
Unlabeled Leadership
By Gary DePaul
About Gary A. DePaul, PhD: www.garyadepaul.com


161: Keren Tsuk Leads by Example
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 161, Keren Tsuk talks about a phrase that has influenced her. She shares a story about how injuring herself while walking on a mountain helped her learn to lead by example. Keren then advises us to become more effective at leadership.
Prologue
Dr. Keren Tsuk is a consultant, keynote speaker, and thought leader in 21st-century leadership. Keren specializes in helping companies reach their full potential using mindfulness techniques.
With more than 20 years of experience guiding global organizations through growth processes, Keren excels at working with senior management teams, helping executives find their inner wisdom and maximize their leadership potential. Keren lectures at international conferences and teaches at universities like PolyU in Hong Kong, Lahav Executive Education, Tel Aviv University, and IDC Herzliya. Keren’s Ph.D. is on leadership at 21st-century organizations.
Keren hosts a podcast, Mind Your Leadership, which covers conversations with thought leaders, CEOs, and managers from various organizations about leading mindfully.
01:32Part 1: Bringing Ourselves Completely to the Workplace
07:27Part 2: People Fully Show Up When You Do
15:00 Part 3: Busy People Need to Pause and Create Space
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Keren’s LinkedIn Profile, website, Facebook, Twitter, YouTube, Instagram
Keren’s podcast, Mind Your Leadership
Keren’s book, Mindfully Wise Leadership
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

160: Ginny Clarke Encourages Fundamental Listening
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 160, Ginny talks about advice from her father, provides performance feedback to team members at Google, and advises us about making needs explicit.
Prologue
Ginny is a conscious leadership expert with more than three decades of experience in executive recruiting, talent management, and commercial real estate. She is passionate about helping individuals and organizations build strong cultures rooted in conscious choices and personal accountability.
Ginny authored Career Mapping: Charting Your Course in the New World of Work. She hosts the Fifth Dimensional Leadership podcast. She holds an MBA from Northwestern University's Kellogg School of Management and a BA in French and Linguistics from the University of California at Davis.
01:32 Part 1: What Do You Want?
13:44 Part 2: Quality Feedback Involves Inquiring, Listening, and Caring
18:50 Part 3: Activate the Good in Others
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Jenny’s LinkedIn Profile, website, blog, YouTube, Facebook, TikTok, Instagram
Jenny’s book: Career Mapping, Charting Your Course In The New World Of Work
Sample of some of Jenny’s videos: Find Your Voice, Rethinking Your Job Search, Becoming Your Own Compass
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
The 2022 HRBP Report Lead on!

159: Rusty Gaillard Helps You Reframe to Succeed
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 159, Rusty Gaillard explains what someone said that helped him confront his own limited thinking. He then shares a story about how an Apple executive challenged his team to achieve an improbable customer experience goal. He concludes with advice to help you achieve success.
Prologue
Having had more than twenty years of corporate experience (Apple, PG&E, and GE), Rusty changes lives through keynote speaking, executive and career coaching, and writing. He has authored Breaking the Code, which helps you address your self-image limitations. As Rusty states, “When you overcome the internal resistance, you have the freedom and power to make the impact you desire.”
02:04 Part 1: Put Aside Limited Thinking
07:10 Part 2: Change How You Think About Problems
17:33 Part 3: Envision Success
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Rusty’s LinkedIn profile, website, Twitter, YouTube (check out his Motivation Monday video series), blog
Rusty’s book: Breaking The Code: Stop Looking for Answers and Start Enjoying Life (paperback, Kindle, and audiobooks)
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

158: Sheri-ann McLean Develops and Values People
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 158, Sheri-Ann Mclean talks about something a lecturer said that inspired Sheri-ann. She then tells the story about recognizing and appreciating her staff, even when it meant spending her money. Sheri-ann then advises us on how we can strengthen our leadership. She also shares a John Maxwell quotation.
Prologue
Born and raised on the beautiful island of Jamaica in the cool hills of St Mary, Sheri-ann now resides in Leicester, Massachusetts, United States. Through McLean Coaching and Consulting, LLC, she offers services in life coaching, leadership training, speaking, administering DISC, and facilitating the Leadership Game. She holds multiple certifications, including being designated as a Maxwell Leadership Certified Team Member.
02:04 Part 1: Limitations
07:10 Part 2: Show Value by Developing and Recognizing Others
17:33 Part 3: Invest in Yourself
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Sheri-ann’s LinkedIn Profile, website, bio, company LinkedIn page, YouTube, Instagram, Facebook, Calendly
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

157: Janet Dell on Facing Your Fears and Resilience
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 157, Janet Dell talks about a mentor’s comment that puts difficult challenges into perspective. She then shares a story about how a CEO helped an organization move forward after a few people harmed the business’ reputation. Janet ends with some advice to help us handle challenging problems.
Prologue
Janet has been recognized as a Woman to Watch by Business Insurance magazine and has received several awards for product technology innovation. She is the President of Freeman Company, whose career journey has included success in global sales, digital transformation, process improvement, and worldwide client management. Janet is a dynamic and empathetic leader who develops opportunities for Freeman, its customers, and its people. She succeeds by putting people first. She encourages her teams to embrace change through constant communication, continuous learning, pragmatic thinking, and tenacity.
01:20 Part 1: Facing Your Fears, Pivoting, and Strengthening Your Resilience
05:13 Part 2: Courage of a CEO
09:48 Part 3: Write It Down
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Janet’s LinkedIn Profile, company website, bio, LinkedIn company page
Janet’s LinkedIn articles
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

156: Michael Teape Helps You Connect to What’s Needed
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 156, Michael Teape talks about a life-changing moment that helped him overcome imposter syndrome and receive feedback in a new way. Michael then talks about how a CEO helped his company think differently during the COVID disruption. That led to a story about how an electrical company handled freezing telegraph lines that started by thinking about bears and honey. Next, Michael advises us to use three questions to guide one-to-one conversations with direct reports.
Prologue
Since 1994, Michael has been conducting business and personal effectiveness design and delivery training, coaching, train-the-trainer, and training strategy development for a wide spectrum of clients. Michael is the owner and lead training consultant of Teape Training International (or TTI). Through TTI, Michael and his colleagues partner with clients through the entire learning strategy and curriculum development processes.
01:43 Part 1: Missing the Whole Picture
10:32 Part 2: Honey on the Telegraph Poles
24:17 Part 3: Power of the One-to-One
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Michael’s LinkedIn Profile, website, LinkedIn company page, Facebook, one-page bio
You can schedule time with Michael for an executive presence call.
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

