Dial In: Navigating The Customer Service /Call Center Industry
By Muzick Hairston
I will be providing information on how to navigate the customer service call center industry.
Dial In: Navigating The Customer Service /Call Center Industry Dec 28, 2020
00:00
10:06
Episode 6:Little Things To Remember
In this episode I provide some things to keep in mind when calling into customer service.
Dec 28, 202010:06
Episode 5 Quality Assurance
In this episode I discuss Quality and Assurance and how it affects the customer service representative and the customer.
Dec 06, 202008:31
Episode 4:The Answers That You give
This episode is about the answers that you give during an interaction with a customer service representative
Nov 24, 202006:04
Episode 3 : Questions To Ask
In this episode I discuss the questions to ask during the interaction with the customer service representative.
Sep 24, 202008:38
Episode 2 : Verification
In this episode I talk about the verification process involved when calling in to a call center
Nov 24, 201905:60
November 24, 2019
Nov 24, 201900:48
WELCOME Back!!! EPISODE 1
This is an intro to my next segment that I will be discussing and providing information
Oct 17, 201902:07