You Own the Experience Podcast

You Own the Experience Podcast

By You Own the Experience Podcast

The Podcast that focuses on the People Experience in the Staffing and Recruiting Industry.
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It's as simple as training your team with Erin Pittman & Maddie Walker

You Own the Experience PodcastAug 13, 2024
00:00
56:25
Simplifying Data-Driven Success in Staffing: Insights & Innovations with Dan Mori

Simplifying Data-Driven Success in Staffing: Insights & Innovations with Dan Mori

This week, Lauren and Rob dive into the intricacies of data-driven strategies for staffing agencies with guest Dan Mori, Managing Partner of Staffing Mastery.


The trio explores the necessity of forward-looking data analysis for better decision-making and operational efficiency.


Dan has been a Staffing Owner/Operator for 18 years and realized a major gap in how our industry does reporting. This year, Dan launched Staffing Dashboard, a tool designed to simplify complex metrics and provide actionable insights.


The conversation covers the importance of key metrics like payroll, gross margin, and headcount. Missed opportunities and the role of AI in improving business operations are discussed, as well as the essential relationship between sales and recruiting.


This is a must-listen for anyone operating a staffing business.


Please remember to rate, review, and share the episode wherever you tune in.

May 20, 202501:07:53
An AI State of Emergency

An AI State of Emergency

This week, LJ and Rob are joined by staffing industry AI experts to declare: you need to start using AI.

Staffing Engine's Matt Dichter, Jay Cutler, and Andrew Kimmell, along with Leap's Erin Pittman, highlight different ways AI is impacting the industry.

We're all aware of how rapidly AI is progressing and changing, and how technology fatigue could be affecting adoption rates.

Currently, the industry reports 55% of companies actively using AI and 41% planning adoption. Yet when we poll staffing leaders directly about their AI strategy, these numbers appear greatly exaggerated.


This episode is essential listening for anyone in leadership at a staffing & recruiting company. Like Jay Cutler says in the episode, " AI is a team sport" so make sure your entire organization is involved.


Please remember to rate, review, and share the episode wherever you tune in.

May 13, 202552:26
Celebrating Five Years of LEAP: Successes, Failures, and Lessons Learned

Celebrating Five Years of LEAP: Successes, Failures, and Lessons Learned

In this celebratory episode of the podcast, Rob and Lauren commemorate the five-year anniversary of Leap Advisory Partners, a technology consulting firm founded by Lauren in March 2020.

They revisit the firm's journey, highlighting both its successes and failures. Lauren, self-dubbed the Chief Failure Officer (CFO), openly discusses the challenges they faced, including pricing strategies, customer relationships, and pipeline management.


The conversation also touches on the evolution of their content marketing strategies, including Lauren's prolific podcast appearances and social media presence.


If you are a founder you will enjoy insights and emphasizing the importance of resilience, continuous learning, and effective content marketing.


Please remember to rate, review, and share the episode wherever you tune in.

Apr 22, 202529:49
AI in Staffing: Navigating Ethics and Innovation with Chris Loope

AI in Staffing: Navigating Ethics and Innovation with Chris Loope

This week, LJ and Rob sit down with industry veteran and legendary CTO, Chris Loope . Chris recently published an article on AI in Staffing (linked below,) and we dive deep into his insights. Chris is the former CTO of all of the BGSF brands and has helped companies grow using technology since 1997.In the article, Chris discusses the pros, cons, risks, and rewards of using AI in staffing and the overall hiring experience. Chris brings 28 years of experience, making him the perfect guest to discuss these critical topics.


Chris' article AI in Staffing: Innovation, Risk, and the Path to Responsible Use

Our conversation delves deep into the ethical uses of AI and our predictions for AI in the future. Chris & the crew share their controversial take on how AI will impact recruiter roles in the next 5 years – you won't want to miss it!


This episode is brought to you by Leap Advisory Partners, your partners that help you build, change, & adopt technology.


Love the insights? Rate, review, and share this episode to help others discover the future of AI in staffing!


Apr 08, 202557:28
The Four Types of Sales Roles You Need to Know with Mark Winter

The Four Types of Sales Roles You Need to Know with Mark Winter

This week on the podcast, LJ and Rob host sales coach/trainer Mark Winter of the Winsource Group.


Mark spoke at the Staffing Sales Summit last month about the truth that there are different types of sellers based on factors like the stage of your business and market conditions. Mark shares his theory, and the trio also discusses AI in sales.


To kick off the episode, Rob and LJ discuss the latest AI news and the SIA | Bullhorn Indicator report for the week of March 15th.


The featured technology this week is Toro Insights, and thank you to our sponsor, Leap Advisory Partners.


Remember to rate, review, and share the episode wherever you tune in.



Apr 01, 202536:48
GRID Industry Trends 2025 Takeaways

GRID Industry Trends 2025 Takeaways

This week, LJ and Rob sit down with Bullhorn's Senior Research Manager, Lia Taniguchi, to discuss key insights from the GRID Industry Trends 2025 report.