155: Celine Schillinger Co-Creates with A Social Movement Perspective
In Season Three, I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 155, Celine describes how a letter to her CEO sparked a social movement. She shares a Helen Bevan quotation. Celine then talks about how she worked with the Chief Quality Officer, who demonstrated what it means to lead. Celine became the company’s Head of Innovation and Engagement for Quality. Celine advises us on how to free people from our own solutions and establish conditions for collective solutions to happen.
Prologue
Celine is a speaker, podcaster, and expert in “engaged leadership serving human innovation globally.” She authored the book, Dare to Un-Lead, and has several blog posts as well. While a native of France, Celine has worked in Vietnam, Southeast Asia, China, Latin America, Africa, Japan, and the United States. Celine has spoken at several organizations and conferences about her expertise in organizational change, team efficiency, and engagement leadership.
01:54 Part 1: A Letter to the CEO
19:35 Part 2: Taking Notes and Community Activism
29:47 Part 3: Nurturing Collective Capacity and the Quality of the Process
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Celine’s LinkedIn Profile, website, Dare to Un-Lead Podcast, Twitter, Instagram, YouTube, Facebook, mastodon, Medium
Helen’s book, Dare to Un-Lead
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

154: Ron Karr Focuses on Outcomes with A Velocity Mindset
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 154, Ron Karr talks about how he helped a client using data to explain a problem. He then shares a story about trust when he was a volunteer emergency medical technician (EMT). He then shares some advice for developing empathy.
Prologue
Ron Karr is recognized as the leading Sales Success Expert and has appeared on multiple media networks. With more than 36 years of sales and leadership experience, Ron shares his insights with global audiences. He has authored Velocity Mindset®, which explains more than his sales methodology: he delivers insight into leadership. Not only is Ron an accomplished keynote speaker, but he is also a Past President of the National Speakers Association—the trade group supporting the top thought leaders in the world.
Part 1: Influence by Telling a Story with Data
Part 2: Trust and Shifting from Being Task-Oriented to Purpose-Orientated
Part 3: Empathy, Questions, and Influence
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Auto-generated Otter Summary (expect some inaccuracies)
Transcript through Otter (expect some inaccuracies)
Episode links
Ron’s LinkedIn Profile, website, blog, Instagram, YouTube, Twitter, Facebook
Ron’s books:
Lead, Sell, or Get Out of the Way
The Complete Idiot's Guide to Great Customer Service
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

153: Amanda Obidike on Becoming More Human
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 153, Amanda Obidike shares a quotation by Ngozi Okonjo-Iweala. In the following story, Amanda talks about how a chairman helped her grow as a general manager. Next, she advises us on how we can strengthen how we lead.
Prologue
Amanda Obidike is the Founding Curator of the World Economic Forum (WEF) Global Shapers, Ozubulu hub, where she leads dialogues and engages communities on future-focused skills, youth, and social development. The Open University has certified Amanda in STEM Education. She is the Founder and Executive Director of the STEMi Makers Africa. In this role, she provides leadership and strategy management. She oversees the design and implementation of sustainable Community projects across 17 sub-Saharan countries by preparing the next generation of Africans with lucrative STEM skills to become experienced in Africa's workforce. Forbes Science described her as the Nigerian changing the culture fabric for young girls to embrace STEM.
Part 1: Inspiring Young Girls and Boys
Part 2: Overcoming Social and Personal Restraints
Part 3: Encouraging Others to Lead
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Amanda’s LinkedIn Profile, website, Twitter, Facebook, Instagram, YouTube
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

152: Dawn Shuler Is a Champion for Helping People
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 152, Dawn Shuler talks about her professional journey and shares a quotation that has helped her understand her journey. She shares a story about her daughter, who illustrates effective leadership. Dawn then advises us on how we can strengthen how we lead.
Prologue
Dawn is the CEO and Founder of The Shuler Group, LLC. She has been working in business and communication all her life. As you will learn, Dawn taught English fresh out of college but then continued her journey to create a successful business. She helps individuals, corporations, and associations achieve more success and a competitive edge by strengthening their leadership, systems and processes, and training. She has thousands of hours of coaching and training executives and mid-level employees at organizations like NASA, the admissions department at a national education association, non-profit foundations, and many small businesses.
01:44 Part 1: The Gift of Seeing What Others Cannot
10:31 Part 2: Be the Champion of the People You Work With
19:50 Part 3: We All Are in Supporting Roles and Are Stars
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Dawn’s LinkedIn Profile, Twitter, website, Facebook
Dawn’s podcast, When People Thrive, Companies Thrive with Dawn Shuler
Gallup article, Great Resignation Really Great Discontent
Don Miguel Ruiz’s book, The Four Agreements
Episode 004: Judy Hale and the Brown Suit
Episode 026: Peter Popovich Explains Emotional Intelligence
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

151 Baiba Žiga Encourages Growth and Systemic Change
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 151, Baiba Žiga talks about what a mentor said that helped her re-evaluate her views on work. She then shares a story about a difficult period of her life in Finland and what she learned from the experience. Next, Baiba shares advice on how we can strengthen our leadership.
Prologue
A brilliant DEI and workplace culture consultant, Baiba Žiga has helped thousands of professionals through her speaking events, leadership coaching, and KOPA, a DEI community. She hosts LinkedIn Live events as well as the 21st Century Change Agent. Baiba is well connected to global professionals who strive to positively change the world.
01:32 Part 1: Re-evaluate How You Work
11:15 Part 2: Finland, Systemic Thinking, and Asking Powerful Questions
24:09 Part 3: The Best Leadership Investment You Can Make
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Baiba’s LinkedIn Profile, website, Twitter, Instagram
LinkedIn videos
Evolving Intercultural Communications
Sally Mousa's LinkedIn profile
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

150: Erik Reis Illustrates the Essence of Leadership
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 150, Erik Reis talks about what his father said that affected his outlook on life. He describes what he learned from workers about his father while working at his father’s business. The experience influenced how he leads. Finally, Erik advises us to meet people where they are.
Prologue
Credentials, schooling, or people’s opinions do not define who Erik is. He defines his life by his continuous pursuit of knowledge, experience, and building relationship. Erik co-founded Nobody Studios where he is the Director of Health and Wellness. His amazing team is ideating, creating, and innovating progressive companies within the healthcare field.
01:58 Part 1: Self-care and Labeling Your Experiences
07:51 Part 2: Helping People to be the Best Version of Themselves
16:33 Part 3: Meet Others Where They Are at
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Erik’s LinkedIn Profile
Episode 099: Mark McNally Has the Courage to Embrace Transparency
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

