Skip to main content
Lean Six Sigma Bursts

Lean Six Sigma Bursts

By Brion Hurley

Brion Hurley from Business Performance Improvement shares his takes and thoughts on a variety of topics related to process improvement (specifically Lean and Six Sigma methods), Bursts are rapid improvement activities, so this sounded like a good word to use for these short audio clips. We'll try to keep them under 5 minutes each. Have a question? Use the anchor app to leave us a voice message, and we might pick your question for our next episode!
Where to listen
Apple Podcasts Logo

Apple Podcasts

Google Podcasts Logo

Google Podcasts

Overcast Logo

Overcast

Pocket Casts Logo

Pocket Casts

RadioPublic Logo

RadioPublic

Spotify Logo

Spotify

Currently playing episode

E64: Applying Lean Thinking and Process Improvement to Nonprofits and NGOs Case Studies

Lean Six Sigma Bursts

1x
E67:  Why Single-stall Production Systems are more efficient than Assembly Lines
E67: Why Single-stall Production Systems are more efficient than Assembly Lines
In this episode, I explain what a "single-stall production system" means, and why it is superior to the traditional single piece flow assembly line. Single-stall is a method of work where one highly skilled worker is trained to perform all steps of the process by themselves (often in one stall to reduce floor space), instead of handing off the work to multiple workers in an assembly line. It can take months or years to develop their skills so they can perform each step at high quality, but it can be the most efficient way to complete a process from beginning to completion. I share a link to an article I wrote below, and in the episode I explain the videos in the article that better explain the difference between single-stalls and assembly lines. Links Single-stall Production Systems Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
07:31
October 15, 2022
E66: 16 Surprising But Powerful Concepts I've Learned About Lean
E66: 16 Surprising But Powerful Concepts I've Learned About Lean
In this episode, I read off an article I just wrote, based on my 20+ years of teaching Lean concepts and principles. These are the topics that get the most attention, solicit the most questions, or are the most eye-opening for my students and clients.  I also announce the launch of a new Lean course I helped create, called Lean Fundamentals. You can access the FREE Lean Introduction course (first 5 modules) using coupon code "KICKSTARTLEAN-LSSE" Links LinkedIn article: Lean  Lean Introduction course (Free) Lean Fundamentals course ($249 USD) Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm Links from article 8 ways why batching is bad for your business Kanban Kaizen Andon 8 Types of Waste Reducing your time might seem like lean, but you can easily anger your customers Takt time Hoshin Kanri Learn how to plan a lean event What do I do with extra resources as a result of improvement without laying them off? Gemba
14:07
October 11, 2022
E65: Lean Case Studies Across Different Industries - Manufacturing, Government and Healthcare
E65: Lean Case Studies Across Different Industries - Manufacturing, Government and Healthcare
In this episode, I share the audio from a recent video I created. The short video highlights four different industry case studies applying Lean principles and concepts. The 4 organizations highlighted in the video: Omark Industries (Manufacturing) - Learn more at https://en.wikipedia.org/wiki/Lean_manufacturing Appvion (Manufacturing) - featured in the book Lean CEO at https://amzn.to/3QQjNiV City of Denver Colorado (Government) - Details available in this video at https://www.youtube.com/watch?v=puaT1KBY7Pg Virginia Mason Institute (Healthcare) - More details available at https://www.virginiamasoninstitute.org/resource/surgical-setup-reduction-improves-patient-outcomes/ Links Video: Lean Case Studies Across Different Industries - Manufacturing, Government and Healthcare Free Lean Introduction course - Use coupon code "KICKSTARTLEAN-LSSE" at checkout Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
05:29
September 23, 2022
E64: Applying Lean Thinking and Process Improvement to Nonprofits and NGOs Case Studies
E64: Applying Lean Thinking and Process Improvement to Nonprofits and NGOs Case Studies
In this episode, I share the audio from a recent video I created. The short video highlights four different examples of nonprofits and NGOs applying Lean principles and concepts to social challenges in the local community. I also announce our new Lean courses: Lean Introduction and Lean Fundamentals. The Lean Introduction course can be accessed for free using coupon code "KICKSTARTLEAN-LSSE" The 4 nonprofits highlighted in the video: St. Bernard Project (New Orleans, LA) Learn more at https://planet-lean.com/lean-construction-new-orleans-katrina/ Food Bank For New York City Learn more at https://www.youtube.com/watch?v=EedMmMedj3M Free Geek (Portland, OR) Learn more at http://www.sustainableengineer.org/free-geek-named-2021-excellence-in-sustainable-development-award-winner/ Project C.U.R.E. (Houston, TX) Learn more at https://www.youtube.com/watch?v=CIXDQAUSJD0 Links Video: Applying Lean Thinking and Process Improvement to Nonprofits and NGOs Case Studies LeanSixSigmaforGood.com - Case studies of nonprofits and governments applying Lean and Six Sigma for the greater good Free Lean Introduction course - Use coupon code "KICKSTARTLEAN-LSSE" at checkout Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
07:33
September 17, 2022
E63: Six Sigma in Real Life - Analyzing Iowa Football Turnover Data for Improvement
E63: Six Sigma in Real Life - Analyzing Iowa Football Turnover Data for Improvement
