The Know More Podcast
By Zydii
The Know More PodcastOct 07, 2019
#048 - Beyond Hello: Adventures in Customer Care, Then and Now - Jackie Wahome
Today, we're honoured to have Jackie Wahome, a true customer service superstar, share her insights. With over 16 years in customer service, Jackie offers a unique perspective on its evolution. She'll take us through her journey, from the early days to the digital age, while also highlighting emerging trends that are reshaping customer care.
Join us as Jackie unveils her top tips and tricks for exceptional customer service. Whether you're new to the field or a seasoned pro, her actionable advice will elevate your game.
Don't miss this episode of "Beyond Hello: Adventures in Customer Care, Then and Now" for a blend of history, innovation, and practical wisdom from the remarkable Jackie Wahome.
#047 - Crafting Memorable Customer Experiences - Rosebella Abok
Join us in this insightful podcast interview with Rosebella Abok, an award-winning Customer Experience professional with 14+ years of expertise. Discover how she revolutionized the African CX landscape, integrating technology and human-centred strategies to drive company-wide growth and customer obsession. Join us for this enlightening episode on customer experience, why it is different from customer service and how businesses "think" they are offering experience, where they fall short and where they can begin to create memorable experiences for their clients.
#046 - AI Unveiled: Tomorrow's Workforce, Today's Insights - Ian Wambai
Your Passport to the Future of Work and Business! Get Ready to Dive Headfirst into the Mind-Boggling World of Artificial Intelligence. We're Talking Mind-Blowing Stuff that'll Blow Your Socks Off! Join us for Eye-Opening Conversations, Juicy Insights, and Unforgettable Stories that'll Have You Hooked. Whether You're an AI Newbie or a Tech Pro, This Podcast Is Your Personal Guide to Navigating the AI Revolution. Grab Your Popcorn, Sit Back, and Let's Embark on an Epic Journey Together!
Check Out Zydii
www.zydii.com
Contacts
Zydii LinkedIn Profile
https://www.linkedin.com/company/15205235/admin/
Twitter
https://twitter.com/ZydiiAfrica
#045 - The Guy Who Fired His Boss - Sam Kariuki
Businesses all over the world have been chasing the holy grail of increased sales figures. It's such a lucrative job that many people have built entire businesses out of advising businesses on how to increase their sales numbers. Despite all of this assistance, many businesses rarely see their sales value skyrocket. Businesses may go through several iterations, tweaking everything from their marketing strategy to their website, with varying degrees of success.
In this week's episode, we talk to Sam Kariuki, Author of the book 'The Guy Who Fired His Boss: Discover The Secret Entrepreneur In You' and Sales Trainer as he takes us through what it takes to be a top salesperson, his journey in sales, the misconceptions businesses have about sales and how his business course on Zydii can help your business overcome these challenges.
Sam is also a specialist in sales and sales management where he has consulted and trained for several large and mid-sized organizations in various industries across East Africa.
Link to Zydii Course
https://zydii.com/courses/course_detail/903/how-to-increase-your-sales
Contacts
Sam’s Profile
linkedin.com/in/samkariuki
Website
growthpartners.co.ke (Company)
Twitter
samkariuki
#044 - How to Use Social Media for Small Business - Victoria Kimani (Wilde Digital)
If you own a business, you probably spend a lot of time researching the most current social media marketing strategies. With good reason.
There are now 4.2 billion active social media users, nearly double the number just five years ago. These individuals spend an average of 2 hours and 25 minutes daily on social media.
Those nearly 2.5 hours present a fantastic opportunity for businesses to:
- build brand awareness
- develop customer relationships
- and even make sales directly within social platforms.
In this week's episode, victoria Kimani takes us through how and why social media is an underrated tool for growing sales in your business.
Get in touch
Zydii
www.zydii.com
Wilde Digital
https://thewildedigital.co.ke/
#043 - The Power of Peer to Peer - Zydii
Peer-to-peer learning is one of the most important ways to accelerate employee development. It allows employees to learn in a non-judgmental and informal situation.
In this week's episode, we share audio from a recent webinar, where we show you how to simply convert your internal knowledge into digital training to improve team performance and practices.
