
Work, Upgraded
By Lauren Dixon






Ep 1.05: Is your strategy a mystery?
Does your strategy raise more questions than it answers? It might be a mystery box strategy. Listen in on how to avoid mystery box strategies and define a clear strategy your team can actually act on.
Join the conversation:
- Connect with Lauren Dixon on LinkedIn
- Subscribe to Work Upgraded on Substack


Ep 1.03: Don't fail fast, fail better
Today we discuss Blair Enns' Innoficiency Principle and how we can stop failing fast and fail better.
Links:
- 2Bobs on Innoficiency
- Blair Enns' article on Innoficiency
- 20%, the Marketing Procurement Podcast on Innoficiency
Follow Work Upgraded:
- Work Upgraded on Substack
- Lauren Dixon on LinkedIn

Ver 1.02: Utilisation is killing innovation
This week I'm discussing a common theme from the 9 barriers to innovation at professional services firms: utilisation and the PSF business model.
Links in this week's episode:
- What makes innovation at professional services firms unique from Work Upgraded
- The history of consulting at ConsultingQuest.com
Find more Work Upgraded:

Ver 1.01: Innovation in Professional Services (feat. ChatGPT)
Today we're joined by guest host, ChatGPT, to discuss innovation in professional services firms. Does it matter? How do we do it? Do we all need cross-functional teams and digital products? Find out ChatGPT's thoughts on this and more.
Learn more about creative problem solving and innovation in professional services firms:
Find Lauren on LinkedIn
And ChatGPT at OpenAI

0.31: Dependencies are not the enemy
In our pursuit of high autonomy teams, have we lost the art of managing dependencies?
The article mentioned in today's episode: Agile Is Ruining Your Product by Matt LeMay
Follow Wizard Innovation Labs on Instagram, LinkedIn, Facebook or Twitter for more

Ver 0.30: Vision, Values and Mission are *not* a strategy
If you've ever helped prepare a strategy before, you've probably had a consultant use the "vision, values and mission" structure to define it. However, VVM on their own are not a strategy. This week on Work Upgraded we explore what strategy is and what role VVM plays in your strategic leadership toolkit.
Resources mentioned:
Good Strategy Bad Strategy by Richard P. Rumelt
Follow Wizard Innovation Labs on Instagram, LinkedIn, Facebook or Twitter for more

0.29: You Need to Fix your Retros, Now
The retrospective aka "retro" aka after action review aka many other names is one of the most powerful routines you can have to create a high performing team. Listen to this week's episode to find out why.
Check out the "Is your retro broken?" assessment at wizardinnovationlabs.com/retro
Follow Wizard Innovation Labs on Instagram, LinkedIn, Facebook or Twitter for more

Ver 0.28: Unicorns Do Not Make High Performing Teams
As a leader, it can be tempting to keep hiring for a certain personality and skillset that you find produces high quality work. But this can unwittingly lead us into 5 traps that prevent us building a truly high performing team.
Listen in to understand these 5 traps and what to focus on instead.
Follow Wizard Innovation Labs on Instagram, LinkedIn, Facebook or Twitter.

Context is Key - Business Agility with Nicolas Brown
Have you ever tried to retro-fit other organisation's approach to business agility? Painful right? This week we talk to Ways of Working specialist, Nicolas Brown, about how business agility will impact the future of work, and how to get it right for your organisation.
Follow Nick -
- LinkedIn: linkedin.com/in/nicolasjmbrown
- Website: nicholasbrown.co.uk
Follow Wizard Innovation Labs -

How to Survive Workplace Politics with Terry B McDougall
In this bumper episode with career coach Terry B McDougall, we cover some of the self-leadership essentials including:
- Having boundaries at work
- Leading your team to success and happiness
- The high integrity approach to politics
Find out more from Terry here:
LinkedIn: linkedin.com/in/terrybmcdougall
Facebook: facebook.com/terrybmcdougall
Instagram: @i_am_coach_terry
Book: Winning the Game of Work
Podcast: Marketing Mambo
Follow Wizard Innovation Labs -

Ver 0.27: Innovation isn't a Strategy
Inspired by Good Strategy Bad Strategy by Richard Rumelt, this week I am discussing the dangers of substituting innovation for good strategy and what to do instead.
Do you agree or disagree? Tweet @WizardTeamLabs and let me know.
And follow Wizard Innovation Labs on all your favourite platforms:

GUEST: Conversations at Scale aka Presenting with Lisa Evans
Speaker coach Lisa Evans joins us to discuss how we can upgrade our public speaking. We cover the prevalence of public speaking in the workplace, what will happen to presenting in the future of work and practical tips for to nail your next presentation, even if it's a virtual presentation.
If you want to learn more from Lisa, you can find her at:
- Website: speakingsavvy.com.au
- Podcast: speakingsavvy.com.au/podcast
- LinkedIn: linkedin.com/in/lisaevansspeaker
- Facebook: linkedin.com/in/lisaevansspeaker
- Instagram: instagram.com/lisa_evans_speaker
Hear more from Lauren Dixon:
- Connect on LinkedIn: linkedin.com/in/laurenbdixon
- Career Coaching: laurenbdixon.com/career-discovery-call
- High Performing Teams Consulting: wizardinnovationlabs.com
- Follow the podcast: instagram.com/wizardinnovationlabs
- Follow Lauren: instagram.com/lauren.dixon.writes

