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The Vet Vault

The Vet Vault

By The Vet Vault
Does work life balance really exist in the veterinary industry? Veterinarians Dr Gerardo Poli and Dr Hubert Hiemstra believe that knowledge is for sharing, so with the help of their guests they are unlocking the tips, tools and tactics that you’ll need to build the veterinary career you have always wanted and supercharge your passion for life. We speak to some of the most inspiring and energised veterinary professionals in the world and discuss the attitudes and actions that allows them to thrive. Could these be the mentors you’ve been looking for?
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Announcement
If you’re thinking we’ve been slow to release new episodes then you’d be right! Hubert is travelling around Australia with his family for 6 weeks, so the Vet Vault will be taking a 6 week break. We’ll be back towards the end of the year with a tonne of new content and the official launch of our clinical podcast series. We miss you already!
01:43
October 4, 2020
Hashtag Vetschool
This episode is a special bonus episode for our student contingency. We chat to Nada Blagojevic (@dogtornada on Instagram). Nada is a final year vet student at Adelaide University and co-creator of Hashtag Vetschool. #Vetschool is a compilation of study tips and a survival guide of sorts made by an international group of vet students, for vet students. In this conversation Nada gives us a few of her favourite tips from the guide and some of her own wisdom. Enjoy!  Get your copy of this fantastic study guide here: https://hashtagvetschool.com.  Go to https://thevetvault.com/podcasts/ to get your hands on the answers to ‘the one question’ from our first 20 guests, and to check out our guests’ favourite books, podcasts and everything else we talk about in the show. We love to hear from you. If you have a question for us or you’d like to give us some feedback please leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/) If you like what you heard please share the love by clicking on the share button wherever you’re listening to this and sending it to someone who you know will enjoy listening to this.
24:10
September 21, 2020
#36: The pursuit of guilt-free practice ownership. With Dr Kathy Anderson.
Dr Kathy Anderson has been a practice owner for almost 5 years, and under her guidance, the practice has grown from a 2 man business to a bustling 6 vet practice and has seen a remarkable increase in revenue. Which is impressive in itself, but if I told you that she chose to enter ownership when she had two very young kids, one of them a 2-year-old who wasn’t even sleeping through the night, you’d probably think she’s crazy, right? But here’s the thing - she’s loved her journey and still loves practice ownership and veterinary work. You’d have to look long and hard to meet someone with her level of positivity and enthusiasm for work.  Our conversation with Kathy covers all aspects of pursuing balance, like how to ensure time off for yourself, Kathy’s tips for happy teams and profitable business, the practicalities of mixing young kids and owning a business, and guilt... something that most parents/ business owners would be all too familiar with. We chat about self-care and our responsibilities in caring for others, about the role of telemedicine in Kathy’s practice, and much much more.  Go to https://thevetvault.com/podcasts/ to get your hands on the answers to ‘the one question’ from our first 20 guests, and to check out our guests’ favourite books, podcasts and everything else we talk about in the show.  We love to hear from you. If you have a question for us or you’d like to give us some feedback please leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/) If you like what you heard please share the love by clicking on the share button wherever you’re listening to this and sending it to someone who you know will enjoy listening to this.
59:13
September 14, 2020
Vet Vault Clinical: IMHA. With Dr Dave Collins
Here’s another sneak preview of our upcoming clinical podcasts with this episode on the diagnosis of immune-mediated haemolytic anaemia. IMHA is one of those diseases where timely recognition and treatment can mean the difference between a patient that lives and one that does not, but it can be a challenge to diagnose. We’ve roped in Dr Dave Collins, a medicine specialist from North Side Vet Specialists in Sydney, to help you to create a solid plan for diagnosing and saving these patients. This episode is the first of a three-part series on IMHA. The other two will be available on the Vet Vault clinical medicine podcast soon.  Head to https://thevetvault.com/podcasts/ to subscribe to our email list and we’ll send you the summarised notes for this episode and let you know when the clinical podcasts go live.  We’ve also partnered again with our friends at Heska Australia. Heska is the best thing that’s happened to the in-house lab industry in Australia in a very long time. Check out they’re full range of diagnostic toys at heska.com.au, and make sure you look into their Reset Programme to see how you can get all of their top of the range in house lab equipment - for free!  Click on this link: https://www.heska.com.au/vet-vault-podcast-imha/ to get access to the most recent consensus statement on the diagnosis of IMHA. This is a document that includes all the details of pretty much everything anyone knows about how to diagnose these cases.  We love to hear from you. If you have a question for us or you’d like to give us some feedback please leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/) If you like what you heard then please share the love by clicking on the share button wherever you’re listening to this and sending it to someone you know who will enjoy listening to this.
37:42
August 28, 2020
#35: Adventures of an Irish farm vet. With Hazell Mullins.
Hazell Mullins is young and energetic and a little bit glamorous, but she’s also a very hardworking hardcore cow vet in her home country of Ireland. She shatters the stereotype of the tweed-hat-wearing bearded farm vet and is one of the fore-runners of what is the next generation of leaders in the large animal veterinary field. We chat to her about how things have changed for female farm vets over the last few years. Hazell tells us about the day to day life of an Irish farm vet, why spring is scary when you’re a cow vet on the British Isles and gives us her tips for preparing for periods of high stress. We discuss surviving on call, the merits of post-grad studying, using social media as a tool, and she tells us about her podcast, Vet Space Ireland, plus much much more.  Go to https://thevetvault.com/podcasts/ to subscribe to our mailing list to check out our guests’ favourite books, podcasts and everything else we talk about in the show.  We love to hear from you. If you have a question for us or you’d like to give us some feedback please leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/)  If you like what you heard please share the love by clicking on the share button wherever you’re listening to this and sending it to someone who you know will enjoy listening to this.
1:06:01
August 18, 2020
#34: Passion, vetting in Asia, and flying turtles! With Dr Ruan Bester.
It’s not every day you get to interrogate one of your friends, but in this episode, that’s exactly what Hugh gets to do. Dr Ruan Bester has chosen a career journey that is a bit different to that of most of his classmates: instead of opting for a career at home or in one of the ‘normal’ choices like the UK, Aus or the US, Ruan was drawn to working in Asia, where he eventually started his own practice in Macao. (If you’ve never heard of Macao before you’re probably not alone: Macao is a small island off the coast of China about an hour away from Hong Kong by ferry, and is the gambling capital of Asia.) Outside of work, Ruan loves fast things: aeroplanes, race cars and motorbikes. But mostly he LOVES just being a vet.  We catch up with Ruan to talk about changes that he perceives in the profession, about sustaining your passion for the job, what life is like for a vet in Macao, and all sorts of weird animals, including flying turtles! Join us for a highly entertaining, slightly alternative look at our incredible profession, with Dr Ruan Bester.  For the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us or visit the podcast website at https://thevetvault.com/.  We love to hear from you: if you have a question that you’d like us to answer then leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/)  If you like what you heard please share the love by clicking on the share button wherever you’re listening to this and sending it to someone who you know would enjoy listening to this. 
1:06:10
August 3, 2020
What does life as a vet look like, and other questions.
In this bonus episode we answer some listener questions. One of our listeners brought it to our attention that, because of Covid, many people who are considering studying veterinary science are not allowed to see practice. How are they supposed to know what life as a vet is like?! They have some questions: What does the day to day life of a vet look like? What do you look for in a veterinary student that makes you think they will become great vets? What do you wish you'd known when you entered the profession?  So we've teamed up with Dr Louisa Graham to answer some of those questions for our pre-vet listeners. We hope it helps!  We love to hear from you. If you have a question that you’d like us to answer with the help of our guests, leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/)  If you like what you heard please share the love by telling your friends and colleagues to check us out.
25:07
July 23, 2020
VV Clinical: Fluid therapy for shock, part 1. With Dr. Rob Webster.
ECC specialist Dr. Rob Webster gives a beautiful explanation of the key principles of fluid therapy for shock patients, with a focus on the ‘dry’ hypovolemic patient.
26:07
July 17, 2020
#33: Seeing the full picture, with Victoria Johnson.