149: Caroline Harth Helps You Own and Communicate Your Story
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 149, Caroline Harth talks about a Brené Brown quotation. She then shares her journey from being in a law firm to owning her communication consulting business. Caroline then explains how you can own your own story.
Prologue
Caroline's WHY is to guide others in owning their story.
She helps clients clearly communicate who they are and why they matter. Doing so empowers clients to embrace leadership. Caroline knows the power of empathy in business and how authenticity helps professionals craft their unique voices in the corporate world. She is the Founder of Harthcommunications, a cutting-edge communications consultancy rooted in authentic storytelling. Caroline has earned her Ph.D. in legal history and theory of law.
01:53 Part 1: Walking Inside Your Story
11:13 Part 2: From Law to Communications
15:49 Part 3: How to Own Your Story
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Caroline’s LinkedIn Profile, website, Twitter, Instagram, Facebook, Vimeo, YouTube
Brené Brown’s book, Rising Strong
Glennon Doyle’s book, Untamed
Mark Manson’s books
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

148: Alan Carroll Explains Mindful Practice (Bonus)
For bonus episodes, I share conversations that occur between a regular episode’s segments. For Episode 148, Alan Carroll shares the STOP technique and discusses whether keynote speakers should practice frequently or be spontaneous. He then explains what Transpersonal Psychology is.
Prologue
Alan is passionate about giving people the experience of mindfulness and presence through public speaking. Alan is a seeker who discovered his passion for coaching people in the 1970s. He is the founder of Alan Carroll & Associates, which offers mindfulness in action workshops. Alan graduated from San Jose State University with a Masters in Psychology and is the author of The Broadband Connection.
01:22 Part 1: Still the Mind with the STOP Technique
Alan shares a technique that he learned from a podcast with Deepak Chopra.
- S: Stop
- T: Three breathes
- O: Observe your breath or body sensations
- P: Proceed with kindness (awareness and compassion)
06:20 Part 2: Keynote Speaking: Practice or Improvise?
I ask Alan for his opinion about whether keynote speakers should frequently practice their talks or if they should improvise.
12:17 Part 3: Defining Transpersonal Psychology
Alan is a Transpersonal Psychologist. I asked Alan to explain what Transpersonal Psychology is.
_________________________________
Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Alan’s LinkedIn Profile
Alan’s company website, LinkedIn, Facebook, Instagram
Alan’s book, The Broadband Connection
Business Insider text and video, Deepak Chopra offers advice on how to manage stress and find meaning during the pandemic
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

147: Alan Carroll Takes Speaking and Communicating to a New Level
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 147, Alan Carroll talks about leveraging time and space when communicating. He shares a story about accepting vulnerability while training to become a speaker. He then uses an analogy from the book, Jonathan Livingston Seagull.
Prologue
Alan is passionate about giving people the experience of mindfulness and presence through public speaking. Alan is a seeker who discovered his passion for coaching people in the 1970s. He is the founder of Alan Carroll & Associates, which offers mindfulness in action workshops. Alan graduated from San Jose State University with a Masters in Psychology and is the author of The Broadband Connection.
00:56 Part 1: Perform Your Thoughts with Sounds and Silence
10:10 Part 2: Risk Vulnerability to Grow
17:06 Part 3: Taking a Full Breath
_________________________________
Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Alan’s LinkedIn Profile
Alan’s company website, LinkedIn, Facebook, Instagram
Alan’s book, The Broadband Connection
Richard Bach’s book, Jonathan Livingston Seagull
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

146: Sherri McManus and Lou Everett Lead from The Heart
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 146, Sherri McManus and Lou Everett share two John Maxwell quotations, illustrate the practice of leadership in two stories, and advise us on how we can lead more effectively.
Prologue
Sherri and Lou co-own the Lou Everett Group. Sherri is the COO and Executive Leadership Coach, and Lou is the CEO, Business and Leadership Coach. They co-own The Lou Everett Group and are known for their highly effective coaching, teaching, and speaking on the importance of personal growth and how it impacts our Influence as a Leader. Both are Certified Leadership Coaches and Corporate Trainers.
01:33 Part 1: Miracles Happen During Transitions
07:59 Part 2: Policies and Processes Obscure Leadership Practices
19:13 Part 3: Work-Life Harmony
_________________________________
Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Sherri’s LinkedIn Profile,
Lou’s LinkedIn Profile,
Company website, Facebook, LinkedIn, Instagram, Alignable, YouTube
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

145: Csaba Toth Shares Examples of Cognitive Challenges (Bonus)
In the bonus Episode 145, Csaba Toth talks about the amount of work needed to become accomplished. Gary shares with Csaba one of his heroes, Daryl Davis. This leads to a discussion about bridging the gap of differences. Then, Csaba explains how our biases work to find evidence for our beliefs.
Prologue
A native of Hungary and now a UK resident, Csaba has 15 years of experience in setting up start-ups and working with Fortune 500 companies, government agencies, and entrepreneurs. He is a best-selling author and the founder of ICQ Global, a people development organization with more than 160 licensed partners in 42 countries. Csaba has certified more than 80 coaches and consultants globally.
01:22 Part 1: The Unglamorous Side of Entrepreneurs, Coaches, Therapists, and Athletes
03:24 Part 2: Gary’s Hero Is Daryl Davis
08:53 Part 3: Good News Doesn’t Sell
_________________________________
Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Csaba’s LinkedIn Profile, website, Instagram,
Csaba’s book, Uncommon Sense in Unusual Times
Csaba’s Forbes articles
Example Articles by Csaba, two questions and follow-up
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

144: Csaba Toth Focuses on Accurate Thinking
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 144, Csaba Toth explains what a teacher said that is the basis of part of his business. He shares how a Vice President encouraged his managers to develop their leadership. Csaba then advises how we can strengthen how we lead.
Prologue
A native of Hungary and now a UK resident, Csaba has 15 years of experience in setting up start-ups and working with Fortune 500 companies, government agencies, and entrepreneurs. He is a best-selling author and the founder of ICQ Global, a people development organization with more than 160 licensed partners in 42 countries. Csaba has certified more than 80 coaches and consultants globally.
01:53 Part 1: Our Perception Depends on the Quantity and Quality of Information
Csaba explains that the biggest distance between two people is a misunderstanding. Csaba talks about his teenage years, how he studied martial arts, and what a teacher told him. Csaba built a business around what the teacher said.
07:39 Part 2: The Fragility of Certainty and Agreeability
In this story, Csaba explains how a Vice President interacted with regional managers to build their leadership capabilities.
14:47 Part 3: Leveling Up and Self-Inclusion
Csaba advises us to develop purposeful doubt and be blissfully dissatisfied. Csaba also talks about cognitive flexibility, the effect of echo chambers, craving certainty, and knowing yourself.
_________________________________
Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Csaba’s LinkedIn Profile, website, Instagram, Twitter
Csaba’s book, Uncommon Sense in Unusual Times
Csaba’s Forbes articles
Example Articles by Csaba, two questions and follow-up
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

