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The Secret Sauce Podcast

The Secret Sauce Podcast

By Rentals United

The Secret Sauce of short-term rental property managers revealed!
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Secret Sauce of Carolina Retreats - Interview of Mike Harrington

The Secret Sauce PodcastMar 26, 2021

00:00
32:10
Secret Sauce of Carolina Retreats - Interview of Mike Harrington

Secret Sauce of Carolina Retreats - Interview of Mike Harrington

Vanessa de Souza Lage co-founder and CMO of Rentals United channel manager interviews Mike Harrington of Carolina Retreats, a vacation rental management company in the USA now also scaling through the acquisition and/or operations of motels and ins. We cover topics like technology, growth, strategy and distribution.  Carolina Retreats has 300 rentals and they get 60% repeat business, and 90% direct bookings!

This interview is part of a Podcast, Video and Article Digest series called the "Secret Sauce of Property Managers" for the vacation rental industry. We have many interviews in our Secret Sauce Youtube Playlist: https://youtube.com/playlist?list=PLhEO96O3Bqhhh1Yoba6sI8KoyZKkUJ8xC

----------- Rentals United is a Vacation Rental Channel Manager. -------------------

Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.  If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/  

------------------------------

Check out the Carolina Retreats Website https://www.carolinaretreats.com/

Mar 26, 202132:10
Secret Sauce of Frontdesk Inc. - Interview of Jesse dePinto

Secret Sauce of Frontdesk Inc. - Interview of Jesse dePinto

Vanessa de Souza Lage co-founder and CMO of Rentals United channel manager interviews Jesse dePinto of Frontdesk Inc., an urban short term rental management company in the USA. We cover topics like technology, growth, strategy and distribution.  Frontddesk Inc. has 600 rentals in 32 US cities.  

This interview is part of a Podcast, Video and Article Digest series called the "Secret Sauce of Property Managers" for the vacation rental industry. We have many interviews in our Secret Sauce Youtube Playlist: https://youtube.com/playlist?list=PLhEO96O3Bqhhh1Yoba6sI8KoyZKkUJ8xC 

----------- Rentals United is a Vacation Rental Channel Manager. ------------------- 

Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.  If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

------------------------------ 

Check out the FrontDesk Website https://www.stayfrontdesk.com/

Mar 09, 202130:07
Secret Sauce of Taylor Made Deep Creek Vacations - Interview of Jodi Taylor Refosco

Secret Sauce of Taylor Made Deep Creek Vacations - Interview of Jodi Taylor Refosco

In this episode of the Secret Sauce of Property Managers, Vanessa de Souza Lage co-founder and CMO of rentals united channel manager interviews Jodi Taylor Refosco of Taylor Made Deep Creek Vacations, a family-run property management company based in the USA. We cover topics like technology, growth, strategy and distribution.

Taylor Made Deep Creek Vacations has 450 rentals and 230 employees. 

This interview is part of a Podcast, Video and Article Digest series called the "Secret Sauce of Property Managers" for the vacation rental industry.

We have many interviews in our Secret Sauce Youtube Playlist: https://www.youtube.com/playlist?list=PLhEO96O3Bqhi51i09yCMZ4yl2d3ZlrvAs

----------- Rentals United is a Vacation Rental Channel Manager. -------------------

Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.  If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

------------------------------

Check out the Taylor Made Deep Creek Vacations Website https://www.deepcreekvacations.com/

Feb 23, 202136:03
Secret Sauce of Evolve Vacation Rental - Interview of the CEO

Secret Sauce of Evolve Vacation Rental - Interview of the CEO

In this episode of the Secret Sauce of Property Managers, Vanessa de Souza Lage co-founder and CMO of rentals united channel manager interviews the CEO of Evolve Vacation Rental, a large property management company based in the USA. We cover topics like technology, growth, strategy and distribution.

Evolve Vacation Rental is ranked 6 in the Top 50 Property Managers in the World.

GET THE TOP 50 LIST OF THE LARGEST PROPERTY MANAGERS IN THE WORLD: https://info.rentalsunited.com/world-top-50-property-managers-list-2021

This interview is part of a Podcast, Video and Article Digest series called the "Secret Sauce of Property Managers" for the vacation rental industry.

