The Virtual Business Show
By Lyn Prowse-Bishop
The Virtual Business ShowJun 29, 2021
Ep 68: Personality Differences - Employees v Entrepreneurs
Personality Differences: Entrepreneurs vs. Employees 🧠💼
Join us as we look at groundbreaking research revealing personality differences between employees and entrepreneurs, and explore the importance of understanding these differences. 🌟
🔍 In this episode, we dissect the findings of scientific studies that shed light on the unique traits and characteristics that distinguish entrepreneurs from traditional employees. 📊🔬
Embracing these differences can empower you to make informed decisions, and leverage your strengths with confidence. 💪💡
Whether you're an aspiring entrepreneur or a seasoned professional, this discussion offers valuable insights to help you thrive in the world of business. 🎙️✨
Tune in and unlock the secrets to maximising your potential in the workplace.
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© Lyn Prowse-Bishop – The Virtual Business Show
References:
- Business Insider – Scientists have discovered a personality difference between entrepreneurs and employees
- Swiss-German Study
- Lazear Model of Entrepreneurship
- Business Insider – Who you Know is Even More Important than You Realise
- Steve Jobs – Academy of Achievement Speech
Ep 67: Location is No Barrier to Virtual Collaboration
Pioneering Virtual Collaboration: A Journey Through Time 🕰️💼
Step into the dynamic world of virtual collaboration where location is no barrier and innovation knows no bounds! 🌐💡
In this episode, we embark on a journey into the past to explore the evolution of virtual assistance, from transcribing documents to conducting internet research. 📑🖥️
Join us as we uncover the pioneering spirit of early virtual collaborators, navigating the challenges of an infant tech world while embracing the endless possibilities of digital innovation. 🚀🌸
From the infancy of technology to the blossoming of virtual teamwork, witness the transformative power of virtual collaboration that continues to shape the way we work today. 🎙️✨
Don't miss out – tune in and hear about this pioneering virtual collaboration! 🌟🔍
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 66: Benefits of Virtual Assistants
🎧 Improve Efficiency: The Power of Professional VAs vs. Upwork Freelancers and Temps 💼
🚀Ready to elevate your efficiency game? Discover why professional VAs could be the ultimate game changer for your business compared to freelancers on Upwork or temporary workers. 💡💻
In this episode, we explore the myriad benefits that virtual assistants bring to business owners, from specialised skills and reliability to flexibility and cost-effectiveness. 🌟💪
Join us as we delve into the distinctive advantages of partnering with professional VAs over other workforce options, providing insights and practical tips to help you maximise productivity and streamline operations. 🎙️✨
Don't settle for mediocrity – tune in and unlock the full potential of your business with the right virtual support! 🔓🔍
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© Lyn Prowse-Bishop – The Virtual Business Show
References:
eBook: 105 Things a VA Can Do
Ep 35: VA Industry Evolution
Ep 58: The Real Cost of Staff
Ep 65: Employee or VA?
What is the secret to effective collaboration with Virtual Assistants? 🤝 This eposide of The Virtual Business Show podcast looks at the distinction between an employee and a VA, highlighting the key traits that make VAs independent professionals. Are you inadvertently classifying your VA as an employee? Get it wrong and you could be in big trouble! 🌟 Tune in now! 🎧
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© Lyn Prowse-Bishop – The Virtual Business Show
References:
The ATO Employee or Contractor Decision Tool
Episodes:
Ep 9 - Sham Contracting
Ep 60 - What's in a Name?
Ep 64: Dead Printer - Now What?
Planned obsolescence is the elephant in the room 🐘, and silent contributor to our throwaway culture. Tech giants design products with a limited lifespan, fuelling our throwaway culture in the relentless pursuit of 'upgrading’. 🌏 Did you know Aussies are some of the largest consumers of tech in the world, buying nearly 5 million computers each year? Join the fight against electronic waste by exploring eco-friendly ways to dispose of old tech on this podcast episode which uncovers how you can break the cycle! 🎙️
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© Lyn Prowse-Bishop – The Virtual Business Show
References:
Ep 63: Mailing Lists and the Spam Act
I'm sure we've all received newsletters in our email we can't remember subscribing to or we tried UNsubscribing to no avail. 📧 This episode covers the Australian Spam Act and Privacy Principles: what you need to know to comply; and touches on the GDPR. You can face serious penalties for failure to comply so it's important you are across your obligations. As the Act only applies to commercial messages, political parties and religious groups are exempt from the provisions of the Act since their communications are unlikely to be commercial in nature.
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© Lyn Prowse-Bishop – The Virtual Business Show
References:
What are the APPs and Do You Need to Comply
ACMA - Avoid Sending Spam
Office of The Australian Information Commissioner - Privacy Principles
General Data Protection Regulation Information - What is the GDPR?
Ep 62: Can your business survive a recession?
With interest rates on the rise, unemployment looming, and recession whispers growing louder, is your business prepared to weather the storm? Fear not, because we've got a game-changing solution: enter the virtual assistant! 🌟 Whether you're a startup, a small business, or a seasoned entrepreneur, a virtual assistant could be your secret weapon for survival and success. Picture this: while others fret over financial forecasts, you're streamlining operations, boosting productivity, and staying ahead of the curve with remote support. 🚀 From administrative tasks to customer service, a virtual assistant is your lifeline in turbulent times. So, strap in, stay resilient, and let's thrive together amidst the economic ups and downs! 💪📈
Download my ebook on what a VA can help you with.
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© Lyn Prowse-Bishop – The Virtual Business Show
References:
David Ogilvie - David Ogilvie Consulting
Ep 58: The Real Cost of Staff
Ep 60: What's In A Name?
Ep 61: 5 Tips for Being Professional
💼 Mastering Professionalism: Top Tips for Success in Business! 🌟 Whether you're a seasoned virtual assistant or a business enthusiast, these five top tips will elevate your game and leave a lasting impression on clients and colleagues alike. 💼 From mastering communication etiquette to fostering trust and reliability, we've got you covered. But wait, there's more! Join us as we debunk common misconceptions and challenge industry norms, including that infamous statistic (cue the references!). 📊 So, tune in, take notes, and let's revolutionise the way we do business! 🚀
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© Lyn Prowse-Bishop – The Virtual Business Show
References:
Fund Squire - Business Start Up Statistics
Ep 7: Setting Boundaries and Saying No to Clients
Ep 60: What's In a Name?
