
Let’s talk ABM
By strategicabm
Declan Mulkeen, CMO of Account-based Marketing Agency, strategicabm, talks to leading ABM practitioners and thought leaders. The interviewees share their experiences of designing and running ABM strategies with invaluable insights and learning for B2B Marketers looking to start or enhance their ABM programs.

Let’s talk ABMMay 10, 2023
00:00
31:29

77. Scaling ABM, the IBM Way
A seasoned global marketing leader with more than two decades of experience at IBM, Cheryl Caudill is passionate about client-centric marketing and ABM. She leads the Global Center of Excellence for ABM and Demand Marketing, orchestrating strategies that blend data, insights, and AI to improve client relationships and drive revenue growth. Watch this episode and learn:The structure and role of IBM’s ABM Center of ExcellenceHow the ABM CoE coordinates two-way communication with regional ABM teamsHow ABM plays a role in shifting enterprise brand perceptionWhy success in ABM starts with patience, sales buy-in, and long-term relevance
Apr 21, 202537:37

76. ABM from the frontline
A veteran B2B marketing leader, Eric has spent over two decades shaping Account-based Marketing strategies at some of the world’s most respected enterprise brands, including SAP and Amazon Web Services. With deep expertise in One-to-one and One-to-many ABM, Eric has built scalable, revenue-driven programs that align Sales and Marketing, influence complex buying groups, and deliver long-term impact. From designing global ABM playbooks to leading customer-centric campaigns, Eric brings a pragmatic, sales-savvy approach to modern marketing.Watch this episode and learn:How ABM strategies differed at SAP vs. AWSWhy scaling ABM requires a roadmap, not just more resourcesHow customer lifetime value (LTV) is reshaping ABM strategiesWhy ABM success depends on trust, internal alignment, and customer centricity
Apr 04, 202545:54

75. From ABM to ABX
A seasoned Marketing leader with a decade of experience in Tech and SaaS, Evett Baranov specializes in Account-based Marketing (ABM) with expertise in Field Marketing, digital strategy, and Partner Marketing. Having led programs across APAC and EMEA, she brings a global perspective to driving targeted engagement and revenue impact. Now based in Sydney, she focuses on data-driven ABM strategies that align Sales and Marketing for business success.Watch this episode and learn:How Workday’s ABX model complements demand gen without overlapThe FIRE score framework for smarter account selectionWhy ABM success starts with targeting the right accountsHow to measure ABM impact beyond MQLs and pipeline
Mar 19, 202550:30

74. Mastering Public Sector ABM
Brittney Hamer is a seasoned ABM leader specializing in targeted strategies that drive client engagement and business growth. In her most recent role as Director of Campaign & Digital Marketing at Gainwell Technologies, she spearheaded ABM programs that fostered collaboration, innovation, and revenue impact. Watch this episode and learn:How to navigate complex buying cycles in the public sectorWhy deep account relationships drive ABM successHow intent data helps influence RFP decisionsWhy experimenting with new channels boosts impact
Mar 10, 202534:26

73. Scaling ABM with Precision
Anna is a self-proclaimed ABM nerd with a passion for designing and executing complex, multichannel ABM programs. As the leader of the ABM department at Influ2, Anna has driven exceptional results, including a 123% increase in ABM-influenced revenue in 2023.Her ABM journey began at Shelf, where she worked with a talented team to achieve 4x ARR growth through a carefully crafted account-based go-to-market approach.Watch this episode and learn:How to implement ABM in a channel-first business modelWhy customer expansion is at the heart of ABM successThe power of creativity and personalization in ABM campaignsHow to align Sales and Marketing to overcome ABM challenges
Feb 17, 202552:06

72. ABM Strategy: From Pilot to Scale
Fabiana Brunetti is a dynamic marketing leader with nearly two decades of experience spanning ABM, Field Marketing, Digital Marketing, and Demand Generation. As Director of Global ABM Worldwide Strategies at Pure Storage, she drives data-driven strategies to align Sales and Marketing, foster collaboration, and scale personalization. Known for her innovative approach, Fabiana has created a world-class ABM program at Pure Storage with impressive results.
Watch this episode and learn:
Why Field Marketing is a great foundation for ABM
How to apply data to account selection and prioritization
How to Scaling personalization with AI
The power of collaboration in ABM success
Jan 21, 202547:39