We have many interviews in our Secret Sauce Youtube Playlist: https://www.youtube.com/playlist?list=PLhEO96O3Bqhi51i09yCMZ4yl2d3ZlrvAs

----------- Rentals United is a Vacation Rental Channel Manager. -------------------

Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.  If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

------------------------------

Check out the Evolve Website https://evolvevacationrental.com/

Feb 04, 202139:43
The Secret Sauce of Turnkey Vacation Rentals - Interview of T.J. Clark

The Secret Sauce of Turnkey Vacation Rentals - Interview of T.J. Clark

In this episode of the Secret Sauce of Property Managers, Vanessa de Souza Lage co-founder and CMO of Rentals United channel manager, interviews the co-founder and president of Turnkey Vacation Rentals, a large property management company based in the USA. We cover topics like technology, growth, strategy and distribution. 

Turnkey Vacation Rentals is ranked 12 in the Top 50 Property Managers in the World 2021.  

GET THE TOP 50 LIST OF THE LARGEST PROPERTY MANAGERS IN THE WORLD:  https://info.rentalsunited.com/world-top-50-property-managers-list-2021

This interview is part of a Podcast, Video and Article Digest series called the "Secret Sauce of Property Managers" for the vacation rental industry.

We have many interviews in our Secret Sauce Youtube Playlist: https://www.youtube.com/playlist?list=PLhEO96O3Bqhi51i09yCMZ4yl2d3ZlrvAs


----------- Rentals United is a Vacation Rental Channel Manager. -------------------

Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.   If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

------------------------------

Check out the Turnkey Website https://www.turnkeyvr.com/ 

Jan 19, 202131:07
The Secret Sauce of Pillow & Coffee - Interview of Rebecca Slivka

The Secret Sauce of Pillow & Coffee - Interview of Rebecca Slivka

Interview of Rebecca Slivka from the short term rental property management Pillow & Coffee where she explain how the company had to quickly pivot during the 2020 pandemic to stop the master lease contracts and focus on mid-term rentals.  

This interview is part of a Podcast, Video and Article Digest series called the "Secret Sauce of Short Term Rental Property Managers" with exclusive interviews of property managers of all sizes and from all over the world. It is hosted by
Rentals United Channel Manager . You can also watch the interviews in our Secret Sauce Youtube Playlist!

------------------------------

Rentals United is the market-leading enterprise channel management solution in the short-term rental industry.  By providing efficient and reliable tools, data and expertise, short-term rental managers can optimize their business model and power growth.  Through the Rentals United network consisting of all the big OTAs as well as top-performing niche sites, higher quality connections will produce better conversions and automation - thus driving new business opportunities and allowing time to focus on what matters.  Rentals United is The Channel Manager, charging growth.

Book a Demo on the Rentals United Website: https://rentalsunited.com/

------------------------------

Oct 23, 202023:13
The Secret Sauce of Cottage Link Rental Management - Interview of Heather Bayer

The Secret Sauce of Cottage Link Rental Management - Interview of Heather Bayer

Often dubbed the godmother of vacation rentals, Heather Bayer is the CEO of Cottage Link Rental Management with 160 vacation rentals in Ontario Canada.

In business for 17 years, the property management company experienced 100% occupancy rate since the beginning of June 2020 and 100% direct bookings. Pre-booking for 2021 increased by 100% from last year. Apart from revealing the secrets behind these amazing stats we also talk cleaning procedures, marketing b2b to real estate agents, and the waitlist they put in place which gathered 1000 new leads!   

This interview is part of a Podcast, Video and Article Digest series called the "Secret Sauce of Short Term Rental Property Managers" with exclusive interviews of property managers of all sizes and from all over the world. It is hosted by Rentals United Channel Manager . You can also watch the interviews in our Secret Sauce Youtube Playlist!

