
Product Coffee
By Product Coffee
Product Management Leaders share stories, advice, and thoughts on all things product over a cup of coffee. âď¸ Grab a cup of joe and join us to level up your product career.

Product CoffeeFeb 12, 2024
00:00
53:52

197. Mastering Solopreneurship (w/Liz Steblay)
In this episode of Product Coffee, Kevin sits down with Liz Steblay, a two-time entrepreneur, solopreneur advocate, and founder of PICA (Professional Independent Consultants of America) and the ProCo Agency. Liz shares her insights from over 20 years of consulting experience, including her six keys to solopreneur success, advice on pricing, and strategies to build wealth while doing work you love.
đ Topics Covered:
Overcoming fear, uncertainty, and doubt (the âFUD Monsterâ).
The importance of narrowing your niche and being memorable.
How to grow and nurture your professional network for long-term success.
Why running your solopreneurship like a business is essential.
Tips for setting rates, pricing strategies, and transitioning to fixed pricing models.
Building wealth as a solopreneur through smart tax and financial practices.
Emerging trends in fractional leadership and productizing services.
đ Episode Highlights:
6 Keys to Solopreneurship: Practical steps to thrive in self-employment.
Vanquishing FUD: Identify and tame the fears holding you back.
Be Known and Memorable: Tips for creating a distinct brand and reputation.
Networking Insights: The power of outreach and building trust over time.
Wealth-Building Tactics: Tax strategies, retirement planning, and financial management.
Future Trends: The rise of fractional executives and solopreneur-friendly tools.
đĄ Listener Homework:
Try Lizâs âMore Of/Less Ofâ exercise:
Draw a circle on a piece of paper.
Write âMORE OFâ inside the circle and âLESS OFâ outside.
Jot down tasks and activities over the next week to clarify what energizes or drains you.
đ Resources & Links:
Lizâs Book: Succeeding as a Solopreneur: Six Keys to Taking the Leap, Winning Clients, and Building Wealth.
Learn More: Visit sixkeys.info for Lizâs courses, book, and more.
Platforms Mentioned: Thinkific, Kajabi, Squarespace.
â About the Show:
Product Coffee is your go-to podcast for insights, stories, and advice from product management leaders, served with a side of caffeine.
Got Feedback?
Share your thoughts, questions, or ideas for future episodes at ProductCoffeePodcast.com. Donât forget to rate, review, and subscribe!
Jan 13, 202550:39

196. The Future of QA (w/Khurram Javed Mir)
Discover how Khurram Javed Mir, Co-founder and Chief at Kualitatem, is revolutionizing quality assurance (QA) and software testing with automation and AI. In this insightful episode, Khurram shares his 15+ years of experience building a global QA consulting and product company, achieving TMMI Level 5 certification, and integrating AI into testing workflows. Learn about his journey from software test engineer to entrepreneur, the importance of embedding quality in every stage of product development, and how AI-driven test case generation and reporting can transform QA processes. Perfect for product managers, QA professionals, and aspiring founders, this episode offers actionable insights into problem-solving, team building, and the future of quality assurance.
Connect with Khurram Mir:
Khurram on LinkedIn
Support Product Coffee:
Merch: Get your Product Coffee mug and stickers at ProductCoffeePodcast.com.
Feedback: Share ideas or questions via a voice messageâyour input might be featured in an episode!
Subscribe & Review: Donât miss an episode! Follow Product Coffee on Apple Podcasts, Spotify, or your favorite podcast app.
Timeline:
00:28 Meet Khurram Javed Mir: QA Powerhouse
01:00 The Journey to Kualitatem
02:40 Challenges in QA and Testing
05:00 The Importance of Early Testing
06:48 Automation in QA
08:26 AI's Role in Testing
12:39 Future Trends and Opportunities
20:42 Founding Kualitatem: A Personal Journey
23:44 The Importance of Complementary Skills in Co-Founders
24:23 Securing the First Customer: A Journey of Persistence
26:39 Innovative Business Models and Customer Confidence
28:44 Learning from User Feedback and Product Evolution
32:05 The Role of Intuition in Product Management
33:29 Future Horizons: AI and Reporting Innovations
42:13 Balancing Work and Personal Growth
44:39 Final Thoughts and Advice for Aspiring Founders
46:05 Conclusion and Homework
Dec 16, 202447:16

195. Trust, Teams, & Transformative Leadership (w/Bob Ainsbury)
In this episode of Product Coffee, host Kevin Gentry sits down with Bob Ainsbury, Chief Product Officer at Granicus, for an engaging conversation on trust, team dynamics, and navigating complexity in the GovTech space. Bob shares his journey from software engineer to CPO, leading Granicus through remarkable growthâfrom a small team of 90 to over 2,200 people globally.
Discover how Bob approaches platform strategies, integrates AI/ML to deliver customer outcomes, and fosters trust within government systems and communities. The discussion dives deep into leadership insights, including empowering teams, managing ADHD in high-stakes roles, and balancing long-term vision with short-term priorities.
If youâre curious about scaling organizations, building trust in products and people, or actionable advice for leaders looking to make an impact, this episode is packed with takeaways for product managers at every level.
Takeaways this week:
⢠Challenge yourself to simplify and focus: What can you remove from your roadmap or scope to create more impact?
⢠Reflect as a leader: How can your actions better inspire and empower your team?
Tune in, level up, and discover how to lead with intention and adaptability.
Resources:
Kevin Gentry on LinkedIn
Bob Ainsbury on LinkedIn
đ Visit ProductCoffeePodcast.com for merch, voice messages, and more episodes!
Dec 09, 202445:45

194. Mastering Flywheels & OKRs (w/Brendan Fortune)
In this exciting episode of Product Coffee, host Kevin Gentry sits down with Brendan Fortune, Director of Product at Customer.io. Brendan shares his unique journey from the music industry to product leadership, how Customer.io scaled from 60 to nearly 300 employees, and the key role OKRs play in aligning teams for success. They also explore the concept of flywheels, managing product roadmaps, and the challenges of remote work.
Brendan was nice enough to share his Annual Planning via Product Flywheel Miro board. Check it out here!
đ
Episode Timeline:
[00:00] â Welcome & introduction to Brendan Fortune
[00:34] â Brendanâs career journey: From music to product management
[01:25] â Why Brendan thrives in startup & mid-sized companies
[02:00] â Life in Minnesota: Remote work, family time, & hobbies
[03:09] â Music-making with kids & the joys of Kung Fu
[04:00] â The growth of Customer.io: From 60 to 300 employees
[05:32] â Brendanâs challenge: Building OKRs that align with real outcomes
[07:25] â Introducing the concept of a flywheel strategy
[10:00] â How Customer.io's flywheel aligns data, messaging, & influence
[14:21] â Structuring product squads & assigning objectives
[20:00] â Using Prometheus & Mixpanel to track metrics & influence behaviors
[25:19] â Combining annual & quarterly planning cycles
[30:00] â Leadershipâs strategic pillars & their impact on product teams
[33:50] â Brendanâs "rock tumbling" ritual: Collaborative product reviews
[37:00] â Navigating budgeting & resource allocation
[41:29] â The shift from CapEx to OpEx & its impact on product planning
[45:20] â Brendanâs advice: Discovering your flywheel & measuring success
[46:26] â Where to connect with Brendan Fortune
---
đŠ Got a question or comment? Send it our way, & we might feature it on a future episode!
âĄď¸ Where to Connect with Brendan:
LinkedIn: https://linkedin.com/in/bfortune34
Resources Mentioned:
Good to Great by Jim Collins
Measure What Matters by John Doerr
Platform Revolution by Geoffrey G. Parker, Marshall W. Van Alstyne, Sangeet Paul Choudary
Hooked by Nir Eyal
Reforge resources on growth loops & flywheels
Enjoyed the episode? Don't forget to rate, review, & subscribe to Product Coffee on Apple Podcasts, Spotify, or wherever you listen!
â Grab some Product Coffee merch! Visit productcoffeepodcast.com to order your mug or sticker.
Oct 14, 202447:32

