
Cap & Gown
By Pharos Resources


Cap & Gown: Season 5 | Episode 17: End of Semester Recap!
It’s a wrap on Season 5—and what a season it’s been. From the spirit of the “Redbud Season” to powerful insights from student success leaders across the country, we tackled the real challenges (and hope!) in higher education post-pandemic.🎙 Highlights include:-Career mapping, stackable credentials for vets, and practical crisis response skills-Standout voices from Sherry Woosley, Barrington Price, Debbi Rutledge, and more-Mic-drop moments on student agency, burnout, transformation, and redefining college readiness📚 Plus, a look into our 2025 book: Slow Productivity Hacks—featuring strategies to sync your workflow, manage task overload, and create meaningful progress without burnout.

Cap & Gown: Season 5 | Episode 17: State of the Union + End of Semester Recap!
It’s a wrap on Season 5—and what a season it’s been. From the spirit of the “Redbud Season” to powerful insights from student success leaders across the country, we tackled the real challenges (and hope!) in higher education post-pandemic.🎙 Highlights include:-Career mapping, stackable credentials for vets, and practical crisis response skills-Standout voices from Sherry Woosley, Barrington Price, Debbi Rutledge, and more-Mic-drop moments on student agency, burnout, transformation, and redefining college readiness📚 Plus, a look into our 2025 book: Slow Productivity Hacks—featuring strategies to sync your workflow, manage task overload, and create meaningful progress without burnout.

Cap & Gown: Season 5 | Episode 16: State of the Union + Redefining Productivity in Higher Ed
In this episode, Sherry Woosley and Rachel Phillips-Buck unpack the current landscape of higher education—from national policy shifts to enrollment cliffs and Gen Z career expectations. They reflect on the hidden costs of overcommitment, the rise of administrative overhead, and the importance of doing fewer things, better. With practical tips on limiting your mission, managing legacy work, and setting boundaries, this conversation challenges student success professionals to rethink how they spend their time and focus on the projects that matter most.

Cap & Gown: Season 5 | Episode 16: Redefining Productivity in Higher Ed
In this episode, Sherry Woosley and Rachel Phillips-Buck unpack the current landscape of higher education—from national policy shifts to enrollment cliffs and Gen Z career expectations.
They reflect on the hidden costs of overcommitment, the rise of administrative overhead, and the importance of doing fewer things, better. With practical tips on limiting your mission, managing legacy work, and setting boundaries, this conversation challenges student success professionals to rethink how they spend their time and focus on the projects that matter most.

Cap & Gown: Season 5 | Episode 15: Viva Gore and Retention Intelligence
In this episode of Cap & Gown, we sit down with the brilliant Viva Gore, Director of Retention Intelligence at Pharos Resources, to dive into the power of practitioner-driven data in student success. 🎓📊
Viva shares her expertise on how institutions can move beyond numbers and spreadsheets to translate data into real, actionable insights that help students thrive. From early identification strategies to retention best practices, this conversation is packed with real-world examples and hands-on experience from someone who has been in the trenches of student success work.
If you're passionate about using data with purpose, this episode is for you! Listen now and gain practical takeaways that you can apply at your institution.
🔗 Listen to the full episode anywhere you get your podcasts!
🎙️ Subscribe for more conversations on student success, retention, and proactive support!
#StudentSuccess #HigherEd #Retention #CapAndGownPodcast #DataDriven

Cap & Gown: Season 5 | Episode 15: State of the Union + Viva Gore and Retention Intelligence
In this episode of Cap & Gown, we sit down with the brilliant Viva Gore, Director of Retention Intelligence at Pharos Resources, to dive into the power of practitioner-driven data in student success. 🎓📊
Viva shares her expertise on how institutions can move beyond numbers and spreadsheets to translate data into real, actionable insights that help students thrive. From early identification strategies to retention best practices, this conversation is packed with real-world examples and hands-on experience from someone who has been in student success work.
If you're passionate about using data with purpose, this episode is for you! Listen now and gain practical takeaways that you can apply at your institution.
🔗 Listen to the full episode anywhere you get your podcasts!
🎙️ Subscribe for more conversations on student success, retention, and proactive support!
#StudentSuccess #HigherEd #Retention #CapAndGownPodcast #DataDriven

