Skip to main content
Business Savvy - An Educational Podcast For Field Service Companies

Business Savvy - An Educational Podcast For Field Service Companies

By Ring Savvy

The Savvy Business podcast is now live! This new show from Ring Savvy will feature interviews with some of today’s top business minds, and offer a wide-range of best operating tips for those running field service companies.
Available on
Apple Podcasts Logo
Google Podcasts Logo
Pocket Casts Logo
RadioPublic Logo
Spotify Logo
Currently playing episode

Business Savvy Podcast: Exploring The Benefits Of Field Service Software With Melisa Meral of Workiz

Business Savvy - An Educational Podcast For Field Service CompaniesJun 18, 2021

00:00
33:41
John Akhoian Provides Tips For Making Your First Million In The Trades

John Akhoian Provides Tips For Making Your First Million In The Trades

Episode 13 of "Business Savvy- An Educational Podcast For Field And Home Service Companies" has arrived!

In this episode we speak with John Akhoian, CEO of Rooter Hero. During their conversation, John and host Nick Werker discuss the role mindset plays in growing a plumbing or HVAC company, customer service habits that can get your company more referrals, the need to be proactive in dealing with labor shortage issues and much more!

About our guest:
As CEO of Rooter Hero, a plumbing and HVAC company serving residential and commercial locations in California and Arizona, John Akhoian’s mission is to help others maximize their careers and live fulfilling, comfortable lives. He is the author of five books, including, “Creating 99 Millionaires,” “Values First: Principle Driven Leadership” and “Temporarily Broken: The John Akhoian Story.”

For more information, visit 
http://rooterhero.com.

Subscribe to the Ring Savvy Channel so you never miss an episode of the Business Savvy podcast.

Read more helpful stuff from Ring Savvy here:
-A Closer Look At Why Your Marketing Campaigns May Be Failing: http://ow.ly/9iOi30rLcDK
-How To Combat The Rising Number Of Spam Calls: http://ow.ly/Dy3830rLcDV
-Five Great Marketing Ideas For HVAC Companies: http://ow.ly/vdDp30rLcDZ

Interested in learning more about Ring Savvy? Book an appointment to speak with us here: https://www.ringsavvy.com/book-now/

You can also give us a call at 631-363-1000 or learn more about our services at www.ringsavvy.com

Sep 12, 202236:04
Stephen Dale Explains How To Make Your Customer Service Team More Profitable

Stephen Dale Explains How To Make Your Customer Service Team More Profitable

Episode 12 of "Business Savvy- An Educational Podcast For Field And Home Service Companies" has arrived!  

In this episode we speak with Stephen Dale, a Trainer & Coach for Power Selling Pros. During their conversation, Stephen and host Nick Werker discuss how to make distressed callers feel understood, how much customer service reps should rely upon pre-written scripts, the importance of having your team members practice calls and much more!  

About our guest:  

Stephen Dale is director of training for Power Selling Pros. He brings over 20 years of experience as an operations manager in the home services industry working for two large MEP companies in the Dallas area. He has been a coach and trainer with Power Selling Pros for six years, working with hundreds of companies and vendors during his tenure. His passion for the industry illuminates through his ability to discover client’s pain points and offer solutions for success.  

Visit here to learn more: https://powersellingpros.com/ 

Subscribe to the Ring Savvy Channel so you never miss an episode of the Business Savvy podcast.  

Read more helpful stuff from Ring Savvy here: 

-A Closer Look At Why Your Marketing Campaigns May Be Failing: http://ow.ly/9iOi30rLcDK

-How To Combat The Rising Number Of Spam Calls: http://ow.ly/Dy3830rLcDV

-Five Great Marketing Ideas For HVAC Companies: http://ow.ly/vdDp30rLcDZ 

Interested in learning more about Ring Savvy? Book an appointment to speak with us here: https://www.ringsavvy.com/book-now/   

You can also give us a call at 631-363-1000 or learn more about our services at www.ringsavvy.com

Aug 25, 202245:23
Rodney Koop Shares Expert Tips On Exhibiting At A Home Show

Rodney Koop Shares Expert Tips On Exhibiting At A Home Show

Jul 21, 202201:00:21
Shaun Weiss Offers Tips On Overcoming Labor Shortage Issues And Connecting With Young Tradespeople
Jun 29, 202249:41
Business Savvy Podcast: Taking An Inside Look At XOi Technologies With Founder Aaron Salow
Apr 19, 202227:48
Business Savvy Podcast: Taking An Inside Look At WorkWave's Software With CEO David Giannetto

Business Savvy Podcast: Taking An Inside Look At WorkWave's Software With CEO David Giannetto

Episode eight of "Business Savvy- An Educational Podcast For Field And Home Service Companies" has arrived!