In this episode, I read off a recent article I wrote, breaking down the turnover data from the University of Iowa 2021 football season. I explain how I would evaluate their data using categorization and Pareto charts to identify more opportunities to create more turnovers against their opponents, or reduce the number of turnovers caused, which will increase their chance of winning games. Links Hawks Good at Turnovers, But Can Do Better Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
09:04
September 11, 2022
E62: 5S and the KonMari method
E62: 5S and the KonMari method
In this episode, I read off an article I wrote back a few years, about how the 5S workplace organization methods compare to the popular home organizing methods of Marie Kondo, developer of the KonMari method, which had become popular through her books and Netflix TV show. There are other links embedded within the article. Links Article: 5S and the KonMari method Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
07:59
June 18, 2022
E61: Lean in Real Life - Defining Key Metrics for a Project
E61: Lean in Real Life - Defining Key Metrics for a Project
In this episode, I discuss how I helped someone select a key metric for their Six Sigma project, based on the opportunity to measure and statistically validate the improvement. Links Lean Six Sigma Project Ideas Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
05:13
May 08, 2022
E60: Lean in Real Life - Selecting a Lean Six Sigma Project Within an Existing Project
E60: Lean in Real Life - Selecting a Lean Six Sigma Project Within an Existing Project
In this episode, I discuss a way to help identify a potential Lean Six Sigma project out of a larger improvement project taking place. Selecting a project is one of the hardest things to complete for those pursuing a Lean Six Sigma certification. Links Lean Six Sigma Project Ideas Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
07:37
April 24, 2022
E59: Lean in Real Life - Improving Bottlenecks Using Theory of Constraints
E59: Lean in Real Life - Improving Bottlenecks Using Theory of Constraints
In this episode, I discuss how I applied the Theory of Constraints (TOC) to come up with additional improvement ideas for a bottleneck process at a client I am working with. Before we invest in more people or equipment (throwing money at the problem), let's make sure we have extracted as much opportunity out of the existing process. Links What is Theory of Constraints? Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
06:39
April 13, 2022
E58: Combining my passion for the Iowa Hawkeyes with statistical analysis
E58: Combining my passion for the Iowa Hawkeyes with statistical analysis
In this episode, I discuss ways in which I've combined current event topics from the Iowa Hawkeyes sports teams with my data analysis and process improvement background. I explain a summary of 4 articles I have written, and invite you to read the ones that are of interest to you. Links True or False? Iowa Football Struggles in Games on the West Coast Will Jordan Bohannon Tie or Break the Big Ten 3-Point FG's Made Record? Did Iowa Women Suffer from Lack of Fouls in Loss to Creighton? Racial Differences in Football Player Retention at the University of Iowa Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
07:11
April 03, 2022
E57: Using Takt Time to Successfully Hire Enough Job Applicants
E57: Using Takt Time to Successfully Hire Enough Job Applicants
In this episode, I discuss a situation I encountered related to hiring new employees within a set period of time. Thinking about the problem in terms of takt time was helpful, so I thought I'd share that with everyone. If you don't know about takt time, it's a method to establish a pace or rhythm for how often a process needs to complete items. We take the time available divided by the number of items to determine a pace for the work. In this example, we use it to determine how often you need to hire people to meet your goal of 14 candidates. I also include adjustments to the demand to account for losses through the process, such as no-shows, not being qualified, and not accepting the job. Links Takt Time on LeanSixSigmaDefinition.com Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
04:54
March 30, 2022
E56: "Lean at Home" FINAL Course Module #7 - Making Mouthwash Project Example
E56: "Lean at Home" FINAL Course Module #7 - Making Mouthwash Project Example
In this episode, I share the 7th and final module of the free "Lean at home" course, giving you a full example of a home improvement project. Hopefully you will be inspired to make similar improvements to your own personal life. If you complete a similar project to this at home, you can submit the project workbook to me for review, and obtain a "Lean at Home" certification. If you want to watch all the videos of this course or access the workbook, you can access the entire free course, called "Home Efficiency Using Japanese Lean Productivity Techniques" at https://business-performance-improvement.thinkific.com/courses/home-efficiency-using-japanese-lean-productivity-techniques Links Free Lean at Home Course Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
07:04
March 26, 2022
E55: "Lean at Home" Course Module #6 - Error Proofing and Documenting Your New Process
E55: "Lean at Home" Course Module #6 - Error Proofing and Documenting Your New Process