193. Human-Centered Products (w/Nick McEvily)
This episode is packed with insights from Nick McEvily, who takes us on a journey from his studies in human-centered design to founding and leading multiple startups. đ
Nick drops wisdom on how to build customer-focused products, explaining core principles like empathy in design, the Jobs-to-be-Done framework, and how to nail those all-important customer interviews. He also shares stories from his work with Mode Mobile and Relivable, giving us a behind-the-scenes look at both the wins and the lessons learned. đĄ
To cap it all off, Nick discusses his current role as a fractional product leader and dishes out practical advice on turning customer insights into actionable strategies. You wonât want to miss his tips on building the right product-market fit muscle or his heartfelt take on balancing fatherhood with leadership. đ¨âđ§âđŚ
Resources:
Nick McEvily on LinkedIn
Kevin Gentry on LinkedIn
đ Timeline:
00:56 - Meet the Guest: Nick McEvily
01:13 - Nick's Career Journey
01:59 - Deep Dive into Human-Centered Design
02:52 - Nick's Startup Ventures
04:09 - The Evolution of Mode Mobile
07:56 - User Acquisition & Marketing Hacks
15:38 - Design & UX Tips
18:16 - Collaborating with Engineering Teams
21:13 - Scaling & Retention Strategies
23:31 - Joining Accelerator Programs
24:17 - Starting Further, Faster: Nick's New Venture
24:29 - Building That Product-Market Fit Muscle đŞ
25:14 - Crafting a Curriculum for Founders
26:08 - The Art of Customer Discovery
26:36 - Effective Interview Techniques
27:06 - How to Make Data Believable đ
31:56 - Success Stories from Further, Faster
34:52 - Fatherhood Meets Leadership
36:43 - The Role of a Fractional Product Leader
39:19 - New Ventures on the Horizon
43:11 - Homework: Synthesis Methodology âď¸
46:14 - Wrap-up & Final Thoughts
Grab a cup of coffee, sit back, and enjoy this caffeinated dose of product! â
Check out our website @â â â â â â â productcoffeepodcast.comâ âď¸
Oct 01, 202447:02

192. Consumer-Centric Innovation (w/Rani Al Hajji)
In this episode, Kevin chats with Rani Al Hajji, a seasoned expert in consumer goods and marketing, about the importance of staying focused on the end user. Rani shares insights from his career at L'Oreal and Colgate, emphasizing the importance of understanding consumer needs and maintaining a balance between product obsession and customer feedback. He also discusses his transition to advising startups, helping them define and articulate their value propositions. The conversation touches on the art and science of innovation, the significance of diverse perspectives, and practical steps for founders and product managers to stay customer-obsessed in their development process.
Resources:
Rani Al Hajji on LinkedIn
Kevin Gentry on LinkedIn
Timeline:
00:32 The Importance of Customer Focus
02:52 Rani Al Hajjiâs Background & Experience
05:35 Challenges & Insights in Startups
08:58 Balancing Innovation & Customer Feedback
14:55 Corporate Innovation at L'Oreal & Colgate
25:41 Advising Startups: Value Proposition & Market Fit
42:16 Practical Advice for Founders & Product Managers
Check out our website @â â â â â â â productcoffeepodcast.comâ âď¸
Sep 23, 202446:29

191. Farther, Faster, & Far Less Drama (w/Jason Fraser)
Kevin chats with the amazing ⨠Jason Fraser â¨, a well-known author and advisor, about his journey from linguistics to product management. Jason shares leadership tips from his popular book 'Farther, Faster, and Far Less Drama,' co-authored with his wife Janice. He talks about team transformation, creating a software lab for the Air Force, and the importance of feeling safe at work. Jason also covers key ideas from his book like being honest, focusing on results, using team skills, and making lasting decisions. The episode ends with advice on staying well in tough times. If you're into leadership and product management, you'll get great tips from this chat.
Episode Resources:
Leverage the Brains - Jasonâs YouTube Channel
Jason Fraser on LinkedIn
BUY JASONâS BOOK: Farther, Faster, and Far Less Drama: How to Reduce Stress and Make Extraordinary Progress Wherever You Lead
Kevin on LinkedIn
Timeline:
00:00 Introduction to Jason Fraser
00:53 Jason's Unique Background
01:58 Current Ventures and Future Plans
02:49 Musical Journey and Learning
03:41 About the Book: Farther, Faster, and Far Less Drama
06:07 The Four Leadership Motions
09:03 Implementing Leadership Motions
13:18 Challenges with Goaling Systems
16:50 Transforming Organizational Culture
21:48 Balanced Teams and Design Integration
26:27 Prioritization Decisions in Product Management
29:36 Understanding Organizational Missions
32:58 Navigating Organizational Transformations
40:25 The Power of Collaboration and Partnership
44:07 Self-Care and Personal Growth
46:10 Final Thoughts & Plugs
Check out our website @â â â â â â â productcoffeepodcast.comâ âď¸
Sep 16, 202448:38

190. Untrapping Product Teams (w/David Pereria)
Kevin Gentry welcomes back David Pereira, who shares insights about his new book Untrapping Product Teams. They delve into David's journey from a software engineer in Brazil to a leadership role in Germany, touching on his experiences and learnings in product management. David discusses the core themes of his book, including facing reality, overcoming dangerous traps, and remaining untrapped. He also shares practical advice on writing, leadership, and team management, offering valuable perspectives for product leaders and managers.
Resources:
Untrapping Product Teams on Amazon
Davidâs Website
David Pereira on LinkedIn
Kevin Gentry on LinkedIn
Timeline:
00:00 Introduction & Welcome
01:07 David Pereira's Background
01:54 Introduction to the Book: Untrapping Product Teams
03:56 The Writing Journey
15:10 Collaborative vs. Coordinative Work
20:51 Investing in Capital Projects
21:25 Driving Change in a Startup
21:50 Evaluating Team Performance
22:53 Experimenting with Outcome-Focused Teams
23:41 Overcoming the Interest Trap
24:33 The Ingredients of Product Management
26:58 Learning from Top Restaurants
29:06 Adapting Strategies for Success
30:47 Remaining Untrapped with Health Checks
35:08 Leadership and Hard Decisions
38:56 Practical Homework for Listeners
Check out our website @â â â â â â â productcoffeepodcast.comâ âď¸
Sep 09, 202441:46

189. Building Balance (w/Paul Ballenger & Leslie Kee)
This week on Product Coffee âď¸, Kevin chats with guests Leslie Kee and Paul Ballenger about their journey in building businesses like Auctus Security and Ally Assist. They cover military and business leadership, work-life balance, adaptability, and teamwork in high-stress environments. Leslie and Paul share tips on planning, delegation, and work-life balance for new entrepreneurs and product pros.
Resources:
Paul Ballenger on LinkedIn
Leslie Kee on LinkedIn
Auctus Security
Ally Assist
Kevin Gentry on LinkedIn
Timeline:
00:00 Introduction to Product Coffee Podcast
00:28 Meet Leslie Key & Paul Ballinger
00:59 Paul's Background & Journey
02:07 Leslie's Background & Partnership with Paul
03:22 The Dynamics of Their Partnership
05:03 Challenges & Successes in Entrepreneurship
07:45 Military Influence on Business Leadership
09:55 Building Effective Teams & Maintaining Morale
12:22 Adapting to Virtual Work Environments
15:53 Current Ventures & Future Plans
21:51 Automating Business Processes
22:35 The Importance of Delegation
22:50 Assessing Executive Team Strengths
23:12 Building Effective Teams
25:59 Challenges Faced by Small Businesses
28:20 Tailored Solutions for Business Needs
32:03 Measuring Success & Client Feedback
36:15 Balancing Work & Personal Life
39:42 Conclusion & Final Thoughts
Check out our website @â â â â â â â productcoffeepodcast.comâ âď¸
Sep 03, 202442:42