Redefining Roles: Navigating the Era of Virtual Teams! 💡 With businesses embracing remote and hybrid setups, the lines between traditional roles are blurring. Freelancers, bots, and AI are all vying for the title of "virtual assistant," leaving us pondering: Should we rebrand ourselves for clarity's sake? 🤔 🔍In this episode we look at the nuances of terminology and the evolving nature of teamwork in the digital age. From exploring alternative titles to embracing the versatility of virtual collaboration, we're breaking down barriers and paving the way for a new era of professional identity. Tune in to redefine your role and stay ahead of the curve in the world of virtual teams! 🚀
Want to know what a VA can do? Download my ebook here.
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© Lyn Prowse-Bishop – The Virtual Business Show
Resources:
Ep 41: Offshore Freelancers - for VAs
Ep 42: Offshore Freelancers - for Clients
Ep 44: Offshore Freelancers - for Offshore Colleagues
A history of the VA Industry - first 25 years
Ep 59: How do you value employees?
An article I read by an accountant got me thinking because some of the things in the article which referred to employing staff actually reinforced the value a VA can bring to your business. Shannon's insights shed light on the symbiotic relationship between businesses and virtual assistants, highlighting four compelling reasons why businesses employ people – reasons that resonate deeply with the world of virtual partnerships. From lightening the load to bridging skill gaps, passing on knowledge, and maximising profitability, Shannon's article unintentionally paints a vivid picture of the value a VA can bring to your business. 🚀 This real-world example uncovers the true cost of traditional employees versus virtual support. Tune in to elevate your understanding and embrace the transformative power of virtual collaboration! 🌐🔍
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© Lyn Prowse-Bishop – The Virtual Business Show
References:
Ep 58: The Real Cost of Staff
Happy birthday little bro
Today is my birthday. It's also my little brother Rod's birthday - yep we shared not just the date but the exact time! So today, on our birthday, we pay tribute to my beloved brother, Rod, who left us too soon but left an everlasting impact on our lives. We honour Rod's memory as a cherished brother, devoted son, loving husband, doting uncle, dedicated soldier, and true friend. Rod taught us invaluable lessons in living authentically, with compassion, honour, and integrity, shaping us into the people we are today. Though the pain of his sudden loss still lingers, we find solace in celebrating his life, legacy, and the profound love he shared with us. Happy birthday, little bro. You may be gone, but you will never be forgotten. ❤️🎂
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 58: The Real Cost of Staff
Onsite Staff vs. Australian Virtual Assistants 💸 There are hidden expenses behind onsite staff - partnering with a professional Australian Virtual Assistant can revolutionise your business finances. Beyond the annual salary and standard on-costs like super and worker's comp, do you truly understand the full extent of what your staff are costing you? 💰 Join us as we delve into the nitty-gritty of employee expenses and explore the cost-saving benefits of outsourcing tasks to a skilled virtual assistant. From overheads to productivity losses, we'll break down the numbers and demonstrate how leveraging virtual support can streamline your operations, boost efficiency, and ultimately save you money. 💡 If you're ready to optimise your budget and maximise your ROI, don't miss this insightful discussion! 📉
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© Lyn Prowse-Bishop – The Virtual Business Show
References:
Blog: The Cost of Staff
Ep 57: Are you quoting or working?
💡Tips for valuing your services! Are you valuing your time and expertise? 💰 When a potential client requests a piece of a project as a prerequisite for a quote, it's essential to tread carefully. While it's tempting to showcase your skills and win their favour, be wary of inadvertently giving away valuable work for free. 🛑 Undervaluing your services not only diminishes your worth but also sets a precedent that can be difficult to reverse. 💔 Join us as we explore strategies for navigating client requests with confidence and professionalism. From setting clear boundaries to communicating your value effectively, we'll empower you to assert your worth and protect your business interests. 💪 Don't fall into the trap of allowing others to view your services as worthless. 🚫 Tune in to learn how to elevate your business and command the respect you deserve in the marketplace! 🌟📈
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 56: School Holidays ... Again??!
📚 Balancing Work and Parenting: Tips for Work-from-Home Parents During School Holidays! 🏠👨👩👦👦 Calling all work-from-home parents! 📢 School holidays can often feel like a juggling act, leaving you in a tailspin as you try to keep the kids entertained while tackling your workload. 😅 But fear not, because veteran VA Lyn Prowse-Bishop is here to share her invaluable tips on navigating this challenging time with grace and efficiency. 🌟 From creative activities to time management strategies, Lyn's insights will help you strike the perfect balance between parenting and productivity. 💼 Join us as we uncover practical solutions for keeping the kids occupied while still getting things done. Whether you're a seasoned professional or new to the work-from-home scene, this discussion is packed with actionable advice to help you thrive during school holidays. 🚀 Don't miss out on this essential guide to maintaining your sanity and achieving your goals as a work-from-home parent! 🌈👩💻
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 55: Warranties - Who's Responsible?
Understanding Consumer Rights: Your Guide to Warranties and Remedies in Australia! 🛍️🔍 Warranties and your consumer rights can be a maze of confusion, but fear not – we're here to shed light on this essential aspect of Australian consumer law! 🌟 From manufacturer's warranties to store policies and consumer guarantees, understanding your rights and responsibilities as a consumer and as a business is crucial. 🤔 Join us as we unravel the complexities of warranties, refunds, and remedies, empowering you to make informed decisions and protect your interests. 💡 Learn about the legalities of refund signage, the rights of consumers in the event of faulty goods, and the responsibilities of businesses in providing remedies. Whether you're a savvy shopper or a business owner, this discussion is packed with valuable insights that have got you covered. 🚀 Don't miss out on this indispensable guide to safeguarding your rights and making informed choices in the marketplace! 🛡️🛒
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© Lyn Prowse-Bishop – The Virtual Business Show
Find links to the references information at our blog.