In this episode we speak with David Giannetto, the Chief Executive Officer of WorkWave. During their conversation, David and host Nick Werker cover why businesses can’t provide a great service experience without great technology, how different industries utilize WorkWave’s software, the next big things WorkWave will be releasing for its customers and much more!


About our guest:
David F Giannetto serves as Chief Executive Officer of WorkWave, the leader in cloud-based field service and fleet management solutions for companies with a mobile workforce. Giannetto has nearly 20 years of experience leading and managing international organizations focused on the deployment and usage of enterprise-level technology in a wide range of service-oriented industries. Prior to his time as an executive for software companies, he was CEO of The Telos Group and the practice lead of the nationally respected EPM consulting practice of J.H. Cohn (CohnReznick). Earlier in his career, he was a hands-on operational leader for Airborne Express and an Officer in the US Army. He is the author of three books and nationally respected thought-leader, speaker and columnist on how information and technology can drive business performance. Giannetto received his MBA from Rutgers University and his undergraduate degree from Monmouth University. He has won awards as both a wildlife photographer and a Delaware river decoy carver. He currently resides in Ringoes, NJ.

Subscribe to the Ring Savvy Channel so you never miss an episode of the Business Savvy podcast.

Read more helpful stuff from Ring Savvy here:
-A Closer Look At Why Your Marketing Campaigns May Be Failing:
http://ow.ly/9iOi30rLcDK
-How To Combat The Rising Number Of Spam Calls: http://ow.ly/Dy3830rLcDV
-Five Great Marketing Ideas For HVAC Companies: http://ow.ly/vdDp30rLcDZ

Interested in learning more about Ring Savvy? Book an appointment to speak with us here: https://www.ringsavvy.com/book-now/

You can also give us a call at 631-363-1000 or learn more about our services at www.ringsavvy.com

Apr 06, 202236:28
Taking An Inside Look At BuildOps' Software With Co-Founder Alok Chanani

Taking An Inside Look At BuildOps' Software With Co-Founder Alok Chanani

Episode seven of "Business Savvy- An Educational Podcast For Field And Home Service Companies" has arrived!  

In this episode we speak with Alok Chanani, the Co-Founder & CEO of BuildOps. During their conversation, Alok and host Nick Werker cover the biggest problems BuildOps can solve for growing home and field service companies, the features BuildOps' users appreciate most about the software, the typical learning curve for using the BuildOps platform and much more!  

About our guest:  Alok Chanani is an entrepreneur who spent nearly a decade as the Founder/CEO of USA Commercial, a construction company that built apartment buildings in major cities across the US. During this time, Alok realized how innovative technology could change the lives of the specialty contractors he was working with and inspired him to launch an incredibly modern, robust software solution (what BuildOps is today). A former U.S. Army Captain, Alok served as an infantry platoon leader, combat engineer, and Unit Commander in Baghdad - spending a year moving large amounts of currency around Iraq. Alok has a BS from Cornell University, and an MBA in real estate from the Wharton School.  

Subscribe to the Ring Savvy Channel so you never miss an episode of the Business Savvy podcast.  

Read more helpful stuff from Ring Savvy here: 

-A Closer Look At Why Your Marketing Campaigns May Be Failing: http://ow.ly/9iOi30rLcDK

-How To Combat The Rising Number Of Spam Calls: http://ow.ly/Dy3830rLcDV

-Five Great Marketing Ideas For HVAC Companies: http://ow.ly/vdDp30rLcDZ 

Interested in learning more about Ring Savvy? Book an appointment to speak with us here: https://www.ringsavvy.com/book-now/   

You can also give us a call at 631-363-1000 or learn more about our services at www.ringsavvy.com

Mar 21, 202235:19
Business Savvy Podcast: The Truth About Burnout And How To Combat It With Dr. Sherry Walling

Business Savvy Podcast: The Truth About Burnout And How To Combat It With Dr. Sherry Walling

Episode six of "Business Savvy- An Educational Podcast For Field Service Companies" has arrived!


In this episod we speak with Dr. Sherry Walling, the founder of ZenFounder and author of the book, "The Entrepreneur’s Guide to Keeping Your Sh*t Together". During their conversation, Sherry and host Nick Werker cover the true symptoms of occupational burnout, tips for preventing burnout, the value of taking a vacation and much more!  