188. Impact-Driven Product Management (w/Matt LeMay)
This week on Product Coffee, Kevin Gentry talks with Matt LeMay, a product leader, consultant, and author known for his work with Google, Mailchimp, Spotify, and Bitly. Matt shares his journey from musician and music journalist to product management, highlighting how his communication and team-building skills from his music career translated into tech. They discuss the importance of goal clarity, embracing facilitative roles in product management, and balancing creative work with business needs. Matt also previews his upcoming book on 'Impact First Product Teams,' offering advice on setting high impact, high specificity goals to drive team success. The episode ends with Matt reflecting on the challenges and joys of writing his new book and his broader views on maintaining balance between professional and personal creative projects.
Episode Resources:
Kevin Gentry on Linkedin
Matt LeMayâs Website
Timeline:
00:23 Meet Matt LeMay: Product Leader & Author
02:00 Matt's Journey into Product Management
03:25 From Musician to Product Manager
09:20 Career Growth & Key Lessons
12:25 Embracing Facilitative Work in Product Management
21:07 Challenges & Insights in Agile Transformation
28:00 Resource Allocation & Team Collaboration
28:09 High Specificity in Goal Setting
28:51 Consulting Insights on High Impact Goals
30:42 Challenges of Innovation Teams
32:39 The Importance of Specific Goals
34:11 Project-Based vs. Team-Based Approaches
41:58 Writing Process & Creative Work
48:09 Balancing Work & Creativity
51:04 Homework & Plugs
Check out our website @â â â â â â â productcoffeepodcast.comâ âď¸
Aug 26, 202452:17

187. It Depends... (w/Phil Hornby)
Kevin Gentry chats with Phil Hornby, a product leader and coach with over 20 years of experience. Phil shares insights on collaboration, context-driven leadership, and the significance of coaching workshops. He discusses his journey from an engineer to a product manager and leader and provides valuable advice on effective decision-making, team empowerment, and organization design. Phil also reveals details about his upcoming book, tentatively titled 'It Depends,' which focuses on improving product decision-making. The conversation covers practical tips for building better product teams, addressing common challenges in product management, and enhancing leadership techniques to foster high-impact outcomes.
Find out more:
Kevin Gentry on LinkedIn
Phil Hornby on LinkedIn
For Product People
Taking Roadmaps
Timeline:
00:26 Introducing Phil Hornby
01:16 Phil's Journey from Engineer to Product Leader
06:50 Challenges in Product Management
08:57 Phil's Coaching Approach
19:22 Workshops & Practical Examples
22:56 Analyzing Competitor Strategies
23:29 Measuring Success & Compromises
24:25 Effective Workshop Techniques
25:20 Empowered vs. Entitlement Culture
30:41 Hiring for Product Skills Over Domain Knowledge
33:38 Small Teams vs. Large Enterprise Teams
38:16 Aligning Teams for Success
47:02 The Importance of Product Coaching
48:25 Conclusion & Final Thoughts
Check out our website @â â â â â â â productcoffeepodcast.comâ âď¸
Aug 12, 202449:33

186. Strategies for AI-Driven Product Management (w/Ian Cairns)
This week on Product Coffee, Kevin interviews Ian Cairns, CEO & Co-Founder of Freeplay, a company that helps product teams with generative AI. Ian talks about his career journey, challenges of using AI in product development, evolving product management roles, and the importance of hands-on experimentation. He also explains how Freeplay supports teams in building AI-driven products, and provides amazing advice for product managers and leaders in AI.
Episode Resources:
Kevin Gentry on Linkedin
Ian Cairns on Linkedin
Freeplayâs Website
Timeline:
00:00 Introduction
00:27 Meet Ian Cairns: CEO and Co-Founder of Freeplay
00:56 Ian's Journey in Product Management
17:04 The Inspiration Behind Freeplay
20:47 Challenges and Innovations in Generative AI
23:36 Exploring Dimensions of Quality in AI
23:51 Operational Workflows and Non-Engineers in AI
24:14 Understanding FreePlay's Customer Base
24:31 FreePlay's Product and Features
25:27 AI Integration Examples and Challenges
27:53 The Promise and Complexity of Multi-Step AI
28:42 Building and Learning in Generative AI
29:11 FreePlay's Approach to Product Development
29:48 The Evolution of Data Handling and AI
32:16 FreePlay's Vision for the Future
32:28 Current State and Market Fit of FreePlay
34:53 Team Dynamics and Operational Models
41:10 Homework and Plugs
Check out our website @â â â â â â â productcoffeepodcast.comâ âď¸
Jul 29, 202444:03

185. Trying Different (w/Hannah Clark)
This week, we are welcoming, Hannah Clark! A renowned content strategist and host of The Product Manager Podcast. Hannah shares her unconventional career journey from tech to content, and how she combined both worlds at her current tech-focused media company. They delve into Hannah's experiences with startups, discussing the challenges of scaling teams, managing pivots, and mitigating the risks of burnout. Key topics include the importance of transparent communication, active recovery, building strong leadership relationships, and the impacts of organizational stress on individual contributors. Practical advice is offered for both leaders and team members on maintaining engagement and actively managing stress in fast-paced environments.
Episode Resources:
Hannah Clark on Linkedin
Kevin Gentry on Linkedin
The Product Manager Podcast
Timeline:
00:00 Introduction and Guest Welcome
00:15 Hannah Clark's Background and Career Journey
01:05 Life in Winnipeg and Personal Background
01:52 Startup Experiences and Challenges
04:03 Current Role and Company Structure
06:27 Discussing Burnout and Motivation
08:10 Strategies for Managing Stress and Burnout
12:39 Building Relationships and Communication
19:06 Practical Tips for Personal and Professional Growth
40:33 Final Thoughts and Homework
Check out our website @â â â â â â â productcoffeepodcast.comâ âď¸
Jul 22, 202444:04

184. Navigating the Startup Journey (w/Elliott Poppel)
In this episode of Product Coffee, Kevin Gentry sits down with Elliott Poppel, a seasoned entrepreneur with a diverse background in venture capital, ad tech, and product management. Elliott shares his career trajectory, highlighting pivotal moments from his early days at a VC firm, his leadership role in pivoting App.io to a successful acquisition, to founding his own startups like RobinHealth. He delves into the lessons learned from both successes and failures, emphasizing the importance of adaptability and continuous learning. The discussion also covers his time at Facebook, where he navigated the complexities of working in a large corporate environment and contributed to innovative projects like the Portal device. Elliott offers valuable insights into go-to-market strategies, user research, and the significance of being open to change, providing listeners with actionable advice to elevate their product management careers.
Dive in more:
Elliott Poppel on Linkedin
General Collaboration
Kevin Gentry on Linkedin
00:00 Introduction to Product Coffee Podcast
00:28 Guest Introduction: Elliot Popple
00:58 Elliot's Career Beginnings in Venture Capital
01:17 First Startup Experience and Pivot to Enterprise SaaS
01:37 Founding Robin Health: An On-Demand Pharmacy
02:02 Joining Facebook and Founding General Collaboration
02:27 Early Career and Education: From Boston to San Francisco
03:05 Networking into Venture Capital
04:33 Challenges and Successes in Ad Tech
06:46 Pivoting to Customer Support Software
08:07 Lessons from Leading a Startup
09:41 Exploring New Business Models and User Research
13:21 The Reality of Startup Failures and Learning from Mistakes
18:13 Fractional Work and Modern Startup Strategies
20:39 Reflecting on Robin Health's Missed Opportunities
24:51 Transition to Facebook
25:01 Challenges and Learning at Facebook
27:01 Dynamic Ads and Team Dynamics
27:41 Navigating Facebook's Corporate Environment
32:20 Building 8 and Hardware Innovations
34:51 Founding General Collaboration
38:35 Product Development and Market Positioning
48:31 Final Thoughts and Advice
Check out our website @â â â â â â â productcoffeepodcast.comâ âď¸
Jul 15, 202451:22

