Future of Finance
By UK Finance
Future of FinanceOct 11, 2023
The future of payments
In this episode we consider what is in store for the payments landscape in the UK. How are the major payment rails evolving or being overhauled? Who is responsible for these changes and for enabling innovation to flourish? And is the financial services industry ensuring future consumer and business needs will be met?
Join us as we explore UK Finance’s response to the Future Payments Review, the emerging challenges and opportunities on the horizon, and much more.
UK Finance's Digital Innovation Summit is taking place on Tuesday 31 October at 155 Bishopsgate, London. Our 2023 flagship event will focus on ‘Driving forward the future of finance’. Register today: bitly.com/wt7rvtrh
Podcast speakers:
Briony Krikorian Slade, Principal, Payments, UK Finance Paul Horlock, Chief Payments Officer, Santander Hamish Thomas, Partner, Deloitte
The future of AI in finance
In this episode, we explore the transformative impact of artificial intelligence (AI) in financial services. Discover how AI is revolutionising areas such as statistical predictions, risk management, marketing and predictive AI, and gain insights into the future of financial services powered by cutting-edge technology.
UK Finance's Digital Innovation Summit is taking place on Tuesday 31 October at 155 Bishopsgate, London. Our 2023 flagship event will focus on ‘Driving forward the future of finance’. Register today: bitly.com/wt7rvtrh
Podcast speakers:
Walter McCahon, Principal of Data Policy, UK Finance
Adrian Oest, Partner, Oliver Wyman
The future of quantum in finance
Large technology firms such as IBM, Google, Amazon and Microsoft are all in the process of developing quantum hardware, which has the potential to contribute greatly to the fields of security, finance, AI, Big Data, and much more.
What impacts will the development of this technology have on industries like the financial sector where the protection of data is an imperative? What existing problems can be solved by quantum computing? And what opportunities are there for security, data, and cryptography? Tune in as we discuss this rapidly-emerging technology and the fascinating opportunities on the horizon.
UK Finance's Digital Innovation Summit is taking place on Tuesday 31 October at 155 Bishopsgate, London. Our 2023 flagship event will focus on ‘Driving forward the future of finance’. Register today: bitly.com/wt7rvtrh
Podcast speakers:
Adam Avards, Principal, Cyber and Third Party Risk, UK Finance
Xavier Carpent, Assistant Professor, University of Nottingham
Nick Levy, Senior Technology Business Leader, IBM Consulting
Wenmiao Yu, Co-Founder and Director of Business Development, Quantum Dice
The future of open banking
In this episode, our Director of Digital Technology and Innovation, Phillip Mind, is joined by Jack Wilson, Head of Public Policy, TrueLayer and Hetal Popat, Head of Open Banking, HSBC. Our speakers discuss the future of open banking, the challenges and opportunities for consumers, businesses and merchants, and the regulators' vision for the future of open banking.
UK Finance's Digital Innovation Summit is taking place on Tuesday 31 October at 155 Bishopsgate, London. Our 2023 flagship event will focus on ‘Driving forward the future of finance’. Register today: bitly.com/wt7rvtrh
Podcast speakers:
Phillip Mind, Director of Digital Technology and Innovation, UK Finance
Jack Wilson, Head of Public Policy, TrueLayer
Hetal Popat, Head of Open Banking, HSBC
The future of money
In the first episode of season 2, we discuss the future of money and how this is likely to impact on the wider future of payments. We explore whether the UK is falling behind, as hinted at in the recently announced Future of Payments Review, chaired by Joe Garner. And finally, what kind of infrastructure we need to deliver this future vision for money and payments.
UK Finance is excited to announce that our Digital Innovation Summit is taking place on Tuesday 31 October at ETC, 155 Bishopsgate, London. Our 2023 flagship event will focus on ‘Driving forward the future of finance’. Register today: bitly.com/wt7rvtrh
Podcast speakers:
- Rhiannon Butterfield – Principal, Payments, Innovation and Resilience, UK Finance
- Tony McLaughlin – Emerging Payments & Business Development, Citibank
- Alla Gancz – Partner, FS Technology Consulting, Payments, EY
How cloud adoption can support business needs
This podcast looks at how cloud adoption can bring benefits beyond technological requirements by optimising existing services and potentially delivering return on investment which if done correctly can drive business change and innovation.
Speakers:
- Ian Burgess – Director, Cyber and Third Party Risk, UK Finance
- Marcus Martinez – Financial Services Industry Manager for EMEA, Microsoft
- Nick Merriman – Financial Services Advisory Lead Europe, Avanade
Enabling cyber resilience in the cloud
The adoption of cloud computing services has continued to play a significant role in how the financial sector innovates and invents across its technological environment and now more than ever, the importance of security has taken centre stage.
In this episode, Oge Udensi, UK Finance’s Principal, Cyber Security sits down with Sarah Armstrong Smith, Chief Security Advisor in Microsoft’s Cybersecurity Solutions Area and Ian Benson, Partner within PwC's Cyber Security Practice where he leads the UK financial services cyber team.