#042 - Drama Free Discipline - Dr Carol
More than perhaps any other role we play as adults, parenting causes us to second guess ourselves. We question our competence, our worth, our decisions, and even our sanity! What you have believed about Discipline will determine whether or not you will remain in the same cycles of yelling, nagging, repeating, reminding and bam! back to yelling
In this week's episode, we are joined by acclaimed mom, psychotherapist and parenting coach Dr Carol as she takes us through the key areas every parent or caregiver has to look out for in order to become a more effective parent and disciplinarian. Karibu
Dr Carol's Course On Zydii
https://zydii.com/users/view_profile/20250/Dr-Carol
Dr Carol Contacts
Phone: 0707 222002
LinkedIn: linkedin.com/in/dr-carolyne-chakua-61006111a
Websites: carolynescorner.wordpress.com (Blog)
- beingparenting.com (Company)
#041 - Evolving Your Business Through Digital Transformation - Edgar Andagalu
Being a digital enterprise, or a company that uses technology to continuously evolve all parts of its business models (what it offers, how it interacts with consumers, and how it works), is what Deloitte defines as "digital transformation." Your company should evolve along with technology.
At this stage, it is less about organizations wanting to transition and more about deciding how to transform. In this week's episode, we are joined by Edgar Andagalu, a Digital Financial Services (DFS) expert with over twelve years of work experience in helping companies embrace this new evolution.
Take his complete course on Zydii
Making Digital Transformation work - shorturl.at/acehP
Email
edgar.andagalu@gmail.com
#040 - Existing in a World of Silence - LUGHA ISHARA
Language Deprivation in Deaf children occurs when there is zero or little regular exposure to sign language from birth and within the formative period of language development when the brain has plasticity (0-5 years). Globally, only 2% of Deaf children receive education in sign language (WFD 2017). This results in a lack of brain stimulation leading to the shrinking of the brain,the ripple effects of this include poor education, health, and livelihoods outcomes
In this week's episode, we were joined by the Lugha Ishara team as they take us through how they're providing digital and non-digital solutions to address language deprivation primarily by enabling access to affordable child-friendly sign language content for the early years of language development and providing an enabling environment for this access.
LUGHA ISHARA CONTACTS
email: info@lughaishara.org
Number : 0703 180 345
#039 - How To Convert Your Internal Training Materials Into Engaging Digital Training - ZYDII
With the global shift towards remote work and adoption of digital, quite a number of businesses have either explored or already gotten onto Learning Management Systems or Learning Experience Platforms, but the biggest challenge? Converting their internal knowledge and training materials into engaging and relatable digital training… So what can companies/businesses do to leverage internal knowledge and get the necessary training into the hands of learners in this new, primarily digital work environment?
In this week's episode, we share an excerpt from one of the Zydii webinars tackling this question, I hope you enjoy it.
#038- Advanced Mobility - Alex Munene
Poor road safety skills are the main cause of accidents leading to injury, death & substantial economic losses in Africa. The annual loss from road traffic crashes is about 3% of global GDP, larger than the national budgets of most African countries. On the continent more lives are lost through road fatalities than terrorism, corona virus or crime. Most road users' risk assessment and skill levels are the main cause of this grave situation.
In this week's episode, Alex Munene, Founder of Advanced Mobility Centre, Talks about how his company is taking steps to tackle these problems through online and offline channels.
Check out the course on
https://zydii.com/courses/course_detail/624/defensive-driving-e-learning-course
#037 - Passion For Fashion - Linda Muthamia
Linda has over ten years of experience in the industry teaching Fashion business at Mcensal School of Fashion, a leading College in East Africa. While there, she rose to become the Quality nominee for the syllabus where she was responsible to ensure that the standards were maintained according to the international requirements of the syllabus. The immense knowledge and experience gained while teaching led her to establish a successful ready-made fashion brand called Kamami Bliss. The brand has grown and has stocked in seven retail outlets, both brick and motor and online. Her work has been featured in numerous publications including Couture Africa Magazine, Salon Magazine, Eve woman and People daily. Linda has also been invited to speak about fashion on K24’s Business Daily, KTN’s Morning show and Inooro Tv’s Ikumbi ria Withi. Intent on sharing her knowledge, Linda has written fashion articles for Yakuti Magazine, Jua Magazine and Ashleys Beauty Magazine. She has also been an Introduction Leader for 4 years with Landmark Worldwide, a personal and professional growth and development company that trains people to live their best life.