183. The Two-Hour Design Sprint (w/Teresa Cain)
In this episode of Product Coffee, Kevin Gentry interviews Teresa Cain, an award-winning FinTech product director renowned for pioneering the two-hour design sprint. Teresa discusses her method for condensing the traditional five-day design sprint into a two-hour session, detailing its efficiency and effectiveness. She reflects on her journey, the impact of the pandemic on product development, and the integration of AI tools such as ChatGPT in the sprint process. Teresa also shares insights from her recent attendance at the Women in Product conference and touches on the evolving landscape of UX design in the era of AI and automation. The episode concludes with practical advice for product leaders and highlights Teresa's resources for implementing the two-hour design sprint.
Find Teresa on the interweb:
Teresa on LinkedIn
Teresa's book, Solving Problems in 2 Hours: How to Brainstorm and Create Solutions with Two Hour Design Sprints
Timeline:
00:00 Intro
00:30 Meet Teresa Cain: FinTech Product Director
01:46 The Evolution of the Design Sprint
04:04 Challenges with the Five-Day Design Sprint
05:57 The Two-Hour Design Sprint: A Research-Driven Approach
08:08 Implementing the Two-Hour Design Sprint
11:10 Understanding Your Users and Exploring Problems
18:18 Solutioning and Validating Ideas
22:35 Understanding User Personas
23:01 Challenges in Design Sprints
24:19 The Two-Hour Design Sprint Solution
26:38 Impact of AI and Automation on Design
32:49 Women in Product: A Growing Community
34:48 The Future of Product Management
36:51 Navigating Competitive Job Markets
37:50 Effective Roadmap Strategies
41:24 Homework and Closing Thoughts
Check out our website @â â â â â â productcoffeepodcast.com âď¸
Jul 08, 202443:06

182. Lessons on Product Leadership & Transformation (w/Nick Jemetta)
This week on Product Coffee âď¸... Join host Kevin Gentry as he interviews Nick Jemetta, a distinguished product coach and mental health advocate, renowned for his outcome-focused approach in product management. With over a decade in the field, Nick shares his journey from telco to retail, through transformative experiences at companies like BT, Argos, and Ricoh, emphasizing the importance of proactive communication, stakeholder trust, and iterative improvement. Dive into practical insights on achieving success in product transformations, building effective teams, and fostering a culture of continuous learning and collaboration. Whether you're looking to elevate your product career or lead your team through complex transformations, this episode is packed with valuable takeaways. Grab your coffee and join the conversation!
Timeline:
00:00 Intro
00:27 Meet Nick Gemetta: Product Coach and Advocate
01:24 Nick's Journey into Product Management
06:13 Transformation at Argos: Challenges and Milestones
11:11 Building Trust and Effective Teams
25:24 Releases and Continuous Deployment
31:46 Practical Advice for Product Managers
38:58 Coaching and Culture in Product Management
41:05 Conclusion and Next Steps
Check out our website @â â â â â â https://www.productcoffeepodcast.com/ âď¸
Jun 24, 202441:43

181. Effective Design & Empowered Teams (w/Scot Przybylski)
In this episode of Product Coffee, Kevin Gentry interviews Scot Przybylski, a seasoned designer and product manager with extensive experience in UX and product design. Scot discusses his journey from graphic design to UX design, his work with notable companies like Dish Network and Pivotal Labs, and the challenges and strategies involved in transforming traditional product teams into empowered, collaborative units. He shares insights on change management, the critical role of design in product development, and the importance of innovation and psychological safety within teams. Scot highlights specific examples of successful transformations and innovations in product design and development, offering valuable advice on managing relationships, fostering accountability, and driving organizational change.
Find out more!
- Find Scot on LinkedIn
- Find Kevin on LinkedIn
Timeline:
00:00 Introduction to Product Coffee
00:27 Meet Scot: A Journey in Product Design
01:08 Transitioning to UX and Product Management
02:39 Challenges in Organizational Change
04:56 Implementing Agile and Change Management
06:56 Design's Strategic Importance
08:35 Wins from Design and Usability Improvements
11:27 Building Effective Product Teams
14:12 Facilitating Design Critiques and Psychological Safety
16:13 Fostering Innovation in Product Development
21:21 Empowered Teams and Leadership Training
25:20 Accountability in Product Teams
27:48 Design Practices for Product Managers
30:37 Coaching and Mentoring in Design
33:59 Final Thoughts and Homework
Check out our website @ â â productcoffeepodcast.comâ â âď¸
Jun 10, 202436:38

180. Building A Product-Led Lifestyle Business (w/Gleb Gordeev)
In this episode of Product Coffee, Gleb Gordeev is on the show to share his journey in product management, from working in Germany to founding his product agency, CodeBusters, in Bali. Gleb discusses the challenges and rewards of building a remote lifestyle business, his approach to product management, leveraging no-code tools for rapid product development, and the importance of customer feedback in the early stages. Additionally, Gleb shares insights on work-life balance and the significance of starting with money-focused projects for aspiring entrepreneurs. The episode wraps up with Gleb's advice to learn about AI in product management and to attempt building a product or gathering sign-ups as a hands-on learning experience.
Dive in more:
Find Gleb on LinkedIn
Find Kevin on LinkedIn
Glebâs Agency Kodebusters
Timeline:
00:26 Meet Gleb: A Product Management Journey
02:08 Gleb's Transition to Bali and Remote Work
03:39 From Product Expert to Entrepreneur
05:24 Launching a Product Agency with a Unique Approach
07:39 The Power of Free Workshops for Client Acquisition
11:03 Crafting Effective Workshops for Product Discovery
14:01 Strategic Outreach and Building Trust with Clients
18:10 Exploring No-Code Solutions for Rapid Product Launch
23:56 Exploring AI's Impact on Product Development
23:59 The Future of Product Design with AI Integration
25:31 Revolutionizing Prototyping and Development with AI
27:21 Launching and Marketing Your Product: A Strategic Approach
29:45 Gathering Feedback and Iterating Post-Launch
35:42 Building a Lifestyle Business and Work-Life Balance
43:31 Final Thoughts and Homework Assignment
Follow us on â LinkedInâ , â Instagramâ , or â Xâ & check out our website @ â productcoffeepodcast.comâ âď¸
May 14, 202446:06

179. The Curly Paths to Product Success (w/Kenan Akbas)
In this episode of Product Coffee, Kenan, a seasoned entrepreneur with a rich background spanning from traditional Chinese medicine to technology, shares his unconventional journey into the world of startups and product management. Initially starting in the health and wellness space, Kenan co-founded Unified Practice, an EHR tailored for Chinese medicine, driven by personal frustration with existing systems. Now, as the co-founder and CEO of AlignWith, he discusses the challenges of managing product teams and go-to-market strategies, the importance of creativity in product development, and the role of customer support in product teams. Kenan emphasizes the value of preparation, the significance of having complementary skill sets in a founding team, and shares insights on allowing personal interests and professional endeavors to inform each other for better problem-solving and innovation.
Kevin Gentry on LinkedIn
Kenan Akbas on LinkedIn
Try AlignWith at www.alignwith.io
00:00 Welcome to Product Coffee: A Journey into Product Management
00:26 Meet Kenan: From Physician to Product Pioneer
07:24 The Creative Process in Product Development
15:33 Align With: Bridging Product Teams and Go-to-Market Strategies
20:07 Redefining Customer Support in Product Teams
23:05 Final Thoughts and Homework: Staying Prepared and Open
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May 02, 202425:15

178. Transform Your Product Craft (w/Marty Cagan)
In this episode of Product Coffee, we have the privilege of hosting Marty Cagan, a renowned expert in product management. Marty dives into the key ideas from his latest book 'Transformed' and shares invaluable insights with our listeners. Throughout the conversation, Marty explores the significance of case studies, addresses common objections, and delves into the dynamic between empowered product teams and shipping features. He introduces thought-provoking concepts like 'time to money' versus 'time to market' and highlights the critical role of psychological safety and ethical considerations within product teams.
Throughout the episode, Marty underscores the urgent need for companies and individuals in the product space to adapt and adopt best practices from successful product companies in order to remain competitive and relevant. This podcast episode is a treasure trove of knowledge for anyone interested in product management and its transformative power.
Find Marty here: https://www.linkedin.com/in/cagan/
Find Kevin here: https://www.linkedin.com/in/kevingentry/
00:00 Welcome to Product Coffee: Kicking Off with Marty Cagan
00:52 Diving Into 'Transformed': Insights and Feedback
01:41 Addressing Industry Objections and Empowerment
05:37 Global Product Management: Trends and Cultural Insights
11:28 The Role of Product Coaches and SVPG's Approach
14:41 Challenges and Learnings in Product Transformation
18:55 Ethical Considerations in Product Management and AI
25:38 Exploring the Impact of Generative AI on Engineering Teams
25:58 The Future of Product Teams and Leadership Dynamics
27:47 Navigating Psychological Safety in Competitive Product Teams
30:35 The Importance of Coaching and Developing Product Leaders
33:08 A Personal Journey: From Engineer to Product Expert
38:32 Addressing Listener Questions on Product Management Challenges
50:09 Final Thoughts and Future Endeavors
Follow us on LinkedIn, Instagram, or X & check out our website @ productcoffeepodcast.com âď¸
Apr 22, 202452:03

