The Secret Sauce Podcast

The Secret Sauce Podcast

By Rentals United
About
The Secret Sauce of large short-term rental property managers revealed!
More places to listen
The Secret Sauce of large short-term rental property managers revealed!

More places to listen

The Secret Sauce of VTrips - Interview of the CEO
VTrips started 10 years ago in Florida and has since grown to 1800 properties in 5 different States in the US. The company has grown via M&A and with 14 offices the CEO is strong believer in having boots on the ground. Unlike other large property managers, VTrips runs on 3rd party tech instead of having built their own. This is what we covered: On having a multi-destination property management company On integrating acquired companies under one umbrella Boots on the ground versus a virtual office On scaling too fast NO to building tech, YES to requests for proposals The accounting module: a keystone for enterprise tech On distribution: large OTAs, niche OTAs, direct bookings Consolidation - which business models will prevail in the long run Further methodical expansion This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. Next, we will have the CEO of Happy Rentals, the CEO of Veeve and other exciting guests. See it on video: https://youtu.be/LwclsZq0G4c Read the full case study: https://rentalsunited.com/en/vacation-rental-case-studies/vtrips-case-study/ ------------------------------ Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers. If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/ ------------------------------ Check out the VTrips Website: https://vtrips.com/
34:02
November 2, 2019
The Secret Sauce of Guest Ready - Interview of the CEO
In this episode we interview a CEO who grew his property management company from 0 to 2500 short-term rentals in only 3 short years.  Not only that but Alex Limpert's operations span 6 locations and 2 continents.  We covered a wide range of topics:  - Lessons learned from scaling across two continents - Building a strong b2b brand and consistent guest experience - The advantages of the “boots on the ground”  - What makes a good property management acquisition - Building operational tech and becoming a software provider - Shifts in distribution strategy and working with niche sites - Consolidation, hybrid models and the master-lease opportunities This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. Next, we will have the CEO of VTrips and other exciting guests. VIDEO Subscribe to our channel and click "enable notifications" to be notified of the next interviews: https://www.youtube.com/user/RentalsUnited READ Read the full case study: https://rentalsunited.com/en/vacation-rental-case-studies/guest-ready-case-study/ ------------------------------ Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+ listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.  If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/ ------------------------------ Check out the GuestReady Website: https://www.guestready.com/
31:00
October 24, 2019
The Secret Sauce of Lavanda - Interview of the CEO
Lavanda, onces a property management company, realises that the technology they build for themselves could help scale up other companies. They identify that large multi-unit asset owners could improve their yield by entering the short-term rental market and decided to offer them access to property managers that could operate their units plus the technology to support operations. In this interview of the CEO of Lavanda Fred Lerche-Lerchenborg we cover:  Pivoting to a b2b tech ecosystem Filling in empty units for large asset owners Providing options: get your operations run or run your own Selling legal ip & tech ip to large players  Selecting quality property managers  Building modular tech and working with real estate agents Fragmentation of channels & the rise of semi-offline channels Becoming a thought-leader in solving housing issues A consolidation year for some and a binary year for others This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry.  ------------------------------ Check out the previous interviews also on Youtube: 1. Doug Truitt, Director of Distribution at Stay Alfred: https://youtu.be/RWzwhIE-BIA  2. Tom Archer, Co-Founder of ALTIDO: https://youtu.be/jd0MwuWiprg 3. Graham Donoghue, CEO of Sykes Holiday Cottages: https://youtu.be/vTmLfJh2alQ 4. Maxime Leufroy-Murat, Founder & CEO of City Relay: https://youtu.be/NJ_5pXo3u_8 ------------------------------ Next, we will have the CEO of Guest-Ready, the CEO of Veeve and many more successful property managers lined up! ---VIDEO--- Subscribe to our channel and click "enable notifications" to be notified of the next interviews https://www.youtube.com/watch?v=RWzwhIE-BIA&list=PLhEO96O3Bqhi51i09yCMZ4yl2d3ZlrvAs ---PODCAST--- Read the full case study: https://rentalsunited.com/en/vacation-rental-case-studies/lavanda-case-study/ ------------------------------ Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+ listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.  If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/ ------------------------------ Check out the Lavanda Website: https://getlavanda.com/
32:18
October 10, 2019
The Secret Sauce of City Relay - Interview of the CEO
