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Student Success Heroes by Engineerica Systems

Student Success Heroes by Engineerica Systems

By Engineerica Systems
We believe higher education and student service professionals help to bring academic achievement and success to all students.
We created this podcast to highlight them and their stories. In this series, we’ll talk to leaders in higher education and researchers of student success and assessment to learn how they do what they do and what keeps them going. We’ll hear inspiring stories and learn from one another.
Please join us as we celebrate our Student Success Heroes.
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Bringing Staff, Students, and Faculty Together with Keigh-Cee Bell: Episode 1 of 2
"Our biggest hurdle was trying to get students to engage and trying to intervene with them when outreach was completely virtual... Our biggest win is that this semester we are seeing a large comeback in our tutoring numbers" - Keigh-Cee Bell For episode 1 of a two-part interview with Keigh-Cee Bell, Coordinator for the Carole A. Tate Teaching and Learning Center at Southwest Michigan College and founder of the Learning Center Professionals Discord server, we discuss how her center operates and the impact of the pandemic on her staff and students. She shares the techniques, tools, and technology she implemented to bring her staff, students, and faculty together in tough times. Thanks to these efforts, she is seeing the number of students seeking help from her learning center grow by leaps and bounds. Join the Learning Center Professionals Discord server. Learn more about Accudemia. Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com. Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/ Nominate a Student Success Hero!  Leave us a voicemail or write us an email at podcasts@engineerica.com telling us about a colleague who is making a big impact on student success.
22:24
April 7, 2021
The 5 Pillars of Learning Centers, with Penny Turrentine: #5. Data Collection for Continuous Improvement
“Another piece of data that I think is extremely important to collect is student feedback. Students are our reason for being and sometimes you have to remind people of that.” - Dr. Penny Turrentine In the final part of a short series of podcast episodes, we conclude a discussion with Penny Turrentine, Ph. D., Adjunct Faculty and Program Coordinator at Pima Community College, about another foundational pillar upon which to successfully build your college or university Learning Center. Her book, Everything You Ever Wanted to Know About Learning Centers (and then some…), inspired these discussions and focuses on the fundamentals for learning center directors, including seeking feedback from those you serve. Penny points out that data collection is important for demonstrating to your administrators and others the importance of your mission. During her twenty-seven years in the field, Dr. Turrentine has specialized in working with student-athletes and published, Champions in the Classroom, a professional reference guide for student-athletes, learning support staff, coaches, advisors, parents, and school administrators. She earned her BA in Interdisciplinary Studies from the University of Arizona, selecting studies in sociology, psychology, and exercise and sport sciences as preparation for her goal of working with student-athletes in the academic area. She went on to earn her Master’s degree from the University of Arizona College of Education with a minor in exercise and sport sciences before moving on to earn her doctorate. She recently "retired" as the director of the West Campus Learning Center at Pima Community College in Tucson, Arizona. Though, Dr. Turrentine continues to teach and coordinate the Aztec Academics program for the Athletic Department at Pima College - designing and implementing a series of student success workshops that draw parallels between athletic skills and academic skills. She also developed a mentoring program for student-athletes and facilitates tutor-led study halls for the athletes. She designed and developed the Student-Athlete Center for Academic Excellence and continues to be a consultant to the Athletic Department in all facets of academic support. In the field of learning assistance, Dr. Turrentine has earned Level 4 certification from the National College Learning Center Association (NCLCA). She has served both as the Arizona/Nevada director and as the SIG leader for the Learning Assistance Center Management SIG. She has been a Master level reviewer for the International Tutor Training Program Certification Program for 13 years and has coordinated the ITTPC.  Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com. Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/ We want to hear your story!  Leave us a voicemail telling us about one of your center's current goals or initiatives. How are you achieving it or what challenges have you uncovered? We may just play your message in an upcoming episode so that others can learn from your experience.