Victoria Johnson is a specialist veterinary radiologist and the founder and director of VetCt, a global leader in teleradiology and telemedicine. We dig deep into diagnostic imaging as a career choice: the how’s, the why’s and the why not's, and everything else you wanted to know about it. Victoria tells us her secrets to maintaining a healthy relationship when your significant other is not only a vet, but also your business’s partner - a situation that is not at all rare in our profession. And of course, I can never resist asking a fellow parent,  especially a parent who is such an accomplished business owner, about how they balance parenting with caring for what Victoria calls ‘the other child’ - your business. We also get some pro tips from someone who’s been immersed in working remotely with teams over Zoom long before Covid forced the rest of onto video conferencing on how to successfully communicate remotely without losing the human touch.  Find out more about Victoria’s work at https://www.vet-ct.com/au/small-animal/telemedicine-diagnostics/.  For the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us or visit the podcast website at https://thevetvault.com/. We love to hear from you.  If you have a question that you’d like us to answer with the help of our guests, leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/) If you like what you heard please share the love by telling your friends and colleagues to check us out.
1:07:50
July 10, 2020
#32: Healthy healthcare teams. With Roz Lindsay
Roz Lindsay’s career started as a veterinarian. After several years of working in clinical practice in both the UK and Australia, she transitioned into a career in human pharmaceuticals. This is where her interest in business, management and leadership was peaked, with a particular focus on the inner workings of teams within the healthcare professions. Fast forward to the present: these days Roz is an accomplished trainer and facilitator in her learning and development company for healthcare teams. (https://engageyourhealthcareleadership.com/) She has a passion for people development with particular interests in leadership, team development and the neuroscience/psychology of human interaction. Her background in veterinary science with the subsequent years of experience in sales, customer service, operations and management in healthcare services outside of vet gives her a unique perspective into the challenges we face in our profession and is why we loved having her as a guest in the show and why we know you’ll love her content.  Roz talks us through her decision to leave clinical veterinary practice and gives some fantastic advice on how to think through the decision for anyone considering leaving the profession. We talk about stress as a neurophysiological response rather than “ just” an emotion, and we explore the concept of 'good stress'. Roz gives us her views on the most common causes of dysfunctional teams in the healthcare sphere, where sayings like ‘all nurses eat their young’ are tragically commonplace, and we talk about the biggest killers of good teams.  For the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us or visit the podcast website at https://thevetvault.com/.  We love to hear from you. If you have a question that you’d like us to answer with the help of our guests, leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on instagram. (https://www.instagram.com/thevetvault/)  If you like what you heard help us spread the love by telliing your friends and colleagues to check us out.
1:06:30
July 2, 2020
#31: Are you ready for practice ownership? With Dr. Zach Lederhose.
In this episode of our business and leadership series with Dr. Shibly we speak to Dr. Zach Lederhose. Zach was about 2 years out of university and just 26 years old when he took the plunge into practice ownership. Ownership is a long term goal for many vets, but most of us feel that we need a certain level of age or expertise before we can even begin to consider it. But is that necessarily true? In our conversation we cover career progression, plateaus, pivots, and taking the road less travelled. Zac talks us through his decision making process leading to him buying the practice, and talks us through some of the challenges he’s faced. He gives advice on how to prepare yourself for a leadership role and how to prepare your new team for change. We talk about making ‘good’ mistakes, creating your ‘inner circle and how to put processes in place to guard against burnout. And if you’re already a business owner or a more seasoned vet - don’t be fooled by Zac’s age: this episode offers some sound business principles.
56:54
June 25, 2020
VV Clinical: Next level imaging of the GI tract, with Prof. Alice Defarges.
In this episode, Alice talks about imaging of the gi tract when you suspect gastrointestinal bleeding, and specifically the use of capsule endoscopy. This is not an entirely new technology, but for a long time, it’s been very limited in it’s usefulness to veterinarians. However, in recent years advances in tech in this field has significantly increased its utility. Alice talks us through when to use it, how to use it, what it’s not good for, and what it’ great for.  Our guest for this episode is brought to you by ALICAM. ALICAM is the world’s first veterinary capsule endoscopy unit. It’s a revolutionary way to easily image the gastro-intestinal tract with unsurpassed detail and accuracy, and is achievable at any level of practice.  Find out more at https://www.fourlimb.com.au/alicam.
35:52
June 22, 2020
VV Clinical: Non-haemolytic anaemia and gastrointestinal bleeding, with Prof. Alice Defarges.
Professor Alice Defarges is a professor of small animal internal medicine, and in this episode, she tells us how to work up and successfully diagnose cases with non-haemolytic anaemia, and specifically, GI bleeding.  Our guest today is brought to you by ALICAM. ALICAM is the world’s first veterinary capsule endoscopy unit. ALICAM is distributed in Australia by Fourlimb Surgical Solutions.  To find out more about Alicam and to get a listener discount on your first order, go to www.Fourlimb.com.au/Alicam.
24:06
June 18, 2020
#30: Journeys of a free range surgeon.. With Dr. Bronwyn Fullagar.
If you’re anything like us you might have some preconceptions about surgery and surgeons. Our guest for this episode, Dr Bronwyn Fullagar, will flip those ideas of yours on their heads. Bronwyn is a board certified specialist surgeon who has a different take on what it means, and what it takes, to be a surgeon. When there is not a global viral pandemic she travels the world as a locum surgeon, and in between work stints she shares her skills at several charity organisations in some pretty awesome locations. We dig deep into a career in surgery: what it takes, what it looks like - the good and and the bad, including some practical advice on how to become a surgeon . She gives us her tips on how to stop ‘post-op panic’ about things going wrong with your cases, and she shares with us about finding her passion, loving the journey, picking your mentors, how working in the US compares to a career in Australia, and much much more. For the show notes or to check out our guests’ favourite resources, click on the webpage link on the episode page wherever you listen to us, or visit the podcast website at thevetvault.com If you have a question for us we’d like you to leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, or via email at thevetvaultpodcast@gmail.com, or just catch up with us on instagram. (https://www.instagram.com/thevetvault/) We’d love to hear from you! If you like what you heard, then please help us to spread the word by subscribing to the podcast (it’s free!), and by telling your friends about us.
1:04:33
June 15, 2020
VV Clinical: A practical guide to diagnosing coagulopathy, Part 2.
In part 2 we cover secondary coagulopathy, including the coagulation cascade. Bruce gives us the most simple and memorable explanation of that Y-shaped beast that you’ll ever hear, and we learn how and when to use the tests of secondary coagulation: Activated clotting time, APTT and APT. We get deep into the weeds of the most commonly seen causes that will disrupt the coagulation cascade, and Bruce also clarifies some of the ‘unusual suspects’ - the congenital factor abnormalities.  This episode is brought to you by Heska; THE most exciting new player in in-house diagnostics in Australia. Heska aims to change the way you think about and run your in-house diagnostics to save you both time and money while increasing your standards of care. Best of all, you don’t pay a cent for the analysers - you only pay for the test you perform. It’s that simple! Pay less, get more, no tricks.  Go to heska.com.au/vetvault to claim your Vet Vault listener exclusive offer of $5000 with of consumables.
23:33
June 8, 2020
VV Clinical: A practical guide to diagnosing coagulopathy, Part 1.
In our two-part series on coagulation, we talk to Prof. Bruce Parry, a former clinical pathologist from the University of Melbourne. In part 1 we cover primary coagulation. We talk everything platelets: how to accurately pick cases of thrombocytopaenia, pro-tips to make sure you get to the right answers, and common pitfalls. We also look at the buccal mucosal bleeding time test: how to do it, and what information it will provide.  We’re also excited to introduce you to our first-ever sponsor: our guest expert is brought to you by Heska, the most exciting new player in in-house diagnostics in Australia.  Heska aims to change the way you think about and run your in-house diagnostics to save you both time and money while increasing your standards of care. Best of all, you don’t pay a cent for the analysers; you only pay for the tests you perform. It’s that simple. Pay less, get more, no tricks.  Go to Heska.com.au/vetvault to get access to a special offer that they’ve created exclusively for Vet Vault listeners, which gives you $5000 worth of free consumables.
37:33
June 4, 2020
#29: Lead to succeed, with Paul Ainsworth.