------------------------------

Rentals United is the market-leading enterprise channel management solution in the short-term rental industry.  By providing efficient and reliable tools, data and expertise, short-term rental managers can optimize their business model and power growth.  Through the Rentals United network consisting of all the big OTAs as well as top-performing niche sites, higher quality connections will produce better conversions and automation - thus driving new business opportunities and allowing time to focus on what matters.  Rentals United is The Channel Manager, charging growth.

Book a Demo on the Rentals United Website: https://rentalsunited.com/

------------------------------

Sep 30, 202035:53
The Secret Sauce of Walqinn - Interview of Dino Karic

The Secret Sauce of Walqinn - Interview of Dino Karic

Interview of the CEO of Walqinn a property management company based in Switzerland with 150 rentals in 6 markets! 

This interview is part of a Podcast, Video and Article Digest series called the "Secret Sauce of Short Term Rental Property Managers" with exclusive interviews of property managers of all sizes and from all over the world.

You can also watch the interviews in our Secret Sauce Youtube Playlist!

------------------------------

Rentals United is the market-leading enterprise channel management solution in the short-term rental industry.  By providing efficient and reliable tools, data and expertise, short-term rental managers can optimize their business model and power growth.  Through the Rentals United network consisting of all the big OTAs as well as top-performing niche sites, higher quality connections will produce better conversions and automation - thus driving new business opportunities and allowing time to focus on what matters.  Rentals United is The Channel Manager, charging growth.

Book a Demo on the Rentals United Website: https://rentalsunited.com/

------------------------------

Check out Walqinn website: https://www.walqinn.com/

Sep 16, 202030:21
The Secret Sauce of Stay Como - Interview of Travers Xanthos

The Secret Sauce of Stay Como - Interview of Travers Xanthos

Travers Xanthos is what you would call an "Airbnb-preneur"! With 30 rentals in Nashville on the master lease model, he's telling us all about his strategies during Covid-19 including renting to construction workers. 

This interview is part of a Podcast, Video and Article Digest series called the "Secret Sauce of Short Term Rental Property Managers" with exclusive interviews of property managers of all sizes and from all over the world.

You can also watch the interviews in our Secret Sauce Youtube Playlist!

------------------------------

Rentals United is the market-leading enterprise channel management solution in the short-term rental industry.  By providing efficient and reliable tools, data and expertise, short-term rental managers can optimize their business model and power growth.  Through the Rentals United network consisting of all the big OTAs as well as top-performing niche sites, higher quality connections will produce better conversions and automation - thus driving new business opportunities and allowing time to focus on what matters.  Rentals United is The Channel Manager, charging growth. 

Book a Demo on the Rentals United Website: https://rentalsunited.com/

------------------------------

Check out Travers' website: https://www.thestrmethod.com/str-sales-page 

Sep 09, 202021:18
Announcing Season 3

Announcing Season 3

In Season 3 I interview short term rental property managers of all sizes to discover their Secret Sauce! We start in the next episode! 

Sep 08, 202001:35
The Secret Sauce of Booking.com - Interview of Alessandro Pacilio

The Secret Sauce of Booking.com - Interview of Alessandro Pacilio

Interview of Alessandro Pacilio, top exec at Booking.com, a large Online Travel Agency (OTA) by Vanessa de Souza Lage, CMO of Rentals United Channel Manager https://rentalsunited.com

This interview is part of a Podcast and Video series called the "Secret Sauce of Large OTAs" for the short-term rental industry. We collect many Secret Sauces of companies in the short-term rental industry! Subscribe to our podcast!   https://anchor.fm/secretsaucepodcast

AND HERE'S OUR YOUTUBE CHANNEL: https://www.youtube.com/user/RentalsUnited

Aug 13, 202031:38
The Secret Sauce of Expedia - Interview of Lisa Chen

The Secret Sauce of Expedia - Interview of Lisa Chen

Interview of Lisa Chen, VP Global Lodging Connectivity and Solutions at Expedia, a large Online Travel Agency (OTA) by Vanessa de Souza Lage, CMO of Rentals United Channel Manager https://rentalsunited.com

This interview is part of a Podcast and Video series called the "Secret Sauce of Large OTAs" for the short-term rental industry. We collect many Secret Sauces of companies in the short-term rental industry! Subscribe to our podcast!   https://anchor.fm/secretsaucepodcast