17:01
March 3, 2021
The 5 Pillars of Learning Centers, with Penny Turrentine: #4. Establish Rapport with Your Students
In part four of a short series of podcast episodes, we speak with Penny Turrentine, Ph. D., Adjunct Faculty and Program Coordinator at Pima Community College, regarding another foundational pillar on which to build a successful Learning Center at your college or university. Her recent publication, Everything You Ever Wanted to Know About Learning Centers (and then some…), presents fundamentals for learning center directors, such as welcoming each student and going above and beyond to show that you care. Penny gives examples of building rapport through playfulness, attending student games as a team, and training her staff for interactions with students. During her twenty-seven years in the field, Dr. Turrentine has specialized in working with student-athletes and published, Champions in the Classroom, a professional reference guide for student-athletes, learning support staff, coaches, advisors, parents, and school administrators. She earned her BA in Interdisciplinary Studies from the University of Arizona, selecting studies in sociology, psychology, and exercise and sport sciences as preparation for her goal of working with student-athletes in the academic area. She went on to earn her Master’s degree from the University of Arizona College of Education with a minor in exercise and sport sciences before moving on to earn her doctorate. She recently "retired" as the director of the West Campus Learning Center at Pima Community College in Tucson, Arizona. Though, Dr. Turrentine continues to teach and coordinate the Aztec Academics program for the Athletic Department at Pima College - designing and implementing a series of student success workshops that draw parallels between athletic skills and academic skills. She also developed a mentoring program for student-athletes and facilitates tutor-led study halls for the athletes. She designed and developed the Student-Athlete Center for Academic Excellence and continues to be a consultant to the Athletic Department in all facets of academic support. In the field of learning assistance, Dr. Turrentine has earned Level 4 certification from the National College Learning Center Association (NCLCA). She has served both as the Arizona/Nevada director and as the SIG leader for the Learning Assistance Center Management SIG. She has been a Master level reviewer for the International Tutor Training Program Certification Program for 13 years and has coordinated the ITTPC. Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com. Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/ We want to hear your story!  Leave us a voicemail telling us about one of your center's current goals or initiatives. How are you achieving it or what challenges have you uncovered? We may just play your message in an upcoming episode so that others can learn from your experience.
07:33
February 4, 2021
The 5 Pillars of Learning Centers, with Penny Turrentine: #3. Resourcefulness
In part three of a short series of podcast episodes, we continue our discussion with Penny Turrentine, Ph. D., Adjunct Faculty and Program Coordinator at Pima Community College, regarding another foundational pillar on which to build a successful Learning Center at your college or university. Inspired by her most recent publication, Everything You Ever Wanted to Know About Learning Centers (and then some…), we delve into essentials for learning center directors, including the need for 'making something from nothing' when faced with insufficient funding. We discuss several instances where Penny was able to use resourcefulness to propel her center forward and engage more students in the process. During her twenty-seven years in the field, Dr. Turrentine has specialized in working with student-athletes and published, Champions in the Classroom, a professional reference guide for student-athletes, learning support staff, coaches, advisors, parents, and school administrators. She earned her BA in Interdisciplinary Studies from the University of Arizona, selecting studies in sociology, psychology, and exercise and sport sciences as preparation for her goal of working with student-athletes in the academic area. She went on to earn her Master’s degree from the University of Arizona College of Education with a minor in exercise and sport sciences before moving on to earn her doctorate. She recently "retired" as the director of the West Campus Learning Center at Pima Community College in Tucson, Arizona. Though, Dr. Turrentine continues to teach and coordinate the Aztec Academics program for the Athletic Department at Pima College - designing and implementing a series of student success workshops that draw parallels between athletic skills and academic skills. She also developed a mentoring program for student-athletes and facilitates tutor-led study halls for the athletes. She designed and developed the Student-Athlete Center for Academic Excellence and continues to be a consultant to the Athletic Department in all facets of academic support. In the field of learning assistance, Dr. Turrentine has earned Level 4 certification from the National College Learning Center Association (NCLCA). She has served both as the Arizona/Nevada director and as the SIG leader for the Learning Assistance Center Management SIG. She has been a Master level reviewer for the International Tutor Training Program Certification Program for 13 years and has coordinated the ITTPC. Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com. Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/ We want to hear your story!  Leave us a voicemail telling us about one of your center's current goals or initiatives. How are you achieving it or what challenges have you uncovered? We may just play your message in an upcoming episode so that others can learn from your experience.