In this episode, I share the 6th module of the free "Lean at home" course, giving you ideas about how to error proof your home from mistakes, and documenting the new process using checklists and standard operating procedures or SOPs. At the end of the course, you will have the option to implement a project and get a "Lean at Home" certification. Over the next few weeks, I will upload other modules from the course. But you don't have to wait. You can access the entire free course, called "Home Efficiency Using Japanese Lean Productivity Techniques" at https://business-performance-improvement.thinkific.com/courses/home-efficiency-using-japanese-lean-productivity-techniques Links Free Lean at Home Course Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
05:54
March 25, 2022
E54: "Lean at Home" Course Module #5 - 5S Method for Home Organization
E54: "Lean at Home" Course Module #5 - 5S Method for Home Organization
In this episode, I share the 5th module of the free "Lean at home" course, helping you understand how to organize your home using the 5s method. I also go through an example of organizing my mom's sewing room. At the end of the course, you will have the option to implement a project and get a "Lean at Home" certification. Over the next few weeks, I will upload other modules from the course. But you don't have to wait. You can access the entire free course, called "Home Efficiency Using Japanese Lean Productivity Techniques" at https://business-performance-improvement.thinkific.com/courses/home-efficiency-using-japanese-lean-productivity-techniques Links Free Lean at Home Course Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
06:29
March 23, 2022
E53: "Lean at Home" Course Module #4 - How to See the 8 Wastes
E53: "Lean at Home" Course Module #4 - How to See the 8 Wastes
In this episode, I share the 4th module of the free "Lean at home" course, helping you learn about the 8 forms of waste, and how you can spot these wastes in your home process. At the end of the course, you will have the option to implement a project and get a "Lean at Home" certification. Over the next few weeks, I will upload other modules from the course. But you don't have to wait. You can access the entire free course, called "Home Efficiency Using Japanese Lean Productivity Techniques" at https://business-performance-improvement.thinkific.com/courses/home-efficiency-using-japanese-lean-productivity-techniques Links Free Lean at Home Course Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
13:30
March 20, 2022
E52: "Lean at Home" Course Module #3 - Collecting Data and Mapping the Process
E52: "Lean at Home" Course Module #3 - Collecting Data and Mapping the Process
In this episode, I share the 3rd module of the free "Lean at home" course, giving you ideas about what data to collect, and how to better understand your home processes by creating a process map or spaghetti diagram.  At the end of the course, you will have the option to implement a project and get a "Lean at Home" certification. Over the next few weeks, I will upload other modules from the course. But you don't have to wait. You can access the entire free course, called "Home Efficiency Using Japanese Lean Productivity Techniques" at https://business-performance-improvement.thinkific.com/courses/home-efficiency-using-japanese-lean-productivity-techniques Links Free Lean at Home Course Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
05:17
March 18, 2022
E51: "Lean at Home" Course Module #2 - Selecting a Home Process to Improve
E51: "Lean at Home" Course Module #2 - Selecting a Home Process to Improve
In this episode, I share the 2nd module of the free "Lean at home" course, giving you ideas about which process at home you could select for your improvement project. At the end of the course, you will have the option to implement a project and get a "Lean at Home" certification. Over the next few weeks, I will upload other modules from the course. But you don't have to wait. You can access the entire free course, called "Home Efficiency Using Japanese Lean Productivity Techniques" at https://business-performance-improvement.thinkific.com/courses/home-efficiency-using-japanese-lean-productivity-techniques Links Free Lean at Home Course Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
05:55
March 06, 2022
E50: "Lean at Home" Course - Introduction
E50: "Lean at Home" Course - Introduction
In this episode, I share the introductory module of the free "Lean at home" course, explaining why I made this course, and why it's a great starting point for anyone interested in learning and practicing Lean and process improvement methods. Over the next few weeks, I will upload other modules from the course. But you don't have to wait. You can access the entire free course, called "Home Efficiency Using Japanese Lean Productivity Techniques" at https://business-performance-improvement.thinkific.com/courses/home-efficiency-using-japanese-lean-productivity-techniques Links Free Lean at Home Course Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
08:39
March 03, 2022
E49: Cross-Training Matrix for Identifying Skills Gaps in your Team
E49: Cross-Training Matrix for Identifying Skills Gaps in your Team
In this episode, I talk about a useful matrix that helps you identify cross-training and skill development opportunities with your team or in your organization. It's called a cross-training matrix, or a skills matrix. Each skill is listed on one side, and each team member is listed on the other side of the matrix. For each combination of skill and person, you determine how much experience they have by filling in a circle (called a harvey ball). I'm including a link to more details, and an Excel template you can download and use for free. Links Cross-Training Matrix on LeanSixSigmaDefinition.com Free Excel Template for Cross-Training Matrix Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
06:38
February 10, 2022