177. Mastering Your Career Path (w/Noah Schutte)
This week, we're thrilled to share an awesome chat with Noah Schutte, not just an entrepreneur, but also a software engineer, and technical recruiter. Noah takes us through his vibrant career journey, sharing a wealth of insights into product management, software engineering, and recruitment. He warmly recounts his first steps into entrepreneurship, his exciting transition into software engineering through a bootcamp, and his valuable contributions to Denver's buzzing tech scene. Fun fact - he developed a point of sale system for cannabis dispensaries and worked with a non-custodial cryptocurrency exchange. Noah then dives into how his entrepreneurial spirit sparked the creation of 'Higher Love', a staffing and recruiting firm. He passionately talks about the importance of mentorship, personalized recruiting, and the power of a strong personal brand. He also shares an interview preparation framework he authored, aimed at boosting self-marketing skills and perfectly aligning with what potential employers are looking for. We wrap up the episode with Noah's unique recruitment philosophy all about creating value-driven matches between companies and candidates, underscoring his commitment to nurturing authentic, meaningful career connections. Enjoy!
Timestamps:
00:00 Kicking Off with Product Coffee Podcast
00:26 Introducing Noah: A Journey from Entrepreneur to Tech Guru
04:47 Noah's Entrepreneurial Ventures and Staffing Success
09:59 Balancing Entrepreneurship and Parenthood
12:23 The Transition from Musician to Full-Time Work and Parenthood
15:10 Insights into Software Bootcamp and App Development
19:11 Mastering the Job Market: Interview Prep and LinkedIn Tips
23:34 Mastering the Interview: A Deep Dive
23:48 The Art of Asking Questions During Interviews
24:13 Building Rapport with Hiring Managers
30:50 Crafting Your Personal Brand and Philosophy
36:36 The Importance of Critical Questions
37:50 Concluding Your Interview with Confidence
38:55 Maximizing Interview Success: Strategies and Insights
39:21 Leveraging Interview Preparation for Career Advancement
43:28 Practical Tips for Immediate Application
45:47 Exploring the Value of Personal Branding in Job Searches
47:49 Final Thoughts and Resources
Where to find Noah Schutte:
LinkedIn: https://www.linkedin.com/in/noahschutte/
Where to find Kevin Gentry:
LinkedIn: https://www.linkedin.com/in/kevingentry/
Follow us on LinkedIn, Instagram, or X & check out our website @ productcoffeepodcast.com âď¸
Apr 08, 202451:02

176. Predicting the Future
On this weekâs episode of Product Coffee, Kevin and Lou talk about the future impact of generative AI on product management. They delve into how emerging technologies, particularly generative AI, are simplifying coding and potentially strategy formulation, altering the landscape for product managers. The conversation covers the ability of AI to generate code and roadmap strategies, the risks and opportunities this presents, and the fundamental unchanged aspects of product management such as understanding market needs and customer problems. The speakers also share personal anecdotes to illustrate the evolution of technology and its application in real-world scenarios, including real estate development. They conclude by addressing listener feedback and emphasizing the value of curiosity and execution in the product management field.
00:00 Welcome to Product Coffee: Unveiling the Future of Product Management
00:26 Exploring the Impact of Generative AI on Product Management
01:54 The Evolution of Building: From Legos to Software
03:32 Navigating the Digital Transformation and Market Competition
05:19 The Unchanged Core of Product Management in a Tech-Driven World
08:28 Harnessing Data and Technology for Real Estate Development
13:09 Balancing Personal Projects and Market Opportunities
07:09 Reflecting on the Journey of Product Management
15:18 Engaging with the Community: Feedback and Questions
18:45 Closing Thoughts: Adapting Product Skills Across Industries
Follow us on LinkedIn, Instagram, or X & check out our website @ productcoffeepodcast.com âď¸
Apr 01, 202420:04

175. Identifying Market Opportunities
In this episode of the Product Coffee podcast, Lou & Kevin discuss the importance of identifying market opportunities in product management. They emphasize the role of product managers in understanding how their products fit within the market and exploring unique opportunities. The conversation covers the necessity of market analysis, exploring alternatives, and understanding customer pain points. Through examples, including insurance and service industry gaps, the hosts illustrate how engaging with potential customers and comprehensively understanding their needs can reveal valuable market opportunities. They stress the significance of a maker's attitude towards innovation, the need for action over ideation, and the importance of moving from recognizing a market gap to taking tangible steps to address it. The episode encourages listeners to adopt a mindset of abundance and creativity, engage in customer research, and share their ideas to validate and refine them.
00:28 Diving Deep into Market Opportunities and Innovation
02:09 The Entrepreneurial Journey: From Idea to Action
10:33 Embracing the Maker Spirit: The Path to Disruption
23:55 Final Thoughts: Taking the Leap into Market Innovation
Follow us on LinkedIn, Instagram, or X & check out our website @ productcoffeepodcast.com âď¸
Looking to hire strong product leaders at your company? - Schedule a time here to see what we can do for you!
Mar 18, 202427:33

174. Building with AI (w/Pieter van Noordennen)
In this weekâs episode of Product Coffee, Kevin interviews Pieter van Noordennen, a product management leader with a deep focus on AI and machine learning. Pieter shares his journey from journalism to product management, emphasizing his transition into AI-focused roles and solopreneurship. He discusses the differences between generative AI and machine learning, the impact of AI on product management and engineering, and the importance of adaptability and strategic thinking in utilizing AI technologies. Pieter also touches on personal aspects, including the influence of parenthood on his career decisions, and introduces 'product.codes', a community for tech-inclined product managers. The episode provides insights into the evolving landscape of AI in product development and management, encouraging listeners to explore AI beyond popular tools like ChatGPT.
Pieter on LinkedIn
Product.codes
01:00 Guest Background and Journey into Product Management
02:47 Personal Life and Interests
03:33 Exploring the Concepts of Generative AI and Machine Learning
06:32 The Impact of AI on Product Development and Innovation
07:45 The Future of AI Technology and its Exciting Possibilities
09:35 The Role of Creativity in the Age of AI
13:32 The Intersection of AI and Design
21:25 The Influence of AI on Content Creation and SEO
22:39 The Impact of AI on Content Creation
23:18 The Future of Quality Content in the Age of AI
23:51 The Balance Between Quality and Quantity in Content
24:28 The Shift Towards Subscription-Based Content
24:51 The Rise of Solopreneurship and Its Impact on the Economy
26:13 The Personal Journey of Becoming a Solopreneur
29:27 The Challenges and Rewards of Balancing Work and Family Life
35:49 The Importance of Community and Mentorship in Career Development
42:26 The Role of AI in Product Management
44:50 Closing Thoughts and Reflections
Follow us on LinkedIn, Instagram, or X & check out our website @ productcoffeepodcast.com âď¸
Looking to hire strong product leaders at your company? - Schedule a time here to see what we can do for you!
Mar 11, 202445:20