71. Customer Expansion ABM
Katarzyna brings a unique blend of strategic vision, creativity, and precision to the world of ABM. As a Senior Global ABM Manager, she excels at turning data into actionable insights, navigating complex B2B landscapes, and transforming challenges into opportunities.
Her passion lies in building meaningful connections, driving impactful results, and leading teams to success. For Katarzyna, ABM isn’t just a strategy - it’s a craft that combines personalization, analysis, and the constant pursuit of growth and innovation.
Watch this episode and learn:
How to implement ABM in a channel-first business model
Why customer expansion is at the heart of ABM success
The power of creativity and personalization in ABM campaigns
How to align Sales and Marketing to overcome ABM challenges
Jan 16, 202555:14

70. ABM: The Next Frontier
Nora operates at the heart of ABM - in the intersection between research and advising Forrester customers on ABM best practices and strategy. Before joining Forrester, Nora worked as a B2B Marketer, leading both demand generation and ABM initiatives. Her combined experience as both a practitioner and an analyst provides her with a unique perspective on the evolving landscape of B2B marketing and ABM.
Watch this episode and learn:
The current state of ABM
How to achieve meaningful personalization
What the future holds for ABM
Why LTV should be your ABM North Star
Nov 06, 202458:52

69. Brand to Demand ABM
Sophia Agustina is a Global Marketing leader with expertise in full-funnel, customer-centric, and ROI-driven marketing strategies. She is a co-creator of the 9 Cs framework - a go-to-market (GTM) strategy focusing on getting closer to the customer to drive customer value and business outcomes. She most recently led the global brand-to-demand-to-ABM strategy at IBM - leading cross-functional teams to deliver high-performing, customer-centric campaigns and experiences.
Watch this episode and learn:
How IBM does ABM
How brand drives demand
The power of the 9 Cs framework
The importance of personalization in ABM
Oct 01, 202442:40

68. Winning with ABM
In this episode of Let's talk ABM, we speak to Lindsay Baggett, who heads up Account-based Marketing at Tanium. Now 24 months into her role at this leading security and system management company, she’s built a formidable ABM engine. Previously, Lindsay led the Field Marketing and ABM efforts at companies including Couchbase and Gong.
Watch this episode and learn about:
Why ABM shouldn’t be ‘random acts of marketing’!
A focus on progress versus perfection
Why defining ABM is so important
What makes great Sales and Marketing alignment
And much more… !
Sep 03, 202446:38

67. Customer ABM
Interviewed in this episode of Let's talk ABM is Sloan Newman, Manager, ABM Programs – Americas, at NTT DATA. An award-winning ABM leader, Sloan has over 20 years of experience crafting personalized marketing strategies for key accounts, driving revenue growth and customer satisfaction. Sloan sees himself as an ‘embedded reporter’ with NTT DATA’s One-to-one accounts, which really illustrates the importance of a close relationship.
Watch this episode and learn:
Why One-to-one and One-to-few is the right mix
How to select the right ABM accounts
Why Sloan feels like an ‘embedded reporter’
What he thinks makes a great ABMer
Jul 15, 202443:46

66. Next Generation ABM
In this episode of Let's talk ABM, we speak with Celia Slack, Pursuit Marketing Lead, EMEA at ServiceNow. As a specialist in Account-based Marketing, Celia has global end-to-end experience gained from some of the world's leading Technology, Financial Services, and Consumer brands. She has recently assumed a new responsibility at ServiceNow, as Pursuit Marketing Lead, EMEA, and shares her learnings to date with us.
Watch this episode and learn:
What is Pursuit-based Marketing (PBM)
How PBM works in tandem with ABM
What is behind the successful ABM program at ServiceNow
Her take on One-to-many ABM
Jun 19, 202434:44