E48: Training is not sufficient for a successful improvement program
E48: Training is not sufficient for a successful improvement program
In this episode, I rant about the lack of effort some organizations put into their process improvement programs, and then are surprised that it didn't work, and want to blame the tools and methods, not their strategy for deploying it. Links Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
09:12
December 24, 2021
E47: Book Review - The Lean Dentist
E47: Book Review - The Lean Dentist
In this episode, I read the book review I wrote about the book, "The Lean Dentist." It is based on the lean journey of Dr. Sami Bahri, DDS, who is an experienced dentist in Jacksonville, Florida. He has been an avid learner looking for ways to improve his dental clinic, and shares his transition journey to a "one-patient flow." You might also find the book in its original title, "Follow The Learner." Links Book review: The Lean Dentist (origin blog of this podcast) Buy "The Lean Dentist" "Go See, Ask Why, Show Respect" luggage tags Taiichi Ohno - The Toyota Production System (Audible) BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
10:51
December 21, 2021
E46: Gather data before defining a problem
E46: Gather data before defining a problem
In this episode, I talk about the importance of collecting data in the very beginning before you start an improvement project or initiative. The example I use is measuring how much sleep we get a night, and collecting data to see if the current performance is below a target or goal you have. It might not be as bad as you think, or maybe it's worse than you thought. Collect the data first. Links Six Sigma Analysis: Is The COVID-19 Quarantine Helping My Sleep? BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
07:19
December 11, 2021
E45: The waste of not being proactive
E45: The waste of not being proactive
In this episode, I talk about some other ways to identify waste and opportunity in your process and workday, specifically the tasks that you are not doing, but should be. This proactive work doesn't happen, so you often don't realize that you didn't get around to it. It later shows up as actual waste when something goes wrong or there are problems, but it's too late. Start to notice these proactive activities that you aren't doing as opportunities for improvement. Links Honda Statistical Process Control video BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
07:01
November 15, 2021
E44: The waste of physical books that go unread
E44: The waste of physical books that go unread
In this episode, I go on a little rant about books, and how I estimate there are a lot of unread books in people's homes and offices. I'm considering a challenge to get people to read some of their unread books, or get rid of them and free up space in your home. Would you be interested in this challenge? Links Book: Joy at Work by Marie Kondo and Scott Sonenshein Article: 5S and the KonMari method Training: FREE "Lean at Home" course (Home Efficiency Using Japanese Lean Productivity Techniques) BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
10:34
September 30, 2021
E43: 10 questions to find opportunities to apply Lean Six Sigma to your organization
E43: 10 questions to find opportunities to apply Lean Six Sigma to your organization
I was asked a question about how to get started applying Lean and Six Sigma to a non-manufacturing business. I thought about some key questions I would want to ask, and sent them a response. I thought they were good questions, so I wanted to share them on the podcast.  Links BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
09:46
August 07, 2021
E42: Quick Summary of SPC and Control Charts
E42: Quick Summary of SPC and Control Charts
During a recent coaching call with a client, we discussed applicability of statistical process control (SPC) and control charts (also called process behavior charts) in their operations. I sent them a link to the Honda SPC video (older but highly recommended) and I share the comments I made to elaborate on what they saw.  Links Honda Statistical Process Control video BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
05:57
July 03, 2021
E41: Q&A to discuss management's role in leading and encouraging improvements
E41: Q&A to discuss management's role in leading and encouraging improvements
After conducting a Lean 101 webinar for Lean Portland, we had some excellent questions from the attendees, so I thought I share my answers. The first question was looking for advice on how management can support their employees instead of just giving them their idea on what the answers are. The second question asked about how to deal with managers who think that no complaints means no problems. You can watch the full Lean 101 webinar in the links below. Links Lean 101 Webinar BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
07:31
June 25, 2021
E40: Q&A to discuss streamlining forms and psychological safety
E40: Q&A to discuss streamlining forms and psychological safety
After conducting a Lean 101 webinar for Lean Portland, we had some excellent questions from the attendees, so I thought I share my answers. The first question was looking for advice on how to make their forms easier and more streamlined for their customers. The second question asked about how to create psychological safety and build trust in their organization when top management doesn't seem to be driving it. You can watch the Lean 101 webinar in the links below. Links Lean 101 Webinar BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
05:11
June 17, 2021
E39: Q&A to discuss batching and classical vs lean management