Cap & Gown: Season 5 | Episode 14: Slow Productivity
Productivity in higher ed isn’t about busyness—it’s about impact. In this episode, we explore how to rethink productivity in a way that’s sustainable, meaningful, and truly student-centered.
Listen now! 🎧

Cap & Gown: Season 5 | Episode 14: State of the Union + Slow Productivity
Productivity in higher ed isn’t about busyness—it’s about impact. In this episode, we explore how to rethink productivity in a way that’s sustainable, meaningful, and truly student-centered.
Listen now! 🎧

Cap & Gown: Season 5 | Episode 12: Who is Sherry Woosley?
It was a pleasure getting to know Dr. Sherry Woosley on Cap & Gown this week! We discussed her journey into higher education, the valuable student success tips she’s learned along the way (including the different types of homesickness!), and the next frontier of higher ed.

Cap & Gown: Season 5 | Episode 13: Interview with Sharia Hays
In this episode of Cap and Gown, Rachel Phillips Buck and Sharia Hays at George Fox University dive into the evolving landscape of student affairs, the intersection of faith and racial justice, and the challenges of balancing student care with compliance. They discuss the shifting expectations of students and families, the future of campus housing post-pandemic, and how AI is shaping student success. Don’t miss this insightful conversation on leading with intentionality in higher ed!

Cap & Gown: Season 5 | Episode 13: State of the Union + Interview with Sharia Hays
In this episode of Cap and Gown, Rachel Phillips Buck and Sharia Hays at George Fox University dive into the evolving landscape of student affairs, the intersection of faith and racial justice, and the challenges of balancing student care with compliance. They discuss the shifting expectations of students and families, the future of campus housing post-pandemic, and how AI is shaping student success. Don’t miss this insightful conversation on leading with intentionality in higher ed!

Cap & Gown: Season 5 | Episode 12: State of the Union + Who is Sherry Woosley?
It was a pleasure getting to know Dr. Sherry Woosley on Cap & Gown this week! We discussed her journey into higher education, the valuable student success tips she’s learned along the way (including the different types of homesickness!), and the next frontier of higher ed.

Cap & Gown: Season 5 | Episode 11: Welcome Back!
In this episode of Cap and Gown, we’ll be reviewing the State of the Union with Rachel to reflect on the past year in higher ed, and set our sights on what’s ahead! We’re also thrilled to introduce our 2025 theme: Intentionality—inspired by the thought-provoking work of Cal Newport, author of our featured book of the year: Slow Productivity: The Lost Art of Accomplishment Without Burnout.Discover how intentionality can shape our work, deepen our impact, and strengthen the way we serve our community!

Cap & Gown: Season 5 | Episode 10: Camryn Branch
We had an incredible conversation with Camryn on this week's episode of Cap & Gown! Camryn, our talented Student Success Specialist, shared insights into her journey as a highly involved student leader and how that experience shapes her impactful work today. We explored her role in data and retention intelligence, uncovering how it's not just about the numbers—it's about transforming those insights into meaningful, lasting support for students.

Cap & Gown: Season 5 | Episode 9: Wisdom with Woosley
Rachel Phillips-Buck and Dr. Sherry Woosley had an insightful conversation on transforming campus culture from 'Danger to Daring'—a neuroscience-informed approach to fostering a true sense of belonging in students! From understanding the amygdala's role to exploring how curiosity can shift your mindset, their discussion was impactful- catch the full episode wherever you get your podcasts. #studentsuccess #pharosresources #highered #highereducation #academia #studentretention #edtech

Cap & Gown: Season 5 | Episode 8: Debi Rutledge
Meet Debi Rutledge, Director of Academic Support and Retention at Rochester University! With over 30 years in higher ed, Debi brings a transformative approach to student success, blending her expertise in Marriage and Family Therapy with a systems view to support the whole student experience. Her "Warriors Thrive" program redefines support for students facing unique challenges today, like mental health needs and financial insecurity. Through transformational, not transactional, support and academic coaching, her team is seeing incredible results—like 100% retention among students completing key coaching sessions. Debi’s vision? A future where student support is personalized, proactive, and positive!