Paul Ainsworth is the founding director of the Lincoln Institute, which is a leadership and development organisation for veterinarians and veterinary teams. He is a highly sought after executive coach, facilitator and key note presenter.  Paul is a graduate of the Australian Defence Force Academy, University of New South Wales, the Royal Military College Duntroon and was awarded the prestigious Sasakawa Leadership Scholarship by the Australian Graduate School of Management’s Executive MBA program. As an infantry officer Paul has seen international service in 5 foreign countries, culminating in leading an international military observer unit in one of the words harshest environments. Paul has safely lead teams out of crossfire, negotiated the release of hostages, reopened international borders that had been closed due to hostile acts and provided humanitarian relief to communities suffering oppression. On resigning his commission, he was appointed Director of Property at ALDI Foods where he oversaw the roll-out of a large number of supermarkets. His appointment as their first Director in Australia ensured his place in establishing the culture of one of the world’s largest food retailers. Paul has over 30 years of leadership experience across all socio-economic and geopolitical boundaries making him highly sought after as an instructor and facilitator to all levels of business. In this episode Paul tells us epic stories about leadership success and failures. He talks about fear, and the antidote to fear, the art of mindful transitioning as the solution to burnout, having difficult conversations, but more importantly how to prevent the need for difficult conversations. We discuss the biggest challenges a new leader will face in their role and how to avoid those pitfalls, plus how senior leaders can help new leaders fill with roles successfully, and much much more. For the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us, or visit the podcast website at thevetvault.com. Connect with us by leaving us a voice message on our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on instagram. We’d love to hear from you! If you like what you heard, then please help us to spread the word by subscribing to the podcast (it’s free!), and by telling your friends about us.
1:26:11
May 29, 2020
The hardest things can be the best things. Vet Vault Quickie with Dr. Rob Webster.
What do you do when you are facing something overwhelming? That surgical procedure, that difficult conversation, that business idea... are you spurred into action, or do you feel paralysed? In this quickie Dr Rob shares his thoughts on facing up to the scary and sometimes seemingly insurmountable obstacles on the road to success.
10:34
May 19, 2020
#28: The sum of all parts. With Dr. Adam Christman.
Our guest for this episode is a true veterinary virtuoso, so much so that’s it’s hard to pick just one single job title for him. Dr. Adam Christman is a practicing small animal veterinarian in the same practice where he started his veterinary career as a 14 year old kennel hand, as well as at a local animal shelter, but his veterinary journey has taken him on many interesting paths. These include completing an MBA, regular public speaking, a career in media, social media influencer, published author, Disney aficionado, and most recently to his new role as the veterinary director for DVM 360 and the Fetch conferences. We start our conversation with Adam with an important topic that is very close to my heart: Daschunds!  However, the episode does not peak here as you might expect - we cover a wide range of other topics, like Adam’s secrets for when you’re feeling stuck in your career and how to make sure you have a smooth relationship with one of the most precious resources in practice: your nurses. We talk personality types, the brand that is YOU, maintaining energy levels and much much more. Did we mention the daschunds?  For the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us, or visit the podcast website at https://thevetvault.com/. If you have a question that you’d like us to answer with the help of our guests, leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on instagram. (https://www.instagram.com/thevetvault/) We’d love to hear from you! If you like what you heard, then please help us to spread the word by subscribing to the podcast (it’s free!), and by telling your friends about us.
57:25
May 12, 2020
We’re essential, but do we believe it? Business and Leadership Series, episode 2.
If you did a little victory dance - and let’s face it, we all did - when it was announced that vets are an essential service during the early days of the covid outbreak, then perhaps we should talk about how you value yourself and the services you offer? Dr. Shibly joins us again to talk about value: how most vets shoot themselves in the foot on a daily basis when it comes to demonstrating value to our clients, and strategies to fix this. Listen carefully for the two words you should never use in front of your clients!
46:53
May 5, 2020
#27: Connection is the key. With Dr. Alex Hynes.
Dr. Alex Hynes is a force of nature: whether she’s on the floor in the emergency hospital, leading her team as a company director, showcasing our profession to the world on the Bondi Vet television show, mentoring the thousands of young vets who look up to her, or taking care of her daughter, you can’t help but be inspired by her passion and energy when she crosses your path. In our long awaited episode with Alex we talk to her about where she finds her motivation and whether she ever has bad days. Alex gives us a master class on connecting with our clients: what they need from us, how to effectively give them what they need and how to demonstrate value in what you do. We talk about how things are different during the time of Covid-19 and how you and your business can stand out as a shining light in these potentially dark times.
1:07:32
April 28, 2020
Confidence and competence. Vet Vault Quickie with Dr. Brooke Schampers.
Dr. Brooke gives some fantastic advice on finding confidence, even when you don’t necessarily feel it, and how to deal with ‘looking too young to be a vet.’
06:40
April 20, 2020
#26: Teaching to learn, with Dr. Dan Phillips.
Dr. Dan Phillips earned his veterinary degree from North Carolina State University in 2011 and then completed an internship focused on small animal emergency and internal medicine at Tufts Cummings College of Veterinary Medicine. Since then he’s been working as a small animal practitioner near Chicago, and for the last 4 years has served as the primary extern and preceptor director for his group of practices. I had to look up what a preceptor is, and google summarises it as someone who teaches, supports, counsels, coaches, evaluates, serves as role model and aids in the socialization to a new role, which is a pretty good description of Dan’s passion. In fact, he feels so strongly about the importance of mentoring that he partnered with Drs. Dan Markwalder and Adam Conroy from Markroy consulting and the 7S society to create a new venture called Vet Mentor Solutions. With VMS they aim to mentor confident, effective and productive veterinarians through a comprehensive video library of practical small animal techniques and client communication skills.   In this episode Dan demonstrates why he’s qualified to help guide the next generation of vets into the profession: we cover topics like how to effectively give feedback, how to avoid worrying about being judged when you put your opinions out there, teaching to learn, and why goal setting is one of the most important skills you need to develop. We put Dan’s mentoring skills to the test when we ask him how to ask for a pay increase, and Dan gives one of the best summaries we’ve ever heard of how to select the practice you want to work in, and how to interview for culture. His explanation, like all of the content in this episode, won’t just resonate with young vets, but also serves as a useful reminder for practice owners and managers about what to keep in mind when creating positions for less experienced vets.
1:16:24
April 14, 2020
Staying in the black during the pandemic, with Paolo Lencioni.
We talk COVID government bail-outs, financial strategies and HR do’s and don’ts in another business and leadership episode, with Paolo Lencioni - vet turned accountant and veterinary financial management guru. Paolo’s company - APL accountants, helps veterinarians manage every aspect of their business through through careful financial monitoring and tailor-made advice, so he has his finger on the pulse of veterinary business and has a wealth of knowledge to share. He gives us his insights into how to plan and react to save your practice during these tricky times. Some of the information relating to government financial support is specific to Australia, but a lot of the thinking and strategies discussed in this episode are universal, so there’s definitely still value here for our non-Australian listeners. If you need some guidance for you business get in touch with APL accountants at https://aplaccountants.com.au.
45:47
April 4, 2020
Covid 19 and your business: Business and Leadership Series with Dr. Shibly Mustapha, episode 1
Welcome to the Vet Vault business and leadership series with veterinary practice owner and business coach Dr Shibly Mustapha. In this series we’ll explore ways to make veterinary practice sustainable and profitable. Shibly is an owner of a multi-practice group in Australia. He is actively growing his business, and shares with us the same up-to-date lessons and a no-excuses approach that inspires his own coaching clients. In our first episode of this new series we start with the elephant in the room: Covid-19 is disrupting businesses everywhere, including veterinary practices. But is it as bad as it seems? Will it affect your business? How do we respond to it, and are there potentially things to be gained from all of this? To check out the show notes click on the webpage link on the episode page wherever you listen to us, or visit the podcast website at https://thevetvault.com/. If you have a question that you’d like us to answer you can leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on instagram. (https://www.instagram.com/thevetvault/) We’d love to hear from you! If you like what you heard, then please help us to spread the word by subscribing to the podcast (it’s free!), and by telling your friends about us.
45:27
March 31, 2020
#25: Facing your inner critic, with Dr. Katie Ford
One message that we hear time and time again from our guests here at the VetVault is that success, or happiness, or fulfilment or performance or whatever you want to call it, starts in your head. In this episode we explore what’s happening inside that head of yours, and how we can influence it for the better. Veterinarian, public speaker and coach Dr Katie Ford graduated from the University of Liverpool in the UK in 2012 and gained her certificate in medicine in 2016. Externally she was very successful: she had a great career, she was a successful clinician who was loved by clients, she was one of the youngest vets ever to pass the certificate synoptic exam. The future looked bright, but internally things were a bit more complicated. She was at the mercy of her perfectionist imposter brain. That voice inside her head, the one that keeps you at work hours and hours after your shift ended while you double and triple check everything, was telling her that she was a fraud, and that she would never be good enough. With the power of mindset, consciousness and an understanding of the internal workings of her brain, Katie turned her life around. She has trained in Cognitive Behaviour Therapy (CBT), Broadband Consciousness and also completed programmes under the father of personal development himself, Bob Proctor of the Proctor-Gallagher Institute. Katie is passionate about positivity in practice, awesome workplace culture and career fulfilment. She currently practices as a locum veterinary surgeon across the North West, finding joy in meeting and influencing her colleagues in practice and though official coaching for vets and nurses on a 1:1 and group basis. Join us as we talk to Katie about imposter syndrome - what it is and how to identify and deal with it, about ways to train your mind and trick your body through visualisation, why we should be happy to sometimes be a failure, how to celebrate your wins without depending on them for your self-worth, and much more. For the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us, or visit the podcast website at https://thevetvault.com/. If you have a question that you’d like us to answer with the help of our guests you can leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/) We’d love to hear from you! If you like what you heard, then please help us to spread the word by subscribing to the podcast (it’s free!), and by telling your friends about us.