E39: Q&A to discuss batching and classical vs lean management
After conducting a Lean 101 webinar for Lean Portland, we had some excellent questions from the attendees, so I thought I share my answers. The first question was looking for more explanation about batching vs one piece flow. The second question asked about classical vs lean management methods. You can watch the Lean 101 webinar in the links below. Links Lean 101 Webinar BIZ-PI.com Creative Safety Supply (enter code "BPI" to save 10%) Have a question? Submit a voice message at Anchor.fm
06:18
June 14, 2021
E38: Confusion about Project Charters and Proposed Solutions
E38: Confusion about Project Charters and Proposed Solutions
Project charters for improvement projects do not have solutions listed. Instead, they should explain the problem, the management support for this project, the key team members, the scope, the timeline and key metrics of success. They should not have the proposed solution, as we shouldn't have that figured out yet. We still need to follow the problem solving approach. I explain my thoughts on this in more depth. Links BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
07:51
June 07, 2021
E37: What is the Taguchi Loss Function?
E37: What is the Taguchi Loss Function?
Developed by Genichi Taguchi, the Taguchi Loss Function is a graphical representation of how an increase in variation away from the target value (even within specification limits( leads to an exponential increase in customer dissatisfaction. This is different than the traditional approach of viewing results within the specification limits as good, and results outside of the specification limits as bad. Links Taguchi Loss Function Video of Ford Transmission Study: https://www.youtube.com/watch?v=uAfUOfSY-S0 BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
06:48
May 31, 2021
E36: Two main types of kaizen or kaikaku events
E36: Two main types of kaizen or kaikaku events
When describing the methodology of a kaizen or kaikaku event, I often break it up into two main types: Working session - traditional approach where 80% of the work is implemented during the 2-5 day event Planning session - process mapping approach where the team generates a 90-day action plan during the 2-5 day event I explain the differences and when to use each type, along with describing how projects and point kaizen (or kaizen blitz/burst activities) fit within these activities. Links What is Kaikaku? Video of Kaizen Planning Event: https://www.youtube.com/watch?v=YYsn0X0EVRI Video of Kaizen Working Event (within a larger 8-week project): https://www.youtube.com/watch?v=EedMmMedj3M Video of Kaizen Blitz or Point Kaizen: https://www.youtube.com/watch?v=QA1ddcXfqM0 BIZ-PI.com Creative Safety Supply Have a question? Submit a voice message at Anchor.fm
09:01
May 19, 2021
E35: What to do if management doesn't support Lean or Six Sigma?
E35: What to do if management doesn't support Lean or Six Sigma?
A common question I hear is "what if my company doesn't support process improvement?" I share 4 main approaches you can take to deal with this situation, instead of feeling frustrated by it. Links LeanSixSigmaHomes.com BIZ-PI.com Creative Safety Supply Have a question? Submit a voice message at Anchor.fm
06:49
May 15, 2021
E34: Analyzing my COVID-19 vaccine experience
E34: Analyzing my COVID-19 vaccine experience
I share my experience getting my first COVID-19 vaccine shot, and how I analyzed that process from a lean perspective. I found that there was only one second of value, compared to a process that took me over an hour to complete. On a related note, I also have some links to lean applied during the pandemic on my website (see links below). Links Applying Lean Methods to Mitigate COVID-19 at Work BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
13:07
April 26, 2021
E33: What is the history of PDCA vs PDSA?
E33: What is the history of PDCA vs PDSA?
I was recently asked about the difference between PDCA and PDSA. I had heard some new information from another podcast, and dug into one of the references to learn more about it. In this episode, I read through a paper from Ronald Moen that provides a good historical perspective. Note: I mispronounced Charlie Protzman's name in the audio. Apologies! Links Foundation and History of the PDSA Cycle - Ronald Moen  Podcast Interview with Charlie Protzman and Patrick Adams BIZ-PI.com Creative Safety Supply Have a question? Submit a voice message at Anchor.fm
10:27
April 19, 2021
E32: How Lean Events Accomplish More Than Process Improvement
E32: How Lean Events Accomplish More Than Process Improvement
A recent Value Stream Mapping event was held virtually, and we received some positive feedback from the event attendees. I wanted to share some of the comments to show how process improvement helps much more than just faster processes with less quality issues. It helps engage employees in the future direction of the organization, builds teamwork across departments, and creates a safe space for discussing problems and challenges. Please contact me if you'd like help with facilitating your own lean events, so I can better understand how to assist you in this important tool of process improvement. Links Value Stream Mapping Training (YouTube) Kaizen Event Training (YouTube) BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
04:51
April 09, 2021
E31: Why a Structured Problem Solving Approach is Important
E31: Why a Structured Problem Solving Approach is Important
Does your organization use a structured problem solving process, like DMAIC, 8D, or PDSA? If no, why not? I share my views on what challenges are created when you don't have structure to your problem solving approach. Links BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