Unsurprisingly, firms integrating AI and automation into their workflows experienced revenue growth in 2024 and are projecting continued expansion in 2025.


Download the complete report here:
Bullhorn GRID 2025 Industry Trends Report


The trio explores the primary areas where AI and automation are creating measurable impact today and identifies emerging trends that will shape the industry's future.


This episode is brought to you by Leap Advisory Partners and remember to rate, review and share the episode wherever you tune in.



Mar 25, 202543:04
SIA Executive Forum 2025 Recap: AI, Technology, and the Staffing Industry Landscape with Ashley Bowlin

SIA Executive Forum 2025 Recap: AI, Technology, and the Staffing Industry Landscape with Ashley Bowlin

This week, LJ and Rob sit down to give a quick recap of the Staffing Industry Analysts Executive Forum 2025. The duo are joined by podcast friend, Ashley Bowlin of CloudCall.


The trio highlight:

  • the overall positive vibe of attendees and networking.
  • a strong focus on AI and how it will meaningfully impact staffing & recruiting.
  • the overall role technology is playing in sales and recruiting strategies.

While we didn't cover the SIA/Bullhorn Indicator live, the week-over-week was slightly up for all three metrics, while the year-over-year was down about 6% (week of March 1st).


This episode does have intermittent audio issues in the way of echoes on Rob and Ashley's audio.


Mar 18, 202523:16
AI in Flexible Work Pools with Bryan Wilson

AI in Flexible Work Pools with Bryan Wilson

This week, LJ and Rob catch up with Bryan Wilson, Head of Product at StaffUp App (www.staffupapp.com), exploring innovative approaches to talent pool management and AI integration in staffing.


Bryan, a staffing technology veteran, shares insights on enabling light industrial and high-volume clients to create and quickly activate flexible work pools. The conversation dives into the risks of over-relying on single candidate sources and explores how AI is transforming talent pool management strategies.


In their AI news segment, LJ and Rob discuss OpenAI's strategic shift to Softbank funding and its implications for the industry. They also analyze encouraging trends from two key industry reports: the SIA | Bullhorn Indicator and the Federal Reserve's January 2025 Beige Book, both showing moderate optimism for the staffing sector.


This week's featured technology spotlight: Talivity, innovating the way staffing firms manage their operations.


This episode is brought to you by Leap Advisory Partners, empowering staffing firms with strategic growth solutions. Visit www.leapadvisorypartners.com to learn more.


Please remember to rate, review, and share the episode. Your support helps us continue bringing valuable insights to the staffing technology community.


Feb 25, 202543:31
Staffing Innovations: AI’s Role in Modern Recruiting with Matt Dichter

Staffing Innovations: AI’s Role in Modern Recruiting with Matt Dichter

This week, LJ and Rob catch up with longtime podcast friend, Matt Dichter.


Matt, VP of Sales at Staffing Engine, shares insights about their AI acceleration platform for the industry. He provides an update on how staffing firms are gaining productivity through their solutions.


Lauren and Rob review several significant AI developments, including:

  • ARM's initiative to develop their own chips for AI applications
  • Perplexity's expansion into deep research capabilities
  • The release of Grok 3
  • The evolution of SQL and Excel: while not obsolete, these tools are becoming more user-friendly than ever


Our featured technology this week is TechServe360, offering comprehensive back-office outsourcing services.


Thank you to our sponsor, Leap Advisory Partners.


Please remember to rate, review, and share the episode. Your shares help our community grow!

Feb 18, 202547:22
Building Trust with Technology with Joey Brodsky

Building Trust with Technology with Joey Brodsky

This week, Lauren and Rob continue their focus on sales with a conversation with Joey Brodsky, Head of Go-To-Market at Stott and May.


Joey, throughout his staffing and sales career, has used a lot of technology, so we picked his brain on what technologies move the needle.


Things like AI to create research for potential clients and SourceWhale to help with prospecting are all on Joey's must-use list. He shares insights on how these tools can transform the sales process.


Lauren and Rob kick off the episode with a review of what's new with AI, including the possibility that Alexa gets smarter, and whether Deepseek is a distillation of ChatGPT. They explore the implications of these AI advancements for sales professionals.


This week's featured technology spotlight: EQ™ App.

Please remember to rate, review, and share the episode with your network.


This episode is brought to you by Leap Advisory Partners, helping Staffing businesses scale.

Feb 11, 202551:21
Account Management Mastery: tips to Grow Accounts with Carolyn Durant

Account Management Mastery: tips to Grow Accounts with Carolyn Durant

This year, LJ and Rob kick off the podcast focused on sales, specifically account management. Carolyn Durant of TCP Software has been in the staffing and recruitment tech industry for a decade. She recently started creating content on LinkedIn to share what she's learned and is definitely on the show's must-follow list.


Carolyn's Account Communication Cadence


This week, the dynamic duo also highlights the improving week-over-week growth of the US Staffing Market per the Bullhorn SIA Indicator, and they discuss the US Government & OpenAI's Stargate investment.


This week's featured technology is SourceWhale.


And thank you to our sponsor, Leap Advisory Partners.