07:22
January 6, 2021
The 5 Pillars of Learning Centers, with Penny Turrentine: #2. Support from Faculty and Administrators
In part two of a short series of podcast episodes, we speak with Penny Turrentine, Ph. D., Adjunct Faculty and Program Coordinator at Pima Community College, about another foundational pillar on which to build a successful Learning Center at your college or university. Inspired by her most recent publication, Everything You Ever Wanted to Know About Learning Centers (and then some…), we delve into essentials for learning center directors, including soliciting and gaining the support of faculty and administrators. During her twenty-seven years in the field, Dr. Turrentine has specialized in working with student-athletes and published, Champions in the Classroom, a professional reference guide for student-athletes, learning support staff, coaches, advisors, parents, and school administrators. She earned her BA in Interdisciplinary Studies from the University of Arizona, selecting studies in sociology, psychology, and exercise and sport sciences as preparation for her goal of working with student-athletes in the academic area. She went on to earn her Master’s degree from the University of Arizona College of Education with a minor in exercise and sport sciences before moving on to earn her doctorate. She recently "retired" as the director of the West Campus Learning Center at Pima Community College in Tucson, Arizona. Though, Dr. Turrentine continues to teach and coordinate the Aztec Academics program for the Athletic Department at Pima College - designing and implementing a series of student success workshops that draw parallels between athletic skills and academic skills. She also developed a mentoring program for student-athletes and facilitates tutor-led study halls for the athletes. She designed and developed the Student-Athlete Center for Academic Excellence and continues to be a consultant to the Athletic Department in all facets of academic support. In the field of learning assistance, Dr. Turrentine has earned Level 4 certification from the National College Learning Center Association (NCLCA). She has served both as the Arizona/Nevada director and as the SIG leader for the Learning Assistance Center Management SIG. She has been a Master level reviewer for the International Tutor Training Program Certification Program for 13 years and has coordinated the ITTPC. Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com. Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/ We want to hear your story!  Leave us a voicemail telling us about one of your center's current goals or initiatives. How are you achieving it or what challenges have you uncovered? We may just play your message in an upcoming episode so that others can learn from your experience.
09:15
December 1, 2020
The 5 Pillars of Learning Centers, with Penny Turrentine: #1. Professional Development
In part one of a short series of podcast episodes, we sit down with Penny Turrentine, Ph. D., Adjunct Faculty and Program Coordinator at Pima Community College, to discuss some of the foundational pillars on which to build a successful Learning Center at your college or university. Inspired by her most recent publication, Everything You Ever Wanted to Know About Learning Centers (and then some…), we delve into essentials for learning center directors, the first being the need for professional development for learning center staff. During her twenty-seven years in the field, Dr. Turrentine has specialized in working with student-athletes and published, Champions in the Classroom, a professional reference guide for student athletes, learning support staff, coaches, advisors, parents, and school administrators. She earned her BA in Interdisciplinary Studies from the University of Arizona, selecting studies in sociology, psychology, and exercise and sport sciences as preparation for her goal of working with student-athletes in the academic area. She went on to earn her Master’s degree from the University of Arizona College of Education with a minor in exercise and sport sciences before moving on to earn her doctorate. She recently "retired" as the director of the West Campus Learning Center at Pima Community College in Tucson, Arizona. Though, Dr. Turrentine continues to teach and coordinate the Aztec Academics program for the Athletic Department at Pima College - designing and implementing a series of student success workshops that draw parallels between athletic skills and academic skills. She also developed a mentoring program for student-athletes and facilitates tutor-led study halls for the athletes. She designed and developed the Student Athlete Center for Academic Excellence and continues to be a consultant to the Athletic Department in all facets of academic support. In the field of learning assistance, Dr. Turrentine has earned Level 4 certification from the National College Learning Center Association (NCLCA). She has served both as the Arizona/Nevada director and as the SIG leader for the Learning Assistance Center Management SIG. She has been a Master level reviewer for the International Tutor Training Program Certification Program for 13 years and has coordinated the ITTPC. Professional Development Resources: College Reading & Learning Association (CRLA) National College Learning Center Association (NCLCA) LRNASST-L Listserve: Open Forum for Learning Assistance Professionals Learning Support Centers in Higher Education (NSCHE) Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com. Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/ We want to hear your story!  Leave us a voicemail telling us about one of your center's current goals or initiatives. How are you achieving it or what challenges have you uncovered? We may just play your message in an upcoming episode so that others can learn from your experience.