143: Mariah and Byron Edgington Clarify that You Are More Than Enough
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 143, Mariah and Byron Edgington explain the phrase, “You are more than enough.” They then share stories about how people can lift others up. Next, Byron and Mariah share advice on how we can lead more effectively.
Prologue
While Mariah is a retired critical care and emergency nurse, and Byron is a retired helicopter pilot and an Army veteran, both co-authored the new book, Journey Well, You Are More Than Enough. Byron is the author of multiple books, and they both write for BIZCATALYST 360°.
01:31 Part 1: Lifting Others and Appreciating Them
Byron and Mariah explain the phrase, “You are more than enough.” The phrase comes from the title of their new book. Mariah advises how to communicate your message to a broader audience on social media.
09:50 Part 2: Small Acts that Lift Others
Byron shares a story from his work as a commercial helicopter pilot for a hospital. Later, Mariah talks about how acknowledging someone can lift them up.
15:42 Part 3: Vulnerability and Reducing Imposter Syndrome
Byron advises us to embrace vulnerability, and Mariah talks about believing in being worthy.
_________________________________
Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Mariah’s LinkedIn Profile, website
Byron’s LinkedIn Profile, website, Facebook
Their course on Udemy, Journey Well, You Are More Than Enough
Their book, Journey Well, You Are More Than Enough
Byron’s articles on Bizcatalyst360
Mariah’s articles on Bizcatalyst360
Brené Brown, TEDxHouston, The Power of Vulnerability
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

142: Keith E. Smith Cultivates Infectious Energy (Bonus)
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 142, I describe Doshi and McGregor’s three direct motivators. Keith then describes switching to be, do have to experience peace, power, and flow.
Prologue
Keith E. Smith, CEO of Vonco Products, a leading medical device contract manufacturing and consumer flexible packaging producer, has made some recent life-balancing changes that opened him to lead more through connection than strategy.
01:10 Switch to Be Do Have
I begin by describing Doshi and McGregor’s three direct motivators: play, purpose, and potential. Keith explains that we need to switch to be, do, and have, which leads to experiencing peace, power, and flow.
_________________________________
Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Keith’s LinkedIn Profile and website
His company’s website
Two of Keith’s articles:
Unlocking The Potential of Having It All: Part I – The Path of Force
Unlocking The Potential to Having It All: Part II, The Path of Power
Neel Doshi and Lindsay McGregor’s book, Primed to Perform
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

141: Keith E. Smith on Cultivating A Better Path
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 141, Keith E. Smith talks about his transformational journey and how he strengthened his leadership. He talks about how his company was initially affected by COVID but then how his people made a difference in the medical community. Keith then advises us about prioritizations.
Prologue
Keith E. Smith, CEO of Vonco Products, a leading medical device contract manufacturing and consumer flexible packaging producer, has made some recent life-balancing changes that opened him to lead more through connection than strategy. His company has a powerful core value: “We care more: About each other; About our customers; About patients and consumers.”
01:08 Part 1: Intelligence and Knowledge May Be Necessary but Not Sufficient
Keith describes his journey about how he transformed his life at and outside of work.
08:23 Part 2: We Care More
When COVID started, Keith talks about how his company was initially affected. He then explains how the people at Vonco rose to the occasion to make a difference by filling gaps in medical supplies.
13:47 Part 3: Flip It
Keith advises us to change how we prioritize and rethink what’s important.
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Keith’s LinkedIn Profile and website
His company’s website
Two of Keith’s articles:
Unlocking The Potential of Having It All: Part I – The Path of Force
Unlocking The Potential to Having It All: Part II, The Path of Power
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

140: Mike Watson and The Pursuit of A Noble Purpose
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 140, Mike Watson explains something his father said that helped him as a branch manager. He then shares a story about a CEO candidate who didn’t get the job and what happened next. Finally, Mike shares three ways to strengthen how we lead.
Prologue
If you are in the greater Vancouver area, look for Mike. He gets leadership and curates his knowledge and experiences in his new book, Rise Up: Leadership Habits for Turbulent Times. Mike has a strategic planning process that draws the best from executive teams.
01:34 Part 1: Not Telling How
Mike talks about his experience as a first-time branch manager. He explains something that his father said to him.
08:11 Part 2: Rigorous Boot Camp Exercise
In this story, Mike explains how a candidate for a CEO position didn’t get the job and why. It is a fantastic story of determination to change for the better.
18:14 Part 3: Help Them to Be at Their Best
Mike advises us on how we can be more effective at leadership. He shares three things you can begin doing immediately.
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Mike’s LinkedIn Profile, Twitter
Ignite Management LinkedIn company profile, website, YouTube, Twitter
Mike’s book, Rise Up
Adam Grant’s book, Think Again
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership (Second Edition)
The 2022 HRBP Report (free formats available)
Lead on!

139: Katherine McCord Is Inclusive and Embraces Diverse Needs
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 139, Katherine McCord shares an insightful comment made by her father that helped how she lives her life. She then describes a high performer who started working for her that didn’t start by performing well. She explains what her spouse did to improve the employee’s performance. Katherine ends by advising how we can lead more effectively.
Prologue
Katherine is the President of the recruiting and consulting organization Titan Management, and the inventor of the anti-bias Applicant Tracking System, Titan ATS
02:06 Part 1: Resilience and Determination
08:52 Part 2: Bouncing on A Ball
15:28 Part 3: Inclusiveness, Learning, and Firing
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Katherine’s LinkedIn Profile, website, Facebook
Podcast, Career Launch Live
Two of Katherine’s articles:
Recovering the Personal Touch in Recruiting
Neurodiversity in the Workplace
James C. Hunter’s book, The Servant
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

138: Ed Muzio, Iterative Management, DEI, and Welcoming Conflict (bonus)
Episode 138 is a bonus episode that continues the Episode 137 discussion about DEI and cultural management. Ed Muzio describes Iterative Management, the challenge to adapt when things change, and welcoming conflict.
Prologue
Ed Muzio is an engineer who evolved his practice to management consulting. Whether at the c-suite or frontline, Ed helps teams learn to adapt and think systemically and iteratively. Ed has authored three books, including Iterate, now available as an audiobook. Ed also wrote the forward to the Nine Practices of 21st Century Leadership book.
00:58 Part 1: Performance and Iterative Management
Ed describes Iterative Management and the challenge to adapt when circumstances change.
05:54 Part 2: Small Changes Can Make A Difference
Ed advises us to acknowledge and handle conflict.
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How You Can Support the Show
To support the show, make a $0.99 donation. Your support reduces production expenses. https://anchor.fm/unlabeled-leadership/support
Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
No transcript available (future enhancement)
Episode links
Ed’s LinkedIn Profile, website, Twitter, Facebook, video library
Referenced whitepaper, Plant Your DE&I Initiative in a Greenfield, Not a Minefield
Ed’s books
Four Secrets to Liking Your Work
Ed’s previous podcast episodes
137 Ed Muzio, Culture, DEI, and Systemic Thinking
109 Ed Muzio Demystifies Culture
033: Ed Muzio Upgrades Managerial Teams
Neel Doshi and Lindsay McGreager’s book, Primed to Perform
Edith Eva Eger conflict quotation (#37. A Couple that Doesn’t have fights, don’t have intimacy either)
Background Music
You can find all the musical tracks at Envato Elements.
00:14 Theme music: Uplift Corporate Inspire by OlexandrIgnatov
00:41 Women's Day by GentleJammers
05:36 Corporate Uplifting by Alex_MakeMusic
10:59 Fun and Flirty by BrownHouseMedia
Lead on!