About our guest:  Dr. Sherry Walling is a clinical psychologist, speaker, podcaster, best-selling author, yoga teacher and mental health advocate. Her company, ZenFounder, helps leaders and entrepreneurs navigate transition, loss, conflict, or any manner of complex human experience. She hosts the ZenFounder podcast, which has been called a “must listen” by both Forbes and Entrepreneur Magazine and has been downloaded more than 1,000,000 times. She is also the host of Mind Curious, a podcast exploring psychedelics and innovations in mental health care. Visit sherrywalling.com to learn more.  

Subscribe to the Ring Savvy Channel so you never miss an episode of the Business Savvy podcast.  

Read more helpful stuff from Ring Savvy here: 

-A Closer Look At Why Your Marketing Campaigns May Be Failing: http://ow.ly/9iOi30rLcDK

-How To Combat The Rising Number Of Spam Calls: http://ow.ly/Dy3830rLcDV

-Five Great Marketing Ideas For HVAC Companies: http://ow.ly/vdDp30rLcDZ 

Interested in learning more about Ring Savvy? Book an appointment to speak with us here: https://www.ringsavvy.com/book-now/   

You can also give us a call at 631-363-1000 or learn more about our services at www.ringsavvy.com

Nov 18, 202135:09
Business Savvy Podcast: Heather Ripley Discusses The Value Of PR And How To Handle Crisis Situations
Oct 18, 202136:05
Business Savvy Podcast: Home Service Millionaire Tommy Mello Shares His Secrets To Success

Business Savvy Podcast: Home Service Millionaire Tommy Mello Shares His Secrets To Success

Episode four of "Business Savvy- An Educational Podcast For Field Service Companies" has arrived!   


In this episode we speak with Tommy Mello, CEO of A1 Garage Door Service Inc. and author of the Amazon best selling book “Home Service Millionaire”. During their conversation, Tommy and host Nick Werker cover common marketing mistakes made by home service companies, how to effectively market a home service business on a budget, why home service business owners shouldn't be afraid to raise their prices and much more!   


About our guest:  Tommy Mello is the owner and operator of A1 Garage Door Service, the host of the Home Service Expert podcast, and owner, partner, or investor in several other businesses ranging from Christmas lights to real estate to mobile apps. In 2010, Tommy became the sole owner and operator of a single Phoenix-based garage door service business, which came with $50,000 in debt. Today, A1Garage generates north of $30 million dollars in annual revenue, with over 250 employees in 12 states.  

Want to hear more from Tommy Mello? Check out the links below!   

Tommy's Podcast: http://homeserviceexpert.com/

Tommy's Company: https://a1garage.com/

Tommy's Book: http://free.homeservicemillionaire.com/ 


Subscribe to the Ring Savvy Channel so you never miss an episode of the Business Savvy podcast.  

Read more helpful stuff from Ring Savvy here: 

-A Closer Look At Why Your Marketing Campaigns May Be Failing: http://ow.ly/9iOi30rLcDK

-How To Combat The Rising Number Of Spam Calls: http://ow.ly/Dy3830rLcDV

-Five Great Marketing Ideas For HVAC Companies: http://ow.ly/vdDp30rLcDZ 


Interested in learning more about Ring Savvy? Book an appointment to speak with us here: https://www.ringsavvy.com/book-now/   

You can also give us a call at 631-363-1000 or learn more about our services at www.ringsavvy.com

Sep 22, 202145:39
Business Savvy Podcast: Patrik Connole Talks Reputation Management And Increasing Online Visibility

Business Savvy Podcast: Patrik Connole Talks Reputation Management And Increasing Online Visibility

Episode three of "Business Savvy- An Educational Podcast For Field Service Companies" has arrived!   

In this episode we speak with Patrik Connole, the Director of Organic Marketing at Oozle Media. During their conversation, Patrik and host Nick Werker cover the latest home service marketing trends, how businesses can improve visibility with local consumers, best practices for handling bad reviews and much more!   


About our guest (bio info provided by guest Patrik Connole):  


When people speak Oozle Media's Organic Marketing Director's name, Patrik Connole, you get the feeling as if you just tossed the perfect disc in a game of high-intensity ultimate frisbee. Patrik's SEO strategies for Oozle's clients can be likened to increasing rankings when a frisbee is tossed for a game-winning endz ne diving catch that made it past multiple defenders. The feelings of a perfect throw and catch would be the same when his clients outrank their competition with technical SEO, solid content strategies and a great reputation online to attract that targeted lead. When Patrik, a Brigham Young University graduate, isn't winning at SEO, he's literally winning while playing and coaching Brigham Young University's ultimate frisbee club team while his amazing wife and two adorable kids cheer him on. Send me an email pconnole@oozlemedia.com and I'll give you a free one-hour business consultation!  