Course on Zydii
Free
https://zydii.com/courses/course_detail/733/fashion-101
Paid
https://zydii.com/courses/course_detail/684/how-to-launch-a-successful-fashion-brand
#036 - Closing the Sale - Eunice Maina (Bismart Insurance)
Eunice Maina Mburu is the CEO and Founder of Bismart Insurance; an innovative online insurance aggregator platform.
Eunice has won the Association of Kenya Insurers (AKI), a life insurance agent’s award for 4 years. Under her leadership, Bismart won the Women in Tech innovative and scalable business award by Standard chartered Bank; she is also an alumna of the Westerwelle Young Founders Program (Berlin).
Eunice is also among the 54 winners of the Women in Africa Initiative (WIA54, 2020). She is a member of the Babson University Executive Education: Launch & Grow – The Kenyan Women’s Entrepreneurial Leadership Program.
Sites/contacts
www.bismart.co.ke
https://www.eunicemaina.com/
Email: mainaemburu@gmail.com
eunice@eunicemaina.com
Facebook: Eunice Maina
Twitter: @eunicewmaina
#035 - For The Love Of Coffee - Esther Otieno (Barista Pro Kenya)
Established in 2014, Barista pro specialises in providing professional barista skills training offering various barista courses covering different levels of skill set.
In this week's episode, ESTHER OTIENO takes us through her journey as a Barista Skills trainer, some fun tidbits about coffee and her vision to revolutionise the local and regional drinking culture as well as empower the youth by promoting the barista profession.
Links to her beginner course on Zydii
https://zydii.com/courses/course_detail/218/Professional-Coffee-Making
Barista Pro Website
https://www.baristapro.co.ke/
#034 - Finding Success In Digital Training
We all know how disruptive it is when employees take time off for training. Clients are kept waiting, meetings are rescheduled, and projects are short-staffed. If you want to train your employees without causing such a large amount of disruption, digital training is the way to go. Employees can do digital training from home or on the go, using their own laptops or other devices.
In this week's episode, Bornface Ontomwa talks about Digital learning and its convenience; cost-efficiency and effectiveness as a tool to train employees and help organisations thrive.
#033 - Introduction To Financial Management
Financial management is effectively managing money in an organisation or for an individual by planning, organizing, directing, and controlling cash. Financial management uses ratios, equities, and debts to achieve investment goals.
In this week's episode, you'll listen to a snippet of our, financial management course on zydii, which gives you the basics of what this all means. If interested click on the link to learn more.
shorturl.at/mopI5
Hope you enjoy
#032 - Changing Our Perception Of Money
When you modify your attitude toward money, you can get access to new opportunities and improve your financial management. Maybe you feel you’re not earning your full potential at work or in your business. Maybe you're stuck in a cycle of debt and overspending with no way out.
Perhaps you simply want to enhance your ability to explain your financial requirements and desires to a partner, family, or group of friends. Regardless, if you're fed up with how you feel about your money habits, altering your mindset is the key to achieving your objectives.
In this week's episode, we explore some of the mental blocks we have towards money in our new MONEY series, hope you'll enjoy it.
#031 - Changing Your Perception of Work
”Give a man a fish and feed him for a day. Teach a man to fish and feed him for a lifetime.” This old Chinese proverb could not be more true. Hard work sometimes seems to be a dying art form. We often hear “Work smart, not hard” or some similar cliche, as if hard work is some death sentence only bestowed on the “unlucky”.
The truth is, there is great value in hard work. Hard work teaches perseverance, persistence, and determination. It teaches us that hard work pays off. It teaches us to push through when times are tough. Not everything in life is easy. It isn’t good to always have your hand out, waiting on someone to give you something.
In this week's episode, Rhoda explores the importance of WORK, what is it for and how it can be more fulfilling.
#030 - Embrace your feminine energy
Divine feminine and divine masculine can't exist without the other. This means that despite our cultural associations of masculine and feminine with men and women, respectively, we all have both energies within us. They just might not be evenly balanced.
Too much masculinity and we get aggression and domination. Too much feminine, and we get disempowerment and stagnation.
In this week's episode, in honour of celebrating International women's week, Joyce explores the power of tapping and being proud of your feminine energy and the benefits it has both at work and home.