137: Ed Muzio, Culture, DEI, and Systemic Thinking
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 137, Ed Muzio explains why the DEI mission is challenging. He defines environmental receptivity and behavioral flexibility as the terms relate to DEI. Finally, he talks about where to begin with DEI and cultural management.
Prologue
Ed Muzio is an engineer who evolved his practice to management consulting. Whether at the c-suite or frontline, Ed helps teams learn to adapt and think systemically and iteratively.
03:08 Part 1: The Organizational Immune System
12:46 Part 2: Environmental Receptivity and Behavioral Flexibility
18:28 Part 3: What Should Your Organization Do?
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Ed’s LinkedIn Profile, website, Twitter, Facebook, video library
Referenced whitepaper, Plant Your DE&I Initiative in a Greenfield, Not a Minefield
Ed’s books
Four Secrets to Liking Your Work
Ed’s previous podcast episodes
109 Ed Muzio Demystifies Culture
033: Ed Muzio Upgrades Managerial Teams
For definitions of DEI, listen to Episode 023: Simma Lieberman Elevates Culture with Diversity, Equity, and Inclusion
A report with DEIB definitions, 2020-2023 Workforce Strategy: Diversity, Equity, Inclusion, Belonging, UCI
Lead on!

136: Mike Thorne on The New P&L: People and Listening
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 136, Mike Thorne shares his story about his own development. He illustrates how to work with employees to support them in their career development. He then recommends a book and advises us on how we can strengthen how we lead.
Prologue
Having served as the CEO of a Synthetic Turf company, President of Russell Athletic Team division, and President of Yankee Candle, Mike has had to read numerous P&L sheets. From his experience in these roles, Mike explains that the most critical P&L is not Profit & Loss but people & listening. Currently, Mike is a Vistage Chair, where he facilitates for small/midsize business owners and coaches subject-matter experts in under 5 employee companies.
01:21 Part 1: Letting Go of the 1000 Pound Weight on Your Shoulders
13:48 Part 2: Tell Me Your Story
18:35 Part 3: It’s Brady Time
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Mike’s LinkedIn Profile, website,
Workbook, How to Build Your Own Personal Trust Community
Episode 026: Peter Popovich Explains Emotional Intelligence
Ryan Holiday’s book, The Daily Stoic: 366 Meditations for Clarity, Effectiveness, and Serenity
Gary's books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

135: Don Kirkey and Ajay Pangarkar on Zelenskyy’s Leadership
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 135, Don Kirkey and Ajay Pangarkar discuss the leadership of President Volodymyr Oleksandrovych Zelenskyy.
Prologue
Don and Ajay have appeared on previous episodes (see links below).
02:26 Part 1: Lead by Example
07:15 Part 2: The Courage to Do What’s Right
17:47 Part 3: Relatability
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Don’s LinkedIn Profile, bio
Ajay’s LinkedIn Profile, bio, Twitter
Related episodes
003, Ajay Pangarkar and The Responsibility to Shine
029, Don Kirkey Connects with Others
032, Don Kirkey Puts Others First
038, Ajay Pangarkar Persuades Professionals to Give Up Control
041, Don Kirkey and Ajay Pangarkar Encourage Growth
095, Kim Campbell Gets to the Heart of Leadership
James C. Collin’s book, Good to Great
Darkest Hour movie, Churchill’s Triumphant Speech
We Shall Never Surrender Speech
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

134: Richard Medcalf Helps You Shift from Incremental to Exponential
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 134, Richard Medcalf describes what someone said to inspire him to pursue an executive coaching career, shares a story about a new CHRO who he coached, and advises how to overcome our biggest bottleneck that holds us back.
Prologue
Richard Medcalf describes himself as “what you get if you were to put a McKinsey consultant, a slightly unorthodox pastor, and Freddie Mercury into a blender.” Richard is an executive coach & leadership consultant to founders, CEOs, and their leadership teams. He is bi-national English/French, lives near Paris, is happily married, and is the proud father of two. Richard is a licensed lay minister in the Anglican Church. He has an insatiable love for spicy food and the electric guitar.
01:30 Part 1: Mastermind with Freddie Mercury
06:44 Part 2: Stuck in the Inbox
13:14 Part 3: Find Your Biggest Bottleneck
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Richard’s LinkedIn Profile, website, Twitter
Richard’s show, The Impact Multiplier CEO Podcast
Select articles:
Exponential Leadership Principles
New CEO onboarding The ultimate guide
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

133: Catalina: A Leadership Story
Episode 133 is a one-off episode that doesn’t follow the standard format. The story that you will hear is about Catalina, a rescued kitten. In the narrative, Gary DePaul shares two insights that can help you strengthen your leadership capabilities and help the people you work with feel more appreciated, understood, and cared for.
While the episode features the audio recording, you can access the video link below.
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Video, Catalina: A Leadership Story
Episode 132: Mike Bassett and Life Lessons from The Ditch
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

132: Mike Bassett and Life Lessons from The Ditch
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 100, Mike Bassett shares how his father influenced him, explains his almost career-ending experience, and shares three lessons from the ditch. He then advises us on how we can lead more effectively.
Prologue
How might someone describe Mike’s character? Hard-working, ambitious, and kind.
For more than 34 years, Mike has practiced civil trial law. He established a well-built law firm, the Bassett Firm. Before that, he experienced a dark period in his life, which reminds us that we are one left turn from being in The Ditch. Mike’s astonishing personal and professional struggles have tested him repeatedly. In Mike’s book, you’ll learn his story that illustrates his character and resiliency. As an attorney, Mike has embraced the hard path of grace and believes in second chances as much as he believes in honesty to his clients.
02:03 Part 1: Do It Right!
05:20 Part 2: In Dark Moments
14:15 Part 3: Teachings and Advice from the Bottom of the Muddy, Craggy Ditch
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Mike’s LinkedIn Profile, law firm website, the firm’s blog
Mike’s podcast, Legal Grounds | Conversations on Life, Leadership & Law
Mike’s book, The Man in the Ditch
About Malcolm Muggeridge
About Cornel West and the quotable quote
About St. Francis of Assisi and how a quotation reflects his teachings
About Herb Kelleher
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