65. Customer Lifecycle ABM
In this episode of Let's talk ABM, we speak with Marcelo Fernandes, Global Head of Adoption & ABM, Vice-President at SAP, about the power of Customer Lifecycle ABM. Marcelo is a seasoned B2B Marketer with more than 25 years of experience in technology marketing and entrepreneurship. In his current role, he oversees two key strategic initiatives at SAP - Account-based Marketing and Adoption.Here's what they cover:
The evolution of ABM at SAP
The rollout and impact of a global ABM Framework
How SAP chooses accounts for its ABM program
Why ABM is key to customer adoption and advocacy
Jun 07, 202448:34

64. Building credibility with ABM
In this episode of Let's talk ABM, we speak with Kathryn Nimmo, ABM Marketing Manager at HP Inc, about building awareness and credibility with ABM. Kathryn is an accomplished Marketing and Sales professional with extensive experience executing and delivering marketing and sales campaigns across multiple industries.Here's what they cover:
How ABM is used for perception and brand awareness
How Subject Matter Experts are your secret weapon
Why Sales experience is pivotal to ABM
Why storytelling unlocks ABM accounts
May 07, 202451:55

63. Building relationships with ABM | PwC
In this episode of Let’s talk ABM, Declan speaks with Rhiannon Blackwell, ABM Leader, Global Marketing Organization at PwC. Over the course of the last 18 months, Rhiannon has built up the team and capability from scratch. With a team now of 20+ ABM professionals she is scaling the program to drive growth in PwC's top-tier accounts.
Here’s what they cover:
What it takes to stand up an ABM program from scratch
How to achieve Sales and Marketing alignment
Why personalization is key for ABM success
How to measure ABM success
Mar 08, 202433:46

62. Experience ABM | Pixelz
In this episode of Let's talk ABM, Declan chats to Katrine Rasmussen. Katrine leads a passionate Marketing team
at Pixelz, that is making waves and shining a light on the importance of photo retouching. Prior to joining Pixelz she worked in and led marketing growth teams in the Fintech and accounting sectors.
Here's what they cover:
Why it pays to go after ‘Big Whales’
What is Experience Marketing
The power of investing in customer relationships
What ABM is and isn’t
Jan 08, 202445:33

61. Inside an ABM Center of Excellence | Kyndryl
In this episode of Let's talk ABM, Declan chats to Avishek Chakrobarty. Avishek’s professional career in Sales and B2B Marketing has led him to his current role as Head of the ABM Center of Excellence at Kyndryl. He’s on a mission to enable Kyndryl’s Field Marketing teams to grow priority accounts.
Here's what they cover:
What is an ABM Center of Excellence
How ABM acts as a bridge
What is Social and Customer Emminence
How to do account scoring
Dec 13, 202342:39

60. Surround sound ABM | UserGems
In this episode of Let's talk ABM, Declan chats to Trinity Nguyen, VP of Marketing at UserGems. Trinity is a seasoned SaaS Marketer and a passionate technology advocate. Her experience spans developing and executing go-to-market strategies, Product Marketing, Demand Generation, Account-based programs, and Sales enablement.
Here's what they cover:
- What Champion Tracking is
- Why multi-threading is key to account success
- Trinity’s rationale for SDR reporting to Marketing
- How to make the intangible tangible
Nov 08, 202330:27

59. Creating WOW moments with ABM | IBM
In this episode of Let's talk ABM, Declan chats to Andrew Watkins, Top Account Field Marketing Lead at IBM. Andrew’s experience marries Marketing and the Creative Arts. His 13+ years at IBM have seen him work in Sales Enablement, Brand, Advertising, and now Account-based Marketing. It is this diverse background and experience that Andrew is able to apply to his ABM thinking and successful programs.
Here's what they cover:
- How IBM has pioneered the use of AI
- Why ‘WOW’ moments are so important
- How diversity breeds ABM success
- Why a ‘fail fast, learn fast’ mentality empowers ABM
Oct 18, 202322:44

