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The Member Engagement Advantage with Joy Duling

The Member Engagement Advantage with Joy Duling

By Joy Duling
The Member Engagement Advantage is a weekly broadcast that focuses on topics that help you grow your association, trade group, professional society, or membership-based nonprofit more easily. Tune in if you are interested in member growth, engagement and retention. Podcast episodes are a replay of the live broadcasts which happen every Friday at 11 CST.
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Introducing: The Joy of Membership Podcast
A special message from Joy Duling: After a year of hosting the live weekly broadcasts for The Member Experience Advantage, I felt like it was time to shake things up a bit. This broadcast really started out as a personal challenge for myself to get comfortable with my voice and share some thoughts that I hope you’ve found helpful during our time together. When the uncertainty of the COVID-10 pandemic hit earlier this year, I found myself - like many of you - sitting with a feeling of uncertainty. I wondered how my clients would react, could my business weather this storm, and what did I need to do to support the organizations that I serve? I realized that the most important thing that I could do was just show up and do what I could to be helpful. As I talked to clients and others in this field, I realized that many organizations were asking that same question, “How can we be helpful?” It turns out that there were many different answers to that question, but simply staying focused on that one simple thing connects organizations to their core purpose - serving members in a way that is meaningful and has inherent value. So, I chose THAT as my theme for a brand new podcast… The Joy of Membership Podcast explores the stories of people and organizations who have asked that simple question, “how can we be helpful?”  Together, we can learn from their aha moments and find new ways that you, too, can be helpful and build value for your members. You’ll find The Joy of Membership podcast on all of the major platforms and, at the time that I’m recording this, there are several episodes already waiting for you to dive in. I can’t wait to hear what you think of the new show. Please drop a line and let me know or leave a review and help me spread the word. Take care and I’ll see you soon at The Joy of Membership Podcast. http://www.joyofmembership.com/podcast
02:20
September 8, 2020
3 Places You Can Find New Members (Starting This Week)
We've just passed the midpoint of 2020... how are YOUR growth metrics looking?  If your member enrollments are not where they need to be, there are 3 places every organization can look for new ones. Join Membership Strategist Joy Duling in this  Crowdcast replay. Want to attract, engage, and retain more members?  You'll find resources here: http://joyofmembership.com/resources ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
13:29
July 3, 2020
Engaging Members through Personalized Video (An Interview with Oli Bridge from Bonjoro)
I am a huge fan of using personalized video to create connections with prospective members, current members, and strategic partners. In this week's episode, I interviewed Oli Bridge from Bonjoro.  Bonjoro is a tool that makes it truly easy to record quick, engaging, personalized videos. Listen in on the interview and be sure to grab a copy of Bonjoro's Video Funnel Playbook here: https://www.bonjoro.com/videofunnelplaybook Want to attract, engage, and retain more members?  You'll find resources here: http://joyofmembership.com/resources ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
18:53
June 26, 2020
Engaging Members with Surprise & Delight
It's really not hard to create delightful surprises for membership. You just have to intentionally design it into your membership experience. This week, I'm sharing a story about how I decided to LEAVE a membership, then received a completely surprising response from the leader.  It was a decision-changing moment. Want to attract, engage, and retain more members?  You'll find resources here: http://joyofmembership.com/resources ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
11:22
June 26, 2020
What are the BEST Member Benefits to Offer?
When I ran groups that catered more to "founders" of membership programs, I was often asked if I had a list of ALL the membership benefits that someone could potentially offer. That question is coming up again, but now from even people who have been running their membership organizations for years. That was the topic of this week's broadcast. Want to attract, engage, and retain more members?  You'll find resources here: http://joyofmembership.com/resources ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
09:36
June 3, 2020
Value Is In the Eye of the Beholder
There's an old saying that goes, "Beauty is in the eye of the beholder".  Well, truth be told, so is value.  That was our topic for this week's episode. Want to attract, engage, and retain more members?  You'll find resources here: http://joyofmembership.com/resources ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
09:06
June 3, 2020
That Steady Thumpa-Thumpa-Thumpa - That's Your Member Experience
Most people think that member experience is comprised of the flashy stuff – slick welcome kits, fancy technologies, unscalable processes, etc.  Things that provoke a “wow”, but simply aren’t practical, affordable, or realistic for organizations that have lean staffing and budgets.  Instead, they need to think of it as the steady, reliable bass line that thumps away under the melody. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
06:33
May 15, 2020
ANY Decision Would Have Been Better
The BIGGEST problem with uncertainty about the future is that it can leave some organizations feeling paralyzed, unable to move forward in ANY direction. This week, Joy shares why this can be a HUGE problem for you right now. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
08:39
May 9, 2020
Up-leveling Members to Leadership
Now is a GREAT time to be thinking about asking members to “step up” in ways that they haven’t done before for a variety of reasons. That was the topic of this week's broadcast. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
12:55
May 9, 2020
When You Are Forced to Shift Your Live Events to Virtual
As you can imagine, our team here at The Joy of Membership is seeing LOTS of movement now to shift live conferences over to be virtual events. There are questions that consistently come up when organizations are faced with this change. That was the topic of this week's Crowdcast. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
14:14
April 24, 2020
Is It Time to Revisit Your Onboarding Process?