131: Jack Bucalo on Obtaining Softskill Training Buy-In
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 131, Jack Bucalo describes three softskill categories, explains why executives resist buying into softskill training, how to obtain buy-in to softskill training, and explains the advantages to this softskill training approach.
Prologue
Jack Bucalo has authored more than fifty detailed and actionable articles about HR and leadership development. When Jack was the Corporate Senior VP of Human Resources and Chief HR Officer for Fiserv, he partnered with the Chief Executive Officer and the University of Wisconsin at Milwaukee to develop the first Fiserv executive development leadership center.
01:36 Part 1: Describing Softskills and Explaining Buy-In Reluctance
4:38 Part 2: Aligning Softskills to Business Objectives
10:52 Part 3: Summarizing the Main Points
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Jack’s LinkedIn Profile
Jack’s articles
Leadership Development Dilemma: Priority on Soft or Hard Skills?
Leadership Development – The Urgent Need for A Major Paradigm Shift
A New Path Forward to Leadership Development Success
Article with links to research studies: Leadership development is creating a dilemma
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

130: Curtis Odom Stewards Others to Succeed
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 130, Curtis Odom talks about a high school counselor, explains what he learned from the best manager he has ever worked with, and advises us on strengthening how we lead.
Prologue
Dr. Curtis Odom is an experienced entrepreneur, business owner, and former Fortune 100 executive. He is an author, teacher, consultant, and coach who motivates, educates, and inspires others to achieve their highest levels of success both professionally and personally. Curtis served in the Navy, navigated various roles in firms and corporations, and now is an Executive Professor of Management at Northeastern University. He also is a member of the Forbes Coaches Council and Distinguished Principal Research Fellow at The Conference Board.
01:49 Part 1: Lighting a Fire
07:34 Part 2: "Working with" Rather than "Working for"
14:32 Part 3: Feedback Is Something You Have to Ask for
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Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Curtis’ LinkedIn Profile, website, Twitter
Curtis’ book, Things I Heard My Professor Say
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

129: Brad Smith Inspires People to be at Their Best
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 129, Brad Smith shares a story about developing self-awareness, how a bus breaking down led to leadership, and how Brad, as a supervisor, led to increased productivity. Brad then advises us on how we can strengthen our leadership.
Prologue
Brad was an analytical and formulation chemist, a production plant and equipment designer, and a janitor, among other things. Since 1996, Brad Smith started Stellar Insight, Inc. He coaches CEOs and business owners on igniting their business growth. He researches and learns why and how things work and how to make them evolve and get better.
01:36 Part 1: Emotional Self-Awareness
08:01 Part 2: Step In and Make A Difference
13:36 Part 3: Integrity and the Walking Billboard
_________________________________
Robynne Orr is the opening voice narrator. To learn more about her amazing storytelling capabilities, visit Robynne’s website, R.ORR.
Transcript through Otter (expect some inaccuracies)
Episode links
Brad’s LinkedIn Profile, website, company LinkedIn page
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

128: Diego Ugalde Explains that Mistakes Are the Pathway to Growth
128: Diego Ugalde Explains that Mistakes Are the Pathway to Growth
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 127, Diego Ugalde shares a fable by Alan Watts, explains how walking among workers doesn’t give you the pulse of employees, and talks about a conversation that he had with his daughter.
Prologue
As a Navy SEAL, Diego Ugalde served three combat tours in Iraq. He participated in more than 250 highly classified combat and Advanced Special Operations missions. Now retired, Diego is the CEO of The Trident Approach. His team of current and former Navy SEALS teach the best of what they learned from their time in The Teams. They have a Deep Connection to the SELF and to Humanity.
01:03 Part 1: Using a Different Lens
10:42 Part 2: Do You Know Your Own Pulse?
19:47 Part 3: Mistakes, Curiosity, and Growth
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Transcript through Otter (expect some inaccuracies)
Episode links
Diego's LinkedIn Profile, The Trident Approach website, Instagram, Twitter, Facebook, email
Video, Alan Watts ~ The Story of the Chinese Farmer
Greatest asset, FranklinCovey and HarperCollins Leadership Release Book, Master Mentors (read the Todd Davis excerpt)
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

127: Scott Jeffrey Miller with Stories of Humility and Gratitude
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 127, Scott Miller shares what Hyrum W. Smith said to him, talks about a story in which the president of his division showed courage and kindness, and advises us about retaining employees.
Prologue
Capping a 25-year career as a chief marketing officer and executive vice president of business development, Scott Jeffrey Miller currently serves as FranklinCovey’s senior advisor on thought leadership. Scott hosts On Leadership with Scott Miller, the world’s largest and fastest-growing leadership podcast, reaching more than six million people weekly.
01:39 Part 1: Perspective: A Life with No Arms or Legs
06:36 Part 2: Striking a Match at A Gas Station
16:05 Part 3: The Relationship Asset
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Transcript through Otter (expect some inaccuracies)
Episode links
Scott’s LinkedIn Profile, website, books, 100 Coaches profile, Twitter, Facebook, Instagram,
Podcast, FranklinCovey On Leadership with Scott Miller
FranklinCovey website
Episode 087: Ed Gash on Gratitude for Feedback
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

126: Peri Chickering Talks about the Mind-Body Disconnect (bonus)
Episode 126 is a bonus episode in which I share an Episode 125 between-the-scenes conversation. Peri reflects on Part 2, which we just recorded. She makes some remarkable comments about the head and the heart.
After the conversation, I close with a quotation from James C. Hunter. The quotation is from his book, The Servant.
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Transcript through Otter (expect some inaccuracies)
Episode links
Peri’s LinkedIn Profile, website, Twitter, Facebook
Peri’s book, Leadership Flow: The Unstoppable Power of Connection
James C. Hunter’s book, The Servant: A Simple Story About the True Essence of Leadership
Episode 125: Peri Chickering and The Power of the Pause
Episode 8: Ronald Graves Differentiates the Coaching Role
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

125: Peri Chickering and The Power of the Pause
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 125, Peri Chickering shares what a colleague said about how Peri helped her lead more effectively. She then shares a remarkable story about how an administrator forged new connections with faculty members. Next, Peri advises us on how we can strengthen our pause muscle.
Prologue
Peri Chickering is an author, coach, consultant, herbalist, and leadership educator. She has worked in the field of wilderness-based leadership and has run her own leadership school in Colorado and later in South Africa and Bulgaria. Peri has earned her Ph.D. in human and organizational systems. She now lives in New Hampshire with her husband, cat, and two horses and stewards 55 acres of woodlands.
02:22 Part 1: Tolerance for Silence
09:30 Part 2: Courage from the Heart
17:59 Part 3: Slow Down
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Transcript through Otter (expect some inaccuracies)
Episode links
Peri’s LinkedIn Profile, website, Twitter, Facebook
Peri’s book, Leadership Flow: The Unstoppable Power of Connection
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