Learn more about Oozle Media here: https://www.oozlemedia.com/ 


Subscribe to the Ring Savvy Channel so you never miss an episode of the Business Savvy podcast.  

Read more helpful stuff from Ring Savvy here: 

-A Closer Look At Why Your Marketing Campaigns May Be Failing: http://ow.ly/9iOi30rLcDK

-How To Combat The Rising Number Of Spam Calls: http://ow.ly/Dy3830rLcDV

-Five Great Marketing Ideas For HVAC Companies: http://ow.ly/vdDp30rLcDZ 


Interested in learning more about Ring Savvy? 

Book an appointment to speak with us here: https://www.ringsavvy.com/book-now/   

You can also give us a call at 631-363-1000 or learn more about our services at www.ringsavvy.com

Sep 07, 202141:38
Business Savvy Podcast: Discussing The Latest HVAC Trends With Ted Craig Of ACHR News

Business Savvy Podcast: Discussing The Latest HVAC Trends With Ted Craig Of ACHR News

Episode two of "Business Savvy- An Educational Podcast For Field Service Companies" has arrived!   


In this episode we speak with Ted Craig of ACHR News about how COVID-19 has impacted the HVAC industry, what HVAC companies need to know before expanding their services, why the Millennial market can no longer be ignored and much more!   


About our guest:  Ted Craig is the business management editor for The ACHR News. He has been in this position since 2019. The News is a national trade publication for HVAC contractors that has been serving the industry for almost 100 years.  


Subscribe to the Ring Savvy Channel so you never miss an episode of the Business Savvy podcast.  


Check out episode one with Workiz's Melisa Meral here: https://youtu.be/2_UzXpEZfUE 


Read more helpful stuff from Ring Savvy here: 

-A Closer Look At Why Your Marketing Campaigns May Be Failing: http://ow.ly/9iOi30rLcDK

-How To Combat The Rising Number Of Spam Calls: http://ow.ly/Dy3830rLcDV

-Five Great Marketing Ideas For HVAC Companies: http://ow.ly/vdDp30rLcDZ 


Interested in learning more about Ring Savvy? Book an appointment to speak with us here: https://www.ringsavvy.com/book-now/   


Give us a call at 631-363-1000 or go to www.ringsavvy.com

Jun 30, 202142:24
Business Savvy Podcast: Exploring The Benefits Of Field Service Software With Melisa Meral of Workiz

Business Savvy Podcast: Exploring The Benefits Of Field Service Software With Melisa Meral of Workiz

It's the first episode of "Business Savvy- An Educational Podcast For Field Service Companies"!   

In this episode we speak with Melisa Meral of Workiz about why field service companies need to be using software, how using software can improve your lead tracking efforts, why offering customers the ability to pay online is essential and much more!   

About our guest:   

Melisa Meral is a Partner Development Manager at Workiz, a leading Field Service Management software for on-demand home service businesses. She's excited to pair up Workiz + Ring Savvy to optimize customer communications in order to increase revenue in small businesses. Now more than ever, locksmiths, carpet cleaners, appliance repair specialists, junk removal professionals, plumbers, HVAC techs, and other essential home service providers need to embrace innovative communications tools to replace pen and paper, lengthy phone calls, and misplaced calendars! Melisa believes It's time to take control of customer communication and streamline the process from lead to payment and everywhere in between. She's partnered with Ring Savvy to offer 30% off 3 months at Workiz - check out this innovative business management tool at https://www.workiz.com/ringsavvy/.  

You can also find our special offer for Workiz customers here: https://www.ringsavvy.com/partners/workiz/ 

We're offering 300 free minutes for those who sign up for a free trial of our answering service.   

Subscribe to the Ring Savvy Channel so you never miss an episode of the Business Savvy podcast  

Read more helpful stuff from Ring Savvy here: 

-A Closer Look At Why Your Marketing Campaigns May Be Failing: http://ow.ly/9iOi30rLcDK

-How To Combat The Rising Number Of Spam Calls: http://ow.ly/Dy3830rLcDV

-Five Great Marketing Ideas For HVAC Companies: http://ow.ly/vdDp30rLcDZ 

Interested in learning more about Ring Savvy? Book an appointment to speak with us here: https://www.ringsavvy.com/book-now/   

Give us a call at 631-363-1000 or go to www.ringsavvy.com

Jun 18, 202133:41