10:01
April 05, 2021
E30: Using a Prioritization Matrix to Select the Best Projects
E30: Using a Prioritization Matrix to Select the Best Projects
Are you trying to decide how to select the best projects to work on, but have many stakeholders and customer needs to consider, and too many project ideas? Check out the Project Prioritization Matrix to help you objectively evaluate these projects and select the ones that meet the most important criteria. I pulled the audio from the training video for you to listen to in this podcast. There is also a link to the video if you had trouble following along, and I provide a link to the template you can download.  Links Video: What is a Project Prioritization Matrix? Selecting the Best Projects with Many Stakeholder Criteria Template: Project Prioritization Matrix (XLSX) BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm
10:57
March 24, 2021
E29: How to decide on the right number of people for your lean event?
E29: How to decide on the right number of people for your lean event?
I received a question today that I thought would be helpful to everyone: “Imagine you are getting ready to kick-off the value stream workshop and you start to receive emails from a bunch of different people in the organization asking to attend. What would be your response?” I answered the question in an article on my website, but I wanted to read my response for this podcast. Links Article: How to decide on the right number of people for your lean event? BIZ-PI.com LeanSixSigmaDefinition.com Creative Safety Supply Have a question? Submit a voice message at Anchor.fm
07:57
March 22, 2021
E28: Don't combine financial data together, separate into these 3 buckets
E28: Don't combine financial data together, separate into these 3 buckets
When making improvements to a process, cost savings and avoidance is a common outcome that is estimated and reported. A common error is to combine the data together into one overall number, but they should be separated into three distinct buckets of money: Income Statement, Cash Flow and Growth.  Links Article: Client saved $800,000 in 3 Days E2: What is the difference between hard and soft financial savings? BIZ-PI.com LeanSixSigmaDefinition.com Creative Safety Supply
07:56
March 17, 2021
E27: Calculate cost of nonconformance to get management's attention for Lean
E27: Calculate cost of nonconformance to get management's attention for Lean
One of the most impactful quality initiatives I was involved with was the creation and deployment of the Cost of Nonconformance (CoNC) report. It was a method to assign a dollar amount to quality problems in order to bring attention to management in the language they most often respond to, money! It could also be applied more broadly beyond just quality issues to any type of waste to increase visibility for your Lean or Six Sigma initiative. Check out our Cost of Poor Quality course at https://www.biz-pi.com/product/cost-of-poor-quality-copq-course/ Links BIZ-PI.com Cost of Poor Quality Course LeanSixSigmaDefinition.com Creative Safety Supply
05:46
March 13, 2021
E26: Common Data Types for your Process
E26: Common Data Types for your Process
In process improvement, there is a strong focus of data. But in order to analyze data for an improvement project, you need to know what type of data you have or need, so you can perform the correct analysis. I share the different types of data you may encounter for your project. Links BIZ-PI.com LeanSixSigmaDefinition.com
09:14
March 10, 2021
E25: Why do we need 30 data samples?
E25: Why do we need 30 data samples?
I saw a recent question in a forum, asking about the origin of the sample size of 30 data points. I decided to read you the response I gave, and make it a new blog post on my website.  Links Article: Why do we need 30 data samples? BIZ-PI.com LeanSixSigmaDefinition.com
04:39
March 06, 2021
E24: Top 3 things to validate before removing test or inspection steps
E24: Top 3 things to validate before removing test or inspection steps
I share an article I wrote back in Dec 2013 about reducing or eliminating test or inspection steps using Six Sigma analysis methods of capability and stability, along with risk mitigation tools like FMEA and error proofing. Links Article: Top 3 things to validate before removing test or inspection steps Article: Which Should You Use Cpk or Ppk? BIZ-PI.com LeanSixSigmaDefinition.com
12:00
March 03, 2021
E23: What is the Lean Communicators network?
E23: What is the Lean Communicators network?
I share an interview I did with Mark Graban about why I created this podcast. He included me in a new networking group called Lean Communicators. We are a group of podcasters that talk about Lean, and we meet about once a month to discuss best practices and learn from each other. Check out the website of all the contributors at LeanCommunicators.com, where you can subscribe to an email list of new episodes from all contributors, or subscribe to individual podcasts. You can also follow us on LinkedIn using #LeanCommunicators. Mark also appeared in Episode 11 of this podcast, so you can hear his questions and my responses. Links LeanCommunicators.com LinkedIn #LeanCommunicators Lean Blog Podcast #394 with Mark Graban - Interviews with Lean Communicators network Lean Six Sigma Bursts - Episode 11 with Mark Graban BIZ-PI.com LeanSixSigmaDefinition.com
09:26
February 21, 2021
E22: Why calculating Median can be better than a Mean or Average
E22: Why calculating Median can be better than a Mean or Average