The panel of experts discuss the state of cyber security and explore the ways in which the financial sector continues to react and respond to the impact of cyber threats and attacks both within individual organisations and the sector.
The panel also delves into the cloud adoption and cyber/operational resilience intersection, discussing the many ways the sector can embed cyber resilience as it progresses in its cloud adoption journey.
Banking in the age of the digital economy
Driven by technology strategy, consumer demand, changing work patterns and the response to Covid-19, the economy has become increasingly digital. In this podcast, we dive into what the emerging digital economy is, what firms are doing to respond both here in the UK and Europe and how firms can equip themselves to support their customers’ future needs and be at the heart of the recovery.
ESG and the technology intersection: what you need to know
The term Environmental, Social and Governance (ESG) has become synonymous with a global movement towards a better world, a world of greater diversity and inclusion where there is wealth and opportunity for all. In the last year alone, huge progress has been made across the UK and we have come to the ever-present realisation that the financial sector and markets have a significant role to play in ESG. We do a great job today delivering financial outcomes, but we are not yet optimised to deliver sustainable ones nor are we fully ready to do so.
In this episode, Oge Udensi, our Principal, Cyber and Third Party Risk sits with David Cox, Digital Strategist in the worldwide Microsoft Financial Sector group with a focus on sustainability, to explore the growing need for ESG across the financial sector. They will also discuss its impact on technology adoption and what organisations must do to stay on top of their ESG agenda.
How to build cyber resilience into supply chain relationships.
The cyber landscape has in recent times experienced a rise in supply chain cyber-attacks such as the Solar Winds Orion cyber breach, the Microsoft Exchange Server breach, Print Nightmare Vulnerability, and the Colonial Pipeline cyber breach. The financial sector has seen its fair share of threats, incidents and attacks as a result of vulnerabilities identified from supply chain providers and recognises the need for better third party cyber capabilities. While we acknowledge efforts from the regulators and the government in providing guidelines and policies that help mitigate risk, on the podcast today we will explore the role technology and cyber security organisations play in third-party cyber resilience and the need for sustained impact. Oge Udensi, Principal, Cyber and Third Party Risk is joined by Scott Register, Vice President, Security Solutions from Keysight and Vincent Payne, Director of Technology and Services from Arrow ECS to delve into this important topic.
Transforming Data Collection
In February 2021 the Bank of England published its ‘Transforming Data Collection: a plan for 2021 and beyond’ report. This followed the review launched with the publication of the discussion paper ‘Transforming data collection from the UK financial sector’, in January 2020. It identified three questions that need to be addressed:
- Defining and adopting common data standards
- Modernising reporting instructions
- Integrating reporting
Jonathan Middleton, Director, Digital and Data at UK Finance is joined by Angus Moir, Bank of England, and Anna Mazonne, Servicenow to discuss this important topic as we look at this area of transformation in 2021 and beyond.
Speakers:
- Angus Moir, Bank of England
- Anna Mazonne, Servicenow
- Jonathan Middleton, UK Finance
Enabling cyber resilience in a hybrid world
Ongoing cyberattacks further highlight the need for cyber resilience across all organisations. The UK Finance initiated Financial Sector Cyber Collaboration Centre (FSCCC) helps members respond to attacks, enabling them to understand and mitigate the threat. But there is always more that can be done and in this podcast we will look at how organisations can better protect themselves in an environment dominated by digital transformation.
Ian Burgess, Director, Cyber and Third Party risk is joined by Sarah Armstrong-Smith, UK FSI Chief Security Advisor and Elizabeth Tyler, Senior Program Manager, both from Microsoft to discuss this important topic.
The Workplace of the Future
With a light now on the horizon thanks to the arrival and roll-out of vaccines, but the threat of COVID-19 never far away, now is the time to ask questions as to what the workplace of the future will look like, and how firms can best utilise now-proven technologies to support their staff, no matter where they are logging on.
In this podcast we will be turning our minds to the future. Specifically, the future of work, workplaces, and even we need to go into an office to do our work at all.
Andrew Rogan, Director, Operational Resilience at UK Finance is joined by Helen Wilson, Director of Modern Work - Customer Success at Microsoft, and Graham Hodgkin, Head of Communications and Culture at SMBC.
The Future of Money? Global developments of Central Bank Digital Currencies
Central Bank Digital Currencies have hit the news recently with papers produced by several central banks, and trials live in different jurisdictions. In this episode we discuss what a Central Bank Digital Currency is, the key drivers for its development and how different countries are approaching it.
Joining Jonathan Middleton, Director, Technology and Digital Policy Delivery Coordination at UK Finance is Hedwige Nuyens, MD International Banking Federation and John Ho, Head, Legal, Financial Markets at Standard Chartered.
Transformation Trends for 2021: Our Predictions
What key technology trends will drive financial services in 2021?