#029 - Disruption, Creativity, and Innovation in Africa: A Paradigm Shift
Kenya is undergoing a paradigm shift. Old company models are being demolished by new inventions, and brilliant young start-up entrepreneurs are at the vanguard of this quiet but historic revolution. Teams of talented developers and programmers have sprouted up in innovation centres, incubators, and accelerators across the country to create information and telecom solutions that make use of the country's unique difficulties and potential. At the same time, we've seen a number of spinoffs from Kenya's unique entrepreneurial revolution spread across Africa and beyond, bringing the country international attention.
in this week's episode, we explore the advent of the shift, the different things we're doing well as a country and things we need to do away with as we continue on our journey towards becoming a formidable global player.
#028 - Is Love A Transaction? - Team Zydii
The word transaction is used in the field of relationships to describe the action of conducting business, as defined by the Oxford dictionary. When a business transaction occurs, there are pre-determined terms for buying and selling, profit and loss, and a variety of other considerations.
Relationships that are transactional are similar. Marriages may have been eulogized by Romantics as a bond based on love, chemistry, compatibility, and other factors. While transactional relationships may or may not contain these aspects, they all have a business component to them. As in a business transaction, there are expectations, reciprocation, and some handy arrangements.
In today's podcast recorded on valentine's day, some guy's in team Zydii decided to have a short discussion on how modern relationships have become more and more transactional and is there still hope for the hopeless, ride or die, romantics.
Hope you enjoy it.
#027 - Counting The Cost Of Not Training In Your Business - Rhoda Kingori Co-founder Zydii
The problem with many organizations is that they see training as an expense and not as an investment, but studies show that untrained employees will, inevitably, lack the motivation and knowledge to use company resources properly, which will lead to waste, in a service industry; lack of knowledge about procedures will affect customer interaction and retention. Because of this, your employees, your company, and your clients will all suffer. So what's the real cost of training in your business? In this episode, Rhoda Kingori, co-founder of Zydii, shares what the numbers say.
Check out our Christmas offer to train your business.
https://www.zydii.com/offer
You can learn more about Zydii at
https://zydii.com/courses/course_detail/543/adopting-a-new-sales-mindset
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#026 - 3 Key Lessons For Entrepreneurs - Joyce Mbaya
This weeks episode is an excerpt from a talk give by the founder of Zydii, Joyce Mbaya, on 3 Key lessons she's learnt in her entrepreneurial journey, especially during this covid period, and how she's adapted.
You can learn more about Zydii at
https://zydii.com/courses/course_detail/543/adopting-a-new-sales-mindset
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#025 - Tactics For Leading Teams During Uncertain Times
An effective leader will need to lead their team through any change that should occur, and do so with confidence to inspire others to be confident as well. The transition should be as smooth as possible, and be done so in a way that looks as if the change were already expected.
Employees and contractors may feel unsure and fearful about any new direction a business may be taking or change they are forced to deal with; so as their leader, their cues as to how to act and how to feel will come directly from you. As such, it is important that you have a solid action plan in place to deal with just such a scenario.
You can learn more about Zydii at
https://zydii.com/courses/course_detail/543/adopting-a-new-sales-mindset
We are social! Follow us on
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#024 - Getting Started On Your Sales Career - Edward Ndegwa
As a business owner, you're in sales whether you think so or not. Every day you have to sell yourself and your product or service, to grow your business. If you're not sure you have the personality to succeed in selling, there are different schools of thought on what makes a good sales mindset. However, our experience has taught us that a genuine interest in your prospects and customers will usually get you far.
In this episode, we give you a brief introduction of the full course on zydii on how to change your sales mindset and become a superstar salesperson.
You can learn more about Zydii at
https://zydii.com/courses/course_detail/543/adopting-a-new-sales-mindset
We are social! Follow us on
Twitter: https://twitter.com/ZydiiAfrica
Facebook: https://www.facebook.com/ZydiiAfrica/
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#023 - Teamwork
Teamwork is more than just going for team building sessions and bonding with your teammates. It is about first of all understanding your personality, then that of others, and then learning how to interact with each other and work more effectively creating an environment filled with positive energy and culture.
In this episode learn more about yourself, others and how to work effectively in a team.