1:16:38
March 17, 2020
What is balance? Vet Vault Quickie with Nigel Marsh
We strive for that elusive 'work-life balance', but are you sure what exactly you're chasing? Nigel Marsh points us in the right direction in this week's quickie. 
06:57
March 6, 2020
#24: Mindset and Connection, with Dr. Charlie El-Hage
The first time you meet Dr. Charles El-Hage, you’ll think to yourself: “who the heck was that guy?! There’s something about him that makes me want to speak to him a some more.” And then, when you ask someone about him you’ll see their face light up with a smile, and they’ll say, “oh that’s Charlie, he’s great. Let me go introduce you.” So, let’s introduce you... When he’s being Dr. Charles El-Hage he is a Lecturer in Veterinary Clinical Medicine and Surgery at the University of Melbourne. After decades in large animal practice he returned to the Equine Centre where he worked as a clinician for three years, and then later as a lecturer whilst completing his PhD. He has a range of equine interests including virology, immunology, toxicology, endocrinology, parasitology and theriogenology. He is currently researching infectious conditions of horses and immunological responses. In 2016 he completed a PhD, and he has published original research and reviews on multiple equine diseases. When he’s being Charlie he’s an inspiration to scores of students, a front-line charity worker and champion for animals in developing countries around the globe, more recently in Indonesia, he’s a traveller, adventurer, father, competitive long distance runner and friend to many. Travel with us through Charlie’s career as we talk about bad bosses, great clients, creating connections, his charity work, his thoughts on finding the best place to give your gifts to the world, mindset, and much much more.
1:07:31
February 28, 2020
The Paradox of being exceptional: Vet Vault Quickie with Dr. Oliver Liyou.
Today we're digging deep into the Vault to bring you this slightly alternative view from Dr Oliver Liou. We can get very focused on being high achievers and all round awesomeness, but is that always good for us? In this Vet Vault quickie Oliver talks about the flip side of being exceptional, and how to deal with the fallout of becoming 'too good' at your job. 
09:40
February 20, 2020
#23: Vets for Climate Action, with Ben Cox.
In this episode we tackle a subject that is not necessarily directly veterinary related, or is at least not limited to our profession, but still a critical topic to discuss because of the impact that it will have on all of us, and more importantly, because of the impact that veterinarians can have on it: climate change. If you’ve ever looked around your workplace and thought to yourself: “ This can’t be good for the environment. I really should do something about it.”, or if you are concerned about climate change, but you’re not sure where to start, then this episode is for you.  We speak to Ben Cox, a founder and a driving force behind an exciting new charity called Veterinarians for Climate Action. Ben comes from a sustainability, engineering and business background and is passionate about climate change because of the impact it will have on future generations and the natural environment.  He helped to create Veterinarians for Climate Action as his tool for taking action and inspiring others to do so.  VfCA’s mission statement is to inspire the veterinary profession to advocate for and achieve climate action within and beyond our industry. This will benefit both our profession and the animals we care for, ensuring a sustainable future for all.  In this episode Ben explains to us why we as vets are important in this arena, and how we can be particularly valuable and have a big impact in the push for action on climate change. We talk about what they are doing through the charity; what we can do, including how to have conversations about climate change; what influences the public’s opinion on the matter and how we can change it, and what we can do on a practical level in our own workplaces.  Ben is practical, pragmatic and hopeful, and definitely someone who you can put your support behind.  Please enjoy, Ben Cox, and get ready to make a change.  Check out Ben and his team here (https://www.vfca.org.au/home), and follow them on Facebook.  For the episode show notes or to explore  our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us, or visit the podcast website at https://thevetvault.com/ If you have a question that you’d like us to answer with the help of our guests you can leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/) We love to hearing from you! If you like what you heard, then please help us to spread the word by subscribing to the podcast (it’s free!), and by telling your friends about us. 
1:07:21
February 13, 2020
Be the change you want to see: A Vet Vault Quickie with Dr. Louisa Graham.
We revisit our very first guest with a story from Louisa about the early days in her career that demonstrates a vital career lesson.
02:40
February 9, 2020
#22: Be a mentor, be a boss, with Dr. Dan Markwalder
We were introduced to Dr. Dan Markwalder when we interviewed to Dr. Cody Creelman, who kept referring to him as one of the best mentors out there. Seeing as we’re all about mentoring here we knew that we had to have him on the show, and Dr. Dan certainly has the experience to make him an absolute mentoring guru: He founded his first hospital at age 28, and has grown that business into an eighteen practice success story with the help of good partnerships and through fantastic mentoring relationships. He still practices in the clinics that he owns, and he is still passionate about mentoring veterinarians of all ages in all aspects of their careers. Dan speaks throughout the United States to veterinarians and practice managers on the importance of developing a culture of mentoring at a practice level, and frequently lectures to both SCVMA and VBMA chapters at numerous veterinary colleges throughout the United States.  He also the Mark in Markroy Consulting - a consulting service that offers coaching and workshops on aspects of practice management like leaderships skills, bridging generational gaps the practice, and team culture. Dan’s most recent venture, Vet Mentor Solutions, aims to share the mentoring model that has been so instrumental in assisting many new graduate veterinarians to achieve their individual goals, as well as help them in raising their personal production, with the greater global veterinary community though an on-line mentoring platform (vetmentorsolutions.com)  Dan’s insights in this interview on what mentoring actually means, and how we can, and should, apply it in our own workplaces has given me a lot to think about in my own workplace. And if you’ve ever wondered about whether you should consider practice ownership you really need to hear what Dan has to say on the topic. He discusses topics like choosing your business partner, setting the culture of your practice, what it looks like to be a good practice owner, and much much more. To see the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us, or visit the podcast website at https://thevetvault.com/. If you have a question that you’d like us to answer with the help of our guests you can leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on instagram. (https://www.instagram.com/thevetvault/) We’d love to hear from you! And if you like what you hear, then please help us to spread the word by subscribing to the podcast (it’s free!), and by telling your friends about us. 
1:13:17
February 1, 2020
Vet Vault Quickie - Liz Crowe
For people who are feeling overwhelmed: that’s normal. One of the main messages I want to get out to the vets is to normalise the enormity and the depth of emotion that they’re going to experience. Because it’s new. And to not pathologise it.  We live in a world where when we have an emotion we almost want to give it a Broadway musical: “Why am I feeling sad today? Let’s focus on that sadness.”  But in actual fact - it’s not a healthy way to deal with day tot day emotions. So when people are going to bed and they are reliving what they’ve experienced and they are fatigued and they’re thinking:  “My goodness, I’ve get to get up and face this again tomorrow, and tomorrow, and tomorrow…” and on top of that they’ve lost their own properties, or they’re still at risk of loosing their properties. To feel overwhelmed - can I just say: A HUNDRED PERCENT NORMAL!
