Digisection

Hospital IQ provides an operations management software platform that uses artificial intelligence enabling health systems to achieve peak operational performance that improves patient access, care delivery and staff productivity.    Hospital IQ is helping over 100 hospitals and health systems across the country to deliver optimized surgical resource alignment, patient flow, and staff scheduling capabilities. About our guests: Shawn Sefton Shawn is the Chief Nursing Officer and VP of Client Operations for Hospital IQ. She is a Registered Nurse and has more than 30 years combined clinical and consulting experience. Her expertise includes healthcare administrative leadership, clinical transformation, process redesign, quality improvement and cost structure improvements in Surgical, Emergency, Endoscopy, Critical Care, Anesthesia services and Care Coordination in a variety of healthcare provider settings. Prior to joining Hospital IQ, Shawn was a Director at PwC’s Health Advisory practice where she led operational and financial improvement engagements at a number of health systems.   Jason Harber As Chief Operating Officer & Chief Strategy Officer, Jason is the driving force behind Hospital IQ’s product strategy. He brings more than 10 years of experience in healthcare technology, data and analytics, and product management. Prior to joining Hospital IQ, he was the VP of Product Management for TeleTracking Technologies, where he developed product strategy and strategic launches for the company’s product portfolio.

Wysa is a mental health company helping users to self-manage stressors by blending AI-guided listening with professional expert support.  Wysa was developed to make the world more mentally resilient - an AI chatbot that leverages evidence-based cognitive-behavioral techniques (CBT) to make people feel heard. Blended with professional human support, Wysa provides 24/7 high-quality mental health support. “Sometimes you need to talk things through, and all you need is someone who will listen and ask the right questions to help you figure things out. That's Wysa!” - Jo Aggarwal, Wysa founder About our guests: Jo Aggarwal  Jo Aggarwal is the founder and CEO of Wysa, a global leader in conversational AI for behavioral health. She was recognized as one of the Top 25 Women Leaders in Consumer HealthTech of 2021 by The Healthcare Technology Report. Previously, Aggarwal was the founding director for Technology & Innovation for a UN-backed foundation and has been the managing director of Pearson Learning Solutions in the U.K. Her work on mobile employability post-Arab Spring helped connect over 1 million young people to skills and jobs. She was recognized by the eLearning Center in the UK as one of the top three global thought leaders in education technology.   Zereana Jess-Huff, Ph.D.  Zereana Jess-Huff, Ph.D. is a licensed clinical practitioner with over 15 years of experience in clinical innovation, operations strategy, and product development with a specific focus on digital behavioral health. Zereana is an experienced writer authoring several articles on behavioral health in the age of digital health. Her background includes serving as the CEO of Beacon Health Options, Maryland managing the Public Behavioral Health System where she secured a $77 million 5-year award. She has extensive experience working with large US Health Systems on integrated care management and behavioral health service delivery. Recommended by Jo: Consolations: The Solace, Nourishment and Underlying Meaning of Everyday Words by David Whyte

SkyPoint is transforming customer experience and business outcomes through the power of AI on a unified and privacy-first view of the customer data. Our platform combines our integrated Custom Data Platform, Zero Trust Data Vault, Privacy Compliance Automation and APIs that allow our customers and developers to easily deploy solutions that leverage unified customer records in healthcare and consumer industries. Quickly build professional-grade apps, manage data privacy, create automated workflows, connect to diverse data sources, and embed AI into your apps when you use SkyPoint APIs. It’s how you become more agile to delight your customers. Industry leaders and over 6 million end users currently use SkyPoint. About our guest: Tisson Mathew is CEO and Founder of SkyPoint Cloud, a privacy-first customer data platform that enables consumer and healthcare brands to unlock deeper, more meaningful relationships with their customers and patients. Before founding SkyPoint Cloud, he was Chief Technology Officer at Alignment Healthcare and, prior to that, at Cambia Health Solutions. Mathew also led the team that built and operated the Amazon logistics technology platform that powers Amazon Prime Now, Amazon Fresh, and Amazon Flex. He holds four U.S. patents, a Master of Science in computer science and engineering from Oregon Health & Science University, Portland, Ore., and completed the Stanford Executive Program for Growing Companies at Stanford University, Stanford, CA.

Frontiers Health emerged as one of the premier global digital health innovation events, with a strong focus on digital therapies, breakthrough technologies, healthcare transformation, investments, and ecosystem development. It is the health vertical by Frontiers Conferences, creating engaging conference experiences for 10 years, home of innovation and all things digital.  About the guest:  Matteo Penzo is an entrepreneur and experienced executive, in the past 10 years, he has led the EMEA Technology teams at frog, a global design and strategy firm. In 2005, he founded the internationally successful Frontiers Conference event, which brings innovators in business and design together. Matteo also co-founded Talent Garden Milano—the biggest co-working space in Italy—an investment he successfully exited in 2018. Matteo has also solid experience in leading (and building) teams and providing strategic expertise to Clients in the telecom and media industry (Al Jazeera, du, Saudi Telecom, Vodafone, SKY Italy), healthcare (Novartis, Roche, Astra Zeneca), and from the financial services (AXA, KKR, CheBanca!, UBS, Allianz). More recently, he co-founded Zick learn, an Ireland based startup that is developing a digital platform to create and distribute beautiful & accessible “text messages based training courses” for the Enterprise.  Recommended by Matteo:  1930 Cocktail Bar