You can learn more about Zydii at
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Facebook: https://www.facebook.com/ZydiiAfrica/
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#022 - Customer Service
Customer service is so much more than just providing support to your Customers. Today’s businesses must look at all the interactions that a customer has with them—both online and in person. We must never forget that Customers genuinely value meaningful interactions.
This episode will empower the participants to create memorable moments whenever they interact with customers. The episode will equip teams with a customer-centric mindset that addresses customer needs effectively. For companies, this program will cause a paradigm shift within the individuals through the power of EQ and personal empowerment and will ultimately have a significant impact on both internal and external company service culture.
#021 - How Zydii Learning Works
Zydii is empowering Africans with affordable, accessible and relatable digital training and learning. It has over 100 local, relatable, ready-made digital courses that can be accessed anywhere on any device, they help organizations convert their in-person training programs to digital courses and virtual programs.
They also provide businesses with a hosted, white-label, custom branded portal to train their teams privately and also text-based offline training for businesses and teams with limited or no internet access.
In this weeks episode listen in as they go in on how you can use Zydii to Join thousands of individuals and businesses who are developing skills and unlocking their potential to
You can learn more about Zydii at
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Facebook: https://www.facebook.com/ZydiiAfrica/
Instagram: https://www.instagram.com/zydii_africa/
#020 - Motivation A Key Leadership Skill
Motivation is a goal-oriented characteristic that helps a person achieve his or her objectives.
It encourages an individual to work hard at achieving his or her goals. The desired leadership traits will assist management to influence the motivation of employees. One should keep an open perspective on human nature.
Knowing the different needs of employees/team members will make the decision-making process and daily operations easier.
Both employees and management must possess leadership and motivational traits.
An effective leader must have a thorough knowledge of motivational factors for others. Leadership is used as a means of motivating others
You can learn more about Zydii at
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#019 - Identifying Intellectual Property in your Business - Blux with facts
Are you an entrepreneur or someone trying to get a business started? We are losing a lot of money today due to unexploited business opportunities.
In this week's episode, we explore the topic of intellectual property and how it can help you identify those dormant aspects of business and generate value out of them. Intellectual property in our time is an enabler. It is one of those things that if you are serious about, can help you unlock the potential of your business service or product.
You can learn more about Zydii at
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#018 - Addressing uncertainty & fear in employees during COVID
In times of unanticipated change, members of an organization are faced with the tasks of adapting to and moving past the change and the fear and uncertainty that comes with it.
Recently, the coronavirus brought unprecedented levels of change to the world — and every aspect of our lives.
As businesses and organizations work to navigate the impact of these changes, it is important to understand how humans respond to these significant events.
Not only can change be unlike anything we have ever experienced; it also results in a world where the future is very much unknown.
With sudden change, there is often a period of shock and denial.
In this week's episode, we explore how effective leadership during this period can help address the fear and uncertainty employees may have.
You can learn more about Zydii at
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Twitter: https://twitter.com/ZydiiAfrica
Facebook: https://www.facebook.com/ZydiiAfrica/
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#017 - the 4 phases of leading during a period of change - Nick Ombewa
To lead change successfully, leaders must communicate the vision for and details of change early and often and show how to approach change through their actions. When leaders remain a constant source of information and support, employees don’t just understand the vision for change; they embrace it. In this week's episode, Nick takes through the 4 phases a leader would go through for an effective change.
You can learn more about Zydii at
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#016 - L.E.A.R.N model of handling complaints (Customer service)
Customer complaints are not aimed at you (even if they may sound as if they are). They are usually a result of the customer experiencing something they were not expecting. Generally, the difficulty can be due to the failure of one small part of a much larger service or product. Remember – however you may feel, it’s never personal! Customers do not know you well enough for that. Generally, unhappy customers just want to be heard. Using the simple five-step LEARN model ensures that they are.
You can learn more about Zydii at
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#015 - Hidden Secrets of Sales Success - Eunice Maina
Eunice Maina is the Founder and CEO of Bismart Insurance, Author, Sell Me This Pen, an accomplished insurance business leader with over 9 years of management experience in insurance products and distribution channels development. Also has hands-on experience in insurance sales and relationship management in both conventional and microinsurance.