01:05
January 17, 2020
After the storm. Bushfire special series with Liz Crowe - Part Three
Welcome to our third and final episode talking about dealing with trauma, loss and grief in a crisis situation, and specifically as it relates to the bushfire catastrophe that we are currently experiencing in Australia, with our super-star social worker Liz Crowe. In this episode Liz speaks to us about the weeks and months after the firestorm has passed: what happens once the crisis has abated and the world has stopped talking about it, but the victims, and those who went to help them, are left to pick up the pieces and deal with what they had experienced? The advice from this episode goes far beyond this particular situation: Liz gives some invaluable input into burnout and compassion fatigue in everyday life, and how to deal with it.  Here are those resources again if you want to read more about Liz' work: https://lizcrowe.org/about/ https://www.stemlynsblog.org/wellbeing-for-the-broken-part-1-liz-crowe-for-st-emlyns/ https://www.stemlynsblog.org/wellbeing-for-the-broken-part-2-st-emlyns/ Treatment advice for burn wounds and smoke inhalation: https://www.animalemergencyservice.com.au/news/vetapedia/emergency-burns-info/ The Australian Veterinary Association Benevolent Fund to provide assistance to affected veterinarians: https://www.ava.com.au/donate/
24:30
January 16, 2020
Helping the helpers. Bushfire special series with Liz Crowe - Part Two
Welcome  to the next installment of our bushfire special series with Liz Crowe.  In part two Liz tells us how we can best support someone who is caught up in a challenging situation, like the fires that our Aussie vets and thousands of other workers are currently dealing with. Watching our friends an colleagues give so much of themselves is inspiring, but sometimes we feel powerless to help if we aren’t right there on the front lines. Liz gives us the best answer I’ve heard so far on how we can be useful from afar. Here are those resources again for listeners who need help during this challenging time: Treatment guidelines for burn wounds and smoke inhalation:  https://www.animalemergencyservice.com.au/news/vetapedia/emergency-burns-info/ Liz's blog on wellbeing, part one:  https://www.stemlynsblog.org/wellbeing-for-the-broken-part-1-liz-crowe-for-st-emlyns/ Part two:  https://www.stemlynsblog.org/wellbeing-for-the-broken-part-2-st-emlyns/ And if you want to help your colleagues financially - The Australian Veterinary Association's Benevolent Fund:  https://www.ava.com.au/donate/ Liz Crowe is  an Advanced Clinician Social Worker who has worked extensively for 20 years with individuals, families and children impacted by grief, loss, trauma, crisis and bereavement. She’s worked in intensive care, emergency departments, cancer wards and all areas associated with children’s health.  In her current job in a children’s intensive care unit she is exposed daily to death, violence, trauma and illness and is now recognised as one of the most experienced counsellors in this field in Australia. Liz is passionate about assisting the community to understand the breadth of loss and grief and how to support yourself, your children, partners, family and friends during times of change and sadness.  https://lizcrowe.org/about/
15:34
January 14, 2020
Staying strong so you can keep helping. Bushfire special series with Liz Crowe - Part One.
This is a special episode that we’re rushing out as a resource to our colleagues who are caught in the apocalyptic bushfire crisis that Australia is currently experiencing, but also for anyone who wants to support those in the crisis but feel unequipped to do so. Beyond the current crisis - we also believe that the advice from this episode’s spectacular guest will be a valuable resource to anyone who ever finds themselves in a crisis situation, or regularly deals with traumatic situations that puts them at risk of  compassion fatigue, burnout, and dark days in general.  Our guest is Liz Crowe. Liz is  an Advanced Clinician Social Worker who has worked extensively for 20 years with individuals, families and children impacted by grief, loss, trauma, crisis and bereavement. She’s worked in intensive care, emergency departments, cancer wards and all areas associated with children’s health.  In her current job in a children’s intensive care unit she is exposed daily to death, violence, trauma and illness and is now recognised as one of the most experienced counsellors in this field in Australia.  Liz is passionate about assisting the community to understand the breadth of loss and grief and how to support yourself, your children, partners, family and friends during times of change and sadness, which is why we really needed to speak to her at this time.  As expected from someone with such a depth of knowledge in their field we had a lot to talk about. We wanted to make sure that anyone who is currently in the thick of the action with limited leisure time for things like listening to podcasts could snatch a few moments to listen to this, so we’re deviating from our usual long form format and chopping the podcast into shorter episodes, starting with what to do while you are in the midst of a catastrophe such as this one.  A few useful resources: Treating burn wounds and smoke inhalation: https://www.animalemergencyservice.com.au/news/vetapedia/emergency-burns-info/ Liz' blog on dealing with grief and burnout = part one:  https://www.stemlynsblog.org/wellbeing-for-the-broken-part-1-liz-crowe-for-st-emlyns/ Part two:  https://www.stemlynsblog.org/wellbeing-for-the-broken-part-2-st-emlyns/ More about Liz:   https://lizcrowe.org/about/
28:48
January 13, 2020
#21: Resilience is not a personality trait, with coach Carolyne Crowe.
Carolyne Crowe worked for 11 years as an equine vet both in the UK and in New Zealand before deciding to shift her energy from primarily helping animals to helping people by becoming  an award winning personal performance coach, mentor, international speaker, researcher and lecturer.She has a Master's degree in Workplace Health and Wellbeing and continues to research this field. She is a master trainer in DISC behavioural profiling, a CPCAB trainer in Stress management and Wellbeing, a certified trainer in Resilience, a Mental Health First Aider, and an Honorary Lecturer of the University of Liverpool. She was awarded “Life Coach of the year 2015” at the International Coaching Awards, became an honorary Fellow of The Coaching Academy in 2016 and a founding member of the Coaching of Excellence accreditation in 2019.  So basically - when it comes to building a fulfilled career in veterinary science, or anywhere for that matter - you'll want to hear what Carolyne has to say.Carolyne is passionate about helping others equip themselves with the tools and strategies to get the most out of their personal and professional lives. After successfully running her coaching and training business for several years, Carolyne now works as a training consultant with the Veterinary Defence Society training team in the UK developing, training and coaching individuals, teams and practices to be the best they can be and to thrive both personally and professionally. In 2017 she proved  how much she loves a challenge by running 10 marathons in 10 days raising over £100,000 for the Brooke charity. Not bad for someone who only ran her first marathon in September 2016! Outside of work Carolyne is a wife of a vet, mother of 2 small children and what she describes as “a keen runner’. We cover a wide range of topics in our conversation with Carolyne, like some the most common problems that she encounters with her clients and her favourite solutions to these problems, building resilience and self- awareness, why coaching is important and who it’s for, and of course: how to prepare for running 10 marathons in 10 days when you have a business to run and two young kids, and, more importantly, why you’d want to do it in the first place.  Carolyne also answers a tricky listener question about a situation that many of our listeners will have to deal with at some point in their careers. To see the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click the webpage link on the episode page wherever you listen to us, or visit the podcast website at https://minivetguide.com/podcast/. If you have a question that you’d like us to answer with the help of our guests you can leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/) We’d love to hear from you! And if you like what you heard, then please help us to spread the word by subscribing to the podcast (it’s free!), and by telling your friends about us. More about Carolyne: https://www.carolynecrowe.co.uk https://www.vds-training.co.uk Carolyne’s ten marathons in ten days challenge: http://www.ten2london.co.uk Carolyne’s favourite podcast: Beast of Man  https://podcasts.apple.com/gb/podcast/kevin-pietersen-beast-of-man/id1462286114 Book recommendations  ‘Start With Why’,  Simon Sinek:  https://simonsinek.com/product/start-with-why/ ‘Mindset’, Carol Dweck https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322 ‘Black Box Thinking’, ‘Bounce’, and others, Matthew Syed: https://www.matthewsyed.co.uk ‘Drive’, Daniel Pinkhttps://www.danpink.com/drive./
1:20:40
January 9, 2020
#20: "Freedom is not the absence of responsibilities. It’s choosing which responsibilities you take." With The Travelling Vet, Helga Kausel.