173. From Wall Street to Startups & the Importance of Taking Risks (w/Karthik Suresh)
Karthik Suresh, founder of Ignition shares his unique journey in the world of technology and product strategy, from his early days on Wall Street to transitioning to the tech world during a recession. He reflects on his experiences at Craft and Facebook, highlighting the different nuances of operating as a Product Manager in startups versus large organisations, and the pivotal role of PMs in leadership. Karthik also discusses the evolution of his AI-powered product management platform, Ignition, and how it is changing the landscape of PM and PMM work along with the stumbling blocks he's encountered along the way.
Special Coupon Code for Product Coffee listeners:
Ignition: Use the code, COFFEE25 to get 25% off any subscription for the first 12 months.
00:51 Karthik's Journey into the Tech World
01:13 Experiences in Wall Street and the Financial Crisis
02:50 Transition from Finance to Tech
03:49 Karthik's Startup Journey and Move to Facebook
05:30 The Birth of Ignition
06:27 The Importance of Taking Risks and Learning from Failures
14:09 The Differences Between Working in a Startup and a Big Company
23:36 Transition into Leadership
26:40 The Importance of Mission-Driven Teams
28:30 The Power of Motivation and Leadership
29:28 The Evolution of Leadership Roles
30:05 The Journey of Ignition: Building an AI-Powered Product Management Platform
32:23 The Role of Product Managers in Go-to-Market Strategy
40:52 The Challenges and Successes of Ignition
43:35 The Future of Product Management with AI
48:39 The Importance of Go-to-Market Plans for Product Managers
49:49 Final Thoughts and Advice for Product Managers
Follow us on LinkedIn, Instagram, or X & check out our website @ productcoffeepodcast.com âď¸
Looking to hire strong product leaders at your company? - Schedule a time here to see what we can do for you!
Feb 27, 202451:60

172. Matching the Right Talent in Product Recruitment (w/James Jordan)
On this episode of Product Coffee, Kevin sits down with recruitment expert, James Jordan gives insights on the product management recruitment scene. He discusses his company, Producto, and his approach to finding the right candidates. He provides helpful advice for product management professionals both looking for jobs and for those wanting to stay competitive in their current positions. Strengthening LinkedIn profiles, staying connected with the community of peers and regular self-assessment are among the key recommendations. James also touches upon trends in the industry such as transitions between roles, shifts in the job market and the importance of networking.
01:00 Understanding Producto: A Recruitment Company
02:40 James Jordan's Journey in Tech Recruitment
05:05 Challenges in Product Management Recruitment
07:04 Understanding Company Needs and Candidate Profiles
10:23 The Importance of Personality and Culture Fit in Recruitment
21:00 Navigating the Current Turbulence in the Tech Industry
26:04 The Current Job Market Vibe
26:33 The Impact on Senior PMs
26:50 The Consequences of Job Market Dynamics
27:10 Breaking Down PM Categories
27:33 The Challenges PMs Face in the Market
28:10 The Importance of Specialization
30:09 The Dilemma of PM Leaders
32:05 The Difference Between Startup and Enterprise PM Work
34:39 The Importance of LinkedIn and Resume Optimization
36:31 The Power of Networking and Relationship Building
41:14 Closing Thoughts and Recommendations
James on LinkedIn / Producto
Follow us on LinkedIn, Instagram, or X & check out our website @ productcoffeepodcast.com âď¸
Looking to hire strong product leaders at your company? - Schedule a time here to see what we can do for you!
Feb 19, 202451:51

171. Navigating Careers & Making Informed Decisions (w/Michelle Bassett)
Imparting valuable advice for career growth, Michelle Bassett talks about product management over a cup of coffee. The discussion turns to the sunk-cost fallacy, the importance of pivoting when necessary, and how making informed decisions can lead to career advancement. She shares her hands-on experience in marketing and entrepreneurship, while emphasizing the importance of understanding how numbers influence business outcomes. The conversation further delves into the impact of neurodivergence on professional journeys, the transformation of workplaces, and the emerging gig economy. Michelle encourages listeners to understand their business morals and consider the impact of their work on broader societal patterns.
Check out Michelle here đŚ
00:26 Understanding the Sunk Cost Fallacy
02:34 Guest Introduction: Michelle Bassett, Marketing Expert
03:43 Michelle's Unique Approach to Business and Life
05:16 The Importance of Pivoting in Business
05:26 Michelle's Journey and Career Transitions
07:55 The Power of Data in Marketing
09:19 The Impact of Dyslexia and ADHD on Michelle's Career
09:42 Michelle's Unique Approach to Marketing
23:02 The Importance of Data in Product Strategy
27:28 Understanding Different Perspectives in Data Analysis
28:36 The Journey of a Multi-Disciplinary Professional
29:24 The Struggles of Fitting into a Single Role
30:56 The Importance of Pivoting and Self-Narration
31:48 The Challenges of a Diverse Career Path
32:06 The Power of Pattern Matching and Context Shifting
32:37 The Impact of Personal Background on Career Choices
33:30 The Struggle of Internalizing Criticism
33:52 The Importance of Optimism and Positive Self-Narration
34:44 The Role of Data in Decision Making
37:17 The Challenges and Opportunities in the Gig Economy
46:48 The Importance of Impact in Gig Work
49:33 The Power of Humility and Understanding in Consulting
50:15 The Importance of Business Morals in Gig Work
52:19 Closing Thoughts and Future Directions
Follow us on LinkedIn, Instagram, or X & check out our website @ productcoffeepodcast.com âď¸
Looking to hire strong product leaders at your company? - Schedule a time here to see what we can do for you!
Feb 12, 202453:52

170. Confronting Burnout with Senior Product Managers
Product Coffee introduces Caitlin Titus and Travis Hampton, who are both senior product managers with different experiences ranging from Ad Tech to B2B healthcare space. This episode delves into their career backgrounds, current experiences in the product management field, particularly with significant layoffs and job dissatisfaction. According to a CNBC study, senior product managers, albeit high-paying roles, are among those most likely to quit their jobs due to stress, turnover changes, and company performance issues. They discuss their different experiences with job interviews and case study prompts, underlining the importance of asking clear, open-ended questions and adopting an iterative testing process for job satisfaction. The hosts suggest different ways product managers can align high-paying jobs with their personal and professional goals and mitigate job dissatisfaction.
Don't have the budget to hire Product people yet? Check out Abstraction for a subscription-style agency to help you build beautiful product experiences for your customers.
00:00 Introduction and Guest Backgrounds
01:18 Current State of the Product Industry
01:27 Challenges Faced by Senior Product Managers
03:51 Job Hunting and Interview Experiences
04:08 Navigating the Job Application Process
07:45 The Role and Expectations of a Senior Product Manager
09:28 The Importance of Clear Communication and Expectations
13:41 Measuring Success in Product Management
19:17 The Interview Process: Case Studies
19:47 Different Types of Case Studies in Interviews
24:45 Approaching Case Studies in Interviews
27:25 Incorporating Chat GPT in Prepping and Research
27:41 Challenges and Concerns with Live Chat GPT
28:01 Exploring the Use of Chat GPT in Interview Preparations
28:59 Addressing User Sign-On Problems
29:51 Navigating Interviews and Setting Benchmarks
31:00 Understanding Neurodivergence in Job Roles
31:28 Discussing the Value of Past Experiences in Interviews
32:41 Brainstorming Solutions to Job Dissatisfaction
33:40 Identifying Key Factors of Job Dissatisfaction
41:31 Creating More Meaningful and Fulfilling Work Experiences
48:10 Assigning Homework and Final Thoughts
Follow us on LinkedIn, Instagram, or X & check out our website @ productcoffeepodcast.com âď¸
Jan 29, 202453:07

169. From Software Developer to CEO (w/Adam Oliver)
In this episode of Product Coffee, Kevin welcomes Adam Oliver, Founder, and CEO of Crafted, a product development consultancy. Adam shares his product management journey, the challenges of transitioning into a leadership role as a founder, and offers insights on product development, advocating for a lean, iterative approach. He also discusses the importance of balanced teams, stressing the need for product design engagement. As a leader in times of economic uncertainty, Adam recommends a careful approach to spending and decision-making. He envisions AI and ML having an impactful role in product development in the future.
Adam's company: Crafted
00:00 Introduction and Guest Introduction
00:53 Adam's Journey into Product Management
02:25 Adam's Experience with Pivotal Labs
03:35 Adam's Transition from Real Estate to Tech
04:59 Discussion on Extreme Programming
07:13 Adam's Experience with Pivotal Labs' IPO
09:56 Challenges and Benefits of Consultancy Work
13:44 Importance of Regular Product Hygiene
17:37 Staying Scrappy in Product Development
23:34 Balanced Teams for Project Success
24:31 The Importance of UI/UX in Software Development
25:04 The Evolution of Software and the Role of Engineers
25:47 The Impact of UI/UX on Engineering Efficiency
27:33 The Role of UI/UX in API Development
28:38 The Slow Recognition of UI/UX Importance in the Industry
29:11 The Concept of Iteratively Shipping Products
31:55 The Role of Product Marketing in Bridging the Gap
33:45 The Shift to Profitability and EBITDA Focus
38:28 The Challenges of Transitioning to a Founder Role
45:59 The Future of Product Development
Jan 05, 202449:40