This episode of the podcast is a snippet of her more comprehensive sales course on Zydii
You can learn more about Zydii on
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Facebook: https://www.facebook.com/ZydiiAfrica/
Instagram: https://www.instagram.com/zydii_africa/
#014 - Micro-productivity - The Small Habit That Will Lead You To Big Wins
We think it’s a term that perfectly captures the essence of this tried-and-true wisdom. It’s way easier (not to mention far less overwhelming) to focus on putting one foot in front of the other—rather than gazing with dread at the entire marathon route ahead of you.
“Breaking tasks down helps us to see large tasks as more approachable and doable, and reduces our propensity to procrastinate or defer tasks because we simply don’t know where to begin,” explains Melissa Gratias, PhD, a workplace productivity coach and speaker.
#013 - How to develop a winning mindset during covid-19
Mindset affects how we think, what we feel, and what we do. It impacts how we see the world and how we make sense of things. You may have heard of Carol Dweck’s work on growth and fixed mindsets. It’s the difference between those who believe they have the power to grow, change and evolve and those who don’t.
Which camp are you in? Those with a fixed mindset are potentially in distress right now, because what you thought to be true about you and the world may have changed a great deal in the last few months. Welcome to this week's episode where we explore the power of your mind and how to harness it to overcome this period of lockdowns, stress and covid-19.
You can learn more on
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#012 - Advice for Serial Procrastinators
This is how I'm overcoming my procrastination - note that I'm a total work in progress. Hope you get something from this.
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#011 - The E-Learning Business in Kenya (KTN Interview)
You can learn more on
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#010 - Surviving 2020 - Tonee Ndungu
In this episode we talk to Tonee Ndungu, Tonee is the founder and innovation architect behind Kytabu and an avid tech-prenuer with a good number of companies under his belt including www.nailab.co.ke. In this episode, we continue our ongoing series, Surviving 2020, as he gives us insight into how he was able to navigate the tremulous year that was 2020.
#009 - Surviving 2020 - Jamie Pujara
Jamie is an entrepreneur, born and raised in Nairobi, Kenya. He is fascinated by innovation, technology and emerging markets and is the Founder of Kenya's number one real estate portal buyrentkenya.com. He is also the property developer of Aspire Heights a 65 unit apartment building in Riruta. His other passion is food and his other businesses include restaurant and catering companies in Nairobi Kenya.
Jamie is a member for the Entrepreneurs Organization (EO), a peer to peer network of entrepreneurs of over 13,000 entrepreneurs, where he serves as the Regional Chair for the Middle East, Pakistan and Africa Region (2019 & 2020). He has been nominated as one of Kenya's Top 40 under 40 businessmen (2015) and was included on the Forbes list of "30 Most Promising Young Entrepreneurs in Africa" (2016 & 2017)
Through his experiences across various industries and countries, he has acquired a diverse skill set that includes, leadership, business development, brand building, customer service, and strategy planning.
#008 - 3 Lessons We Learnt In 2020 - Joyce Mbaya-Ikiao
2020 was a hard year for most businesses, Zydii included, with a new year starting up it was only fitting to share a reflective view of the 2020 and the main lessons we learnt as Zydii amidst all the up and downs.
#007 - What are the skills we need for the future?
Meet Joyce Mbaya-Ikiao, Founder and CEO of Zydii – the digital learning platform contextualized for the African learner. Joyce is a former star of The Apprentice Africa, 2008, acclaimed author and now business leader focused on skills and Standard Chartered Futuremakers Alumni.
#006 The Mystery of Inner Peace - Charles Adede
Inner Peace is probably the most elusive thing in this world right now. We are all searching for it and crave it, but how can we actually achieve it? Charles does not claim to be a guru with the perfect equation for inner peace, but he has spent time in reflection and this podcast is a result of that reflection. I hope it helps you understand inner peace!
Check out zydii for courses to have the best life, a fulfilling career, a successful business, and a happy family:
http://bit.ly/2XVRLrR
#005 Remaining Sane In Isolation - Rhoda Kingori
Mental Health Awareness Month is observed in the month of May across the globe. If you are feeling extremely isolated, depressed and helpless during the lock-down or trying to help someone with a mental health disorder, here are ways in which you can help yourself or a loved one cope
Check out zydii for courses to have the best life, a fulfilling career, a successful business, and a happy family:
http://bit.ly/2XVRLrR
#004 Bouncing Back & Thriving - Joyce Gikunju
Joyce is an Inspirational Speaker, Published Author and Podcaster with a multi Award-winning background in the hospitality industry. Expertise in Public Speaking, Marketing and Media Relations. In this podcast listen to her life journey and how she was able to tackle the turbulent nature of career and business and bounce back to become a successful businesswoman.