GUEST: John Saunders on Incremental Innovation

Ver 0.26: Time Budgets and the Iron Triangle

GUEST: Kris Grant on Neuroscience in Leadership
This week we are joined by Kris Grant, CEO of ASPL Group, discussing practical ways to apply neuroscience in leadership.
You can find Kris on Instagram @krisgrant_aspl and LinkedIn
And you can also find ASPL on Instagram @asplgroup and LinkedIn
Follow Wizard Innovation Labs at:

Ver 0.25: Big Data Fallacy

GUEST: Leading Freelancers Well
Freelancing and contractors will be a big part of the future of work. On this episode, I interview Indiana "Indy" Gregg about how to create an exceptional team that includes freelancers and contractors.
Indy is the founder of Wedo, a global platform making freelancing even easier. And Indy has also built a team of high performing freelancers to build the platform, so she knows her stuff! Listen in to Indy's insights on how to include freelancers in your team.
Find out more about Wedo at:
Follow Wizard Innovation Labs at:
Instagram LinkedIn Facebook Twitter
Download the whitepaper on the 9 Essential Skills to Lead in the Future of Work here

Ep 0.24: Thinking in Systems
Today we're exploring the trending topic of systems thinking and 5 ways you can start using it at work today.
Check out the career growth giveaway here or over on Instagram.
Follow Wizard Innovation Labs at:

GUEST: Capitalism and the Future of Work
Work Upgraded gets an upgrade as we welcome our first guest, Lynn Yap, author of The Altruistic Capitalist. Lauren and Lynn talk about how being purpose-driven as an organisation is essential to thriving in the future of work.
You can find Lynn at:
Her website: altruisticcapitalist.com
Instagram: @altruisticcapitalist
Facebook: The Altruistic Capitalist
Or email her at: lynn@altruisticcapitalist.com
Some of the stories Lynn mentioned:
Measuring Stakeholder Capitalism from the World Economic Forum
As always, you can follow Wizard Innovation Labs at:


Ver. 0.22: 7 Hard Conversations Leaders Must Have

Ver 0.21: Leaders Build Leaders
Why coaching your team in leadership is the best thing you can do for your career.

Ver 0.20: Org Design, the Job that's Never Done
Are organisations every in a truly fixed stated? And is organisational change every truly done? We discuss this, and how we can build in adaptability to our organisations in today's episode.

Ver 0.19: Finally It's Time to Talk About Work Design

Ver 0.18: The Future of Work is Analogue

Ver. 0.17: Are You Really On a Team?

Ver 0.16: Why So Serious (About Work)
Today we're exploring how we can introduce more fun into work while still getting stuff done.
Links for things mentioned in today's episode:
Lego Serious Play: https://www.lego.com/en-us/seriousplay
Crazy 8's: https://designsprintkit.withgoogle.com/methodology/phase3-sketch/crazy-8s
10-for-10: https://www.workshopper.com/post/the-ultimate-10-minute-brainstorming

Ver 0.15: Strategy, A Morning Snack for Culture
Today we break down Peter Drucker's famous adage "Culture eats strategy for breakfast" and talk about how we can create culture-proof strategies in the final episode of our Strategy mini-series.

Ver 0.14: Strategy, It's Everyone's Business
In the fourth episode of our strategy mini-series we discuss how interpreting strategy is a part of everyone's role.

Ver 0.13: Strategy, Not Just for Beginnings

Ver 0.12: Strategy, It's Just a Big Experiment

Ver 0.11: Strategy, What Comes First?
In this, the first episode in the mini-series on Strategy, we discuss why we often put the cart before the horse when creating organisational strategies.

Ver 0.10: Org Chart or Org Change
Today we discuss how drawing a new org chart doesn't equal organisational transformation.
Read the TACSI article here: https://tacsi.org.au/journal/function-over-form/

Ver 0.9: Not All Hours Are Created Equal

Ver 0.8: Team Day but Everyday
Considering how we can actually shift the dial on our organisational culture by bringing that intent into our everyday work routines.
You can check out Ben from Thoughtful Leader at his website here: https://www.thoughtfulleader.com/


Ver 0.6: Shouldn't that Email be a Meeting?
In trying to fit everything into our day, we forget that some meetings should probably stay meetings.




Ver. 0.2: Translating Strategy into Action
Reflections on some of the barriers that prevent teams turning their organisation's strategy into action

Ver. 0.1: Work Upgraded
Introducing the Work Upgraded podcast