Jan 28, 202553:47
2024 Recap

2024 Recap

Today LJ and Rob recap all the ups, downs, wins and loses of 2024.


We also make a few predictions for 2024 and we will continue our predictions for marketing, sales, recruiting and staffing operations early next y ear.


This episode is sponsored by Leap Advisory Partners.


Please remember to rate, review and share the episode wherever you tune in.

Dec 27, 202453:08
AI Updates and Digital Adoption

AI Updates and Digital Adoption

This week, LJ and Rob cover the latest in Staffing Industry news, including the positive uptick in US Staffing according to the Bullhorn/SIA Indicator.


The dynamic duo also cover the importance of upskilling your teams on AI and the fact that AI creates incredibly quick opportunities to create training and adoption materials. For example, using your company's Sales Kickoffs to do AI or system adoption training.


This week's featured technology is actually two companies: Woo & CandidateIQ by VettD. Both of these companies help refresh your current ATS data so you can get out of the job board black hole while empowering better automation and AI functionality.


Thank you to our sponsor, Leap Advisory Partners.


Please remember to rate, review, and share the episode wherever you tune in.

Dec 06, 202430:51
PE in Staffing and across technologies

PE in Staffing and across technologies

This week, LJ and Rob cover the latest news in the staffing industry, including updates from SIA's Healthcare Staffing Summit and the newest AI tools, including NotebookLM and Writer.com Studio.


The dynamic duo also reviews a report on private equity investment that McKinsey released in July 2024, as we see more PE firms investing in staffing and recruiting companies.


The featured technology of the week is Prodoscore.


Thank you to our sponsor, Leap Advisory Partners.


Please remember to rate the show wherever you listen and share it with your colleagues and friends.


Nov 15, 202439:37
Revolutionizing Recruitment with AI: Insights from Bullhorn's Nicole Krensky

Revolutionizing Recruitment with AI: Insights from Bullhorn's Nicole Krensky

This week, LJ and Rob sit down with Nicole Krensky, Product Marketing Manager at Bullhorn, to review the 2024 Talent GRID Report.

Nicole reports that talent values the right jobs along with consistent and speedy communication. Not surprisingly, 81% of candidates say they are comfortable with AI in recruiting if it speeds up the process.


LJ and Rob also highlight Staffing World & Thrive Live 2024.


Our featured technology is WhatFix.


Thank you to our sponsor, Leap Advisory Partners.


Please remember to rate, review, and share the episode wherever you tune in.



Nov 01, 202447:43
Did you say 800 hours saved? with Gorilla Works Alessandra Willsher & Steven Ng

Did you say 800 hours saved? with Gorilla Works Alessandra Willsher & Steven Ng

This week LJ and Rob are joined by Gorilla Works' Alessandra Willsher and Steven Ng to talk about all the AI they are building into their Flexible Back Office and Front Office Solutions.


The dynamic duo also cover the latest and greatest ai and atuomation news in the industry including the stat that experts believe 80% of software engineers will need AI upskilling/reskilling.


This weeks featured technology is Great Recruiters.


Thank you to our sponsor Leap Advisory Partners.


Please remember to rate, review and the share the episode wherever you tune in.

Oct 11, 202453:06
Is Gen Z just on Miami Time?

Is Gen Z just on Miami Time?

This week on the podcast, LJ and Rob tackle the news from the past week including the report 6 out of 10 business leaders have let go of a new college graduate in the past year.


LJ and Rob are both fans of Gen Z but know that showing up on time is a great start.


The dynamic duo also cover what's new in AI and Automation.


This episode is brought to you by Leap Advisory Partners.


Remember to rate, review, and share the episode wherever you tune in.

Oct 04, 202434:44
AI Agents took over Conference Season

AI Agents took over Conference Season

This week on the podcast, LJ and Rob sit down to talk about the 2 big SaaS conferences of the year, Hubspot's Inbound and Salesforce's Dreamforce and the rise of AI Agents. The duo also highlights LJ's talk and the overall topics at last week's SIA's Collaboration in the Gig Economy Conference and what additional conferences Lauren will be talking about AI during. The dynamic duo are also taking part on a webinar in next week, October 2nd, with CloudCall to talk about the insights from conversational data. This week's featured technology is License Logic. Leap is an official reseller of License Logic so reach out to LJ or Rob if you are interested in learning more. Finally, the SIA & Bullhorn Staffing indicator showed an increase on week over week payroll in US Staffing and is still down about 8-10pts year over year.


At the end of the episode, LJ asks Rob what being a new parent is like and the duo offer some ideas on the #1 priority for parents...showing up for your kids. This episode is sponsored by Leap Advisory Partners. Please remember to rate, review, and share the episode wherever you tune in.


Sep 27, 202443:50
What's new in Staffing & Recruiting for the week of Sept. 10th

What's new in Staffing & Recruiting for the week of Sept. 10th

This week, LJ and Rob sit down to discuss the latest news in the staffing and recruiting industry.


