www.linkedin.com/in/nicola-morini-bianzino-8888a4/
EY website: https://www.ey.com/en_us
Link to Allen’s website https://www.TechCopy.net
If you would like an shareable, edited transcript of this episode, please contact Allen Bernard at abernie182@gmail.com.
Introducing the InsideDT podcast - Launching January 5, 2023
Hi Everyone. Thanks for checking out InsideDT: The Inside Digital Transformation Podcast.
InsideDT explores how organizations of every size and shape are using technology today to survive and thrive in the face of relentless change. If you are a business or technology leader charged with making the most of digital transformation in your organization, this podcast is for you.
We’ll be launching full episodes on January 5, 2023 so please check back every week for our next installment.
Talk to you soon!