58. From Sales to ABM | Capgemini
In this episode of Let's talk ABM, Declan chats to Mujesira Dudic, Director of ABM, Financial Services at Capgemini. Mujesira is a seasoned Sales and Marketing professional who understands better than most the power of ABM. Her 10+ years in Sales taught her one side of the coin, while her move to Marketing and ABM some four years ago has taught her the other. Combining these two disciplines – Sales and Marketing – has helped Mujesira create compelling and impactful ABM programs. She is now leading the ABM strategy for Financial Services at Capgemini.
Sep 19, 202339:49

57. Building trust with ABM | Accenture
In this episode of Let's talk ABM, Declan chats to Karen Strugnell, Global Client Relationship Marketing Leader at Accenture. Karen is a seasoned B2B Marketing professional with more than 30 years experience working in the technology industry. Her recent experience has included 12 years at IBM, where she was the ABM & Strategic Partnership Director for Europe. In her current role at Accenture, Karen is part of a team of Marketers working on some of Accenture’s most important accounts delivering client relationship marketing programs.
Here's what they cover:
- Why trust is so important in an ABM strategy
- How ABM can be used to change brand perceptions
- Why ABM needs a change in mindset
- What makes a successful ABM strategy
Jun 07, 202331:42

56. ABM and the voice of the customer | Terminus
In this episode of Let's talk ABM, Declan chats to Taylor Young, Principal, ABM Strategy and Customer Experience at Terminus, where she is the voice of the customer inside the organization. A previous Terminus customer, Taylor brings a unique perspective to her role to champion the most effective use of Account-based Marketing and technology.
Here's what they cover:
- How Taylor is the voice of the customer within Terminus
- How she helps customers align strategy and goals
- How not to be ‘misled’ by technology
- What makes a successful ABM strategy
May 23, 202335:51

55. ABM under the hood | strategicabm
In this episode of Let's talk ABM, Declan chats to our very own Heads of ABM, Jack Rawlings and Josh Weale, to uncover some exciting news about a new upcoming podcast they will be launching. Combining Jack's extensive experience in both B2C and B2B markets with Josh's background in journalism, client-side experience and passion for all things ABM – together, they lead the development of strategies to help enterprise tech businesses win, grow and retain their most important accounts.
Listen to this episode and learn:
- Why we are launching a new podcast
- What topics Jack and Josh will be exploring
- What is 'under the hood' of ABM
- What makes a successful ABM strategy
May 10, 202331:29

54. Treasure hunting with ABM | Socure
In this episode of Let's talk ABM, Declan chats to Heather Adams, Senior Director of Demand and Account-based Marketing at Socure, the leading provider of digital identity verification and fraud solutions. Heather is a seasoned B2B Marketer with almost 30 years’ experience developing marketing strategies to help enterprise B2B technology sales teams succeed.
Here's what they cover:
- How to succeed at One-to-few ABM
- What to know about ABM and technology
- How to build alignment with Sales
- Advice on how to succeed at Account-based Marketing
Apr 24, 202334:54

53. Accelerated ABM | UiPath
In this episode of Let's talk ABM, Declan chats to Laura Matthews, Director, Global Account Based Marketing, EMEA at UiPath. A seasoned B2B Marketer, Laura leads UiPath’s ABM strategy for major enterprise accounts in Northern Europe. She has previously held senior Marketing positions at BT, Google, and Cisco, as well as acting as an Enterpise Advisor for the Mayor of London. Laura is also an Executive Board Member at Tech London Advocates Women in Tech, a platform that promotes positive change that shapes an inclusive tech industry.
Here's what they cover:
- How to get buy-in to invest in ABM
- An inside look at UiPath’s Accelerate Program
- How to sprinkle 'ABM Magic' over your accounts
- Why Laura feels her role is more Sales than Marketing
Apr 11, 202341:38