Cap & Gown: Season 5 | Episode 7: Kallie Menard
We are so excited to introduce you to Kallie Menard, M.Ed, Senior Client Development Representative at Pharos! Kallie works closely with prospective clients, showcasing the value of Pharos' solutions to help them improve student retention and success. In this episode, Kallie talks about her experiences as a young professional in higher ed, burnout, and Gen Z in the workplace. You will be sure to see her love for students shine through her personality, and undoubtedly will take away some wisdoms from her experiences!

Cap & Gown: Season 5 | Episode 6: Creating your Dream Job Mid-Career
In this episode, we explore how job crafting can be a powerful tool for higher education professionals to boost their job satisfaction and make a meaningful impact on student success. By reshaping tasks, relationships, and perceptions, educators can align their roles with their strengths and passions. Discover practical strategies and real-life examples of job crafting that not only enhance professional well-being but also positively influence student outcomes.

Cap & Gown: Season 5 | Episode 5: Dr. Barrington Price
In this episode, Dr. Barrington Price delivered a wealth of knowledge on navigating student success. As CEO leading Dominican University, Dr. Price's partnerships with organizations like Unite Us and To and Through are driving remarkable changes in the lives of students and their communities. This episode is packed with wisdom you won't want to miss!

Cap & Gown: Season 5 | Episode 4: Dr. James Langford
Our CIO doesn’t just build technology solutions – he grounds them in his real-world experience as a higher education practitioner. His hands-on understanding of student success and institutional challenges allows us to create tools that truly serve our partners🤝

Cap & Gown: Season 5 | Episode 3: Seek and Succeed
In this episode of Cap & Gown, Matt and Rachel dive into the complexities of curiosity. They explore the difference between limits and boundaries, how to recognize when curiosity may lead to harm, and the importance of emotional bandwidth. From knowing the right time to ask questions to understanding the impact of curiosity on relationships, this discussion offers practical advice for embracing curiosity as part of your identity. Plus, hear how curiosity influences students, the 80/20 rule in student affairs, and why everyone is both a teacher and a learner. Enjoy!

Cap & Gown: Season 5 | Episode 2: Sherry Woosley Returns!
Is college truly transactional? 🎓💼 Dive into the debate of extrinsic vs. intrinsic motivation in higher education. Discover the power of relationship constellations and how they shape student success. 🌟 Learn how relationship-rich education drives success in college and beyond! 🚀

Cap & Gown: Season 5 | Episode 1: 2024-2025 Kick Off!
Join Rachel Phillips-Buck and Matt Boisvert as they kick off the 5th season of Cap & Gown! Listen as they cover the State of the Union from the summer of 2024.
#studentsuccess #highereducation #pharosresources

Cap & Gown: Season 4 | Episode 20: Seek-Intend & Value
Join us for another engaging episode of "Cap and Gown" where Rachel Phillips-Buck and Matt Boisvert dive into the themes of curiosity and personal development. They explore how understanding and implementing curiosity can significantly enhance both personal growth and professional success. Stay tuned as they unfold the power of curiosity and its potential to transform lives and careers.

Cap & Gown: Season 4 | Episode 19: Dr. James Wiser
Rachel engages James Weiser, the Dean of Library Information Services and Educational Technology at Abilene Christian University. They delve into the evolution and role of libraries and librarians in the digital age, highlighting how these spaces and professionals have adapted to technological advancements like AI and the internet. Weiser emphasizes the importance of libraries in supporting academic endeavors and fostering a learning environment that can adapt to the needs of students and faculty alike. He shares personal experiences and strategies for integrating technology in education, demonstrating the ongoing relevance and resilience of libraries in facilitating access to knowledge and nurturing academic communities.

Cap & Gown: Season 4 | Episode 18: Interview with Allison Ash
Host Rachel PB and guest Allison Ash, Assistant VP of Strategy and Operations for Student Success and Senior Consultant at Credo, discuss her journey in higher education, highlighting her love for student care and systemic improvements at institutions, as well as her unique interests in music and involvement in a rock band. She reflected on the impactful and challenging aspects of her roles, emphasizing the reward in seeing staff and students succeed and navigate difficulties.

Cap & Gown S4: E17 Leading with Purpose: A Deep Dive w/Co-Founder Rachel
Rachel Phillips-Buck shares her journey of facing and overcoming challenges in education, highlighting her experiences as a student struggling with self-doubt and academic difficulties. She discusses seeking help and the importance of creating a safe and supportive environment for students to express vulnerabilities and receive guidance. Rachel's story emphasizes the transformative power of curiosity, resilience, and the critical role of educators in recognizing and nurturing students' potential, ultimately leading to her success and advocacy for student success in higher education.