The dynamic duo highlights:

  • Manpower's test of setting up six branches in U.S. Walmarts.
  • A discussion of the Staffing Indicator, which was down 0.1% week over week and hovering at 7% year over year. This is better than the average for the past 18 months, which is around -12%.
  • The jobs report released last week showed slower job growth but an improvement over July 2024. The U.S. added approximately 140,000 jobs in August.

In AI news, the new release of Agent.AI and Bullhorn's acquisition of the search and match tool Kona Search have the team making predictions. Additionally, Apple is releasing their iPhone 16, which will have AI capabilities.


The featured technology for the week is Staffing Referrals and their automated referral management platform.


Please remember to rate, review and share the episode wherever you tune in.

Sep 13, 202440:27
Leap with Empathy

Leap with Empathy

This week, LJ and Rob sit down to discuss the 'why' behind Leap Advisory Partners and the weekly industry and AI news.


On the AI front, a few notable AI businesses got behind California's SB 1047 to regulate AI. This bill did pass in California's legislature after the recording.


Anthropic made their backend prompts public, which is the first time one of the large LLM groups has been this transparent.


Rounding out the AI conversation, we share some stats around AI in organizations with the highlights being:

  • 73% of employees expect AI to impact their job
  • 36% of employees have been trained on AI

Finally, the dynamic duo talks about Leap's founding principle 'Leap with empathy always,' something that both Lauren and Rob learned through usually trying to solve everything quickly in the beginning of their careers.


Our featured technology this week is Chat Automation.


Please remember to rate, review and share the episode wherever you tune in.

Aug 30, 202446:36
From White Glove to Tech-Driven: Modernizing your Staffing Business with Jeff Staats

From White Glove to Tech-Driven: Modernizing your Staffing Business with Jeff Staats

This week, Rob and LJ sit down with Jeff Staats, fractional CRO. The trio discusses the importance of true differentiation in your staffing business and highlights what differentiators are and are not in 2024.

The group also explores the role your business's Mission, Vision, Values, and technology play in branding your company and how being a thought leader is now part of brand building.


On the news side, LJ and Rob highlight the AI Bill in the California legislature and a lawsuit that could challenge Section 230 protections is allowed to move forward.


This week's episode is brought to you by Leap Advisory Partners, and the featured technology is Whippy.AI.

Please remember to rate, review, and share the episode wherever you tune in.

Aug 20, 202459:08
It's as simple as training your team with Erin Pittman & Maddie Walker

It's as simple as training your team with Erin Pittman & Maddie Walker

This week, LJ and Rob are joined by Erin Pittman & Maddie Walker of Leap Advisory Partners. Maddie & Erin are front, middle, & back office experts for staffing technology. The dynamic duo share with our crew common mistakes folks make when looking to optimize data flowing between the different parts of your technology stack and the overall importance of training your team regularly.


LJ and Rob also highlight the Bullhorn Light Industrial GRID report and last week's SIA Indicator.


The highlighted technologies of the week are all about AI: Kyloe Partners' AI Assist and Staffing Engine's prompt engine.


At the end of the episode, the crew shares their favorite parts of the 2024 Paris games.


Please remember to rate, review, and share the episode wherever you tune in.

Aug 13, 202456:25
Grow with Thought Leadership with Kelli Schutrop

Grow with Thought Leadership with Kelli Schutrop

On this week's episode, LJ and Rob sit down to chat about:

  • Grant Thornton's CFO survey that shows confidence returning to the market, which is backed up by a slight uptick in the Bullhorn & SIA Temporary Staffing indicator climbing from -11% to -9% year over year
  • The duo also recognizes SIA's 40 Under 40 in North America

On the AI & Automation front, it is staggering to think about the impact AI will have on the economy, with the US AI market expected to reach $300 billion by 2026.

The duo also highlights how powerful Claude 3.5 Sonnet is and talked about some of the amazing things you can build with Artifacts turned on.

The featured technology of the week was Glyde Talent and the powerful way it is driving top-of-funnel business.

Finally, the dynamic duo sits down with one of their favorites, Kelli Schutrop, to talk about the power of a CEO and executive team's personal brands and how it will impact business development.

This episode is brought to you by Leap Advisory Partners.

Remember to rate, review, and share the episode wherever you tune in.

Jul 23, 202401:00:07
Our First Live Episode

Our First Live Episode

This week, LJ and Rob launch their new format. The show now combines Staffing Industry news, insights on technology, and interviews with industry leaders.

Highlights:

  1. Bullhorn's acquisition of TextKernel and its implications for Bullhorn for Salesforce users
  2. SIA's 2024 Largest Staffing Firms list
  3. Ideal Hire's addition of Heather Jennings as their new President

The hosts also pay tribute to an industry legend who passed away too soon: Odro's CEO, Ryan McCabe.

AI & Automation Updates:

  • Rob and former Herefish boss Chris Dues are hosting "Fix Automation Office Hours" via Zoom on Thursday, July 18th at noon EST.
  • Spotlight on Chat Automation: A cutting-edge technology featuring chatbots and worker bots capable of transferring data between software platforms.