Ep 54: Language Matters
Embracing Our Identity: The Power of Language in the Virtual Assistant Community! 💬🔍
Let's explore the significance of language in defining our roles and identities. 🌟 In online forums and discussion groups, it's not uncommon for individuals outside the VA profession to impose their views on what we should be called or how our work arrangements should be labeled. But as experienced VAs know, our identity and terminology are deeply rooted in our profession and expertise. 💼💡
Join the conversation as we reaffirm the importance of language in shaping perceptions, asserting our professional identity, and maintaining the integrity of our roles. 🗣️
From reclaiming our narrative to challenging misconceptions, we'll explore strategies for preserving the unique identity of virtual assistants in the digital world. Whether you're a seasoned VA or new to the profession, this discussion offers valuable insights into the power of language in shaping our collective identity. 🚀
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 53: Facebook Down!!!
Rethinking Social Media Dependency: Why Your Business Shouldn't Rely Solely on Facebook, Instagram, and WhatsApp! 🚫📱
When Facebook, Instagram, and WhatsApp had a six hour blackout, it sparked a global wave of panic and frustration. 💥 But should businesses be placing all their eggs in the social media basket? 🥚🧺
Join us as we explore the dangers of over-reliance on these platforms and the potential risks to your business's stability and longevity. 💼 From sudden outages to algorithm changes and platform policies, the volatility of social media underscores the importance of diversifying your online presence. 🔄
We'll discuss the benefits of building a multifaceted digital strategy that encompasses email marketing, website ownership, and other channels for reaching your audience. 🌐 Don't let your business be held hostage by the whims of social media giants – tune in to learn how to future-proof your online presence and safeguard your brand's success! 🛡️💪
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© Lyn Prowse-Bishop – The Virtual Business Show
Resources and Mentions:
Frances Haugen – Congress address on Facebook
Mark Zuckerberg posts an essay to Facebook
Ep 52: Ethics and Success
Ethical Shifts in the VA Industry: Embracing Forward-Thinking Perspectives! 🌱🤝
Join us for a thought-provoking discussion on the evolving virtual assistant industry. 🗣️
In recent years, a new generation of VAs has emerged, characterised by a penchant for instant success and influencer culture. 🚀 But with this shift comes a redefinition of ethics and success in business, sparking important conversations about the future direction of our industry. 💼
In this episode, we delve into a recent dialogue with one such new VA, exploring the challenges and opportunities presented by their perspective. 🔄 From the importance of mentorship to the need for collective growth and advancement, we'll explore strategies for ensuring the continued success and relevance of our industry. 🌟
Join us as we navigate these ethical shifts and embrace a forward-thinking approach to shaping the future of virtual assistance! 💡🌐
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© Lyn Prowse-Bishop – The Virtual Business Show
Resources and Mentions:
Ep 36: VA Training
Kate Toon: 19 Things NOT to Do in a Facebook Group
Forbes: What Percentage of Small Businesses Fail?
Venture Beat: 50% of Businesses Fail in Their First 5 Years
Huffington Post: Small Business Failure
US Small Business Administration (Office of Advocacy): FAQs About Small Business
Ep 51: Parasites or Professionals?
The Truth About Remote Work and Productivity! 🏠💼 In this engaging episode, we look at the controversial statements made by Harry Triguboff regarding remote work and productivity. 💬 Is allowing employees to work from home akin to being "parasites," as Triguboff suggests? 🤔 And is remote work simply a passing trend, or a long-term shift in the way we work? 📈 Join us as we debunk these myths and uncover the reality behind remote work productivity. 💪 From examining the latest research to sharing real-world experiences, we'll challenge misconceptions and shed light on the benefits of flexible work arrangements. 🌟 Whether you're an employer considering remote work policies or an employee navigating the remote work landscape, this episode offers valuable insights to inform your perspective. 🚀 Don't miss out on this essential discussion on the future of work and the truth about remote productivity! 💡🌐
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 50: To Gift or Not to Gift…
Client Gifts: Balancing Personal Choice and Professional Gratitude! 🎁
'Tis the season for the perennial question: to gift or not to gift? 🎄🤔 Join us as we explore the delicate balance between personal choice and professional gratitude when it comes to gifting clients. 💼
For many, expressing appreciation through thoughtful gifts is a cherished tradition, especially when it comes to long-term clients who have supported our business journey. 🌟 In this episode, we'll discuss the importance of showing gratitude and appreciation to our clients, while also considering the personal preferences and boundaries that shape our decision to give gifts. 🎉
From thoughtful gestures to meaningful tokens of appreciation, we'll explore creative ways to show gratitude that align with your values and foster positive client relationships. 💬
Whether you're a seasoned entrepreneur or new to client gifting, this episode offers valuable insights to help you navigate this annual dilemma with confidence and grace. Don't miss out on this essential discussion on the art of giving and receiving in business! 💡🤝
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© Lyn Prowse-Bishop – The Virtual Business Show
Some places to get gift giving ideas:
Morish Nuts
Edible Blooms
Koko Black Chocolate
Gift Baskets (Australia)
You might also like this episode: Gratitude
Ep 49: The Fraud of ‘Living the Dream’
Debunking the Myth of $5/Hour Virtual Support: The Truth About Quality vs. Cost 💰💼
Join us as we debunk the persistent myth of $5/hour virtual support and explore the nuanced realities of quality versus cost in the world of remote assistance. 💡💻
In this eye-opening episode, we challenge the notion that cheap labor equates to effective virtual assistance, highlighting the inherent advantages and disadvantages of prioritising cost savings in your business. 📉💬
Whether you're a business owner seeking affordable solutions or a virtual assistant navigating pricing pressures, this discussion offers valuable insights into the true value of professional support services. 🌟💪
Tune in to uncover the truth behind the $5/hour misconception and learn why expertise, reliability, and quality should always be prioritised over low-cost alternatives. 🎙️🔍
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© Lyn Prowse-Bishop – The Virtual Business Show
Resources:
Jacobin – the Fraud and the 4-Hour Work Week – Meagan Day article
Forbes Article – Michael Schein
Podcasts:
Ep 39: Should Cost of Living Count?