17:35
October 29, 2020
Making a Home Away From Home for Students with Julie Ashley, MCCNEB
We love our higher education professionals and all that they are doing to take care of and encourage their students along their academic journey. We spoke to Julie Ashley, Director of Tutoring and Academic Support for Metropolitan Community College, about the way they create a "homey space" for students and create meaningful connections. We also discuss the impact of the pandemic and her team's quick response to ensure students continue to have support. Engineerica's solution, AccuCampus, is built to engage, track, and retain students. Learn more here. Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/ We want to hear your story!  Leave us a voicemail telling us about one of your center's current goals or initiatives. How are you achieving it or what challenges have you uncovered? We may just play your message in an upcoming episode so that others can learn from your experience.
33:55
August 6, 2020
Listening to Students and Making It Fun with Tricia Seifert, MSU
Students have a lot to tell us about how we can help them be successful and listening is essential. They also appreciate it when we take the time to make learning fun. We interviewed Tricia Seifert, Ph. D., Associate Professor of Adult and Higher Education for Montana State University, Researcher and Author on the Supporting Student Success Blog, and CEO of Success Prints, LLC. We discuss her research and the importance of students being involved in the process as well as how their feedback has led to the creation of a fun board game that helps students transition from K-12 to college. Engineerica's solution, AccuCampus, is built to engage, track, and retain students. Learn more here. Show Notes: Podcast website: https://www.engineerica.com/student-success-heroes-podcast/ Learn more about Engineerica Systems: https://www.engineerica.com/ Read the Supporting Student Success Blog: https://supportingstudentsuccess.wordpress.com/ Enjoy this article about Listening to Students from the Blog: https://supportingstudentsuccess.wordpress.com/2019/07/03/listentostudents/ Order your copy of the Success Prints Crash Course board game at https://successprints.shop/ Register to Attend Inland Northwest Student Affairs Colloquium and Hear Tricia's Keynote Session - "Play, Fail, Learn, Play, Win!: Using Games to Promote College Success" on July 7, 2020: https://sites.google.com/site/insacolloquium/home Leave us a voice message: https://anchor.fm/studentsuccessheroes
55:23
July 1, 2020
Data-informed Center Initiatives for Student Success with Melissa Sprock, IWU
We're highlighting and celebrating the stories of our higher education professionals whose priority is student success. A couple of weeks ago we spoke to Melissa Sprock, Director of the Learning Center and Foundations Program for Indiana Wesleyan University, regarding their Advisory Board's use of AccuTrack data to inform their Learning Center's initiatives to help students thrive. We also touched on their team's response to the recent pandemic.  Engineerica's flagship product, AccuTrack, has been in use by academic institutions since 1998, putting essential tracking data in the hands of student services professionals. We want to hear your story! Leave us a voicemail telling us about one of your center's current goals or initiatives. How are you achieving it or what challenges have you uncovered? We may just play your message in an upcoming episode so that others can learn from your experience. Podcast website: https://www.engineerica.com/student-success-heroes-podcast/ Leave us a voice message: https://anchor.fm/studentsuccessheroes
31:06
May 28, 2020
Using Data to Make Operational Decisions with Michael Osadchuk, Cal Baptist
We're highlighting and celebrating the stories of our higher education professionals whose passion is making a difference in the lives of their students. We’ve been impressed by our student services professionals and their response to the COVID-19 pandemic and today’s interview is no different. A couple of weeks ago we spoke to Michael Osadchuk, Director of the University Tutoring Center for California Baptist University, regarding their response to the pandemic and lessons learned. You’ll hear how they're using data insights and innovative ideas to keep their services available and keep communication going with students.  Engineerica has been helping educators as they move to support students virtually with enhancements to the Accudemia platform enabling virtual appointment scheduling and remote sign-in options. We have also extended complimentary accounts through the end of the summer for those who are in need of such a solution. We want to hear your story! Leave us a voicemail telling us what inspired you to go into education. Was it another amazing educator? Did you just happen upon a job in the field and fall in love? Podcast website: https://www.engineerica.com/student-success-heroes-podcast/ Podcast Transcript: https://www.engineerica.com/blog/post/podcast-episode-3-michael-osadchuk-california-baptist-university/ Leave us a voice message: https://anchor.fm/studentsuccessheroes