Guest Interview:

Adam Sprecher, former CGO of Salo and Korn Ferry Interim, discusses the importance of aligning go-to-market strategies with organizational values.


Thank you to our sponsor Leap Advisory Partners.


Please remember to rate, review, & share the episode wherever you tune in.


We grow when you share the podcast.

Jul 16, 202401:02:05
Business Coaching with Erik Frank

Business Coaching with Erik Frank

This week LJ and Rob sit down with Erik Frank of Petra Coach. Erik is one of Newbury Partners business coaches, and in this episode, we'll delve into the key differences between Petra Coaching and EOS (Entrepreneurial Operating System).


Erik's story is truly inspiring. A former competitive powerlifter turned entrepreneur, he now leverages his experience to help businesses scale. Whether you're navigating a complex economic climate or simply seeking to empower your team and company, this episode is packed with valuable insights.


Don't forget to rate, review, and share the episode! A big thank you to our sponsor, Leap Advisory Partners.


Jun 11, 202440:17
Building the Perfect Tech Stack for Locum Tenens Staffing

Building the Perfect Tech Stack for Locum Tenens Staffing

This week on LJ and Rob tackle the complexities of building a tech stack specifically for Locum Tenens staffing companies. Locum Tenens refers to temporary staffing for qualified healthcare professionals like physicians, physician assistants, and nurse practitioners.


They're joined by Rob's former colleague and friend, Michelle Bousquet, a seasoned expert in Locum Tenens tech stacks with over a decade of experience building and supporting them.


Michelle offers valuable insights on navigating this unique challenge.


Thank you to our sponsor Leap Advisory Partners.


Don't forget to rate, review, and share this episode wherever you listen!


Also we mention a few books this episode including:

Sell with by Nate Nasralla

Start. Scale. Exit. Repeat. by Colin C. Campbell

Day Trading Attention by Gary Vee

Jun 04, 202437:31
Bullhorn Engage 2024 Takeaways

Bullhorn Engage 2024 Takeaways

This week LJ & Rob sit down to share their takeaways from Bullhorn's Engage Boston 2024 conference.


As expected the big focus of the week was AI, optimization and data quality.


The duo also highlight a few events that went on like the Red Sox game on Monday night and the preconference ReEngage Roundtable event.


Let us know if we missed any takeaways and as always remember to rate, review and share the episode wherever you tune in.

May 21, 202423:05
Staffing Snack: What to Expect at Engage Boston with Bullhorn's Joe Wertz

Staffing Snack: What to Expect at Engage Boston with Bullhorn's Joe Wertz

For this week's Staffing Snack, LJ and Rob chat with Joe Wertz from Bullhorn about what excites him most at Engage Boston next week.


The trio dives into the conference's perennial themes of tech stack optimization, AI, and collaboration.


Tune in to hear LJ, Rob, and Joe predict the conference's highlights!


Thank you to our sponsor, Leap Advisory Partners.


Don't forget to rate, review, and share the episode wherever you listen! Sharing our stories helps us grow.







May 07, 202418:54
Simplify, Listen to your Customer and Sell, Sell, Sell with Chris Scowden

Simplify, Listen to your Customer and Sell, Sell, Sell with Chris Scowden

This week, we break new ground by interviewing our own boss, Newbury Partners' CEO Chris Scowden!


Chris, a recognized expert on navigating challenging markets, shares his insights on helping businesses thrive during a period of soft growth.


In this episode, you'll learn:

  • Essential steps to prepare your business for a potential economic downturn.
  • How your tech stack can impact your merger and acquisition strategy.
  • The importance of understanding your customer's voice in any economic climate.

Chris also provides a valuable checklist to ensure your business stays on track even when the market seems to be working against you.


A special thanks to our sponsor, Leap Advisory Partners.


Spread the word! Sharing the podcast helps us reach a wider audience.


Apr 30, 202434:11
Our Top 10 Episodes

Our Top 10 Episodes

This week, LJ and Rob recap their top 10 all-time episodes by downloads.


The YOE Podcast just celebrated its 4 year anniversary, and we decided to go back to highlight some of the best conversations we have had to date.


Take a listen and don't forget to share your favorite with us .

Apr 23, 202417:00
Thriving Beyond Burnout: Prioritize Joy & Unlock Productivity with Dana Mahina

Thriving Beyond Burnout: Prioritize Joy & Unlock Productivity with Dana Mahina

Feeling burned out? You're not alone!

This week, join LJ, Rob, and author and executive coach Dana Mahina for a powerful conversation about smashing burnout and reclaiming your energy.


Dana, a 2x author (including her latest book, "B is for Burnout, Not B*tch: An A-Z Guide to Work-Life Design") dives deep into actionable strategies that benefit EVERYONE, not just women.


Here's a taste of what you'll learn:

  • The surprising key to unlocking productivity is prioritizing joy!
  • Practical tips for designing a work-life balance that works for YOU.
  • How to identify and combat burnout before it takes over.

This episode is a must-listen for anyone who:

  • Feels constantly drained and overwhelmed.
  • Struggles to switch off from work.
  • Wants to reclaim their energy and live a more fulfilling life.