Interview of Maxime Leufroy-Murat, the Founder & CEO of City Relay, short-let management company in London representing 1000 properties. City Relay’s unique value proposition is to provide outstanding operations & reception spaces to owners and other short-let management companies throughout London. They found that by occupying the high-street they are not only able to service guests better but also gain the trust of owners that would not think of placing their properties on Airbnb or other channels otherwise. In terms of tech they outsource everything to specialised software companies that connect to each other – and one of them, the yield manager Outswitch, they bought earlier in  2019.  Watch the video on Youtube!  The interview covers:  Outsourcing technology  Delivering operations for other management companies  Scaling via high street reception spaces  Helping standardise without having control  About acquiring a yield management company  Dictating terms with smaller channels  The relationship with rentals united  Big guys are no threat to a local business   This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. Listen to the interviews of Doug Truitt, Director of Distribution at Stay Alfred; Tom Archer, Co-Founder of ALTIDO; Graham Donoghue the CEO of Sykes Holiday Cottages. Next we will have the CEO of Lavanda and the CEO of Guest Ready, and many more successful property managers lined up! Read the full case study: https://rentalsunited.com/en/vacation-rental-case-studies/city-relay-case-study/ Download the WhitePaper: https://info.rentalsunited.com/en/large-property-managers ------------------------------ Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers. If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/ ------------------------------ Check out the City Relay Website: https://cityrelay.com/
25:46
October 2, 2019
The Secret Sauce of Sykes Holiday Cottages - Interview of the CEO
Interview of Graham Donoghue, the CEO of Sykes Holiday Cottages, one of the largest property management company in the world, representing over 17,500 short-term rentals across the UK, Ireland and New Zealand. The company has been sustaining an incredible growth over the last 3 years and aggressively fueling this growth today via M&A and organic growth. 80% of their bookings come from their direct channels and they have 47% repeat guests.  Watch the interview: https://youtu.be/vTmLfJh2alQ These are the topics covered:  • Net promoter score for property managers  • Tracking 21 million properties globally  • Acquiring other management companies in a controlled way  • Holding onto brands & people, providing tech & customers  • What to do with 22,000 organic leads a year  • Repeat customers as a measure of brand success  • Not competing with large OTAs in big cities  • From a pricing brochure to making 2.5m price changes a year  • Making company culture "phenomenal"  • An analyst in each department  • Thoughts on OTAs and U.S. based managers  • Thoughts on Consolidation and guest experience This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. Listen to the interviews of Doug Truitt, Director of Distribution at Stay Alfred and Tom Archer, Co-Founder of ALTIDO. Next, we will have the CEO of City Relay, the CEO of Guest Ready, the CEO of Lavanda and many more successful property managers lined up! Read the full case study:  https://rentalsunited.com/en/vacation-rental-case-studies/sykes-case-study/ Download the WhitePaper: https://info.rentalsunited.com/en/large-property-managers ------------------------------ Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.  If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/ ------------------------------ Check out the Sykes Holiday Cottages Website: https://www.sykescottages.co.uk/
37:04
September 25, 2019
The Secret Sauce of Altido - Vacation Rental Property Manager Interview
Interview of the CEO of Altido, Tom Archer. Launched in 2019, Altido is a result of a merger of 4 pan-European short-term rental companies: The London Residents Club (England), BNBbuddy (Scotland), Hintown (Italy) & Rent Experience (Portugal). Altido uses Rentals United as their channel manager - book a demo with us to help you grow your vacation rental company:  https://rentalsunited.com/ These are the topics covered: Going international Controlling the inventory  Partnering with like-minded companies Building guest facing tech Partnering with Marriott Close-knit channel relationships New entrants & Brexit This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. Watch the past interview of Doug truitt, Director or Distribution at Stay Alfred: https://youtu.be/RWzwhIE-BIA.  Next, we will have the CEO of Sykes Holiday Cottages and the CEO of City Relay and many more very successful property managers lined up! ---VIDEO--- Full Episode on Youtube: http://bit.ly/2kPMzae Subscribe to our channel and click "enable notifications" to be notified of the next interviews: https://www.youtube.com/user/RentalsUnited ---PODCAST--- All channels: https://anchor.fm/secretsaucepodcast  ---ARTICLE--- Read the full case study: https://rentalsunited.com/en/vacation-rental-case-studies/altido-case-study/ ------------------------------ Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+ listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.  If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/ ------------------------------ Check out the ALTIDO Website: https://www.stayaltido.com/
22:31
September 17, 2019
The Secret Sauce of Stay Alfred - Vacation Rental Property Manager Interview
Stay Alfred is a large vacation rental property management company in the United States.  How did they get to be so large?  How do they deal with operations in 33 locations?  How do they optimize their marketing mix?  These are the questions Rentals United CMO Vanessa de Souza Lage had for Doug Truitt, Director of Distribution at Stay Alfred.   This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. Watch this interview on YouTube!  Subscribe to our Podcast Subscribe to our Blog  Subscribe to our Youtube Channel ------------------------------ Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+ listing sites, as well as 100+ technology providers. Thanks to our state-of-the-art two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.  If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/ ------------------------------ Check out the Stay Alfred Website: https://www.stayalfred.com/ and Stay Alfred's partner Page: https://www.stayalfred.com/partner-with-us
28:33
September 5, 2019
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