Her public speaking course on Zydii 'Secrets To Becoming A Great Speaker' Click on link http://bit.ly/2wVwOEA
"In life, as is the nature of business, there will be turbulence. Your #Titanmindset is the key to bouncing back." Joyce Gikunju
#003 Three Ways To Overcome Scarcity Mindset - Joyce Mbaya-Ikiao
Many people have what’s known as a scarcity mindset or scarcity mentality. In the simplest terms, the scarcity mindset is the belief that there will never be enough — whether it’s money, food, emotions or something else entirely — and as a result, your actions and thought stem from a place of lack. Instead of believing that you have enough, and there is plenty to go around, you cling to everything you have out of fear of coming up short.
So how do you overcome the scarcity mentality, especially when it’s been your prevailing way of thinking for most of your life? Joyce takes you though 3 ways that will start you of on your journey to overcoming this mindset.
Join for free and learn the different skills to help you live a better life. https://zydii.com/about-us
#002 Parenting 101. Drama-free Discipline - Dr Carol Chakua
Dr. Carol Chakua is a mom, psychotherapist and parenting coach who is passionate about parenting, emotional wellness and quality education. She has worked in numerous educational and mental health institutions both in Kenya and in the US for over 15 years.
For more please check out her course 'Drama Free Discipline for Children' On Zydii http://bit.ly/2SIsr73
Season 2 Trailer
Joyce Mbaya-Ikiao is the founder of Zydii, an online learning platform that provides affordable courses for Africans, to help them succeed in all areas of their lives, she is a Dynamic Entrepreneur who has launched and runs successful business enterprises in line with her overall business vision to champion the empowerment of the people of Africa. Joyce is also a published author who launched her book, GIBÉBÉ: imaGIne, BElieve, BEcome, in 2011, and has worked with various organizations to enable them achieve success through the GIBÉBÉ framework.
Her career began in 2001 in the banking sector and showcases remarkable growth in various industries until she left to become a full-time entrepreneur. Joyce is well-known having been selected out of thousands of applicants as one of three Kenyan representatives on the competitive business reality show, The Apprentice Africa, in 2008. She demonstrated superb Leadership and Project Management Skills and her diverse talents, creativity and energy made her popular.
Drawing from over 10 years of executive business experience, Joyce is also a trainer with expertise mainly on Leadership, Customer Service, Leading Gen-Y, Self-Awareness, People Skills, Teamwork and Productivity. She also has advisory expertise in the areas of Strategy, Branding, Innovation, Project Management, Product Development and Information Technology.
In 2011, Joyce had the honor of being selected as the opening speaker for Robin Sharma in Nairobi (one of the top leadership coaches in the world). She has also been recognized for speaking at the ICPAK 20th Economic Symposium, Equity Bank Leadership Congress (2012) and IIA (Kenya) 10th Annual Conference among others.
Joyce has appeared in various media magazines and TV shows. She has a large following, leads as a visionary and innovator in various facets of business and continues to inspire & empower others to live up to their potential and be the best they can be.
#001 Freedom From Pornography & Masturbation - Ernest Wamboye (Founder, The Relationship Centre Ltd)
Ernest Wamboye runs a pornography addiction recovery program for men called Powerhouse that aims to inspire men to express their sexuality purely, to love their women passionately and to live their lives purposefully.
For more please check out his course 'Understanding Masculinity' On Zydii http://bit.ly/2ORzAAS
In today's podcast Joyce Mbaya-Ikiao talks with him about his journey though his struggle, how he overcame it and how he's using his story to inspire men to beat their addiction.
#007 Hawker To Country Manager - Lucy Githaiga (Country Director at Diakonia)
Lucy Githaiga is the embodiment of, no human is limited, listen to her life journey as a young mother in university, struggling to make ends meet for her young family, doing odd jobs and eventually pushing herself to become the success she is today.