AND HERE'S OUR YOUTUBE CHANNEL: https://www.youtube.com/user/RentalsUnited

Jul 21, 202020:57
The Secret Sauce of Agoda - Interview of David Salamon

The Secret Sauce of Agoda - Interview of David Salamon

Interview of David Salamon, Head of Homes at Agoda, a large Online Travel Agency (OTA) by Vanessa de Souza Lage, CMO of Rentals United Channel Manager https://rentalsunited.com   

This interview is part of a Podcast and Video series called the "Secret Sauce of Large OTAs" for the short-term rental industry. We collect many Secret Sauces of companies in the short-term rental industry! Subscribe to our podcast!   https://anchor.fm/secretsaucepodcast

AND HERE'S OUR YOUTUBE CHANNEL: https://www.youtube.com/user/RentalsUnited


Jul 16, 202027:37
Announcing Season 2

Announcing Season 2

Announcing season 2 where I interview the top execs of Large OTAs - Agoda, Expedia, Booking.com and Airbnb 

Jul 15, 202001:13
The Secret Sauce of Veeve - Interview of Pierre Hubisz

The Secret Sauce of Veeve - Interview of Pierre Hubisz

Veeve is a luxury short-term property management company company based in London. After finding their "secret sauce" with the urban London market, they quickly opened offices in Paris and Los Angeles. The company has built some of their technology in-house - a dynamic pricing and revenue management tool, a lead management system and their own booking platform - but leaves channel management to Rentals United.

We discussed:

  • Nearly 1800 luxury homes and 3 international offices
  • “HOTELIFYING” home-stays and professionalising short-term rentals
  • Using Instagram to recruit owners in Los Angeles
  • Creating stickiness with an exclusive home-owners members club
  • Employing passionate “travel consultants” 7 days a week
  • Scaling in a saturated markets: Paris & LA
  • Tech built in-house: dynamic pricing, lead management, booking platform
  • 60% Enquiry-based bookings. The power of the personal connection.
  • Matching the offer with the booking channels
  • Leaving the distribution to Rentals United to focus on property management and expansion
  • Scaling in other international urban markets

This interview is part of a Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the short-term rental industry.

We have many interviews in our Secret Sauce Youtube Playlist!

DOWNLOAD WHITEPAPER WITH ALL OUR LEARNINGS

------------------------------

Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.   If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

------------------------------

Check out the Veeve website: https://www.veeve.com/

Jan 09, 202024:51
The Secret Sauce of Feriepartner.dk - Interview of Flemming Toft Andersen

The Secret Sauce of Feriepartner.dk - Interview of Flemming Toft Andersen

Feriepartner is a chain of 27 independent holiday home rental agencies with 7,000 seaside holiday homes in all of Denmark. As an independent chain, the business is run on democratic principles with a significant level of entrepreneurship. 83% of their bookings are direct and mostly from Germany. Feriepartner is now growing in Sweden and is eyeing-up Norway and Northern Germany.   

We discussed:  

  • A chain of 27 independent holiday home agencies 
  • Giving local managers control - a perfect marriage  
  • Building a strong brand internally & NPS 
  • 80,000 cleanings a year - building logistics 
  • Organic growth when outside investors are pouring in 
  • Growing in a seasonal leisure market  

This interview is part of a Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. 

We have many interviews in our Secret Sauce Youtube Playlist!

DOWNLOAD WHITEPAPER WITH ALL OUR LEARNINGS    

------------------------------ 

Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.   If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/ 

------------------------------ 

Check out the Feriepartner website: https://www.feriepartner.dk/

Dec 27, 201924:53
The Secret Sauce of Smiling House Luxury - Interview of Moriya Rockman

The Secret Sauce of Smiling House Luxury - Interview of Moriya Rockman

Smiling House Luxury is a property management company based in Gstaad Switzerland with 1500 luxury homes in 30 locations. In this interview, Moriya Rockman, co-founder and CMO, addresses the most important factors in the luxury travel world, from gaining the trust of owners and guests, to growing in Asia and partnering with the real estate industry.    