Helga Kausel, better known as the Travelling Vet, is best known for her inspirational Instagram account, where she shares her veterinary journey and real life journeys. When Helga is not being the travelling vet she is an equine vet in Germany, and when she is travelling she uses her skills, influence and the money that she generates through her social media accounts to improve animal welfare wherever she can. Check out her incredible adventures and the impact that she’s had at travelling_vet on Instagram, or on her blog, travellingvet.blog.  On her blog Helga describes herself as a dreamer, a fighter, and an asshole. In this interview Helga tells us about her journey so far - how she made her career choices, how she built up her confidence as a young vet, about the time she wanted to quit veterinary science, and how she became the travelling vet. We talk about some of her amazing travel experiences, her views on money, narcissism in social media, and how she uses her public profile to do good. Dreamer and fighter for sure, but not a trace of a-hole! Please enjoy, Helga Kausel - the Travelling vet.  To see the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click the webpage link on the episode page wherever you listen to us, or visit the podcast website at https://minivetguide.com/podcast/.  If you have a question that you’d like us to answer with the help of our guests you can leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/) We’d love to hear from you! If you like what you heard, then please help us to spread the word by subscribing to the podcast (it’s free!), and by telling your friends about us.  More about Helga: https://travellingvet.blog/2018/11/18/who-is-travelling_vet/ Travelling Vet instagram:  https://www.instagram.com/travelling_vet/?hl=en Helga’s fundraising page:  https://www.instagram.com/donate_a_postcard/?hl=en Some of the international charities that Helga has worked for:  https://www.meruanimalwelfare.org https://theculturetrip.com/south-america/brazil/articles/the-10-best-books-by-paulo-coelho-you-must-read/ Helga’s book recommendations:  The Zahir - Paolo Coelho https://www.harpercollins.com/9780060832810/the-zahir/ John Grisham novels:  https://www.jgrisham.com/books/ The Kite Runner - Khaled Hosseini: https://www.goodreads.com/book/show/77203.The_Kite_Runner
1:25:10
December 10, 2019
#19: You CAN have it all, just not all at the same time, with Dr. Olivia James
Dr Olivia James is one of the leaders in the field of equine dentistry. She is months away from finishing her  diplomate examinations, which will make her a specialist, and the highest qualified equine dentist in the Southern Hemisphere. Olivia  has worked in veterinary practices in regional Australia both in mixed and equine hospitals since graduating from the University of Sydney with honours in 2003. In 2010, when her second son was just one year old, she  started her own equine practice, sold in 2018 to concentrate  on her studies and start her current business, Australian Veterinary  Equine Dentistry. In this role she travels across Australia to treat  both first opinion and referral dentistry cases. She is also about to launch a very exciting new online education resource for veterinary equine dentistry.  Our  conversation with Olivia covers a lot of ground. She gives us advice on  starting your own practice and making it profitable, the importance of  focusing on personal development, how to build of group of peers that  inspires you, and of course she gives us some practical tips on how to  raise children while starting a new practice, studying and even specialising. Please enjoy, Dr. Olivia James. To see the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us, or visit the podcast website at https://minivetguide.com/podcast/.  If you have a question that you’d like us to answer with the help of our guests you can leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/) We’d love to hear from you! If you like what you heard, then please help us to spread the word by subscribing to the podcast  and by telling your friends about us. 
1:24:00
November 27, 2019
#18: Kids or career: you don't have to choose, with Dr Abbie Tipler
Since  starting the podcast we’ve had some amazing feedback from some of our listeners. I love hearing about how other  people are inspired by our guests, but one question that pops up time and  time again is some variation of: “I don’t feel like I can focus on my career, because I have young kids.” And I totally agree - I often feel torn  apart in the tug of war between career and parenting. So  here at the Vet Vault we’ve made it one  of our missions to speak to vets who are finding ways to create fulfilling  careers, while still being engaged parents and husbands or wives, and to  ask them how the hell they do it. When we started asking around for some guest ideas of people who seem to have solved this problem, our guest for today was one the first names that popped up: Dr Abbie Elise Tipler BVSc, MANZCVS (Surgery) is a small animal surgeon. She graduated from Massey University in 2005 and soon after graduation discovered her passion for small animal surgery. This took her to London where she worked for several years in a combined general practice/orthopedic referral practice. In 2011 she moved to Sydney and sat her ANZCVS Memberships in Small Animal Surgery and in 2016 was elected as head examiner for Memberships in Small Animal Surgery for the ANZCVS.  In 2017 she founded the Small Animal Surgery Discussion Page for world-wide surgery discussion which has over 6500 Veterinary Members. In 2018 she was the recipient of the ANZCVS travel grant for services to the Surgery Chapter. She has been actively involved in charities such as Pets in the Park, Elephants Rhinos People, Greyhound Rescue and Cantoo. Currently, she is a second year surgical resident at Veterinary Specialist Services. She lives in Saint Lucia with her husband and two young children. Join us as we find out from Abbie how she managed to create a rewarding career despite the commitments of raising a young family. She tells us about her journey into residency in what is a very competitive environment, how to not limit yourself based on other’s expectations of you, how to go from a nervous surgeon to a total surgical boss, and much much more. 

1:15:15
November 19, 2019
#17: 7 Rules For Surviving Veterinary Science. Gerardo and Hugh discuss Oliver's rules
For this episode we're trying something new. We've had so many valuable insights from our guests that we thought it would be well worth it to review some of our favourite bits. Join us as we dig deeper into  the topics that we think can make a big impact on your career.  In this episode we explore some important themes from Dr Oliver Liyou, our guest from episode 4.  Oliver shared some hard-earned wisdom that can be career-, or even life-saving . If you missed Oliver the first time, or if you need a refresher, please join us as we review Oliver's 7 rules for surviving veterinary science. 
40:11
November 7, 2019
#16: Making moves fearlessly, with Dr. Cody Creelman
When we started organising this episode with our guest he was neck-deep, or shall we say shoulder-deep, into clinical cow practice. However, the last few weeks have seen some major changes in the life of Dr. Cody Creelman, Cow Vet.  Up until about 3 weeks before we recorded this episode Cody Creelman was a veterinarian, multiple practice owner, and digital storyteller based in Alberta, Canada. Cody shares his story in real-time on social media by creating entertaining and educational videos of his daily adventures. With over 20 million video views, he has created a very loyal following of ranchers, veterinary professionals, and the general public, and it's easy to see why: his videos are tonnes of fun, and his can-do positive attitude towards work is truly inspiring.  So it was a total shock to his fans (and to anyone trying to research him for a podcast!) when he announced that he was quitting clinical work and pursuing new adventures.  Join us for an insightful conversation about change, passion, fun, fear, and to hear what the future holds for Dr Cody Creelman. Enjoy!
1:23:37
October 24, 2019
#15: Workafrolic, with Dr. Justine Lee, VETgirl
Dr. Justine Lee, the one and only VETgirl, is best known for the hugely popular on-line veterinary education resources that she produces through the vet girl on the run website, podcast, and pretty much anywhere where you find your continuing education.  Currently, Dr. Lee is one of approximately 450 board certified veterinary specialists world wide in emergency and critical care, and is a Diplomate of the American College of Veterinary Emergency and Critical Care. She is also board-certified in toxicology and is a Diplomate of the American Board of Toxicology. She’s been published in numerous veterinary journals and books, and has been aired on radio and television to promote preventative medicine, animal health, and the overall well-being of pets.  Justine is the author of two humorous pet reference books, entitled It’s a Dog’s Life… but It’s Your Carpet and It’s a Cat’s World… You Just Live In It, and has co-edited and co-authored Blackwell’s Five-Minute Veterinary Consult Clinical Companion: Small Animal Toxicology (Wiley-Blackwell 2011). She is one of the editors for the Veterinary Clinics of North America Small Animal Emergency Medicine textbook. (Elsevier 2013). She has been a regular recipient of Speaker of the Year Awards for her talks on emergency, critical care, and toxicology, and she was the co-host and veterinary analyst on Nat Geo Wild‘s Animal ER LIVE. Dr. Lee still works as a criticalist at Animal Emergency & Referral Center, a specialty referral hospital in the Twin Cities, Minnesota.  And because she wasn’t quite busy enough, 3 years ago she became a mom. So how in the world does she do all of this?! Join us in our conversation with this whirlwind of efficiency and impact as she shares with us her ideas about career, parenting , money, time management and much, much more. 
1:01:45
October 5, 2019
#14: Meaning vs balance, with work-life guru Nigel Marsh.
I’ve been a big fan of guest for today’s episode ever since seeing him deliver a keynote speech at a big-ticket vet conference. I knew immediately that I wanted to hear more about what he had to say. His message resonated strongly with me personally, and with the entire audience of vets there that day. It’s a message that we here at the Vet Vault think will be very valuable to all of you, our listeners, so we were thrilled when he agreed to spend some time with us.  Nigel Marsh is a Management consultant, communications specialist, author  and entrepreneur.  He is best known for his creative pursuits. As well as the author of three books – Fat, Forty and Fired, Overworked and Underlaid  and Fit, Fifty and Fired-Up – he is also the co-founder of Earth Hour and the founder of the Sydney Skinny. Fat, Forty and Fired is currently being developed into a major TV series. He also has a hit podcast of his own called 'The Five Of My Life.' The other side to Nigel’s career is his 30+ years experience in the commercial sector. Over that time Nigel has worked with a huge variety of organisations. From the highest profile (McDonalds, Canon, Pepsi, P&G, Virgin, Mars, Fiat, Colgate), to national governments and local enterprises. Whether dealing with big business issues or social engineering, Nigel has provided strategic counsel and impressive results in almost every category imaginable. Highly in demand as a public speaker Nigel travels the globe regularly giving speeches to major corporations on both his business and personal views. His TED speech on work/life balance remains the most viewed ever given outside of America with well over four million hits.  And this,  dear listeners, is why we are talking to Nigel on our veterinary podcast: because us vets are not always that great at finding that elusive work life balance. We’ve had some interesting discussions with other guests on this podcast on this topic: what is work life balance, does it even exist, and is it something that we should be pursuing? So we’ve called in the big guns: please join us in this highly insightful discussion all about balance and finding meaning in your career with one of today's leading thinkers on the topic.