52. What the future holds for ABM | strategicabm
In this special episode of Let's talk ABM, Declan chats to our very own CEO at strategicabm, Alex Embling. Alex has been in B2B Marketing practically since the beginning! He started strategicabm more than 25 years ago and has lived through all the major B2B trends – from SEO to Inbound, from Content Marketing to Demand Generation. Alex pivoted strategicabm to be a pure-play Account-based Marketing Agency some seven years ago. Today, the Agency is considered to be one of the foremost ABM consultancies.
Listen to this episode and learn:
- The challenges for immature and mature ABM programs
- Why trust is the key factor of any successful ABM program
- Value Proposition and Account Experience – what are they?
- Why ABM is the right ‘play’ in an economic recession
- When to use an ABM Agency (and not)
Feb 16, 202332:53

51. ABM: It's a team sport | ON24
In this episode of Let's talk ABM, Declan chats to Philip Angerhofer, Global Lead for Expansion Marketing at ON24. Phillip's B2B Marketing experience has spanned roles at Qualtrics, Pluralsight, and now ON24. His role at ON24 has seen him launch Account-based Marketing to grow the share of purse and reputation in existing accounts. Phillip’s passionate about building relationships with his sales colleagues.
Listen to this episode and learn:
- How to stand up an ABM strategy from scratch
- How to pitch Marketing successfully to your CEO
- Advice on how to succeed at Account-based Marketing
- How to build long-lasting relationships with Sales
Dec 05, 202225:24

50. Insights-powered ABM | Citrix
In this episode of Let's talk ABM, Declan chats to Gabrielle Pirzad, Head of ABM, EMEA at Citrix. In this role, Gabrielle is leading the ABM charge, developing targeted programs to build relationships with strategic accounts and build an ABM Center of Excellence. Previously, Gabrielle was the Head of Field and ABM Marketing (UK & IRE) for IBM where she led priority account marketing teams to deliver client-focused, demand gen and relationship programs.
Here's what they cover:
- What Gabrielle has learned most in her ABM career
- Why ABM is all about meeting accounts where they are
- Why micro-partnerships form an important part of Gabrielle's strategy
- How to succeed at ABM
Nov 07, 202243:16

49. Startup ABM | Scale AI
In this episode of Let's Talk ABM, Declan chats to Davis Potter, ABM Marketing Manager, Strategic Accounts at Scale AI. Davis has been schooled by two of the leaders in enterprise ABM, Pega Systems and Google Cloud. He is now leading the Account-based Marketing charge with the startup Scale AI, where he has stood up an ABM program in less than three months with tangible results.
Here's what they cover:
- Key learnings from two major ABM leaders
- How to launch an ABM strategy from scratch
- How startup ABM differs from enterprise ABM
- How Sales makes or breaks ABM success
Oct 03, 202233:09

48. Formula One ABM | Autodesk
In this episode of Let's talk ABM, Declan chats to Christian Weiss, Director of ABM, EMEA at Autodesk. Christian is a seasoned Marketer and a veteran ABMer. His passion for Account-based Marketing is palatable in this podcast episode as he shares his ABM journey, his collaborative approach to working with his Sales colleagues, and why he believes that the customer should be at the heart of any ABM strategy.
Here's what they cover:
- Why the customer is the car in Formula One ABM
- Common misconceptions about ABM
- How ABM can drive customer expansion
- Christian's greatest ABM learning
Sep 20, 202245:60

47. ABM as a team of one | 360Learning
In this episode of Let's talk ABM, Declan chats to Justin Fordham, Head of ABM at 360Learning. Justin is a Marketer (and ABMer) at heart, with the mindset and vision of a Sales professional. Now in his fourth Account-based Marketing role at 360Learning, Justin is building an ABM strategy from the ground up. He shares his ABM journey and how his Sales past has made him a better Account-based Marketer.
Here's what they cover:
- How to do ABM as a team of one
- Why a Sales background makes him a better ABMer
- His greatest ABM learning
- Advice for anyone starting out with ABM
Sep 07, 202242:54