We cover the following topics:  

  • Hybrid model with 1500 luxury rentals in 30 locations
  • Customer base: an address book of jet-setters
  • Trust in the luxury world and no instant bookings
  • Working with niche inside niches
  • Developing the offering to traditional tourism partners
  • Getting ready for asia& the communication barriers
  • Tech for service offering not for communication
  • Luxury home owners: the power of a hand shake
  • Partnering with the real estate world

This interview is part of a Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. 

We have many interviews in our Secret Sauce Youtube Playlist: https://www.youtube.com/playlist?list=PLhEO96O3Bqhi51i09yCMZ4yl2d3ZlrvAs    

DOWNLOAD WHITEPAPER WITH ALL OUR LEARNINGS:  https://info.rentalsunited.com/ebook-secret-sauce-of-large-property-managers   


----------- Rentals United is a Vacation Rental Channel Manager. -------------------

Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.   If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/ 

------------------------------ 

Check out the Smiling House Luxury website: https://smilinghouse.ch/

Dec 12, 201930:57
The Secret Sauce of Happy Holiday Homes - Interview of the CEO

The Secret Sauce of Happy Holiday Homes - Interview of the CEO

Happy Holiday Homes based in Lugano Switzerland has grown in many different locations and countries over the last 10 years. The company started off by opening their own offices and building their own technology. Now the CEO is planning to open 15 franchises in 2020 on the tried and tested model of his own property management offices.

This is what we covered:

  • Building tech & opening offices
  • Finding markets with a scarcity of property managers
  • Legislations a real bottle neck without automation in place
  • How to open a vacation rental property management franchise
  • A tech office in India & a highly complex extranet
  • Occupancy rules. Where the booking comes from is irrelevant.

This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. Next, we will have the CMO of Smiling House Luxury, the CEO of Feriepartner.dk, and many more... 

See it on video: https://youtu.be/d0Oge-GMsA8

Read the full case study: https://rentalsunited.com/en/vacation-rental-case-studies/happy-holiday-homes-case-study/

------------------------------

Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.

If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

------------------------------

Check out the Happy Holiday Homes Website: https://www.happyholidayhomes.net/

Nov 20, 201935:12
The Secret Sauce of VTrips - Interview of the CEO

The Secret Sauce of VTrips - Interview of the CEO

VTrips started 10 years ago in Florida and has since grown to 1800 properties in 5 different States in the US. The company has grown via M&A and with 14 offices the CEO is strong believer in having boots on the ground. Unlike other large property managers, VTrips runs on 3rd party tech instead of having built their own. This is what we covered:

  • On having a multi-destination property management company
  • On integrating acquired companies under one umbrella
  • Boots on the ground versus a virtual office
  • On scaling too fast
  • NO to building tech, YES to requests for proposals
  • The accounting module: a keystone for enterprise tech
  • On distribution: large OTAs, niche OTAs, direct bookings
  • Consolidation - which business models will prevail in the long run
  • Further methodical expansion

This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. Next, we will have the CEO of Happy Rentals, the CEO of Veeve and other exciting guests.

See it on video: https://youtu.be/LwclsZq0G4c

Read the full case study: https://rentalsunited.com/en/vacation-rental-case-studies/vtrips-case-study/

------------------------------

Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.

If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

------------------------------

Check out the VTrips Website: https://vtrips.com/

Nov 02, 201934:03
The Secret Sauce of Guest Ready - Interview of the CEO

The Secret Sauce of Guest Ready - Interview of the CEO

In this episode we interview a CEO who grew his property management company from 0 to 2500 short-term rentals in only 3 short years.  Not only that but Alex Limpert's operations span 6 locations and 2 continents. 

We covered a wide range of topics: 

- Lessons learned from scaling across two continents

- Building a strong b2b brand and consistent guest experience

- The advantages of the “boots on the ground” 

- What makes a good property management acquisition

- Building operational tech and becoming a software provider

- Shifts in distribution strategy and working with niche sites

- Consolidation, hybrid models and the master-lease opportunities


This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. Next, we will have the CEO of VTrips and other exciting guests.