A huge thank you to our sponsor, Leap Consulting Solutions!


A friendly reminder to share the podcast with friends and leave a review to help us grow!

Apr 16, 202436:07
Jersey Roots and Being a Great Partner with Adam Butera

Jersey Roots and Being a Great Partner with Adam Butera

This week, LJ and Rob chat with Adam Butera, Head of Product at AI matching company Opus Match, to discuss the essentials of being a great business partner.


Adam brings his 12 years of experience in staffing tech and technology leadership for staffing firms to the table.


The episode dives into how to be a software partner that delivers exceptional value to your customers, ultimately leading to a strong ROI. LJ, Rob, and Adam then explore how these principles translate into becoming a stellar staffing partner for your end clients.


They also discuss the burning question: when do clients start scrutinizing your work (i.e., interviewing/screening the candidates you submit)?


This conversation is a goldmine for anyone who interacts with customers daily.


A big thank you to our sponsor, Leap Consulting Solutions!


Don't forget to rate, review, and share the episode on your preferred listening platform.

Apr 09, 202401:09:07
Let's Prep to attend Conferences

Let's Prep to attend Conferences

This week, LJ and Rob sat down to discuss how to prepare to attend a show.


LJ has shared her tips and tricks, which LJ affectionately calls putting together an attendees 'dance card'.


LJ's Tips

1. Look at the agenda and plan your sessions

2. Who do you want to meet or connect with, especially speaker-wise

3. Review the list of vendors, partners, & customers you want to meet with


Always have your business card or QR codes ready to connect.


Bonus Points:

1. Keep a pen on you to take notes, or Rob sends Slack messages to himself with any notes from essential conversations.

2. Take notes during the sessions and turn those into social media posts.


Thanks to our sponsor, Leap Consulting Solutions.


Please rate, review, & share the episode wherever you tune in.

Mar 19, 202413:27
Bullhorn's 2024 GRID Industry Report Takeaways with Donny Payne
Mar 12, 202434:51
2023 Bullhorn GRID Industry Trends (Replay) with Gretchen Keefner

2023 Bullhorn GRID Industry Trends (Replay) with Gretchen Keefner

This week, we're throwing it back to last year's GRID Industry Trends Report.


LJ and Rob sat down with Gretchen Keefner, SVP of Global Enterprise at Bullhorn.


The trio discussed the results of the survey, highlighting key insights and changes observed in the industry, such as staffing sales becoming the #1 priority.


Next week, LJ and Rob will be joined by Donny Payne, SVP of North America Field Sales, to discuss the 2024 report.


Thank you to our sponsor, Leap Consulting Solutions. Please remember to rate, review, and share the episode wherever you listen.

Mar 05, 202442:57
Candidates may prefer talking to Bots with Rod Smyth

Candidates may prefer talking to Bots with Rod Smyth

This week, LJ and Rob sit down with serial entrepreneur Roderick Smyth. Rod has founded a few successful Recruitment Technology companies, including TempBuddy and Shiftfillers.


Rod's new venture, Gylde Talent, helps fill the top of your candidate funnel using AI and Automation.


Even though everyone thinks they don't want to speak with a bot, Glyde has data suggesting that candidates are willing to share more with a bot. Therefore, when a candidate speaks to a recruiter, they can have a more meaningful conversation.


Check out the episode to learn more.


Please remember to rate, review, and share the episode wherever you tune in, and thanks to our sponsor, Leap Consulting Solutions.

Feb 27, 202441:53
Ask the Hosts - February 2024

Ask the Hosts - February 2024

In this month's Ask the Hosts, LJ and Rob sit down to discuss what topics our clients are talking about.


If last year was the year of austerity, 2024 for the crew's clients is the year of


Optimization...


Everyone wants to get the most out of the technology they are leveraging and to do that they have been coming to the experts.


Things like:

  • Automation
  • Reporting
  • ATS/CRM optimization


have dominated discussions for Rob to date. Especially considering contract staffing hours have declined for 17 weeks, according to SIA.


Check out the episode to learn more and thank you to our sponsor Leap Advisory Partners.


Please remember to rate, review and share the episode wherever you tune in.





Feb 20, 202419:01
Will the real AI, Please Stand up with Andrew Mckay

Will the real AI, Please Stand up with Andrew Mckay

Join LJ and Rob as they delve into the exciting world of AI with Andrew McKay, Co-founder and CEO of Kona Search.


 Andrew, a renowned expert with over a decade of experience in Machine Learning & multiple exits shares insightful predictions about how AI will reshape the staffing landscape in 2024 and beyond. 


Discover specific examples of how AI can augment recruitment, enhance onboarding, and optimize team performance.


Ready to future-proof your staffing business? Listen now and gain actionable insights you can implement today!


Thank you to our sponsor Leap Consulting Solutions and their bestselling course, Supercharge your Desk with AI. 


Remember to rate, review and share the episode wherever you tune in. 