Citruslabs is a digital CRO (contract research organization) with a specific focus on consumer brands. Citruslabs helps brands successfully conduct and manage their clinical trials from start to finish. Since 2015, Citruslabs helped hundreds of organizations of all sizes - from small consumer brands to large pharmaceutical companies - to bring their clinical studies to life. Amongst others, Citruslabs has successfully worked with Biophytis, HUM Nutrition, and Common Heir, to name a few. About our guest:  Susanne is the co-founder & CEO of Citruslabs. She was named Forbes 30u30 in 2018 and 2020. Before Citruslabs, Susanne created the #1 health app for baby boomers called MindMate. MindMate helps its users to reduce the risk of developing cognitive decline, such as Alzheimer's and Dementia, through a daily activities plan consisting of physical exercises, recipes, brain games, and education on healthy aging. The app has won multiple awards and is often titled "the ultimate Alzheimer's app". Before her career as an entrepreneur, Susanne worked in consulting at PwC.  Recommended book by Susanne:  The Gift of Fear by Gavin de Becker

DexCare is a Platform-as-a-Service (PaaS) for health systems that intelligently orchestrates digital demand and health system capacity across all lines of care.   DexCare was born out of Providence, one of the largest and most digitally forward health systems in the US. Initially developed as the platform for same-day care care, DexCare has been driving high-value patient acquisition, navigation and capacity optimization for the organization since 2016. The company’s leadership is comprised of healthcare and technology veterans with decades of experience in transformative health systems, healthtech investing and digital health companies.   To learn more about this company, we were joined by two truly remarkable guests,  the CEO of DexCare - Derek Streat, and Board Director - Dr. Toby Cosgrove.   _________________________________________ Recommended by the guests:    Dr. Cosgrove recommended this book: The Age of AI: And Our Human Future by Henry A Kissinger and Eric Schmidt    Derek was inspired by this show: Rock & Roll Hall of Fame Induction ceremonies  _________________________________________    More about our guests:      Derek Streat:    Derek Streat is the Founder, CEO and Chairman of DexCare. He is an accomplished healthcare technology entrepreneur and executive, having co-founded and/or been at the earliest stages of six venture-backed companies including C-SATS (acquired by Johnson & Johnson), Classmates (acquired by United Online), Medify (acquired by Alliance Health Networks) and AdReady (acquired by CPXi). Prior to joining Providence as an Entrepreneur-in-Residence to commercialize the DexCare platform, Derek served as Vice President of Digital Solutions at Johnson & Johnson - a role he assumed after C-SATS was acquired by the world’s largest healthcare company. There he led the charge to transform the organization responsible for training 250,000 surgeons worldwide into a leading healthcare quality improvement and continuous learning institution that directly advanced patient outcomes, provider efficiency, and health system value through digital solutions. Derek is also actively involved in national healthcare data transparency efforts for the improvement of patient care as a Co-Founder and Board member of two leading data sharing organizations, PEDSnet and the Improving Renal Outcomes Collaborative (IROC). Toby Cosgrove, MD:  Toby Cosgrove, MD, is former CEO and current Executive Advisor of Cleveland Clinic. He is Executive Advisor to Google Healthcare & Life Sciences, Strategic Advisor to Care Centrix, Senior Advisor of Innova Health Partners, and sits on the boards of American Well, and Hims & Hers. As an expert on health issues, he is a frequent commentator in national and international media. As CEO and President of Cleveland Clinic from 2004 through 2017, he led the $8 billion organization to new heights of achievement and efficiency, seeing it ranked the #2 hospital in America (U.S. News). In his role as Executive Advisor, he is working with Cleveland Clinic leadership on strategies for national and international growth.‍ Dr. Cosgrove joined Cleveland Clinic in 1975, and chaired the Department of Thoracic and Cardiovascular surgery from 1989 to 2004. He performed over 22,000 operations and earned an international reputation in valve repair. He holds 30 patents for medical innovations. As CEO from 2004 to 2017, he reorganized services, improved outcomes and patient experience, and strengthened the organization’s finances. He is a member of the National Academy of Medicine, and a Fellow of the National Academy of Inventors. In 2016, he was a Fortune Businessperson of the Year (No. 14). Three successive presidents of the United States have consulted him on healthcare issues.

Eugene Borukhovich is a serial intra and entrepreneur, executive, venture builder, speaker & board advisor with a focus in digital health. Eugene is a Chairman and COO at YourCoach Health. Prior to YourCoach, Eugene served as a Global Head of Digital Health at Bayer. He has also co-founded and sold a doctor rating startup and a consulting company. Eugene is one of the kindest and most inspiring people I had the pleasure to meet in the digital health ecosystem.  You can listen to his Digital Therapeutics Edition with Eugene Borukhovich podcast here.

Nathan Treloar is the founder, President & COO of Orbita. Orbita specializes in developing conversational AI for healthcare and life sciences. We talked about the digital front door for healthcare providers, building voice AI teams, and whether bots should go to med school.