Recently, Joy had the opportunity to work with a client on reviewing/redesigning her organization’s onboarding process. Making some changes was something that this client had been thinking about for a while, but when COVID-19 forced organizations to completely and instantaneously shift from in-person member experiences to online member experiences, a new sense of urgency arose around the issue. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
10:40
April 23, 2020
What Response Do Your Members Need from You?
In this episode, we explore 4 possible responses organizations can take when faced with an unexpected change like the COVID-19 situation. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
11:57
April 10, 2020
Even a Lighthouse Cannot Control The Storm
Is your organization being called to be a "lighthouse" in these uncertain times?  There are some things that a lighthouse can do and some things that it definitely can't. That was the topic of this week's broadcast. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
10:52
April 3, 2020
I Quit - She Didn't - Here's What I Learned
Organizations all across the globe are going to be facing some tough circumstances in the weeks and months ahead that may feel "impossible". That was the topic of this week's live broadcast. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
08:21
March 27, 2020
In Troubled Times, A Message of Hope
Is your organization struggling with the impact of Coronavirus?  Most are.  Today's message is one of hope and encouragement for all who are dealing with uncertainty. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
07:38
March 13, 2020
Finding the Budget for Growth
One thing that gets a lot of organizations "stuck" is the feeling that they have zero wiggle room in their budget for investing in something new. That's our topic for this week. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
12:34
March 6, 2020
Why Won't They Join (and What You Can Do About It) - Part 4 of 4
This week wraps up our 4-part series on why prospective members may be hanging out around you, but failing to actually take the action that is required to be a member. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
14:25
February 28, 2020
Why Won't They Join (and What You Can Do About It) - Part 3 of 4
This week, we're continuing on with our series on why people "hang out" on your organization's email lists, events, online presence, but don't take action to join. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
11:45
February 21, 2020
Why Won't They Join (and What You Can Do About It) - Part 2 of 4
This is the second week in a 4-part series where we are talking about how to get prospects to shift out of "thinking about it" mode and actually take action to join. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
09:25
February 14, 2020
Why Won't They Join (and What You Can Do About It) - Part 1 of 4
This week, we're kicking off a new series focused on why people clearly know about you, but aren't taking the action to join. We'll explore this topic over the next 4 weeks. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
10:56
February 7, 2020
Simple Isn't Always Easy
Why is it that organizations tend to value complexity over simplicity? Just because something is simple does not mean that it's going to be easy. In fact, because you think it's going to be simple, you may be placing yourself at a disadvantage. That's our topic for this week's episode. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
10:24
January 31, 2020
Why Potential Members Don't Know You Exist (& What To Do About It) - Part 4 of 4
This is the final broadcast in our 4-part series about why people don't know that your organization exists. It is incredibly frustrating to be doing great work and feel like no one is even paying attention.  This week, we're focused on actually CAPTURING the fact that someone has noticed your existence because often I find that leaders *feel* like no one is noticing when the reality is that they're just not aware that those people have moved (or could move) into the "contemplation" stage. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
12:22
January 28, 2020
Why Potential Members Don't Know You Exist (& What To Do About It) - Part 3 of 4
This is the third broadcast in our 4-part series about why people don't know that your organization exists. It is incredibly frustrating to be doing great work and feel like no one is even paying attention.  This week, we're focused on consistency, why leaders have a hard time staying consistent with new prospect outreach, and why you may not being as consistent with this as you think you are. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
08:39
January 17, 2020
Why Potential Members Don't Know You Exist (& What to Do About It) - Part 2 of 4
Last week, we kicked off a special 4-part series focused on the first stage in a member's overall experience with you - the Discovery stage. This is when people initially find out about your organization and it is a stage that can be super-frustrating when you feel like more people SHOULD know about you. This week we're talking about the 2nd big reason why prospective members don't know that you exist (and what you can do to make sure that they do). This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". View details and reserve your seat here:  http://www.joyofmembership.com/workshop ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
08:20
January 10, 2020
Why Potential Members Don't Know You Exist (& What to Do About It) - Part 1 of 4
This week, we kicked off a special 4-part series focused on the first stage in a member's overall experience with you - the Discovery stage. This is when people initially find out about your organization and it is a stage that can be super-frustrating when you feel like more people SHOULD know about you. Over the next 4 weeks, I'll talk about 4 key reasons why people wouldn't know that you exist (and what you can do to make sure that they do). This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". You can catch all of the live events over at: https://www.crowdcast.io/joyofmembership ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