Feb 13, 202447:47
Staffing Leaders's Predictions 2024
Feb 06, 202422:42
2024 Conference Season: Must Attend Shows in 2024

2024 Conference Season: Must Attend Shows in 2024

In this Staffing Snack, LJ and Rob break down the early conference season for 2024.


Today, ASA's ExecuVision kicks off in Boca Raton, and then on Thursday the team at Candidate.ly host the World Staffing Summit.


LJ breaks down what sessions she is most excited about for ExecuVision and WSS.


Then, the team wants everyone excited for SIA's Executive Forum in March, Bullhorn's Engage in May, and Staffing World 2024, including Thrive Live.


Plus, Lauren gives some insight into the future state of staffing & recruiting platforms.


We also get a hint that the Lady Leaders are planning a 2nd book.


This episode is brought to you by Leap Consulting Solutions and their best-selling Supercharge your Desk with AI Course.


Remember to rate, review, and share the episode wherever you tune in.



Jan 30, 202414:21
Leap Into 2024

Leap Into 2024

This week LJ and Rob sit down to break down the courses and different offerings Leap will be delivering this year.


As our premier brand sponsor Leap has been the podcast since 2021 and has continued to create incredible outcomes for their clients and the industry as a whole.


This LJ and the Leap team are focused on the trusted Tech Advisory and they are also offering more courses including:


1. Digital Transformation Leadership Certificate

  • training individuals or teams on how to manage your technology and partners to drive growth

2. Bullhorn Admin Training (this will soon be extended to multiple ATSs)

  • train individuals or teams on how to get the most out of their ATSs full suite of solutions

3. WhatFix plus 35 Training Videos

  • embed training on workflows or products in your applications and have custom-made training videos

4. Conference Agenda Prep

  • The Leap team will align conference agendas with each member of your to get the most out of each show

5. Bi Annual or Annual Tech Stack Review

  • optimize your tech stack by allowing the experts to find duplicative technology/spend and roadmap your future state with you.


As a bonus, LJ tells us her Staffing industry origin story.


This episode is brought to you by Leap Consulting Solutions and their best-selling Supercharge your Desk with AI Course.


Remember to rate, review and share the episode wherever you tune in.

Jan 23, 202431:59
Embrace Failure, Own Your Value: Matt Brown's Recipe for Business Success

Embrace Failure, Own Your Value: Matt Brown's Recipe for Business Success

In this episode, LJ and Rob chat with entrepreneur and podcast host Matt Brown.


They dive deep into sales & content marketing strategies for the current marketplace, exploring:

  • Shifting focus from selling solutions to adding value
  • Leveraging content for reach and building a community
  • Embracing failures as stepping stones to success

Matt drops powerful food for thought, challenging listener perspectives and offering actionable strategies.


Tune in to learn how to grow your business in 2024!


Sponsored by: Leap Consulting Solutions & "Supercharge your Desk with AI"

Jan 16, 202433:14
Charting the Marketing Course for 2024: Expert Insights on Strategy, Technology, and AI

Charting the Marketing Course for 2024: Expert Insights on Strategy, Technology, and AI

Rob and LJ are teaming up with the legendary Jeffs (Staats & Pelliccio) and the fantastic Lesly Cardec for our 3rd annual Marketing Trends episode!


Get ready to hear what will help you grow in 2024 as the crew spills the beans on what'll be driving the industry forward.


Specifically strategy shifts, technology, and AI.


Tune in for all the takeaways and head over to www.yoepodcast.com this week for a deep dive into the group's full takeaways.


And hey, don't get left in the marketing dust! Tune in and see if your team's on the same page with these 2024 visions.


This episode is brought to you by Leap Consulting Solutions and their bestselling course, Supercharge your Desk with AI


Remember, rating, reviewing, and sharing is the ultimate love language for podcasts.


Dec 19, 202350:42
Transforming Organizations through Self-Management with Edwin Jansen

Transforming Organizations through Self-Management with Edwin Jansen

This week LJ and Rob sit down with Edwin Jansen, CEO and Chief Steward at Fuse Cooperative. 


Edwin shares transformative insights on how leading with vulnerability, fostering open feedback, and embracing fear can revolutionize the structure of a company. 


Examine stories of unprecedented growth inspired by self-managing operating systems, human-centric values, and a radical shift from traditional hierarchies towards more collaborative ecosystems.


The big themes in the episode are:  

  •  Shedding Egos, Building Trust
  •  Reimagining Organizational Structures
  •  Bucking Tradition, Harnessing Self-Management
  •  Exploiting Fear & Expanding Self Awareness
  •  Fueling Success with Collective Decision-Making

​This episode is brought to you by Leap Consulting Solutions. 


Remember to rate, review, and share the episode wherever you tune in.

Dec 12, 202350:24
Compelling Storytelling with Mark Smyth

Compelling Storytelling with Mark Smyth

This week LJ and Rob sit down with Mark Smyth, Chief Story Mixologist at Story Dynamix. 


Mark & the crew discus the power of storytelling in your job hunt, sales, & just in general. 


Mark has built Story Dynamix to help performance-obsessed businesses and individuals simplify their stories, clarify their messaging, and magnify their impact. 