Ep 42: Offshore Freelancers – What Clients Need to Know
© Lyn Prowse-Bishop – The Virtual Business Show
Ep 48: Gratitude
The Vital Importance of Appreciation Between Clients and VAs! 🙏🌟 In this episode, we delve into the transformative power of gratitude in the client-Virtual Assistant relationship. 💼🤝 Gratitude isn't just a fleeting sentiment – it's a daily practice that enriches our lives and strengthens our connections. 🌺 Yet, despite its importance, expressions of gratitude can sometimes be lacking between clients and VAs. 😔 Join us as we explore this phenomenon and uncover strategies for fostering a culture of appreciation in business. 💬 From the client's perspective, acknowledging the invaluable contributions of their VAs can deepen trust and loyalty, while VAs who show genuine gratitude for their clients' support can nurture long-lasting partnerships built on mutual respect. 🌟
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 47: Audio Transcription
Demystifying Transcription: Skills, Standards, and Selecting the Right Service Provider! 🎙️💻
Join us for an insightful episode as we uncover the essential skills and standards required for successful transcription work. 🌟 Contrary to popular belief, typing alone does not make someone a transcriptionist – there's much more to it than meets the eye! 👀
In this discussion, we'll explore the nuanced skill set required for accurate and efficient transcription, from impeccable listening skills to mastery of grammar and punctuation. 📝
Whether you're considering a career in transcription or seeking a professional service provider, this episode offers invaluable insights to help you navigate the world of transcription with confidence. 💼
Clients will also gain valuable tips on what to look for when selecting a transcription service provider and how various factors can influence the cost of transcription services. 💰
Tune in to learn more about the art and science of transcription, and discover what sets a professional transcriptionist apart from the rest! 🚀
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 46: 20 Things I’ve Learned in 20 Years – Pt 2
20 Years as a VA: Lessons Learned - Part 2! 🎉💼
Join us for the second part of our special anniversary celebration as we continue to delve into the invaluable lessons learned over 20 years in the virtual assistant industry. 🌟
In this episode, we'll cover insights 11 through 20, sharing wisdom gleaned from two decades of navigating the ups and downs of entrepreneurship. 💡
Whether you're a seasoned VA looking to reflect on your own journey or an aspiring entrepreneur seeking guidance, this episode offers practical advice, real-life anecdotes, and actionable tips to help you thrive in the world of virtual assistance. 💬
Don't forget to check out part 1 for the first 10 lessons! 🚀 Tune in to discover what it takes to succeed as a VA and embark on your own path to professional fulfilment and success. 🔍🌱
Did you miss part 1? Find it here.
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 45: 20 Things I’ve Learned in 20 Years – Pt 1
20 Years as a VA: Lessons Learned - Part 1! 🎉💼
Join us for a special anniversary celebration as we kick off a two-part podcast series sharing 20 invaluable lessons learned over 20 years in the virtual assistant industry. 🌟 In this episode, we'll cover the first ten lessons, ranging from navigating the complexities of client relationships to honing essential skills for success as a VA. 💡
Plus, we'll delve into Kathie Thomas's insightful article, "Not Everyone Can be a VA," exploring the qualities and characteristics that set successful VAs apart from the rest. 📝
Whether you're a seasoned VA seeking affirmation or an aspiring entrepreneur eager to learn from those who have paved the way, this episode offers practical advice, personal anecdotes, and actionable insights to guide you on your journey. 💬
Don't miss out on this opportunity to glean wisdom from 20 years of experience and set yourself up for success in the dynamic world of virtual assistance. 🚀 Tune in now to embark on a transformative journey of growth and discovery! 🔍🌱
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© Lyn Prowse-Bishop – The Virtual Business Show
References:
I refer to Kathie Thomas’s excellent article in this episode and you can find it linked below:
Kathie Thomas – Not Everyone Can be a VA
Ep 44: Offshore Freelancers: Thoughts for Our Colleagues
Offshore Freelancers: Understanding the VA Role and Beyond! 🌏💼
In the third instalment of our Offshore Freelancers series, we shine a spotlight on our offshore colleagues and their journey into the world of virtual assistance. 🚀 From seeking the freedom to work on their own terms to fulfilling childcare, elder care, or disability needs, offshore freelancers share many of the same motivations as their onshore counterparts. 💡
In this episode, we delve into essential tips for offshore freelancers, with a primary focus on understanding the role of a VA. 📝
Join us as we explore the nuances of virtual assistance, debunk common misconceptions, and provide actionable advice to help offshore freelancers thrive in the industry. 🌟
Whether you're considering a career as a VA or seeking guidance on navigating the world of remote work, this episode offers invaluable insights to empower offshore freelancers on their journey to success. 💬 Don't miss out on this essential discussion on defining the VA role and unlocking the potential of offshore freelancers in the virtual assistance community! 🔍🌱
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© Lyn Prowse-Bishop – The Virtual Business Show
Reference Links:
History of the VA Industry
Ep 41: Offshore Freelancers – Part 1
Ep 42: Offshore Freelancers – Part 2
Professional Virtual Assistants – Philippines
Rochefel Rivera – YouTube
Ep 39: Should Cost of Living Count
Ep 38: Worth v Value
No, Not Everyone Can Be a VA – Kathie Thomas
Ep 43: Interview: STP and Super
Australian Payroll and Superannuation for VAs: Insights from a Small Business Accounting Specialist! 💼🇦🇺 In this exclusive episode tailored for our Australian listeners, we dive into the intricacies of the Australian Single Touch Payroll (STP) system and superannuation guarantee, with special guest, small business accounting specialist, Pauline Pickering, director of Globe Accounting. 💡 From demystifying the STP system to exploring its implications for VAs who pay themselves wages or employ family members, we'll cover everything you need to know to stay compliant and informed. 📊 Additionally, we'll address common misconceptions surrounding superannuation eligibility for VAs, clarifying whether sole operators are indeed entitled to superannuation contributions. 🎓 Whether you're a sole operator, company, trust, or partnership structure, this episode offers invaluable insights to help you navigate the complex landscape of payroll and superannuation in Australia. 🌟 Don't miss out on this essential discussion on ensuring compliance and financial well-being as a VA operating in the Australian market! 🔍📈 (As this episode is an interview recording the audio quality is slightly different to previous shows.)