124: Robin Stimson and the Importance of Being Valued
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 124, Robin Stimson shares a memorable quotation from her mother, talks about the importance of valuing others, and represents those who cannot represent themselves. She advises us about strengthening our ability to be courageous.
Prologue
Robin Stimson is the owner of forwardBravely and is a Manager of Victim Services. She aids individuals who have been injured or lost loved ones. Robin received her Master’s in Social Work from the University of Maryland, Baltimore. She cultivated many resources for families, including a series of grief/trauma workshops, virtual support groups, and shareable videos. Her social work experience has been vital in advocating, educating, and preparing victims for everything from the criminal justice system to loss and renewal.
01:09 Part 1: Accepting Change
07:55 Part 2: Courage and Good Trouble
22:45 Part 3: Strengthening Your Courage Muscle
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Transcript through Otter (expect some inaccuracies)
Episode links
Robin’s LinkedIn Profile and website
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

123: Nigel Paine on Trust, Diversity, and the Pomodoro Technique
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 123, Nigel Paine tells a story about trust, shares three ideas that can help us lead, and advises us about pursuing interests and the Pomodoro Technique.
Prologue
Nigel has worked in learning and leadership for 25 years. He has produced learning software and award-winning multi-media materials. Nigel consults with global organizations to help them develop learning cultures and create more humane and developmental workplaces. He authored three books, is the co-host of Learning Now Television, and co-hosts From Scratch, a discussion podcast with Martin Couzins. Nigel teaches doctoral students at UPenn. He.
01:05 Part 1: Trust
05:29 Part 2: Dangers of the Eco Chambers
21:08 Part 3: Threads of Interest and the Pomodoro Technique
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Transcript through Otter (expect some inaccuracies)
Episode links
Nigel’s LinkedIn Profile, website, books & articles, author’s page,
From Scratch podcast
Penn Chief Learning Officer, Doctor of Education (Ed.D.)
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

122: Host picks about Caring and Giving: Angela Shaw, John Riordan, Nicole Jones, and Joynicole Martinez
In Episode 122, I picked four parts from previous episodes about caring and giving.
01:53 Part 1: Angela Shaw, Feeling Safe, Respectful Dialogue, and Outreach
08:03 Part 2: John Riordan Connects with the People in Uganda
16:35 Part 3: Nicole Jones Gives Voice to an Assistant
24:22 Part 4: Joynicole Martinez and Humanity
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Transcript through Otter (expect some inaccuracies)
Episode links
Zach’s LinkedIn Profile, Angela Shaw, John Riordan, Nicole Jones, Joynicole Martinez
Episodes
082: Angela Shaw on Building Connections and Relationships
080: John Riordan on Building Leadership in Uganda
060: Nicole Jones Nurtures Progressive Partnerships
106: Joynicole Martinez Is Joyful and Passionate about Leadership
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

121: Three More Host Leadership Picks: Don Kirkey, Ajay Pangarkar, Dave Best, and Jack Bucalo
In Episode 121, I picked three parts from previous episodes that clarify leadership beliefs and assumptions.
00:53 Part 1: Don Kirkey and Ajay Pangarkar Encourage Growth
06:57 Part 2: Dave Best and When Valuing People Is Legitimate
15:18 Part 3: Jack Bucalo and Action Plans
_________________________________
Transcript through Otter (expect some inaccuracies)
Episode links
Guest LinkedIn Profiles, Don Kirkey, Ajay Pangarkar, Dave Best, and Jack Bucalo
Episodes
041: Don Kirkey and Ajay Pangarkar Encourage Growth
065: Dave Best Cracks Three Traditional Leadership Assumptions
011: Jack Bucalo and The Limitations of Leadership Development Programs
014: Jack Bucalo Explains Leadership Skills that CEOs Desire
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

120: The Platinum Rule: Kon Apostolopoulos, Sonal Bahl, Sejal Thakkar, and David Wheatley
In Episode 120, I share four parts from previous episodes about the Platinum Rule.
00:54 Part 1: Kon Apostolopoulos and the Voice of People Whom You Serve
09:39 Part 2: Sonal Bahl with Practical Advice
14:32 Part 3: Sejal Thakkar and Learning What People Need
16:30 Part 4: David Wheatley and A Father’s Expectations
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Transcript through Otter (expect some inaccuracies)
Episode links
Guest LinkedIn Profiles, Kon Apostolopoulos, Sonal Bahl, Sejal Thakkar, David Wheatley
Episodes
058: Kon Apostolopoulos Gives Back to the Community
085: Sonal Bahl on Managing Expectations
074: Sejal Thakkar Raises Awareness about Biases
076: David Wheatley Finds Leadership While Sailing in the Atlantic
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

119: Veteran Leadership Stories and Advice: Guy Wallace, Leroy Dennison, Kim Campbell, and Kevin McNulty
In Episode 119, I picked three leadership stories and one about advice from stewards who have served in the U.S. armed forces.
01:07 Part 1: Guy W. Wallace (Navy) Your Mission and the Fantail Watch
17:12 Part 2: LeRoy Dennison (Coast Guard) Valuing Connections and Relationships at All Levels
25:09 Part 3: Kim Campbell (Air Force) on Connecting and being Human
31:18 Part 4: Kevin McNulty (Army) on Taking Care of Your People
_________________________________
Transcript through Otter (expect some inaccuracies)
Episode links
Guest LinkedIn Profiles, Guy W. Wallace, Leroy Dennison, Kim Campbell, Kevin McNulty
Episodes
013: Guy Wallace and Clarity of Purpose
037: LeRoy Dennison Illustrates How We Can Value Others
095: Kim Campbell Gets to the Heart of Leadership
019: Kevin McNulty Listens to Culture
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

118: More Host Leadership Picks: Randy McNeely, Dino Ferrari, and Terry Knickerbocker
In Episode 118, I share three leadership stories from episodes in 2021.
01:42 Part 1: Randy McNeely and Speaking from the Heart
10:28 Part 2: Dino Ferrari on Being Valued
18:34 Part 3: Terry Knickerbocker Innovates During the Pandemic
_________________________________
Transcript through Otter (expect some inaccuracies)
Episode links
Guest LinkedIn Profiles, Randy McNeely, Dino Ferrari, Terry Knickerbocker
Episodes
045: Randy McNeely Helps Build Cultures
047: Dino Ferrari Values People
089: Terry Knickerbocker Helps People Find Their Voice
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

