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Alliance Reports

Alliance Reports

By Steven Ouellette
Thoughts on, and answers about, building a modern business infrastructure for a new age of data. You can also view this as a video blog here:
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Statistical Management Control?
Have you ever wondered how statistics can make a manager's job easier? Explore how managers can use statistical process control to support process improvement.
August 27, 2020
Anything Worth Doing is Worth Doing Half-Assed
Creating and translating metrics to every level of a business is essential to get and stay competitive. But don’t be overwhelmed and think that you have to get everything up and running all at once. As a wise man is misquoted to say, “Anything worth doing is worth doing half-assed.”
July 20, 2020
Thinking Small About Supplier Quality
What is supplier quality assurance, and how did it almost put a client of mine out of business?
July 6, 2020
Where Does Value Come From?
One thing is clear from how we help our clients generate their metrics - where the value is generated. The answer might surprise you!
June 16, 2020
We Don't Need Another Hero
Does your business need a hero to save it? Maybe this is a bad sign...
May 26, 2020
Managing When Working From Home
Millennials (and others) have been asking for more options to work from home, and now reluctant businesses have had to grant that wish. How does this new paradigm affect managing?
May 11, 2020
Opportunity Amidst the Tragedy of the Pandemic
If you are finding you have some time in between trying to keep everyone safe and sane, it might be an opportunity to start looking at how you manage and for ways to improve it for when things get back to something more normal.
May 4, 2020
COVID-19, Black Swans, and Gray Rhinos
What can your business learn from the pandemic? Maybe in addition to how to stay healthy, something that will help for the next, inevitable, unpredictable event?
April 21, 2020
The Cost of Saying "Yes"
If you had a new client offer you $1 million revenue, should you take it? Or is there a price in saying “Yes”?
April 2, 2020
An Employee Fulfillment Model - Part 5
In the past few blogs, I have been building a model to understand and improve employee empowerment and engagement Is there something even beyond those? Listen on to find out!
March 26, 2020
An Employee Fulfillment Model - Part 4
As I described in the last blog, we can measure and improve empowerment using a simple model and some data analysis. If, however, we define “employee empowerment” as when an employee has everything they need to do their job, it is a pretty low bar. Is there something above employee empowerment that we can work towards? Something we might call “engagement?” Read on to find out!
March 19, 2020
An Employee Fulfillment Model – Part 3
Empowering employees sounds great, but is there a way to measure empowerment and actually take actions as a manager to improve it? Listen to the blog and see what the power of data can do for you!
February 27, 2020
An Employee Fulfillment Model - Part 2
If you want to engage your employees, first you need to empower them. But what does that even mean? In this blog I will give you a basic definition and set the stage to measure and improve it with data, so listen on!
February 17, 2020
An Employee Fulfillment Model - Part 1
Has someone ever told you, "Your employees are not engaged," or "I don't feel empowered"? Would you know what to do about it? Listen to the first part of the answer now!
February 10, 2020
Business Metrics and Performance Reviews
As part of the Business Performance Excellence (BPE) process, we help clients create and align metrics from the top of the organization on down to the individual contributor. These metrics can then be used to lead via a strategic plan and manage the day to day operations. I often get asked, “Can we use these metrics in performance evaluation?” Listen to find out the answer!
February 4, 2020
Why Strategic Plans Fail and How to Avoid That
This is part one of how to use the tool hoshin in strategic planning. We will set the stage with some definitions, examine how strategic plans fail, and talk about the optimum time horizon for a strategic plan.
October 18, 2019
Hoshin Kanri - Making Organization-Wide Metrics That Make Sense
 How can does a #business create an integrated set of #metrics? Our new video shows how to use the concept of #hoshinkanri to make sure everyone is measuring the right #management metrics that align with what the organization is trying to do. 
August 16, 2019
Overview of the Performance Excellence Process
This episode provides a high-level overview of a process to help a business or organization align its employees by creating an integrated set of metrics.
June 21, 2019