51:37
September 20, 2019
#13: Communication: It's NOT a soft skill! Prof. Cindy Adams
Most vets would agree that excellent communication skills are one of the most important tools that we need to develop for a happy veterinary career, and it's a topic that we've always wanted to feature here, so we were thrilled when one of the leading minds in veterinary communication training agreed to join us on the Vet Vault. Cindy Adams is a Professor in the Department of Veterinary Clinical and Diagnostic Sciences at the University of Calgary, where she teaches in the Clinical Communication and Professional Skills programs. She works to improve communication practices in veterinary medicine and education. Professor Adams has developed evidence-based communication curricula and methods for teaching, learning and evaluating communication skills across North America, UK, and Australia. Today her work forms the basis for communications skills training in many leading vet schools. Her co-authored book: 'Skills for Communicating in Veterinary Medicine,' was released in 2016 and has earned widespread recognition in veterinary medical practice and education around the globe. In this episode Cindy tells us why we really need to increase our efforts in improving our communication skills, how to rapidly gain client trust, and how to set yourself up for the perfect consult.  I guarantee you that this is not just for new grads: it doesn’t matter where you are in your vet career - you are bound to learn something new here.  We talk about agenda setting, listening, perceptual skills and how to have those difficult conversations about money, and Cindy answers a few burning listener questions about tricky communication situations.  Make sure to check out the show notes for the resources that Cindy mentions in the episode. There’s some very useful information on talking about money, discussing medical errors and how to run internal training programs for better communication.
1:28:14
September 4, 2019
#12: Career diversity with the 2018 WSAVA Vet Of The Year. Dr Guy Weerasinghe.
One of our criteria for selecting guests here at the vet vault is to find people from across varied and interesting parts of our profession to showcase all doors that can open to you with your veterinary degree. Well, today’s guest is the poster boy for veterinary career diversity! Dr Guy Weerasinghe has covered more ground in the veterinary profession than many of us will do in a lifetime. He’s been in diary vet in New Zealand, a small animal shelter vet for the RSPCA - Australia’s largest veterinary charity, he’s worked in government doing field surveillance and policy, and has spent time in general small animal practice. During this time he gained a masters degree in Veterinary Public Health, and then became a diplomate of the American College of Veterinary Preventative Medicine: in other words - he’s a certified Veterinary Public Health specialist. While he was doing all of this he co-founded an online employment agency, served as the President of Australian Veterinarians in Public Health, was a branch president for the Australian Veterinary Association, co-authored the AVA’s official position statement on climate change, and became a regular speaker at a range of global conferences on the subjects of zoonoses and preventative medicine. A career like this does not go unnoticed, and Guy was elected as the World Small Animal Veterinary Associations’ young veterinarian of the year for 2018. He is currently a veterinary officer with the Northern Australia Quarantine Strategy under the Department of Agriculture - in other words: he’s a Veterinary Public heath government vet, and, to top off a big decade, he became a dad 18 months ago. All of this in less than 10 years! As you can imagine - we had a lot to talk about. Join us to hear about how to take off your blinkers to be able to see all the opportunities that are out there for vets, about how to recognise your limitations and identify your skills, and about the joy of dealing with clients, even when they don’t like you! Guy also tells us about the pathway into a career in veterinary public health, and of course what life as a government vet is like, and much much more. Please enjoy - Dr Guy Weerasinghe.
1:29:57
August 21, 2019
#11: What is life like as a vet in industry? Dr Mina Hamilton
We’ve always known that as part of our guest list we wanted to talk to vets from outside of clinical practice to provide us with some insights about parts of the profession that neither of us knows anything about. When it came to choosing who we should interview from the world of industry, today's guest was at the top of both of our lists.  Dr. Mina Hamilton is a smiling bundle of energy and enthusiasm who took her talents out of clinical practice and into life as an industry vet a few years ago when she decided to work for one of the leading pet food companies. When you watch Dr. Mina doing her thing at work you’re immediately struck by how much she makes it look like a lot of fun, which is exactly why we wanted to talk to her. We wanted to find out if it really is fun, and dig a bit into the whys, the hows, and the pros and cons.  Our conversation with Mina covers a wide range of topics. We talk about how you know whether or not a job is for you, about making the decision to stay or go in your job, and how to approach leaving when it is time to move on. Mina tells us what she loves about life as a technical vet, about the skills she’s learned in her role, about how to break bad habits, why holidays are so important, and much much more
1:24:43
August 3, 2019
#10: Change, balance, and the doing the things you love. Dr James Greenwood
James Greenwood is a practicing veterinary surgeon living and working in Bristol in the UK.  Originally from a farming family in Yorkshire, James inherited the family trait and devoted himself to a life spent in the company of animals. Since graduating from Bristol University in 2007, James has worked in mixed, equine and then for the last few years in companion animal practice.  Throughout his life he has shared his passion for science with his passion for art.  Although taught originally to paint, James’ creativity has developed into a deep love for ceramics.  He was invited to compete on the first series of BBC2’s 'The Great Pottery Throwdown’, which led to further television work, including the hit CBBC children's television series 'The Pets Factor'.  He has also developed his own ceramics business, writes for various platforms and delivers talks on how his passion for science and art have influenced his life. Gerardo spent the day with James and Oliver, the famous one-eyed Labrador, in their home. We had a great time picking his brain about his early work experiences, about finding himself out of his depth and dealing with imposter syndrome, and how he tries to achieve that ever-elusive balanced life. He tells us how he took stock of his career and how he made veterinary science work for him. We also talk about competence, confidence and courage, his life as a TV vet, and the absolute necessity of having things in your life that you love doing.  We had a lot of fun recording this episode, and I think you’ll have the same experience listening to James’ with his infectious enthusiasm. Please enjoy - Dr James Greenwood.
1:15:13
July 21, 2019
#9: Getting comfortable with uncertainty. Dr Rob Webster
Dr. Rob Webster is an emergency and critical care specialist and one of the founding members of Animal Emergency Australia, a group of emergency clinics in southeastern Queensland.  Outside of his clinical and leadership roles within the practice he has also trained and mentored large numbers of vets and vet nurses, inspiring them with his boundless energy and infectious enthusiasm. We pinned him down in his garden in far northern Queensland to see if we could extract some of that wisdom for our own good and yours, and he did not disappoint! We cover valuable ground, such as how he approaches challenges in the face of fear and uncertainty, despite feeling completely overwhelmed. He gives us his views on charting a career path, on whether to specialise or not. Rob even gives us a few study tips and tells us what he thinks one of the best things is that you can commit your time to, and on why you should always listen to your mother. Please join us in this fascinating conversation with Dr. Rob, and be inspired!
1:06:34
July 4, 2019
#8: Defining the problem. Prof Jill Maddison
Professor Jill Maddison is currently Professor of General Practice, Director of Professional Development and Director of the BVetMed course at the Royal Veterinary College in the United Kingdom. She is actively involved in undergraduate teaching and CPD at the RVC in the areas of small animal medicine, clinical problem solving and clinical pharmacology. She has lectured extensively around the world on clinical problem solving, small animal internal medicine and clinical pharmacology. If you’ve ever listened to one of her lectures you’ll know that she is the epitome of clear-minded scientific thinking. And if you haven’t had the privilege of hearing her speak - well, luckily she’ has a book just for you: Jill is senior editor of a book called Clinical Reasoning in Small Animal Practice, a must-read for anyone in practice. She’s also published over 60 refereed papers in veterinary and medical journals and is the senior editor of a previous book, Small Animal Clinical Pharmacology. To keep in touch with the realities of private general practice she consults at a local veterinary practice and at the RVC’s first opinion practice, the Beaumont Sainsbury Animal Hospital. In this episode we talk about clinical vet work for a change: Jill talks about some common mistakes that many vets make when it comes to clinical decision making, and why curiosity and thinking skills are more important than knowledge and facts. Jill gives us her insights about the value of internships and tells us what her favourite textbooks are for everyday practice. Please enjoy - the queen of small animal veterinary medicine - Professor Jill Madison.