117: Host Leadership Picks: Judy Hale, Patrick Ward, and Chip Baker
In Episode 117, I share segments from episodes in the first half of 2021.
01:03 Part 1: Judy Hale, Her Dad, Divergence, and Looking for the Brown Suit
07:01 Part 2: Patrick Ward, Pandemic, Mental Pressure, and the Daily Standup
17:28 Part 3: Chip Baker, Do Your Best, Transactional, and Transformational
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Transcript through Otter (expect some inaccuracies)
Episode links
Guest LinkedIn Profiles, Judy Hale, Patrick Ward, Chip Baker
Episodes
004: Judy Hale and the Brown Suit
052: Patrick Ward Explains the Return for Giving Up Control
051: Come on…Chip Baker: Go Get It!
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

116: More Outtakes: Enrique Rubio, Peter Popovich, Phyllis Millikan, Tim Brock, and Matt Donovan
In Episode 116, I share some guests clips that did not make the final version of their episode. Sometimes between parts, guests share amazing leadership comments or advice. In this episode, I share outtakes with Enrique Rubio, Peter Popovich, Phyllis Millikan, Tim Brock, and Matt Donovan.
01:14 Part 1: Enrique Rubio and the Disservice to Yourself
03:11 Part 2: Peter Popovich and the Growth Accelerator
05:52 Part 3: Phyllis Millikan and Connecting with Teammates and Colleagues
10:30 Part 4: Tim Brock and Why Leadership Is Crucial
14:01 Part 5: Matt Donovan and Resolving Dilemmas
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Transcript through Otter (expect some inaccuracies)
Episode links
Guest LinkedIn profiles, Enrique Rubio, Peter Popovich, Phyllis Millikan, Tim Brock, and Matt Donovan
Episode 077, Enrique Rubio Inspires the Human Resource Profession
Episode 006, Peter Popovich and the Pickled Lifelong Journey
Episode 026, Peter Popovich Explains Emotional Intelligence
Episode 016, Phyllis Millikan and Constructive Attribution
Episode 075, Phyllis Millikan Taps into The Wisdom of Teams
Episode 012, Tim Brock with Winning Hearts and Clearing Barriers
Episode 017, Matt Donovan and A Glance in His Leadership Playbook
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

115: Leadership Outtake Conversations from 2021
In Episode 115, Leadership Outtakes, I share some guests clips that did not make the final version of their episode. Sometimes between parts, guests share amazing leadership comments or advice. In this episode, I share outtakes with Phyllis Millikan, Tim Brock, Lisa Wicker, and Kevin Jordan.
01:01 Part 1: Phyllis Millikan, Trust, and Remote Work
05:36 Part 2: Tim Brock, Performance Reviews, and Setting People Up for Success
08:09 Part 3: Lisa Wicker, Dr. W. Edwards Deming, and the End of the Performance Review
11:26 Part 4: Kevin Jordan and the Power of Generational Intersectionality
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Transcript through Otter (expect some inaccuracies)
Episode links
Guest LinkedIn profiles, Phyllis Millikan, Tim Brock, Lisa Wicker, Kevin Jordan
Guests' episodes:
Episode 016, Phyllis Millikan and Constructive Attribution
Episode 075, Phyllis Millikan Taps into The Wisdom of Teams
Episode 012, Tim Brock with Winning Hearts and Clearing Barriers
Episode 022, Lisa Wicker Meets You Where You Are
Episode 062, Kevin Jordan Discovers Gifts in Situations
Lisa’s book, Capacity
Wikipedia, W. Edwards Deming
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

114: Matt Schlegel and Raising Self-Awareness
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 114, Matt Schlegel describes his transition from individual contributor to manager. He talks about how he helped two teams with distinct cultures work together effectively. He then advises us on how to build the leadership muscle.
Prologue
Matt is the Managing partner at Schlegel Cascade, focusing on cost reduction. He is the Principle of Schlegel Consulting, where he provides consulting, coaching, and several workshops designed to help teams succeed through team cooperation. He is the author of Teamwork 9.0, which is written to propel teams to collaborate and perform amazingly!
01:26 Part 1: From Individual Contributor to Manager
Matt describes his transition from an individual contributor to a manager and how he started using the Enneagram.*
08:19 Part 2: Merging Two Distinct Cultures
13:31 Part 3: Building the Leadership Muscle
* Because of limited reliability and validity testing, Unlabeled Leadership and Gary DePaul do not endorse any personality typologies, systems, or tests. However, the study of personality, what people are like, and human individuality is worth exploring, especially when the study opens positive communications among groups of people.
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Transcript through Otter (expect some inaccuracies)
Episode links
Matt’s LinkedIn Profile, website, Twitter, Facebook, YouTube
Matt’s book, Teamwork 9.0
Wikipedia, The Enneagram
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

113: Dustin DeVries, Service, and Team Commitment
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 113, Dustin DeVries talks about a manager who shared Parkinson’s Law to help Dustin resolve some scheduling issues. He then describes the upside-down pyramid and how the concept applies to a business context. Dustin ends with advice about how we can strengthen how we lead.
Prologue
When he is not playing tennis, fishing, reading, gardening, cooking, or out with his family, Dustin lives and breathes software development. With more than 20 years of experience, Dustin is now the CTO and co-founder of Caffeine Interactive. Caffeine Interactive provides web and mobile app development.
01:18 Part 1: Parkinson’s Law
05:07 Part 2: The Upside-down Pyramid
13:07 Part 3: Empathy, Clarity, Ownership, and Buy-in
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Transcript through Otter (expect some inaccuracies)
Episode links
Dustin’s LinkedIn Profile
Caffeine Interactive website
Stephen Covey, The 7 Habits of Highly Effective People
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!

112: Giving Thanks for 111 Episodes
In Episode 112, I express my gratitude for all the listeners, supporters, and guests who enabled Unlabeled Leadership to continue. I share a blooper and an excerpt from Kim Ruyle’s episode about giving thanks.
Prologue
Unlabeled Leadership has listeners from 65 Countries, 44 States + the District of Columbia in the United States, and 603 cities or territories. 30 media platforms distribute episodes, including KLDR Online (Leadership Development Radio) out of St. Louis, Missouri.
Of the 111, I have had four solo episodes, 99 guests, 7 guests who have been on two episodes, one episode with Don Kirkey and Ajay Pangarkar. 11 guests are veterans from the United States armed forces, including law enforcement.
I saved one blooper clip in which two cats interrupted Ed Muzio and me in Episode 33. The clip did not make the final recording.
02:49 Part 1: Sharing Gratitude During Thanksgiving Weekend with Kim Ruyle
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Transcript through Otter (expect some inaccuracies)
Episode links
Episode 67: Kim Ruyle Cultivates Trust
From Your MAP, Your Tenth MAP
For the entire series, Your MAP Playlist
Your MAP is published on the following additional media channels: Twitter, Facebook, Pinterest, and LinkedIn
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Lead on!