In this episode, when it comes to creating authentic human connections that inspire others to action, Mark highlights the importance for jobseekers and sales teams to play the role of the "Guide" as they help their audience (aka the "Hero") get from where they are to where they want to be.  Check out the episode to learn more about the power of storytelling and some tips and tricks to build your 'Guide' journey. 


This episode is brought to you by Leap Consulting Solutions and their bestselling Supercharge your Desk with AI course. Remember to rate, review, & share the episode wherever you tune in. 


Mark's Bio: Mark Smyth is an entrepreneurial strategist, problem solver and self-described ‘story nerd’.  As the founder and “Chief Story Mixologist” at Story Dynamix, Mark helps progressive leaders, teams and growth-focused professionals transform their conversations from boring, complicated and confusing to fresh, memorable and inspiring using the proven power of storytelling.

Dec 05, 202335:50
Recapping Conference Season 2023: Conversations on AI, the State of the Economy, and the Future of Work

Recapping Conference Season 2023: Conversations on AI, the State of the Economy, and the Future of Work

Rob & LJ recap conference season 2023 in this week's Staffing Snacks. The dynamic duo attended: 


  • ASG
  • The Missouri Kanas Staffing Association 
  • TechServe Executive Summit
  • SIA Healthcare Staffing Summit 

Generative AI has been a topic of conversation at every show this year.  LJ  gave a talk at every show except the Healthcare Staffing Summit. We also recap Allen Beaulieu from ITR Economics keynote at the TechServe Executive Summit. 


This episode is brought to you by Leap Consulting Solutions, and their bestselling Accelerate Your Desk AI Course.


Remember to rate, review, and share the episode wherever you tune in. 

Nov 28, 202323:45
Searching for Meaning: Empathy, Experience, and Overcoming Challenges with Vinda Souza

Searching for Meaning: Empathy, Experience, and Overcoming Challenges with Vinda Souza

This week LJ and Rob sat down with Vinda Souza of Employbridge. 


The trio gets honest about the candidate's experience during the job-seeking process. 


Words like empathy, respect, & dignity were used a lot in this episode. And in honesty, we need to and can do better.   


LJ recommends that job-seekers know the 'why' behind their Curriculum Vitae and that recruiters stop changing people's CV.  


Check out the full episode for more insights into bringing the human back into the hiring experience. 


 This episode is brought to you by Leap Consulting Solutions.  Check out their best-selling course, Supercharge your Desk with AI. 


Please rate, review, and share the episode whenever you tune in. 


You can follow the podcast at www.yoepodcast.com to stay updated on any of our updates.  

Nov 14, 202343:59
Clean Data: A Foundation for Effective Automation, Reporting, AI & Hiring with Danny Ashraf
Nov 07, 202334:17
BOO! Planes, Trains, and Automobiles - A story of ghosting candidates & onboarding friction with Brad Heber

BOO! Planes, Trains, and Automobiles - A story of ghosting candidates & onboarding friction with Brad Heber

This week, LJ and Rob welcome Brad Heber, Co-Founder of Vetty, the Hiring Acceleration Platform, to discuss the pivotal role of seamless credentialing and onboarding to fast-track revenue and reduce attrition (Ghosts )


The growing demands on talent and onboarding teams hinge on one crucial factor: the candidate's speed of action. Brad shares the ethos around candidate-centric design, the power of tight messaging, & the impact of 10K drug & occupational health clinics at your fingertips. (Hint: It's 33 Hours, even if your candidates live in Boston and ride mass transit). 


This episode is sponsored by Leap Consulting Solutions.


Please don't forget to rate, review, and share the episode on your preferred platform, and stay updated on all podcast news at www.yoepodcast.com.



About Brad:

Brad Heber is a solution-focused entrepreneur and the Co-Founder of Vetty, the groundbreaking Hiring Acceleration Platform. With a passion for redefining the way organizations activate talent, Brad has been at the forefront of innovation in the Staffing and Talent Acquisition space. His expertise in onboarding workflow design, offer-to-active automation, and clinical strategies has made a significant impact on industrial & healthcare staffing. Brad's leadership at Vetty reflects his commitment to revolutionizing the hiring process with modern talent strategies that deliver major ROI 

Oct 31, 202334:51
Key Trends from the Voice of the American Worker survey with Ziba Alizadeh

Key Trends from the Voice of the American Worker survey with Ziba Alizadeh

This week, LJ and Rob sit down with Ziba Alizadeh, Market VP at Remx, an Employbridge company.


EmployBridge surveys the professional vertical every year to find out what's important to them. 


The key trends for 2023 are:

1. Turnover is costly 

2. Worker Satisfaction matters

3. Workers wanting flexibility in where they work (remote/hybrid) ​4. Productivity with AI 

5. Upskilling/ReskillingThe trio breaks down the trends and provides additional insights from the survey. 


 This episode is brought to you by Leap Consulting Solutions. Please rate, review, & share the episode wherever you tune in. 


You can subscribe for all of our updates at www.yoepodcast.com

Oct 24, 202336:04