1:22:06
June 22, 2019
#7: Doing the hard things. Dr Craig Challen
Our guest today is a successful businessman who, in his free time, likes to put on a skin-tight black neoprene suit and use his special skills and unique equipment to save lives. No - it’s not Batman, but it may as well be.  Dr Craig Challen has become an Australian icon for his role as a rescue diver in the Thailand cave rescue that captivated the world in late 2018. For his efforts in the rescue, Craig was awarded the Star Of Courage award in Australia, nominated as a Companion of the Most Admirable Order of the Direkgunabhorn in Thailand, and, together with his dive partner, as the joint Australian of the year for 2018/19. But long before any of this happened, Craig was an accomplished veterinarian and business owner. He had built and run a successful group of veterinary practices, while also quietly becoming one of the world’s most highly qualified cave divers. It's an incredible story with a very, VERY happy ending, and we are thrilled to have Craig share it with you. In our conversation, we dive deep into the world of veterinary business. Craig shares with us from his wealth of experience tips that vary from how to be a good employee, all the way to building a multi-practice business. Listen out for his 4 step formula to dealing with complaints towards the end of the episode. We talk about career plans, fear, self-confidence, doing hard things, and Craig gives us his take on the challenge of living a balanced life. But first, we kick off deep underground in a cave, somewhere in Thailand. 
1:23:54
June 9, 2019
# 6: Simple habits, big results. Dr Paula Parker
For this episode we are fortunate to have with us a young vet who is contributing more to the veterinary profession in her relatively short career than many of us will do in a lifetime. Dr Paula Parker was the president of the Australian Veterinary Association for 2018/19, and is the youngest person ever to be elected to this position. When she is not leading the team that makes major policy decisions and guides the future of our our profession both in Australia and internationally she works as an emergency vet in a practice in the Gold Coast, Australia. Our chat with Paula unearthed some very practical tips and tools for every day life as a vet. I personally found the discussions about productivity, mental resetting and transitioning, and how to get past no especially useful. We also cover a wide range of other topics, like the pros and cons of rural practice, how to deal with being the ‘new vet’, especially the new ‘girl’ vet in a farm practice environment, controlling the controllables, the value of serving on committees and other organisations, and about vomiting for fun... Paula addresses a huge issue for many people in our profession: money - how to think about it, how to talk about it, and how to make it. We trust that you’ll find this conversation as inspiring as we did.
1:35:19
May 27, 2019
# 5: Mental health masterclass. Dr Nadine Hamilton
Dr Nadine Hamilton is a psychologist, but she’s not just your everyday psychologist - she’s OUR psychologist. After nearly 35 years of experience in a variety of industries she is now a leading voice and helping hand for the veterinary profession. Through her practice, Positive Psych Solutions, she works exclusively with vets, helping them to be the best they can be for their patients and themselves. However, Nadine was not satisfied with small scale solutions: her recently published book “Learning To Cope With Stress And Burnout As A Veterinarian’ is already proving very useful for many in the profession, and will undoubtedly become a vital mental health resource for vets around the world. Dr Hamilton is also the founder of the “Love Your Pet, Love Your Vet’ charity, which aims to raise community awareness of the shadow side to the veterinary profession, as well as reducing stigma for those working in the industry about seeking help when they need it. Her work with the charity has brought some of the challenges that vets face to the attention of the general public through some very successful media exposure. As can be expected from someone with Nadine’s background, our discussion with her provides some fantastic insight into the state of mental health in our profession, with some very practical advice on building and maintaining resilience, and on how to speak up and find help when you are going through tough times. Please enjoy this conversation with one of the leading minds in veterinary mental health today - Dr Nadine Hamilton.
1:03:40
May 18, 2019
# 4: To the brink and back: a guide to surviving and thriving in veterinary science. Dr Oliver Liyou
In this episode we speak to a vet who, in his 26 years in the veterinary profession, has experienced some fantastic highs , but also some of the very darkest lows. His journey has taught him crucial lessons on how to not only survive, but thrive in this sometimes challenging profession of ours, and we are very fortunate that he is happy to share those lessons with us with such honesty and openness. Dr Oliver Liyou graduated from the University of Queensland in 1993 with first class honours. He is the principle veterinarian and owner of Equine Veterinary Dentistry Services, which he started in 2002. He lives and works in South Grafton, northern NSW in Australia on a property with horses, cattle, and his family.  Since 2002 Oliver has co-ordinated and hosted equine dentistry training workshops for vets from all over the world. In 2007 he was the first Australian vet to sit and pass membership exams in Equine Dentistry. He has authored several scientific papers and lectured on equine dentistry throughout Australia and internationally, and regularly publishes articles to raise awareness of welfare in horses. Oliver has also co-designed several equine dental instruments, including the porta safe stocks trailer.  (EVDS.net.au.)  But it’s not all been smooth sailing for Oliver. Since graduating as a vet 25 years ago he has survived all of the following: lasting almost 10 years in his first business that he started the day after graduating; a suicide attempt in 2005; a divorce 5 years later; narrowly avoiding bankruptcy, and a business partnership dissolution soon after that. Despite these setbacks he has emerged happy and balanced, with a good business, and still remains positive about life, his career and the veterinary profession overall. This discussion is essential listening for many of us. We talk about what success as a vet looks like, the paradox of being exceptional, the importance of learning to say no with a smile and why it’s important to sometimes be shit at stuff. Oliver talks candidly about his suicide attempt - how to recognise the warning signs that you are in trouble, his journey beyond that period in his life, and how to protect yourself against things ever going this far. He also shares with us his his eight tips for surviving veterinary science.  Please join us, in fact - I urge you to join us, in this ultimately uplifting episode with Dr Oliver Liyou.
1:14:19
May 6, 2019
#3: Good attitude, great outcomes. Dr Brooke Schampers.
When Gerardo first suggested today’s guest to me I must admit that I was slightly sceptical. If our aim with this podcast is to pick the brains of successful people in the veterinary profession to see if they can share some of their acquired wisdom with us, then surely our guests will need years of experience? Or so I thought. Let me assure you that you do NOT need years of experience to have serious focus and have the right mindset. Dr Brooke Schampers is an emergency veterinarian in Brisbane, Australia - a career that she chose very deliberately, and pursues with passion and positivity. She shares her challenges and what she is learning on her very popular instagram account - doctor_brooke, inspiring and helping thousands of others in the process. We talk about getting your attitude right to work undesirable shifts, practicing and projecting confidence when you’re not feeling all that confident, how to deal with being a fresh faced vet - in other words how to ensure that clients take you seriously if you look very young, and how to improve your communication skills. Brooke gives advice on picking and pursuing your dream job, with tips on how to get that all important foot in the door. No discussion about emergency work would be complete without stories of triumph and failure, and how to deal with the demands of a job that can be very stressful. We’ll discuss some great ideas on how to keep your mind fit to fight another day. We also delve a bit into the world of social media - the how, the good and the bad. No matter where you are in your veterinary career - this conversation is guaranteed to motivate and inspire. Please enjoy, and don’t forget to stay tuned for your homework assignment for the week at the end of the episode.
1:05:30
April 24, 2019
#2: Motivation, making a good start, and having fun. Dr Louisa Graham, aka louisa_the_vet
In today’s episode we chat to a vet who in her relatively short career has managed to encourage and inspire tens of thousands of vets through her popular veterinary instagram account, louisa_the_vet. After our interview I can count myself as one of the many people who have benefited from her infectious enthusiasm. Dr Louisa Graham is a UK based small animal veterinarian. Because of a childhood that she describes as “surrounded by animals” she always knew that she could only ever be a vet. Since qualifying she has worked in small animal practices across the UK as both practitioner and in managerial and mentoring rolls. She has continued her education while working, gaining a certificate in advanced veterinary practice in small animal medicine after a few years in practice, and at the time of recording she was just about to make a move to a new practice York where she’ll continue her veterinary journey. We cover a lot of ground in our conversation with Louisa, discussing topics like how she stays motivated, the struggles she faced during her early career, why a good support network is so important and what that network looks like, especially in your first job. And on the topic of first jobs - we talk about finding that right first job and what your future employers care and don’t care about. Louisa gives advice about managing your expectations, becoming a ‘mini-specialist’, avoiding what she calls ‘the comparison trap’, maintaining perspective and most importantly about having fun. Please enjoy this conversation with the effervescent and all round lovely Dr Louisa Graham, and when you get to the end - keep listening for our surprise bonus section.
1:16:33
April 4, 2019
#1: Welcome to the Vet Vault - Gerardo and Hubert
In our first episode we take 30 minutes to talk to each other so you can get to know your hosts a bit better and find out what our podcast is all about.
37:37
April 4, 2019