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 42: Offshore Freelancers: What Clients Need to Know
Offshore Support: Understanding the Differences and Making Informed Choices! 🌏💼
In the latest instalment of our offshore freelancer series, we shift the focus to helping clients navigate the differences between local and offshore support. 💡 From cultural nuances to communication challenges, there are numerous factors to consider when exploring offshore options for your business needs. 🌐
In this episode, we'll highlight some of the key considerations you may not have thought about when choosing the offshore option, drawing on real-life examples and insights from industry experts. 📊 Plus, we'll break down the costs associated with outsourcing by examining a case study of one outsourcing company's expenses. 💰
Whether you're weighing the pros and cons of offshore support or seeking guidance on making informed choices, this episode offers valuable insights to help you navigate the complex landscape of global outsourcing. 🚀
Don't miss out on this essential discussion on optimising your business's support systems and unlocking the potential of offshore partnerships! 🔍🌱
(Please note: This podcast refers to the Trans-Pacific Partnership Agreement – this agreement is now defunct after the US withdrew, and was replaced by the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) of which China is not a member.)
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© Lyn Prowse-Bishop – The Virtual Business Show
Reference Links:
History of the VA Industry
Outsourcing Company Ad
Outsourcing Company Costs
Episode 41: Offshore Freelancers
Ep 41: Offshore Freelancers – Why you needn’t worry!
Embracing Offshore Freelancers: Dispelling Myths and Embracing Collaboration! 🌏💼
Offshore freelancers have been a part of the business landscape for years, and their presence is only growing stronger. 📈 Yet, despite their contributions and expertise, there still exists a lingering fear surrounding offshore "VAs" in some local circles. 🌐
In this enlightening episode, we debunk common myths and misconceptions surrounding offshore freelancers, inviting listeners to embrace collaboration rather than viewing them as a threat. 💡 By challenging these fears, we open the door to a world of opportunities for mutual growth and success. 🌱
Join us as we explore the invaluable contributions of offshore freelancers and the benefits of forging partnerships across borders. 🤝 Whether you're a seasoned professional or new to the concept of offshore collaboration, this episode offers valuable insights. 🌟
Don't let fear hold you back – tune in to embrace the power of collaboration and unlock the full potential of offshore partnerships! 🔍🚀
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 40: Changes
Embracing Change: The Path to Business Success! 🌟 Change is an inevitable part of business and life itself, as wisely noted by the Greek philosopher Heraclitus: "The only constant in life is change." 🌊 How we respond to these changes can shape the trajectory of our success or failure in business. 💼 In this insightful episode, we explore the importance of embracing change and adapting to evolving circumstances. 💡 From shifting market trends to technological advancements, we'll discuss strategies for navigating change with resilience and agility. 🚀 Join us as we delve into real-life examples and practical tips to help you harness the power of change as a catalyst for growth and innovation. 🌱 Whether you're facing a minor adjustment or a major pivot in your business, this episode offers valuable insights to guide you on the path to success. 🌟 Don't fear change – embrace it as an opportunity to thrive and flourish in the dynamic world of business! 💪
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© Lyn Prowse-Bishop – The Virtual Business Show
Shows referenced:
Ep 28: Business Peaks and Troughs
Ep 39: Should Cost of Living Count?
Understanding the Role of Cost of Living in VA Rates! 💼💰
The debate over VA rates often includes arguments about the role of cost of living, but how much weight should it truly carry? 💬 In this thought-provoking episode, we dissect the concept of cost of living and its relevance to determining VA rates. 🏠
💡 From understanding the factors that influence cost of living to exploring the implications for pricing services, we'll provide clarity on this often-misunderstood topic. 🌟
Join us as we navigate the complexities of setting fair and competitive rates while considering the broader economic landscape. 🌐
Whether you're a VA seeking to price your services appropriately or a client looking to understand the value behind VA rates, this episode offers valuable insights to inform your decision-making process. 💪
Don't miss out on this essential discussion on demystifying the role of cost of living in determining VA rates! 🔍
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© Lyn Prowse-Bishop – The Virtual Business Show
References:
Starting a Business in Vanuatu
Other shows about rates:
What Do I Charge (exclusive subscriber only content)
Ep 38: Worth v Value
Elevate Your Worth: Strategies for Success as a Global VA! 🌐💼
In an increasingly globalised world, today's virtual assistant must adapt and innovate to attract clients from diverse backgrounds and locations. 💡 One effective strategy? Reassessing your perceived "worth" and focusing on meeting the unique needs of your clients. 🚀
In this insightful episode, we explore the importance of providing value to clients and how it can elevate your worth as a virtual assistant. 💪 From understanding your unique strengths to tailoring your services to meet client demands, we'll discuss actionable strategies for success. 🌟
Join us as we offer real-life examples and practical tips to help you stand out and thrive in the digital age. 🔍
Whether you're a seasoned VA or just starting out, this episode offers invaluable insights to help you unlock your full potential and achieve success in your virtual assistant career. 💼
Don't underestimate your worth – embrace it and watch your opportunities multiply! 💬✨
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© Lyn Prowse-Bishop – The Virtual Business Show
Referenced shows:
Let’s Talk About Rates
VA Training – Do Your Homework (exclusive subscriber content)
What Do I Charge? (subscriber exclusive content)
Ep 37: Let’s Talk About Rates Baby
VA Rates: Insights, Considerations, and Pricing Strategies! 💼💰 Join us for a candid discussion on one of the most hotly debated topics in the VA industry: rates. 💬 From how to charge to what to charge, the conversation around VA rates is ever-evolving. 🔄 In this podcast episode, we look at a recent discussion surrounding rates, offering insights and considerations to help you set your rates strategically. 💡 We'll explore the role of your experience in an office setting, the influence of your location, and the importance of valuing your expertise appropriately. 🌟 Plus, we'll highlight Nina Feldman's invaluable pricing worksheet, providing a practical tool to guide you in setting rates that reflect your worth. 📊 Whether you're a seasoned VA or just starting out, this episode offers valuable insights to help you navigate the complexities of pricing your services effectively. 💪 Don't miss out on this essential discussion on unlocking the true value of your skills and expertise as a virtual assistant! 🔍🚀
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© Lyn Prowse-Bishop – The Virtual Business Show
Resources:
I mention Nina Feldman’s handy pricing worksheet during the show, which you can find here:
Pricing Worksheet
Ep 36: VA Training – Do Your Homework
Training for Aspiring VAs: Tips for Choosing the Right Path 🎓💼
In this episode, we address the minefield that is training for virtual assistants and offer practical tips for choosing the right path to enhance your skills and expertise. 💡🌐
Join us as we explore the importance of training in today's VA industry, especially for newcomers with little to no experience in office or admin environments. 🚀💬
Discover why investing in specialised training, whether in business management or niche areas, can be invaluable for your professional development. 🔍💪
We'll also discuss how to conduct thorough research and vet potential trainers to ensure you're getting the most out of your investment. 📚✨
Don't miss out on this essential guide – tune in and empower yourself to make informed decisions about your training journey as a VA! 🎙️🔎
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© Lyn Prowse-Bishop – The Virtual Business Show
Resources:
The articles I mention in the podcast are linked below:
* Kathie Thomas: VA Certified – or Certificate?