Cap & Gown: Season 4 | Episode 16: DIVE into Curiosity!
In this episode of Cap & Gown, Rachel & Matt explored the vital role of psychological safety in fostering curiosity and learning among students and colleagues. They emphasized the importance of setting expectations for failure and uncertainty, encouraging open communication and vulnerability, and responding productively to feedback. By creating an environment where individuals feel seen and safe, they can more freely express their ideas, acknowledge their struggles, and engage in meaningful dialogues that lead to growth and improvement.
#studentsuccess #highereducation #podcast

Cap & Gown: Season 4 | Episode 15: Interview with Andrea Faber!
Join us as Rachel interviews Andrea Faber, Assistant Vice Provost of Student Success at Tiffin University! They discuss the challenges of the 'business' side of being a student, Faber's success with Pharos360, and future hurdles in student success.

Cap & Gown: S4 | E14: Transfer Student Barriers with Dr. Nancy Shankle
Dr. Nancy Shankle will talk about her innovative work at the RELLIS Academic Alliance (Texas A&M University System). Join us for a great conversation about how to remove obstacles that transfer students often face and help them achieve their dream of a bachelor's degree.

Cap & Gown: Season 4 | Episode 13: The Speed Bumps to Curiosity
In this episode, Matt and Rachel dive into the speed bumps of curiosity: Overcoming speed bumps to curiosity involves recognizing and addressing factors like fear, trauma, time constraints, and distance. Creating intentional spaces for curiosity and adopting a mindset of intentionality and embracing diverse perspectives can help navigate these obstacles and foster deeper curiosity and connection.

Cap & Gown: Season 4 | Episode 12: Inside Pharos Resources-Matt Boisvert
In this touching episode, Matt and Rachel delve into Matt's career path, from his first job at CNW Manufacturing to obtaining a master's degree in Marketing and Management at Arizona State University. Matt recounts his transition to higher education, inspired by mentors and experiences at Abilene Christian University, eventually leading him to become a marketing faculty member and assistant dean at ACU's College of Business, and finally, his entrepreneurial venture into Pharos Resources.

Cap & Gown: Season 4 | Episode 11: Student Success!
In this insightful conversation, Rachel Phillips Buck, VP for Student Success at Pharos Resources, and Michael Burns, Dean of Students at the University of Mary Hardin-Baylor, delve into the complexities and nuances of student life in higher education. They discuss the evolving challenges students face, the importance of genuine engagement and support from faculty, and the dynamic between challenging students for growth while providing necessary support. The dialogue highlights key aspects of student development, the role of educators in nurturing resilience, and the need for balance in addressing both academic and personal growth in the collegiate environment.

Cap & Gown: Season 4 | Episode 10: Theme for 2024 Reveal!
In this episode of Cap and Gown, the 2024 theme of curiosity is explored as a crucial aspect of personal development and adaptation to change. The conversation addresses why curiosity matters, its role in fostering successful traits in students, and its impact on various life aspects, from personal introspection to societal engagement. Additionally, the discussion incorporates Rachel's eclectic Google searches, underscoring the breadth and depth of curiosity in understanding ourselves and the world around us.

Cap & Gown: Season 4 | Episode 9: All Things Higher Ed
Welcome to Cap and Gown's first episode of 2024 with Rachel Phillips-Buck and Matt Boisvert from Pharos Resources. In this episode, they discuss the transition into 2024, reflecting on last year's theme of joy, and the anticipation of revealing a new theme. The conversation covers various topics, including higher education policies, the influence of AI on students' career choices, college costs, the gender gap in higher education, and mental health concerns among students. They also explore innovative initiatives like tuition-free programs at Christian colleges and new courses on content creation. Stay tuned for next week's episode, where they'll unveil the 2024 theme and discuss a supporting book.