VIDEO

Subscribe to our channel and click "enable notifications" to be notified of the next interviews: https://www.youtube.com/user/RentalsUnited


READ

Read the full case study: https://rentalsunited.com/en/vacation-rental-case-studies/guest-ready-case-study/


------------------------------

Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+ listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers. 


If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

------------------------------

Check out the GuestReady Website: https://www.guestready.com/

Oct 24, 201931:00
The Secret Sauce of Lavanda - Interview of the CEO

The Secret Sauce of Lavanda - Interview of the CEO

Lavanda, onces a property management company, realises that the technology they build for themselves could help scale up other companies. They identify that large multi-unit asset owners could improve their yield by entering the short-term rental market and decided to offer them access to property managers that could operate their units plus the technology to support operations.


In this interview of the CEO of Lavanda Fred Lerche-Lerchenborg we cover: 

  • Pivoting to a b2b tech ecosystem
  • Filling in empty units for large asset owners
  • Providing options: get your operations run or run your own
  • Selling legal ip & tech ip to large players 
  • Selecting quality property managers 
  • Building modular tech and working with real estate agents
  • Fragmentation of channels & the rise of semi-offline channels
  • Becoming a thought-leader in solving housing issues
  • A consolidation year for some and a binary year for others


This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. 


------------------------------

Check out the previous interviews also on Youtube:

1. Doug Truitt, Director of Distribution at Stay Alfred: https://youtu.be/RWzwhIE-BIA 

2. Tom Archer, Co-Founder of ALTIDO: https://youtu.be/jd0MwuWiprg

3. Graham Donoghue, CEO of Sykes Holiday Cottages: https://youtu.be/vTmLfJh2alQ

4. Maxime Leufroy-Murat, Founder & CEO of City Relay: https://youtu.be/NJ_5pXo3u_8


------------------------------


Next, we will have the CEO of Guest-Ready, the CEO of Veeve and many more successful property managers lined up!


---VIDEO---

Subscribe to our channel and click "enable notifications" to be notified of the next interviews https://www.youtube.com/watch?v=RWzwhIE-BIA&list=PLhEO96O3Bqhi51i09yCMZ4yl2d3ZlrvAs


---PODCAST---

Read the full case study: https://rentalsunited.com/en/vacation-rental-case-studies/lavanda-case-study/

------------------------------

Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+ listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers. 

If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

------------------------------

Check out the Lavanda Website: https://getlavanda.com/

Oct 10, 201932:19
The Secret Sauce of City Relay - Interview of the CEO

The Secret Sauce of City Relay - Interview of the CEO

Interview of Maxime Leufroy-Murat, the Founder & CEO of City Relay, short-let management company in London representing 1000 properties. City Relay’s unique value proposition is to provide outstanding operations & reception spaces to owners and other short-let management companies throughout London. They found that by occupying the high-street they are not only able to service guests better but also gain the trust of owners that would not think of placing their properties on Airbnb or other channels otherwise. In terms of tech they outsource everything to specialised software companies that connect to each other – and one of them, the yield manager Outswitch, they bought earlier in  2019. 

Watch the video on Youtube

The interview covers: 

  • Outsourcing technology 
  • Delivering operations for other management companies 
  • Scaling via high street reception spaces 
  • Helping standardise without having control 
  • About acquiring a yield management company 
  • Dictating terms with smaller channels 
  • The relationship with rentals united 
  • Big guys are no threat to a local business  

This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry.

Listen to the interviews of Doug Truitt, Director of Distribution at Stay Alfred; Tom Archer, Co-Founder of ALTIDO; Graham Donoghue the CEO of Sykes Holiday Cottages. Next we will have the CEO of Lavanda and the CEO of Guest Ready, and many more successful property managers lined up!

Read the full case study: https://rentalsunited.com/en/vacation-rental-case-studies/city-relay-case-study/

Download the WhitePaper: https://info.rentalsunited.com/en/large-property-managers

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Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.