* Susan Mershon: VA Certification – Why You Don’t Need one
I also include reference to what I consider legitimate, valuable trainers and organisations. I’ve included links to those below:
* Sharon Williams – Online International VA Convention
* Craig Cannings – Freelance University
* Anita Kilkenny (previously Kathie Thomas) – VA Trainer
* Tracey D’Aviero – CAVA and GAVA
* Tawnya Sutherland – VANetworking
* Rosie Shilo – Virtual Business Start Up Course
* Ingrid Bayer – The VA Institute
* Sharon Hunt – Digital COO - Beyond the OMB
* Susan Mershon – The Techie Mentor
For specialist Author and Speaker Assistant training visit here.
This should be plenty to get you on the road to a successful VA practice!
History of the VA Industry infographic – find it here.
Ep 35: The Evolution of the VA Industry
The Evolution of the VA Industry 🌟
Join us as we journey through the evolution of the virtual assistant industry, tracing its roots back to the early 1980s to its present-day diversity and complexity. 💻🚀 In this enlightening podcast episode, we explore how the VA industry has transformed since its inception, from a primarily female-dominated field rooted in traditional administrative roles to a diverse ecosystem encompassing a wide range of specialties and expertise. 💬💼
Join us as we discuss the importance of clarity in client-VA partnerships and the need to understand the distinctions between offshoring, outsourcing, and contracting. 🤝
Plus, we'll highlight Julie Hoflin's insightful infographic, which offers a visual guide to these distinctions, helping clients navigate the vast array of VA options available today. 📊
Whether you're a seasoned client seeking the right VA fit or a VA exploring your niche in the industry, this episode offers valuable insights to help you navigate the evolving world of virtual assistance with confidence and clarity. 🔍✨
Don't miss out on this essential discussion on finding the perfect match in the dynamic world of VA partnerships.
I mention Julie Hoflin’s (Your Versatile VA in British Columbia) infographic in the podcast which highlights the difference between what she terms Offshoring (‘the tasker’), Outsourcing (‘the side hustle’) and Contracting (‘the professional’). You can find it here.
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 34: How I Got Started
Overcoming Fear and Starting Your Business: Lessons from a VA Pioneer! 🌟🚀
Join us for an inspiring journey into the world of entrepreneurship as we uncover the story of starting a business in the face of fear and uncertainty. 💼💪
In this episode, we share the courageous journey of launching a VA business back in February 2000, when the concept of VAs was still novel and technology was far from what it is today. 💻 From navigating the challenges of operating on dial-up internet to overcoming the fear of failure and success, we'll offer valuable insights and practical tips to empower aspiring entrepreneurs on their own journeys. 🌱✨
Whether you're hesitating to start your business due to fear of failure or feeling overwhelmed by the unknown, this episode offers a beacon of hope and encouragement to pursue your dreams with courage and determination. 🌟
Don't let fear hold you back – tune in to discover how to conquer your fears and embark on the path to entrepreneurial success! 🔍💬
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© Lyn Prowse-Bishop – The Virtual Business Show
Resources:
Some of the organisations I mention in the podcast no longer exist. Here’s one to consider joining:
VA Directory (A Claytons Secretary) – including VA Trainer
Freelance University – if you’re after specific training
Podcast: Five Tips for Starting Your VA Practice (exclusive subscriber content)
© Lyn Prowse-Bishop – The Virtual Business Show
Ep 33: The Myth of Work-Life Balance
Striving for Work/Life Integration: Rethinking the Balance for Small Business Owners 🔄🏡💼
Join us as we delve into the evolving concept of work/life balance and explore the notion of work/life integration for small business owners instead. ⚖️
In response to a recent NBN-commissioned study highlighted by The Courier Mail, we examine the challenges and aspirations of entrepreneurs striving to achieve harmony between their professional and personal lives. 💬📈
Discover why traditional notions of work/life balance may no longer suffice in today's dynamic business landscape, and why a more integrated approach could offer greater flexibility and fulfillment. 💡
🌟 Whether you're a seasoned entrepreneur or just starting out, this episode offers thought-provoking insights and actionable strategies to help you redefine your relationship with work and life. 💪🚀
Don't miss out on this essential discussion – tune in and embrace the journey towards work/life integration today! 🎙️✨
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© Lyn Prowse-Bishop – The Virtual Business Show
Resources:
National Museum of Australia: The 8 Hour Day
The Courier Mail: Small Business Owners Lament the Loss of Work Life Balance
Ep 32: You Are Your Best Marketer
Taking Charge of Your Business Marketing: Harnessing Your Unique Voice and Vision! 📣🌟 In the world of business, it's natural to seek support from family and friends in marketing your venture. 🤝💼 However, relying solely on them can sometimes lead to feelings of disappointment or frustration when expectations aren't met. 😔 In this episode, we explore the importance of taking ownership of your business marketing and harnessing your unique voice and vision to showcase your brand effectively. 💡💬 From leveraging your expertise and passion to crafting compelling messaging that resonates with your target audience, we'll share actionable tips and insights to help you stand out in a crowded marketplace. 🚀✨ Whether you're a startup entrepreneur or a seasoned business owner, this episode offers valuable guidance to help you reclaim control of your marketing efforts and drive success on your own terms. 💪🎯 Don't wait for others to market you – take the reins and amplify your business's visibility with confidence and authenticity! 🌟
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 31: Good Quality Clients Who Pay Your Rate
Attracting Quality Clients: Strategies for Setting Your Rate and Negotiating with Confidence! 💼💰
Join us for an insightful discussion on one of the most pressing questions in the VA industry: how to attract quality clients who value your services and are willing to pay your rate without bargaining you down. 💬💰
In this episode, we share practical tips and insights from industry veterans, including personal experiences and advice from renowned experts Sharon Williams and Kathie Thomas. 🌟 From setting your rate strategically to negotiating with confidence, we'll explore proven strategies for attracting clients who appreciate your worth and are willing to invest in your expertise. 💪💡
Whether you're a seasoned VA seeking to elevate your client base or a newcomer navigating the complexities of pricing and negotiation, this episode offers invaluable guidance to help you thrive in the competitive world of virtual assistance. 🚀✨
