Neurodiver-Gents Presents: a close attention to retail

Welcome to Episode 9!

Neurodiver-Gents, Lain and Ryan are joined by special guest, Darby.

Shout out to anybody who has ever worked in subpar stores.

We tackle the topic of returns in this episode.

It's... a huge nope... it's the emperor tries to bring their bike back... it's return of the dread cry...
It's a random menace... it's a stack of the groans... it's... infringing on b*tch.
It's remorse forsaken... it's a vast red lie... it's... a surprise WHY talker...

Returns is a very frustrating one and it's often because of the demands made by unreasonable people.

So please... head to your local supermarket, buy the best grapes they have, head to your favourite wine country region, sneak into a winery at sunrise, enjoy eating the grapes amongst their brethren vines and join us once more as we pay a close attention to retail!

Edited by Lain

Music composed and recorded by Neurodiver-Gents.

Welcome to Episode 8!

Neurodiver-Gents, Lain and Ryan are joined by special guest, Cass

We dive into a discussion about sales culture and the issues faced in the sales world.
Such as lack of effective and regulated training; less than ethical salespeople... towards customers and even other staff.

We also get into topics like targets, commission, poor staff practices, and other inner workings of a sales-based environment.

So please... buy tickets to a local pottery class, make the shittiest vase you've ever seen, treasure it, feed it and water it, nourish it, love it, treat it right, and schedule a date night together to join us once more as we pay a close attention to retail!

Edited by Ryan

Music composed and recorded by Neurodiver-Gents.

Welcome to Episode 7!

Neurodiver-Gents, Lain and Ryan are joined by special guest, Christine.
And by ANOTHER special guest, Ray.

We discuss the topic of discrimination in this episode.
We talk about internal issues such as cliques but also about assumptions and judgements people make on others based on what they look like or how they act.
We touch on victimisation and also about lumping certain groups into categories. And how those subconscious biases can play a part in the way we treat people or how others treat us.

So please... save this episode to your offline playlists, head out into the wilderness, pitch a tent, scream at a tree, apologise to the tree, and join us once more as we pay a close attention to retail!

Edited by Lain... twice... damn corruption of files.
Salvaged/repaired by Ryan... twice...

Music composed and recorded by Neurodiver-Gents.

Welcome to Episode 6!

Neurodiver-Gents, Lain and Ryan are joined by special guest, Soph.

We hope you are well and of a sound mind.
The topic for this episode is Mental Health!
It's about the system getting more and more out of hand and becoming a lack there of for being a system and more of a mess really.

We speak about the lack of support often given to retail workers and the lack of care from customers as well as lack of reciprocation of respect and how that affects the lives of retail workers for the worse.

So please... head to your local drive-in theatre, park your car, press play on your preferred podcast streaming service, ignore the movie, and join us once more as we pay a close attention to retail!

Edited by Ryan

Music composed and recorded by Neurodiver-Gents.

Welcome to Episode 5!

Neurodiver-Gents, Lain and Ryan are joined by special guest, Greg.

We hope you can manage to get through this one!
It's all about management issues and the problems with that filter down system where the issues tend to affect the staff and customers more than anything.
Where issues that are brought up aren't properly addressed or managed and it, in turn, causes other issues.

It's about that lack of big picture thinking that leads to larger and more long term problems.

So please... take your bluetooth speaker down the the local beach hangout spot, lay down a towel, pop an umbrella, and join us once more as we pay a close attention to retail!

Edited by Lain

Music composed and recorded by Neurodiver-Gents.

Welcome to Episode 4!

Neurodiver-Gents, Lain and Ryan talk about ignorance in this episode.

It's a long one! We hope that doesn't mean it will be ignored.

Ignorance goes hand in hand with last episode's topic, entitlement.
It's a hard one because sometimes there are genuine reasons for things but a lot of the time there's only excuses.
And a lot of poor behaviours with no apology or recognition.

So please... jump in your car, drive to your local make-out spot, and join us once more as we pay a close attention to retail!

Edited by Ryan and Lain

Music composed and recorded by Neurodiver-Gents.

Welcome to Episode 3!

Neurodiver-Gents, Lain and Ryan are joined by special guest, Ashley.

Listen in as we get annoyed and frustrated over recounting our tales with entitlement. Some customers just think they are the absolute bees knees. Some people just act like they are special and above everything and everyone else.

On the flip side, some staff almost have the extreme mentality that "the customer is always wrong" and that they themselves can do no wrong.

It's all about accountability and deniability.

A listen to this episode entitles you to a listen to the next episode!

So please... climb onto your roof, pick an apple from the neighbour's overhanging tree, and join us once more as we pay a close attention to retail!

Edited by Ryan

Music composed and recorded by Neurodiver-Gents.

Hello! Welcome to Episode 2!

Neurodiver-Gents, Lain and Ryan are joined by He-Who-Must-Not-(And-Will-Not)-Be-Named. 

We dive into the discussion of customer service and all that entails. The good, the bad, the ugly. Customers and staff alike.

Working in a customer service role can be very frustrating when trying to deal with and manage such varying expectations from the general public.

And feeling not listened to or heard, or even going unacknowledged totally sucks from a customer end.

So please... squeeze yourself a nice, tall, cold glass of turnip juice, grab some cheeky poptarts, and join us once more as we pay a close attention to retail!

Edited by Ryan

Music composed and recorded by Neurodiver-Gents.

Welcome to the first official episode!

Neurodiver-Gents, Lain and Ryan are joined by special guest, Dan. We partake in some boyish banter but more importantly, we discuss the issues with retail and security as well as all that comes along with: customer aggression, theft, vigilance, loss prevention, etc. Especially the etc. So please... cuff yourself to the nearest radiator, turn up the volume, and join us once more as we pay a close attention to retail!

Edited by Lain and Ryan

Music composed and recorded by Neurodiver-Gents.

Welcome to the beginning of the show!

Here you will find the Neurodiver-Gents, Lain and Ryan, talking about who they are and what this show is all about. So pick up a pipe, and sit in your favourite chair, as we pay a close attention to retail!

Edited by Lain and Ryan

Music composed and recorded by Neurodiver-Gents.