32:10
May 1, 2020
Going Virtual and Staying Connected with Jason Johnson, USML
Because of the COVID-19 pandemic, institutions in higher education have been forced to close their campuses and move to remote operations. Here at Engineerica, we’ve taken steps to help educators as they move to support students virtually by releasing some additional features quickly in our Accudemia platform that enables virtual appointment scheduling and remote sign-in options. We also extended complimentary accounts through the end of the summer for those who are in need of such a solution. We speak to Jason Johnson, University Tutoring Center Manager for the University of Missouri-St. Louis, about the impact the pandemic has had on their services. What follows is an uplifting conversation about how their University Tutoring Center's team is rising to the challenge and adjusting their operations to continue to meet the needs of their students. Please, visit https://www.engineerica.com/ to learn more about Engineerica Systems' center management system, Accudemia. Please note, complimentary accounts of Accudemia are currently being offered through the rest of the 2020 summer semester to assist educators who must move to virtual operations. Podcast website: https://www.engineerica.com/student-success-heroes-podcast/ Podcast Transcript: https://www.engineerica.com/blog/post/podcast-episode-2-jason-johnson-university-of-missouri-st-louis/ Leave us a voice message: https://anchor.fm/studentsuccessheroes
19:60
April 25, 2020
Preparing Students for a Complex and Changing World with Lisa Costa, UTexas
With the recent pandemic of COVID-19, many colleges and universities have had to close their campuses and move to a totally online operation. Through this experience, we have been greatly impressed by our Student Success Heroes' resilience. We want to share their stories because we know educators continue to look to each other to learn and grow. For this episode, we spoke to Lisa Costa, Academic and Community Education Coordinator for the University of Texas at Austin’s School of Nursing, about how her team is addressing the challenges and adjusting to virtual operations to continue to meet the needs of students. Please, visit https://www.engineerica.com/ to learn more about Engineerica Systems' center management system, Accudemia. Please note, complimentary accounts of Accudemia are currently being offered through the rest of the 2020 summer semester to assist educators who must move to virtual operations.  Podcast website: https://www.engineerica.com/student-success-heroes-podcast/ Podcast Transcript: https://www.engineerica.com/blog/post/podcast-episode-1-lisa-costa-university-of-texas-at-austin/ Leave us a voice message: https://anchor.fm/studentsuccessheroes
26:25
April 21, 2020
Preview Episode
Welcome to the preview episode for Student Success Heroes, a podcast by Engineerica Systems. At Engineerica, we believe higher education and student services professionals strive to bring academic achievement and success to all students. Through a variety of ingenious programs, initiatives, and just everyday service, these professionals help save failing or struggling students and lift them towards their goals. They help students build an arsenal of life skills and teach them how to set and achieve goals. They direct students to pathways of academic and lifetime success. For over 25 years, Engineerica has partnered with colleges and universities to bring them helpful tools and technology to aid them in their mission. One such system, AccuTrack, is an attendance tracking system that has been in use by academic institutions since 1998. Currently, Engineerica offers attendance tracking and student service center management systems, student retention and success applications, as well as professional development and continuing education training and conferencing software. Because we too believe in the ultimate goal of helping each student succeed, we strive to provide the best possible products and services to our clients, those student success heroes found in colleges and universities across the globe. We wanted to create this podcast to highlight them and their stories. In this series, we’ll talk to leaders in higher education and researchers of student success and assessment to learn how they do what they do and what keeps them going. We’ll hear inspiring stories and learn from one another. Please join us as we celebrate our Student Success Heroes. Learn more about Engineerica at our website:  www.engineerica.com
02:39
April 18, 2020