Plus, we invite listeners to share their own tips and experiences in the comments, fostering a community of support and collaboration. 🤝 Don't miss out on this essential discussion on unlocking the secrets to attracting quality clients and building a thriving VA business! 🔍
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© Lyn Prowse-Bishop – The Virtual Business Show
Links:
OIVAC – http://www.oivac.com
The 24 Hour Secretary – http://www.the24hoursecretary.com
VA Directory – http://www.vadirectory.net
Elizabeth Mary Hancock – https://www.elizabethmaryhancock.com
Other Episodes referred to that you might like to listen to:
Ep 5 – Getting Clients (exclusive subscriber content)
Ep 15 – What do I charge? (exclusive subscriber content)
Ep 19 – Client Purchasing Decisions
Ep 30: Brand Damage Online
Protecting Your Online Reputation: Lessons from Real-Life Brand Damage! 💻🛡️
In this eye-opening episode, we delve into the real-life repercussions of a social media misstep that resulted in serious damage to an online retailer's brand reputation. 💔💼
From sharing a firsthand example to analysing the impact of negative online interactions, we'll explore the importance of safeguarding your online reputation in today's digital age. 🌐🔍 Join us as we dissect the key factors that contributed to the brand's downfall and uncover valuable lessons for protecting your own reputation online. 💡
Whether you're a business owner, marketer, or social media manager, this episode offers actionable insights and best practices to help you navigate the complexities of online reputation management with confidence and resilience. 🚀✨
Don't wait until it's too late – tune in to learn how to mitigate risks and build a strong, positive online presence that reflects the true essence of your brand! 🌟👍
References:
Women’s March:
https://www.womensmarch.com/mission
https://en.wikipedia.org/wiki/2017_Women’s_March
Previous Podcast:
Ep 23 – Are you killing your online reputation
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 29: More on Continuing Education
The Power of Continuing Education for VAs: Staying Ahead in a Tech-Driven World! 📚💻
In this brief yet insightful follow-up podcast, we shine a spotlight on the importance of continuing education for virtual assistants. 🌟💼 As technology continues to evolve at a rapid pace, staying abreast of the latest trends and developments is essential for VAs to remain competitive and provide top-notch service to their clients. 💡
Join us as we discuss the benefits of ongoing learning and share practical tips for staying ahead of the game in a tech-driven world. 🚀
From online courses and webinars to industry conferences and networking events, we'll explore a variety of avenues for expanding your knowledge and skill set as a VA. 🌐✨
Whether you're a seasoned professional or just starting out, this episode offers valuable insights to help you prioritise continuing education and unlock new opportunities for growth and success in your virtual assistant career. 🎓🔍 Don't underestimate the power of learning – tune in to take your skills to the next level and thrive! 🌟📈
Conferences to consider:
OIVAC
Australian VA Conference
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 28: Peaks and Troughs in Business
Business Ebbs and Flows: Strategies for Thriving in the Ups ... and Downs! 📉📈
In this episode, we explore the inevitable peaks and troughs that come with running a business and share practical strategies for navigating through the lows. 💼💡 From maintaining resilience and adaptability to seeking support and staying focused on your long-term goals, we'll discuss actionable tips to help you weather the storm and emerge stronger than ever. 🌟
Join us as we delve into real-life examples and personal anecdotes, offering inspiration and guidance for entrepreneurs facing challenging times. 💪🌱
Whether you're experiencing a temporary setback or preparing for future uncertainties, this episode provides valuable insights to help you stay resilient and thrive in the ever-changing world of business. 🚀✨
Don't let the lows define you – tune in to discover how to turn challenges into opportunities and emerge victorious on your entrepreneurial journey! 🔍💬
Some useful network links:
Australian Association for Virtual Industry Professionals
VA Directory
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 27: Can They Do That??
The Rise of Low-Cost Service Providers: Legalities and Implications for VAs in Australia! 💼💰
Join us for a thought-provoking discussion on the emergence of low-cost service providers offering services for $5 per hour or less, both offshore and now right here in Australia. 🌏🇦🇺 In this episode, we explore the legalities and implications of such pricing strategies, raising important questions about fair competition, labor standards, and the value of professional services. 💬💡
From understanding your rights and obligations as a VA to navigating the complexities of pricing your services competitively, we'll provide insights and guidance to help you thrive in a competitive marketplace. 🚀💪
Whether you're concerned about undercutting by cheap labor providers or exploring strategies to differentiate yourself and uphold industry standards, this episode offers valuable perspectives and practical tips to help you navigate the changing landscape of virtual assistance in Australia. 🔍🌟
Don't miss out on this essential discussion on protecting your livelihood and preserving the integrity of the VA industry in an era of unprecedented competition! ✨🔒
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© Lyn Prowse-Bishop – The Virtual Business Show
Related to this topic:
You might also like our exclusive subscriber only episode: Episode 15: What Do I Charge?
Resources:
I refer to the ATO’s employer -v- contractor tool. The link is here.
Ep 26: Your Digital Legacy
Planning Your Digital Legacy: The Afterlife of Your Online Presence! 💻⚰️ In this episode, we delve into the often-overlooked topic of digital legacy and explore what happens to our online presence after we pass away. ⚰️ From social media profiles to blogs and websites, our digital footprint can leave a lasting impact long after we're gone. 💻🕊️ Join us as we discuss the importance of planning your digital legacy and share practical tips for preserving and managing your online accounts and assets. 📝💡 Plus, we highlight valuable resources and platforms like New Scientist's Digital Legacy series and Heaven Address for creating online memorials. 🌐🌹 Whether you're contemplating your own digital legacy or assisting a loved one in planning theirs, this episode offers valuable insights to help you navigate this sensitive and often complex aspect of modern life. ✨ Don't wait until it's too late – tune in to learn how to leave behind a meaningful and lasting digital legacy that honours your memory and brings comfort to those you leave behind. 🌟 You can find some more great articles on this topic at New Scientist For an online memorial off Facebook check out Heaven Address
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 25: Do you Brand Your Car?