46. Demand Gen + ABM in action | GetAccept
In this episode of Let's talk ABM, Declan chats to Adam Holmgren, Head of Demand Generation, Europe at GetAccept. Adam has become a leading figure in the world of Demand Generation, both through his work at GetAccept as well as with his community - The Demand Generation Movement. He is taking GetAccept's Marketing on a journey from SMB to mid-market and share his journey with us.
Here's what they cover:
- GetAccept's journey from SMB to mid-market
- Learnings from launching an ABM motion
- How ABM and Demand Gen can work in tandem
- Adam's personal project of building a Demand Gen community
Jul 19, 202232:07

45. ABM: It’s all about the customer | Microsoft
In this episode of Let's talk ABM, Declan chats to Keith Pranghofer. Keith is Director of Marketing, ISV Partnerships at Microsoft, where he oversees the channel partner ecosystem. His 16-year career at Microsoft has seen him work across Strategic Accounts, Field Marketing, Customer Lifecycle Marketing and Commercial activities. ABM for Keith is all about putting the customer at the heart of everything he does.
Here's what they cover:
- How Keith is deploying ABM to develop Microsoft's channel partners
- Why ABM is all about the customer
- How Keith is using ABM as a growth and business strategy
- His advice for anyone starting their ABM journey
Jun 27, 202235:37

44. Building buyer experiences with ABM | BoostUp
In this episode of Let's talk ABM, Declan chats to Lisa Sharapata, CMO at BoostUp. Lisa is a global Marketing Leader, advisor, and thought leader who has delivered transformative growth in many high-tech companies. Over the course of the last 20 years, she has led teams across all Marketing disciplines – from Demand Gen to Brand, Growth Marketing to Customer Experience. She is now heading up Marketing at BoostUp, the Revenue Operations, and Intelligence Platform.
Here's what they cover:
- How Lisa has seen ABM change over recent years
- How best to use intent data in your ABM program
- How the buyer experience needs to change
- Lisa's advice for anyone launching an ABM program
Jun 07, 202235:46

43. ABM: The right strategy every time | Confluent
In this episode of Let's talk ABM, Declan chats to Jess Larkin, Senior Strategic Marketing Manager, Financial Services at Confluent. ABM is nothing new to Jess. She's been responsible for creating successful ABM motions at companies such as Okta and now Confluent, forging effective partnerships with Sales, driving operational excellence, and executing successful pipeline generating programs.
Here's what they cover:
- What excites Jess about ABM
- How to build an ABM strategy from scratch
- The different use cases for ABM
- Jess' advice for anyone launching an ABM program
May 23, 202223:11

42. Building a community with ABM | Gong
In this episode of Let's talk ABM, Declan chats to Corrina Owens, Senior ABM Manager at Gong. Corrina is an award-winning ABMer who is now blazing a trail at Gong. A passionate Marketer, Corrina is all about building customer-centric programs with impactful account experiences and communities. Corrina has also recently been listed in the first-ever Future CMOs watch list by the Peak Community.
Here's what they cover:
- Why building a community is the next step in ABM
- How to achieve alignment with Sales
- What the hardest part of ABM is
- Corrina's advice for anyone launching an ABM program
May 09, 202224:17

41. Industry ABM | Google Cloud
In this episode of Let's talk ABM, Declan chats to Akriti Gupta, Global Head of ABM at Google Cloud. A passion for marketing translates to a passion for customers, and that’s what has made Akriti love her journey in this realm across GE, Samsung, and now Google. Based in San Francisco, she currently heads Account-based Marketing for Google Cloud globally.
Here's what they cover:
- How Google Cloud achieved Sales and Marketing alignment
- The importance of Account Insights
- Google's tenet of 'fail fast, learn fast' applied to ABM
- Akriti's advice for anyone launching an ABM program
Apr 25, 202225:28

40. SMB to Enterprise | Samsara
In this episode of Let's talk ABM, Declan chats to Daniel Dong, Manager of Expansion Growth at Samsara. Daniel is a full-stack marketer, business strategist, and casual developer who is currently Manager of Expansion Growth at Samsara, the connected operations platform. Daniel recently won the 'ABM Nerd' for his heavy emphasis on data in his ABM campaigns.
Here's what they cover:
- Key learnings moving from SMB to Enterprise
- The building blocks of Samsara's ABM strategy
- Why data is at the heart of any ABM program
- Advice for anyone starting out with ABM
Apr 04, 202235:10