12:23
January 5, 2020
Why I Hate Planning (and You Might, Too)
If you know me at all, the "I Hate Planning" statement might surprise you. Truth be told, I don't hate all planning... I just hate it the way some consultants lead it and the way some organizations choose to approach it.  This week, I talk about 4 big problems with the way that most people plan. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". You can catch all of the live events over at: https://www.crowdcast.io/joyofmembership ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
12:05
January 5, 2020
Flying the Friendly Galaxy - Partnering with Vendors, Sponsors, and Business Affiliate Members
Most organizations want to create additional lines of revenue by involving business partners in some way - through sponsorships or perhaps a specific type of membership level made for them.  However, most don't give a lot of thought to creating win-win-win ways of working together. When you do so, you can create a lot more value for your members. Here's the video that I mention on this week's episode: https://www.youtube.com/watch?v=21hbvm69i4k This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". You can catch all of the live events over at: https://www.crowdcast.io/joyofmembership ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
08:12
January 5, 2020
Member Experience Design - Expectations vs. Reality
The road to creating an engaging and effective member experience is full of misperception potholes and long-standing “we’ve-always-done-it-this-way” detours. Sadly, such misperceptions and well-intended traditions can hold an organization back in its growth. In preparation for this broadcast, Joy asked people who had gone through one of our Member Experience Design Groups about their perceptions about Experience Design BEFORE the program, vs. the reality that they discovered AFTER. In this broadcast, Joy shares two themes that commonly arise. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". You can catch all of the live events over at: https://www.crowdcast.io/joyofmembership ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
11:27
January 5, 2020
3 Things Your Members Wish Your Organization Would Do Better
Most organizations ask members for feedback and constructive criticism, but there's a good chance that they're not telling you about these three things that they wish you'd do better. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". You can catch all of the live events over at: https://www.crowdcast.io/joyofmembership ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
12:27
January 5, 2020
Why Free Membership Levels Don't Work
Having a free level of membership might sound like a great idea... give people a sample and they'll surely want to buy in for the full experience, right? It may be time to rethink that strategy. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". You can catch all of the live events over at: https://www.crowdcast.io/joyofmembership ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
08:34
January 5, 2020
Why Don't Members Just Tell You What They Want?
Does it ever seem like your organization does EXACTLY what people say they want, but it doesn't even make a difference?  Yep, we've all been there. Here's why members don't always tell you what they really want. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". You can catch all of the live events over at: https://www.crowdcast.io/joyofmembership ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
11:24
January 5, 2020
What Your Competitors Can Teach You About Membership Growth
Have you ever thought about what you can *actually* learn from watching the competition?  Done correctly, you can gain great insights. Done incorrectly, the practice of watching others can really slow you down. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". You can catch all of the live events over at: https://www.crowdcast.io/joyofmembership ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
13:13
January 5, 2020
How to Sell Your Membership to Skeptics
It's often said that membership is often the hardest thing you could possibly sell, primarily because you're not asking people to buy once, but rather again and again.  So, how do you sell your membership to skeptics? This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". You can catch all of the live events over at: https://www.crowdcast.io/joyofmembership ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
14:14
January 5, 2020
What Even Smart Organizations Do That Sabotages Membership Growth
Even the best run organizations can inadvertently do a few things that really impair membership growth.  Is yours? This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". You can catch all of the live events over at: https://www.crowdcast.io/joyofmembership ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
13:22
January 5, 2020
Should We Really Under-Promise and Over-Deliver to Members?
Have you ever heard that old saying…that you should “under-promise and over-deliver”?  On the surface, it makes total sense.  However, there are two big reasons why I think this is bad advice for most membership leaders.  That's what I'm talking about in this week's broadcast. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". You can catch all of the live events over at: https://www.crowdcast.io/joyofmembership ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
13:40
January 5, 2020
Welcome to The Member Engagement Advantage
The Member Engagement Advantage is a LIVE weekly broadcast to help you grow your association, trade group, professional society or membership-based nonprofit more easily. Topics focus on member growth, engagement and retention. This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive". You can catch all of the live events over at: https://www.crowdcast.io/joyofmembership ABOUT JOY DULING Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new. Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.
08:59
January 4, 2020