168. Balancing Product Development and Innovation in Startups
This week on Product Coffee, Kevin & Jake dive into the challenges emerging startups face in balancing product development and innovation. They explore patterns of organizational behavior that can inhibit innovation and stress the importance of continuous customer discovery. The conversation further delves into themes like ideal stages for engaging go-to-market teams, understanding market fit in relation to product stage and the role of product leadership in managing business expectations. The hosts conclude by inviting listener feedback on effective processes and strategies adopted in their organizations.
00:00 Introduction and Role as Interim Head of Product
00:11 Challenges Faced by Emerging Startups
00:40 Discussion on Airbnb and Product Management
01:19 Innovation and Decision Making in Startups
02:04 The Struggle of Companies with Innovation
02:24 The Importance of Portfolio Product Management
04:16 The Role of Market in Product Development
05:22 Understanding the Product Lifecycle
05:57 The Role of Market Understanding in Product Maturity
07:06 The Challenge of Finding the Right Problem to Solve
08:07 The Impact of Over-investment in Go-to-Market Channels
09:14 The Trap of Enterprise Organizations
12:04 The Importance of Continuous Innovation
13:26 The Role of Market Conditions in Product Success
17:46 The Challenge of Competing with Oneself
19:33 Understanding the Changing Needs of Customers
21:57 Perfecting Customer Understanding vs Perfecting the Solution
22:13 Struggles of Balancing Different Phases in Companies
22:27 The Importance of Continuous Discovery Habits
22:40 The Impact of New Processes and Techniques on Understanding Core Fundamentals
23:19 The Role of Process in Differentiating Competing Organizations
23:52 The Importance of Customer Discovery
24:03 The Impact of LLMs on the Content Industry
24:38 The Importance of Understanding the Problem Over Time
25:01 The Role of Customer Interviews and Market Understanding
26:15 The Importance of Broader Market Analysis
26:44 The Role of Culture of Experimentation
27:40 The Importance of Challenging Your Own Ideas and Assumptions
28:11 The Struggles of Day-to-Day Product Team
28:51 The Role of Leadership in Innovation
31:35 The Challenge of Demonstrating Value in Product Discovery
32:11 The Importance of Managing Business Expectations and Priorities
33:42 The Role of Risk in Product Discovery
35:45 The Challenge of Predictability in Product Management
38:14 The Importance of Engaging with Go-to-Market Teams
42:06 The Challenge of Perfecting Your Understanding of Your Customer
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Dec 04, 202344:10

167. Empowering Teams & Navigating Reorganizations
In this episode of Product Coffee, Kevin & Lou discuss the complexity of empowering teams to do great work. They reflect on the challenges of team structuring, providing proper context, enabling autonomy, and holding teams accountable. They delve into the realities of no perfect answers, the traps of agile thinking, and the rigors of constantly changing priorities. They also discuss the jokey benefits and pitfalls of reorganizing their teams to maximize efficiency and productivity, including the balancing act of altering team structures while making sure that any change doesn't disrupt performance too much. Finally, they exchange thoughts on autonomy, skill sets, team sizes, and resource allocation â all critical aspects to consider when committing to a certain customer problem.
00:26 Empowering Teams for Great Work
00:48 Challenges in Team Structuring and Accountability
00:59 The Agile Development Approach
01:30 The Pitfalls of Restructuring and Reorganization
01:52 The Traps of Team Organization
02:20 The Reality of Reorganization
02:46 The Impact of Reorganization on Team Autonomy
03:29 The Role of Context in Team Reorganization
04:27 The Necessity of Tactical Reorganization
04:56 The Slow Process of Team Transition
05:32 The Dilemma of Shaping Work to Teams or Teams to Work
05:54 The Importance of Consistency in Team Structure
06:07 The Constant Change in Agile Mindset
06:48 The Challenge of Autonomy and Skill Sets
07:14 The Reevaluation of Team Strategy
07:24 The Philosophy of Team Organization
08:36 The Reality of Team Priorities
08:49 The Theme of Current Reorganization
08:59 The Impact of Layoffs on Company Priorities
10:47 The Policy Changes in Team Structure
15:21 The Challenges of Resource Skill Strategy
21:51 The Role of Product Management in Organizational Changes
24:43 Homework & Final Thoughts
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Nov 27, 202327:24

166. Understanding & Measuring Product Outcomes
In this episode of 'Product Coffee', Kevin & Taj discuss product outcomes and how teams can measure the success of their work, experimentation, and activities. The conversation focuses on the importance of identifying predictive directions or actions that drive business outcomes and the role of the product team in this process. Examples from sports and IT operations are used to illustrate the concept of setting up clear product outcomes to empower teams. Further, the hosts delve into the importance of defining a company or product's 'North Star' metric, understanding the value offered to primary users, and how to measure job success.
00:26 Discussion on Product Outcomes
01:10 Understanding Business Metrics and Goals
01:41 The Importance of Product Outcome
02:18 Sports Analogies and Product Outcomes
03:50 Breaking Down the Plus-Minus Factor
05:03 Challenges in Identifying Influencing Factors
05:29 Exercise on Identifying Product Outcomes
06:57 Understanding the User and Their Goals
08:47 The Role of Infrastructure in Product Outcomes
16:07 The Importance of Renewals in Business
18:00 The Role of Consultation in Product Outcomes
24:42 The Importance of Regular Check-ins and Adjustments
31:57 Understanding the Importance of User Testing
35:00 Homework
Nov 13, 202338:04

165. Democratizing Workplace Productivity with AI (w/Artem Koren)
Artem Koren, Chief Product Officer at Sembly AI, joins the show to discuss how his company is using AI to increase team productivity in the workplace.
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Oct 23, 202351:35

164. Denver Startup Week LIVE: Coordination & Communication In Unprecedented Times Following Unprecedented Times
In this special LIVE recording at Denver Startup Week, Lindsey, Jake, Patrick, and Jodi discuss the challenges and best practices of distributed team communication and collaboration in a hybrid work environment. They share their experiences transitioning from fully in-office to fully remote during the pandemic, and now settling into hybrid models. Topics covered include the pros and cons of synchronous vs asynchronous communication, how to facilitate connection and alignment across distributed teams, tools and techniques for improving documentation and knowledge sharing, and measuring team health and morale in a hybrid setting.
Follow us on LinkedIn, Instagram, or X & check out our website @ productcoffeepodcast.com âď¸
Sep 25, 202348:15

163. The Intersection of User Needs & Business Context
In this enlightening episode of Product Coffee, product management leaders Lou, Kevin, and Jake delve into the intricate dance of product discovery and user research. From the vital need for a comprehensive understanding of user problems to the significance of strategic context, our panelists underscore the balance between micro and macro perspectives in product decisions. Unpack insights on the role of continuous validation, the importance of holistic market comprehension, and the leadership dynamics in product discovery. Plus, don't miss out on their invaluable take on customer interactions and data capture. Tune in to glean insights, best practices, and actionable tips for your product journey!
Follow us on LinkedIn, Instagram, or X & check out our website @ productcoffeepodcast.com âď¸
Sep 18, 202333:24