Most people calculate the average when summarizing data, but what about the median? The median is not as sensitive to outliers and skewed data, and can be a better indicator of the typical or most common outcome in your data. Links Wikipedia: Median BIZ-PI.com LeanSixSigmaDefinition.com
11:46
February 20, 2021
E21: What is the Hawthorne Effect and does it explain temporary improvements?
E21: What is the Hawthorne Effect and does it explain temporary improvements?
Do you see problems recur later after all the attention has gone away? That could be the Hawthorne Effect at work, which can create confusion on whether your improvements are actually working. Links Wikipedia: Hawthorne Effect BIZ-PI.com LeanSixSigmaDefinition.com
06:07
February 16, 2021
E20: Why I like using the Ideal State Mapping approach
E20: Why I like using the Ideal State Mapping approach
When I facilitate mapping events, after completing the current state map and before we create the future state map, I like to first walk the team through an ideal state discussion. I categorized these concepts and share the list with you in this podcast. Links Why I like using the Ideal State Mapping approach BIZ-PI.com LeanSixSigmaDefinition.com
05:35
February 05, 2021
E19: Typical Ground Rules for Your Next Lean Kaizen Blitz or Kaikaku Event
E19: Typical Ground Rules for Your Next Lean Kaizen Blitz or Kaikaku Event
Ground rules are an important element of running a successful process improvement event (called Kaizen Blitz or Kaikaku events). In this podcast, I share a compiled list of rules that you can use as a starting point for your next improvement workshop. Links List of Typical Lean Kaizen Event Ground Rules BIZ-PI.com LeanSixSigmaDefinition.com
09:32
January 24, 2021
E18: Does Jon Taffer of "Bar Rescue" Practice Lean?
E18: Does Jon Taffer of "Bar Rescue" Practice Lean?
During some recent travel, my wife and I ended up watching multiple episodes of "Bar Rescue."  I've watched the show for many years, so I re-watched it with a new lens, now that I'm consulting on my own.  As I thought about my approach to consulting, how would I help these bars and restaurants make dramatic improvements? Listen for my comparison of how I would prefer to help these bars versus the approach used by host Jon Taffer. Links JonTaffer.com Bar Rescue Show BIZ-PI.com LeanSixSigmaDefinition.com
14:17
January 06, 2021
E17: Writing a Book in Small Batches with LeanPub
E17: Writing a Book in Small Batches with LeanPub
I discuss the Lean approach to writing a book, which is how I published my first 2.5 books. LeanPub.com allows you to write and publish your book for free and release similar to software, instead of one large batch like in traditional book publishing.  Links LeanPub.com Lean Six Sigma for Good: How improvement experts can help people in need, and help improve the environment Lean Six Sigma for Good: Lessons from the Gemba (Volume 1) Lean Six Sigma for Good: Lessons from the Gemba (Volume 2) BIZ-PI.com LeanSixSigmaDefinition.com
05:50
November 25, 2020
E16: Unique Internal Lean Six Sigma Certification Program
E16: Unique Internal Lean Six Sigma Certification Program
I discuss the internal Lean Six Sigma certification program I helped develop and implement at Rockwell Collins (now Collins Aerospace), and why I think it's a good model for other organizations to consider if you want to offer certifications. Links BIZ-PI.com LeanSixSigmaDefinition.com
13:46
November 09, 2020
E15: Lean and Six Sigma Improvement Project Ideas by Industry
E15: Lean and Six Sigma Improvement Project Ideas by Industry
If you've struggled to decide what improvement project to work on at work or for a certification project, check out this list of project or event ideas that you could consider for your industry. I have examples from the following categories: Personal Life, Finance and Accounting, Human Resources, Sales, Shipping/Receiving and Warehouse, Information Technology (IT), Product/Service Design, Call Center, Healthcare, Manufacturing, Sports, Grocery/Supermarket, Nonprofits, Environment, Corporate Responsibility, Diversity/Equity and Inclusion, and Education. This is a longer podcast than usual, so I apologize but hope you found it useful! Links Lean and Six Sigma Project Ideas Check out our FREE “Lean at Home” online course for ways to improve your personal life! BIZ-PI.com LeanSixSigmaDefinition.com
20:11
November 05, 2020
E14: How many wastes are there? And what are the 3 M's?
E14: How many wastes are there? And what are the 3 M's?
I try to simplify some confusion about the 7 types of waste (or are there 14 types?), the 3 M's, and explain simpler ways to think about opportunities in a process. Links Article: From 7 Wastes to 3 – The Yamada Method Acronyms for remembering the wastes BIZ-PI.com LeanSixSigmaDefinition.com
05:11
October 16, 2020
E13: Need to Implement Continuous Improvement for certification? Start with Lean!
E13: Need to Implement Continuous Improvement for certification? Start with Lean!
I finished writing an article about two sustainability certification programs that require continuous improvement, but don't give guidance on how to do that. I explain why I think Lean is the best method to adopt for these mission-driven organizations. I also share examples below in the links about why I think Toyota is a leader in community engagement and environmental causes, not just financial performance. Links Article: Continuous Improvement key to B Corps, Fair Trade and other mission-driven organizations BIZ-PI.com LeanSixSigmaDefinition.com Toyota Toyota Kentucky facility reflects parent company’s commitment to the environment Toyota and the Earth Charter Toyota Production System Support Center (TSSC) - Donates time to nonprofits and government agencies