If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

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Check out the City Relay Website: https://cityrelay.com/

Oct 02, 201925:47
The Secret Sauce of Sykes Holiday Cottages - Interview of the CEO

The Secret Sauce of Sykes Holiday Cottages - Interview of the CEO

Interview of Graham Donoghue, the CEO of Sykes Holiday Cottages, one of the largest property management company in the world, representing over 17,500 short-term rentals across the UK, Ireland and New Zealand. The company has been sustaining an incredible growth over the last 3 years and aggressively fueling this growth today via M&A and organic growth. 80% of their bookings come from their direct channels and they have 47% repeat guests. 

Watch the interview: https://youtu.be/vTmLfJh2alQ

These are the topics covered:

 • Net promoter score for property managers

 • Tracking 21 million properties globally

 • Acquiring other management companies in a controlled way

 • Holding onto brands & people, providing tech & customers

 • What to do with 22,000 organic leads a year

 • Repeat customers as a measure of brand success

 • Not competing with large OTAs in big cities

 • From a pricing brochure to making 2.5m price changes a year

 • Making company culture "phenomenal"

 • An analyst in each department

 • Thoughts on OTAs and U.S. based managers

 • Thoughts on Consolidation and guest experience


This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. Listen to the interviews of Doug Truitt, Director of Distribution at Stay Alfred and Tom Archer, Co-Founder of ALTIDO. Next, we will have the CEO of City Relay, the CEO of Guest Ready, the CEO of Lavanda and many more successful property managers lined up!


Read the full case study:  https://rentalsunited.com/en/vacation-rental-case-studies/sykes-case-study/

Download the WhitePaper: https://info.rentalsunited.com/en/large-property-managers


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Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers. 


If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

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Check out the Sykes Holiday Cottages Website: https://www.sykescottages.co.uk/

Sep 25, 201937:04
The Secret Sauce of Altido - Vacation Rental Property Manager Interview

The Secret Sauce of Altido - Vacation Rental Property Manager Interview

Interview of the CEO of Altido, Tom Archer. Launched in 2019, Altido is a result of a merger of 4 pan-European short-term rental companies: The London Residents Club (England), BNBbuddy (Scotland), Hintown (Italy) & Rent Experience (Portugal). Altido uses Rentals United as their channel manager - book a demo with us to help you grow your vacation rental company:  https://rentalsunited.com/

These are the topics covered:

  • Going international
  • Controlling the inventory 
  • Partnering with like-minded companies
  • Building guest facing tech
  • Partnering with Marriott
  • Close-knit channel relationships
  • New entrants & Brexit

This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. Watch the past interview of Doug truitt, Director or Distribution at Stay Alfred: https://youtu.be/RWzwhIE-BIA

Next, we will have the CEO of Sykes Holiday Cottages and the CEO of City Relay and many more very successful property managers lined up!

---VIDEO---

Full Episode on Youtube: http://bit.ly/2kPMzae

Subscribe to our channel and click "enable notifications" to be notified of the next interviews: https://www.youtube.com/user/RentalsUnited

---PODCAST---

All channels: https://anchor.fm/secretsaucepodcast 

---ARTICLE---

Read the full case study: https://rentalsunited.com/en/vacation-rental-case-studies/altido-case-study/

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Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+ listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers. 

If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

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Check out the ALTIDO Website: https://www.stayaltido.com/

Sep 17, 201922:31
The Secret Sauce of Stay Alfred - Vacation Rental Property Manager Interview

The Secret Sauce of Stay Alfred - Vacation Rental Property Manager Interview

Stay Alfred is a large vacation rental property management company in the United States. 

  • How did they get to be so large? 
  • How do they deal with operations in 33 locations? 
  • How do they optimize their marketing mix? 

These are the questions Rentals United CMO Vanessa de Souza Lage had for Doug Truitt, Director of Distribution at Stay Alfred.  

This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. Watch this interview on YouTube! 

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Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+ listing sites, as well as 100+ technology providers. Thanks to our state-of-the-art two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers. 


If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

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Check out the Stay Alfred Website: https://www.stayalfred.com/ and Stay Alfred's partner Page: https://www.stayalfred.com/partner-with-us

Sep 05, 201928:34