162. Setting the Right Metrics
In this episode of Product Coffee, we dive deep into the world of data strategy and how it seamlessly fits into the broader realm of product strategy work. Special guest Allegra Bishop, a seasoned product management leader, enlightens us on the intricate balance between qualitative and quantitative research. From the pivotal role of user research to pitfalls of incoherent data tracking, we journey through the foundations of setting meaningful product metrics. As Bishop aptly puts it, âWithout qualitative conversations with users first, companies can't set the right quantitative metrics.â Ready to brew your product expertise with these insights? Pour yourself a cup and join the conversation!
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Sep 05, 202329:13

161. Balancing Creativity & Reality in Product Development (w/Josefina Tous Bercovich)
In this episode, we dive deep with Josefina Tous Bercovich from Vinoly, as she walks us through the intricate dance of product development. From understanding the client's idea and conducting market research to navigating technical constraints and continuously testing and iterating ideas, Josefina highlights the importance of striking the right balance. Listen in to gain insights on the value of user research, the necessity of being flexible and adaptable, and why sometimes, following your gut is the best approach to take. Whether youâre a product manager, a developer, or an entrepreneur, this episode is packed with valuable lessons and key takeaways that can help you navigate the challenges of product development.
https://www.vinoly.tech
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Aug 28, 202347:56

160. The Transformative Power of Team Offsites
Dive deep into the world of team offsites with Kevin & Lou as they unpack their immense value in building culture and camaraderie, especially through major company changes. From personal experiences in exotic locations to actionable insights for team leaders, this episode sheds light on why offsites should never be 'business as usual'. Explore how effective offsites can result in actionable plans, serve as indicators of team engagement, and be masterfully organized for maximum impact. Whether you're a leader or a team member, you'll come away with a fresh perspective on how to make offsites a transformative experience.
Follow us on LinkedIn, Instagram, or X & check out our website @ productcoffeepodcast.com âď¸
Aug 21, 202321:19

159. From Product to Customer-Centric Service (w/Bob Lamendola)
This week we have Bob Lamendola of Ricoh USA on the show. He talks to Kevin about the company's transition from a product-oriented focus to a customer-centric service model. They explore Ricoh's "co-innovation" approach, involving customers in the development process, and the role of internships in driving innovation. Lamendola emphasizes the importance of being comfortable with discomfort as a catalyst for creativity and growth within the organization. This engaging conversation offers a unique glimpse into modern technology transformation, providing valuable insights for leaders and innovators in the field.
Check out Bob on Linkedin
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Aug 14, 202345:56

158. Navigating Product Launches
This week we explore the critical roles and relationships between product marketing, product management, and the process of taking a product to market. It emphasizes the importance of a dedicated marketing function, highlights the responsibilities of product managers in handling launches, and discusses a step-by-step approach for product release. Kevin, Jake, and Lou share experiences and strategies that emphasize collaboration, clarity in roles, understanding of the target audience, and continuous refinement in the product launch process. It aims to provide valuable guidance for both enterprise products and sales-driven approaches, focusing on successful product delivery and market presence.
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Aug 07, 202329:44

157. Tuning Into Disruption (w/Brian Peterson)
"And it was like, okay, we got Jewel, we got Taylor Swift. We got a couple other people. It was like, this is, there's something here. This is, this is a business. And so that's when we, we decided to make the leap and yeah."This episode of Product Coffee features Brian Peterson, an innovator and leader in the Colorado product space. Listeners can expect to hear about Brian's diverse and interesting career journey and how he has worked in product for two decades, founding his own startup and holding leadership positions at some of the biggest global music organizations. Brian will bring his experience to life with stories of building a product from nothing, and his insights into the early days of the music industry's disruption. Tune in to hear about Brian's journey and gain valuable advice about product management.
Find Brian on LinkedIn here.
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Jul 31, 202345:01

156. Building Software Product Businesses (w/Kareem Mayan)
This week, we have Kareem Mayan on the show! Kareem is a seasoned product professional and entrepreneur, and co-founder of Savio. Kevin Gentry and Kareem discuss his journey in product management, his experiences working in big name companies (MYSPACE), his entrepreneurial ventures, and his thoughts on product positioning and planning.
Key Insights:
Solve your own problems first when starting a venture for a strong foundation & real need.
MVPs should be built by 2-3 devs, a product hat, & take 2-4 months.
Leveraging a marketplace can be a powerful acquisition channel, especially for new products.
Building a brand around an idea is a powerful differentiator in a crowded market.
Listening to customer feedback & using it to inform product decisions is crucial for creating a product that meets customer needs.
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Jul 24, 202344:31

155. Co-Creating Career Growth
Join us this week as Kevin Gentry and Lou Cirillo discuss coaching and leveling up junior PMs. They explore the transition from APM to PM, developing diverse skills, handling increasing ambiguity, and the connection between team success and leadership success. They review the importance of product competency frameworks and the process of creating a strategic narrative. Gain actionable insights to guide junior PMs and enhance your own product management journey. Don't miss this episode packed with expert advice and practical strategies.
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Jul 10, 202319:21

154. From Agency to In-House (w/Michael Agombar)
In this episode of Product Coffee, we have Michael Agbar on the show, a product leader at Cledara. Kevin Gentry and Michael discuss the differences between product management in an agency setting versus an in-house setting, the process of product market fit expansion, and the importance of data-driven decision making.
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Jul 03, 202339:59

153. Community-Led Growth & User Segmentation (w/Kate Syuma)
This week, Kate Syuma, Head of Growth Design at Miro is on the show!!! We cover career growth, user onboarding, community-led growth, and challenges in growth design leadership. Kate shares her insights on user segmentation and how asking the right questions during onboarding can provide valuable data for personalizing the user experience. She also mentioned the potential for expanding Miroverse in the future, stating, "It's happening on the background as we speak". đ
You can find Kate, here on LinkedIn.
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Jun 20, 202345:10

152. The Pitfalls of Over-Leveling
This week we discuss the over-leveling of Product Managers, its impact on design career paths, and how to identify and address these issues in the workplace.
Here are some of the takeaways from this episode:
Over-leveling of PMs can lead to poor expectations and career dissatisfaction
Importance of clear roadmaps and strategy for PMs
Balancing outcomes and outputs in product management
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Jun 12, 202321:25

151. The AI Revolution & Product Management
In this episode of Product Coffee, Kevin & Lou discuss the emergence of AI and its impact on product management. They share their experiences with AI tools like Chat GPT and how it has made their work more efficient and creative. Explore the potential of AI in content creation, user experience enrichment, and even product design. While acknowledging AI's limitations and ethical concerns, they emphasize the importance of product-led growth and the potential disruption it can bring to industries like journalism. How can you leverage technology to enhance your products and user experience? Let us know!
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Jun 05, 202322:04

150. Product Leader to Founder (w/Holly Vezina)
This week we discuss the power of neurodivergence in boosting productivity. Join Kevin as he chats with Holly, a neurodivergent founder, who shares insights and strategies for leveraging her unique brain-wiring to excel in product management. From harnessing hyperfocus to managing dopamine-driven tasks, learn practical tips for maximizing your potential and finding your genius in the fast-paced world of product development. Don't miss this enlightening discussion on embracing neurodiversity and unlocking productivity.
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May 30, 202334:42

149. Coaching Product Managers to Navigate Ambiguity
In this episode, we discuss the challenges of navigating ambiguity as a product manager. We talk about how to help product managers develop the skills they need to think critically and make decisions in the face of uncertainty. We also share some tips on coaching product managers to be more comfortable with ambiguity.
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May 15, 202315:51

148. B2B Product Leadership Mastery (w/Ibrahim Bashir)
Ibrahim Bashir leads Amplitude's analytics product team. With a background in engineering, he transitioned to product roles, working at Amazon on Kindle and Kindle Fire, Twitter on platform strategy, and Box on developer products. Now at Amplitude, he helps build better digital products. Kevin and Ibrahim discuss product leadership in B2B and how PMs can access more proxies for user research and stitch together insights from sales, solution consulting, and professional services. They discuss discovery vs. delivery mode when experimenting. How CSMs are valuable partners for insights. Why achieving product-market fit early is crucial, especially in the SMB space, and why asking the right questions and understanding context helps improve product strategy.
LinkedIn https://www.linkedin.com/in/ibrahimbashir
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Substack newsletter https://runthebusiness.substack.com/
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May 08, 202347:56