03:55
October 13, 2020
E12: First SDCA before PDCA
E12: First SDCA before PDCA
I had a call this week helping out with a Black Belt project, and I was reminded about the Standardize-Do-Check-Act model that should be implemented first, before trying to make improvements to a process using the PDCA model (Plan-Do-Check-Act) Links BIZ-PI.com LeanSixSigmaDefinition.com Kaizen - The Key to Japan's Competitive Success by Masaaki Imai Photo from Masaaki Imai's "Kaizen" book about SDCA and PDCA
04:37
October 06, 2020
E11: Two Questions from Episode 1 about Cost Savings
E11: Two Questions from Episode 1 about Cost Savings
I received two questions from Mark Graban about my first episode. He is a well-known Lean consultant with expertise in the healthcare industry, and has authored multiple books, including Lean Hospitals and Healthcare Kaizen and Measures of Success. He is also the host of multiple podcasts, including Lean Blog and My Favorite Mistake. Learn more about him at MarkGraban.com Links BIZ-PI.com LeanSixSigmaDefinition.com Episode 1: Why are Six Sigma Black Belts paid so much? MarkGraban.com
08:10
October 02, 2020
E10: Explaining Lean and Six Sigma to Natural Problem Solvers
E10: Explaining Lean and Six Sigma to Natural Problem Solvers
During Lean and Six Sigma classes, I meet a lot of people who are good problem solvers already, and they mention that the topics are similar to how they approach problems. Here are some of my observations about my interactions with them, and what takeaways I gathered. Links BIZ-PI.com LeanSixSigmaDefinition.com
05:21
September 28, 2020
E9: Access historic PRODUCTIVITY newsletters from Norman Bodek (1980-1993)
E9: Access historic PRODUCTIVITY newsletters from Norman Bodek (1980-1993)
I share exciting news that we have digital access to Norman Bodek's past PRODUCTIVITY newsletters from 1980-1993. He lived in Vancouver, Washington (near Portland), but was moving to Japan permanently, and we have scanned in the documents for you to search, download and review. Links BIZ-PI.com LeanSixSigmaDefinition.com PRODUCTIVITY newsletters and interviews with Norman Bodek
04:28
September 15, 2020
E8: Safety, Quality, Delivery and Customer - How SQDC charts can drive daily management
E8: Safety, Quality, Delivery and Customer - How SQDC charts can drive daily management
I discuss the simple visual management templates called SQDC (also called QDIP). These visuals help simplify the daily management for a process area, to quickly bring attention to areas that need help. A video of the discussion is available on the product page in the link below Links BIZ-PI.com LeanSixSigmaDefinition.com Watch a video or download the SQDC templates
05:57
September 05, 2020
E7: Applying Lean at Home - Contest with Prizes Ends Sept 30th
E7: Applying Lean at Home - Contest with Prizes Ends Sept 30th
I discuss the Lean at Home contest being run by Lean Portland. We are giving away $200 in prizes to those who submit an improvement project at home that was completed in the last 6 months. We also have a free online course you can take if you need some help! Links BIZ-PI.com LeanSixSigmaDefinition.com "Lean at Home" contest "Lean at Home" - Free online course
04:28
September 01, 2020
E6: What are Pareto charts and why should you display them horizontally?
E6: What are Pareto charts and why should you display them horizontally?
I explain what Pareto charts are, and why they should be used more often than they are. I also summarize an older article I wrote about changing the way to display these charts. Links BIZ-PI.com LeanSixSigmaDefinition.com (Pareto) New spin (literally) on an old quality tool
03:56
August 30, 2020
E5: What are hypothesis tests and why do we need them?
E5: What are hypothesis tests and why do we need them?
I explain how and when hypothesis tests can be used, based on a recent article I wrote, which looked at the racial inequities brought up by football players at the University of Iowa and the data that can support these claims. Links BIZ-PI.com LeanSixSigmaDefinition.com Affordable Green Belt Training Racial Differences in Football Player Retention at the University of Iowa
04:44
August 28, 2020
E4: What is the DMAIC Improvement model?
E4: What is the DMAIC Improvement model?
I created a video that accompanies this quick explanation of DMAIC, which stands for Define, Measure, Analyze, Improve and Control. DMAIC is the core structure used in Six Sigma projects Links BIZ-PI.com LeanSixSigmaDefinition.com Video of DMAIC Overview
02:12
August 23, 2020
E3: What is the Influencer model and how it applies to wearing masks?
E3: What is the Influencer model and how it applies to wearing masks?
In this episode, I discuss the Influencer behavior change model, and how it applies to getting people to wear their masks to prevent the spread of COVID-19 Links BIZ-PI.com LeanSixSigmaDefinition.com Article: How Behavior Change Can Influence Wearing of Masks
04:46
August 23, 2020
E2: What is the difference between hard and soft financial savings?
E2: What is the difference between hard and soft financial savings?
In this episode, I answer a question I often receive about how to categorize financial cost savings from improvement, either hard or soft, and what is the difference? Links BIZ-PI.com LeanSixSigmaDefinition.com
04:07
August 23, 2020
E1: Why are Six Sigma Black Belts paid so much?
E1: Why are Six Sigma Black Belts paid so much?
In this first episode, I answer a question I received about salaries for Six Sigma Black Belts, and why I think they make good money. Links BIZ-PI.com LeanSixSigmaDefinition.com
04:54
August 23, 2020
August 22, 2020
August 22, 2020
00:41
August 22, 2020