39. ABM: It’s all about the groundwork | Autodesk
In this episode of Let's talk ABM, Declan chats to Guy Phillips, Head of Enterprise Marketing, EMEA at Autodesk. Guy has that unique experience of working both Agency and Client-side, delivering exceptional ABM experiences. In his current role, as Head of Enterprise Marketing for EMEA at Autodesk, he is leading the charge to create high-impact ABM account experiences.
Here's what they cover:
- Why ABM is not rocket science
- The importance of account insights to unlock accounts
- His great ABM learning
- Advice for anyone starting out with ABM
Mar 21, 202227:31

38. The journey to ABM | Avoma
In this episode of Let's talk ABM, Declan chats to Yaagneshwaran Ganesh, Director of Marketing at Avoma. Yaagneshwaran Ganesh (popularly known as Yaag) is an award-winning marketer, author, podcaster, and TEDx speaker. Yaagneshwaran is among the top 100 global marketing technologists and is recognized by The World Marketing Congress as one of the Marketing Mavericks, in association with the World Federation of Marketing Professionals. In his current role, Yaag is leading the marketing charge at Avoma, the AI Meeting Assistant tool.
Here's what they cover:
- The GTM strategy for a young SaaS company
- How to compete (and win) against the major players
- Why it's important to have a point of view
- What 'there' looks like for ABM
Mar 07, 202233:04

37. Partner-based ABM | CARTO
In this episode of Let's talk ABM, Declan chats to Florence Broderick. Florence is CMO at CARTO, with responsibility for translating the value of Location Intelligence to enterprise organizations in a wide range of sectors. Prior to joining CARTO, Flo worked at Telefónica's specialist Big Data unit, having previously worked in Connected Car, VoIP tech, and mobile data insights in the UK, Spain, Germany, and Latin America.
Here's what they cover:
- How CARTO's marketing has pivoted over the last 18 months
- What makes Partner Marketing different
- Why nurturing talent is so important
- Advice on how to succeed at Account-based Marketing
Feb 14, 202229:37

36. Building an Enterprise ABM strategy | HP
In this episode of Let's talk ABM, Declan chats to Richa Pande, Global Head of Account-based Marketing Campaigns at HP. Richa's approach to ABM is to take a 'customer-backward approach' - employing data-driven insights, high octane content, and highly effective, A/B tested campaigns to break through status quo customer scenarios and address pain points. In this latest episode of Let's Talk ABM, Richa shares her insight into what makes a winning Enterprise ABM strategy.
Here's what they cover:
- Why ABM is not a panacea for all B2B troubles
- Why ABM leaders need to look beyond revenue
- How not all ABM programs are what they seem
- Advice on how to succeed at Account-based Marketing
Jan 26, 202244:44

35. Building a world-class ABM strategy | Microsoft
In this episode of Let's talk ABM, Declan chats to Danny Nail, Account-based Engagement Lead - Financial Services at Microsoft. Danny is one of the world’s leading ABM practitioners and thought leaders. His ABM programs at SAP and now Microsoft have won numerous awards and praise. Danny sees One-to-one and One-to-few ABM as true ABM and shares his insight in this Let’s talk ABM podcast interview.
Here's what they cover:
- How Demand Gen and ABM can coexist
- The difference between ‘intent’ and ‘interest’
- What the hardest part of ABM is
- Advice on how to succeed at Account-based Marketing
Dec 13, 202123:26

34. Building an ABM program from scratch | Showpad
In this episode of Let's talk ABM, Declan chats to Becks Powell, Marketing Programs Manager UK & Nordics at Showpad. Becks is a seasoned B2B Marketing professional with significant experience - both Agency and Client-side. Having built a formidable ABM at scale machine in her previous role at Unit4, Becks is now rolling out a more personalized and curated ABM strategy at Showpad, the leading revenue enablement technology.
Here's what they cover:
- How to get started with ABM
- What constitutes the building blocks of a successful ABM program
- How to use intent data to aid account selection
- Advice on how to succeed at Account-based Marketing
Nov 22, 202126:06