Beyond the Screen: Cultivating a Positive Real-Life Reputation for Your Business! 🌟👔 In this episode, we shift our focus from online reputation to real-life reputation and explore the importance of creating a positive impression for your business beyond the digital realm. 🚗👕 Whether it's branding your car or clothing with your business name or logo, every interaction and behavior is a reflection of your brand's values and professionalism. 💼 💬 Join us as we discuss strategies for cultivating a strong real-life reputation, from delivering exceptional customer service to fostering a culture of integrity and accountability among your staff. 💡💪 Plus, we'll explore the impact of small gestures and personal interactions on shaping perceptions of your business in the community. 🌟🤝 Whether you're a solo entrepreneur or leading a team, this episode offers valuable insights to help you leave a lasting and positive impression in the offline world. 🌐✨ Don't underestimate the power of real-life reputation – tune in to learn how to build trust and credibility through every interaction and encounter! 🌟
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 24: Are You Killing Your Online Reputation – Part 2
Online Etiquette: Maintaining Professionalism in Colleague Interactions! 💻 Join us for the second part of our series, "Are You Killing Your Online Reputation," where we delve into the complexities of interacting with colleagues online and share guidelines for navigating social media pitfalls. 💬💻 In this episode, we address the concerning trend of declining civility in online interactions, particularly among colleagues. 📉👥 From prioritising drama over support to succumbing to the temptation of negative discourse, we'll explore common pitfalls and offer practical strategies for fostering a culture of professionalism and respect in online spaces. 💼💡 Plus, we'll share insights from recent online experiences, highlighting the importance of thoughtful engagement and constructive dialogue in maintaining a positive online reputation. 🌟 🚀 Whether you've witnessed the erosion of online civility firsthand or are seeking guidance on navigating colleague interactions with grace and professionalism, this episode offers valuable insights to help you thrive in the digital age. 🔍✨ Share your thoughts in the comments – let's foster a culture of positivity and collaboration while preserving the integrity of online discourse! 💬🌐
(Did you miss Part 1? Find it here.)
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 23: Are You Killing Your Online Reputation – Part 1
The Power of Perception: Navigating Social Media with Care and Caution! 📱🔍 In today's digital age, social media has become an integral part of our personal and professional lives – but are you mindful of the impact of your online presence at all times? 💭💻 In this episode, we explore the importance of exercising caution and mindfulness when navigating social media, particularly for business promotion. 🌐💼 From understanding the potential reach and audience of your posts to staying on-brand and adhering to professional standards, we'll discuss practical strategies for safeguarding your reputation and maximising the positive impact of your online presence. 💡🚀 Plus, we'll share Sharon Williams' insightful 5:3:2 rule for social media content, offering a valuable framework for maintaining a balanced and effective online strategy. 🌟✨ Whether you're a seasoned social media user or just starting out, this episode offers valuable insights to help you navigate the complexities of online communication with care and confidence. 💬 Remember: once it's online, it's online forever – so let's make sure our digital footprint reflects our values and aspirations! 💻🌟
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 22: Putting the ‘Social’ Back into Social Media
Rediscovering Social Connection in the Digital Age: Navigating the Pitfalls of Social Media! In this episode, we delve into the evolving landscape of social media and reflect on the lost art of genuine social connection in the digital age. 🌐💬 From Facebook's constant updates to the prevalence of drama and negativity online, we examine how our focus on the platform's flaws may overshadow its potential for fostering meaningful connections. 📱✨ Join us as we explore the role of social media as a tool for communication and community-building, emphasising the importance of reclaiming the essence of genuine social interaction amidst the noise of online discourse. 🤝💭 If you're feeling overwhelmed by the constant changes on social media or yearning for deeper connections in a digital world, this episode offers valuable insights and perspectives to help you navigate the complexities of modern communication with intention and authenticity. 🚀🌟 Reignite the spirit of true social engagement and rediscover the joy of meaningful connections in the digital age! 🔍🌈
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 21: Social Media a Waste of Time
Social Media: Dispelling the Myth of Time Wastage! ⏰ In this episode, we challenge the common perception of social media as a time-wasting activity and explore its potential as a valuable tool for personal and professional growth. 📈 From networking and brand building to market research and customer engagement, we'll uncover the myriad ways in which social media can be leveraged to drive business success and personal development. 💼💡 Join us as we debunk the myth of social media time wastage and highlight the importance of strategic and purposeful usage in maximising its benefits. 🚀💬 Whether you're a business owner, entrepreneur, or social media enthusiast, this episode offers practical insights and actionable tips to help you unlock the true value of social media in your life and career. 🌟✨ Don't let misconceptions hold you back – tune in to discover how to harness the power of social media to achieve your goals and aspirations.
Tip: Here’s a great tool for helping you get on top of your social media posting! Meet Edgar
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© Lyn Prowse-Bishop – The Virtual Business Show
Ep 20: Admin Work Unskilled?
The Value of Administrative Work: Dispelling Misconceptions and Celebrating Skills! In this episode, we challenge the misconception that administration or clerical work is "unskilled" and explore the valuable expertise and capabilities required in these roles. 💼💡 From organisation and time management to communication and problem-solving, we'll highlight the diverse skill set and essential contributions of administrative professionals in today's workforce. 🌟 💬 Join us as we examine societal perceptions of administrative work and invite listeners to share their thoughts and experiences in the comments below. 🗣️ 🔍 Whether you're an administrative professional, business owner, or member of the general public, this episode offers valuable insights and perspectives to help redefine the narrative surrounding administrative roles and celebrate the skills and expertise of those who excel in them. 🎉✨ Don't underestimate the value of administrative work – tune in to join the conversation and challenge outdated stereotypes! 🚀
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© Lyn Prowse-Bishop – The Virtual Business Show