Everyday People, Extraordinary Leadership
"Everyday People, Extraordinary Leadership," by James M. Kouzes and Barry Z. Posner, explores leadership as a learnable skill rather than an innate trait. Join Rachel and Matt as they explore the five leadership principles in the book, and how you can effectively integrate them into your student success efforts. #podcast #studentsuccess #pharosresources

Interview with Matthew Little
Tune in to hear Rachel's interview with Matthew Little: Matthew's life story emphasizes the importance of saying yes to opportunities, particularly for first-generation students. Despite facing challenges like poverty and misunderstanding financial aid, he took nine years to graduate, working for AmeriCorps and eventually realizing his Pell eligibility. His diverse experiences, from being featured on a Japanese reality show to translating urban experience into rural engagement, have shaped his belief in taking chances and defying conventional career paths, which he now shares with risk-averse students.

Self Determination
In this episode, Rachel and Matt explore the core concepts of Competence, Autonomy, and Relatedness and unravel the theories of Friedman and McGregor, discover the keys to unlocking true potential. Gain actionable insights and practical tips to enhance your intrinsic motivation, fostering a sense of self-determination that can propel you towards your goals and dreams.

Belonging, Future, and Believability Gap
Join Rachel with special guest Sherry Woosley as they discuss belonging, future, and the Believability Gap.

Connecting College to Career
In this episode, Rachel and Matt underline the significance of establishing a purposeful journey through higher ed into the professional world. Tune in to discover practical methods for empowering your students to flourish beyond graduation.
Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/

Accurate Data Growing Pains
In this episode, Rachel and Matt talk through what it takes to craft an environment that fosters valuable data. Tune in to learn how you can craft a collaborative workflow that captures valid, actionable, and accurate data. Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/

State of the Union Special
In this episode, Rachel and Matt break down current events in higher education and their potential implications for your school. Tune in to learn about the latest developments regarding artificial intelligence, FASFA, Title IX, and more. Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/#highereducation #higheredpodcast #studentsuccess

The Science of Telling a Compelling Story
In this episode, Dr. Sherry Woosley from Macmillan Learning joins Rachel to discuss the vital factors that form an influential and impactful story. Tune in to learn how language, images, data, and structure can harmonize to help you tell the story of the student success work you do and the ways that you impact student experiences. Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/

Summer Projects = Transformative Fall!
In this episode, Rachel and Matt discuss how to use the summer as an opportunity to prepare for the fall. Tune in for action items to make to refine your workflow, build a welcoming atmosphere, and ensure a successful start to the fall semester.
Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/

Hot Topics Impacting Student Affairs
In this episode, Rachel and Matt share lessons from their trip to a student affairs conference in Boston. Tune in to learn about some of the most pressing topics that influence student success in today's higher ed climate.
Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/ #highereducation #higheredpodcast #studentsuccess

Teach Your Students to Create Healthy Technology Practices
In this episode, Rachel Phillips-Buck and Matt Boisvert discuss the challenges of staying mindful and present in the face of digital distractions. Tune in for a lesson on the tactics that are being used to capture our attention and what we can do to build better habits. Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/ #highereducation #higheredpodcast #studentsuccess #focus

Mind Wandering: The Key to Unlocking Your Creativity
In this episode, Rachel and Matt discuss the practice of 'mind-wandering', where we allow our minds to drift away from the task at hand to explore new possibilities and generate unique ideas. Tune in as they highlight the significance of mind wandering and provide examples of how to get unplugged from daily distractions.
Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/

Stolen Focus: The Reason You Quit Reading Books
In this episode, Rachel and Matt offer some tips for rescuing our attention from the distractions of day-to-day life. Tune in as they crack the code on balancing rest, long-form literature, and digital media consumption to protect the energy you need for prolonged focus and deep thinking.
Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/
#highereducation #higheredpodcast #studentsuccess #focus

Noise Cancellation: Eliminating Distractions & Regaining Focus
In this episode, Rachel and Matt discuss insights from Johann Hari's book 'Stolen Focus', and dig into the factors behind our daily distractions. Tune in as they offer practical advice on how to gain clarity and depth in our work and relationships.
Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/
#highereducation #higheredpodcast #studentsuccess #focus

Connecting Your Campus: Insights from Rebekah Green
In this episode, Rachel is joined by Rebekah Green, Director of Client Support at Pharos Resources, to discuss insights from her multifaceted career in higher ed. Tune in as they explore her expertise in cross-departmental collaboration and eliminating campus silos.
Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/
#highereducation #higheredpodcast #studentsuccess #collaboration