33. From inbound to ABM | Auth0
In this episode of Let's talk ABM, Declan chats to Rachael Tiow, Director of ABM at Auth0, the authentication and authorization platform. A seasoned Sales and Marketing expert with a strong background in building technology brands, Rachael is powering Auth0’s growth with her ABM strategy and close alignment with Sales.
They cover:
- How Auth0 GTM evolved from Inbound to ABM
- Rachael’s greatest learning from 5 years of ABM
- What the hardest part of ABM is and why
- Advice on how to succeed at Account-based Marketing
Nov 01, 202142:41

32. Personalizing ABM at scale | Snowflake
In this episode of Let's talk ABM, Declan chats to Hillary Lupo Carpio. Hillary leads the ABM strategy at Snowflake, the Cloud Data platform. Hillary's built a sizable ABM function to support hundreds of Field Sellers across enterprise and Fortune 1000 accounts. The team runs integrated programs in target accounts with Field Marketing, Partner Marketing, Demand Gen and Sales Development to support more than 2,000 target accounts with the industry's best hyper-personalized experiences.
Watch this webinar and learn:
- How Snowflake personalizes ABM at scale
- Why strategy comes before technology
- What is the hardest part of ABM and why
- Advice on how to succeed at Account-based Marketing
Oct 14, 202123:35

31. Building an ABM ecosystem | ServiceNow
In this episode of Let's talk ABM, Declan chats to Elise Miller, Head of ABM, EMEA at ServiceNow. Elise is a seasoned Account-based Marketing practitioner and thought leader with a strong track record in pushing the boundaries of ABM. In her current role at ServiceNow she leads ABM efforts for EMEA. Elise's combined Agency and corporate experience has allowed her to deliver maximum return on her ABM program with numerous awards and accolades for the strategy she and her team has developed.
Here's what they cover:
- How to scale ABM
- The importance of an ABM Center of Excellence
- Why psychology plays such an important part in ABM success
- Advice on how to succeed at Account-based Marketing
Sep 27, 202135:06

30. ABM: Powering the digital transformation of supply chain | SDI
In this episode of Let's Talk ABM, Declan chats to Debra Yorkman, VP of Marketing at SDI. Debra sets and guides the overall strategic and tactical execution of SDI’s marketing and branding initiatives. Debra deploys ABM to help customers and target accounts learn the value of the digital transformation of their supply chain.
Here's what they cover:
- Why the last 18 months has been an inflection point
- How contextualized news can drive results
- What the hardest part of ABM is
- Advice on how to succeed at Account-based Marketing
Sep 16, 202126:44

29. Creating a unique story with ABM | Qlik
In this episode of Let's Talk ABM Declan chats to Nancy Carlyle Harlan, Head of Global ABM at Qlik. Nancy is that rare Marketer with a successful Sales background at IBM and Siemen. This Sales insights has helped Nancy to develop the successful ABM program at Qlik that has transformed their approach to strategic account management and growth.
Here's what they cover:
- Why One-to-one is the only true ABM
- How insights drive account strategy
- Where ABM tech vendors need to improve their offering
- Advice on how to succeed at Account-based Marketing
Aug 31, 202134:31

28. A year in the life of ABM | Finastra
In this episode of Let's Talk ABM Declan chats to Marnie Giuranna Zaccaria, Global ABM Lead at Finastra. The role sees Marnie oversee the entire highly personalized and customized marketing activity for all Finastra’s strategic accounts. Previously she held the position of Head of Marketing for DACH and Central Europe for Finastra as well as Marketing Manager at 360T and Managing Director at the European Association for Banking and Financial History.
Here's what they cover:
- What the first year of an ABM strategy looks like
- Advice on what to do and what not to do in your first year
- How educating Sales helps to unlock ABM success
- Advice on how to succeed at Account-based Marketing
Aug 17, 202134:34