With technology and digital transformation rapidly changing our industry, what does the future look like? In this episode we make predictions about key technology trends that will drive financial services in 2021.
Jonathan Middleton, Principal, Digital and Technology Policy at UK Finance is joined by Teodor Blidarus, Founder and CEO of FintechOS to talk about the next era of personalisation, how customer experience will no longer be a buzzword, digital transformation journeys reaching a cross-road, no code/low code development, Bank as a Service and Central Bank Digital Currencies.
The Bank of the Future: Smarter, Faster, Intelligent
With technology and digital transformation rapidly changing our industry, is it enough to simply invest in the latest technologies (AI, machine learning) or should firms be thinking further into the future, to consider the lifecycles of their customers, and how other technologies (big tech, cloud, digital assets) could transform their technological architecture across the whole ecosystem?
Listen to the latest episode in our podcast series to explore what the bank of the future will look like.
What business model will future banks need and what will its enterprise architecture be? What do firms need to do to get there? How has COVID-19 changed how firms are looking to make this journey and once the technology is implemented - what changing consumer behavior trends will drive future customer interactions with firms?
Discussing this and more, Jonathan Middleton, Principal, Digital and Technology Policy at UK Finance, is joined by:
- Sarah Rench, Director of AI and Industry Solutions, Avanade
- Jayne Wickins, UK Banking Director, Financial Services, Enterprise Commercial, Microsoft
- Puja Prabhakar, Executive, Head of Banking and Capital Markets, Avanade
Continuity and Crisis Management in the Age of Covid-19
In 2020 hard lessons have been learnt about crisis management and the importance of horizon threat scanning. No industry is thinking harder about these lessons than financial services. Business continuity, crisis management, and doing whatever it takes to keep the wheels turning are principles long ingrained in those who move our money around, principles which paid off when COVID-19 came knocking.
Has the prevailing crisis management model in financial services – one relatively unchanged for 25 years – served us well? Is it still fit for purpose? And are there are lessons to be learned from other industries who perhaps have done this better?
Discussing this and more, Andrew Rogan, Director, Operational Resilience at UK Finance, is joined by:
- Will Packard, Managing Principal, Capco
- Tim Armit, Business Continuity Manager, Post Office
How to build a bank in 20 days
Technology and digital transformation is rapidly changing the face of financial services, how customers consume those services and firms deliver them. This latest episode explores how that transformation means a bank can now be built in just 20 days and considers what this means for future business models.
We look at how the bank was built so quickly, cover the key differences between firms that are digitising (wave 2) and consider how they will operate in an ecosystem model (wave 3). We also discuss the challenges and opportunities for financial services of this ecosystem model.
Discussing this and more, Jonathan Middleton, Principal, Digital and Technology Policy at UK Finance, is joined by:
- Justin Fitzpatrick, CEO and Co-founder of DueDil
- Mike Kennelly, Senior Director in PwC UK Financial Services Technology consulting practice
The Future of Finance a year on: A conversation with Huw van Steenis and Lord Macpherson
It has been a year since Huw van Steenis published his Future of Finance review. As a senior adviser to Mark Carney he led the review into the future of the UK’s financial system, and what it might mean for the Bank of England's agenda over the coming decade.
One year on and in a very different socio-economic environment, what does the reports architect think of the progress that has been made, and where the Bank and wider industry should be focusing their energies? Has the pandemic accelerated the digital transformation shift? Is the industry making progress at sufficient pace? How can technology strengthen firms’ operational resilience? How has consumer behaviour changed? And how can regulators and the financial services sector support the transition to a carbon neutral economy?
Discussing this and more, Hannah Gurga, Managing Director, Digital Technology & Cyber and Chief of Staff at UK Finance, is joined by:
- Huw van Steenis, Group Managing Director and Senior Adviser to the Chief Executive of UBS (and former Senior Adviser to Mark Carney, the Governor of Bank of England)
- Lord Nick Macpherson, Chairman of C Hoare & Co, and former permanent secretary of the Treasury.
Transforming Customer Experiences
This episode explores how technology is transforming a firm’s relationship with its customers. In recent years there has been an acceleration in Digital Transformation which has brought unique opportunities and challenges for firms and customers. How do we ensure the human element remains throughout the process? What will banking of the future look like? How do we use big data to create contextual engagements with customers?
Discussing this and more, Jonathan Middleton, Principal, Digital and Technology Policy at UK Finance, is joined by:
- Peter Barrett, Global Marketing Lead, Financial Services at Avanade
- Janet Jones, Industry Strategy Lead for Financial Services at Microsoft UK
See all episodes at www.ukfinance.org.uk/podcasts
Technology Transformation
Technology is transforming all aspects of financial services, including how firms interact with their customers, develop new business models, and how they enable their staff. In this first episode we are joined by Avanade and Microsoft to explore how technology is transforming the workplace and the workforce. See all episodes at www.ukfinance.org.uk/podcasts